Cable Comm Jobs in Usa

MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY

JOB DESCRIPTION

The Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!

As a remote Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) working from home, you will:

• Provide inbound customer support using a call flow guide in the customer's preferred language
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a smile

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) (Remote) role include:

• The ability to read, write and speak fluently both Spanish and English
• 1+ year of customer service experience
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing
• Computer Requirements:
  • Bring your own device - This position does not loan equipment
  • Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
  • Operating System: Windows 11+
  • RAM: 8GB or higher
  • Processor: Intel i5/AMD Ryzen 5 or higher
• Internet Requirements:
  • DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
  • Speeds: 10 mbps download and 3 mbps upload or higher
  • While working, you will be required to hardwire with an ethernet cable
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

• The base salary for this position is $16/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• DailyPay enrollment option to access pay early, when you want it
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY:

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

Join Our Team as an Outside Plant Construction Technician II in Butte, MT!

Ready to roll up your sleeves and bring cutting-edge fiber technology to life? As our Outside Plant Construction Technician II, you'll be at the heart of building and maintaining our state-of-the-art PON/fiber network.

From installing buried and aerial fiber facilities to mastering construction equipment like trenchers, backhoes, end loaders, and plows, you'll make a real impact every day. You'll also install, test, troubleshoot, and repair fiber facilities to keep our customers connected. If you love working with your hands, being outdoors, and making a difference in your community, this is the role for you!

Training:

As an Outside Plant Construction Technician II, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment.

Please note: This position may be filled as an Outside Plant Construction Technician I (ID #2 , II (ID #2 , or III (ID#2 based on the candidate's skills and qualifications. Separate job postings outline the minimum requirements for each role. Please review both postings and apply to any level for which you are qualified and interested.

This position is eligible for a $5,000 sign-on bonus! (Payout terms apply)

Schedule: 

This is a full-time, 40-hour-per-week role with a *flexible schedule.

*Please note that the schedule may vary depending on the specific market.

**This position may be eligible for relocation assistance.  For further information, please contact the Talent Acquisition team.**

Why Join Us? 

As a member of our Construction and Service Enablement team at TDS, you’ll play a critical role in building and maintaining cutting-edge fiber optic networks that connect communities nationwide. With over 50 years of experience, TDS is a leader in fiber internet innovation, delivering up to 10 Gigabit speeds to homes and businesses. Join our team and be part of a collaborative environment where your skills in construction, safety, and technology will directly impact the future of connectivity in urban, suburban, and rural areas.

What We’re Looking For:

• Self-Motivated: You’re driven, ambitious, and always looking for ways to improve.
• Attention to Detail: You are committed to following safety protocols, and you take pride in precision, ensuring every measurement and assembly is accurate.
• Teamwork and Communication: You have strong communication skills and thrive in collaborative environments.
• Technical Proficiency: You have a solid understanding of telecommunication systems and equipment operation.   

What You’ll Do:

Perform general construction and maintenance of aerial and buried fiber facilities, ensuring compliance with maps, staking sheets, and safety standards.

• Operate and maintain construction equipment, including excavation tools, to build and repair outside plant fiber networks.
• Install, splice, test, troubleshoot, and repair fiber optic facilities using specialized equipment.
• Conduct cable fault acceptance tests, locate defective fiber, and resolve issues efficiently.
• Update GIS, maps, and as-builts; set and label infrastructure like peds, vaults, and handholes.
• Restore worksites to original condition upon project completion.
• Train and mentor team members as needed and maintain construction equipment.
• Provide support to field service technicians and complete required documentation promptly.

The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.

Required Qualifications

• 1+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rocksaw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge.
• Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs.
• Must have and maintain a valid driver’s license and remain eligible for DOT requirements.

Other Qualifications

• Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire.
• Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull.
• Upon hire, must successfully pass all components of the Safety Training course curriculum.
• Upon hire, must successfully complete customer-specific requirements, which may inlude a background check administered by the customer.
• Preferred 1+ years’ experience in the construction of fiber optic cable outside plant networks -OR- installation of any underground or overhead utilities will be considered.
• Horizontal directional drilling experience preferred.
• Understanding of telecommunication products and services.
• Proven organizational skills and ability to multi-task.
• May require occasional travel.
• Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Training

As an Outside Plant Construction Technician II, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment.

The duration of training varies based on the team assignment. Training for underground teams is 3 weeks, with an additional 1 week required for aerial training. Depending on factors such as market needs, prior skills, and team size, some individuals may only complete underground training, while others may undergo the full 4-week program, including aerial training.

Physical Demands and Work Environment

This role requires frequent standing, walking, kneeling, climbing, and handling equipment, with the ability to lift/move up to 50 pounds regularly and over 100 pounds occasionally. Vision requirements include close, distance, color, peripheral, depth perception, and focus.

Work conditions often include exposure to outdoor weather, attics, crawl spaces, high-risk areas (e.g., high voltage, trenches, manholes), and mechanical equipment. Occasional exposure to extreme temperatures, humidity, fumes, and loud noise is expected.

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs 

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time 

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The pay for this position ranges from *$25.13 to $37.69 per hour.

*The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.

We have determined which skillsets are most beneficial for this role. These skills are listed first below as the Must Haves and Nice to Haves our hiring team highly prefers. Below that you'll find the standard job description for this opportunity.

Must Haves:

• A High School Diploma and equivalent of 6 years of manufacturing assembly.
• Possess proficient computer skills. Able to navigate email and Microsoft office.
• Ability to learn to read/follow drawings and work instructions
• Communication must be an effective communicator
• Familiarity with the use of basic hand tools such as screwdrivers, plyers, wire strippers, etc.
• The ability of using a microscope for long periods of time.
• Prolonged sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Prolonged standing
• Must be able to move from lab to lab and inside the lab that you are located in
• Solder experience.
• Ability to move around labs and walk often.
• Ability to sit at work station for longer durations under a scope

Nice to Haves:

• Microscope experience.
• Surface Mount Component (SMC) soldering.

Job Description:

As an Assembler you will be responsible for a variety of assembly operations tasks-assembling precision electro-optical semiconductor components, welding, and soldering under levels of optical magnification. Additionally, you will be responsible for following standard practices and procedures to operate leaded equipment.

Responsibilities:

• Complete assigned solder processes as required (ie. Soldering components, configuring cabling, and configuring wires)
• Support group objectives for on-time delivery
• Assemble mechanical and/or electrical components for customer deliverables
• Verify use of most updated procedures
• Follow industry standard or practice for 6S
• Perform torque training, inspection of hardware, and mechanical assembly
• Crimping cables with a wide range of tools (ex. Hand crimping tools).
• Assist is guiding peers in completing daily tasks

• Analyzes diagnostic information and utilizes technical expertise to diagnose and repair/replace failed components based on manufacturer's system design specifications
• Provides technical information as needed for further diagnostic work, project planning, etc.
• Provides some base installation services and replacement of hardware components
• Follow provided work instructions and adheres to daily administrative tasks

• Knowledgeable in manufacturers' system design and specifications
• Able to diagnose, repair and replace computer system hardware components
• Able to effectively utilize associated tools, meters, adaptors, and other equipment
• Clear and proficient communication skills for interactions with customers, technical support teams, support groups (OEM, TD) et al.
• 1-2 Years of relevant work experience
• Experience and expertise in diagnosing, replacing and testing various computer systems and components. This includes, but not limited to, experience with computer systems, operating systems, cabling standards, data center equipment, networking hardware, server platforms, universal power supplies, cable dressing and labeling.
• Other Education / Certifications: CompTIA A+ or Network+ certification or other OEM certifications
• Must be able to drive a motor vehicle.

• Local and Long-Distance Driving
• Ability to work in low to the ground and or confined areas without restrictions
• Ability to climb and work on a ladder.
• Examples: under desks, counters, kiosks or checkout stands.
• Ability to consistently bend, squat and twist without restriction.
• Ability to drive/sit for long periods of time and travel on an airplane.
• Standby rotation and after-hours availability.
• Ability to lift up to 50 LBS unassisted.

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Insight Global is currently hiring a Telecommunications BIM Project Manager for a large client headquartered in the Fredericksburg, VA area. This role will be direct hire with a flexible salary range based on experience and qualifications and will require about 75% onsite work in the Chesterfield area. This client is growing rapidly in the data center space and is looking for a Telecommunications BIM Project Manager who can own the digital planning, coordination, and constructability of telecom infrastructure projects—using BIM/VDC tools to make sure what’s designed can actually be built in the field.

Required Skills & Experience

• 5+ years BIM/VDC experience supporting construction projects (mission critical preferred)

• Strong hands‑on knowledge of Division 27/28 low‑voltage systems, including structured cabling infrastructure (fiber and copper, pathways, and trays), access control device layouts and cabling pathways, CCTV camera layouts and pathway coordination, and fire alarm coordination (devices, pathways, and sleeves) as defined by contract scope

• Proficiency with: Autodesk Revit, Navisworks Manage, ACC / BIM 360 (Docs + Model Coordination + Issues)

• Able to interpret architectural/MEP drawings, specifications, and low-voltage schedules

• Strong coordination, communication, and organization skill

Amteck, a nationally recognized Top 50 Electrical Design-Build Contractor, is redefining what it means to deliver excellence in electrical construction. With decades of experience and a reputation built on a people-first culture, integrity, innovation, and customer satisfaction, we’re proud to be at the forefront of the industry.

We are seeking a Project Manager to drive excellence in our cutting-edge Technologies division. From structured cabling to integrated security and AV systems, you'll lead teams that power the backbone of intelligent buildings nationwide.

The Technologies Project Manager leads the execution of low-voltage electrical and critical systems projects, including structured cabling, physical security (access control, CCTV, intrusion), audiovisual, and wireless connectivity. This role ensures project delivery excellence for clients across industries such as financial services, data centers, healthcare, manufacturing, hospitality, retail, and technology. The Project Manager is accountable for safety, quality, schedule, and financial performance, collaborating with cross-functional teams to achieve organizational objectives.

This position will be based out of Dyersburg, TN, and will require travel.

Key Responsibilities

• Oversee all phases of project execution, from planning and scheduling to closeout, ensuring adherence to budget, timeline, and quality standards.
• Lead project kickoff meetings, define schedules, and conduct site walk-throughs with stakeholders.
• Coordinate with supervisors, contractors, and suppliers to manage project progress, material deliveries, and shop drawing requirements.
• Manage workforce planning, performance, and development of installation teams.
• Maintain proactive communication with clients, subcontractors, and internal teams to ensure project alignment and client satisfaction.
• Track and report on project costs, profitability, and change orders; approve invoices and timesheets.
• Ensure compliance with safety protocols and provide necessary training and PPE.
• Conduct on-site inspections and deliver required closeout documentation, including as-built drawings and certification reports.
• Foster relationships with clients, subcontractors, and vendors to support business growth and continuous improvement.

Qualifications

• Bachelor’s degree in Construction Management, Engineering, Business Management, or equivalent experience preferred.
• 1-5 years of project management experience in construction or telecommunications, with a background in low voltage systems (copper, fiber, grounding).
• Demonstrated leadership in leading projects and teams.
• Proficiency in project management software preferred (e.g., MS Office, Bluebeam, MS Project).
• Strong analytical, organizational, and communication skills.
• Certifications such as PMP, RTPM, BICSI Technician, or RCDD are preferred.
• OSHA 10 or 30 are advantageous.
• Valid driver’s license and willingness to travel as required.

Core Competencies

• Planning and execution
• Project related budget management
• Team leadership and mentoring
• Client and stakeholder engagement
• Quality assurance and process improvement
• Change management and documentation

Work Environment & Physical Requirements

• Primarily office-based with regular site visits.
• Occasional lifting (up to 50 pounds) and after-hours work may be required.
• Reasonable accommodations available for individuals with disabilities.

Ready to build what’s next? Apply with us today!

In 1977 Amteck was founded in Central Kentucky with the belief that growth only comes by listening and responding to both clients and employees. Four decades later, Amteck has grown from a small electrical contracting firm to a national leader in the design/build support electrical contracting industry. Amteck specializes in facility growth expansion initiatives of companies that operate in the manufacturing, industrial, process, food, and beverage, hospitality, healthcare, distribution facilities, and commercial and institutional sectors. The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY – SAFETY, QUALITY, & CUSTOMER SATISFACTION.

MISSION CRITICAL DATA CENTER EXPERIENCE A MUST

Dallas TX / Ashburn VA / Phoenix, AZ

We are seeking 3 experienced Low Voltage / Estimator with strong expertise in low-voltage cabling and LV infrastructure to support the growth and execution of White Space Fit Out (WSFO) projects in fast-paced, mission-critical environments.

This role plays a key part in solutioning, pricing, proposal development, and execution, with hands-on involvement in both preconstruction and project implementation.

Position Summary

The Capture Manager – LV / Estimator is responsible for supporting the development of low-voltage cost estimates, budgets, and proposals across a portfolio of construction projects. The role requires deep technical knowledge of LV systems and their integration into the broader WSFO scope, including cable tray, ladder rack, fiber runner systems, containment, caging, floor tile cuts, power whips/feeders, and BCMS/EPMS systems.

This position works cross-functionally with sales, engineering, preconstruction, execution, and finance teams to drive successful project outcomes from pursuit through execution.

Key Responsibilities

• Review and interpret RFP/RFQ documents and support the RFI process related to LV and WSFO scopes
• Identify project risks and challenges during the solutioning phase
• Develop ROM and detailed LV cost estimates for standalone and integrated project scopes
• Support proposal development and pricing strategies
• Maintain an organized database of bid documents for transition to project kickoff
• Identify potential additional revenue opportunities
• Coordinate with internal teams including sales, engineering, preconstruction, execution, and finance
• Solicit and evaluate quotes from subcontractors, vendors, and suppliers
• Research labor, material, and time requirements using drawings, specs, and related documentation
• Perform site visits and document findings for internal teams
• Create shop drawings and documentation to support potential change orders
• Support estimation and procurement to ensure accurate material ordering and pricing
• Participate in site walks to support accurate labor and material pricing for new opportunities

Travel: Approximately 10% travel required

Qualifications

Required / Preferred Experience

• 5–10 years of experience in LV installation, estimation, and on-site project management preferred
• 2+ years of construction estimating experience with mission-critical systems
• Data center experience (UPS, batteries, maintenance) preferred
• Electrical estimating experience a plus
• Strong understanding of contract terms, conditions, and exhibits
• Proven ability to develop, justify, and manage budgets
• Strong organizational, analytical, and problem-solving skills
• Ability to work independently and collaboratively
• Creative, solutions-oriented mindset focused on cost optimization without compromising quality
• Excellent communication skills and attention to detail

Technical Skills

• Proficient in Microsoft Office Suite
• Experience with estimating and takeoff tools such as:
• Accubid, RS Means, Bluebeam, On-Screen Takeoff, Building Connected
• Familiarity with AutoCAD
• Experience using fiber testing and splicing tools/software (Fluke, Viavi, Fujikura, Sumitomo, etc.)
• Experience with Procore for vendor and project management

Physical Requirements

• Ability to sit for extended periods and work on a computer
• Ability to lift 15–50 lbs as needed
• Comfortable working on ladders (up to 12’) and from lifts at height
• Ability to visually identify colors for copper and fiber identification
• Ability to walk active construction sites

Benefits & Perks

• Competitive compensation package
• Medical, Dental, and Vision insurance
• Flexible Spending Account options
• 401(k) plan
• Employer-paid Life and Disability insurance
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Employee Referral Program

Equal Opportunity Employer

We are an equal opportunity employer and consider all applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Below are Location

Covington,VA

Evadale,TX

Cottonton,AL

Roanoke Rapids,NC

Longview,WA

· Patching cable installation and recovery.

· Installing power leads.

· Installing, removing or swapping equipment.

· Locating and or identifying network circuits and tagging the demark location.

· Providing escort services for Company third party vendors or subcontractors wherever Contractor is providing support.

· Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting incidents.

· Comply with the Company's audit requirements, information protection requirements, security requirements and standards detailing physical access management, and Company standards for operational excellence.

· troubleshooting and patching power cables;

IT Field Operations Senior

Location: Longview,WA

The opportunity:

• As a member of Customer’s IT Field Operations Group, you will be responsible for providing end user application and hardware support, including PC workstations, printers/drivers, advanced network and telecom troubleshooting, server support and level II resolution of incident tickets while operating in a 24x7 manufacturing environment.
• You will provide advanced desk-side support, interfacing with a diverse user community in a variety of office, laboratory, and production equipment locations. This will include installation, maintenance, troubleshooting, support, and control of critical technology infrastructure.
• In addition to your technical role in support of the administrative offices and production facilities at the designated Customer location, you may also be called upon to provide support for other regional locations as needed.
• As a Field Operations resource, you will establish, communicate, and implement customer IT policies and standards to your team and local business partners.
• Work closely with the IT enterprise organizations, including the Service Desk, to ensure proper communication, escalation, and resolution of disruptions in the technology service delivery.

How you will impact Customer:

• Manage resource allocations and task assignments for local projects.
• Update of the support procedures as a document owner.
• Plan and participate in the mentoring of technicians to facilitate their development.
• Generate innovative recommendations and initiate technology change requests.
• Contribute in a project environment; both locally focused and enterprise-wide and may direct others during short projects.
• As the IT Field Operations Sr. you will serve as the primary site contact with other technology organizations and vendors and support the local business leadership team and users as the IT site representative.
• In addition, you will provide hands-on support for Microsoft Windows and Apple operating systems, smart phones, and wired/wireless network solutions.
• As the on-site 2nd-level support team you will be called on to perform analytical, technical, and administrative work to aid in the ongoing support of technology assets in the enterprise, including installing, maintaining, troubleshooting, supporting, and controlling critical business and IT infrastructure and applications.
• Engage with IT peers and teams from other sites to ensure adherence to standard processes.
• Work in an ITIL-compliant, service management environment, maintaining both personal and team SLA compliance.
• Troubleshoot complex hardware and software problems and create innovative solutions.
• Install common, standard, and complex software and hardware peripherals.
• Solid understanding of networking and the ability to utilize existing tools to test and troubleshoot network issues.
• Ability to perform wi-fi site surveys utilizing existing tools.
• Assist with end-user questions, problems, and training.
• Configure complex, third-party, networked, and site-specific applications.
• Configure and troubleshoot Windows and iOS computing endpoints (PCs Tablets, VMUs, kiosks).
• Configure and troubleshoot Android, iOS, Windows, and Chromium OS mobile devices.
• Work with technology assets including single-user and networked desktop and laptop clients; desktop and network printers, tablets, and vehicle-mounted devices, wired, wireless and telecom networks.
• Correct implementation of the company’s processes and support and maintain IT servers; network switches, cabling; process control clients; and other technology assets and solutions in the computer rooms as needed.
• Participate in an on-call duty roster with a weekly rotation of 24x7 coverage as required by business unit operations.
• Demonstrated ability to use problem management tool to research and document problem resolution.
• Serve as the primary IT site contact with local business leadership and other technology organizations as well as vendors.
• Manage local technology asset inventory.
• Provide guidance to local sites regarding IT asset acquisition and technology change requests using the tools provided.
• Provide routine support for audio-visual collaboration and video conference systems.
• Provide direct technical support and documentation to users at all levels of the organization (including VIP users).

What you need to succeed:

• Bachelor’s degree preferred but a technical school degree plus experience and technical certifications is acceptable with a minimum of 5 years’ experience working in a production IT manufacturing environment.
• Project management experience, training, or certification.
• Experience in managing a production-critical IT environment.
• Minimum 5 years proven PC/Windows experience.
• Minimum 2 years network and telecom support experience including moves adds and changes: cabling, general device, and connectivity troubleshooting; punch-downs; cross-connects.
• Excellent problem solving, dispute resolution and interpersonal skills.
• Strong understanding of IT service management framework and a respect for the ITIL Management Framework.
• Must have advanced experience configuring and troubleshooting personal computers, including all aspects of hardware and software support in a Windows operating system environment.
• Network related discipline or certifications are a plus.
• Knowledge of Microsoft Office365, including Teams, Word, Excel, Outlook, and PowerPoint.
• Knowledge of Microsoft Support Tools, SCCM, WSUS and Active Directory concepts.
• Excellent skills in written/oral communications, including group facilitation, presentation, and communicating across entire spectrum of an organization.
• Ability to proactively engage and communicate with all IT functional areas while ensuring alignment with local applications, Process Control Network (PCN) and business systems.
• The position requires frequent lifting of equipment. Must be able to lift 50 pounds.
• Must be willing to travel (locally and domestically) and have a valid driver’s license.