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The opportunity

Delaware North Gaming is hiring full-time and part-time Valets to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Valet, you are the first interaction with guests upon their arrival, so a great impression is key. You will greet and assist guests in a positive, courteous manner, park and retrieve guest vehicles, and adhere to department operational standards.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$10.75 - $12.95 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Explain the valet payment process; issue guests customer claim and final exit release checks, also ensuring the final claim check corresponds with written information
• Open and inspect the vehicles for damage prior to parking, noting all damage
• Park and secure the vehicle, ensuring doors and windows are locked and closed
• Fill out and affix key tag to guest key; turn tagged keys to the key room window, immediately after parking guest’s vehicle
• Ability to drive a manual vehicle
• Retrieve the vehicle in a safe and timely manner

More about you

• No experience necessary, training provided
• Must be 21 years of age
• Hold a valid driver’s license

Physical requirements

• Ability to walk and stand for the duration of shift, as well as be able to lift 25 pounds
• Manual dexterity sufficient to lock and unlock cars and drive, as well as stand, crouch, and climb to enter vehicles
• Sufficient vision for driving
• Exposure to varying outdoor weather conditions in all seasons

Shift details

Days
Weekends
Holidays
M-F
8hr shift
OT as needed
Evenings as needed

Who we are

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Gaming is hiring full-time and part-time Front Desk Clerks to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key.

Pay

$13.50 - $13.50 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts

More about you

• Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
• Ability to multitask, function in a professional manner under pressure from guests and supervisors
• No high school diploma or GED required

Physical requirements

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Shift details

Days
Evenings
Overnight
Holidays
M-F
Weekends
Every weekend
8hr shift
OT as needed

Who we are

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Doctor of Medicine | Hematology and Oncology

Location: Wheeling, WV

Employer: CompHealth

Pay: Competitive weekly pay (inquire for details)

Start Date: ASAP

LocumJobsOnline is working with CompHealth to find a qualified Hematology and Oncology MD in Wheeling, West Virginia, 26003!

Though your CompHealth recruiter will be your single point of contact, they are backed by dozens of specialized teams, giving them the ability to focus on the details that matter to you. That means we have specialized teams that do nothing but housing, travel arrangements, credentialing, licensing, and so much more. It is one more way we deliver what matters to you.

• Prefer as close to full time as possible
• 14 - 18 patients per day
• Outpatient and inpatient when on call
• 1:4 call schedule
• General hematology/oncology procedures
• Adults only
• We negotiate better pay and deposit it weekly
• We arrange complimentary housing and travel and comprehensive malpractice coverage
• We simplify the credentialing and privileging process
• Access to online portal for assignment details and time entry
• Your specialized recruiter takes care of every detail

About CompHealth

CompHealth is one of the largest healthcare staffing companies in the United States offering permanent, locum tenens, travel and other placements for healthcare providers. Our company dates back to 1979, when two physicians created the locum tenens industry as a way to meet the needs of rural hospitals in desperate need of healthcare professionals. In the years since, we’ve placed providers in hundreds of specialties in temporary and permanent jobs in both rural and urban settings all over the country, serving millions of patients. 

Though every temporary or permanent position is different, our goal is always the same: To match the right job with the right provider. We do that by getting to know you and what’s most important to you. And with more than 1,000 specialized recruiters and in-house licensing, credentialing, travel, and legal teams, we can take care of all the details, whatever the position.

Getting to know you ties back to our belief in putting people first. This includes our healthcare providers, our clients, and our employees. This people-centric culture has been recognized by various award programs, including Staffing Industry Analyst's "Best Staffing Firms to Work For", Modern Healthcare's "Best Places to Work", and Inavero's "Best of Staffing".

To learn more, visit

1714574EXPPLAT

Doctor of Medicine | Oncology - General/Other

Location: Wheeling, WV

Employer:

Pay: Competitive weekly pay (inquire for details)

Start Date: ASAP

LocumJobsOnline is working with to find a qualified Oncology MD in Wheeling, West Virginia, 26003!

This Job at a Glance

• Job Reference Id:  ORD-210270-MD-WV
• Title:  MD
• Dates Needed:  June 29th - ongoing
• Shift Type:  Day Shift
• Assignment Type:  Inpatient; Clinic
• Call Required:  Yes
• Board Certification Required:  Yes
• Job Duration:  Locums

The cancer center operates as a specialized oncology facility located within a hospital setting. The center provides comprehensive cancer care services with modern equipment and dedicated support staff for hematology and oncology patients. The facility maintains collaborative care environment with established protocols for both inpatient and outpatient cancer treatment delivery.

West Virginia offers diverse outdoor recreation opportunities including whitewater rafting on the New River, mountain coasters, and via ferrata trekking alongside historic attractions such as the Trans-Allegheny Lunatic Asylum and Harpers Ferry National Historical Park. Visitors can explore natural landmarks like Blackwater Falls State Park and the New River Gorge Bridge, while activities range from scenic railroad rides on the Cass Scenic Railroad to winter sports and extreme sports adventures. The area combines outdoor adventure with historic sites, providing options for both nature enthusiasts and history visitors.

The clinician will provide comprehensive inpatient and outpatient hematology and oncology care, managing both scheduled clinic patients and hospital consultations throughout the day. Clinical responsibilities include conducting thorough patient evaluations, developing individualized treatment plans for hematologic and oncologic conditions, and coordinating ongoing care with the multidisciplinary team. The position involves 1:4 call coverage for weeknight and weekend responsibilities, requiring availability for urgent consultations and patient management. The clinician will work collaboratively with 2 permanent physicians, 2 locum physicians, 4 advanced practice providers, and nursing staff to ensure optimal patient outcomes while maintaining accurate documentation through EPIC EMR system.

• Case Load/PPD:  12 PPD
• Support Staff:  2 permanent physicians, 2 locum physicians, 4 advanced practice providers, registered nurses
• Patient Population:  Adults
• Call Ratio/Schedule:  1:4
• Location Type:  On-Site
• Prescriptive Authority Required:  Yes
• Government:  No
• Number of New Consults:  0
• Treatment Types:  Comprehensive hematology and oncology treatments

Our services are 100% free for clinicians and are designed for a seamles

Contact:

About

The need has never been greater to connect great clinicians and great healthcare facilities. That’s what we do. Every day. We’re . We connect clients and clinicians to take care of patients. How do we do it? By doing it better than everyone else. Whether you’re looking for a locum tenens job or locum tenens coverage, our experienced agents have the specialized knowledge, know-how, and personal relationships to take care of you and your search.  

provides comprehensive onboarding and optional 1099 financial consulting from a partner advisor.

We cover your malpractice insurance (A++) and provide assistance with credentialing, privileging, licensing, housing and travel.

Our agents have the specialized knowledge and personal connections to provide the best locum tenens experience and negotiate top pay on your behalf.

1714596EXPPLAT

Position Overview

Specific Schedule: 3 hours in the morning and 3 hours afternoon shifts

Hours may be assigned to one caregiver or split among multiple caregivers, depending on availability.

Caregiver needed for elderly male client in the Wheeling, IL. The ideal candidate is compassionate, reliable, and experienced with personal care and household support.

We offer a competitive benefits package, including:

• 100% employer-paid major medical insurance (for employees working 20+ hours per week)
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid time off
• Paid sick leave
• Mileage reimbursement (when applicable)
• Bi-weekly pay

• 30 hours per week
  
• 5 visits per week
  
• 6 hours per day
  
• 3 hours in the morning and 3 hours afternoon shifts
  Hours may be assigned to one caregiver or split among multiple caregivers, depending on availability.

• Personal care assistance
  
• Assisting with showers (bed bath)
  
• Wheelchair assistance and operation
  
• Light housekeeping (cleaning and laundry)
  
• Observation and reporting

• Valid authorization to work in the United States
• Previous elderly care experience preferred
• Ability to safely assist with mobility and personal care
• Reliable, dependable, and patient

Compensation details: 19-19 Hourly Wage

PIa770a9ba9c5f-26289-39959000

The opportunity

Delaware North Sportservice is hiring seasonal Bussers to join our team at Little Caesars Arena in Detroit, Michigan. As a Busser, you will demonstrate excellent time management skills as well as the ability to set priorities and respond to changing needs within the dining room.

If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply now.

Pay

$13.73 - $14.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Check-in with management for daily assignments and attend pre-shift briefing
• Maintain cleanliness and sanitation of the dining
• Remove dirty dishes, silverware, and empty glasses from guest tables between courses and after guests depart
• Reset tables once guests leave according to floor plan or instructions from management
• Assist in counting china, glass, silver, and linen

More about you

• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed
• At least one year of experience or training as a Runner or Busser with a similar style of dining, capacity, and volume
• No high school diploma or GED required

Physical requirements

• Ability to lift, balance, and move large food trays, weighing up to 35 pounds, for set-up, service, and clean-up
• Constant standing, walking, bending, reaching, and repetitive motions; may include walking up and down stairs
• Ability to maneuver between tables and around corners

Shift details

Evenings
Weekends
Events

Who we are

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Sportservice is searching for seasonal Press Dining Attendants to join our team at Little Caesars Arena in Detroit, Michigan. As a Club Attendant, you will be responsible for ensuring the effective operation of assigned luxury suites, including stocking, serving, and attending to guests' needs.

If you are looking for a fast-paced role offering opportunity and potential to learn where your efforts are rewarded, apply now. 

Pay

$16.43 - $18.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Communicate daily offerings to Press Members 
• Assist with taking orders, delivering food, and mixing alcoholic beverages 
• Ensure all laws and regulations are being followed, including checking for identification before serving alcohol
• Maintain area orderliness and cleanliness throughout the event
• Complete opening and closing procedures including dining room set up, clean up, and counting inventory

More about you

• No high school diploma or GED required
• Minimum of 1 year of service experience in a hotel, full-service restaurant, catering facility, or club environment required
• Previous experience as a club runner preferred

Physical requirements

• Ability to lift to 35 pounds 
• Ability to stand and walk for the entire length of the shift

Shift details

Evenings
Weekends
Events

Who we are

Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

A MISSION WORTHY OF A CAREER!

If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. 

USBP is hiring immediately to fill full-time,entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. 

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED. 

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. 

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa

• Buffalo Sector Stations - Wellesley Island

• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde

• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta

• El Centro Sector Stations - El Centro, Indio, Calexico

• Grand Forks Sector Stations - Pembina

• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass

• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren

• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata

• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen

• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente

• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville

• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford

• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox

• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. 

Typical assignments include: 

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following: 

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR 

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR 

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

You qualify for the GL-7 grade level if you possess one of the following: 

Experience: One year of specialized work experience that shows you have the skills necessary to: 

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR 

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position. 

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. 

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military)

Pay Range: $20 - $28 Hourly

Location: In-Office (Costa Mesa, CA)

Role Purpose: Ensure medical records are accurate, compliant, and complete to support successful claims and minimize denials. Manage record reviews, audits, and appeals while collaborating with internal teams and BPO counterparts to maintain updated guidelines and drive process improvements

Role Duties & Responsibilities:

1. Ensure accurate record reviews, retrieve medical records, and send out medical record requests as needed within the required time frame.
2. Ensure medical records are compliant with payer-specific guidelines before submission.
3. Investigate medical record denials, and communicate actions that need to be taken to resolve them and document findings on CMD and the Jira Project
4. Initiate appeals to the payer as necessary to resolve medical record denials
5. Thoroughly navigate and manage post-payment and pre-payment reviews, ensuring proper documentation, timely responses, and compliance with regulatory and contractual requirements.
6. Research and update payer-related guidelines regularly, ensuring all departments follow best practices and have access to the most current documentation.
7. Support training and day-to-day guidance for BPO team members by sharing knowledge, addressing questions, and escalating needs or issues to the lead or supervisor to strengthen performance and ensure aligned, efficient operations.
8. Participate in the department's L10 meetings, identify and bring issues, and develop and execute quarterly rocks to drive alignment and improvements toward Cipher VTO.
9. Ensure clear and efficient communication by responding to partner emails and requests promptly.
10. Perform facility spot checks to maintain charts/documentation up to date with payer guidelines.
11. Perform other related duties as assigned.

Qualifications

• 2 years’ Professional experience
• Proficient with Microsoft Office Suite
• Adobe Acrobat Experience
• Compliance Experience Preferred
• BPO Management Experience Preferred
• EOS Knowledge/Understanding Preferred
• Proficient in Atlassian Products (Jira & Confluence) preferred
• Experience in Insurance Payers compliance preferred