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Dealer Experience Concierge

Kansas City, Mo HQ | VINCUE

VINCUE isn’t your typical small startup, and we’re definitely not the slow-moving wheels of corporate bureaucracy. We sit in the sweet spot: high-growth, well-capitalized, and purpose-built for scale.

We are the fastest-growing supply chain innovators in the $750B automotive industry. Backed by seasoned industry operators with a proven track record of building and exiting successful automotive technology companies, we combine startup speed with executive-level experience.

After closing our Series B funding in 2024, our revenue trajectory accelerated significantly, and we’re building the infrastructure, leadership, and team depth to match it.

This isn’t growth for growth’s sake. It’s intentional. Strategic. Sustainable.

Our customer base continues to expand across franchise and independent dealers nationwide. Retention is strong. Product adoption is deepening. Integrations are strengthening. And our roadmap is built around long-term market leadership, not short-term hype.

We move fast, but we’re not reckless.

We think big, but we execute with discipline.

We expect our people to do the same.

If you have a #GAMEON mentality and want to help dealerships drive revenue, increase platform adoption, and stay engaged through events and strategic outreach, all while building your career inside a company that has both momentum and staying power, this is where you belong.

About the Dealer Experience Concierge Position

The Dealer Experience Concierge position is critical to VINCUE’s customer success and revenue growth.

Concierges drive proactive engagement with existing dealers through:

Identifying upsell and cross-sell opportunities

Driving feature adoption and integrations usage

Coordinating event outreach (product launches, dealer roundtables, Unleashed, NADA, regional events, webinars, etc.)

Partnering with Sales Managers and Performance Management to ensure measurable impact

Dealer Experience Concierges ensure VINCUE remains top of mind for our customers, converting engagement into upsell revenue, adoption growth, event attendance, and long-term dealer satisfaction.

This role is not reactive support. It is not pure sales. It is a strategic revenue influence with measurable impact.

Role Expectations

As a Dealer Experience Concierge, you will:

Identify upsell and cross-sell opportunities within existing accounts

Conduct consultative conversations that uncover real operational and financial impact

Drive adoption of underutilized features and integrations

Personally invite and confirm attendance for product launches, webinars, and events

Create qualified opportunities that convert into revenue

Maintain accurate CRM hygiene and detailed account notes

Collaborate closely with Performance Management and Sales on opportunity handoffs

Activity Expectations:

60–80 proactive touches per day (calls, emails, outreach)

Targeted outreach aligned with assigned dealer portfolios

Event outreach and follow-up to drive participation and engagement

Quality > quantity

Performance Philosophy

You are measured on:

Upsell revenue generated

Feature adoption increases

Event attendance and engagement rates

Opportunity quality and conversion

Not activity volume.

Quality drives adoption. Adoption drives revenue. Revenue drives growth.

Career Path

The Dealer Experience Concierge role isn’t just a job, it’s a launchpad to Expansion Account Executive or Sales Manager.

With at least one year of strong performance, you position yourself for a clear promotion path into revenue leadership. You’ll master:

Driving revenue inside existing accounts

Consultative engagement and qualification

Event-driven and strategic outreach

CRM discipline and opportunity tracking

By starting as a Concierge, you gain hands-on experience influencing revenue, deepening dealer relationships, and creating measurable impact — skills that position you for rapid advancement.

What We’re Looking For

Competitive, self-driven professionals

Strong communicators who can uncover real dealer pain

Coachable learners who adapt quickly

CRM-disciplined operators

Confident objection handlers

Professionals who can balance autonomy with team collaboration

1-2 Years Sales Experience

Automotive Experience Preferred

If you understand that proactive engagement and qualification separates amateurs from professionals, you’ll thrive here.

Why VINCUE?

We challenge the status quo in automotive retail

We build technology that unifies inventory lifecycle management

We reward performance and execution

We promote from within based on sustained results

We operate in a fast-paced, high-accountability environment

If you're ready to drive upsell revenue, increase adoption, and lead event outreach in a high-growth SaaS company, let’s talk.

Senior Experience Designer

Your future starts here

Imagine being part of a team that helps clients build better relationships with their customers. When you join us, you will help our clients identify and execute experience-led strategies that improve real outcomes. Every day, we collaborate with clients and each other to bring human-centered design and technology expertise, paired with deep industry experience, to deliver measurable business results.

Position Description

At G2O, we believe great experiences are built when design and research work hand in hand. We are looking for a senior practitioner who can lead hands-on product design while also running the research needed to inform decisions and clearly explain the rationale behind them.

As a Senior Experience Designer, you will be embedded with a client team in financial services, to help shape and improve a digital product. You will spend most of your time designing in Figma and moving work toward delivery, typically around a 70/30 split of design to research depending on the phase of the work. You bring a service design mindset: you step back to understand the end-to-end journey, then dive into the details of individual touchpoints and features.

On the research side, you will take a hybrid ownership role. You will define learning objectives, select methods, create discussion guides, facilitate sessions, and synthesize findings. Recruitment and logistics may be supported by the client or engagement team when available, but you are comfortable owning the work when you need to.

You will partner closely with client stakeholders and collaborate with the client’s technical vendors to ensure what you design is feasible, aligned, and rooted in real user needs. You will often present alongside teammates (product, technology, or other design partners) and you are also capable of defending decisions on your own when required.

Day to Day Key Responsibilities Include:

Design

You will own product design work from concept through delivery. This includes mapping flows, designing component-level screens, and building interactive prototypes in Figma. You will explore multiple directions, make clear tradeoffs, and keep the quality bar high for anything that reaches the client.

You will work within an existing design system and contribute improvements when gaps appear, such as proposing patterns, refining components, and documenting usage guidance so the work can scale.

You will collaborate with the client’s technical vendors to ensure design intent is understood and carried through into implementation.

Research & Insight

You will plan and conduct the research needed to move design forward with confidence. You will scope learning objectives with stakeholders, choose appropriate methods, and facilitate sessions ranging from 1:1 interviews to remote unmoderated studies.

You will connect insights across multiple sources to make sense of what is happening and decide what to focus on next. You will translate findings into clear implications for design, prioritization, and product direction.

You will think beyond single touchpoints when needed by mapping journeys, spotting gaps across channels, and identifying where improvements can drive the most value. Most of the work will lean closer to feature-level and workflow design, with the ability to zoom out to cross-channel journeys when the problem demands it.

Client Partnership

You will build strong, trusting relationships with client stakeholders and contribute as part of a larger engagement team. You will participate in presentations and working sessions, clearly articulating the rationale behind your recommendations and tying decisions back to customer needs and business goals.

You will be comfortable navigating complex dynamics in regulated environments and communicating with clarity, empathy, and confidence. When needed, you can present directly to senior stakeholders and defend decisions independently.

Practice Contribution

You will contribute to the ongoing evolution of G2O’s Experience practice. You will share what you are learning from client work, help refine how we do things, and bring fresh perspectives on tools, techniques, and trends that strengthen our craft.

The Ideal Candidate:

You are a designer first, and you do not wait for someone else to do the research. You can plan it, facilitate it, and synthesize it, then use what you learn to make stronger design decisions. You are comfortable presenting to stakeholders and you can also do the quieter work of listening closely in a user interview.

You think in journeys and systems. You know how to step back to understand what people need across a broader experience, then dive in to nail the details of flows, screens, and interactions.

You are passionate about helping companies reduce customer pain points and you can tell a clear story that helps others act. You are skilled at translating client language into customer language and focusing teams on what matters.

You are not interested in technology for technology’s sake. You care about solving human problems through thoughtful product design, and you are comfortable working alongside technical vendors and translating between design intent and what is feasible.

You like seeing projects through. You bring structure to ambiguity, you follow through on commitments, and you raise the bar for quality and clarity.

Qualifications

7+ years of experience in product, UX, or experience design, preferably with a mix of agency and client-side experience

Demonstrated experience doing both design and research, including planning, facilitating, and synthesizing research to inform and defend design decisions

Strong hands-on product design skills in Figma, including component-level design, user flows, and interactive prototyping

Experience working within an existing design system and contributing to its evolution through patterns, components, and documentation

Experience with service design methods such as journey mapping and service blueprinting, with the ability to think across channels and touchpoints when needed

Deep understanding of how design fits within design thinking, lean product, and agile development approaches

Strong presentation and storytelling skills, with the ability to articulate the rationale behind work in a way that builds trust with clients

Experience collaborating with technical vendors or development partners to carry design intent through to implementation

Banking or financial services experience is strongly preferred. Experience in other regulated industries is also valued.

Degree in design, HCI, psychology, or a related field

Occasional travel may be required, though it is unlikely

More about G2O

We’re different than other companies at G2O. We blend research and design, technology, and data expertise to deliver the solutions our clients crave, and we do all of this as one in-house team, from vision to execution. We’re also the largest company of our kind based in Ohio to do this, and have been evolving how we do it for 40 years.

Individually, we bring a wealth of experience from diverse backgrounds, personally and in business. We’re a diverse and passionate team of leaders and experts in technology, data, analytics, design, content, and more. But we are best when we put our minds together. Each person brings something distinct to our team, a unique flavor to their background or experience. That makes for stronger collaboration and elevates outcomes for our clients.

Are you ready to collaborate to greatness with us?

Learn more at /careers

Encore Technology Group is a premier Southeast-focused IT services and consulting firm that designs, implements, and supports integrated technology systems to help organizations work better today and prepare for tomorrow. Encore delivers solutions that drive real business value—not just technology for its own sake. Encore tailors its solutions to serve commercial, education, as well as government clients.

At Encore, we pride ourselves on a customer-first approach. We partner with clients to understand their needs and deliver innovative technology solutions that help them thrive. Our expertise spans IT product offerings, Enterprise Networking, Datacenter & Virtualization, Interactive Technology, Pro AV, Managed Services & Support, Professional Services, Physical Security, and Structured Cabling.

If you’re looking to join a collaborative, forward-thinking team that values long-term relationships and customer impact, Encore is the place for you.

Core Services

• Structured Cabling:

Design & implementation of fiber & low-voltage copper cabling

• Enterprise Networking:

Routing, switching, firewall, wireless, & SD-LAN/WAN

• Physical Security:

Software & hardware for surveillance, access control, & advanced video analytics

• Audio/Visual Systems:

Immersive Pro A/V solutions for meeting spaces, classrooms & auditorium

• Interactive Technologies:

Interactive classroom solutions that drive stronger student engagement

• Data Center Services:

Infrastructure for storage, virtualization, DR/HA, & backup

• Video Conferencing:

Solutions Webcams & interactive displays engage meeting attendees wherever they are

• Public Address Solutions:

IP display, intercom, & speaker systems

• Managed Services:

A full array of IT support to complement your in-house staff & resources

• Cloud Solutions:

Support of client apps & data storage, as well as Encore-delivered SaaS solutions

• Cybersecurity:

Comprehensive support to deter, identify, & address threats & attacks

• CloudVoice:

A fully-supported hosted VoIP solution

Key Responsibilities

• Drive customer demand by maintaining regular direct contact with

existing accounts and conducting weekly cold/warm outreach to generate new

opportunities.

• Serve as the primary sales contact for assigned territory, overseeing all general sales activity.

• Identify, define, and qualify new opportunities; support customers through the engagement process.

• Maintain accurate opportunity reporting using Outlook, CRM, and other

required systems.

• Collaborate with Inside Sales, Solution Specialists, and other team members to deliver accurate, professional proposals and quotes.

• Represent Encore at sales presentations, events, and demand generation

programs.

• Report sales activities, pipeline status, and opportunities to management on a regular basis.

Qualifications

• Minimum of 5 years of technology sales experience required.

• Demonstrated success working with Public Sector and Education accounts.

• Proven ability to generate new business and build strong client relationships.

• Excellent communication and presentation skills.

• Strong organizational skills with the ability to manage multiple opportunities

simultaneously.

• Results-oriented with a demonstrated track record of meeting or exceeding sales targets.

Travel

This position requires approximately 50% travel within the assigned territory.

To ensure that our products, solutions, culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.

We expect excellence from our employees. This means we offer a drug-free and safe working environment. All employees must undergo pre-employment drug testing, criminal background check, and motor vehicle record check. These checks are repeatedly annually.

Provides CIS leadership through the participation and support of CI activities and Kaizen events. Maintains and sustains SQDC metrics and facilitates the completion of Kaizen events with team members. Actively promotes the CI culture through training and the mentoring of potential Kaizen leadership.

ESSENTIAL FUNCTIONS:

• Lead cross‑functional improvement projects to enhance productivity, quality, and cost efficiency
• Analyze current processes, identify gaps, and develop actionable improvement plans
• Implement Lean tools (5S, Kaizen, Value Stream Mapping, Standard Work, etc.)
• Facilitate training and coaching for employees at all levels
• Track KPIs and report progress to leadership
• Partner with operations, quality, supply chain, and other teams to ensure sustainable improvements
• Support digital transformation and automation initiatives where applicable
• Promote a culture of problem‑solving and continuous learning
• Lead cost savings objectives and plans for annual operations targets
• Plant leader for safety requirements and annual compliance
• Other duties as required

QUALIFICATIONS

• Bachelor’s degree in Engineering, Business, Operations, or related field
• 3–7 years of experience in continuous improvement, operational excellence, or process engineering
• Lean Six Sigma Green Belt required; Black Belt preferred
• Strong analytical and problem‑solving skills
• Excellent communication and facilitation abilities
• Experience leading cross‑functional teams
• Proficiency with data analysis tools (Excel, Power BI, Minitab, etc.)

Location: Remote-friendly | Sydney-based preferred
Team: Growth | Reporting to CEO (Co-Founder)

About Tactiq

Tactiq transforms meetings from where work gets discussed to where work gets delivered—with excellence.

Over 1 million users across tens of thousands of teams rely on Tactiq to turn meeting conversations into exceptional outcomes. We're a Series A, Sydney-based SaaS company building AI note taker for Google Meet, Zoom, MS Teams.

We're product‑led growth in its purest form: A great product that users love.

We're a small, AI‑enabled team. That means high leverage, high autonomy, and every decision compounds.

As Principal Growth Marketing Manager, you'll own all acquisition channels (paid and organic) driving efficient user acquisition while maintaining our product‑led growth motion. You'll build the marketing engine that brings quality users into the top of our funnel.

You’ll run paid campaigns, build organic growth channels, optimize conversion, and create the systems that scale acquisition without scaling costs linearly.

This isn’t about vanity metrics or brand awareness. This is about efficient, measurable acquisition that feeds our PLG engine with users who activate, engage, and convert.

• Own paid channels: Google Ads, paid social, display, retargeting, and any new performance channels
• Drive efficient CAC while scaling volume, optimize for LTV:CAC ratios
• Run disciplined experiments to improve conversion rates across the funnel

• Build and scale organic channels: SEO, content marketing, distribution
• Create distribution strategies that drive compounding, sustainable growth
• Identify and test new organic channels before competitors

• Own attribution and performance analytics, understand what actually drives efficient growth at every stage
• Design measurement frameworks that connect marketing spend to activation, retention, and revenue
• Run attribution analysis and incrementality testing to optimize channel mix and budget allocation

• Build frameworks and processes that the team can leverage
• Bridge marketing strategy with product‑led growth execution

• Have 8+ years in growth marketing, with at least 3+ years in B2B SaaS PLG companies managing significant marketing budgets
• Possess deep performance marketing expertise. You've scaled paid channels efficiently, optimized for LTV:CAC, and know how to balance growth with unit economics
• Have experience building organic growth channels (SEO, content, partnerships) that create compounding returns
• Are highly analytical: you work with data tools (SQL, Python, similar), build your own dashboards, and make decisions from data, not opinions
• Understand PLG funnels and how acquisition connects to activation, retention, and monetization
• Can use AI tools to accelerate testing, content creation, and campaign optimization
• Have the ability to navigate and execute amidst ambiguity, finding simple, elegant solutions to complex acquisition problems
• Have a track record of scaling acquisition at PLG companies while maintaining or improving efficiency metrics
• Know your growth frameworks and can apply them with disciplineThink creatively about new channels and distribution strategies before they become saturated
• Have a builder mindset: you run campaigns, analyze results, iterate fast, and own outcomes
• Stay hands‑on with emerging trends in performance marketing, AI‑powered marketing, and PLG acquisition

• You've scaled marketing at a high‑growth PLG company
• You have experience with Chrome Web Store / browser extension marketing

• Leverage: Small AI‑enabled team = 10x the impact of a traditional growth marketing role
• Ownership: You’ll own all acquisition channels end‑to‑end. No bureaucracy, no politics
• Scale: 1M+ users, pure PLG, bottom‑up motion. is PLG at its best
• Learning: Work directly with founders who obsess over data, experimentation, and exceptional execution
• Impact: Every campaign you run, every channel you build, every optimization you ship—it matters immediately
• Modern Tooling: Google Ads, Mixpanel, Intercom, Miro, Notion, Claude, and whatever else you need
• Flexibility: Remote‑friendly, autonomy‑first culture. We trust you to do your best work

• Build what is right for the customer: We move from customer feedback to customer outcomes ASAP
• Ship fast but thoughtfully: We look ahead, but deliver every day. Outcomes over activity
• Data‑driven decision making: We use rigorous analytical thinking. Data informs, intuition guides
• Autonomy allows us to do our best work: We work independently, collaborate in small teams, keep noise minimal
• Transparency, trust, empathy: We communicate clearly, share openly, and elevate each other
• Measured growth drives long‑term success: We don't grow for growth's sake. We organize ourselves to bring out the best in our people and focus on what customers need

Hospital Medicine
- Nocturnist Opportunity MUSC Health Orangeburg, SC 7-on/7-off No Procedures Full Support Life Beyond the Shift This Is More Than a Job It s the Role You ve Been Looking For You ve done the overnight grind in under-resourced settings.

You ve managed chaos and volume for the sake of duty.

Now, imagine practicing hospital medicine in a system that s designed for physicians, not against them.

Time Type:

Remote Type:

Job Family Group:

Job Description Summary:

Job Description:

Job Responsibilities:

Drive and deliver on revenue and market share of assigned portfolio in assigned account base spending 80% of working time in market

• Serve as the expert and resource for the division or group in developing beverage and marketing strategies and plans for growth of assigned category or large supplier, in which they have advanced knowledge. 
• Research trends, category, and portfolio to ensure that the group or division and company meet supplier goals as established.
• Present new products and beverage offerings and conduct monthly business reviews.
• Plan high-end consumer activations within key accounts to elevate category awareness based on customer needs.
• Drive real time market insights to inform, apply, unlock and accelerate growth.
• Lead, organize, report, field intel and insights for assigned territory and categories.

Collaborate with on-premise & retail sales teams, developing creative solutions to help drive business and growth in assigned categories across their assigned territory

• Develop and deliver training modules to the sales team, customer, and supplier regarding sales trends 
• Establishes merchandising objectives relative to brand priority for each account by understanding company priorities and defining POS needs to the supplier
• Focus on increasing share and velocity of assigned category.
• Ownership of account plan and execution based on brand plans
• Obtains appropriate distribution of category throughout account base by presenting and selling based on the brands’ features and benefits, including beverage menu development
• Conduct staff educations and building of the category.

Maintain and build strong relationships with the key stakeholders/gatekeepers of the assigned accounts

• Participate in supplier and category specific work-with sales calls.
• Attend educational workshops, reviewing professional publications, establishing personal networks to build and maintain specialized industry and/or commodity knowledge.
• Work to obtain all relative advanced certifications for the brand(s)/product becoming the market expert and resource in your assigned product or major supplier brand.
• Maintains customer confidence and protects operations by keeping information confidential.
• Maintains a safe and clean working environment by complying with procedures, rules and regulations.

Drive specific market share based on work in either retail or on-premise accounts

• Retail ADS will focus on number of facings and their placement, cold box share and additional displays to planogram placement
• On-Premise will focus on menu placement (featured or within the cocktail list), customer visibility at the bar

Responsibly handle beverage alcohol product & conduct safe and responsible interactions with the public.

Other duties, as assigned by the jobholder’s supervisor, may also be required.

Minimum Qualifications:

• Bachelor’s degree in related field and/or equivalent training and work experience
• Minimum of 3-5 years in sales or industry related and category expertise experience for category specific roles
  • CSS Certification or WSET Spirits level 2; or
  • Category specific certifications (Whiskey, Tequila, Sake or Beer); or
  • Fine Wine Accreditation Preferably WSET Level 2 or Similar (CSW, Level II Court of Master Sommeliers)
• Specialized knowledge of category or responsibility that this role will support
• Must have a valid driver’s license and be able to operate a motor vehicle; require
• Proficient PC skills using MS Office and other various computer programs including presentation software
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Analytic and Reporting skills
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications:

• On-premise/hospitality experience
• Strong understand or background of consumer engagement mechanics
• For Spirits Specialty:
  • Experience managing a Beverage Program or Bartending/Mixology
  • Previous experience cocktail costing, inventory, menu creation, P&L analysis, budgeting, batching, staff training, etc.
  • A proficient knowledge of elevated-execution beverage techniques including but not limited to frozen cocktails, infusions, smoking, barrel aging, clarifying, creating foams, garnishes. Etc.
• For Wine Specialty:
  • Previous experience with a wine supplier
  • An in depth understanding of wine styles, different regions and grapes, aging potential for various wines, and specific flavor profiles.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone

Competencies:

• Accountable for results which impact the department.
• Selects best option from a set of defined procedures/ solutions using common sense and experience of similar situations.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (7 and let us know the nature of your request and your contact information.