Cable Communication Services Jobs in Usa

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Customer Service Crew
Salary not disclosed

We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests needs and give them a reason to come back.

Benefits:

TIPS!

Flexible Schedules

Competitive Pay

Career Advancement

Health Insurance

Disclaimer:

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Team Environment:

Work well and interacts with others respectfully

Respond positively to coaching and feedback

Communicate with team members

Able to learn and execute multiple tasks

Operational Excellence:

Provide great guest service

Resolve guest issues

Follow Brand standards, recipes, and systems

Follow safety, food safety and sanitation guidelines; comply with all applicable laws

Maintain clean and neat work environment

Profitability:

Execute restaurant standards and marketing initiatives

Handle POS transactions and payments with accuracy

Prepare and deliver all products according to Brand standards

Skills and Qualifications

Fluent in English

Basic computer skills

Capable of counting money and making change

Able to operate restaurant equipment (minimum age requirements may apply)

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Not Specified
VP of Service
✦ New
Salary not disclosed

YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune 50, our customers rely on YES to help them unleash products that change lives – from cellphones and IoT devices, to AI and virtual reality, to diagnostic tests for COVID.

As a preferred provider of wet and dry process technology, we look forward to talking with smart, energetic, team-oriented people who can grow with us. We provide competitive salary and benefits, including employee stock ownership, and some of the best co-workers you'll find anywhere. If this appeals to you, please read on!

Job Title: VP of Service

Location: Fremont, CA (USA) or Hsinchu (Taiwan)

Role Overview

We are looking for a resourceful and commercially oriented VP of Service to develop and lead our service business globally. This position will require direct interactions with key accounts as well as managing others to maximize quality, customer satisfaction and commercial growth consistent with YES's overall business plan.

This position will report to the SVP, Worldwide Sales & BD.

Responsibilities include but are not limited to:

  • Develop and implement the overall service delivery and operations plan for the Company's products
  • Create and adhere to an Annual Operating Plan with a focus on achieving annual revenue and target margin objectives
  • Build a service operations team to deliver high value add service solutions that meet the defined profitability and customer satisfaction levels of the business
  • Develop strategic marketing plans for service products
  • Refine service offerings and strategies for effective pre-sales engagement which allow company to achieve revenue targets, corporate goals, and objectives
  • Drive Customer Satisfaction through operation excellence and data dashboard metrics
  • Champion Continuous Improvement Plans (CIP) for reducing escalation durations, time to repair, time to acceptance, and first-time right mentality
  • Maintain focus on Voice of the Customer issues and escalate throughout the organization as needed
  • Develop and monitor KPI measurements for all support field teams that clearly demonstrate impact and effectiveness
  • Direct reporting and supervisory relationship with 2-5 regional service managers\directors
  • Drive customer satisfaction program and balanced customer scorecard analysis to continuously improve customer satisfaction
  • Assess Service leadership training needs based on performance gaps across the organization
  • Provide leadership education and mentoring to both field and HQ management with the help of People & Culture (HR) to achieve customer satisfaction and enhance employee performance

The successful candidate will be highly collaborative, an excellent communicator, and possess an entrepreneurial spirit and drive consistent with a high performing start-up. The ideal candidate will also have the following educational background, work experience & personal qualities:

Qualifications

  • Bachelor's Degree in Science (minimum)
  • 10+ years of progressive managerial experience in CAPEX semiconductor service management, with process experience in back end of line (BEOL) applications
  • Successful experience leading global service organizations
  • Proven track record of establishing strong, executive level customer relationships
  • History of creating:
  • Service models for new products including establishing world class I&W cost ratios
  • Service customer satisfaction metrics
  • Demonstrated ability to:
  • Lead large teams and manage projects by leveraging data and analytics to drive measurable business results
  • Communicate (verbal and written) with executive customer representatives
  • Experience from start-up or growth company environments preferred
  • Ability to interact effectively with multiple departments on cross-functional initiatives and priorities
  • Excellent attention to detail, without losing the big picture
  • Proven ability to tie strategic thinking to operational execution
  • Proactive approach, with high sense of urgency
  • Progressive thinker, open-minded
  • Ability to travel approximately 30%

Travel Requirements

  • Approximately 25% global travel

Compensation

YES offers a stimulating and fun working environment, competitive salaries, performance bonuses, healthcare benefits & company stock.

Additional Information

  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • YES is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Come find out why YES is such a great place to work. Apply today!

Not Specified
Commercial Roofing Service Manager
Salary not disclosed
Humble, TX 4 days ago

Company Description

FSR Services, based in Humble, TX, specializes in both commercial and residential roofing solutions. With a range of services including shingles, tiles, TPO, EPDM, metal roofing, and preventative maintenance programs, FSR Services caters to homeowners, property managers, business owners, and more. Recognized with multiple BBB Awards of Excellence, the company is fully insured, OSHA-compliant, and maintains an "A" rating with the BBB. Backed by over 25 years of industry experience, FSR Services emphasizes quality, safety, and customer satisfaction in every project.


Role Description

This is a full-time, on-site role located in Humble, TX, for a Commercial Roofing Service Manager. The Service Manager will oversee daily operations, ensure excellent customer service, and manage roofing projects to completion. Responsibilities include coordinating repair services, leading a team of technicians, training staff, and ensuring compliance with safety guidelines and company standards. The role also involves monitoring project timelines, maintaining customer relationships, and addressing service-related concerns promptly and effectively.


Qualifications

  • Strong skills in Customer Service and Customer Satisfaction to foster positive client relationships and ensure exceptional service quality.
  • Experience in Operations Management and Training to ensure efficient service delivery and team development.
  • Demonstrated proficiency in Team Leadership to guide and support team members, promoting collaboration and effectiveness.
  • Excellent communication and problem-solving abilities to handle challenges and maintain high service standards.
  • Familiarity with roofing systems and materials, along with safety regulations and industry standards, is highly beneficial.
  • Ability to manage multiple projects and meet deadlines in a fast-paced environment.
  • Bilingual in Spanish and English is a requirement.
  • 5+ years of commercial roofing experience
  • 5+ years in a supervisory or management role
  • 2+ years in commercial roofing estimating
  • Strong knowledge of flat roofing systems (TPO, PVC, Modified Bitumen, EPDM)
  • Experience managing service crews and maintenance contracts
  • Strong leadership and communication skills
  • Ability to read plans, specs, and inspection reports
  • Proficient in Microsoft Office (experience with CRM or roofing software preferred)
Not Specified
Construction Services Manager
Salary not disclosed
Bend, Oregon 5 days ago
Job Description

Job Description

Construction Services Manager
Consolidated Supply Co. a Pacific Northwest plumbing, hydronic heating, and water works wholesale distributor has an opening for a Construction Service Manager.
Job Description:
This position coordinates, directs work, and performs activities for the Company's Construction Services Division business segment. Strong knowledge and aptitude of underground water and sewer pipeline components and how they are assembled and repaired. Clear familiarity and aptitude of equipment, testing procedures, and safety precautions. Organization, leadership, and attention to detail. Capable of confidently operating power equipment and safely handling potentially caustic chemicals. Ability to develop customer, manufacturer, public utility, and team member relationships and to respond well to adversity and conflict. This position will engage in performing the services and directing work of trained company employees performing them. Safe practices and adherence to CSCO standards, state and local standards and laws as required.
Qualifications:

* Passing grade in the State of Oregon Contractor's License Examination
* Must have a valid state driver's license and possess or be able to obtain a DOT medical card
* High school education or equivalent and a minimum of 5 years of experience in the underground pipeline installation and/or supply industry. 2 years of experience in leading or directing the work of others
* Perform and lead Contractor Services, including scheduling, dispatching, and billing
* Good written and verbal communication skills
* Understand and follow AWWA and local jurisdiction standards

Consolidated Supply Co. offers:

* Competitive Pay
* Retirement Plan- 401(k) Salary Deferral Program w/ Company Match & Profit Share
* Medical, Dental, Vision, and Life Insurance
* Long-Term Disability
* Paid Holidays, Sick, and Vacation
* Career Advancement Opportunities
* Employee Recognition Programs

This safety sensitive position requires a pre-employment drug screen.
Equal Employment Opportunity/M/F/disability/protected veteran status.
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Not Specified
Team Member – Customer Service Associate (Restaurant)
Salary not disclosed
Eureka, MO 2 days ago
Flynn Arby’s joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby’s franchisee in the world and continue grow by building new stores and acquiring other franchise operators.

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.

At Flynn Arby's, we are seeking exceptional individuals to join our world-class team as Team Members. This is a fantastic opportunity to be part of a company that is committed to delivering flawless service and creating unforgettable dining experiences. As a Team Member, you will play a crucial role in our success by providing outstanding customer service and ensuring a clean and inviting environment for our valued guests.

Responsibilities:

- Prepare and serve quality food products in a fast-paced environment 
- Provide friendly and efficient customer service, ensuring a positive dining experience 
- Maintain cleanliness and organization of the dining area, restrooms, and kitchen 
- Follow all food safety and sanitation guidelines to ensure the health and safety of our guests 
- Assist with inventory management and restocking supplies as needed 
- Collaborate with team members to ensure smooth operations and efficient service 
- Handle cash and credit transactions accurately and efficiently

Requirements:

- Previous experience in the food/hospitality industry is preferred but not required 
- Strong communication and interpersonal skills 
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously 
- Flexibility to work various shifts, including weekends and holidays 
- Must be able to stand for long periods and lift up to 25 pounds

If you are ambitious, have a proven track record of success in delivering exceptional service, and are ready to compete in a dynamic industry, we would love to hear from you. Join our team at Flynn Arby's and be part of a company that will support your growth and help you reach your full potential.

This position offers competitive pay, meal discounts, health insurance, daily pay program, and Flexible scheduling.

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
permanent
Branch Manager - Service and Equipment
Salary not disclosed
Spencer, Iowa 2 days ago
Description:

For almost 100 years, Arnold Motor Supply has been a leading distributor and retailer of automotive replacement parts and accessories with 80 locations across the Midwest. We are recognized as a Top Workplace year after year because we keep it simple – our employees and customers are the most important part of everything we do.


Position Overview


This position manages a division of our company which is primarily focused on selling, servicing, and consulting on automotive equipment. The Branch Manager – Service and Equipment oversees service operations related to collision repair and automotive shop equipment, including paint booth maintenance, equipment repairs, and hoist inspections. This role manages technicians, ensures regulatory compliance, maintains high service quality, and drives service revenue growth while delivering superior customer support to automotive repair and collision shops.


Job Tasks and Responsibilities

  • Ensure clear expectations and accountability for driving assigned areas of branch performance are firmly in place and are actively managed
  • Maximize sales and profit levels for Equipment focused profit/cost center 
  • Manage day-to-day operations of the service team, including scheduling, assigning work orders, and monitoring workflow. 
  • Monitor service department performance metrics, such as efficiency, productivity, and customer satisfaction, and implement strategies for continuous improvement. 
  • Stay updated on industry trends, regulations, and technologies related to automotive service.
  • Recruit, retain and nurture talented individuals. Drive associate engagement and empowerment. Make associate development a priority. Recognize and reward strong performance.
  • Ensure the highest safety standards are followed




Requirements:
  • At least two years as a service/customer care manager in a “service-first” environment
  • Past P & L accountability, preferably with automobile-related equipment background
  • Demonstrated success in developing sales strategies and driving them through a multi-unit, geographically distributed retail/wholesale operation
  • Exceptional relationship-development talents
  • Strong personal philosophy focused on fostering one of our key differentiators – SERVICE! 
  • Ability to provide strong leadership to create a high-performance team through customer focus, open communication, coaching and listening
  • College degree in a related field preferred

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Not Specified
Information Services Developer Senior-IM Health Plans
✦ New
Salary not disclosed
Irving, Texas 17 hours ago
Description Summary: The Information Services Developer Senior is primarily responsible for designing, developing, and implementing systems based on requirements.

The candidate should have good knowledge of development methodologies and follow them while designing and coding.

This role requires collaborating and working with another team member focusing on quality support to both internal and external users, focusing on customer services and timeliness.

Responsibilities: Analyze ideas and business and functional requirements to formulate a design strategy.

Act as a tenant to draw out a workable application design and coding parameters with essential functionalities.

Work in collaboration with the team members to identify and address the issues by implementing a viable technical solution that is time and cost-effective and ensuring that it does not affect performance quality.

Develop code following the industry's best practices and adhere to the organizational development rules and standards.

Develop and deploy code using existing tools and platforms utilized for automation and testing.

Involved in the evaluation of proposed system acquisitions or solutions development and provides input to the decision-making process relative to compatibility, cost, resource requirements, operations, and maintenance Integrates software components, subsystems, facilities, and services into the existing technical systems environment; assesses the impact on other systems, and works with cross-functional teams within information Services to ensure positive project impact.

Installs configure and verify the operation of software components Participates in the development of standards, design, and implementation of proactive processes to collect and report data and statistics on assigned systems Participates in the research, design, development, and implementation of application, database, and interface using technologies platforms provided.

Researching, designing, implementing, and managing programs Fix problems arising across the test cycles and continuously improve the quality of deliverables.

Reference and document each phase of development for further reference and maintenance operation.

Should be able to lead and guide Developers in the team by providing technical assistance.

Requirements: Bachelor’s degree in Computer Science, Engineering, Math or related field Software Development Life Cycle and process Algorithm and Data Structure Critical and analytical thinking skills Understanding of programming principles and design Strong technical knowledge of Enterprise Application/Integration Design and Development of systems, databases, operating systems and Information Services.

Must have strong communication skills and ability to develop and present solutions to superiors.

Must be able to solve complex problems.

Must be able to interact effectively and patiently with customers especially while under pressure.

Ability to work on multiple projects/tasks simultaneously to meet project deadlines as required.

Ability to establish and maintain positive working relationships with other employees.

7+ years’ experience in corporate systems environments required.

Minimum of seven (7) years development experience in a corporate environment Working experience in Design, coding and deployment.

Knowledge of industry standard WEB platforms (.NET/C#), Automation (RPA and Test Automation), Microsoft Internet Information Server, Linux, Apache, Unix, Microsoft Foundation Server.

Experience working with Internal or External customers for an organization in coordinating work and designing solutions.

Experience utilizing the Software Development Lifecycle (SDLC), Agile and Waterfall Methodologies Work Schedule: 8AM
- 5PM Monday-Friday Work Type: Full Time
Not Specified
Information Services Developer Senior - IM Health Plans
✦ New
🏢 Christus Health
Salary not disclosed
Irving, Texas 17 hours ago
Description Summary: The Information Services Developer Senior is primarily responsible for designing, developing, and implementing systems based on requirements.

The candidate should have good knowledge of development methodologies and follow them while designing and coding.

This role requires collaborating and working with another team member focusing on quality support to both internal and external users, focusing on customer services and timeliness.

Responsibilities: Analyze ideas and business and functional requirements to formulate a design strategy.

Act as a tenant to draw out a workable application design and coding parameters with essential functionalities.

Work in collaboration with the team members to identify and address the issues by implementing a viable technical solution that is time and cost-effective and ensuring that it does not affect performance quality.

Develop code following the industry's best practices and adhere to the organizational development rules and standards.

Develop and deploy code using existing tools and platforms utilized for automation and testing.

Involved in the evaluation of proposed system acquisitions or solutions development and provides input to the decision-making process relative to compatibility, cost, resource requirements, operations, and maintenance Integrates software components, subsystems, facilities, and services into the existing technical systems environment; assesses the impact on other systems, and works with cross-functional teams within information Services to ensure positive project impact.

Installs configure and verify the operation of software components Participates in the development of standards, design, and implementation of proactive processes to collect and report data and statistics on assigned systems Participates in the research, design, development, and implementation of application, database, and interface using technologies platforms provided.

Researching, designing, implementing, and managing programs Fix problems arising across the test cycles and continuously improve the quality of deliverables.

Reference and document each phase of development for further reference and maintenance operation.

Should be able to lead and guide Developers in the team by providing technical assistance.

Requirements: Education/Skills Bachelor's degree in Computer Science, Engineering, Math or related field Software Development Life Cycle and process Algorithm and Data Structure Critical and analytical thinking skills Understanding of programming principles and design Strong technical knowledge of Enterprise Application/Integration Design and Development of systems, databases, operating systems and Information Services.

Must have strong communication skills and ability to develop and present solutions to superiors.

Must be able to solve complex problems.

Must be able to interact effectively and patiently with customers especially while under pressure.

Ability to work on multiple projects/tasks simultaneously to meet project deadlines as required.

Ability to establish and maintain positive working relationships with other employees.

Experience 7+ years' experience in corporate systems environments required.

Minimum of seven (7) years development experience in a corporate environment Working experience in Design, coding and deployment.

Knowledge of industry standard WEB platforms (.NET/C#), Automation (RPA and Test Automation), Microsoft Internet Information Server, Linux, Apache, Unix, Microsoft Foundation Server.

Experience working with Internal or External customers for an organization in coordinating work and designing solutions.

Experience utilizing the Software Development Lifecycle (SDLC), Agile and Waterfall Methodologies Work Schedule: 8AM
- 5PM Monday-Friday Work Type: Full Time
Not Specified
Ambulatory Service Representative - Multi Specialty
✦ New
🏢 Christus Health
Salary not disclosed
San Marcos, California 17 hours ago
Description
Summary:
Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.
Responsibilities:
Receives and directs phone calls from patients and physician offices
Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria
Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician’s clinical staff, as well as equipment and facilities
Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns
Schedules urgent care appointments as needed and directed by physician
Greets patients for scheduled and/or urgent care appointments and procedures
Confirms and verifies patient demographic and insurance information
Collect co-payments from patients upon arrival when applicable
Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information
Collaborates with insurers to obtain patients’ prior-authorizations for procedures and tests as needed
Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.
Verifies eligibility for procedures or tests from various health care institutions
Reviews and audits billing discrepancy reports and researches errors for resolution
Maintains accurate and timely records, logs, charges, files, and other related information as required
Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff
Prepares special reports or spreadsheets for physicians as requested
Complies with established departmental policies, procedures and objectives
Complies with all health and safety regulations and requirements
Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors
Performs other duties as required.
Requirements:
High School Diploma or GED
Proficient in software and computer systems
Knowledgeable of business office terminology / procedures
Ability to multi task and work under stressful situation
Effective written and verbal communication skills
1+ year of customer service experience required
Experience with medical office terminology preferred
Work Schedule:

8AM - 5PM Monday-Friday
Work Type:
Full Time
Not Specified
Park Services House Keeper
Salary not disclosed
Overview:

Our Park Services House Keeper works to keep the park clean from behind the scenes! You'll support the team on the backend, by keeping employee work areas and offices ready to go. Your attention to detail helps to ensure a friendly and welcoming enviroment for everyone.


Responsibilities:
  • Supporting the Six Flags Mantra – Friendly, Clean, Fast, and Safe Service
  • Regularly inspecting behind-the-scenes areas for cleanliness and safety issues
  • Sanitizing and cleaning office/restroom facilities, including but not limited to trash receptacles, sinks, toilets, mirrors, stalls, lights, vents, counters, walls and floors within the assigned area
  • Emptying and replacing liners in trash receptacles and restock toiletries as needed
  • Transporting waste to designated compactor areas, adhering to the park’s waste policies
  • Respond promptly to and clean up any biohazard or vomit spills using appropriate materials and PPE
  • Enforce and comply with all Six Flags New England policies and procedures, including health and safety protocols
  • Assist other areas of the Park Services Department as needed
  • Perform additional duties as assigned by the Park Services Leadership team

Qualifications:
  • Strong work ethic, attention to detail, and a commitment to safety
  • Ability to interact in a professional and positive manner
  • Able to work 3-5 days per week (no weekends)
  • Friendly, outgoing personality, and the ability to address guest concerns
  • Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
  • 18 years old or older
  • Willing to work a flexible schedule of at least 24/hours per week
  • Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
  • Valid driver’s license with a clear driving record
permanent
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