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Project Manager – Jobvite Implementation

Location: Scottsdale, AZ (Hybrid – 3 days onsite, 8:00 AM–4:00 PM)

Department: Talent Attraction / Talent Experience

Type: Contract (Full-Time, Project-Based)

Reports To: Head of Talent Attraction

Start Date: ASAP

Duration & Rate: Based on experience and project scope

Summary

We are seeking a contract Project Manager to lead the end-to-end implementation of Jobvite as our new Applicant Tracking System (ATS), replacing Greenhouse.

This is a high-visibility, fast-moving initiative with limited vendor implementation support. The selected candidate will partner closely with Talent Attraction, HR, IT, and business stakeholders to drive all phases of the rollout.

The ideal candidate is a structured, hands-on implementation leader who thrives in ambiguity, drives accountability across cross-functional teams, and is comfortable owning both strategic planning and detailed execution.

Key Responsibilities

1. Project Leadership & Governance

• Own the overall implementation plan, including scope, milestones, critical path, and success metrics
• Establish project governance (workstream cadence, agendas, decision logs, RAID logs, RACI alignment)
• Provide clear written and verbal status updates to executive stakeholders
• Drive alignment and accountability across HR, IT, security, and business leaders

2. Risk, Issues & Dependency Management

• Proactively identify risks and interdependencies across workstreams
• Maintain a detailed RAID log with mitigation plans and accountable owners
• Escalate blockers with recommended solutions
• Ensure decisions are documented and actioned

3. Integration & Data Model Design

• Partner with HRIS/IT to define and document integrations between Jobvite and:
• HRIS systems
• Background check providers
• Assessment platforms
• Reporting/analytics tools
• SSO and security systems
• Design and implement a scalable parent/child recruiting data structure (requisition hierarchies, job families, campaign vs. requisition models)
• Define governance, ownership, and long-term data quality controls
• Ensure integrations and data architecture support reporting and compliance requirements

4. Configuration, Process Redesign & Documentation

• Coordinate system configuration (workflows, stages, forms, permissions, templates, approvals)
• Map and redesign recruiting processes (current state → future state)
• Develop and maintain version-controlled documentation, including:
• Business requirements
• Functional specifications
• Process maps and SOPs
• Configuration workbooks
• Integration requirements and data flows
• Data migration and cutover plans

5. Training, UAT & Change Management

• Develop training materials (guides, job aids, quick reference materials, short videos)
• Lead User Acceptance Testing (UAT): test scenarios, scripts, defect tracking, and sign-off
• Partner with HR Communications on go-live readiness and adoption strategy
• Ensure end users understand new processes and support channels

6. Execution & Delivery Accountability

• Hold cross-functional teams accountable to timelines and deliverables
• Run focused, outcome-driven project meetings
• Track detailed action items and ensure follow-through
• Maintain a strong focus on go-live readiness and stabilization

Required Qualifications

• 3–5+ years of project management experience
• Proven experience leading HR technology or ATS implementations
• Experience managing complex, multi-system integrations
• Strong capabilities in:
• Project planning and critical path management
• Risk and issue management
• Stakeholder alignment across HR and IT
• Driving accountability in matrixed environments
• Demonstrated ability to produce high-quality documentation
• Ability to self-direct and operate effectively with limited vendor support
• Excellent written and verbal communication skills

Preferred Qualifications

• Direct experience implementing Jobvite
• Experience with enterprise ATS platforms such as:
• Workday Recruiting
• iCIMS
• Lever
• Experience in Talent Acquisition or HR environments
• Experience designing hierarchical or parent/child data models
• Knowledge of data migration and UAT best practices
• PMP, Scrum Master, or Agile certification preferred

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation:

The Implementation Manager is responsible for leading customers through successful onboarding and deployment of our SaaS platform. This role owns the post-sale implementation experience, ensuring projects are delivered on time, within scope, and aligned to customer outcomes while partnering closely with Sales, Solution Architecture, and Customer Success.

This role is ideal for someone who is execution-focused, customer-centric, and developing strong project ownership and delivery discipline.

How You'll Shape the Experience:

• Own end-to-end delivery of customer implementations from kickoff through go-live

• Manage project plans, timelines, risks, and dependencies

• Serve as the primary point of contact for customers during implementation

• Facilitate customer kickoff meetings, status updates, and milestone reviews

• Identify risks early and escalate appropriately with mitigation plans

• Ensure implementations follow defined delivery standards and best practices

• Partner with internal teams to coordinate resources and dependencies

• Support scope management and change control when required

• Contribute to delivery documentation, templates, and playbooks

The Skills That Set You Apart:

• 3-5 years of SaaS implementation, professional services, or project management experience

• Experience managing multiple concurrent customer projects

• Strong customer communication and facilitation skills

• Familiarity with SaaS delivery methodologies

• Experience using PSA, project management, or CRM tools (e.g., Salesforce, Jira, Asana)

• Bachelor's degree or equivalent work experience required

• The successful candidate must have excellent interpersonal skills, be a strong communicator, well organized and analytical with the ability to work well under pressure

• Knowledge of , Microsoft or Google Suite of software, and teleconferencing programs (Zoom, Google Meets, etc.) preferred

Success Measures:

• On Time milestone delivery

• Time to Deploy (TTD)

• Customer satisfaction (CSAT) during onboarding

• Project Health (RAG status accuracy)

Where You'll Connect & Collaborate:

Your main HQ is our Scottsdale, AZ or Lehi, UT office, but we know great work can happen anywhere. You'll have the flexibility of a hybrid schedule, joining us in person on two days per week (to be determined and subject to change) and working from home the rest of the week.

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

• 10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.

Health and Welfare Benefits

• Multiple medical and dental plan options, plus 100% company paid vision coverage

• 401k available through Fidelity

• Paid Parental Leave for all eligible employees as of day 1 of employment

• Employer paid short and long term disability and life insurance

• Critical Illness, Accident & Hospital Indemnity insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- : Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.

About Veer

Each year, roughly 10% of an employer's workforce experiences a significant personal event that requires a leave of absence. Once thought of as a compliance risk, leave is now recognized by leading employers as a critical moment in the employee journey.

At Veer, we believe every employee deserves the time and support needed to thrive. We work with HR leaders at leading enterprise employers to transform the leave experience—moving beyond the "DMV-like" processes of forms, wait times, and confusion. Our digital and mobile platform guides employees from leave planning through return to work, ensuring a smooth, supportive transition.

The results speak for themselves: higher employee satisfaction, stronger operational effectiveness, and greater business continuity. Today, we're reinventing a $10+ billion industry. Tomorrow, we aspire to help make paid leave a universal human right. We're building Veer for the long term—with the shared commitment of our investors, customers, and partners—and we're doing so as a team grounded in empathy, curiosity, and impact.

About the Role

We're seeking a Senior Implementations Manager to own the end-to-end deployment of our leave experience software platform for enterprise customers. This is a critical role at the intersection of customer success, product, and engineering—you'll be the quarterback ensuring complex implementations are delivered successfully for some of the world's most innovative and admired employers.

You'll be the primary point of contact for large enterprise customers during implementation, managing multiple stakeholders across employee benefits, HR, IT, and legal teams. Given our early stage, you'll work closely with engineering on assigned implementations, translating customer requirements into technical specifications while maintaining project momentum.

As we build toward a truly scalable platform, you'll be instrumental in identifying where AI and automation can replace manual work—we're looking for someone who sees AI as a tool to 10x their impact, not a threat.

Our Implementation Managers are the face of Veer in many ways. They set the tone for the customer relationship and overall success of the product and must provide confident leadership throughout the process.

What you'll do

Project management/leadership

• Serve as day-to-day contact and project manager for enterprise implementations, coordinating across multiple customer stakeholders and internal teams.
• Develop and manage detailed project plans in collaboration with customers and engineering, ensuring on-time delivery.
• Lead implementation kickoff meetings, serving as a change management guide to establish clear goals, set expectations on scope, timeline, responsibilities, and effectively frame the value proposition to drive user adoption.
• Manage multiple active implementations and projects spanning a variety of use-cases, complexity, and customer team size
• Keep key customer stakeholders informed of major milestones, risks, and decisions. Proactively communicate delays or challenges, managing expectations, and aligning on mitigation plans.
• Act as a strategic consultant, guiding customers to the best solutions within the defined project scope to ensure their core business needs are met without compromising delivery milestones.
• Navigate complex organizational structures at large employers, building relationships with leave of absence and disability program managers, IT teams, legal counsel, and executive sponsors.

Leave program expertise

• Demonstrate deep understanding of leave of absence and disability programs—including FMLA, state leave laws (CA, NY, WA, etc.), STD/LTD, and employer-specific policies.
• Gather and document customer requirements, translating customer-specific leave policies and business rules into clear specifications for design and engineering teams.
• Advise customers on best practices for leave experience design and product set-up and configuration.
• Stay up to date on federal, state, and local leave law changes and industry trends, proactively advising customers and internal product teams on potential impacts and necessary product adaptations.

Product configuration & design

• Partner with design team to create mockups and prototypes that reflect the customer's desired employee and administrator experience.
• Lead customer review sessions to refine the product experience and gather feedback that drives product improvements and customer success.
• Balance customer customization requests with product scalability considerations.

Technical coordination

• Work with engineering on product integrations with HRIS systems, benefits administration systems, and third-party administrators.
• Work with product management on customer requests for new features.
• Collaborate with product and engineering teams to identify implementation steps that can be automated or enhanced with AI, building toward a more scalable platform.
• Develop customer UAT test cases and facilitate UAT prior to launch.
• Troubleshoot implementation issues and serve as liaison between customers and technical teams.

Customer enablement

• Design and execute a structured customer communications and enablement playbook to ensure the successful transition from the customer's current state to the post launch future state.
• Create and deliver tailored enablement content.
• Support internal champions at the customer organization to stimulate adoption.
• Host live training sessions or webinars for customer teams and users.
• Formalize the handoff to Customer Success by partnering to create a comprehensive "Success Plan" that outlines the customer's business goals, key stakeholders, unique configurations, and potential areas for future growth.

In your first year, you'll:

• Successfully lead 3-5 enterprise implementations from kickoff to launch
• Identify and implement AI-driven automation opportunities that reduce implementation time by 20%+ (e.g., automated requirement gathering, documentation generation, testing scripts, customer communication)
• Build repeatable processes and documentation that reduce engineering dependency over time
• Become a trusted advisor to customer stakeholders on leave program strategy
• Identify product gaps and advocate for improvements based on customer feedback
• Help us scale the implementation function by mentoring future team members

What we are looking for (required)

• 5+ years of experience in enterprise software implementation, project management, or a customer-facing advisory/consulting role in a fast-paced B2B SaaS company
• Enthusiastic about leveraging AI tools to automate repetitive work, scale implementations, and enhance the customer experience. You're constantly asking "how can we do this faster/better with AI?" rather than defaulting to manual processes.
• Strong understanding of employee leave and disability policies and programs (STD/LTD, FMLA, state disability, parental and family leave, etc.) and the HR/benefits landscape
• Proven ability to manage and strategically consult on complex, multi-stakeholder enterprise projects with competing priorities
• Excellent communication skills—you can translate between technical and non-technical audiences, effectively advising and influencing senior business stakeholders
• Comfortable working in ambiguous, fast-moving environments where you'll need to build processes from scratch
• Technical aptitude and ability to work closely with engineering teams on integrations and product configuration

Bonus skills

• Direct experience with leave administration, benefits program management, or HRIS implementations
• Familiarity with third-party administrators like Sedgwick, Lincoln, or MetLife
• Experience at an early-stage software company during rapid scaling
• Background in HR technology, specifically absence management, case management, or workflow automation platforms

Why join Veer?

• Meaningful Impact: Transform how millions of employees experience one of the most critical moments in their working lives
• Customer Quality: Work with blue-chip enterprise customers who are committed to improving their leave programs
• Early Team Member: Join at an inflection point—help build the implementation playbook and team as we scale
• Cross-Functional Exposure: Work directly with founders, product, engineering, and design on every implementation
• Ownership: This isn't a handoff role—you'll own implementations from contract signing through go-live and beyond

This is a full-time salaried, exempt position. Compensation ranges from $110,000-$195,000 and is based on your experience and legal state of residence.

Job Summary:

Our client is seeking a Senior Project Manager - AI Implementation (ServiceNow / Now Assist) to join their team! This position is located in Minneapolis, Minnesota or Denver, Colorado.

Duties:

• Lead end-to-end implementation of AI solutions within the ServiceNow platform, including Now Assist
• Manage project scope, timeline, budget, risks, and deliverables across multiple stakeholders
• Develop detailed project plans and ensure successful execution from initiation through go-live and stabilization
• Partner with business leaders, technical teams, and vendors to align AI capabilities with business objectives
• Facilitate stakeholder meetings, status reporting, and executive communications
• Identify risks and proactively implement mitigation strategies
• Ensure adherence to PMO standards, governance, and best practices
• Support roadmap planning and contribute to long-term AI program strategy

Desired Skills/Experience:

• 7+ years of project management experience, including large-scale technology implementations
• Proven experience leading ServiceNow implementations
• Experience delivering AI-enabled solutions or enterprise AI initiatives
• Strong understanding of core project management methodologies such as: Agile, Waterfall and Hybrid
• Excellent communication, stakeholder management, and executive presentation skills
• Demonstrated ability to manage complex, cross-functional programs
• Experience implementing Now Assist or other AI capabilities within ServiceNow
• PMP or other relevant project management certification
• Experience working in enterprise environments with governance structures
• Prior experience mentoring junior PMs or leading multi-project programs

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is between $56.00 and $80.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
• Better together:We check our egos at the door. We work together, so we win together.

TheClientImplementation Manager will serve as the primary point of contact for clients and will coordinate all activities throughout the client's onboarding experience. Following a post-sales handoff, the ImplementationManagerwill own the implementation process throughthe go-livephase and handoff to theDeliveryTeams. ImplementationManager'sservean important rolefor setting clients up for success by partnering with key stakeholders tofacilitatefull alignment on project expectations including product needs, timelines, and implementation strategy. The high-level goal of the role is to instill client confidence and trust from day one through clear communication of product needs and timelines, and by keeping all parties (internal and external) accountable to deadlines to ensure a successful implementation.

Implementationsare highlycustomand involve large data sets, which require theClientImplementationManagerto act as a liaison between the various teams, both internalas well asexternal. The right candidate for this role will embody entrepreneurial thinking, take an analytical and strategic approach to eachclientengagement and the role itself, and will be a master of using good judgment and thinking on their feet.TheImplementationManagershould feel confident and comfortable explaining and conceptualizing how our various solutions work with a variety of unique client business needs. The role also requires an expert level of understanding in how hospitals and health systems function, the roles, and motivations of different parties within such clients and will learn how to navigate these complex organizations to ensure maximum alignment and client satisfaction.

Duties and Responsibilities

• Provides day to day oversight of the clientimplementation including understanding the clients' goals and use cases,recommend, andguideproduct configuration,helpset expectations, andestablishpriorities.

• Forms strong relationships with clients by serving as the primary point of contact for implementation,understandingand communicating client feedback internally.

• Partners with Delivery Team to ensure completion of product configuration,manage timeline for deliverablesand to setup clients for success.

• Collaborate between multiple departments and teams to reconcile competing priorities to maximize overall client satisfaction and project success.

• Brings in appropriatePGForstaexperts and creates seamlesshandoffto other departmentsand post implementation support.

• Identifyand escalate challenges and risks associated with implementation and client satisfaction to supervisor and other senior team members before problems become critical.

• Provides product overview and connectsclientwith training and education opportunities.

Qualifications

• Minimum 5years'of relevant experience in a client-facing project management, consulting, or operations role; ideally in a healthcare related field.

• Excellent interpersonal,communications, listening, and presentation skills.

• Solid working knowledge of improvementmethodology, best practices, and data analytics

• Proventrack recordof successfully delivering complex projects andattaininghigh client satisfaction.

• Ability to work in a fast-paced environment while prioritizing competing client needs.

• Obsession with customer experience including follow-up and problem resolution.

Education

Bachelor's degree and5years minimum ofprior relevant experiencein a client-facing project management, consulting, or operations role; ideally in a healthcare related field.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $85,000to $105,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

How this Role Makes an Impact

The Imagine team is growing our client base, and we are inviting a passionate Implementation Project Manager to come join our team! The Implementation Project Manager is assigned clients who are ready to convert from their old system to our medical billing software, and they provide guidance through the process from inception to go-live. Our Implementation Project Manager ensures our clients can transition to a faster, automated medical billing system with care, support, and ease!

If you are looking for a place that offers a challenging and fast-paced environment with the opportunity to grow and develop, look no further! We are always looking for quality people to join our growing team. Must-haves include the ability to adapt to an ever-changing environment, work quickly and efficiently, continuously challenge the status quo, and be an innovative and solutions-based thinker.

Essential Duties

• Ensure existing client implementation engagements occur on time and accurately each time through proper project management
• Responsible for scope/change management, and estimating impacts of scope change
• Manage client expectations and provide exceptional service throughout implementation process
• Create documents/deliverables necessary for providing exceptional services and ensuring communication of project plan to clients
• Develop and implement an efficient onboarding process for assigned products, to include product set up, system configuration, client training and support until the client is deemed ready for support.
• Work with and serve as liaison between merchant vendors and clients to obtain and relay necessary information for proper set up (i.e. MID’s, passwords, etc.)
• Other items as assigned

Education and/or Experience Needed

• BS/BA in Healthcare or Computer/IT related degree
• Minimum of 5 years of medical software experience.

Qualifications You Must Have

• Excellent verbal and written communication skills
• Excellent presentation and leadership skills
• Solid understanding of healthcare/billing processing operations
• Ability to work independently to meet deadlines and manage multiple projects
• Strong interpersonal and organization skills
• Excellent problem-solving skills
• Flexibility to work with internal groups and external users.
• Basic-to-Intermediate level knowledge of SQL, database environments
• Strong knowledge in Imagine Software suite of products
• Proven client relations ability
• Must be a self-starter

Employment Type

• Full-Time, Exempt

Reporting Structure

• Implementation Solutions Manager

Work Environment

Working conditions are normal for an office environment. Travel is required up to 25% of the time.

At ImagineSoftware, we have a role to play in contributing to an inclusive world. We work every day to lead with our values and beliefs that enable you to develop your potential and bring your full self to the workplace. Our culture of diversity and inclusion enables more creative thinking and better ideas for addressing a more diverse market. We hire driven people from all backgrounds because it makes us a great company, and because it’s the right thing to do. If you share these values, you will find a home at ImagineSoftware.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

TheProject Operations Field Implementation Manager, Canada is responsible for onsite guidance and oversight of multiple specific projects. Oversight of 10- 15+ Diversified Technicians subcontractors at any given time, is responsible for enforcing standards and processes that increase the quality, velocity, and efficiency for the team. This position is the onsite point for customer escalation and the face of Diversified during the implementation phase on key projects. This individual will work with PMO team and Engineering, ensuring Project Operations is aligned with the needs of our clients and the business unit needs.

Location: Greater Toronto Area

What You'll Do:

Primary Duties and Responsibilities:

• 
  
  
• Act as Site Superintendent on high profile projects, acting as a single point of contact for onsite teams (Field Engineers, Technicians, Subcontractors, etc.); passing and filtering information to the Project Manager.
  
  
• Assist in addressing performance of onsite resources and associates.
  
  
• Training - Termination, mechanical, client interface and other aspects of Diversified installation standards.
  
  
• First point of escalation for Field Issues with the client.
  
  
• Empowered to defuse and resolve onsite client issues.
  
  
• Verification and enforcement for onsite performance and productivity standards, providing feedback for reviews and training plans.
  
  
• Provide onsite support for integration issues.
  
  
• Assist in development and deployment for Installation processes and standards.
  
  
• Recommends training for future growth and development of team to ensure best in class.
  
  
• Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime, weekends and may require overtime for extended periods to meet deadlines.
  
  
• Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Project Manager.
  
  
• Assist in developing growth plans for both process and operations staff to help ensure long term success.
  
  
• Helps develop and ensures compliance in Quality Assurance program.
  
  
• Field implementation and tracking of departmental goals and objectives.
  
  
• Responsible for site activities related to Safety, Quality Control and QA.
  
  
• Coordinates activities for service to ensure all systems requiring support are successfully included.
  
  
• Final verification of preparedness for site activities.
  
  
• Support fleet and/or delivery of tools and materials for field.
  
  
• Maintain and track tooling/ test gear.
  
  
• Site Surveys for projects and sales support.
  
  
• Verification for commissioning readiness.
  
  
• Review daily field reports for content and format.
  
  

Complexity:

• 
  
  
• Verification and Implementation of standards in how Diversified deploys.
  
  
• Immediate point of escalation for job sites.
  
  

Decision Making Authority:

• 
  
  
• Feedback on Hires/Fires/Reviews.
  
  
• Removal of personnel from jobsites.
  
  
• Standard training and enforcement for Contractors.
  
  
• Timesheet/PTO/Expense Verification.
  
  

Physical Working Environment:

• 
  
  
• Ability to visit multiple jobsites in assigned geography.
  
  
• Must be able to lift 50 lbs.
  
  

Travel:

Frequent travel by car and occasional airplane trips are required. Employee must possess a valid Ontario driver's license. Employees will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% of the time. Occasional travel by airplane for out-of-town projects may be required

What You'll Bring:

Required Skills/Qualifications

• 
  
  
• 3+ years' experience as a senior or lead technician, or experience as a site superintendent with another company.
  
  
• Familiarity with a wide range of audio, video and networking equipment.
  
  
• High level of experience in construction environments
  
  
• Knowledgeable of low voltage electrical concepts.
  
  
• Possess advanced AV installation skills.
  
  
• Good verbal communication skills and good customer service skills.
  
  
• Ability to diagnose, troubleshoot and resolve technical problems.
  
  
• Preferred candidates hold CTS or CTSI certifications.
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Medical and dental plan options to suit your family's needs
  
  
• Basic Life, AD&D, Short-Term and Long-Term Disability Insurance
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• Paid Time Off and Paid Holidays
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career site or email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Location: El Segundo, Hybrid (in office Monday, Tuesday, Thursday) 

Pay: Competitive 100k - 200k Depending of Experience   

About Us:

At Ocra Brands, we're all about blending cutting-edge technology with business innovation. We're looking for passionate, sharp minds ready to dive deep and accelerate our digital transformation with AI, tech, tracking solutions, and software development

About the Role:

You will be our AI implementation champion—integrating AI tools and helping teams adopt them. You'll also ensure our tracking is top-notch across platforms like Google and Facebook Ads, and you’ll dive into Shopify and tools like Northbeam.

Key Responsibilities:

• Implement AI solutions across departments, helping colleagues use AI (e.g., claude code, automation) to enhance their work—whether they’re in CRO, SEO, or creative strategy.
• Work on high-level software development tasks and ensure our tech stack is robust and future-proof.
• Oversee tracking and analytics, ensuring seamless integration with tools like Google Ads, Facebook Ads, and Northbeam.
• Work closely with Shopify and ensure e-commerce tracking is accurate and optimized.
• Collaborate with cross-functional teams, supporting them in leveraging AI to improve their day-to-day tasks—from writing scripts to boosting creative efforts.

What We’re Looking For:

• Computer Science degree or equivalent from the top universities like or a clear demonstration of extra ordinary abilities in real work AI application and software development. We are looking for someone that not only have the ability to execute but also to understand drive the bigger picture strategy to AI/ Software integration across the whole company
• A great understanding of Software development and AI and how it related to business
• A proactive, problem-solving mindset. You ask “why” and never shy away from a challenge.
• Extreme sense of urgency—you move fast, innovate faster.
• Team player with a positive attitude, eager to grow and contribute to our culture.

Know more about us:

:

:// /

The Department of Population Health Sciences at the University of Central Florida (UCF) College of Medicine invites applications for aTwo-Years Postdoctoral Research Scholar in Implementation Science.

This position offers a unique opportunity to advance the science and practice of implementing evidence-based interventions and accelerating the uptake of implementation research findings in real-world settings. We take a broad view ofimplementation science, emphasizing its integration across disease areas and conditions, including, but not limited to,HIV prevention and care, mental health, substance use, cancer, diabetes, and other chronic diseases.

The Postdoctoral Fellow will join ahighly collaborative, multidisciplinary teamwithin theImplementation Science Research Lab, housed in the Department of Population Health Sciences. The fellow will have the opportunity to engage in national and international partnerships and contribute to multiple ongoing federally and foundation-funded studies.

Key Responsibilities

The Postdoctoral Research Fellow will play an active role in advancing the mission of the Implementation Science Research Lab and the Department of Population Health Sciences. Responsibilities will be bothindependent and collaborative, with an emphasis on career development, scholarly productivity, and the application of implementation science methods to real-world public health challenges. Specific responsibilities include:

• 
  
• 
  Conduct and lead implementation science studiesfocused on understanding and addressing barriers to the adoption, implementation, and sustainment of evidence-based interventions across different populations and health conditions (e.g., HIV, mental health, substance use, cancer, diabetes).
  
• 
  Contribute to ongoing federally and foundation-funded research projectsled by the Implementation Science Research Lab, including mixed-methods studies, intervention trials, and community-based participatory research (CBPR) initiatives.
  
• 
  Develop and implement their own research agenda, including conceptualizing, designing, and leading pilot or secondary data studies in alignment with their long-term career goals.
  
• 
  Prepare and submit extramural grant applications, such as NIH K-series career development awards, R21 exploratory studies, and foundation-funded proposals, with mentorship from senior faculty.
  
• 
  Lead and collaborate on manuscript developmentand dissemination of research findings in peer-reviewed journals and professional conferences.
  
• 
  Conduct systematic and scoping reviewsto synthesize implementation science evidence, frameworks, and best practices across health and social care contexts.
  
• 
  Participate in data coordination, integration, and harmonizationefforts across multisite studies, ensuring methodological rigor and consistency in data management and analysis.
  
• 
  Contribute to tool and resource development, including the adaptation and dissemination of implementation frameworks, assessment tools, and training curricula for diverse audiences (e.g., researchers, clinicians, policymakers, and community partners).
  
• 
  Mentor and train researchers, students, and practitionersin implementation science methods, research design, and analytical techniques.
  
• 
  Engage in professional development activities, including workshops, seminars, and collaborations across departments, to strengthen expertise in implementation research, leadership, and academic career advancement.
  
• 
  Collaborate with interdisciplinary and community partners, including public health departments, healthcare systems, and community-based organizations, to co-design and evaluate implementation strategies and promote equity-focused, sustainable change.
  
• 
  Contribute to lab management and operations, including coordination of meetings, dissemination efforts, and annual progress reports.
  

Minimum Qualifications:

• 
  
• Doctoral degree (PhD, ScD, DrPH, JD, or equivalent)in public health, psychology, implementation science, health services research, behavioral or social sciences, or a related discipline.
  
• Completion of the doctoral degreeprior to the start dateof the appointment.
  
• Demonstrated interest and a clearcareer development planin implementation science.
  
• Strong writing, analytic, and communication skills; experience working on interdisciplinary or community-engaged projects is desirable.
  

Special Instructions to the Applicants:

Applicants should submit the following materials as a single PDF:

• 
  

• Cover Letter (2-3 pages)describing the applicant's background, research interests, prior training, and career development goals related to implementation science.

  
  

• Curriculum Vitae (CV)orNIH-format biosketch.

  
  

Applications will be reviewed on a rolling basis until the position is filled.

For inquiries about the position, contact Prof. Omar Martinez at .

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Are Benefits Important to You?

State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state's benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First. OPS positions are not entitled to paid time off.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Additional Requirements related to Research Positions:

Pursuant to Florida State Statute 1010.35, prior to offering employment to certain individuals in research-related positions, UCF is required to conduct additional screening. Applicants subject to additional screening include any citizen of a foreign country who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of education, employment, or training in China, Cuba, Iran, Russia, North Korea, Syria, or Venezuela.

The additional screening requirements only apply to research-related positions, including, but not limited to faculty, graduate positions, individuals compensated by research grants or contract funds, post-doctoral positions, undergraduate positions, visiting assistant professors, and visiting research associates.

Department

Work Schedule

Type of Appointment

Expected Salary

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

Overview

Whistler Partners is partnering with to hire its first senior legal leader — a Head of Legal with the opportunity to step into a General Counsel title for the right candidate.

Owner provides a suite of tools designed to help local restaurant owners increase sales and strengthen their online presence. From mobile ordering and customer rewards to digital growth infrastructure, the platform empowers independent restaurants to compete and win. As the business expands product surfaces, navigates regulatory complexity, and enters increasingly strategic partnerships, legal leadership is now mission-critical.

This is a foundational hire at a high-growth, mission-driven SaaS company.

Why this role?

This is not an incremental legal hire. It's a build-from-zero seat.

You will own the full legal stack — corporate, compliance, employment, IP, litigation, regulatory, and commercial — and serve as a strategic partner to the executive team. You won't inherit a pre-built function. You'll architect it.

Success in this role means:

• Building scalable systems from ambiguity
• Knowing when to leverage outside counsel — and when to move internally
• Acting as DRI on the company's most sensitive initiatives
• Helping leadership move faster while strengthening risk discipline

The title is flexible and may include General Counsel for the right candidate.

This is ideal for a builder who wants true ownership, executive visibility, and the opportunity to shape Legal at a scaling technology company from day one.

Key Responsibilities

• Partner closely with Engineering, Product & Design, GTM, People, Finance, Ops, and the Executive team
• Act as strategic advisor to the CEO on negotiations, disputes, and sensitive matters
• Build and scale Owner's Legal function as its first full-time legal hire
• Serve as DRI on litigation strategy, regulatory posture, and complex commercial agreements
• Partner with Product and Engineering to ensure new products and pricing models are built with compliance and risk minimization in mind
• Design scalable systems across contracting, compliance, governance, privacy, employment, and IP
• Manage outside counsel across corporate, regulatory, employment, and litigation matters
• Support fundraising, board matters, corporate governance, and investor communications
• Proactively identify legal risk areas and implement preventive frameworks

About You

• 8–10+ years of legal experience across law firm and in-house environments
• Broad, "full-stack" experience across commercial, corporate, compliance, IP, employment, and litigation oversight
• Builder mentality — energized by creating structure from scratch
• Strong executive presence and business judgment
• Comfortable operating in fast-moving, ambiguous environments
• Able to partner closely with product and engineering teams
• Motivated to scale and eventually build a Legal team

Compensation

$250,000 – $325,000

Owner is open to increased compensation at the General Counsel level and may stretch beyond the posted range for the right candidate.

Perks

Comprehensive health coverage, Bay Area-based remote flexibility, unlimited PTO, and additional growth-stage benefits.

Interested?

This search is being led by Wolf at Whistler Partners. Please contact them for a confidential conversation.

About Whistler Partners

Matchmakers, Not Headhunters

Whistler Partners is a boutique matchmaking firm focused on counseling the best and the brightest attorneys over the course of their careers. We believe that the right move comes from working closely with talent to curate their long-term career paths. When it comes to career advice, what matters is not the size of the agency but the strength of your individual recruiter.

We readily admit that we are elite and only work with the best – after all, a little elitism is okay when it comes to your career. Employers love us because we are picky about whom we represent, and attorneys love us because we get them their dream jobs.

Contract Opportunity: Yardi Maintenance IQ Implementation & Optimization Specialist (4–6 Months)

Overview

We are seeking an experienced consultant to lead the planning, configuration, implementation, training, and optimization of Yardi Maintenance IQ as a supplement to our existing Yardi Voyager platform. The objective is to design and deploy a fully functional, scalable maintenance management framework across our portfolio that drives consistency, preventive maintenance compliance, work order efficiency, and data-driven asset care.

Primary Objectives

• Build and deploy a standardized Maintenance IQ structure across our portfolio

• Configure asset-level preventive maintenance programs (HVAC, mechanical, electrical, plumbing, etc.) by property and unit

• Establish daily, weekly, monthly, quarterly, and annual routines and checklists

• Implement move-in / move-out inspection workflows and recurring service programs

• Ensure clean integration and data alignment with Yardi Voyager

• Train our internal team to operate, maintain, and optimize the system independently

Scope of Work

1. Discovery & Planning

• Review current Yardi Voyager setup, property types, and maintenance workflows

• Audit existing asset data, service practices, and maintenance vendors

• Define portfolio standards for assets, inspections, routines, and service intervals

• Create an implementation roadmap and data structure plan

2. System Configuration

• Build asset hierarchies by property, building, and unit

• Configure equipment-level tracking (HVAC units, water heaters, electrical panels, plumbing systems, etc.)

• Develop preventive maintenance schedules and recurring work order templates

• Create inspection templates and move-in/move-out workflows

• Align naming conventions, coding structures, and reporting fields

3. Process Design & Optimization

• Establish standardized operating procedures for maintenance teams

• Define work order lifecycle processes, prioritization, and routing

• Implement quality control, documentation, and compliance protocols

• Develop reporting dashboards and KPI tracking (completion rates, , response times, cost tracking, etc.)

4. Training & Change Management

• Deliver hands-on training sessions for maintenance, property management and admin staff

• Provide training guides, SOP manuals, and reference materials

• Conduct shadowing and live system support during rollout

• Ensure internal team can independently manage and evolve the system

5. Testing, Rollout & Stabilization

• Pilot implementation at select properties

• Refine workflows based on field feedback

• Roll out portfolio-wide with support

• Provide post-implementation troubleshooting and optimization

Key Deliverables

• Fully configured Yardi Maintenance IQ environment aligned with portfolio structure

• Complete asset register and preventive maintenance schedule library

• Standardized inspection and checklist templates

• Move-in/move-out maintenance workflow system

• Written SOPs and training materials

• Staff training completion and transition plan

• Final optimization report with recommendations for ongoing improvement

Required Qualifications

• Direct, hands-on experience implementing Yardi Maintenance IQ (multiple properties/portfolios preferred)

• Strong working knowledge of Yardi Voyager and its integration points

• Demonstrated experience building preventive maintenance programs and asset tracking system

• Background in multifamily, commercial, or mixed-use property operations

• Proven ability to train operations teams and implement system-driven processes

• Strong organizational, documentation, and project management skills

Preferred Qualifications

• Experience with portfolios of similar scale and asset types

• Maintenance or facilities management background

• Familiarity with KPI reporting and operational performance tracking

• Experience standardizing processes across multiple properties or regions

Engagement Structure

• Flexible consulting structure (hourly or project-based with milestone payments)

• Regular weekly working sessions with leadership and operations teams

• On-site visits as needed (if local) or remote implementation with periodic in person support

Success Metrics

• Preventive maintenance compliance rate

• Reduction in reactive maintenance volume

• Improved work order completion times

• Staff proficiency in system use

• Data accuracy and reporting reliability

About the Job

Ecorobotix Inc. creates innovative robotic solutions that reduce the ecological impact of modern agriculture. Our AI-driven, ultra-high precision spraying technology enables growers to significantly reduce inputs while improving efficiency. The technology is deployed on our tractor-towed ARA platform. By joining our dynamic and fast-scaling team, you will contribute to sustainable agriculture and long-term customer success through the successful adoption of next-generation precision farming technologies.

General objective of the role

The Implementation Manager is responsible for ensuring successful onboarding, implementation, and early adoption of Ecorobotix products with growers. This role is customer-success focused and owns the critical post-sale phase where value realization, confidence, and long-term adoption are established.

The Implementation Manager works directly with growers, dealers, and internal teams to coordinate machine delivery, setup, training, and early operational use. This role ensures customers achieve expected outcomes, risks are identified early, and solutions are proactively implemented—setting the foundation for renewals, expansion, and strong customer advocacy.

Key Responsibilities

• Own the customer onboarding and implementation process following a sale, from delivery through successful initial operation.
• Serve as the primary point of contact for growers during the early adoption phase.
• Serve as an ARA product specialist.
• Coordinate installation, configuration, and field readiness in partnership with dealers, pre-sales, and after-sales teams.
• Ensure growers and operators receive effective onboarding and training aligned to their operational goals.
• Proactively monitor early usage to identify adoption risks, performance gaps, or operational challenges.
• Provide hands-on support and guidance during the initial operating period to drive successful outcomes.
• Translate customer needs and feedback into actionable insights for product, pre-sales, and after-sales teams.
• Align internal teams on implementation timelines, responsibilities, and customer expectations.
• Support dealer enablement to ensure a smooth transition to long-term after-sales support.
• Contribute to customer success playbooks, onboarding materials, and best-practice documentation.
• Track implementation milestones and customer success indicators.
• Identify recurring adoption challenges and recommend improvements to processes, training, or product workflows.
• Understanding the use of chemicals in different crops, for time of day/weather, etc.
• Must be able to operate a tractor.

Qualifications

• Bachelor’s degree in Agronomy Agricultural Systems, Automation, or related field; or equivalent experience.
• Agricultural CCA or PCA is required.
• 5+ years of experience in agriculture, ag-tech, or precision agriculture is required
• Professional working proficiency in Spanish is required
• Hands-on experience working directly with growers, operators, or dealer service teams.
• Strong understanding of agricultural operations and field workflows.
• Demonstrated experience supporting customer adoption and success.
• Experience coordinating across sales, technical, and service teams.
• Willingness and ability to travel extensively during peak implementation periods.

Experience / Skills

• Customer-success mindset with a strong focus on outcomes and value realization.
• Excellent interpersonal and communication skills; comfortable building trust with customers.
• Highly organized with strong ownership and follow-through.
• Ability to manage ambiguity and operate effectively in fast-scaling environments.
• Technical curiosity and comfort working with hardware, software, and field operations.
• Solution-oriented, calm, and proactive when addressing customer challenges.
• Ability to translate technical concepts into practical, operator-friendly guidance.
• Passion for sustainable agriculture and innovative technologies.

A multi-national organization with significant operations here in Miami is looking for a Payroll and Benefits Manager. This role is open due to growth and corporate expansion.

Responsibilities will include:

· Manage a small team that processes accurate and timely multi-state payrolls for 2000+ employees, in compliance with company and regulatory policies

· Recommend the development of new policies and procedures utilizing knowledge of federal, state and local government regulations and reporting requirements

· Resolve payroll issues and implement new procedures to mitigate future concerns

· Review wages computed by using audit reports and correct errors prior to processing payroll to ensure accuracy

· Collaborate with various internal departments

· Create and maintain all payroll account codes

· Work with HR on a regular basis to assure complete coordination of pay, benefits, deductions and recoup of missed deductions

· Manage open enrollment and benefits administration

· Maintain knowledge of current regulatory and report requirements

· Prepare accurate reports on payroll data as needed

· Prepare and maintain severance schedules, when applicable

· Assist with special projects as needed

Requirements

· Bachelors degree or equivalent experience

· Experience with a large payroll software

· Six plus (6+) years of experience in multi-state payroll

· Proficient in Microsoft Office with a high level of proficiency in Excel

· Exceptional verbal and written communication and customer care skills

· Comprehensive knowledge of Payroll best practices and related laws and regulations

· Certified Payroll Manager and / or Certified Payroll Professional preferred

• Lead and manage a team of Policy Issuance Specialists focused on stop loss insurance
• Oversee accurate and timely issuance of insurance policies
• Ensure producer licensing and appointment verification across jurisdictions
• Act as a key compliance partner, maintaining adherence to regulatory requirements
• Collaborate with Sales, Claims, Finance, and Client teams to support new group implementations
• Participate in product development initiatives and business analysis projects
• Identify process improvements to enhance efficiency, accuracy, and scalability

• Experience in stop loss insurance, policy issuance, or related insurance operations
• Prior people management or team leadership experience
• Strong understanding of compliance, licensing, and regulatory requirements
• Highly organized with excellent attention to detail
• Collaborative communicator comfortable working across departments
• Ability to balance operational execution with strategic initiatives

• Leadership opportunity within a stable, growing organization
• Exposure to product development and cross-functional strategy
• Competitive compensation and benefits
• Meaningful impact on operational excellence and client experience

Description

• 
  Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
• 
  Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.
• 
  Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience
• 
  Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.
• 
  Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.
• 
  Champion innovation and the adoption of emerging technologies across implementation practices
• 
  Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.
• 
  Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.
• 
  Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
• 
  Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
• 
  Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
• 
  Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.
• 
  Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
• 
  Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
• 
  Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
• 
  Effectively communicate project status and deliverables with internal and external teams to ensure project success.
• 
  Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
• 
  Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
• 
  Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.

• 
  A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support
• 
  A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
• 
  Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
• 
  A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.
• 
  Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
• 
  Proven ability to lead cross-functional teams and influence without direct authority
• 
  Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.
• 
  A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
• 
  Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
• 
  Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
• 
  A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.
• 
  A deep understanding of and passion for media, news, and current affairs.
• 
  Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
• 
  Excellent written and verbal communication skills in English. Spanish or another language is a plus.
• 
  The ability to legally work in the country of hire is required for this position.

• 
  Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
• 
  Excellent medical, dental, and vision options
• 
  401(k) matching, life insurance, commuter benefits, and parental leave plans
• 
  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• 
  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

• 
  Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.

Job Title: Implementation Development Engineer

Location: Concord, CA - Hybrid

Duration: Full-time employment (FTE)

Responsibilities:

• Participate across the full software development lifecycle, including requirements analysis, design, development, testing, deployment, and ongoing support.
• Design, implement, and support application integrations that transform data between X12 EDI, XML, JSON, and proprietary formats.
• Collaborate with client-facing teams and quality assurance to ensure accurate implementation of requirements, adherence to standards, and high code quality.
• Apply DevOps best practices to manage and maintain implementation and testing environments.
• Contribute to test automation initiatives and continuous integration/continuous delivery (CI/CD) pipeline improvements.
• Diagnose, troubleshoot, and resolve complex issues in production and implementation environments.
• Ensure solutions comply with healthcare data privacy and security requirements, including handling of sensitive data (HIPAA/PHI/PII).

Required Skills:

• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
• 3+ years of professional software development experience.
• Strong programming skills in Java, JavaScript, or comparable languages.
• Hands-on experience with RESTful APIs and data formats such as JSON and XML, along with front-end fundamentals (HTML, CSS, JavaScript, AJAX).
• Experience working with both SQL and NoSQL databases, including writing and optimizing queries.
• Familiarity with containerization technologies (Docker, Kubernetes), build tools (Maven, Gradle), and cloud platforms (AWS, Azure, or GCP).
• Working knowledge of Linux and/or Windows environments, version control systems (Git), and Agile development methodologies.

Preferred Qualifications:

• Strong communication skills and a structured approach to problem-solving.
• Experience or exposure to healthcare transaction processing, EDI standards (including X12), or clearinghouse operations.
• Familiarity with common collaboration and project management tools (e.g., issue tracking, documentation, and productivity platforms).
• Understanding of DevOps principles and Shift Left practices such as test-driven development (TDD).
• Experience with CI/CD tools such as Jenkins.
• A customer-focused mindset with a passion for building reliable, high-quality software solutions.

CornerStone Technology Talent Services

Job Title: Implementation Manager – Enterprise ERP Transformation

Location: Bedford, Texas (100% Onsite)

Employment Type: Contract

Overview

CornerStone Technology Talent Services is seeking an experienced Implementation Manager to lead a large-scale, enterprise ERP modernization initiative within a highly regulated healthcare environment.

This is a business-facing leadership role focused on stakeholder engagement, change management, executive communication, and enterprise coordination. This is not a technical project management role.

The organization is replacing a legacy ERP platform that has not undergone a core upgrade in over a decade. This transformation will modernize enterprise operations and requires strong leadership, structure, and white-glove stakeholder management.

Key Responsibilities

• Serve as the internal face of the ERP transformation
• Lead enterprise-wide stakeholder engagement (approximately 75 business stakeholders)
• Drive organizational change management and user adoption
• Translate vendor updates into clear, business-friendly communication
• Coordinate efforts across business teams, internal IT, and the external vendor
• Manage executive reporting, governance, and steering committee communications
• Ensure strong documentation, validation rigor, and structured change control
• Maintain audit readiness within a regulated healthcare environment
• Partner with a small internal IT team and external vendor PM

Required Qualifications

• Healthcare industry experience
• Enterprise ERP implementation experience (business-side leadership)
• Strong change management background
• Experience in regulated healthcare environments
• Proven executive communication and governance experience
• High emotional intelligence and strong interpersonal skills
• Comfortable working 100% onsite and building relationships face-to-face

Preferred Qualifications

• PMP certification
• Experience working in highly regulated environments with structured documentation and audit requirements
• Familiarity with tools such as Smartsheet or Asana
• Experience managing large stakeholder groups in enterprise transformations

Ideal Candidate Profile

• Executive presence with strong communication skills
• White-glove stakeholder engagement approach
• Detail-oriented with disciplined documentation practices
• Strong cross-functional coordination abilities
• Calm, confident leader who can drive adoption and trust

AI Data & Python Tools Engineer

We're seeking an AI Data and Python Tools Engineer to develop and deploy intelligent tools that leverage big data infrastructure and modern AI architecture. This role combines strong software engineering fundamentals with the ability to build production-ready AI applications at speed, including integration with Model Context Protocol (MCP) systems.

Responsibilities:

• Develop and deploy AI-powered full-stack applications using Python, React, and modern machine learning frameworks
• Design and streamline data pipelines, train and validate ML models, and implement robust evaluation methods
• Collaborate with cross-functional teams to solve complex problems and integrate scalable, cloud-based AI solutions
• Rapidly prototype, test, and iterate on AI tools with a strong focus on performance, flexibility, and scalability
• Maintain clear technical documentation, perform code reviews, and support the full software development lifecycle

Software Engineering & AI/ML Data, Tools Development

• 3+ years of Python Development with a background in back end services and data processing
• Exposure to AI/ML algorithms
• Familiarity with ML frameworks (TensorFlow, PyTorch, scikit-learn)
• Understanding of LLMs, vector databases, and retrieval systems
• Experience with Model Context Protocol (MCP) integration and server development

Big Data & Cloud Infrastructure

• Knowledge of building and deploying cloud based applications
• Hands-on experience with cloud data platforms (AWS/GCP/Azure)
• Proficiency with big data technologies (Spark, Kafka, or similar streaming platforms)
• Experience with data warehouses (Snowflake, BigQuery, Redshift) and data lakes
• Knowledge of containerization (Docker/Kubernetes) and infrastructure as code

*Preferred Experience

• Experience building web applications with modern frameworks (React, Vue, or Angular)
• API development and integration experience
• Basic UX/UI design sensibilities for internal tooling
• Experience with real-time data processing and analytics
• Background in building developer tools or internal platforms
• Familiarity with AI/ML operations (MLOps) practices (Experience using airflow)
• Experience building MCP servers and integrating with AI assistants
• Knowledge of structured data exchange protocols and API design for AI systems.

Type: Full Time

Location: Austin, TX or Cupertino, CA (Monday- Friday onsite)

*Relocation assistance can be offered based on individual needs and circumstances*