Caesar Cipher Decoder Without Key Jobs in Usa

We are a dynamic, growth-driven pet care brand dedicated to creating high-quality, science-backed pet products (grooming and wellness essentials) for North American pet parents. As we expand our market footprint in the pet specialty and regional chain space, we’re seeking a results-oriented Sales Manager with deep pet industry expertise and established relationships in North America’s key pet retail channels. This remote role will own our most critical accounts and regional partnerships, driving revenue growth through strategic channel management and data-informed product curation.

Key Responsibilities

Key Account Management & Relationship Growth

• Own end-to-end sales for tier-1 pet retail accounts, including PetSmart, Pet Supplies Plus, Mud Bay, and All the Best extra, leveraging existing relationships with decision-makers (e.g., category managers, regional buyers) to expand product distribution, negotiate favorable terms (pricing, promotions, shelf placement), and hit annual sales targets
• Conduct proactive account maintenance: lead quarterly business reviews, resolve supply chain or merchandising issues, and co-create joint marketing initiative to boost sell-through.

Regional Chain Development

• Identify and onboard high-potential regional pet retail chains by tailoring pitches to their unique shopper demographics.
• Build long-term loyalty with regional partners through personalized support: aligning product assortments with local pet trends, providing in-store training for staff, and optimizing inventory levels to avoid stockouts.

Channel Strategy & Product Curation

• Demonstrate sensitivity to channel-specific needs: curate product assortments that fit each retailer’s positioning and adjust strategies based on shopper insights
• Develop data-backed channel strategies: analyze POS data and sales trends to identify growth opportunities and outperform competitors.

Deep Channel Operations & Cross-Team Collaboration

• Oversee end-to-end channel operations: coordinate with supply chain teams to ensure on-time delivery to retail distribution centers, work with marketing to align brand messaging with retailer campaigns, and train internal teams on account-specific requirements.
• Forecast sales performance for key accounts and regional chains, track pipeline progress, and report monthly/quarterly results to the leadership team.

Required Qualifications

• Pet Industry Expertise: 5+ years of sales experience in the North American pet industry, with a proven track record of managing pet specialty or regional retail accounts. Prior experience with PetSmart, Pet Supplies Plus, Mud Bay, or All the Best is a must.
• Channel Relationships: Established, active connections with decision-makers at target accounts (e.g., national category buyers, regional managers) – ability to leverage these relationships to accelerate partnership growth.
• Strategic & Curation Skills: Demonstrated ability to develop channel-specific strategies and curate products that drive sales.
• Remote Work Readiness: Proficient in remote collaboration tools (CRM platforms like HubSpot) and self-motivated to manage accounts across North America and Canada.
• Data Fluency: Comfortable analyzing sales data, POS trends, and shopper insights to inform decisions (experience with retail analytics tools a plus).

Preferred Qualifications

• Experience scaling regional pet chains from 5+ locations to 100+ locations.
• Familiarity with pet industry trends (e.g., Health & Wellness, Supplement, Solution treatment) and how to align them with channel needs.

HICC America Corp. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, color, religion, sex, sexual orientation, gender identity, national origin or age.

HICC America Corp. has adopted a drug-free workplace policy. Working under the influence of drugs or alcohol is not permitted.

Any employment offer from HICC America Corp. is contingent upon the candidate having and maintaining a valid U.S. Work Authorization status throughout employment.

About the Company

Flexitech Group, with 1300 employees across 7 countries, specializes in manufacturing braking and cooling systems for the automotive market. As a Tier 1 supplier and spare parts provider, we are leaders in our field, delivering advanced technologies to ensure everyone’s safety.

About the Role

To support our growth and development ambitions, we are looking for a Key Account Manager to join our team as soon as possible on a permanent contract. As a Key Account Manager, you will play a crucial role in developing and securing our customer portfolio. Your mission is twofold:

• Grow and secure existing business, ensuring profitability and long-term partnerships.
• Identify and develop new business opportunities, supporting our strategy of continuous growth.

You will serve as the main interface between customers and internal teams (Engineering, Quality, Operations etc.), leading commercial negotiations and driving strategic actions to meet both customer expectations and Flexitech’s objectives.

Responsibilities

• Develop and implement strategic commercial action plans aligned with company objectives.
• Identify, pursue, and secure new business opportunities (prospecting, RFQs, market studies).
• Lead commercial negotiations (pricing, contracts, terms, annual reviews).
• Build strong, trust-based relationships with customers, actively managing communication and expectations.
• Monitor project progress and collaborate with internal teams to ensure successful delivery.
• Manage forecasting, budgeting, and profitability for your customer accounts.
• Ensure alignment with Flexitech’s processes (quality, safety, compliance, governance).

Qualifications

• Bachelor’s degree or higher in Business or Engineering (Mechanical Engineering is appreciated).
• Minimum 3-5 years of experience in a similar Key Account or Business Development role within the automotive industry.

Required Skills

• Bachelor’s or Master’s degree in Business Administration, Commerce, or a related field
• Proven experience in the automotive industry
• Strong commercial acumen and proven negotiation skills
• Solid understanding of automotive industrial processes and project management methodologies (PPAP, APQP, etc.)
• Proficiency in MS Office, with advanced Excel skills required; knowledge of ERP systems such as SAP is a strong advantage
• Fluent in English; additional languages are a plus
• Customer-oriented mindset with a strong focus on business performance and continuous improvement
• Ability to operate effectively within a matrix organization and manage complexity.
• Autonomous, proactive, and solution-driven
• Capable of leading without formal authority, influencing and aligning cross-functional teams
• Excellent interpersonal skills with strong international and intercultural awareness

What we offer:

At Flexitech, you will join a committed and passionate team where collaboration and innovation drive performance. We offer:

• A dynamic and international work environment within a fast-paced automotive context.
• Direct exposure to key customers and the opportunity to contribute tangibly to business growth and performance.
• A competitive salary package aligned with market benchmarks and tailored to your level of experience, including variable compensation linked to performance.
• Autonomy and trust to manage your accounts and projects with real ownership and accountability.
• Concrete career development opportunities within a growing and innovation-driven industrial group.

Equal Opportunity Statement

Flexitech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all qualified candidates are considered fairly, regardless of gender, age, ethnicity, disability, or any other protected characteristic.

Interested in this opportunity? Apply now!

Companies Overview: Peacock Colors Company (PCC) was founded in 1925 in Chicago, IL as a paint and ink company. For the last 50 years Peacock has manufactured colorants and additives for the plastic processing industry. Vortex Liquid Color Company (VLCC) was founded in 1996 in Sheboygan, WI and provides liquid color concentrates for many engineering and commodity polymers. We create color chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Poly Compounding specializes in toll compounding of heat and shear sensitive engineered plastics with technical know-how and decades of experience in developing customized compounding processes specific to the need of the application. All enterprise companies contribute to the success of our customers by providing them brilliant colors, long stable color life, specialty compounds and draw the attention of consumers. We are leaders in our field and work relentlessly to satisfy our customer needs.

Key Accounts Manager (KAM) Plastics Colors and Additives:

Summary:

Key Accounts Manager (KAM) Plastics Colors and Additives: is responsible for the growth of Peacock Color and Vortex Liquid Color product sales in the Americas. Focus on retaining and growing current customers, pipeline of new customer development and closure, forecasting, support customer orders, line scheduling and maintaining all customers within payment terms. Scout new potential customers in previously unknown industrial markets and/or new applications. Create, maintain, and close opportunity in the pipeline to drive above-market growth. Key successes factors include negotiating, project management, networking and ability to build and maintain strong customer relationships. Ability to communicate effectively with all employees as well all customers. Upholds and supports organizational goals and values. Ability to handle multiple activities and must be outgoing, self-driven, pleasant & very personable.

Key Responsibilities:

Key Account Development & Sales Management:

• Own the relationship and projects at core customers and find new opportunities for growth within the accounts. Improve PCC share via gaining competition share.
• Find new/new accounts and drive new business growth by gaining technical specification at customer in the Americas. Understand Customer CTQ’s and relate it back to technical team to develop product for commercial success.
• Balance short term and long-term business objective effectively: drive new business growth and building a strong target position for the future.
• Develop strong technical understanding of Color and liquid color products in traditional and new application area.
• Identify and assess the current customer base and prospects for selling additional PCC. This includes selling price, volume, and customer buying criteria, market/business dynamics and entry strategies.
• Relationships & customer satisfaction.
• Short-term & long-term forecasts.
• Manage complaints.
• Manage credit terms/account receivables.
• Proactively leverage relationships to obtain the Voice of Customers, understand & articulate value propositions, and monitor the competitive landscape.

Project Management:

• Utilize skills to map new business projects and application development (see below)
• Manage projects and developments through the development process and drive completion of milestones per established timelines.
• Strong problem-solving skills

Application Development:

• Utilize specific technical expertise to translate innovations and differentiated products to commercial success.
• Interact with Color development lab and manufacturing organizations to facilitate success by communicating unmet needs in new applications.
• Internal and external influencing skills
• Communicate product quality needs to Manufacturing and technical personnel.

Teamwork is critical due to the diversity of talents involved. Focus of the team on key deliverables and the value of the market dynamic are very important. Development of the capabilities of each direct report is important to the succession options for the company.

Core Competencies (A must have):

• Communication skills: Effectively respond to customer needs, demonstrate listening, questioning, clarifying and summarizing skills.
• Commercial/Negotiating Skills: Build consensus and agreement at customer organization and secure commitments.
• Business Decision Making: Financial acumen, cost and benefits, lean for past experience, problem solving and develop solutions.
• Strategic Thinking: Develop and execute business strategy, understand competitors-strength and weakness, understand and address the needs of multiple customers.
• Results Oriented: Proven commercial track record with sustained business results and topline growth, accountability for target follow up and closure. Ability to break complex problems into manageable task and direct necessary resources to meet and beat deadline.
• Passion for Excellence: Integrity and resilience a must. High level of collaboration, willing to accept constructive criticism/feedback, lead with example, exhibit and expect hard work, deep passion and breed success.

QUALIFYING & REQUIREMENTS:

• BS degree in business, science or engineering or equivalent experience.
• Minimum 3-5 years of experience in sales and marketing in differentiated markets.
• Ability to interact with R&D and manufacturing to facilitate developments, complaint investigations etc.
• Business development, application development, project management, and pull-through marketing experience with proven track record.
• Background in the plastics industry, but not required.
• Proven ability to influence internal and external decision makers.
• Results oriented.
• Strong communication and sales skill.
• Strong team player.
• Comfortable and efficient with working independently.

Senior Manager, Key Accounts — North America

Location: New York, NY | Hybrid | Reports to: SVP, Sales

Overview: The Senior Manager, Key Accounts, North America is the primary liaison for retailer buyers and planners across the region. This role is responsible for delivering sales plan objectives, including retail, gross, and net targets, while driving strategic growth across key partners.

CORE RESPONSIBILITIES

• Account Leadership and Strategic Growth:

• Build and maintain strong relationships with key retail partners.
• Develop and implement plans that drive growth and maximize revenue.
• Drive revenue growth by uncovering up-sell and cross-sell opportunities and securing new business through strategic prospecting and relationship development.
• Manage travel retail.
• Identify areas of opportunity for new businesses, including gyms, wellness and hotel spas, to grow market share.

• Cross-Functional Partnership and Communication: 

• Serve as a liaison between customers and internal teams.
• Support marketing, digital, VM, and planning teams.
• Partner with Trade Marketing on go to market retailer strategies.

• Performance management and Insights:

• Lead business reviews and forecast sales.
• Analyze sales trends versus budget and provide actionable insights to internal and external stakeholders.
• Stay informed on industry trends.

• Commercial Operations: 

• Negotiation contracts, including terms and pricing. 
• For retail operations, ensure adherence to best-practice guidelines
• Manage launches and optimize assortments.
• Oversee budgets while managing FOC, sampling, GWP budgets and agency field teams.
• Own box programs for marketing opportunities and liquidation.
• Resolve client challenges and offer proactive solutions.

CANDIDATE PROFILE

- 6–8 years of relevant experience; preferably in the beauty space. 

- Exceptional interpersonal and communication skills.

- Strong analytical and problem‑solving skills.

- Highly organized and self‑motivated.

- Familiarity with CRM and Microsoft Office.

- Collaborative and results-driven.

KEY QUALIFICATIONS

- Consumer‑centric mindset.

- Thrives in fast‑paced environments.

- Collaborative team player.

- Takes ownership.

- Entrepreneurial and strategic thinker.

- Results‑driven.

- Positive and energetic.

COMPENSATION & BENEFITS

- Comprehensive PTO including holidays and Summer Fridays.

- Hybrid work schedule.

- Medical, dental, and vision coverage.

- 401(k) with a company match.

- Salary range: $135,000–$150,000 (NYC-based).

About Grown Alchemist:

GROWN ALCHEMIST was born from the belief that skin health + wellness is holistic, impacted by the world around us. Our solution; high-performance, clinically proven formulations and services using advanced plant and bio-tech ingredients. Working with your skin biology inside + out. Better absorbed, better utilized, better results - creating optimum conditions for you + your skin to thrive. The Alchemy Of Total Skin Health. Plant Powered. Science Boosted. 

Grown Alchemist is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment, where everyone feels respected and valued. We recruit positive minded people who share our core values and our commitment to sustainability.

Level Up USA is hiring a Key Account Representative to join our team in Cincinnati, OH. The primary responsibility of the Key Account Representative is engaging clients in meaningful conversations about current products to increase overall sales and market penetration. We are looking for a candidate that is aligned with our mission and ready to make an impact. By collaborating with cross-functional teams and staying on top of market trends, you'll help create impactful experiences that engage our target audiences and drive sales.

Key Account Representative Task and Duties:

• Represent the brand in a positive and professional manner at various events and locations along with promotional marketing campaigns.
• Engage with customers to promote brand awareness and generate interest in products or services by showing expert product knowledge.
• Showcase and offer product demonstrations to showcase the features and benefits of the brand's offerings
• Create excitement and buzz around our brand through creative marketing strategies and demonstrations.
• Distribute promotional materials and samples to potential customers.
• Collect feedback and insights from customers to improve our products and customer experience.
• Collaborate with the marketing team to develop innovative ways to reach target audiences.
• Maintain a strong knowledge of our products and stay updated on industry trends.
• Represent Level Up USA with integrity and enthusiasm, embodying our brand values at all times.

Key Account Representative Requirements and Qualifications:

• Prior experience as a Key Account Manager is a plus
• Superior verbal communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Able to easily build rapport with customers and clients
• Flexible scheduling availability
• Tech savvy
• Excellent team player

About Us:

Level Up USA, based in Cincinnati, is a marketing, sales, and events company dedicated to helping top-tier brands create impactful experiences and drive meaningful growth. Collaborating with iconic and innovative companies, we specialize in delivering bold and results-driven campaigns. At our core, it’s our people that set us apart—developing talent through mentorship, hands-on experience, and leadership opportunities. We are deeply invested in our community, fostering local talent and creating careers while driving sustainable growth for our team and our partners. At Level Up USA, we pride ourselves on turning big ideas into action while maintaining a fun and rewarding workplace.

Join Level Up USA today! Please submit your resumé or profile to apply. Level Up USA is an equal opportunity employer.

Job Summary: As an Industrial Key Account Manager you will play a pivotal role in driving strategic development and sales growth within HellermannTyton's Industrial Automation market, with a key focus on Factory and Manufacturing Automation. This role focuses on developing a specific market area while crafting and executing targeted sales strategies for opportunities and accounts. Success in this position hinges on a proactive approach to identifying opportunities, building strong client relationships, and developing comprehensive program plans that leverage the HellermannTyton product portfolio to deliver robust, tailored solutions. This will be achieved while maintaining HellermannTyton's Quality and EHS certifications by supporting all corporate policies, procedures, work instructions, and required documentation

Essential Functions

• 
  
  
• Accelerate revenue growth through the development of larger-scale market-specific accounts and opportunities.
  
  
• Specify HellermannTyton wire management and identification solutions with a goal of maximizing HellermannTyton content with new customers and applications.
  
  
• Build a cohesive strategy with other HellermannTyton salespeople, ensuring a uniform strategy across the customer enterprise.
  
  
• Drive, manage, and close multiple project opportunities across a broad customer base.
  
  
• Development and execution of market-based pricing strategies.
  
  
• Proactively communicate opportunity milestones and changes to strategies across all relevant stakeholder groups.
  
  
• Contribute to marketing content as requested.
  
  

Success in the role requires

• 
  
  
• Customer Focus Demonstrated ability to form meaningful partnerships (internal/external) at all organizational levels, resulting in meaningful solutions to complex problems.
  
  
• Strategic Vision The ability to see the big picture, contribute to the HellermannTyton strategic plan, align and develop and execute customer strategic plans.
  
  

Sales Skills & Knowledge: Proven experience specifying components with customers and experience applying a program/platform/model year approach to gaining sales.

• 
  
  
• Technical Capabilities - Ability to understand plastics, materials, and benefits of different plastic fasteners, as well as understand wire and component labeling opportunities.
  
  
• Excellent computer proficiency in Microsoft Office and CRM systems.
  
  
• Communication / Interpersonal Ability to influence and collaborate cross-functionally (e.g., engineering, supply chain, marketing, finance, etc.) at all levels.
  
  
• Excellent verbal and written communication skills, including the ability to recognize and customize communications to different audiences, including utilizing diverse information from a variety of sources to present the HellermannTyton value proposition in an effective manner.
  
  
• Persistent yet reasonable approach to communicating and driving results. Ability to utilize and leverage relevant social media platforms, trade organizations, etc., to penetrate and expand business opportunities.
  
  
• Leadership - Foster a team atmosphere and lead people through influence who are not direct reports.
  
  
• Results Oriented - Must be effective at both directly closing sales opportunities and presenting opportunities for local sales teams to develop and close. Demonstrated detail orientation and disciplined time management to drive multiple activities to the established timelines.
  
  
• Continuous Improvement - Change agent for internal process improvements.
  
  

What You'll Bring

• 
  
  
• Bachelor's degree required, MBA or other advanced degree a plus
  
  
• Minimum of 5 years of experience with a manufacturer in a sales, marketing, or business development role. Must have proven specification abilities.
  
  
• Experience working within the market of factory or manufacturing automation / integration.
  
  
• Proficient at reading and working with engineering drawings.
  
  
• Experience working with electrical harnessing, routing, or electrical design preferred.
  
  
• Polished presentation skills, with sincere demeanor.
  
  
• Proven ability to effectively interact with all levels within a customer organization. * Ability to travel 50% time.
  
  
• Must have a valid driver's license, acceptable driving record, and adequate insurance
  
  

By applying for a position with HellermannTyton, you understand that should you be made an offer, it will be contingent on your undergoing and successfully completing a background check through the use of our 3rd party supplier. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, criminal check, driving history, and drug test. You will be notified during the hiring process of which checks are required by the position. HellermannTyton Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

By applying for a position with HellermannTyton, you understand that should you be made an offer, it will be contingent on your undergoing and successfully completing a background check through the use of our 3rd party supplier. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, criminal check, driving history, and drug test. You will be notified during the hiring process of which checks are required by the position.

HellermannTyton Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Responsibilities

A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the Key Holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team.

Business Leader

• Meet personal and store sales and KPI goals
• Demonstrate excellent knowledge of the product to support the brand goals
• Develop sales techniques that are relevant to the market
• Establish and maintain client-base
• Leverage company tools, incentives & strategies to support meeting sales goals
• Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies

People Leader

• Ensure effective communication between store manager & other team members
• Identify ways to keep the team motivated and engaged
• Present new & innovative ideas to support meeting business goals
• Coach team on sales floor providing relevant and consistent feedback to improve performance

Operations Leader

• Ensure all functions of the store are maintained to support a superior shopping-experiences
• Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
• Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.
• Identify product concerns and communicate inventory needs to support the business goals
• Collaborate with cross-functional business partners to support inventory goals

Customer Focus

• Ensure the highest level of customer service to each and all individuals in the store
• Build meaningful relationships with clients through strong-interpersonal skills
• Collaborate with all team members to support a superior shopping experience
• Be present on and off the floor as a Theory Brand Ambassador

The Essentials

• 3-4 years’ prior work experience in a client-centric, sales environment
• Dynamic interpersonal and communication skills, both verbal and written
• Independent work ethic, time management skills
• Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary: $22/hour - $25/hour

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

About MACKAGE

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.

Senior Sales Associate (Key Holder)

Reporting to the Store Manager, the Senior Sales Associate with Key Holder responsibilities provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all operations, visual and brand directives.

What you’ll do:

• Meet and exceed store sales, KPIs and personal target.
• Promote and act as a brand ambassador of Mackage by providing exceptional service within a customer centric environment from product knowledge and excellent customer experience.
• Ensure proactive client engagement leveraging CRM and growing the clientele database.
• Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products to new and existing customers.
• Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandising, POS operations, inventory management, shipping and receiving packages etc.);
• In the absence of the management team, the senior sales associate will oversee daily operations with responsibilities (and not limited) to open and close the store, update daily reports, communicate to HQ partners effectively, execute Visual Merchandising responsibilities, ensure store standards are maintained and operational duties are consistently met.
• Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
• Always demonstrate a strong presence on the floor to support the customer experience and uphold loss prevention best practices.
• Act as a strong team player and always remain respectful to your team and customers.

What you’ll need:

• 1-2 years’ experience in a store environment with key holder responsibilities
• Luxury retail experience is a plus.
• Multilingual is a plus.
• Excellent customer service, sales and communication skills set.
• Problem-solving skills related to basic customer service.
• Model a positive attitude, professional appearance, and behavior.
• Good understanding to fashion trends (an asset).
• Experience in visual merchandizing (an asset).
• Knowledge of Microsoft Office Suite and POS operating systems.

We want to get to know you

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Responsibilities

A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the Key Holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team.

Business Leader

• Meet personal and store sales and KPI goals
• Demonstrate excellent knowledge of the product to support the brand goals
• Develop sales techniques that are relevant to the market
• Establish and maintain client-base
• Leverage company tools, incentives & strategies to support meeting sales goals
• Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies

People Leader

• Ensure effective communication between store manager & other team members
• Identify ways to keep the team motivated and engaged
• Present new & innovative ideas to support meeting business goals
• Coach team on sales floor providing relevant and consistent feedback to improve performance

Operations Leader

• Ensure all functions of the store are maintained to support a superior shopping-experiences
• Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
• Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.
• Identify product concerns and communicate inventory needs to support the business goals
• Collaborate with cross-functional business partners to support inventory goals

Customer Focus

• Ensure the highest level of customer service to each and all individuals in the store
• Build meaningful relationships with clients through strong-interpersonal skills
• Collaborate with all team members to support a superior shopping experience
• Be present on and off the floor as a Theory Brand Ambassador

The Essentials

• 3-4 years’ prior work experience in a client-centric, sales environment
• Dynamic interpersonal and communication skills, both verbal and written
• Independent work ethic, time management skills
• Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary: $20/hr- $23/hr *

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

About MACKAGE

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.

Senior Sales Associate (Key Holder)

Reporting to the Store Manager, the Senior Sales Associate with Key Holder responsibilities provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all operations, visual and brand directives.

What you’ll do:

• Meet and exceed store sales, KPIs and personal target.
• Promote and act as a brand ambassador of Mackage by providing exceptional service within a customer centric environment from product knowledge and excellent customer experience.
• Ensure proactive client engagement leveraging CRM and growing the clientele database.
• Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products to new and existing customers.
• Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandising, POS operations, inventory management, shipping and receiving packages etc.);
• In the absence of the management team, the senior sales associate will oversee daily operations with responsibilities (and not limited) to open and close the store, update daily reports, communicate to HQ partners effectively, execute Visual Merchandising responsibilities, ensure store standards are maintained and operational duties are consistently met.
• Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
• Always demonstrate a strong presence on the floor to support the customer experience and uphold loss prevention best practices.
• Act as a strong team player and always remain respectful to your team and customers.

What you’ll need:

• 1-2 years’ experience in a store environment with key holder responsibilities
• Luxury retail experience is a plus.
• Multilingual is a plus.
• Excellent customer service, sales and communication skills set.
• Problem-solving skills related to basic customer service.
• Model a positive attitude, professional appearance, and behavior.
• Good understanding to fashion trends (an asset).
• Experience in visual merchandizing (an asset).
• Knowledge of Microsoft Office Suite and POS operating systems.

We want to get to know you