Cafe Definition Jobs in Usa

Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year.

Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. 

When you become part of the team at Fresh Baguette, you become part of the personal connection that strengthens the relationship people have with our products. Every customer conversation we have or guidance we share is another opportunity for us to enrich their culinary journey.

When a person enters our bakery, it's a beginning of a relationship. And this team helps make sure that the relationship thrives. When customers visit Fresh Baguette, you'll put your own passions to work to help bring their ideas of French products to life. You might help one customer choose something for lunch, show another how to pair baguettes with their meal, or even save the day with an amazing pastry. If you have a talent for hands-on problem-solving, you can have address customers' needs to connect them with Fresh Baguette experiences they love. Roles include Baking, Barista, Sandwich Making, and Customer Service.

We are seeking dedicated and customer-oriented Part-Time Baristas to join our Fresh Baguette Rockville bakery cafe, 804 Hungerford Drive, MD 20850, and Fresh Baguette Germantown bakery cafe, 19548 Amaranth Drive Germantown, MD 20874. As a Barista, you will play a vital role in creating a welcoming environment for our customers while serving high-quality coffee, baked goods, and sandwiches. This hourly, part-time position is a wonderful opportunity for individuals who are passionate about customer service, coffee, and bread, and who thrive in a fast-paced environment.

What You'll Do

• Provide friendly and prompt customer service, ensuring all customers feel welcome and valued.
• Become an expert in Fresh Baguette’s menu offerings and provide recommendations to customers.
• Prepare and serve high-quality coffee, sandwiches, salads, and baked goods with care and attention to detail.
• Follow recipes accurately to maintain consistent product quality.
• Handle cash and credit transactions efficiently and accurately at the register.
• Address customer complaints professionally and in a timely manner.
• Maintain store safety, sanitation, and proper food storage in compliance with health and safety policies.
• Display products attractively throughout the day and ensure store cleanliness.
• Assist in store closing duties, including cleaning and prepping the store for the next day and closing the register.

Benefits 

• Compensation: 21.00$ / hour to 22.00$ / hour including tips
• Base pay starts at 12.00$ / hour with room for growth
• 40% Employee Discount
• No late nights
• 401K and 401K Match
• Free Lunch 
• Anniversary Gift Card 
• Exciting growth potential

Shifts: 

• Our shifts typically start as early as 6AM and end as late as 7PM, 7 days per week. 
• Morning shifts: 6AM-1PM
• Mid shifts: 8AM-4PM or similar
• Afternoon shifts: 1PM-7PM
• 6-8 hour shift
• 3-4 days a week including Saturday and Sunday
• 20+ hours a week

Qualifications

• At least 1 year of experience in a similar role, preferably in a fast-paced cafe, bakery, or food service environment is required.
• At least 1 year of experience in a lead or shift supervisor role is preferred
• Commitment to Fresh Baguette’s core values: Integrity, Respect, Reliability, Team player, Commitment, and Customer Orientation.
• Strong customer service skills and a warm, inviting presence that makes customers feel at home.
• A passion for coffee, bread, and continuous learning.
• Ability to thrive in a fast-paced environment and work efficiently under pressure.
• Strong attention to detail, especially regarding food preparation and store presentation.
• Excellent communication skills and the ability to work well within a team.
• Enthusiasm for seeking growth opportunities and taking on new challenges.

Requirements

• High school diploma or equivalent (GED) required
• Authorization to work in the U.S. without sponsorship
• Open availability to work a variety of shifts, including weekends, mornings, afternoons
• Availability to work during peak busy periods such as Holidays - Thanksgiving, Christmas, New Years, etc.
• Physical Requirements: This role requires standing for extended periods, lifting up to 50lbs, and performing routine bending, reaching, and movement in a fast-paced retail environment.
• Strong communication skills
• Reliable transportation to work

Learn more at

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Sugar Hollow Café & Riverside BBQ

 Job Title: Manager & Head Chef

Job Description

The Head Chef of the Sugar Hollow Café and Sugar Hollow Riverside BBQ is responsible for overseeing the daily operations of both the Café and BBQ operations, as well as coordinating food service for events at Sugar Hollow Retreat. This individual will ensure the highest level of customer service, quality food preparation, and efficient operations within the kitchen, restaurant, food truck, and venue operations.

Responsibilities:

·      Plan, organize, and supervise all aspects of the kitchen's day-to-day operations, ensuring compliance with health and safety regulations.

·      Develop and maintain standardized recipes, menus, and product purchasing procedures while considering customer preferences, dietary restrictions, and seasonal availability.

·      Oversee and execute food preparation, quality control, presentation, and portion sizes to maintain high standards.

·      Train and mentor kitchen staff, promoting teamwork, professional growth, and culinary excellence.

·      Monitor inventory levels, order supplies, and maintain effective cost control measures.

·      Collaborate with front of house and other departments to ensure smooth coordination of food service operations.

·      Develop and maintain relationships with suppliers, negotiating favorable pricing and ensuring timely delivery of products.

·      Continuously evaluate and update product offerings to meet customer demands and preferences.

·      Collaborate with Hospitality Coordinator/front of house to execute successful events at Sugar Hollow Retreat.

·      Coordinate with the kitchen team to ensure efficient and high-quality execution of event menus.

·      Assist Hospitality Coordinator/front of house in the preparation of event proposals, contracts, and budgets by providing accurate information on available services, facilities, and pricing.

·      Communicate all relevant event details to the operational teams to ensure a smooth event setup and execution.

·      Other duties as assigned

=Knowledge, Skills and Abilities:

·      Previous experience in a similar position or relevant culinary management roles.

·      Proven leadership skills with the ability to motivate and develop a team.

·      Strong knowledge of food safety, sanitation regulations, and culinary techniques.

·      Excellent organizational and time management skills with the ability to manage multiple tasks simultaneously.

·      Exceptional customer service and communication skills, both verbal and written.

·      Ability to work flexible hours, including weekends and evenings, based on business needs.

·      Proficiency in computer applications and POS systems.

·      Understanding of event planning and coordination is highly desirable.

Director Food & Beverage

Leadership Level: Director / Executive Leadership

Corporate Headquarters | Cincinnati, OH

Monday to Friday Schedule | No Late Nights

Salary: $100,000 - $110,000

Search conducted by Harper Associates

About the Opportunity

Make a meaningful impact every day.

We are seeking an experienced Director of Food & Beverage to lead a high-volume hospitality operation located within a premier corporate headquarters environment.

This role is ideal for a large-scale hotel Director of Food & Beverage, upscale restaurant General Manager, or hospitality executive seeking a Monday–Friday leadership opportunity focused on operational excellence, team development, financial performance, and elevated guest experience.

We're seeking someone with Director-level experience. The title of the position is General Manager – Food & Beverage. You will oversee all aspects of Executive Dining, Corporate Dining, Café/Foodservice operations, and Catering Services. Responsible for overall financial performance and team leadership within a dynamic corporate dining program.

Ideal backgrounds include leadership experience within luxury hotels, upscale restaurants, private clubs, or large-scale hospitality environments.

Why Hospitality Leaders Love This Role

• Monday–Friday schedule — no late nights
• Corporate environment with strong work-life balance
• High-visibility leadership position
• Opportunity to transition from restaurant or hotel operations into corporate dining
• Competitive compensation and benefits
• Growth opportunities within a global hospitality organization

Key Responsibilities

• Lead all aspects of Food & Beverage and corporate dining operations
• Drive operational excellence across restaurant, café, retail dining, and catering services
• Maintain full P&L accountability, budgeting, forecasting, and financial reporting
• Achieve revenue, cost control, and profitability targets
• Mentor, develop, and inspire management and hourly teams
• Foster a culture of hospitality, engagement, and service excellence
• Maintain strong client partnerships and ensure exceptional customer satisfaction
• Conduct leadership and operational meetings
• Ensure compliance with food safety, sanitation, and regulatory standards
• Audit operations for company and government compliance
• Recruit, hire, train, and onboard management leaders
• Analyze operational challenges and implement strategic solutions
• Drive innovation aligned with modern foodservice, culinary, and catering trends

Preferred Qualifications

• Bachelor’s degree in Hospitality Management, Food Service Management, Culinary Management, or related field preferred
• OR Associate degree plus 5–7 years of relevant leadership experience
• Minimum 5+ years of foodservice or hospitality management leadership
• Experience in upscale restaurant, luxury hotel Food & Beverage, or corporate dining environments
• Demonstrated success managing P&L performance and operational budgets
• Multi-unit or large-scale dining leadership experience preferred

Strong knowledge of:

• Food production & culinary trends
• Catering operations
• Food safety & sanitation standards
• Cost controls & inventory management
• Retail dining and café operations
• Retail marketing strategies
• Proven leadership, coaching, and employee engagement skills
• Excellent written and verbal communication abilities
• Strong analytical and financial acumen
• Proficiency with Microsoft Office and operational systems

Apply

Apply directly through LinkedIn or send your resume confidentially to

Kevin Swanquist

Executive Recruiter | Harper Associates

Pay: $65,000.00 - $70,000.00 per year

Job description:

About Us

Welcome to Cha Cha Matcha! Your daily dose of good energy. Based in NYC & LA, we serve artisanal matcha drinks made from ceremonial-grade green tea that delivers calm, clear, and centered energy.

Our cafés are designed to be your happy place, a spot to recharge, connect, and get inspired while sipping something green and great. From our classic Matcha Latte to our refreshing Matcha Lemonade, every drink is crafted with quality, creativity, and positive vibes in mind.

Cha Cha Matcha isn’t just about drinks. It’s a lifestyle of balance, brightness, and good energy, one matcha at a time.

Position Overview

The Dual-Unit Manager oversees all aspects of daily store operations for 2 stores, including team leadership, customer experience, financial performance, and community engagement. This person will play a key role in cultivating a positive team culture, maintaining high-quality standards, and ensuring the store runs smoothly and profitably. You’ll lead by example. Fostering a fun, welcoming environment while keeping an eye on business goals, operational excellence, and opportunities to grow.

Responsibilities

• Lead, train, and inspire a team of baristas and shift leaders to deliver exceptional customer service and uphold brand standards
• Drive sales through product knowledge, creative initiatives, and community engagement
• Handle hiring, onboarding, coaching, and performance management
• Manage all aspects of daily operation: opening/closing, scheduling, inventory, and cash handling
• Monitor and analyze store performance metrics to ensure efficiency and profitability
• Communicates routinely with supervisor to share updates on progress, goals, and any issues that arise
• Maintain a clean, organized, and inviting environment that reflects our brand values
• Collaborate with operations teams to launch promotions and special events
• Ensure compliance with health, safety, and food service regulations

Qualifications

• 3+ years of experience in retail, café, or hospitality management
• High school diploma or equivalent is preferred
• Strong leadership and team development skills
• Excellent communication and problem-solving abilities
• Proven ability to manage budgets, scheduling, and inventory effectively
• Flexible availability, including weekends and holidays
• Ability to work fifty (50) hour workweeks
• Required to remain available for on-call duties to address urgent matters and assist the team during business hours
• Passion for matcha, wellness, or café culture a huge plus!

Benefits

• Medical
• Dental
• Vision
• Paid Time Off
• Employee Discount
• Opportunity for growth!

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Our Panera cafes are upscale, friendly cafes which feature freshly baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. We're known for our artisan breads, quality soups, salads and sandwiches, resulting in a grease and alcohol-free environment for our team members.

No Fryers and No Late Nights.

We take pride in every aspect of our work and perform it with energy and enthusiasm. We need strong team players, with a commitment to serving our guests and creating the warm and friendly atmosphere that Panera is known for.

As a Team Manager you will support operational excellence and strive to consistently exceed customer expectations. You will take the lead, with responsibilities that range from assisting customers to supporting the entire bakery-cafe team. You will inspire associates to have fun while delivering a great guest experience.

What else is in it for you? A lot! Competitive pay, meal discounts, insurance options, daily pay program*, career growth opportunities and flexible scheduling. We're passionate about you and want you on our team!

*Daily Pay is not available in the State of California

Physical Standards: Ability to stand and exert mobility in a fast-pace environment for up to six (6) hours in length; frequent reaching, bending, squatting and stooping; ability to safely lift and carry up to 30 pounds repetitively

Frank Winston Crum Insurance (FWCI) issues Workers' Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in over 40 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm's commitment - echoed throughout the family of companies - \"always to do the right things for the right reasons!\"

The role you'll play to create success

We are eager to announce a Sr. GL Claims Representative position filled with many exciting opportunities! This job contributes to the mission of FrankCrum by adjusting an inventory of low to moderately complex general liability claims and assisting in establishing the best and most cost-effective strategy for handling this type of claim.

• Investigate, evaluate and bring to timely resolution an inventory of low to moderately complex general liability claims of which some are litigated and may involve large property damage, bodily injury, inland marine and a sub-set of construction defect type claims in accordance with established claim handling standards and applicable state regulations and laws.
• Understand general liability coverage issues and can analyze and interpret commercial policy language in conjunction with specific facts of loss to reach appropriate coverage decisions and effectively communicate the company's coverage position verbally and in writing including reservation of rights and denial of coverage letters
• Compose a variety of other written communications to insureds, claimants, attorneys and agents in a professional and error-free manner.
• Understand and interpret construction contracts and apply risk transfer when appropriate.
• Evaluate and document damages to ensure accurate and timely reserves; immediately escalate to management cases with potential exposure above your authority.
• Negotiate effectively and in good faith to achieve fair and accurate claim settlements.
• Manage litigated claim files proactively from inception to closure, including collaboration with defense counsel to determine and execute an appropriate plan of action; bring litigated cases to resolution either by negotiated settlement or trial, as appropriate.
• Negotiate the duty to defend and indemnify with liable insurers when appropriate.
• Retain experts and vendors to achieve appropriate claim outcomes while remaining mindful of loss adjustment expenses.
• Manage assigned workloads effectively to achieve quality and quantity production goals while providing superior customer service.
• Implement strategies to expeditiously close files and manage claims to a conclusion in the most effective manner possible.
• Document all notes and file activity in a paperless claim system appropriately and clearly; compose detailed periodic reports including claim summary reports and large loss notifications, as needed.
• Communicate with other departments regarding developments on specific claim files as well as overall claim trends.
• Demonstrate an understanding of reserving requirements and philosophies and can maintain appropriate reserves on all assigned claim files.

The attributes we seek

Keys to success in this position include an understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claim handling practices, as well as a moderate level of knowledge and skill in claim handling and litigation management. Five (5) or more years of experience in adjusting commercial liability claims, with a proven record of increasing responsibility, appropriate claim outcomes and excellent customer service is required. College degree preferred, high school diploma or equivalent are needed. Must hold Proper Public adjuster licenses in Florida and/or Texas and other states with the ability to obtain additional licenses as needed.

Our competitive benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

• Health Insurance is zero dollar paycheck cost for employee's coverage and only two-hundred-forty-five dollars a month for family!
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Employee Assistance Program at no cost to the employee
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs
• Paid volunteer time

What's special about FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This \"family of employer solutions\" employs approximately 500 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, and Clearwater Free Clinic!

If you want to play this role to positively impact our clients' day-to-day business, then apply now! This job posting will remain open continuously and qualified applicants will be considered as applications are received. Pay Data As required by applicable state and/or local regulations the following pay data provides a reasonable estimate of the compensation range for this position at the time of posting. FrankCrum may ultimately pay more or less than the posted pay range due to many economic and individualized considerations. The pay offered to the selected candidate will be based on factors including, but not limited to qualifications, knowledge, licensure, skills, abilities, work experience, education, budget, training, employment trends, internal wage considerations, market dynamics, certifications, geographical location, assessments, and other business and organizational needs. The annualized pay range at the time of initial posting for this position is $63,000 - $83,000. These figures represent the annualized pay for both hourly and salaried types of positions and does not indicate employment is on a yearly basis nor remove the employee's employment at-will status.

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

• Create component design definition
• Create detailed component definition (drawings and/or model-based definition) in accordance with module, system, and customer interface requirements.
• Create dimensional tolerance stacks, establish Geometric Dimensioning & Tolerancing (GD&T) requirements, and support manufacturing to produce conforming hardware.
• Support the supply chain in procuring hardware including review of supplier documentation, assessment of non-conforming hardware, and review of supplier change proposals.
• Review and approve component requirements for their responsible sub-system's hardware. Develop, approve, and execute validation plans to demonstrate compliance to the requirements.
• Present and defend design solutions and technical work to program leadership and other stakeholders.
• Support manufacturing, assembly, service, and aftermarket issues promptly as they arise to keep production on target and the fleet in operation.
• Perform a leadership role in investigations of in-service and/or development hardware issues including Engine Investigations, failure analysis, root cause / corrective action (RCCA), Technical Variance consultation, reporting, and documentation. Share findings with the global turbomachinery team in accordance with export control regulations.

• Bachelor's degree in Engineering with 2+ years of experience in design engineering, Mechanical and/or Aerospace Engineering OR;
• Master's degree in Mechanical or Aerospace Engineering OR;
• JD/PHD in Engineering.
• Due to the classified defense projects the LibertyWorks team partners on, to be considered for this opportunity, you must be a US Citizen.

• Bachelor's degree in Engineering with 5+ years of experience in design engineering, Mechanical and/or Aerospace Engineering
• Master's degree in in Engineering with 3+ years of experience in design engineering, Mechanical or Aerospace Engineering
• Experience with turbine component design methods and practices to include component integrity,
• Structural Analysis, Thermals and Lifing spreadsheets.
• Experience with coatings and their application within turbine and hot section systems.
• Broader experience with rotating and static component design in highly stressed or critical assemblies.
• Experience working with Siemens NX, Teamcenter and/or ANSYS Workbench.
• Experience with the definition release process and GD&T.
• Experience with computer programming and design optimization.
• Experience working with manufacturing and/or quality, especially with regards to the assessment of non-conforming hardware.

Head of Business Operations

Brief Summary

The Head of Business Operations owns the configuration, integrity, and scalability of the company's business operations systems, serving as the bridge between business strategy and technical execution reporting directly to the CEO/Co-Founder. This role is responsible for translating institutional knowledge into scalable business processes,

ensuring data integrity, and enabling the transition from ad-hoc decision making to data-driven workflows. This is a senior management role with individual-contributor responsibilities, broad cross-functional authority, and high executive visibility.

The Head of Business Operations will take a lead role in defining the data architecture, implementing process guardrails, and analyzing operational data to drive strategy. This person acts as the cross-functional orchestrator of the business operations system, collaborating with Sales, Production, and Leadership to extract & refine business logic and codify it into streamlined processes. Success in this role requires a strong backbone to enforce higher standards, and an analytical and systems-thinking mindset to visualize downstream effects.

What Success Looks Like

● All core workflows are analyzable, have entrance/exit criteria, and are governed by continuously improving SOPs

● Leadership can answer key operational questions without ad-hoc data pulls

● Administrative overhead for sales and production staff is measurably reduced through intuitive, user-centric workflow design and automation.

● Data integrity is proactively enforced through automated validation gates, ensuring all transactions reaching Production meet technical completeness standards

● Schema changes follow a formal change process without disruptive production breakage

● Cross-team handoffs show measurable reductions in rework or delays

● Operational reporting has shifted from reactive status checks to predictive insights, providing automated triggers for churn risks and production bottlenecks

Duties & Responsibilities

Requirements Engineering (Internal Product Owner)

● Conduct structured interviews with stakeholders (Sales, Production) to extract complex business logic, transforming qualitative requirements into workflow pipelines, binary system gates, and automation triggers.

● Treat internal tools as a "Product" and internal staff as "Users," conducting user research to ensure workflows are intuitive and reduce friction.

● Act as the liaison between business stakeholders and technical teams to ensure alignment.

● Define, mandate, and manage the company's "Data Dictionary" and Standard Operating

Procedures (SOPs), ensuring a unified language and common framework is adopted across all functional teams.

System Ownership & Platform Governance

● Own the configuration and architecture of the company’s operating platform (currently ), defining object relationships and preventing schema drift.

● Translate strategic business objectives into system logic, automation rules, and workflows to create a scalable operating platform that generates measurable, actionable data.

● Define and enforce strict "Entrance and Exit Criteria" for all business process stages to prevent data errors (the enforcement aspect).

● Manage the change control process for system updates to prevent disruption to active workflows.

Business Intelligence

● Responsible for building decision-grade operational reporting and analysis (but not exploratory data science/research or data engineering).

● Query and analyze cross-functional data to drive strategic business decisions, identify performance gaps, and uncover opportunities for revenue optimization and growth (e.g., ROAS, marketing attribution, churn risks, customer LTV).

● Own and facilitate the weekly business review, working with management and leads to refine reporting and insights across the organization.

● Design and maintain management reporting dashboards to track key performance indicators and operational health.

Decision Authority

This role has final decision authority over the following areas:

● Operating system structure and data definitions

● Workflow stage definitions and gating logic

● Approval or rejection of system changes that affect data integrity

Desired Qualifications & Traits

● Systems Thinker: Possesses strong systems thinking capabilities, naturally visualizing the downstream effects of upstream changes (e.g., how a change in the Sales form affects the Production floor). They prioritize long-term scalability over short-term "hacks."

● Pragmatic Architect: Maintains a pragmatic approach to architecture, balancing "perfection with business utility." They know when to implement a rigid constraint and when to allow manual flexibility, always focused on delivering high-utility features.

● Operational Excellence Steward: Demonstrates operational discipline and the ability to define, promote, and enforce process compliance among diverse teams. They value consistency and predictability and are willing to say "No" when requests threaten system integrity and guide the team to the right trade-off.

● Analytical & Problem-Solving Mindset: Possesses an investigative nature, focusing on finding root causes and proactively hunting for "process leaks" and undefined variables. They validate assumptions with data rather than anecdotes.

● Coach & Change Leader: Possesses high emotional intelligence and the teaching ability to re-program legacy habits. They can explain why a new system is better to resistant teams and guide them through the transition with patience and clarity.

● Ambiguity Simplifier: Has the ability to simplify ambiguity, taking chaotic business inputs and structuring the information into linear, standardized processes.

● Translator & Data-Centric Communicator: Has strong communication skills to fluently bridge the gap, explaining technical constraints to non-technical stakeholders in plain English.

● Detail-Oriented: Is highly detail-oriented, obsessed with consistent naming conventions and data definitions. They notice misalignment in data definitions immediately, ensuring organizational clarity and data integrity.

Experience & Educational Requirements & Preferences

Experience & Educational Background

● 7+ years of experience in Business Operations, Systems Administration, or Data Analysis.

● Bachelor’s degree in Business, Information Systems, or related field required, Master's degree preferred.

● People Management and Team Building

Platform Expertise & Architecture

● Low-Code/No-Code Mastery: Advanced proficiency with Low-Code/No-Code platforms ( , Airtable, Salesforce) is required, including the management of complex automation rules, dependencies, and integration webhooks.

● Business Object Modeling / Relational Database Design: Proven experience designing relational database schemas (One-to-Many, Many-to-Many), specifically including the ability to translate flat spreadsheets into relational objects (e.g., separating "Orders" from "Line Items").

● API & Integration Knowledge: Ability to read API documentation to understand system

capabilities/limitations.

● Lightweight Scripting & Automation (Preferred): Proficiency with basic data-related scripting (Python, SQL) or advanced spreadsheet macros (VBA) to independently manipulate datasets or prototype logic is a strong plus.

Process, Intelligence, & Change Management

● Business Process Modeling (BPM): Experience with Business Process Modeling (BPM), including creating detailed swimlane diagrams to visualize hand-offs and defining strict "Entrance and Exit Criteria" for process stages.

● Business Intelligence (BI) & Reporting: Proficiency in designing Business Intelligence (BI) dashboards and reports, with an understanding of how to structure data for customer segmentation and cohort analysis.

● Change Management & Training: Experience managing change, designing rollout plans, and creating training materials and SOPs for users in a fast-paced environment.

Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France  to the DMV area. We have expanded to seven retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year.

Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. 

About The Role

When you become part of the team at Fresh Baguette, you become part of the personal connection that strengthens the relationship people have with our products. Every customer conversation we have or guidance we share is another opportunity for us to enrich their culinary journey.

When a person enters our bakery, it's a beginning of a relationship. And this team helps make sure that the relationship thrives. When customers visit Fresh Baguette, you'll put your own passions to work to help bring their ideas of French products to life. You might help one customer choose something for lunch, show another how to pair baguettes with their meal, or even save the day with an amazing pastry. If you have a talent for hands-on problem-solving, you can have address customers' needs to connect them with Fresh Baguette experiences they love. Roles include Baking, Barista, Sandwich Making, and Customer Service.

Join our team as a Full-Time Retail Baker at our Fresh Baguette Bethesda bakery cafe, 4919 Bethesda Ave, Bethesda, MD 20814.

This is an hourly, full-time role where you'll thrive in a fast-paced environment, creating delicious baked goods and building meaningful relationships with customers. We're looking for a team player who embodies our core values of Integrity, Respect, Reliability, Commitment, and Customer Oriented. If you’re ready to take on challenges, learn new skills, and engage with a dynamic team, we’d love to have you on board.

What You'll Do

• Provide friendly and prompt customer service.
• Handle cash and credit transactions efficiently at the cash register.
• Offer product recommendations to enhance customer experience.
• Bake a variety of breads and baked goods to perfection.
• Prepare products for the next day’s baking schedule.
• Organize and maintain the freezer and fridge areas.
• Pack away delivery items and ensure proper storage.
• Set up the bread display to ensure an inviting presentation.
• Clean and sanitize the baking station after use.
• Ensure compliance with store safety, sanitation, and food storage standards.
• Make and serve baked goods, sandwiches, salads, breads, and pastries with attention to detail and care.
• Pay close attention to product displays and maintain cleanliness throughout the store.
• Build and nurture long-term relationships with customers.

Benefits 

• Compensation: 21.00$ / hour to 22.00$ / hour including tips
• Base pay starts at 12.00$ / hour with room for growth
• Paid Time Off
• Health and Dental Insurance after 90 days
• 40% Employee Discount
• No late nights
• 401K and 401K Match
• Free Lunch 
• Anniversary Gift Card 
• Exciting growth potential

Shifts

• Baking shift: 4:40AM – 12:00 PM (You will bake from 4:40AM-7AM, then you will be a barista from 7AM-12PM)
• 6-8 Hour shift
• 5 Days a week including Saturday and Sunday

Qualifications

• Passion for coffee and bread.
• Warm and inviting presence with excellent interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Eagerness to learn, accept challenges, and grow.
• Team player with a strong commitment to customer service.
• Excellent organizational skills and attention to detail.
• Fluency in English and the ability to communicate effectively.

Requirements

• Authorization to work in the U.S. without sponsorship
• High School Diploma or GED required
• Open Availability including weekends
• Availability to work peak business periods such as Holidays - Thanksgiving, Christmas, etc.
• Physical Requirements: This role requires standing for extended periods, lifting up to 50 lbs, and performing routine bending, reaching, and movement in a retail environment.
• Strong communication skills
• Reliable transportation to work
• Ability to stand for 8 hours
• Experience working at a café, bakery, or in hospitality is a plus
• At least 1 year of experience working in a fast-paced customer-oriented environment is required

Learn more about us at details: 21-22 Hourly Wage

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Job Summary:

The Banquet Chef will lead and manage the banquet kitchen, overseeing the production of a wide range of culinary offerings, including hot savory dishes, cold garde manger items, canapés, desserts, and reception items. This role includes managing off-site catering events and ensuring the consistent quality of food and service, whether on-site or off-site. The Banquet Chef will supervise and train kitchen staff, maintain high culinary standards, and work closely with the Chef de Partie and other culinary team members to produce high-quality food for banquets, receptions, and a busy café that includes cold salads, wraps, pastries, and more. Additionally, the Banquet Chef is responsible for maintaining cleanliness and organization in the kitchen and coolers and will oversee the stewarding department to ensure the smooth operation of cleaning and dishwashing. This position requires at least five years of experience in a high-volume banquet kitchen.

Key Responsibilities:

• Leadership and Supervision:

• Oversee all culinary operations within the banquet kitchen, including on-site banquets, off-site catering events, and café supply production.

• Manage and train culinary staff, including Chef de Partie, cooks, and other kitchen personnel, fostering a positive and collaborative work environment.

• Develop training programs to enhance skills, maintain quality standards, and encourage growth within the culinary team.

• Coordinate kitchen staff schedules to ensure efficient staffing for both on-site and off-site events.

• Menu Planning and Execution:

• Collaborate with the Executive Chef to create and refine menus for banquets, receptions, and off-site catering, ensuring a variety of offerings and a high standard of presentation.

 • Develop unique and innovative recipes, including hot entrees, cold dishes, canapés, and desserts, that meet client expectations and dietary requirements.

 • Plan and execute seasonal and event-specific menus, considering budgetary guidelines and food cost control.

 • Event and Catering Management:

 • Coordinate with event planning teams to understand specific banquet and catering requirements, including menu customization, portion sizes, and service timing.

 • Oversee the preparation and presentation of all food items for on-site banquets and off-site catering, ensuring consistency and high standards of quality.

 • Manage the logistics and organization of off-site catering events, including food transportation, equipment, and setup.

 • Ensure seamless execution of banquet and catering events, with attention to detail in food quality, plating, and presentation.

• Kitchen Cleanliness and Stewarding Oversight:

• Maintain a clean, organized, and efficient kitchen workspace, adhering to all health and safety regulations and industry best practices.

• Oversee and ensure the cleanliness and organization of kitchen coolers, storage areas, and equipment.

• Direct and supervise the stewarding department to ensure effective and thorough dishwashing, sanitation, and cleaning practices.

• Conduct regular kitchen and cooler inspections to maintain standards and address any sanitation concerns promptly.

• Inventory and Cost Management:

• Manage inventory control, ordering ingredients and supplies based on upcoming events and anticipated needs.

• Monitor food costs and portion control to maximize profitability while maintaining quality.

• Work within established budgetary constraints to ensure financial goals are met while delivering high-quality culinary offerings.

Qualifications:

• Minimum of 5 years of experience in a banquet kitchen, with expertise in high-volume food production for events and off-site catering.

• Proven experience in a supervisory or managerial role within a culinary environment.

• Strong culinary skills, including hot and cold food preparation, garde manger, baking, and pastry experience.

• Excellent knowledge of food safety, sanitation standards, and HACCP guidelines.

• Ability to manage multiple tasks in a fast-paced environment, ensuring efficiency, quality, and timeliness.

Skills:

• Strong leadership and team-building skills with the ability to motivate, train, and mentor kitchen staff.

• Exceptional organizational and time-management skills to coordinate multiple events and tasks simultaneously.

• Creativity in menu development, food presentation, and culinary techniques.

• Proficient in inventory management, food cost control, and budget adherence.

• Excellent communication skills for liaising with event planners, clients, and staff.