Black Ai Box Jobs in Usa

Voxology is redefining patient engagement with AI-driven solutions designed to streamline healthcare access and administrative processes. Our mission is to enable healthcare providers to deliver effortless, patient-centric experiences.

Through advanced conversational AI, we power seamless communication across voice, text, and chat—reducing wait times, improving access, and enhancing the overall patient experience. By integrating with leading EMRs, we simplify the end-to-end patient journey, from scheduling and intake to financial clearance and follow-up, allowing providers to focus on delivering exceptional care.

We’re looking for a healthcare front office professional to help improve the quality and accuracy of AI-driven patient interactions.

This is a part-time (5–10 hrs/week), remote role where you’ll review real patient calls, identify issues, and help refine how AI agents handle scheduling, intake, and patient communication.

If you’ve worked at a front desk, call center, or in patient access, this is a great opportunity to get exposure to AI while leveraging your real-world experience.

• Listen to recorded patient calls and review transcripts
• Identify issues in conversations (missed scheduling opportunities, incorrect responses, confusing workflows)
• Provide clear, actionable feedback on what should have happened instead
• Tag and label conversations (patient intent, outcomes, error types)
• Ensure AI workflows align with real-world front office processes
• Identify patterns and recurring issues across interactions

• 1+ year experience in a healthcare front office role, such as:
• Patient Access Representative
• Medical Receptionist
• Scheduling Coordinator
• Healthcare Call Center Agent
• Strong attention to detail
• Comfortable reviewing calls/transcripts and providing structured feedback
• Understand how real patient conversations and workflows operate

• Experience with EMRs (Athena, NextGen, Epic, etc.)
• Exposure to scheduling, insurance verification, or referral workflows
• Prior QA, auditing, or call review experience

• Work on real-world AI used by healthcare providers
• Directly impact patient experience and access to care
• Flexible, part-time schedule
• Strong entry point into healthcare + AI

• Location: Remote
• Time Commitment: 5–10 hours per week
• Compensation: $20–$40/hour (based on experience)

Purpose

As a foundational member of our AI Center of Excellence, you will serve as the data science lead for enterprise AI initiatives, architecting and deploying AI solutions that make a meaningful impact across our national retail footprint. The Data Scientist Lead will work with other members of the AI COE and business leadership to identify and execute the highest-impact initiatives, own the data science lifecycle, from hypothesis and feature engineering to model validation and performance monitoring; bridging the gap between cutting-edge AI capabilities and practical business applications.

This role requires a rare blend of deep technical mastery and sharp business acumen, to translate complex data into actionable insights and intelligent systems that enhance customer experience, optimize commercial operations, and enable smarter decision-making at scale. The ideal candidate is passionate about retail innovation, thrives in ambiguity, and is energized by the opportunity to shape AI strategy from the ground up.

You’ll Be Successful With

• Bachelor's degree in Data Science, Computer Science, Statistics, Mathematics, or a related quantitative field. Master's degree preferred.
• 5+ years in Data Science or Applied AI roles, preferably in retail or a customer-facing industry.
• Proven track record of moving models from development into production which deliver measurable impact to the business.
• Expert proficiency in Python and SQL. Comfortable with version control.
• Expertise in supervised/unsupervised learning and modern frameworks (e.g. scikit-learn, PyTorch, or TensorFlow).
• Hands-on experience building with LLMs, RAG architectures, prompt engineering, or AI agent development.
• Experience deploying and monitoring models at scale. Familiar with cloud data platforms (e.g. Databricks or Snowflake) and cloud infrastructure (Azure experience a plus).
• You understand how to apply AI to commercial problems such as demand forecasting, customer- and associate- facing applications, personalization, labor optimization, etc.
• The ability to translate "black box" model outputs into clear, actionable insights for business leadership.
• Proven ability to communicate complex technical concepts to non-technical stakeholders and influence decision-making through data-driven storytelling.
• Strong intellectual curiosity with a bias toward action and continuous improvement.
• Demonstrated ability to work autonomously while collaborating effectively within cross-functional teams.

Your Day Consists Of

• Buy vs Build leadership. Evaluate 3rd-party AI platforms and partnerships. Serve as the technical lead in vetting vendor methodologies, guiding the in-house vs external decisioning.
• Partner with business leadership to identify high-value AI opportunities, defining technical specifications and success metrics that align with enterprise strategy.
• Design, develop, and deploy custom machine learning models (impacting merchandising, commercial, labor, digital, etc.) within the Databricks environment.
• Lead experimentation design, including A/B testing and causal inference, to validate model performance and measure true incremental business lift (ROI).
• Collaborate with data engineers on feature development and with AI developers to wrap models into production-grade APIs and applications.
• Partner closely with the Customer Insights team to ensure model outputs are optimized for consumption within Power BI/DAX, turning complex predictions into actionable insights.
• Establish and enforce MLOps standards across the org, including model versioning, automated retraining, and drift monitoring.
• Serve as the primary ML subject matter expert for the broader Data Science & Insights team. Provide active coaching to analytics leaders, empowering them to identify ML-applicable use cases and effectively incorporate predictive outputs into their own functional workstreams.
• Contribute to the enterprise AI governance framework, ensuring ethical AI practices, data privacy compliance, and model transparency.
• Present findings, recommendations, and project updates to leadership and cross-functional partners in clear, compelling formats.
• Be compliant with all appropriate privacy and security protocols.

Working Conditions (travel, hours, environment)

• Limited travel required including air and car travel
• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Benefits & Rewards

• Bonus opportunities at every level
• Non-traditional retail hours (we close at 7p!)
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• 80 hrs. annualized paid vacation (full-time associates)
• 4 paid holidays per year (full-time hourly store associates only)
• 1 paid personal holiday of associate’s choice and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS/OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Human Capital.

Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.

ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn more about ProSidian Consulting.

ProSidian seeks a Lean Six Sigma Quality Improvement Specialist - Master Black Belt [Full Time] located at The Federal Aviation Administration Logistics Center (FAALC), located at Mike Monroney Aeronautical Center (MMAC) to support an engagement for a Fed. Gov Agencies that provide Aviation Administration and Logistics support to US Govt. Agencies. The Fed. Gov Agency supports a broad range of systems, consisting of thousands of individual pieces of equipment in the Facilities, Surveillance, Navigational Aids, Automation and Communications, Weather Systems and other agencies. In support of National Airspace System systems and other equipment, The Aviation Transportation Agency also provides configuration management, hardware and software documentation, modification(s), field support, systems, and acquisition support. Because The Aviation Transportation Agency Groups/Product Divisions provide technical support and supply support to the National Airspace System (NAS) field facilities and other government agencies, the work to be performed is primarily in support of aircraft guidance systems, surveillance equipment, automation and communications systems and technical data.

The work to be performed is primarily in support of aircraft guidance systems, surveillance equipment, automation and communications systems and technical data. To accomplish the work efforts, The ProSidian Engagement Team shall provide a wide variety of logistics/professional support personnel. Work shall include but not be limited to the following areas: a] Drafting Services and Computer Aided Engineering Graphics (CAEG) Support; b] Engineering Drawing Preparation, Maintenance, Filing and Reproduction, and c] Maintain FAALC Engineering Library (1) Maintain Engineering Drawing Copies, (2) Maintain Computer Databases, (3) Maintain FAA Specifications, (4) Maintain Electronic Equipment Modifications, (5) Maintain National Stock Number Files, (6) Maintain FAA Equipment Modification Publications, and (7) Provide Engineering Library Research Assistance such as [a] Environmental Safety and Occupational Health Support [b] Lean Six Sigma Quality Improvement Support, [c] Logistics Specialist Support, [d.] Management and Program Analyst Support, and [e] Project Management Support.

This is a Full-Time ProSidian employed W-2 position with commensurate benefits and competitive salary. The ideal candidate shall work to support requirements as a Lean Six Sigma Quality Improvement Specialist - Master Black Belt [Full Time] and provide support for ProSidian Engineering Services and stakeholders and projects of The Federal Aviation Administration Logistics Center (FAALC). Provide Quality Improvement services, using Lean Six Sigma methodology and techniques, to the FAALC. These services shall include facilitating, planning, coordinating, reviewing, evaluating and reporting all activities for the purpose of completing organizational continual improvement projects, identifying and removing the causes of defects and errors in the FAA Logistic Centers processes using Lean Six Sigma techniques to remove any waste in these processes.

The Lean Six Sigma Quality Improvement Specialist (Master Black Belt) provides operations and process improvement support to Fed. Govt. Clients by functioning, as necessary, as a project manager, facilitator, consultant, and analyst. The Lean Six Sigma Master Black Belt facilitates the assessment of problems, the compilation and analysis of data, the development of improvement teams, the design and collections of metrics, and the facilitation of improvement efforts.

Lean Six Sigma Master Black Belt using Lean, Value-Based Care Redesign, and other appropriate improvement approaches to not only support performance improvement, but to implement the active daily management approach to sustain performance. Lean Six Sigma Master Black Belt supports continued execution and development of the \"ProSidian Way,\" which focuses on goal setting, alignment with People strategies, Dashboards, Lean / Performance Improvement activities, and Active Daily Management-including development of standard work, daily critical-to-quality metrics, visual management, rounding schedules, and huddle approaches. Lean Six Sigma Master Black Belt supports continued execution and development of ProSidian Value Based Actions Initiative, which focuses on improving operational outcomes, the patient experience, and reducing cost to support our quality, capacity, and growth objectives.

Tasks may include but shall not be limited to items such as the following: a. Work with champions and senior leaders to identify, select and scope Quality improvement projects. b. Conduct Quality improvement projects using Lean Six Sigma methods and techniques to improve current and future processes. c. Facilitate teams, consisting of process owners, to develop Value Stream Maps of current processes eliminating any non-value added steps within these processes. d. Develop and/or revise metrics to measure improvement in the FAA Logistics Centers processes. e. Report status of Quality improvement projects to Senior Leaders.

• Identify and implement enterprise wide process improvement activities utilizing LEAN/Six Sigma, Plan-Do-Study-Act (PDSA) or similar methodologies to support business infrastructure and procurement of new business opportunities
• Support the development, prioritization and execution of performance improvement projects utilizing LEAN/Six Sigma, PDSA or similar methodologies for all process improvements
• Assist with the implementation and training of functional areas regarding process engineering maintenance plans and staff trainings to improve effectiveness
• Collect, monitor and evaluate project key performance metrics and develop project status reports
• Facilitate cross functional improvement teams following DMAIC (Define, Measure, Analyze Improve Control) roadmap or similar improvement process
• Communicate gaps in process designs and implementations to upper management and support requirements for compliance, quality, and continuous improvement

a. Experience (All levels). Experience across a broad spectrum of business, plant manufacturing or engineering operations. Successfully led a Lean Six Sigma/process improvement team. Proven ability as a project manager with multiple industrial, logistics or manufacturing repair Lean Six Sigma projects successfully completed. Proven ability to facilitate, influence, motivates and inspires, persuade, and negotiate with individuals and groups.

b. Knowledge (All levels). Knowledge of and successful completion of the criteria for a Six Sigma Master Black Belt, Black Belt or Green Belt. Knowledge of the Six Sigma tools and methodology, with the ability to apply this knowledge over a broad spectrum of processes

c. Education (All levels). A high school diploma or equivalent is required. A Certificate signifying successful completion of the requirements for Master Black Belt, Black Belt or Green Belt is required. A Bachelor of Science degree in Industrial Engineering or Industrial Technology is highly desired.

Key Lean Six Sigma Master Black Belt Qualifications

• Bachelor's Degree and two to three years of increasingly responsible experience in operational management or operational consulting with a proven track record in operations and project management, operational program development, planning, and process improvement required; Master's Degree in Business or Process Administration preferred.
• The incumbent must possess unique combination of skills and abilities to successfully manage a complex set of responsibilities in a high profile operation, including:
• Understanding of Lean (Toyota Production System)/ Six Sigma methodology
• Comprehensive and thorough understanding of all elements of Process delivery, including strategy, business planning, operations and financial conditions.
• Expertise in aspects of Process delivery, accreditation standards and knowledge of other assigned functions, as well as development and management of operational and capital budgets.
• Full understanding of, and ability to effectively respond to, elements that drive competitive advantage under dynamic conditions, such as Fed. Govt. and Industry Based Process changes, competitor actions, legal/regulatory changes and technological trends.
• Ability to accomplish results and effectively integrate functions with business plans.
• Consistently demonstrates and encourages a commitment to quality, customer-centeredness, productivity and continuous improvement.
• Demonstrates a leadership style that builds and maintains a climate of trust and inspires commitment from others to achieve organization goals.
• Ability to build, attract and develop a superior management team by demonstrating and setting high standards of behavior, performance, quality, credibility and integrity. Raises performance to levels that would not otherwise be achieved.
• Consistently interacts with all members of the organization in ways that enhance understanding, respect, cooperation and problem-solving.
• Re

The Opportunity

The University of Central Florida (UCF) has established several interdisciplinary faculty research clusters to strengthen its academic offerings and research mission. In support of this effort, we invite candidates for two (2) tenure-earning assistant professor, tenured associate professor, or tenured professor positions with the university research center on Resilient, Intelligent, and Sustainable Energy Systems (RISES). The positions have an anticipated start date of August 8, 2026.

These are interdisciplinary positions that will be expected to strengthen both the RISES Center and a chosen tenure home department and may include a combination of joint appointments. A strong advantage of this position is the ability of the candidate to choose multiple units for their joint appointment in the College of Engineering and Computer Science, the College of Sciences, or both.

All candidates whose research are at the forefronts of energy systems, resilience, and sustainability will be considered. The technical fields of specific research interest for the two positions include but are not limited to:

Position # 1- Sustainable Energy Systems: Non-Combustion (Host Department: Mechanical and Aerospace Engineering):

An ideal candidate will have extensive expertise in pathways for novel processes of electric power generation and storage that do not involve combustion. The selected candidate should be proficient in process design, characterization, and modeling of low carbon electricity generation technologies that ensure access to affordable, reliable, and sustainable power for all. We seek candidates with a strong foundation in fluid mechanics, thermodynamics, heat and mass transfer, and energy systems engineering, and a demonstrated research record in non-combustion-based electric power generation and/or energy storage.

Areas of particular interest include, but are not limited to:

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• Advanced nuclear energy systems, including small modular reactors (SMRs), microreactors, molten salt reactors, liquid metal reactors and high-temperature gas cooled reactors, especially those supporting grid resilience.

  
  

• Hydrogen production and storage, particularly hydrogen derived from nuclear or natural gas with carbon capture (blue hydrogen).

  
  

• Thermal energy storage and high-efficiency heat exchangers for industrial and grid-scale applications.

  
  

• Electrochemical systems, including next-generation batteries and fuel cells for defense, aerospace, and critical infrastructure.

  
  

• Energy generation and storage systems modeling, optimization, and control, with emphasis on reliability, affordability, and national security.

  
  

• Experimental platforms for high-temperature, high-pressure energy systems.

  
  

• Risk-informed design of energy infrastructure.
  

  
  

Candidates should demonstrate the ability to lead an independent, externally funded research program and contribute to interdisciplinary collaborations. A strong record of peer-reviewed publications, mentorship, and engagement with industry, national laboratories, or large-scale research initiatives is highly desirable. Experience with computational tools (e.g., CFD, FEA, system-level modeling) and/or experimental platforms for energy systems is expected.

Position # 2 - Machine Learning and AI for Energy Systems (Host Department: Computer Science and possibly Electrical and Computer Engineering Department):

An ideal candidate would have extensive experience applying modern machine learning techniques to solving complex problems within the energy systems. The candidate should have a strong foundation in deep learning techniques (including convolutional neural networks, recurrent neural networks and multi-head attention models). An experience with specialized foundation models is a plus.

Areas of interest include but are not limited to:

• 
  

• Energy market and load/generation forecasting, including short- and long-term demand prediction, renewable generation forecasting (solar, wind, hydro) under uncertainty, spatiotemporal modeling for distributed energy systems, energy markets, transfer learning and domain adaptation for data-scarce regions and integration of weather, mobility, and socioeconomic data for predictive modeling.

  
  

• Distributed infrastructure resource management, including data-driven modeling and coordination of interdependent infrastructure systems and their subsystems (such as networks of transportation, gas, electricity grid), multi-agent reinforcement learning for distributed coordination and demand response optimization using AI.

  
  

• Distributed infrastructure system optimization, such as real-time optimization of interdependent infrastructure and energy systems using AI and advanced control methods, hybrid physics-informed and data-driven modeling and control for stability and flexibility.

  
  

• Energy system resiliency research, including detection of faults and cyber-attacks, outage prediction under extreme conditions, resilient cybersecurity solutions, and self-healing algorithms.
  

  
  

Candidates should demonstrate not only extensive experience in deep learning, reinforcement learning, and unsupervised learning but also evidence in interdisciplinary, human-centric, community-based, and data-driven research on energy systems.

Successful candidates will have research impact as reflected in high-quality publications and the ability to build a well-funded and sustainable research program. We are looking for team players who can further enhance our strong campus-wide efforts in energy systems research. The positions will carry ranks commensurate with the candidate's prior experience and record.

UCF is one of the nation's largest universities with a diverse student body of nearly 70,000 students and has grown substantially in size, quality, diversity, and reputation. Today, the university offers more than 240 degree programs. In 2019, UCF was officially recognized as a Hispanic Serving Institution (HSI) by the U.S. Department of Education and a "Green College" by the Princeton Review for our efforts in sustainability and environmental responsibility. UCF's students represent all 50 states and over 120 countries. UCF is in a centralized location that is 30 minutes to Walt Disney World and Universal Orlando and 60 minutes to the beach. UCF has 16 sports teams, including football, soccer/futbol, tennis, volleyball, and 600+ cultural, academic, and social student clubs and organizations all led by faculty mentors. In addition, UCF has several associations for faculty and staff, among them, the Black Faculty and Staff Association (BFSA), the Latino Faculty and Staff Association (LaFaSA), and the PRIDE Faculty and Staff Association. UCF received the 2019 Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine, which recognizes U.S. colleges and universities that demonstrate an outstanding commitment to diversity and inclusion.

The Carnegie Foundation has classified UCF as an R1 Doctoral University for its high research activity and community engagement. This past fiscal year, UCF brought in nearly $205M. The RISES center is one of nation's very top university research centers as measured by federal funding. For the fifth consecutive year, UCF has been recognized among the nation's most innovative universities according to U.S. News & World Report while Kiplinger's and The Princeton Review have ranked UCF as one of the nation's best values for a college education.

UCF is an economic engine, attracting and supporting industries vital to the region's future while providing students with real-world experiences that help them succeed after graduation. UCF's Orlando location also puts it at the center of the Florida High Tech Corridor. The corridor has an excellent industrial base that includes software, defense, space, simulation and training, and a world-renowned entertainment industry. Adjacent to UCF is a thriving research park that conducts over $2 billion in funded research, hosting more than 100 high-technology companies and UCF's School of Modeling, Simulation, and Training. UCF also has an accredited medical school which was established in 2006 and is a neighbor to the VA, Nemours, and the UCF Lake Nona Medical Center, all of which have a strong interest in sustainable energy systems research and demonstration. Great weather, easy access to the seashore, one of the largest convention centers in the nation, and one of the world's best airports are just a few features that make Orlando an ideal location. We encourage you to learn more about UCF at faculty.

Minimum Qualifications:

• A Ph.D. or foreign degree equivalent from an accredited institution, in an area appropriate to the RISES center at the time of appointment. The selected candidate must also have a record of high impact research related to energy systems, demonstrated by a strong scholarly and/or funding record.

• In order to obtain tenure upon hire, the selected candidate must have a demonstrated record of teaching, research and service commensurate with rank in the tenure department.

Preferred Qualifications:

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• Past work experiences in a national lab and/or industry are desired.

  
  

• A history of working with teams, especially teams that span multiple disciplines, is a strongly preferred qualification.

  
  

• Prior work experience with energy storage systems is highly preferred.

  
  

Additional Application Materials Required:

UCF requires all applications and supporting documents be submitted electronically through the Human Resources employment opportunities website, jobs/. In addition to the online application, interested candidates should upload the following:

• A curriculum vitae.

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  A letter of interest describing qualifications for the position, such as research agenda and teaching experience/interest. In the letter candidates must include:

  
  
  • 
    

  • their background in research and scholarship in or related to the areas noted in the job description above.

    
    

  • specifically highlight their interdisciplinary approach to research.

    
    

  • specify which position they are applying to and which department they plan to reside.

    
    
  
  

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• A teaching statement.

  
  

• A research statement.

  
  

NOTE: Please have all documents ready when applying so they can be attached at that time. Once the online submission process is finalized, the system does not allow applicants to submit additional documents later.

The selected candidate will be required to submit official transcripts (and, as applicable, U.S. degree equivalency evaluations) documenting the conferral of their qualifying academic credentials.

Questions regarding this search should be directed toDr. Zhihua Qu at .

Special Instructions to the Applicants:

Candidates needto specify in their cover letters which position they are applying to and which department they plan to reside.

Sponsorship for employment-based visas will only be considered under exceptional circumstances and is not guaranteed. Preference will be given to candidates who are currently authorized to work for any employer in the United States.

Job Close Date:

Open until filled

Note to applicants: Please keep in mind that a job posted as 'Open until filled' may close at any time without notice. As such, we encourage you to submit your application and all required documentation as quickly as possible to ensure consideration for the posted position.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

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• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program.
  
• Paid time off, including annual (12-month faculty) and sick time off and paid holidays.
  
• Retirement savings options.
  
• Employee discounts, including tickets to many Orlando attractions.
  
• Education assistance.
  
• Flexible work environment.
  
• And more...For more benefits information, view the UCF Employee Benefits Guide click here.
  

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Additional Requirements related to Research Positions:

Pursuant to Florida State Statute 1010.35, prior to offering employment to certain individuals in research-related positions, UCF is required to conduct additional screening. Applicants subject to additional screening include any citizen of a foreign country who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of education, employment, or training in China, Cuba, Iran, Russia, North Korea, Syria, or Venezuela.

The additional screening requirements only apply to research-related positions, including, but not limited to faculty, graduate positions, individuals compensated by research grants or contract funds, post-doctoral positions, undergraduate positions, visiting assistant professors, and visiting research associates.

Department

Work Schedule

Type of Appointment

Expected Salary

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

POSITION: Director of Box Office

LOCATION: New Orleans, LA

HOURS: Full-time including evenings, weekends, & holidays per show schedule

COMPENSATION: Negotiable, commensurate with experience

ABOUT THE POSITION

The Saenger Theatre, an ATG Entertainment venue, located in New Orleans is seeking a dynamic and experienced Director of Box Office to join our leadership team. Reporting to the General Manager, this individual will oversee all aspects of box office operations and strategy, ensuring efficient processes, accurate event builds, and top-tier customer service. The Director of Box Office plays a critical role in executing ticketing builds, driving sales, and collaborating with both internal teams and external partners to ensure a seamless experience for patrons and promoters alike.

KEY RESPONSIBILITIES

• Lead day-to-day box office and ticketing operations with a focus on accuracy, efficiency, and exceptional customer service.
• Manage and mentor one full-time Box Office Manager and a team of part-time ticket sellers to foster a high-performance, guest-focused culture.
• Issue Event Audits and Ticketing Settlement Reports for all music, comedy, entertainment (MCE) events and serve as the primary ticketing liaison between the venue and Broadway Across America (BAA).
• Execute timely and accurate event builds, including seating manifests, scaling maps, audits, holds/kills, discounts, presales, and dynamic pricing.
• Adapt quickly to last-minute event changes and ticketing build adjustments, ensuring accuracy and timely updates in collaboration with internal teams, promoters, and ATG Central Ticketing.
• Oversee ticket inventory management, including general availability, premium seating, and house/promoter/artist holds.
• Ensure all customer-facing ticketing information is accurate and up to date across digital and physical platforms.
• Serve as the primary liaison with ATG’s Central Ticketing Team to coordinate builds, sales strategies, and technical needs.
• Collaborate with the General Manager and the Marketing department to develop and monitor ticket sales goals, revenue targets, and KPIs.
• Analyze sales trends and reporting to identify sales opportunities and operational improvements; share insights with leadership.
• Resolve customer service issues involving patrons, promoters, or artists with professionalism and care.
• Support Front of House teams with ticketing-related guidance to ensure a seamless guest experience.
• Collaborate across departments including General Management, Production, Facilities, and Food & Beverage to support event success.
• Cultivate and maintain strong relationships with promoters, clients, and community partners.

EXPERIENCE and SKILLS

• Minimum of 8 years of experience in the live entertainment or ticketing industry, including supervising box office staff and managing ticketing operations.
• Proven ability to lead and motivate teams while delivering high-quality service in a fast-paced, deadline-driven environment, including nights, weekends, and holidays.
• Brings confidence and clarity to decision-making, issue resolution, and representing the box office across departments, clients, promoter teams, and customers.
• Understands the value of promoter and agent relationships and supports ticketing strategies that contribute to event success and client satisfaction.
• Working knowledge of venue booking procedures and event life cycles from on-sale to show settlement.
• Proficient with ticketing systems and platforms., especially AudienceView.
• Analytical mindset with the ability to interpret ticket sales data, identify trends, and recommend data-informed strategies.
• Detail-oriented, with excellent organizational and time management skills.
• Experience with dynamic pricing models and revenue optimization tools.
• Familiarity with ADA seating regulations and best practices for inclusive ticketing.
• Professionalism, integrity, and a proactive, solution-oriented approach to challenges.
• Proficiency in Microsoft Office (Word, Outlook, Excel).

COMPETENCIES

• Leadership & Team Management
• Strategic Thinking
• Attention to Detail
• Communication & Collaboration
• Time Management
• Flexibility & Adaptability
• Data-Driven Decision Making

BENEFITS

• Medical, Dental and Vision Insurance
• 401k Match
• Paid Vacation & Holidays

ATG Entertainment: Passion Behind Performance

ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 64 of the world’s most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year.

Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows.

ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne.

ATG Entertainment IDEA Mission Statement

At ATG Entertainment, our commitment to inclusion, diversity, equity and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone.

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.

At ATG Entertainment, we provide a stage for everyone.

Box Truck Driver

Company: Rapak LLC

Primary Location: 6907 Coffman Rd., Indianapolis, IN 46268 USA

Workplace Type: On-site

Employment Type: Hourly | Full-Time

Function: Manufacturing Production / Distribution

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Main Duties & Responsibilities

POSITION SUMMARY: We are looking for a Box Truck Driver to join our company. You must have a valid driver's license with a For Hire certification, a clean driving record, and can operate a sit-down forklift. A commercial driver's license is not required for this position. Your job duties will include loading and unloading delivery items, operating a box truck, forklift and cleaning and maintaining equipment. Our customers expect their goods to arrive within a specific time frame, so you must be able to work independently and manage your time well.

MAIN DUTIES:

* Drive a delivery truck; follow designated delivery schedules and routes, ensuring timely and accurate deliveries.

* Deliver or pick up items as instructed.

* Load and unload vehicle as necessary.

* Document deliveries or log other shipment information.

* Complete systemic transactions through a RF scanner.

* Operate a box truck and forklift safely and efficiently to transport, load, and unload materials between warehouse, production, and customer locations.

* Conduct daily pre-trip and post-trip inspections on both the box truck and forklift to ensure they are in safe operating condition.

* Report vehicle or equipment issues and incidents to the supervisor immediately.

* Verify and secure all cargo to prevent damage or shifting during transport.

* Maintain accurate delivery and shipping paperwork, including bills of lading, delivery receipts, and inspection logs.

* Perform warehouse tasks such as staging, stacking, organizing, and relocating inventory using a forklift.

* Read and follow work orders, shipping labels, and inventory control systems to ensure accuracy.

* Communicate effectively with warehouse staff, and customers regarding delivery status, delays, or issues.

* Comply with all OSHA, and company safety regulations and policies, including proper use of PPE.

* Represent the company professionally at all times during deliveries and customer interactions.

* Assist with cycle counts or inventory checks as needed in the warehouse.

* Keep truck and warehouse areas clean and organized, following 6S or other warehouse safety protocol and standard safety and housekeeping procedures.

* Transport raw materials and finished products between warehouse, production, and shipping areas.

* Coordinate with warehouse or production staff to prioritize tasks and support operational flow.

Qualifications

* Valid driver's license with For Hire certification and a clean driving record

* At least 18 years old

* Able to work independently and lift up to 75 lbs.

* Must pass a background check and drug test

* Excellent communication skills

* Able to operate a sit-down forklift

Compensation

In compliance with all states and cities requiring transparency of pay, the expected pay range for this position is $18.00-$19.00

Compensation can vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our recruiting team during the interview process.

Benefits

Benefit offerings include Medical Insurance and Prescription Drugs, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Life Insurance, Short-Term Disability, Long-Term Disability Insurance (for eligible employees), Employee Assistance Plan (EAP), Paid Time Off (may include vacation and sick time), Retirement Program, and Other Voluntary Benefits.

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• Driver Non CDL MUST have at least 6 months verifiable experience with a 26' box truck in the past 3 years to be considered for role.
  

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• Driver Non CDL will deliver pharmaceutical products on palletized loads, typically 4-6 pallets per delivery,
  
• Local, Home daily. Multiple trips to the same location.
  
• Equipment: Automatic Transmission Box Truck, High Cube, or van.
  
• Touch Freight Minimal. Delivering palletized product.
  

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• Morning Start between 5:30 AM - 7:00 AM
  
• Afternoon Start Between 2:00 PM - 4:00 PM
  

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• At least 6 months verifiable 26' box truck experience in past 3 years.
  
• Valid license and Med Card
  
• Clean MVR and Accident History
  
• Good work history
  

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• 6 months of verifiable box truck experience
  
• Valid DOT Med card
  
• Acceptable MVR and Accident History
  
• Good Work History