Builders Firstsource Earnings Call Jobs in Usa

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

PRP Wine International has been bringing the world of fine wine directly to customers since 1989. As a partner of the global Pieroth family of wineries, we combine old-world wine heritage with a modern, relationship-driven sales approach.

We're passionate about great wine from all over the world, meaningful customer connections, and building careersnot just filling jobs. Now, we're launching an exciting new chapter in our Tampa office and looking for motivated people who want to grow with us.

This is a full-time or part-time, commission-driven role for someone who loves talking to people, enjoys a fast-paced environment, and wants to build real income potential while having fun in the wine industry. You'll be working from our Tampa-area office, connecting with PRP customers all across the United Stateshelping them rediscover wines they love and re-engage with our brand. And this is just the beginning: as our call center grows, this role will expand into new customer development and advanced sales opportunities.

• Call existing PRP Wine International customers who haven't purchased recently
• Re-ignite relationships through friendly, professional conversations
• Educate clients on new wines, promotions, and upcoming opportunities
• Build long-term customer loyalty and repeat business
• Participate in new customer outreach and acquisition efforts

• Strong communication skills and confidence on the phone
• Self-motivated, goal-oriented mindset
• Coachable attitude and desire for personal growth
• Sales or customer service experience is a plusbut not required
• Love for wine is great curiosity is even better

• Commission-driven pay with real earning potential
• Full benefits beginning the first of the month following 90 days for FT employees only:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
• 401(k) program available for FT employees only
• Discount on wine for all employees
• Ongoing training and career development opportunities

• You'll be part of a decades old company that still thinks like a startup
• Fun, energetic culture in a growing call-center environment
• Clear pathways for advancement as the department expands
• A chance to build a career in an industry people actually enjoy talking about

Let's be honestselling wine beats selling warranties. Every day.

100% Outpatient Neurology Georgia Opportunity Highlights Hospital Employed Position: Join established hospital service line with the Health System in Georgia Work-Life Balance: Monday
- Friday 8a 4p Daily Volume : Average 18-25 patients per day Call Schedule: 1:4 call rotation; 1 week call at a time and is mixed with practice and hospital-based Ideal Work Environment: State-of-the-art facilities; EPIC EMR General Neurology Services Offered: Alzheimer's disease, Epilepsy, Multiple sclerosis (MS), Gillian Barre, Myasthenia Gravis, Parkinson's disease, Stroke, Headaches, Brain tumors, and Spine conditions.

Financial Highlights: Earnings of $450,000+ National/Regional Median Average Compensation 2-Year Base Salary Guarantee + WRVU productivity for year 3 Signing Bonus Included Comprehensive Benefits Package includes Medical, Dental, Vision, Life, Disability, 401k Paid Time Off (PTO): 0-2 Years: 37 days; 3+ Years: 42 days Facility Highlights: The American Heart Associations Gold Plus Get With the Guidelines Stroke Quality Award, 2022 Piedmont Augusta has received 16 A Hospital Safety Grades, Leapfrog Group Named No.

1 in region by US News & World Report and ninth in Georgia, Community Highlights: Ranked in the top 10 cities to live in the US! Famous national golf venue Gorgeous neighborhoods with hiking trails and/or country clubs
- live on the water, golf course, or gated community Excellent public and private schools Great regional airport serviced by 2 major airlines Easy access to Atlanta and Charleston Reference Job #: NEUR 5246

Looking for an exciting driving opportunity in the western region of America? System Transport is hiring experienced CDL-A flatbed truck drivers for all routes! We offer regional, local, dedicated, and OTR routes. As a driver, you will transport important goods and materials such as glass, steel, aluminum, building materials, machinery, coils, and specialty metals. We offer competitive pay packages and excellent benefits. Join our team and become America Proud, Flatbed Strong with System Transport. Don't wait, apply now!

• Driver Type: Experienced CDL-A Truck Drivers
• Equipment Type: Flatbed
• Route Type: Regional, Dedicated, Local, and OTR (Over-The-Road) Routes Available
• Division: Hiring in all Divisions!
• Terminal: Spokane, WA | Fresno, CA | Phoenix, AZ | Ennis, TX | Denver, CO Works out of Mead, CO | Kansas City, MO
• Home Time: Home time varies by division. Speak with a recruiter!

• Home Time: Home time varies by division.
• System Transport offers many different route options for truck drivers.
• Which route is right for you? Speak with a recruiter, and we can find out together!

• Health Insurance
• Dental Insurance
• Vision Insurance
• Health savings account
• 401(k)
• 401(k) matching
• Life insurance
• Employee assistance program
• Transition Pay
• Orientation Pay
• Accrue 1 hour of sick time per 30 hours worked, then 1-9 years 80 hours PTO, 10+ years 120 hours PTO.
• And much more!

• Required: Must have a valid Class A CDL
• Required: Must be 21 years of age or older
• Required: 4+ months of driving experience required
• Required: A safe driving record on the road.
• Required: No more than 6 jobs in the last 3 years
• Prefer 1-year truck driving experience, but not necessary
• Required: A Background Check is required
• Required: A Clean Drug Test is required
• Required: A Clean Clearinghouse result required
• Required: For all flatbed driver opportunities, the driver must be physically able to lift a 90-pound tarp onto a 5-foot high platform twice. System Transport will test this during orientation, and flatbed drivers tarp about 70% of our loads. (this is required)

CALL TODAY!1-888-869-9721

• OUR MODERN TRUCKS ARE METICULOUSLY MAINTAINED FOR YOUR SAFETY
  • Every tractor has a lane departure & forward collision warning system, hard brake monitoring, and a satellite communication device installed.
  • 24/7/365 road service staff & shops
  • If a truck needs repairs, it's not going out until it is 100% ready to hit the road again safely with you at the wheel. You can count on that!

• DRIVER PORTAL: SUPPORT 24/7
  • Award-winning app made for drivers by drivers.
  • Receive real-time updates and alerts, access your pay, current trip data, messages/notifications, available PTO, contact information, and so much more!

CALL TODAY!1-888-869-9721