Boot Barn Coupon Code Reddit Jobs in Usa
3,620 positions found — Page 10
HCLTech is looking for a highly talented, self-motivated and Experienced Firmware Test Engineer to join it in advancing the technological world through innovation and creativity.
Job Title: Firmware Test Engineer
Job ID: 55383
Position Type: Fulltime
Location: Auburn Hills, MI
Core Responsibilities
- Design and develop Basic Software (BSW) and SoC‐level components for automotive ECUs.
- Develop, configure, and optimize Board Support Packages (BSPs) for various automotive SoCs.
- Implement, customize, and optimize low-level drivers for communication interfaces such as UART, SPI, I2C, GPIO, and interrupt controllers.
- Perform embedded OS bring‐up (Linux, FreeRTOS, RTOS), including kernel configuration, device trees, and bootloader customization.
- Conduct SoC-level debugging and issue resolution using tools such as JTAG, GDB, oscilloscopes, and logic analyzers.
- Collaborate with cross-functional automotive teams to ensure robust integration with ADAS, Autonomous Driving, IVI, and safety-critical systems.
- Apply embedded security best practices and support implementation of secure boot, encryption, and authentication mechanisms.
- Work within CI/CD pipelines to automate builds, code analysis, testing, and deployment for embedded software.
- Analyze SoC architectures from vendors like Renesas, TI, Intel, Qualcomm, and tailor BSW design to platform specifications.
Required Qualifications
- Bachelor's degree or higher in Computer Science, Electrical Engineering, or related field (Master's preferred).
- 8+ years of experience in BSW and SoC software design for automotive applications.
- Strong proficiency in C/C++ and embedded programming.
- Proven experience in SoC integration, BSP development, and low-level driver implementation.
- Solid understanding of SoC architectures, peripheral interfaces, and device drivers.
- Experience with embedded operating systems such as Linux, FreeRTOS, RTOS.
- Strong familiarity with tools such as Git, Make/CMake, and debugging tools like JTAG, GDB.
- Excellent communication, analytical thinking, and problem‐solving abilities.
- Experience with autonomous driving platforms or In-Vehicle Infotainment (IVI) architecture is a plus.
- Knowledge of embedded system security (authentication, secure boot, access control).
Pay and Benefits
Pay Range Minimum: $71000 per year
Pay Range Maximum: $108000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
Compensation and Benefits
A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
How You'll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Oversees guest and associate satisfaction, maintains brand standards.
Ensures all applicable Food and Beverage laws/regulations and safe food handling procedures are enforced and compliant.
Develops and implements business plans for Food and Beverage and Activites.
Meets or exceeds departmental financial goals.
Relocation Plan Available Shift:1st and 2nd Shift, must be available to work weekends and holidays.
Requirements: Valid U.S.
Driver's License for a minimum of one year.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the Food and Beverage, culinary, recreation/activates or related professional area.
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, Recreation/Activities or related major; 2 years experience in the Food and Beverage, culinary, recreation/activities or related professional area.
CORE WORK ACTIVITIES Leading Food and Beverage / Activities Team Manages and supervises all day-to-day operations.
Understands associate positions well enough to perform duties in associates' absence.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Oversees all culinary, restaurant, beverage and room delivery and activites/recreation operations.
Creates and nurtures an environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Solicits associate feedback, utilizes an "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns.
Provides excellent customer service to all guests and associates.
Responds quickly and proactively to associates’ concerns.
Provides a learning atmosphere with a focus on continuous improvement.
Provides proactive coaching and counseling to team members.
Encourages and builds mutual trust, respect, and cooperation among team members.
Ensures and maintains the productivity level of associates.
Develops specific goals and plans to prioritize, organize, and accomplish work.
Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
Sets clear expectations with the associates and department leaders and ensures appropriate rewards are given if expectations are exceeded.
Managing Day-to-Day Operations Utilizes use records to control costs and manage inventory.
Applies knowledge of all applicable laws.
Conducts monthly department meetings.
Maintain controls (e.g., perpetual inventory, food/beverage costs, ordering, stock rotation, etc.) Sets goals and delegates tasks to improve departmental performance.
Monitors progress and leads discussion with staff each period.
Projects supply needs for the departments.
Manages departmental inventories and maintains equipment.
Performs other duties as assigned to meet business needs.
Maximizing Revenues Applies and continually broadens knowledge of offerings with emphasis on current trends.
Schedules staff to forecast and service standards, while maximizing profits.
Assists team in developing lasting customer relationships to retain business and increase growth.
Develops new products and offerings and educates associates.
Manages department controllable expenses to achieve or exceed budgeted goals.
Understands the impact of department's operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service Interacts with guests to obtain feedback on quality and service levels.
Responds to and handles guest problems and complaints effectively.
Empowers associates to provide excellent customer service.
Ensures associates understand service expectations and parameters.
Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance.
Reviews comment cards and guest satisfaction results with associates.
Participates in the development and implementation of corrective action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Ensures all leaders and associates understand the brand's service culture.
Sets service expectations for all guests internally and externally.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Conducting Human Resources Activities Participates in interviewing and hiring of team members with the appropriate skills.
Uses all available on the job training tools to train new associates and provide follow-up training as necessary.
Communicates performance expectations in accordance with job descriptions for each position.
Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
Ensures associates understand Company, Resort and Departmental expectations and parameters.
Ensures associates are cross-trained to support successful daily operations.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same.
Schedules associates to business demands and tracks associate time and attendance.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
Observes service behaviors of associates and provides feedback to individuals.
Ensures associate recognition is taking place on all shifts.
Solicits associate feedback, utilizes an “open door” policy, and reviews associate satisfaction results to identify and address associate problems or concerns.
Participates in associate progressive discipline procedures.
Reviews associate satisfaction results.
Additional Responsibilities Complies with all corporate accounting procedures.
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluates results to choose the best solutions and solve problems.
Ensures effective departmental communication and information systems through logs, department meetings and property meetings.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to working within new work structures, processes, requirements or cultures.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Integrity: Maintaining and supporting social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles.
Leading Through Vision and Values: Leading through vision and values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with our core values.
Managing Execution Building and Contributing to Teams
- Participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment of goals; proactively takes action.
Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with our core values to always go above and beyond and do the right thing.
Fostering Inclusion: Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute.
Generating Talent and Organizational Capability Organizational Capability
- Understanding and leveraging associate talent and capabilities to meet work needs; supporting the attraction, selection, and/or retention of associates in order to achieve department and business objectives.
Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Business Acumen
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Technical Acumen
- Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific challenges.
Basic Cookery
- Knowledge of procedures and techniques for mixing, thawing, baking, and cooking, measurement tools, recipe execution (expanding and condensing as necessary), and methods for innovative preparation and presentation.
Cleaning the Kitchen
- The ability to properly and safely clean and maintain kitchen floors, walls, and ceilings, including meal wall guards, overhead fans and hoods, and floor drains.
This includes correctly choosing and applying appropriate chemicals and/or products.
This includes knowing the right equipment to use for each job.
Cooking
- Ability to prepare and present meals utilizing culinary principles, standards, techniques and equipment (e.g., grilling, sautéing, broiling, baking, using decorative food displays, following recipes).
Emergency Procedures
- Knowledge of emergency and first aid procedures or policies for contacting Loss Prevention and reporting incidents and accidents immediately.
Food and Beverage Sanitation
- Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems; use of grease trap; trash compactor(s), Baler operation, dish machines, and other equipment.
Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines.
Food Handling
- Knowledge of basic food handling policies and procedures, as well as the procedures for assisting cooks in serving or preparing food.
Food Storage and Rotation
- Knowledge of procedures and temperatures for storing and rotating food stock in coolers, refrigerators, freezers, dry storage, etc.
to maintain freshness (“First In, First Out”).
This includes preparing, labeling, dating, rotating, and pulling perishable foods and drinks in accordance with storage guidelines; identifying food products that do not meet company or compliance standards; and knowledge of policies and procedures for discarding food items or products.
Kitchen Maintenance
- Knowledge of general maintenance procedures and standards of cleanliness for the food storage and preparation areas.
Kitchen Tools and Equipment
- The ability to use and store kitchen tools (e.g., cutting tools, knives, tongs, slicers, spatulas) and ability to use kitchen equipment (e.g., grills, ovens, steam tables, deep fryers, kettles) properly and safely.
Supply Storage
- Knowledge of proper storage procedures for cookware, flatware, and supplies.
Bar
- Knowledge of general bar operations including local and state liquor regulations; liquor, beer, and wine brands; inventory management for bar operations; preparation and presentation of drinks; management of banquet bar operations; knowledge of Training in Intervention Procedures in the Service of Alcohol or equivalent programs to ensure fluency in safe service of alcohol.
Event Planning
- The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems.
Event Services
- Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring.
Event Technology
- Have a working knowledge of audio, video, projection, conferencing, lighting, computer and internet equipment in order to set-up, operate, maintain, and troubleshoot equipment for events.
Food Production and Presentation
- Knowledge of techniques and equipment for preparing and presenting food products (both plant and animal) for consumption, including storage/handling techniques and sanitation standards.
Willingness to adhere to internal company standards.
General Event Management
- The ability to have a working knowledge, understanding of polices, procedures and standards of the event management department to include, event planning, event operations and event technology for different types of events.
Bar Concepts
- Promotion of beer, wine, and spirits to drive awareness and sales; marketing restaurant and bar concepts and events; knowledge of industry trends in food, beverage, and design to maintain competitive.
Dining
- Knowledge of procedures and techniques for seating guests; menu content and creation; POS system; taking dining and room service orders; room service delivery, etiquette, safety, and security; amenity process and delivery; Food and Beverage service standards, service cart setup.
Finance/Accounting
- Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies.
Food and Beverage Inventory
- Knowledge of procedures and techniques for food storage and rotation, quality assurance audit requirements, merchandising food products, inventory and supply storage, and shift production.
Food and Beverage Marketing
- Knowledge of local and internal marketing efforts to drive revenue.
Develops and executes marketing plans using relevant information as appropriate such as feedback gathered from customers.
Food and Beverage Sanitation
- Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems; use of grease trap; trash compactor(s), Baler operation, dish machines, and other equipment.
Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines.
Restaurant/Event Room Operations
- Knowledge of procedures for managing restaurant room set-up, management of host/hostess station, maintenance of fine silver, setting tables, break down of room, management of coat check, management of staff/associates, creation of checklists, audits, LSOPs, and maintenance of a high quality dining environment (music, lighting, temperature), as well as opening and closing.
Retail Management
- Knowledge of general shop keeping guidelines for creating displays, tracking inventory, and purchasing.
CPR and First Aid
- The ability to identify and apply basic first aid treatment to injured persons until they can be taken for medical care (e.g., bandaging cuts, applying pressure to bleeding wounds, and soothing burns).
This includes knowledge of CPR and first aid procedures and supplies (e.g., bandages, ointments).
Fitness Equipment
- The ability to use, demonstrate, and maintain fitness equipment, including weight training and cardio machines and core/stability training equipment.
This includes knowing the purpose of each machine, the muscle groups it targets, how to use it safely, and understanding machine settings and their associated function.
Fitness Instruction
- The ability to provide instruction on fitness to groups or individuals, including leading fitness classes (e.g., aerobics, spinning, strength training), instructing on proper warm up and stretching techniques, demonstrating exercises to meet specific needs, and identifying when someone should not exercise (e.g., they have identified a medical condition on the Health Questionnaire or they are showing signs of distress while exercising).
This also includes applicable training certifications.
Generating Enthusiasm
- The ability to convey energy and enthusiasm for recreation activities and to share that enthusiasm and excitement with other employees and guests.
Group Activity Planning
- The ability to identify, create, and/or develop unique and creative activities that are enjoyable and safe for guests.
This includes knowledge of activities that are appropriate and interesting for different target groups (e.g., children of various ages, older adults, males, females) and at a variety of activity levels.
Payment Process
- Knowledge of policies and procedures involved in processing different types of sales transactions and payment methods, including credit cards, personal checks, traveler checks, coupons, gift certificates/cards, or store credit strategies.
Recreation/Fitness Center Services
- Knowledge of fundamentals related to fitness and recreation on land and in water.
Revenue Management
- Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Job Description
Receive food and beverage orders from guests. Prepare and serve food and beverages in accordance with established service standards. Operate cash register, complete monetary transactions and maintain an accurate bank.
- Greet and take food and beverage orders from guests, enter orders into the point of sale system, complete cash and credit transactions, and maintain an accurate bank.
- Cooks order(s) in a timely manner (Prep, grill, fry, carve, bake, prepare pizzas, and sandwiches) following standard recipes
- Responsible for bagging orders, preparing beverages, preparing food trays, wrapping food items for convenient access
- Follows/adheres to all Health Codes (State, Federal, and OSHA requirements) and company guidelines
- Operate all necessary equipment
- Maintain a clean and organized work area
- Obtains food, beverages, condiments, and supplies from kitchen/ stockroom and delivers to outlet as necessary; maintains stock levels in outlet and work stations
- Must be able to work in a fast-paced operating mode.
- Relays guest complaints/compliments to the appropriate supervisor.
- Performs all relative miscellaneous duties as directed by management.
- Serve ready to drink alcoholic beverages.
- Must be at least 21 years of age.
- Prior food handling experience preferred.
- Must have excellent customer skills.
- Must be able to sit, walk, grasp, bend, lift, reach, pull, push, kneel, squat, and stand for entire duration of shift.
- Must be able to lift and maneuver up to 40 lbs.
- High school diploma or general education degree (GED) preferred.
- Knowledge of all methods of checking tendering (cash, comp, coupon, credit cards and gift certificates, etc.) preferred.
- Must be able to obtain/maintain any necessary licenses and/or certifications and keep them current.
- Must be able obtain ATC liquor permit.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
The Sales and Management Intern position's primary responsibility is to fulfill our mission statement, \"to create the most enjoyable shopping experience possible for our Guests.\" Additionally, Sales and Management Interns perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work closely with the Store Manager to develop an understanding of how Buckle's retail business works and what it takes to excel in management.
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
- Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
- Answer questions regarding the store and its merchandise
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
- Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
- Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
- Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
- Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
- Help Guests try on or fit merchandise
- Check out and bag purchases
- Prepare merchandise for alterations
- Knowledgeable of all exchange and return procedures for Guests
- Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
- Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
- Place Special Orders or call other stores to find desired merchandise
- Maintain and build good Guest relationships to develop a client based business
- Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest
- Consistently maintain high standards, whether or not the Manager is present
Teammate Recruiting, Training and Development
- Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
- Maintain a positive attitude at all times creating a positive floor culture
Visual Merchandise Management
- Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn
- Stay current on product range
- Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback
- Ensure sales floor is consistently sized and new freight is appropriately displayed
Operations
- Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
- Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Follow all Loss Prevention guidelines, including daily bag and purse checks
- Develop and maintain knowledge of Point of Sale (\"POS\") procedures
- Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
- Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers
- Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
- Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
- Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
- Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks
- Additional duties as assigned
Internship Duties
- Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual
- Provide weekly reports and progress updates to the Area Manager and District Manager
- Develop an understanding of Buckle's products, sales presentation and merchandising process
- Put knowledge into action by managing a product category set sales goals, educate teammates and track your own results
- Lead and motivate the team by tracking the specific department or company tool through Performance Tracker. Examples include:
- Build a Specific Denim Brand
- Tops
- Accessories
- Shoes
- Buckle Card
- Activewear
- Outerwear
- Swimwear
- Develop recruiting, merchandising and leadership skills
- Actively participate monthly in conference calls
- Take ownership and responsibility for all required assignments within the Internship.
- Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
- Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
- Teammate Discount
- Performance Bonuses
- Employee Assistance Program
- 401(k) (subject to additional requirements)
- Paid Sick Time (where required by state)
Education and/or Experience
In pursuit of a Bachelor's degree from a four-year college or university in relevant field of study; no prior experience or training necessary.
Additional Qualifications
- Interested in long-term commitment with Buckle
- No visa sponsorship is available
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
The Sales Teammate position's primary responsibility is to fulfill our mission statement: \"To create the most enjoyable shopping experience possible for our Guests.\" Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
- Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
- Answer questions regarding the store and its merchandise.
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
- Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.
- Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
- Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG).
- Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
- Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
- Help Guests try on or fit merchandise.
- Check out and bag purchases.
- Prepare merchandise for alterations.
- Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
- Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
- Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
- Place Special Orders or call other stores to find desired merchandise.
- Maintain and build good Guest relationships to develop a client based business.
- Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest.
- Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
Teammate Recruiting, Training and Development
- Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
- Create relationships through Guest Loyalty and Guest Preferred.
- Maintain a professional and respectful attitude at all times creating a positive floor culture.
Visual Merchandise Management
- Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
- Stay current on product range.
- Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
- Ensure sales floor is consistently sized and new freight is appropriately displayed.
Operations
- Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
- Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Follow all Loss Prevention guidelines, including daily bag and purse checks.
- Develop and maintain knowledge of Point of Sale (\"POS\") procedures.
- Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
- Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
- Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
- Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
- Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
- Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
- Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
- Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Part-time Benefits
Benefits Available (after applicable waiting period):
- Teammate Discount
- Performance Bonuses
- Employee Assistance Program
- 401(k) (subject to additional requirements)
- Paid Sick Time (where required by state)
Education and/or Experience
No prior experience or training required.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.
Job SummaryTo deliver a great customer experience while providing our customers with accurate, friendly and efficient checkout service; to accurately scan, price and bag products; to collect proper payment; and to provide proper change if necessary.
Minimum Required QualificationsThe minimum required qualifications for this position include, but are not limited to, the following:
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
- Ability to perform basic math.
- Ability to stand/walk for the duration of a scheduled shift.
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
- Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
- Ability to tolerate dust and cleaning agents during routine housekeeping duties.
- Ability to work in varying temperatures.
- Ability to interact with Customers in a friendly and helpful way.
- Ability to work cooperatively with others.
- Ability to work all assigned work schedules and comply with all time and attendance policies.
Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:
- Maintain a clean, neat, organized and safe work environment.
- Clean and sanitize all work surfaces, utensils and equipment in accordance with Department of Sanitation and QA standards.
- Keep floor clear of debris and spills.
- Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Front-End operation.
- Perform all duties in accordance with Company rules, policies, safety requirements, and security standards, and all Local, State and Federal health and civil code regulations.
- Dress and groom according to Company policy, including uniform, name badge and hat or hair restraint requirements.
- Perform duties in accordance with QA hand washing standards and use disposable gloves when handling unpackaged foods.
- Greet all Customers and provide them with prompt, courteous service and assistance.
- Understand operation of cash register and follow all cash handling procedures.
- Accurately identify and scan product under correct department (when necessary).
- Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights up to 50 lbs.
- Check prices, and be knowledgeable about location of items in store.
- Accurately and quickly collect proper payment and provide proper change.
- Process all forms of payments (i.e., cash, credit, checks, EBT, WIC, Rain checks, coupons, vouchers, gift cards, etc) in accordance with Company guidelines.
- Promote for sale any current charitable promotions to Customers.
- Properly bag customer's orders safely and efficiently.
- Handle damaged or return-to-stock products according to Company policy, with priority attention given to refrigerated, perishable items, and sell by date.
- Recognize and be knowledgeable about various types of products carried in the store, including produce items.
- Stand at register station for duration of scheduled shift, which may exceed 8 hours per day.
- Understand and adhere to Company shrink guidelines as relates to Front-End operations.
- Perform duties in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
- Utilize and maintain equipment as required by department; report any equipment problems immediately.
- Complete all applicable department training programs.
- Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
- Maintain punctual and regular attendance.
- Work overtime as assigned.
- Work cooperatively with others.
- Must be 18 years or older to operate balers, hi-lo's, power jacks, and slicing machines.
- Perform other duties as assigned.
Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.
Benefits OverviewThis position is eligible for vision, dental, life insurance, and legal plan benefits, which become available on a graduated basis over time according to the terms of the collective bargaining agreement (\"CBA\"). Paid time off (sick time, personal days, vacation days, and holidays) will accrue on a graduated basis over time in accordance with the CBA. Retirement benefits (pension or 401k) become available over time in accordance with the CBA.
Title: Retail Host
Reports to: General Manager
Department: Retail
Required Permits/Licensing/Registration: Marijuana Establishment Agent Card and Jurisdictional Work Cards (as required)
FLSA Status: Non-Exempt
Supervisory Responsibilities: N/A
Overview:
Following policies set forth by the Company in concert with the Dispensary Management Team, provide support in the general operation of the company through retail sales and the oversight of all inventory and corresponding data entry required to maximize operational efficiency. Assist the management team with the activities and operations of the retail location, while abiding by policies, procedures, and operational guidelines established in the company training program and SOPs. Responsible for helping customers make informed purchasing decisions, ensuring they receive accurate and timely purchase fulfillment, and all matters relating to customer service and satisfaction.
Essential Functions:
- Responsible for helping retail customers in accordance with the companys mission, vision, goals, and objectives.
- Responsible for extensive retail product knowledge to provide customers assistance in making educated purchasing decisions.
- Responsible for completing any work assigned to them during their scheduled shift
- Accurate use and maintenance of the Point of Sale (POS) system
- Following proper cash handling procedures and discount/coupon application
- Answering the phone and greeting customers with a pleasant disposition
- Maintain accurate inventory counts and product sales
- Assist in the cannabis product inventory intake process according to quality assurance and inventory intake protocols
- Accurately prepare, package, and deliver curbside pickup orders to customers in designated parking area
- Verify identity of curbside pickup customers before initiating the exchange of currency for their purchase
- Ensure the correct amount of money has been remitted prior to providing customer with their purchase
- Complete curbside pickup transactions upon returning to the retail sales facility
- Maintaining medical patient confidentiality in accordance with HIPAA regulations
- Comprehension and application of all Security and safety compliance, procedures, and protocols
- Store organization, cleanliness, and general upkeep of sales floor and inventory areas
- Maintain open communication with the management team and other co-workers
- Report employee issues or customer concerns to supervisory staff
- Provide any necessary support to the management team to ensure successful retail operations, including without limitation: general daily activities, maintenance, and resolution of reported issues and/or customer complaints.
- Responsible for ensuring customer satisfaction and following the companys established policies and procedures for sales and customer service.
- Other duties as assigned
Job Specifications:
- Operate under the guidelines provided by company policies and procedures.
- Ability to understand and complete all given directives in a timely manner.
- Ability to communicate clearly whether verbally or in writing
- Basic understanding of compliance software and job specific information technology
- Adherence to all industry standards set forth by Local, State, and Federal regulations.
- Capacity to work autonomously to achieve daily directives and department goals.
- Flexible work schedule required; to include covering a vacant shift and/or facility issues in emergency situations as needed.
- Represent the company in a professional manner when communicating or interacting with all local community, state, or federal officials.
- Observe and maintain all safety procedures and protocols
Additional Functions:
- Ability to be flexible and work in various sectors of the department or company as needed and/or requested by their direct supervisor.
- Ability to listen well and communicate effectively orally and in writing with various audiences.
- Ability to use initiative and independent judgment appropriately.
- Ability to apply appropriate public relations skills in various situations and circumstances and to facilitate change as needed.
- The ability to work in a fast-paced, rapidly changing, and challenging environment.
- Must be proficient in Windows based software and point of sale applications.
- Must have excellent communications skills and attention to detail.
- Ability to interpret, understand, and comply with complex statutes, ordinances, regulations, standards, and laws.
- Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
- Ability to establish and maintain effective working relationships with employees, management, governmental agencies, community members and the public.
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and electronic mail.
- Must be a minimum of 21 years of age
- Must pass all required background checks
- Must be and remain compliant with all legal or company regulations for working in the industry
Minimum Education and Experience:
- Previous Customer Service experience preferred
- Equivalent combinations of education and experience may be considered, including internal experience.
Working Conditions:
- While performing the duties of this job, the employee is regularly required to perform grasping, walking, talking, hearing, seeing, standing, sitting, bending, twisting, lifting, climbing, and repetitive motions.
- PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 40 pounds (100 pounds with assistance)
- Must be able to tolerate dusty, strong smelling marijuana odors and exposure to the product.
Salary
$14 USD per hourrecblid 9b5yatnv3ufl2f1lgz7km5lojj26n8
The Sales Teammate position's primary responsibility is to fulfill our mission statement: \"To create the most enjoyable shopping experience possible for our Guests.\" Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
- Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
- Answer questions regarding the store and its merchandise.
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
- Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience.
- Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
- Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG).
- Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
- Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
- Help Guests try on or fit merchandise.
- Check out and bag purchases.
- Prepare merchandise for alterations.
- Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
- Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
- Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
- Place Special Orders or call other stores to find desired merchandise.
- Maintain and build good Guest relationships to develop a client based business.
- Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest.
- Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
Teammate Recruiting, Training and Development
- Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
- Create relationships through Guest Loyalty and Guest Preferred.
- Maintain a professional and respectful attitude at all times creating a positive floor culture.
Visual Merchandise Management
- Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
- Stay current on product range.
- Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
- Ensure sales floor is consistently sized and new freight is appropriately displayed.
Operations
- Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
- Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Follow all Loss Prevention guidelines, including daily bag and purse checks.
- Develop and maintain knowledge of Point of Sale (\"POS\") procedures.
- Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
- Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
- Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement.
- Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
- Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
- Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks.
- Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
- Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Full-time Benefits Available (after applicable waiting period):
- Insurance
- Spending and Savings Accounts
- Paid Time Off
- 401(k) Retirement Plan
- Teammate Discount
- Performance Bonuses
- Leave Options
- Employee Assistance Program
Education and/or Experience
No prior experience or training required.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
To deliver a great customer experience while taking customers orders off of the ShopRite website, selecting their order and communicating any issues with the customers; to bag the orders, pack it in totes, store accordingly, bill the order, transport to the customer's car and take payment.
Minimum required qualifications include, but are not limited to, the following:
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
- Ability to perform basic math.
- Ability to stand/walk for the duration of a scheduled shift.
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
- Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
- Ability to tolerate dust and chemical agents during routine housekeeping duties.
- Ability to work in varying temperatures.
- Ability to interact with customers in a friendly and helpful way.
- Ability to work cooperatively with others.
- Ability to work all assigned work schedules and comply with all time and attendance policies.
Essential job functions include, but are not limited to, the following:
Selecting:
- Accurately identify products from various departments.
- Be knowledgeable in picking top quality perishable items.
- Be able to substitute comparable items when a customer's item is out of stock. This requires excellent communication skills via phone & in person.
- Accurately select and organize customer's items efficiently.
Consolidating:
- Properly bag customer's orders safely and efficiently.
- Prepare workspace for selection process.
- Merge the completed totes to ensure they are ready for customer collection or delivery.
- Prioritize temperature-controlled totes in the correct location (i.e. cooler).
Exporting:
- Process all forms of payments (i.e. cash, credit, checks, EBT, WIC, rain checks, coupons, vouchers, gift cards, etc.).
- Accurately collect proper payment and provide proper change.
- Ability to make change with all denominations of American currency.
- Understand operation of cash register and follow all cash handling procedures, if applicable.
- Prepare paperwork to complete a customer's transaction and file accurately.
- Prepare workspace for selection process.
All online shopping clerks must be willing and able to perform any or all of the selecting, consolidating and exporting functions as well as all of the general department responsibilities set forth below.
General department responsibilities include, but are not limited to, the following:
- Greet all customers and provide them with prompt, courteous service and assistance.
- Be knowledgeable in the various types of products carried in the store.
- Be knowledgeable about the selecting device and software.
- Properly handle all items in a customer's order to ensure the highest quality.
- Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 50 lbs.
- Check prices and be knowledgeable about location of items in the store.
- Promote for sale any current charitable promotions to customers.
- Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.
- Understand and adhere to company shrink guidelines as relates to online shopping department operations.
- Maintain a clean, neat, organized and safe work environment.
- Clean and sanitize all work surfaces, utensils and equipment in accordance with department of sanitation and QA standards.
- Keep floor clear of debris and spills.
- Adhere to all federal, state and local regulations as they pertain to the online shopping operation.
- Perform all duties in accordance with company rules, policies, safety requirements, and security standards and all local, state and federal health and civil code regulations.
- Dress and groom according to company policy including uniform, name badge and hat or hair restraint.
- Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.
- Perform duties in accordance with the company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
- Utilize and maintain equipment as required by department; report any equipment problems immediately.
- Complete all applicable department training programs.
- Perform all duties in accordance with all shoprite service priorities (safety, friendliness, presentation, and efficiency).
- Maintain punctual and regular attendance.
- Work overtime as assigned.
- Work cooperatively with others.
- Must be 18 years or older to operate balers, hi-lo's, power jacks, and slicing machines.
- Perform other duties as assigned.
Remote working/work at home options are available for this role.
Albany Marriott company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
We are passionate about hospitality and are looking for guest superstars to join our team as we continue to grow and improve our hotel.
We’re searching for guest-focused team members who:
- Take pride in their work and attention to detail
- Are friendly, upbeat, and always willing to greet guests with a smile
- Enjoy working with people and providing great service
- Are reliable, motivated, and eager to learn
- Work well both independently and as part of a team
Previous hospitality experience is a plus, but a great attitude and strong work ethic matter most.
JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
- Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
- Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
- Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
- Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
- Close guest accounts at the time of check out and ensure guest’s satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
- Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
- Adheres to all company policies and procedures.
- Follows safety and security procedures and rules.
- Knows department fire prevention and emergency procedures.
- Utilizes protective equipment.
- Reports unsafe conditions to supervisor/manager.
- Reports accidents, injuries, near-misses, property damage or loss to supervisor.
- Provides for a safe work environment by following all safety and security procedures and rules.
- All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
- Assists other Front Desk Personnel when need.
- Perform any related duties as requested by supervisor/manager.
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
- Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
- Prior hospitality experience preferred, but not required.
- Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
- Ability to read, listens, and communicates effectively in English, both verbally and in writing.
- Ability to access and accurately input information using a moderately complex computer system.
- Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
- Ability to stand and move throughout front office and continuously performs essential job functions.
- Stand 95% of shift
- Lifting up to 25 pounds maximum.
- Occasional twisting, bending, stooping, reaching, standing, walking.
- Frequent talking, hearing, seeing and smiling.
Benefits
- 401(k)
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Room Discounts
- Employee Food and Beverage Discounts
EEO: Albany Marriott is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
