Behavior Consultant Job Description Jobs in Usa

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Behavioral Health Technician
Salary not disclosed
Los Angeles, CA 4 days ago

Behavioral Health Technician

Job Description

Statement of Purpose

The Behavioral Health Technician fulfills the assigned role as a part of the treatment team, maintaining the well-being of clients and integrity of the program. Provides client supervision and staff/unit support as assigned.


Major Tasks, Duties and Responsibilities

  • Completes admission procedures on new clients including tech paperwork, room assignments, and initial orientation.
  • Conducts property searches of clients as required by program standards.
  • Performs urine drug screen testing of clients as required.
  • Performs medication call supervision as required.
  • Provides transportation services including patient transportation, donation pick-ups, agency errands, etc.
  • Attending in-service training and educational workshops.
  • Attending all required staff meetings.
  • Knowledge of mental health, drug and alcohol abuse, family systems and various recovery resources in the community such as Smart Recovery and others.
  • Develop and maintain individualized records of client progress (shift notes) and participation in treatment including admission and discharge, individual sessions, group facilitation, family, vocational (both individual and group) literacy training and other occasions as appropriate. The technician will not be doing any treatment planning or counseling services unless registered to do so. The tech will have restricted EHR access.
  • Ability to write clear (and concise) statements, summarizing client’s feelings, expressions, resistance and response to their treatment plan, goals, and objectives. Includes letters to referral agencies, courts/probation.
  • Ability to confront behavioral changes, identify a crisis, and recognize when additional assistance is necessary.
  • Ability to recognize personal recovery issues that impact job performance and client interactions.
  • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
  • Ability to demonstrate respect for cultural and lifestyle diversities of clients and staff.
  • Basic knowledge of referrals, both in and out of the program.
  • Working knowledge of Smart Recovery and 12-step program (if the client would like the 12-step program.
  • Ability to communicate clearly with clients, staff, peers, supervisors, and non-company resources.


B. Additional Duties

  • Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
  • As the company grows, additional responsibilities essential for the department to be successful will be assigned accordingly.


C. Interpersonal Relations

  • Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
  • Take Accountability: Take constructive feedback and prevent discourse among our peers.
  • Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accept constructive criticism well in an open and non-defensive manner.
  • Be Professional: Wear business casual attire (please see dress code policy).

Technician Competencies and Performance Expectations

  • Document client intake and treatment progress (shift notes).
  • Identify a crisis.
  • Support clients in need.
  • Liaison with and refer to treatment team, inside and outside agencies.
  • Assess and report client behavioral changes.
  • Identify personal boundaries and be able to work as part of the treatment team.
  • Adhere to professional standards.
  • Recognize personal biases working within diverse populations.

Performance Standards & Measurement

  • Compliance with essential and incidental duties; compliance with company policies and procedures.
  • Compliance with state and federal laws and regulations applicable to the business.


Equipment, Tools & Machines

  • Use of computer, telephone, and other office equipment such as a printer and fax.
  • Use of company network and email domain.


Working Conditions

  • Air conditioned and well-illuminated office environment and outdoor environment.
  • May have several responsibilities at once. Interaction with others is constant and can be interruptive.
  • Work may be stressful at times due to high level workflow.
  • Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs.
  • Participates in educational training, orientations, or compliance programs as needed to maintain competency.
  • If you must leave your employment with our company, we request employees to give us at least 14 days resignation notice in writing.

Demands

  • Enthusiastic self-starter operating with sustained energy and showing great initiative.
  • Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.
  • Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.
  • Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees, and business partners, among others.
  • Excellent organizational skills.
  • Accepts constructive criticism well in an open and non-defensive manner.
  • Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.
  • Ability to function independently and with flexibility.
  • Ability to work under pressure, handle multiple tasks and interruptions.
  • Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 25lbs.
  • Ability to sit, stand, or walk for extended periods of time.
  • Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.

The following are the qualifications required to perform the essential functions of this position. Qualifications may be subject to modification based on the Americans with Disabilities Act.

  • Vision, hearing and manual dexterity and hand-eye coordination must be adequate for performance of job duties. Able to sit at desk, use keyboard, write and physically perform other job duties. Able to move about the facility to observe clients and staff.


Modality Specific Job Responsibilities

  • Duties may vary based on assignment. Employees shall receive, concurrent with this job description, the specific orientation necessary for their specific job.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.


Prerequisite Qualifications: Specific qualifications may vary based on assignment.

Requirements:

  • Must be at least 18 years of age.
  • Class “C” Driver License (If driving for company), otherwise will need photo ID.
  • First Aid and CPR certification required and maintain current during employment.
  • Criminal Background Clearance
  • Health Screening
  • Negative TB Test results
  • Develop computer skills adequate to perform word processing duties upon employment.

Education:

  • High School Diploma or equivalency required.

Experience:

  • Must have one-year full-time experience, or its part-time equivalent working in a program serving persons with mental disabilities. If this experience requirement is not met, a plan of supervision must be completed. If facilitating groups, they must be registered or certified by an approved agency.
  • Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required.
Not Specified
Child Behavior Therapist
✦ New
Salary not disclosed
Apex, NC 1 day ago

Job Description

  • Schedule: Monday - Friday, daytime hours (8am-5pm) *May volunteer for an occasional Saturday based on patient needs
  • Position is full-time
  • Location: Apex, NC, 27523
  • Start Date: Immediate openings available!
  • Hiring Immediately: We respond quickly to applications, so please be ready for a call or email to schedule your interview
  • Experience that’s a PLUS (but not required): Childcare: nanny, babysitter, preschool teacher, tutor. Mental Health Roles: QMHP, behavioral health technicians. Camp Counselors, Paraprofessionals, Caregivers, Life Skill Assistants

Pay (determined by education and ABA experience)

  • High School/Associate’s Degree: $15.50 – $23.50 per hour
  • Bachelor’s Degree: $16.50 – $25.50 per hour
  • Master’s Degree: $17.50 – $27.00 per hour
  • Fun Fact: You will receive your first raise after obtaining your RBT certification! Most new hires complete this in about three weeks.

What You’ll be Doing:

  • Work one-on-one with children aged 18 months to 8 years using play-based ABA therapy
  • Follow personalized treatment plans, collect simple data, and communicate with your team
  • Help kids learn through play, movement, reading, games, and hands-on activities
  • Stay active during sessions, moving constantly to stay engaged with children
  • Maintain a clean, organized, safe therapy space
  • Be part of a supportive, mission-driven team that celebrates progress and growth

Job Requirements:

  • At least 18 years old
  • High school diploma
  • Lift up to 30lbs
  • Sit, stand, crouch, squat, and move quickly with young children
  • Get on and off the floor frequently
  • Maintain an active pace throughout the day
  • Keep therapy spaces clean, organized, and safe
  • Consistent attendance and punctuality
  • Willingness to complete paid RBT certification within 20 days of hire
  • Commitment to ABC’s core value of team; may occasionally help support a nearby sister clinic if that center is experiencing a need for coverage

Why Candidates Choose ABC

  • Guaranteed full time hours
  • Paid training and fully covered RBT certification
  • Raises every 6 months with clear goals
  • Health insurance covered at 90 percent
  • Dental and Vision Benefits
  • Free lunch every Friday
  • DoorDash DashPass and Calm app provided
  • Paid time off: 10 holidays, 10 PTO days, 2 flex days
  • Student loan repayment support
  • A team-focused, supportive, fun work environment

Check Out Our Community & Culture :)

  • Instagram: : a Difference Every Day: Action Behavior Centers hires caring people to help children with Autism learn and grow, providing full training and covering the cost of your Registered Behavior Technician (RBT) certificate. Our ABA therapy builds communication, social, and independent skills and as a Behavior Therapist, you play a meaningful part in each child’s progress.

    Be Ready to Hear From Us: We respond to applications quickly, often within 24 hours. Please keep your phone nearby and check your email so we can schedule your interview as soon as possible

    Quick Note: Please do not reach out to centers directly about your application status as they are very busy serving clients and families!

    ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees.

    @Copyright 2026

Not Specified
Behavioral Health Specialist Requires LSCSW or LCPC or LMFT
$54,095 to $129,615 per year
Topeka, KS 2 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Behavioral Health Specialist - Requires LSCSW, LCPC or LMFT

Company: Oak Street Health

Role Description:

The purpose of a Behavioral Health Specialist at Oak Street Health is to provide care management services and to provide evidence-based short-term psychotherapy to our patients with behavioral health needs.  The Behavioral Health Specialist is a key resource for Care Teams across a region of Oak Street Health primary clinics. They are responsible for coordinating and supporting behavioral healthcare for our patients, in collaboration with Care Teams and a psychiatric consultant. The Behavioral Health Specialist will assess the needs of patients, make referrals to appropriate behavioral health resources and specialists, and provide short-term counseling and evidence-based treatments as indicated. This role has the potential option for remote work days based upon achievement and maintenance of program metrics.

Core Responsibilities:

  • Collaborate with the primary care teams to identify appropriate patients to refer to the Oak Street Behavioral Health Program
  • Screen and assess patients for common mental health and substance use disorders
  • Develop care plans and provide or facilitate referrals to Oak Street’s psychiatric consultant and/or external resources
  • Provide short-term counseling and evidence-based treatments
  • Coordinate care with Oak Street’s psychiatric consultant, including warm handoffs for telehealth visits and collaboration on care plans
  • Develop relationships with primary care teams and consistently communicate changes in behavioral health care plans
  • Accurate and timely documentation of patient encounters and counseling sessions in Oak Street’s electronic medical record
  • Participate in regional and organizational efforts to advance Oak Street’s Behavioral Health Program through workshops, feedback sessions, and surveys
  • Possibly covering multiple clinics, depending on the maturity and panel sizes of those clinics
  • Other duties, as assigned

What are we looking for?

Required:

  • Master’s Degree in the field of mental health counseling/healing arts required from an accredited  school (Social Work, Counseling, Marriage and Family Therapy, etc.)
  • Highest clinical level of license (or local equivalent)
  • Experience with screening for common mental health and/or substance use disorders
  • Experience with assessment and treatment planning for common mental health and/or substance use disorders
  • Familiarity with brief, structured intervention techniques (e.g., Motivational Interviewing, Behavioral Activation, Problem Solving, Cognitive Behavioral, etc.)
  • US work authorization

Strongly Preferred:

  • Proficiency in providing brief, structured intervention techniques (e.g., Motivational Interviewing, Behavioral Activation, Cognitive Behavioral)
  • Working knowledge of differential diagnoses of common mental health and/or substance use disorders

Preferred:

  • Proficient PC skills

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,095.00 - $129,615.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 10/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

permanent
Behavioral Health Specialist-OSH Requires LMSWC or LPC or LMFT
🏢 Oak Street Health
$66,575 to $142,576 per year
Detroit, MI 2 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Behavioral Health Specialist - Requires LMSW-C, LPC or LMFT

Company: Oak Street Health

Role Description:

The purpose of a Behavioral Health Specialist at Oak Street Health is to provide care management services and to provide evidence-based short-term psychotherapy to our patients with behavioral health needs.  The Behavioral Health Specialist is a key resource for Care Teams across a region of Oak Street Health primary clinics. They are responsible for coordinating and supporting behavioral healthcare for our patients, in collaboration with Care Teams and a psychiatric consultant. The Behavioral Health Specialist will assess the needs of patients, make referrals to appropriate behavioral health resources and specialists, and provide short-term counseling and evidence-based treatments as indicated. This role has the potential option for remote work days based upon achievement and maintenance of program metrics.

Core Responsibilities:

  • Collaborate with the primary care teams to identify appropriate patients to refer to the Oak Street Behavioral Health Program
  • Screen and assess patients for common mental health and substance use disorders
  • Develop care plans and provide or facilitate referrals to Oak Street’s psychiatric consultant and/or external resources
  • Provide short-term counseling and evidence-based treatments
  • Coordinate care with Oak Street’s psychiatric consultant, including warm handoffs for telehealth visits and collaboration on care plans
  • Develop relationships with primary care teams and consistently communicate changes in behavioral health care plans
  • Accurate and timely documentation of patient encounters and counseling sessions in Oak Street’s electronic medical record
  • Participate in regional and organizational efforts to advance Oak Street’s Behavioral Health Program through workshops, feedback sessions, and surveys
  • Possibly covering multiple clinics, depending on the maturity and panel sizes of those clinics
  • Other duties, as assigned

What are we looking for?

Required:

  • Master’s Degree in the field of mental health counseling/healing arts required from an accredited  school (Social Work, Counseling, Marriage and Family Therapy, etc.)
  • Highest clinical level of license (or local equivalent)
  • Experience with screening for common mental health and/or substance use disorders
  • Experience with assessment and treatment planning for common mental health and/or substance use disorders
  • Familiarity with brief, structured intervention techniques (e.g., Motivational Interviewing, Behavioral Activation, Problem Solving, Cognitive Behavioral, etc.)
  • US work authorization

Strongly Preferred:

  • Proficiency in providing brief, structured intervention techniques (e.g., Motivational Interviewing, Behavioral Activation, Cognitive Behavioral)
  • Working knowledge of differential diagnoses of common mental health and/or substance use disorders

Preferred:

  • Proficient PC skills

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$66,575.00 - $142,576.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 10/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

permanent
Onsite Dedicated Workplace Consultant / EAP Counselor (Per Diem) - Beaverton, OR
🏢 Optum
Salary not disclosed
PORTLAND, OR 2 days ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Onsite Dedicated Workplace Consultant/EAP Counselor is a professional position responsible for providing onsite and/or virtual services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, individual consultations, management consultations, training, and critical incident response. An Onsite EAP Counselor/Dedicated Consultant may also provide consultation to HR, program managers and supervisors on workplace and organizational issues.

The Onsite Dedicated Workplace Consultant/EAP Counselor is a professional position responsible for providing dedicated services to either a specific customer or customers in our overall book of business. Responsibilities range from assessment and referral, individual and management consultations, training, and critical incident response. An Onsite EAP/Dedicated Consultant may also provide consultation to HR, program managers and supervisors on workplace and organizational issues.

**This is a per diem role for a total of 6 hours per week (hours are guaranteed). Position is non-exempt status and paid on an hourly basis. **

Work Location: Beaverton, OR

Evening Hours: Wednesday & Friday: 4:00pm - 7:00pm PST.

Primary Responsibilities:

- Conduct solution focused on consultations: helping clients define goals, plan action and gain insight
- Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse/chemical dependency and community-based resources
- Assist with referrals for members needing ongoing/additional services
- Provide limited follow-up care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
- Provide manager consultation services on a variety of work-related issues such as performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
- Provide crisis intervention and management support in response to Critical Incidents/Disruptive Events
- Conduct on-site or virtual training or educational support group services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
- Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
- Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame
- Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follow state and federal licensing practices
- Other projects assigned by manager

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

- Masters / Doctoral degree in a recognized behavioral health discipline
- Current, unrestricted license at the independent practice level for the state of Oregon
- 3+ years of experience conducting individual sessions as a fully licensed behavioral health clinician
- Computer hardware and software proficiency required with proficiency with all MS Office applications
- Proven solid written and verbal communication skills
- Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities
- Reside in the state of Oregon

Preferred Qualifications:

- CEAP or CEAP qualified
- Training in EAP, workplace, and organizational dynamics
- EAP experience with emphasis on behavioral health, wellbeing, chemical dependency, and workplace issues
- Experience conducting presentations and webinars
- Understanding or experience in short term solution focused interventions
- Proven solid interpersonal skills required and the ability to work effectively among different levels of management and personnel

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Not Specified
Healthcare Consultant I-167923
Salary not disclosed
Homestead 2 days ago
Job Title: Healthcare Consultant I-167923 Location: Miami-Dade County, FL (Must reside in zip codes: 33032, 33033, or 33035) Pay: $34.13 per hour Schedule: Monday – Friday | 8:00 AM – 5:00 PM EST Work Setting: Remote with field travel (50–75% within Miami-Dade County) Overview We are seeking a Healthcare Consultant I to support Medicaid Long Term Care members within Miami-Dade County.

This is a remote, field-based role requiring travel to members’ homes, Assisted Living Facilities, and Skilled Nursing Facilities.

In this role, you will coordinate case management services, conduct member assessments, and collaborate with care teams to support individuals with complex medical and social needs.

This position plays a key role in improving member outcomes through proactive care planning, education, and resource coordination.

Key Responsibilities Coordinate case management activities for Medicaid Long Term Care members.

Conduct comprehensive member assessments using care management tools.

Manage a caseload of both supportive and medically complex members.

Develop and implement care plans to support member health and wellness.

Identify and escalate quality of care concerns through appropriate channels.

Provide education, coaching, and support to help members make informed healthcare decisions.

Collaborate with healthcare providers and community resources to ensure continuity of care.

Required Qualifications Bachelor’s degree in Social Work or related field required (non-nursing role).

Bilingual (English/Spanish) required.

Ability to travel 50–75% locally within Miami-Dade County.

Strong communication, organizational, and problem-solving skills.

Ability to work independently in a remote environment.

Preferred Qualifications 1+ year of experience in behavioral health or long-term care settings preferred.

Experience in case management or care coordination.

Keywords: case management, care coordination, healthcare consultant, Medicaid, long term care, behavioral health, social work, bilingual Spanish, field case manager, care planning, patient advocacy, community resources, healthcare support
Not Specified
Healthcare Consultant I-{167913}
🏢 A-Line Staffing Solutions
Salary not disclosed
Hialeah 2 days ago
Job Title: Healthcare Consultant I-{167913} Location: Hialeah, FL Pay: $34.13 per hour Schedule: Monday – Friday | 8:00 AM – 5:00 PM EST Work Setting: Remote with field travel (50–75% within Miami-Dade County) Overview We are seeking a Healthcare Consultant I to support Medicaid Long Term Care members within Hialeah, FL.

This is a remote, field-based role requiring travel to members’ homes, Assisted Living Facilities, and Skilled Nursing Facilities.

In this role, you will coordinate case management services, conduct member assessments, and collaborate with care teams to support individuals with complex medical and social needs.

This position plays a key role in improving member outcomes through proactive care planning, education, and resource coordination.

Key Responsibilities Coordinate case management activities for Medicaid Long Term Care members.

Conduct comprehensive member assessments using care management tools.

Manage a caseload of both supportive and medically complex members.

Develop and implement care plans to support member health and wellness.

Identify and escalate quality of care concerns through appropriate channels.

Provide education, coaching, and support to help members make informed healthcare decisions.

Collaborate with healthcare providers and community resources to ensure continuity of care.

Required Qualifications Bachelor’s degree in Social Work or related field required (non-nursing role).

Bilingual (English/Spanish) required.

Ability to travel 50–75% locally within Hialeah, FL.

Strong communication, organizational, and problem-solving skills.

Ability to work independently in a remote environment.

Preferred Qualifications 1+ year of experience in behavioral health or long-term care settings preferred.

Experience in case management or care coordination.

Keywords: case management, care coordination, healthcare consultant, Medicaid, long term care, behavioral health, social work, bilingual Spanish, field case manager, care planning, patient advocacy, community resources, healthcare support
Not Specified
Behavioral Health Consultant
✦ New
Salary not disclosed
Waukegan, IL 12 hours ago

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.


Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Behavioral Health team! The Behavioral Health Consultant (BHC) position is a behavioral health provider who operates both in a consultative role within the primary care setting and serves as a member of the Behavioral Health Program. The employee provides PCP-initiated consultation services that may include differential diagnosis, screenings, psychoeducation, brief intervention, and referral for further treatment. In addition, the BHC will maintain a case load, providing individualized mental health assessments, treatment, and counseling, as appropriate.


At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie’s Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.


*Compensation is based on each candidate's experience, skills, and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience, and education will be reflected in the compensation offered.


Qualifications

Education

  • Master’s degree in a Behavioral Health discipline (e.g., Social Work, Psychology, Mental Health Counseling, etc.) with a valid Illinois State Licensure as appropriate to discipline.


Skills and Knowledge

Required:

  • Prior work experience as a LSW or LPC in medical setting or Federally Qualified Health Center preferred.
  • Cultural competency to work in a low income, minority environment.
  • Ability to maintain confidentiality and trust of clients.
  • Bilingual fluency (English/Spanish) and bi-cultural competency required (may be required to work with non-English/Spanish only speaking patients and/or guests).

Preferred:

  • Demonstrates knowledge and application of behavior change, adult learning, and group process theories
  • Community resources oriented
  • Computer skills (MS Word, MS Excel, and MS Publisher, etc.)
  • Time management skills
  • Detailed oriented
  • Ability to multi-task
  • Ability to conduct individual and/or group presentations


The Erie Advantage Pledge

WORKING TOGETHER FOR WHAT MATTERS MOST

Erie makes a pledge that all current and future employees can feel confident that:

  • Our mission, vision, and values unite us.
  • Our voices matter.
  • We do things well.
  • Our inclusive culture promotes balance and belonging.
  • We find our career sweet spot at Erie.
Not Specified
Patient Relations Consultant
✦ New
Salary not disclosed
Cambridge, MA 12 hours ago

Cambridge Health Alliance (CHA)'s Division of Quality is responsible for promoting a culture of safety, patient and staff engagement, and performance excellence aligned with national patient safety goals.


The Patient Relations Consultant plays a critical role within CHA, serving a diverse patient population as a liaison between patients, their families, and healthcare teams to ensure concerns are addressed and patient perspectives inform improvement. The consultant serves as a patient advocate, facilitating the resolution of concerns and mediating communication between patients, families, and care teams, while elevating patient feedback to strengthen a culture of safety, reliability, and patient-centered care.



Position Overview


This position is responsible for managing complaints, Human Rights inquiries, and Quality of Care complaints in accordance with CMS and DMH guidelines. In addition to resolution of individual concerns, the consultant identifies patterns and themes in patient feedback and partners with clinical and operational leaders to facilitate service recovery, promote learning, and support improvement efforts.


Working closely with the Director of Patient Experience and partners across Quality and Safety—including Risk Management, Performance Improvement, and the Quality & Safety Data and Analytics teams—the Patient Relations Consultant contributes to CHA’s High Reliability journey by ensuring the patient voice informs organizational learning, service recovery, and improvement efforts, while supporting regulatory readiness and compliance.



Key Responsibilities


  • Complaint Management: Timely investigation, resolution, and response to all patient concerns, complaints, and grievances in adherence to CMS guidelines.
  • Service Recovery: Collaborate with leadership to identify and implement service recovery opportunities to ensure exceptional patient/family experience outcomes. Rounding in Med Surg Units to provide Service Recovery coaching as needed.
  • Patient Advocacy: Act as a patient advocate, ensuring patient and human rights are respected and their voices are heard throughout their care journey.
  • Documentation and Reporting: Maintain meticulous records of complaints, investigations, and resolutions, contributing to data-driven decision-making for patient experience improvement.
  • Cultural Competency: Contribute to building patient experience programs that align with and support cultural competency, diversity, equity, and inclusion efforts.
  • Collaboration: Partner with various departments and frontline staff to understand patient needs and concerns, and to promote a shared vision for service excellence.
  • Elevate the Patient Voice: Ensure patient feedback is meaningfully represented in organizational learning by sharing themes, insights, and direct patient perspectives in the Grievance Committee and other governance forums.
  • Organizational Learning: Identify themes and trends from patient concerns and partner with clinical and operational leaders to ensure patient feedback informs quality, safety, and patient experience improvement initiatives.
  • Early Warning System: Recognize and escalate patient concerns that may signal emerging safety, quality, or system issues, supporting a proactive approach to harm prevention and service improvement.
  • Patient Voice Integration: Collaborate with the Director of Patient Experience to ensure patient feedback and lived experiences are incorporated into governance discussions, improvement initiatives, and the Grievance Committee.



Essential Skills


  • Problem Solving & Resolution: Demonstrate strong analytical and problem-solving skills to effectively investigate and resolve complex patient concerns.
  • Communication: Possess excellent communication skills (written and verbal) to effectively interact with patients, families, staff, and leadership, often in sensitive situations.
  • Empathy & Compassion: Exhibit a high degree of empathy, compassion, and cultural sensitivity when interacting with a diverse patient population.
  • Collaboration & Teamwork: Work collaboratively with the Patient Relations team, the Director of Patient Experience, and other departments to achieve shared goals.
  • Regulatory Compliance: Maintain current knowledge of CMS and DMH guidelines for complaint management.
  • Data Utilization: Contribute to the interpretation and analysis of patient experience data to identify opportunities for improvement.
  • Continuous Improvement: Actively participate in efforts to identify actions for CHA to achieve national best practice status with respect to patient experience.
  • Discretion & Confidentiality: Maintain the highest level of discretion and confidentiality regarding patient information and sensitive issues.
  • Systems Thinking: Ability to recognize patterns in patient concerns and connect individual experiences to broader opportunities for quality, safety, and system improvement.



Qualifications


Education:

  • Bachelor’s degree required; degree in psychology, counseling, nursing, social work, public health, or a related clinical or behavioral health field preferred. Experience may be substituted in lieu of degree.
  • Master’s degree preferred.


Experience:

  • Minimum of three years' experience in patient relations, patient advocacy, or a similar role within a healthcare setting.
  • Experience working with diverse patient populations is strongly preferred.
  • Bi-lingual skills are preferred.


Skills:

  • Demonstrated ability to manage and resolve complex complaints and sensitive issues.
  • Strong understanding of patient rights and advocacy principles.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in relevant software applications for documentation and reporting.
  • Ability to understand and apply regulatory guidelines (CMS).
  • Strong organizational skills and attention to detail.



Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.





Location: 1035 Cambridge Street, Cambridge, MA

Work Days: 8:00am - 4:30pm

Department: Patient Experience and Complaints

Job Type: Full-time

Work Shift: Day

Hours/Week: 40

Union Name: Non-Union

Not Specified
Risk and Safety Consultant
🏢 BBSI
Salary not disclosed
Modesto, CA 2 days ago

Our focus is business owners. Is yours?


Everything we do at BBSI is in support of business owners. We facilitate conversations around a broad range of organizational areas that allow business owners to run their companies more effectively. With 69 branches across the country, our large footprint and decentralized structure allow us to offer our clients a high-touch, relationship-based experience. We stand shoulder-to-shoulder with them and enable them to view their businesses—and their roles as owners—differently. Every business owner is on a journey. BBSI is with them every step of the way.


BBSI (Nasdaq) is experiencing a steady rate of growth and is looking for key employees to complement our existing teams. The Risk Consultant role provides leadership to our business-owner clients and our internal team of experts.



The BBSI Risk & Safety Consultant primary objective is to help business owners maximize their investment in human capital through establishment of best practices, specifically focusing on enterprise risk management and risk mitigation strategies that jointly and positively impact client and BBSI initiatives and profitability. Additionally, the Risk & Safety Consultant will partner with client companies to educate and influence them on matters involving the promotion of a proactive risk management culture, occupational health and safety and behavior based safety.


This person must demonstrate strong business acumen, an entrepreneurial spirit with a genuine desire to proactively and consistently deliver results for our clients and internal teams.


This position is a full time, exempt position that is accountable to the Director of Risk Management, the Area Manager and respective Business Unit(s).


Requirements

  • Solid understanding of occupational health and safety principles and practices
  • Experience working in a dynamic team environment
  • Worker’s Compensation Claims management and coordination
  • Multi-client consulting experience a must
  • Experience working directly with business owners a plus
  • Understanding of safety culture and ability to demonstrate how to shift one
  • Demonstrated proficiency in conducting root cause analysis for risk mitigation
  • Demonstrated experience with customer collaboration
  • Process Control and Continuous Improvement experience preferred
  • Ability to benchmark, measure, analyze and articulate the value of risk management initiatives, practices and policies
  • At least 10 years of risk management, occupational health and safety and regulatory experience required.
  • Ideally the candidate will have a professional certification(s) such as CSP (Certified Safety Professional), ARM (Associate in Risk Management), RPIH (Registered Professional Industrial Hygienist), CHMM (Certified Hazardous Materials Manager), CIH (Certified Industrial Hygienist), Six Sigma (Black or Green Belt) or an equivalent certification.
  • Candidate must have operations and/or consulting experience
  • Demonstrated ability to write, develop and deliver successful presentations to individuals and groups at all levels of an organization
  • Bachelor’s degree required, advanced degree preferred
  • Risk mitigation from insurance industry preferred, but not required
  • Roughly 70% of time spent with clients at their location – primarily local
  • EHS management or EHS mitigation skills include, but are not limited to:
  • Facility, job site and pre-construction surveys
  • Regulatory compliance, including OSHA consultations
  • Driver safety, fleet safety, loss control
  • Return to work programs and implementation
  • Safety champion identification and development
  • Train-the-trainer occupational safety training programs



For individuals with these requirements, this position offers:

  • The stability of working for a publicly traded, growth-oriented company
  • Phenomenal work environment where we work hard, have fun, promote growth and development, and build great relationships with solid business professionals
  • Opportunity to impact the success and growth of client companies and BBSI
  • Knowledge that you are working for a results-oriented organization
  • Experience interacting with professionals in multiple industries


Salary and Other Compensation:

The starting salary range for this position is $90,000-110,000 annually. Factors which may affect starting pay within this range may include geography, skills, education, experience, certifications and other qualifications of the candidate.


This position is also eligible for incentive pay in accordance with the terms of the Company’s plan.


Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, health savings account, flexible savings account, dental insurance, vision insurance, 401(k) retirement plan, accidental death and dismemberment, life insurance, voluntary life insurance, voluntary disability insurance, voluntary accident, voluntary critical care, voluntary hospital indemnity, legal, identity & fraud protection, commuter benefits, pet insurance, employee stock purchase program, and an employee assistance program.


Paid Time Off: 40 hours of paid sick leave annually (additional sick/front loading/accrual, if any, based on state or regional requirements); vacation accrues up to 80 hours in the first year, up to 120 hours in years 2-4, and up to 160 hours in the fifth year; 6 paid holidays annually, 4 paid volunteer days annually.


Diversity and Inclusion are critical parts of our corporate culture. BBSI strives to create a workplace where everyone feels included and empowered to bring their full, authentic selves to work, and is treated fairly. BBSI is an equal opportunity employer and makes employment decisions on the basis of merit.


If you meet the above requirements, we welcome the opportunity to learn more about you. For more information, visit us at www. Please apply via this posting and not by contacting our local or corporate offices.


Click here to review the BBSI Privacy Policy: “California applicants: to see how we protect your data, visit our website at ”

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