C2 Global Professional Services Llc Jobs in Usa

One of Swoons top clients in the Artificial Intelligence space is hiring a Professional Services Sourcing manager to join their team out of San Francisco, CA!

Details:

Location: Hybrid - San Francisco

Rate: $80-$95/hour W2

Duration: 6 months to start with chance of extension

This person will bridge strategic category leadership and day-to-day sourcing execution. This role sits between category coordination and category strategy, with a stronger tilt toward sourcing ownership, supplier strategy, and cross-functional deal execution. It will also be involved in M&A activities, helping to integrate the vendors of acquired companies.

Day to Day:

• Lead end-to-end sourcing for professional services engagements, from intake through negotiation, contracting, and award.
• Negotiate MSAs and ISAs with a wide range of professional services firms and align commercial terms to OpenAI's risk and governance standards.
• Build and run competitive processes (RFP/RFQ), including scope shaping, bid evaluation, and commercial recommendation development.
• Partner with Legal, Finance, Security, and Extended Workfoce teams to structure agreements that balance speed, flexibility, compliance, and value.
• Standardize sourcing playbooks, rate card approaches, and service taxonomy to reduce fragmentation across the category.
• Build playbooks and repeatable frameworks for M&A-related sourcing and contract integration activities.

Requirements:

• 8+ years of experience in sourcing, category management, procurement, or commercial operations in fast-scaling environments.
• Strong sourcing and negotiation experience across professional services, consulting, or contingent/advisory spend.
• Experience in M&A post merger integration of contracts
• Experience balancing strategic category goals with high-volume, hands-on sourcing execution.

Security Guard is able to perform a variety of fixed-post, mobile, or foot patrols while maintaining situational awareness and making decisions and/or taking actions consistent with established post orders, facility rules, guidelines and protocols. Duties may include work in austere and uncomfortable conditions for prolonged periods of time, including periods of inclement weather, while performing walking, standing, searching, and surveillance or sitting duties essential to the performance of the security functions.

Keep supervisors and managers informed of unusual occurrences and important events as detailed in post orders, rules, regulations, guidelines, and protocols.

Monitor alarms, radio traffic and other information sources. Dispatch or inform others as needed and authorized.

Report and appropriately address fire alarms, burglary alarms, requests for assistance and criminal acts; including but not limited to: vandalism, theft, illegal entry or attempted entry, suspicious behavior, domestic or workplace violence, threats, speed or other vehicle violations, illegal drug use, inappropriate use of facility or client equipment or property.

Stop, screen, inquire, and inspect vehicles and pedestrians entering and / or exiting the facility as directed by post orders, rules, regulations, guidelines, and protocols.

Prevent passage of prohibited articles onto or from client facility.

Escort individuals or vehicles in accordance with post orders, rules, regulations, guidelines and protocols.

Use portable radios, phones, or other communication devises appropriately and according to established rules.

Monitor all APSI and client equipment; guard against loss or damage; report any such loss or damage immediately to a supervisor or manager.

Log in Property Pass numbers for authorized property/equipment movements.

Ensure the security of government property, detaining personnel, and reporting anyone involved with unauthorized property/equipment removal.

Conduct regular patrols and inspections of buildings and facilities

Issue required vehicle passes to authorize personnel.

Monitor electronic access control and report violations

Monitor radio-frequency identification (RFID) systems and respond to alarms indicating unauthorized removal of government property.

Grant access to areas during non-working hours to authorized personnel in accordance with the established procedure and access lists.

Monitor facility equipment and utility systems and report deficiencies to personnel responsible for repairs.

Perform random surveillance of buildings for the detection of unauthorized or inappropriate activity.

Perform random surveillance of fence line for breaches and the detection of unauthorized removal of government property, illegal or inappropriate activity.

Provide additional security support for scheduled events that may occur during or after duty hours or for unscheduled emergencies as requested by supervisor

Maintain activity logs and administrative documents as required by contract.

Contact, assist, and cooperate with local, state, or federal law enforcement; locate, retain, and protect necessary evidence; testify as necessary in judicial and administrative proceedings.

Other duties as assigned.

Access to government facilities/installations specific to this position is a mandatory requirement to fulfill the minimum qualifications for this position. The Government reserves the right, at its sole discretion, to deny or revoke access to the facilities/installations for reasons related to misconduct or security, with or without prior notice. If such access is denied or revoked by the Government, it will result in the termination of the employment relationship as the minimum job requirements can no longer be met.

Supervision: None

Minimum Qualifications:

1. Education: High school diploma or equivalent

2. Experience: a. Minimum of 2 years of security/civilian law enforcement experience OR an equivalent position with the United States Armed Forces (military). b. One year of work experience demonstrating the ability to follow directions, meet attendance requirements and the ability to complete the training necessary to certify with the State.

3. Must have a State of Massachusetts weapons carry permit.

4. Language: Must be fluent in speaking and writing in English.

5. Pre-Hire Screening: Must be able to pass criminal background screen, drug test and physical exam.

Preferred Qualifications:

1. First Aid/CPR certification.

2. Prior experience with the Glock platform.

3. Proficiency in basic computer skills.

4. Use of Force training.

5. Weapons proficiency.

Core Competencies:

Communication, Oral - Ability to communicate effectively with others using the spoken word.

Communication, Written - Ability to communicate in writing clearly and concisely according to strict deadlines.

Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.

Team Builder/Worker - Ability to inspire and work within a group of people to work toward a goal.

Organized - Possessing the trait of being organized or following a systematic method of performing a task.

Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Flexible - Ability to adjust to a dynamic workflow and reprioritize as project demands change.

Work Environment:

The position may require extensive sitting, watching monitors, walking around the facility outside in rain, wind or other poor weather conditions and kneeling and stooping to look under or inside vehicles or containers.

Physical Demands:

1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

2. While performing the duties of this job the employee is frequently required to sit, talk or hear, stand, walk, use hands to handle, or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, and taste or smell.

3. The employee occasionally lifts and/or moves anything from 10 to 100 pounds. Specific vision abilities required by this job includes close vision, distance vision, color vision and peripheral vision, depth perception and the ability to focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule:

Rotating shifts, times, days as scheduled to meet the requirements of the contract (Night and weekend work required.)

Education:

Required: High School Diploma/GED or better.

Experience:

Required: 2 years: Experience: a. Minimum of 2 years of security/civilian law enforcement experience OR an equivalent position with the United States Armed Forces (military). b. One year of work experience demonstrating the ability to follow directions, meet attendance requirements and the ability to complete the training necessary to certify with the State. Must be fluent in speaking and writing in English. Must be able to pass criminal background screen, drug test and physical exam.

Licenses & Certifications:

Required: State Guard Card

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Senior Business Analyst – Professional Services

(Enterprise Digital Enablement Program)

Location: New York City (Hybrid: in-person + remote days)

Type: Full-Time

We’re looking for a Senior Business Analyst to support large-scale digital transformation and SaaS implementation projects. You’ll work closely with business stakeholders, product teams, and technical squads to translate business goals into clear requirements, workflows, user stories, and solution designs.

This role is perfect for someone who thrives in fast-paced environments, loves bringing clarity to complexity, and has strong experience across enterprise programs.

•            Lead discovery sessions with business owners, SMEs, and end-users to gather requirements.

•            Analyze business processes, pain points, and operational workflows to identify improvements.

•            Translate business needs into detailed functional specifications, user stories, and acceptance criteria.

•            Map current-state and future-state processes and create the documentation that supports them.

•            Ensure traceability between business requirements, functional specifications, and delivery tasks.

•            Work with product managers, architects, and developers to shape feasible, scalable solutions.

•            Clarify requirements during design and build; remove ambiguity and ensure alignment.

•            Participate in sprint planning, backlog prioritization, and refinement ceremonies.

•            Review functional deliverables, test scenarios, and validate that solutions meet requirements.

•            Support UAT planning, test execution, defect validation, and readiness sign-off.

•            Serve as a bridge between business teams and technical teams, ensuring smooth communication.

•            Build strong relationships with leaders, champions, and operational teams.

•            Facilitate workshops, demos, and review sessions with cross-functional stakeholders.

•            Prepare clear documentation, diagrams, and presentations tailored for executive or operational audiences.

•            Analyze data to validate assumptions, identify gaps, and refine business requirements.

•            Define KPIs and success metrics that align with business goals.

•            Support reporting and dashboards by specifying data needs and validation rules.

•            Contribute to roadmap planning and dependency assessment.

•            Help ensure timelines, scope, and quality standards are respected.

•            Flag risks, issues, and design decisions early and clearly.

•            Maintain and structure the functional backlog, including prioritization and documentation.

•            Work under the direction of the PM/Proxy Product Owner to align delivery priorities, sprint scope, and backlog sequencing with project timelines and client commitments.

•            Partner with the PM/Proxy PO during solution design reviews to validate feasibility, assess impact, and flag risks or dependencies early in the process.

•            Support the PM/Proxy PO in specification review and validation cycles, ensuring JIRA user stories comply with specification templates and are delivery-ready.

•            Coordinate with the PM/Proxy PO on client-facing specification validation sessions, ensuring alignment between technical architecture, KPI logic, and final UI/UX.

•            Provide the PM/Proxy PO with clear, timely inputs on sprint readiness, effort estimation, and delivery risks to enable informed planning decisions.

•            Collaborate with the PM/Proxy PO and delivery leads on go-live readiness, production release validation, and post-deployment support coordination.

•            Execute functional configurations within the platform based on validated specifications and user stories.

•            Configure workflows, business rules, KPI logic, gamification parameters, and user-facing experiences aligned with the solution design.

•            Collaborate with Data Integrators and TAMs during the technical and functional implementation phase to ensure delivery quality and completeness.

•            Own the end-to-end functional setup of delivery packages, ensuring configurations match approved specifications before moving to QA.

•            Lead internal QA/UAT cycles by cross-validating delivery outputs against functional specifications and acceptance criteria.

•            Perform peer-review QA on user stories delivered by other Business Analysts to ensure compliance, consistency, and production readiness.

•            Define and execute test scenarios, validate defect resolution, and document QA outcomes for internal and client sign-off.

•            Support client UAT execution by coordinating test plans, facilitating validation sessions, and ensuring delivery compliance with client expectations.

•            Ensure production-readiness of delivery packages before go-live, partnering with the PM/Proxy PO and delivery leads on release validation.

•            5–8+ years of experience as a Business Analyst in consulting, SaaS, digital transformation, or enterprise programs.

•            Strong experience gathering and documenting business requirements.

•            Demonstrated ability to analyze complex processes and translate them into clear specifications.

•            Experience working in Agile or hybrid delivery environments.

•            Comfortable facilitating workshops and presenting to diverse stakeholders.

•            Excellent clarity in writing requirements, diagrams, and functional documentation.

•            Strong analytical mindset with the ability to make data-driven recommendations.

•            Experience with CRM (Salesforce, Dynamics, or ServiceNow) or SaaS platforms.

•            Experience in large transformation programs with multiple business units.

•            Familiarity with KPIs, reporting, dashboards, or data workflows.

•            Exposure to change management, enablement, or user adoption initiatives.

•            Hands-on experience with functional configuration of SaaS platforms, including workflow setup, business rules, and UI/UX parameterization.

•            Experience owning QA/UAT processes, including test planning, defect tracking, and production readiness validation in enterprise delivery environments.

•            Requirements are crystal clear and enable smooth delivery.

•            Stakeholders feel aligned, supported, and understood.

•            Technical teams receive high-quality inputs and guidance.

•            Solutions meet business expectations without unnecessary rework.

•            Documentation, backlog, and processes are structured, consistent, and reliable.

•            Functional configurations are accurate, thoroughly tested, and production-ready with minimal rework cycles.

•          QA processes are rigorous, and delivery passes internal and client validation with high confidence.

As the Executive Assistant at this respected professional services firm, you will play a key role supporting several Principals and providing occasional personal assistant support. You’ll handle complex scheduling, invoicing, investment processing, and special projects that keep the firm running smoothly. This is a dynamic, high-impact position with the stability and longevity professionals value. Candidates who bring a flexible schedule, access to a car for time-sensitive needs, and a humble, service-oriented mindset are encouraged to apply.

Key Responsibilities:

• Manage and coordinate complex calendars, meetings, appointments, and events across multiple locations for both business and personal matters.
• Plan and book seamless travel itineraries for business and personal needs, including ground transportation, events, and accommodations.
• Draft polished business correspondence, memos, spreadsheets, and reports on various projects, including financial reporting and potential new ventures.
• Serve as a liaison and trusted point of contact for internal teams, vendors, and external partners—ensuring clear communication and organization of critical documents and materials.
• Support firm events and execute special projects with professionalism and follow-through.
• Provide personal assistant support, including errands, purchases, household coordination, and calendar management.

Why You’ll Love Working Here:

• A dynamic, fast-paced environment where every day brings something new and opportunities to grow.
• Competitive compensation and fully paid healthcare, dental, and vision packages.
• A friendly, collaborative, and supportive team culture that values initiative and reliability.

What We’re Looking For:

• EA Experience. A minimum of 3-5 years of Executive Assistant experience in a corporate, professional environment. A bachelor’s degree is preferred.
• Interpersonal skills. You’re an excellent communicator, both in person and in writing, and can confidently represent leadership.
• Thorough. You have great attention to detail and always double check your work.
• Driven. You’re energetic, eager to contribute, and constantly seeking ways to improve processes.
• On the go. You have access to a car and can accommodate time-sensitive personal requests as needed.

Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Overview:

In this role, you will be assigned to large, complex projects with some of the largest payers and

providers across the country. You will serve as the financial face of Medasource, partnering closely with clients to resolve billing issues, ensure accurate invoicing, and deliver a high level of customer satisfaction.

This individual will support the successful setup of major customers and provide ongoing education to the Sales team and the Eight Eleven Finance team on billing and collections processes. In addition, this role will support professional services projects from an audit perspective, ensuring all billables and professional services fees are accurately captured, validated, and reflected in revenue. You will play a key role in maintaining billing integrity, supporting revenue accuracy, and partnering across teams from project initiation through completion.

Key Responsibilities:

• Oversee invoicing and customized billing for large, complex client projects
• Partner with the Sales team to ensure seamless billing setup, execution, and
• invoicing procedures
• Collaborate with client Finance, Billing, HR, and Operations teams to ensure
• accurate and timely billing execution
• Build strong relationships with internal leaders and Account Executives to
• escalate issues and triage complex or high priority customer requests
• Audit billing activity against Professional Services Agreements (PSAs) and
• Statements of Work (SOWs) to ensure accuracy and compliance
• Review and audit invoices and placements to ensure professional services fees
• are accurately captured and reflected in revenue
• Support continuity of experience across all Medasource customers by providing
• consistent, high quality billing and audit support
• Prepare and deliver monthly and quarterly reporting on professional services
• fees billed and collected

Requirements:

• Bachelor’s degree required
• Prior experience in billing, invoicing, or financial operations
• Excellent written and verbal communication skills with strong organizational
• abilities
• High level of proficiency with standard business and financial systems, including
• Microsoft Office
• Comfortable troubleshooting issues and approaching challenges with an
• inquisitive, solutions oriented mindset
• Strong attention to detail with the ability to accurately review, audit, and validate
• financial data

Benefits & Perks:

• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• Eight Eleven’s BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Access to Eight Eleven University (internal personal and professional development
• program)
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

About Us:

Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.

In 2012, Medasource was established to provide niche services exclusively in the Healthcare industry, including these practice areas: Providers, Payers, Government, and Life Sciences (pharma, device, diagnostic, clinical research, commercial labs, consumer goods, food sciences, chemicals, agriculture, and environmental sciences). Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

EEO STATEMENT

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and

applicants for employment without regard to race, color, religion, national origin, age, sex,

citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital

status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

In this role, you will be assigned to large, complex projects with some of the largest payers and

providers across the country. You will serve as the financial face of Medasource, partnering closely with clients to resolve billing issues, ensure accurate invoicing, and deliver a high level of customer satisfaction. This individual will support the successful setup of major customers and provide ongoing education to the Sales team and the Eight Eleven Finance team on billing and collections processes. In addition, this role will support professional services projects from an audit perspective, ensuring all billables and professional services fees are accurately captured, validated, and reflected in revenue. You will play a key role in maintaining billing integrity, supporting revenue accuracy, and partnering across teams from project initiation through completion.

RESPONSIBILITIES:

• Oversee invoicing and customized billing for large, complex client projects
• Partner with the Sales team to ensure seamless billing setup, execution, and invoicing procedures
• Collaborate with client Finance, Billing, HR, and Operations teams to ensure accurate and timely billing execution
• Build strong relationships with internal leaders and Account Executives to escalate issues and triage complex or high priority customer requests
• Audit billing activity against Professional Services Agreements (PSAs) and
• Statements of Work (SOWs) to ensure accuracy and compliance
• Review and audit invoices and placements to ensure professional services fees are accurately captured and reflected in revenue
• Support continuity of experience across all Medasource customers by providing consistent, high quality billing and audit support
• Prepare and deliver monthly and quarterly reporting on professional services fees billed and collected

REQUIREMENTS:

• Bachelor’s degree required
• Prior experience in billing, invoicing, or financial operations
• Excellent written and verbal communication skills with strong organizational abilities
• High level of proficiency with standard business and financial systems, including Microsoft Office
• Comfortable troubleshooting issues and approaching challenges with an inquisitive, solutions oriented mindset
• Strong attention to detail with the ability to accurately review, audit, and validate financial data

BENEFITS & PERKS:

• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• Paid holidays
• Paid vacation, sick, and personal days
• Eight Eleven’s BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Access to Eight Eleven University (internal personal and professional development program)
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

•    Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer:   

Location: Anywhere in country.

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

Our Financial Services EY EDGE practice is made up of a team of professionals providing dedicated tax technical services to both US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace.

The opportunity

EY's FSO EDGE Real Estate, Hospitality and Construction (RHC) practice provides comprehensive and specialized tax assistance tailored to the unique needs of our clients. You will work alongside our practice office professionals who are knowledgeable and experienced in a wide range of tax areas, processes, and compliance.

Your key responsibilities

A Services Manager in FSO EDGE RHC will be responsible for delivering and managing tax compliance and consulting work for clients. The objective is to recognize and identify problem areas and items that need to be addressed or escalated to ensure partnership taxation, REITs taxation and qualification, partnership allocations, and tax compliance are timely and accurately completed. You will work alongside practice office professional serving clients, based on their time demands, as one team.

Responsibilities include

• Consult with clients and demonstrate professional discretion by appropriately escalating complex tax and client relationship matters to senior management and subject-matter professionals, coordinating efforts, and managing expectations about timing of response and resolution
• Deliver and manage compliance and consulting delivery services to meet deadlines for client deliverables
• Ability to lead projects and work independently, with guidance in only the most complex situations
• Incumbent has specialized depth and/or breadth of expertise
• Support effective long-term client relationships by demonstrating your knowledge of the real estate, hospitality, and construction industry. communications with client tax liaisons, client administration teams, and client trust officers to gather required information, to share information to support informed decision-making, and obtain instruction or authorization necessary for timely, accurate production of tax information statements, tax returns and related reporting
• Manage engagement deliverables and team resources to achieve timely and accurate delivery of tax compliance services while effectively managing engagement economics
• Advise and provide direction on complex tax matters, set expectations, coordinate daily work activities, and assign tasks to staff and seniors.
• Review and evaluate the work of staff members to ensure accuracy, completeness, and compliance with relevant tax laws and regulations
• Provide effective leadership, formal and informal feedback, and coaching to team members

Skills and attributes for success

• Ability to recognize and identify problem areas that need to be addressed or escalated to ensure tax returns, tax research, tax accounting and other tax projects are timely and accurately completed
• Experience presenting in client conversations regarding complex or difficult topics
• Ability to break down complex tax projects into manageable components, analyze relevant information, and formulate client-centric solutions that comply with relevant laws and regulations
• Ability to manage multiple work assignments, team members and deadlines simultaneously

To qualify for the role you must have

• Bachelor's degree in Accounting, Finance, Business Administration, Tax, Law, or Economics
• Minimum of 5 years of experience in a professional services or tax services organization in the financial services industry
• Broad exposure to real estate tax technical and transaction skills, including partnership taxation, REITs taxation and qualification, partnership allocations, tax compliance, due diligence, acquisition/disposition planning and structuring
• Experience managing budgets, people, and projects
• Excellent teaming, leadership, organizational, and verbal/written communication skills
• Certified Public Accountant (CPA), Enrolled Agent (EA) or licensed attorney

What we look for

We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis.

About the Company & Role

A global technology leader in the New York area is currently hiring a Counsel. This organization, focusing within IT services, supports digital transformation for its clients across industries and geographies. Known for its scale, innovation, and consistent financial performance, it ranks among the top firms in its sector worldwide. As Counsel, you will play a key role in supporting complex technology transactions, including software licensing, IT services, and outsourcing contacts. The role is ideal for a commercially minded attorney who thrives in a fast-paced, collaborative environment.

Responsibilities

• Structure, draft, and negotiate commercial agreements involving software, IT services, and professional services.
• Advise internal teams on legal risks and compliance issues related to technology and outsourcing engagements.
• Support vendor contracting processes and procurement initiatives across global business units.
• Collaborate with cross-functional stakeholders to align legal strategy with operational goals.
• Contribute to the development of internal legal resources, including templates and negotiation guidelines.

Required Qualifications

• J.D. from an accredited law school and active membership in a U.S. State Bar.
• Minimum of 3 years of experience handling technology transactions and outsourcing contracts.
• Strong understanding of supplier-side contracting.
• Ability to manage multiple priorities and work independently in a high-volume environment.
• Excellent communication and negotiation skills, with a business-oriented approach to legal problem-solving.

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly

Position summary

The Office Services Supervisor - Hospitality/Concierge is an independent leader, helping manage the day-to-day people, operations and client

Job duties

(* denotes an “essential function”)

• *Ensure team provides outstanding service to client, while building strong customer relationships
• *Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures
• *Create an environment conducive to service expansions and new business opportunities
• *Maximize profitability through the effective utilization of labor and resources
• *Immediately resolve any operational problems or issues
• *Produce required reports on schedule
• *Coordinate workflow within the team, prioritizing jobs and delegating duties to associates
• *Balance team’s day-to-day work assignments with projects and ad hoc requests related to mail volume, reprographics requests, conference room set up, and vendor management
• *Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines
• *Train new employees on policies and procedures
• *Address performance issues among team members
• *Work with manager to create development plans and challenging assignments for team members
• *Escalate to manager client or team concerns to proactively resolve issues
• Adhere to Williams Lea policies in addition to client site policies
• Use equipment and supplies in a cost-efficient manner
• Other duties as assigned

Working conditions

• Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.
• Ability to work overtime as needed.
• Work is performed in a professional work environment.
• Business casual attire required.
• Must be able to work sitting most of the time.
  
  

Job qualifications

• Bachelor’s degree or equivalent experience
• 3 or more years’ proven experience in a customer service environment, legal or financial services industries preferred
• 3 or more years’ experience in office support including a combination of administrative, facilities, hospitality, reception, reprographics and mailroom
• Understanding of USPS regulations
• Understanding of reprographics equipment and usage
• Intermediate Microsoft Office Word and Excel skills
• Basic Microsoft PowerPoint skills
• Prior experience managing vendors preferred
• Basic P&L understanding a plus
• Demonstrated experience prioritizing competing priorities under tight deadlines
• Proven customer service skills are required in order to create, maintain and enhance customer relationships.
• Good written and verbal communication skills, including professional telephone and email etiquette.
• Attention to detail with good organizational skills.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and/or confidential documents and information.
• Able to make independent decisions that conform to business needs and policy.
• Good problem-solving skills, with the ability and understanding of when to escalate a problem to a managerial level.
• Must work well in a team environment.
• Must be able to interact effectively with multi-functional and diverse backgrounds.
• Ability to work in a fast-paced environment.
• Must be self-motivated with positive can-do attitude.
  
  

RRD's current salary range for this role is $54,000 to $60,000 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

Shift: Monday-Friday, 7:30am to 4:30pm

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All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans