Beaver Roofing Jobs in Usa

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.

• Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. 

What you have:

• High School Diploma or General Equivalency Diploma.

• 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims

• Knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.

• Ability to prioritize and multi-task, including navigating through multiple business applications.

• May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• 1+ years relevant property adjusting claims of moderate complexity

• Experience desk adjusting residential property claims to include water, roof, and personal property

• File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement)

• Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta)

• Currently hold an active P&C Adjuster license

• Experience working directly for a standard insurance carrier

• Experience in a all center environment

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $57,970 - $97,820.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Rapid Home Service Group – Long Island, NY

If you’ve got sales skills, people skills, and big goals, this might be the shot you’ve been waiting for.

At Rapid Home Service Group, we’re building the future of home services. Roofing, decks, and remodeling — all done faster, cleaner, and more professionally than the industry has ever seen.

But this isn’t just about what we build for homeowners — it’s about what we’re building inside the company.

Our culture runs deep. It’s built on accountability, discipline, and a commitment to becoming the best version of yourself, both in and out of work.

We call it our HERO Sales Culture — and it’s the heartbeat of Rapid.

In a Hero Sales Culture, salespeople are protectors and advocates who willingly sacrifice for the entire organization. Every paycheck. Every family. Every future at Rapid depends on your success. This isn't pressure—it's an honor. It's a responsibility that hero salespeople embrace with pride. When you close deals, you're not just hitting targets—you're protecting everyone's livelihood.

Take a minute to check out our HERO Sales Culture Guide. It explains exactly who we are, how we operate, and what kind of people thrive here.

Its attitude over skills at Rapid.

If you don’t align with our values or the idea of becoming a HERO — don’t apply.

But if you’re ready to grow, lead, and build something massive with a team that actually lives what it preaches — welcome home.

We’re a Long Island–based powerhouse flipping the home service game on its head — using technology, systems, and culture to dominate markets while delivering an experience homeowners actually enjoy.

We’re building the most respected home service brand in America.

A HERO SALES CULTURE AT RAPID -> READ DOCUMENT BEFORE APPLYING.

• Meet pre-qualified homeowners across Long Island (no cold calls, no door knocking)
• Help design dream projects — roofing, decking, or remodels
• Use simple but cutting-edge tech to quote full jobs in minutes (no spreadsheets or guesswork)
• Present clear, value-driven options that make buying easy
• Work hand-in-hand with your inside sales support team that keeps your calendar full
• Follow our proven sales system that’s built to make you win

• Every morning, our team trains together live at HQ from 8-9am — sharpening skills, pushing each other, and leveling up daily to keep you closing at your best.
• You’ll then run 1–3 pre-qualified appointments a day (all set for you)
• Averages 6–15 appointments a week
• Between appointments, you’ll be closing loops — following up on open quotes, rehashing past opportunities, and turning old leads into new wins.
• All appointments are on Long Island — Nassau and Suffolk County

• A valid driver’s license
• A drive that won’t quit — hungry, competitive, and coachable
• Comfort using iPads and quoting software (we’ll train you)
• A clean, confident, trustworthy presence in the home
• Previous in-home sales or construction experience helps — but attitude wins

• Uncapped commissions – top reps earn $125K–$300K+
• No cold calling – your appointments are set for you
• Daily tech & sales training – we invest in your success - DAILY.
• Full-time inside sales support – helping you close more deals, faster
• Real growth path – leadership, management, and multi-division opportunities

Flexible scheduling, but this is a lifestyle role.

Evenings and weekends are when deals close — we play where the money is.

Rapid Home Service Group isn’t just another contractor — we’re building a revolutionary home-service platform.

If you want to be part of a movement that’s changing the way America experiences roofing, decking, and remodeling, you’ll fit right in here.

We keep it simple. Submit your info here — no drawn-out forms, no awkward calls.

Once you apply, you’ll be invited to our daily live sales training at our Long Island HQ in Bohemia where we can meet you and get to know each other.

Learn more here: DAILY SALES MEETUP

All inquiries and training invitations are handled discreetly and kept 100% confidential.

Come learn, connect, and see how we train the best salespeople in the home-service game.

If you’ve got the hunger, we’ll give you the platform.

Let’s build something massive together.

Apply now.

Orlando | Tampa | West Palm Beach

PRC | Property Renovations & Construction is expanding across Florida.

Based in Brevard County, PRC is a trusted provider of high-quality commercial and residential renovations, specializing in roofing, windows, and doors. With expert licensing (LIC# CGC1512780 | CCC1329801), we deliver reliable, long-lasting solutions while upholding the highest industry standards.

As we grow into Orlando, Tampa, and West Palm Beach, we’re seeking driven Sales Specialists to help establish and expand our presence in these markets.

This is a full-time, on-site Sales Specialist role located in:

• Orlando, FL

• Tampa, FL

• West Palm Beach, FL

You will be responsible for:

• Identifying and engaging new commercial clients

• Building strong relationships with property managers, developers, and HOA's

• Conducting professional sales presentations

• Assisting clients in selecting roofing, window, and door solutions

• Achieving and exceeding sales targets

• Contributing to market expansion and brand growth

• 2+ years of sales experience (construction, roofing, windows and doors)
• Strong communication and customer service skills
• Self-motivated with a results-driven mindset
• Ability to work independently and manage territory
• Reliable transportation required
• High school diploma or equivalent
  

• Base + Uncapped Commission

• Performance incentives

• Growth into leadership as markets expand

• Strong operational and licensing support

• Opportunity to build your territory

If you have connections in your local market and want to grow with a licensed, established construction company expanding across Florida — we want to connect.

Apply on LinkedIn or send your resume to:

A long-standing U.S. manufacturer in the roofing industry recognized for its high-quality products, innovative technology, and strong commitment to craftsmanship, safety, and community values is looking for a Territory Manager. They are seeking a candidate with strong business-to-business experience who can think innovatively and remain resilient in the face of challenges.

Responsibilities

• Inspect residential and commercial roofing systems to ensure quality standards and compliance.
• Provide training and guidance to customers and contractors on proper installation techniques for company products.
• Lead meetings and deliver presentations to diverse stakeholder groups.
• Prepare detailed reports and professional business correspondence to support sales and service operations.
• Coordinate and manage customer service initiatives to enhance satisfaction and retention.
• Research and compile prospective customer leads using industry resources and market data.
• Travel within the assigned territory to build relationships with current and potential customers while promoting company products.
• Demonstrate product features and benefits through samples, catalogs, and other sales tools.
• Present pricing options, credit terms, and prepare contracts for customer orders.
• Estimate delivery timelines based on production schedules and logistics capabilities.

Qualifications

• Bachelor's degree from a four-year college or university, or at least four years of relevant experience and/or training; equivalent combinations of education and experience will be considered.
• Valid driver's license required.
• Ability and willingness to travel by air within and outside the assigned territory.
• Must be able to accommodate overnight travel as part of the role.
• Capable of frequently lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
• Visual acuity sufficient for driving and inspecting roofing systems, with minimal color discrimination and accurate depth perception.
• Comfortable working extended hours as needed.

Benefits

• Health insurance (medical, dental, vision, disability, etc.)
• 401k match and other retirement plans
• Paid time off

Compensation: $110,000 - $120,000 + quarterly bonus

Position Objective: JOIN A COMPANY WHERE YOUR WORK MAKES A DIFFERENCE. Sunbelt Modular is a wholesale manufacturer that provides prefabricated buildings and structures to modular building dealers. We build schools, medical offices, data centers, and many other types of buildings. This role will work closely with the engineering group and will provide support to sales, estimating, and production teams. The ideal candidate will have a strong foundation in structural analysis and engineering design principles for both gravity and lateral systems with various building materials including wood and steel. The role provides structural engineering support and services to multiple modular manufacturing facilities around the United States. This position is remote with minimal travel required.

Essential Duties & Responsibilities

• Provide assistance to the engineering team (or individually) to move a project through the structural design phase
• Provide a complete structural calculations package for the entire design of modular units both individually and as a multi-unit complex for the state submission of each project
• Structural calculations are to include a comprehensive design of the modular unit for both the gravity and lateral systems
• Gravity designs consist of roof framing members, bearing walls, continuous span multi-layer plywood beams, structural steel clean-span trusses, engineered posts, built-up posts, HSS structural steel posts, floor joists, and wide flange structural steel chassis members
• Lateral design consists of roof and floor diaphragm sheathing, exterior wall shearwalls, interior wall shearwalls, and structural steel portal frames
• Ability to complete ‘special interest’ projects from start to finish including multi-story modular unit complexes, shipping container conversion projects, and others
• Other duties as assigned

This position is also expected to:

• Work efficiently in a fast-paced environment
• Maintain a positive, professional demeanor at all times
• Provide outstanding customer service to internal and external clients
• Be very detail oriented and well organized
• Possess outstanding interpersonal and communication skills – verbal and written
• Be skilled at problem solving and analysis
• Maintain a strong work ethic

Qualifications and Educational Requirements

• Bachelor of Science in Engineering from an EAC/ABET accredited university
• Licensed professional civil/structural engineer – preference given to candidates actively licensed in Alaska, California, and Hawaii; ability to obtain additional state licensures quickly
• Complete and current NCEES record holder
• Minimum of three (3) years’ experience as a practicing P.E. (civil/structural)
• Experience in load development and correct application to the structure
• Experience developing structural calculations for gravity and lateral systems
• Experience reviewing drawings and developing structural details
• Structural analysis/engineering design software proficiency in:

o  Excel (in-house database usage)

o  ENERCALC – Structural Engineering Library

o  Tekla – TEDDS

o  RISA – 3D

o  RGS Software – CFS 14

o  Woodworks

o  Bluebeam Revu

• Ability to develop gravity and lateral systems from concept through completion
• Ability to analyze and provide structural designs with many different materials such as wood, cold-formed steel and structural steel
• Ability to provide complete design of various building components including roof rafters, wall studs, floor joists, clearspan steel trusses, shearwall panels, structural steel portal frames and others
• Familiarity with current building codes (IBC, ASCE, NDS, AISC, AISI)

Preferred Skills

• Experience in an engineering setting with drafting responsibilities and the shop drawing review process
• Field inspection experience
• Multi-story wood design experience
• Shipping container conversion design experience

Job Requirements

• Able to successfully pass a criminal background check (following a conditional offer of employment)

Sunbelt Modular, Inc. is committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, citizenship status or any other factors prohibited by federal, state, and local law. The Company will provide reasonable accommodation for qualified individuals with a disability.

Job description

Job Overview:

Missouri Builders Service, Inc. a leading commercial roofing and sheet metal contractor, providing superior commercial exterior building installation services throughout the Midwest since 1948.

Today, our professional services include commercial, industrial, and institutional roofing, architectural sheet metal, insulated metal wall panels, aluminum composite and plate metal panel assemblies and waterproofing for new construction and roof restoration projects. We specialize in a variety of installation techniques and have the necessary experience to provide a complete building envelope package for even the most complicated project.

We are looking for an experienced Construction Project Manager to join our growing team at our St. Louis office. If you're a hard-working professional, Missouri Builders Service, Inc. is a perfect company for you.

Responsibilities for Construction Project Manager:

· Analyze labor, material, and time requirements for a project

· Negotiation of Contracts

· Produce and track Submittals, Shop Drawings, RFI’s, Change Orders, Schedules, Pay Applications and Project Closeouts

· Coordinate order and schedule delivery of materials

· Manage actual costs in order to meet budgeted costs

· Manage construction schedule and activities in conjunction with project superintendents

· Issue weekly progress updates as needed regarding costs and timelines

· Manage relationships with general contractors, owners, and suppliers

Qualifications for Construction Project Manager:

· Bachelor's degree in Building Construction, Construction Management, Civil Engineering, or Architecture

· 3+ years of experience in project management within the construction industry

· Comfortable reading and understanding drawings and specifications

· Proficient in Microsoft Office and general computer software

· Demonstrated knowledge of construction, engineering, and architecture principles

· Ability to budget, schedule, negotiate, and control costs

· Strong interpersonal and communication skills

· High degree of familiarity with contract and subcontract documents, terms, and conditions

· Strong leadership and management skills

· Ability to work well on a team

· Detail oriented

Benefits:

· Matching 401 K

· Annual Profit Sharing

· Company provided truck

· Company provided cell phone

· Health Insurance, 100% premium paid by MBS

· Disability Insurance, 100% premium paid by MBS

· Life Insurance, 100% premium paid by MBS

· Paid Time Off

Missouri Builders Service, Inc. is an equal opportunity employer and considers all applicants for all positions without regard to race, color, creed, gender, national origin, age, disability, marital or veteran status.

Job Type: Full-time

Salary: From $60,000.00 - $90,000.00

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person

About American Home Contractors

American Home Contractors is a fast-growing, industry-leading exterior remodeling company serving homeowners across the Mid-Atlantic. We specialize in roofing, siding, windows, doors, gutters, and premium solar solutions, including Tesla Solar Roof installations.

With thousands of 5-star reviews and operations across multiple states, our mission is simple: to install peace of mind for every homeowner we serve.

Position Overview

We are seeking a hands-on Call Center Manager to lead and support our Customer Service Representative (CSR) team across two office locations.

This role is ideal for a leader who enjoys staying connected to day-to-day operations while also developing people, improving processes, and driving performance. The Call Center Manager will balance active involvement on the phones, while coaching, performance management, and cross-functional collaboration.

This is a 100% in-office position, based out of either Fulton, MD or Chantilly, VA, with time spent in both offices.

Our Call Center Environment

• High-volume inbound and outbound call activity
• CSRs average 100–150 outbound calls per day
• Inbound calls are answered promptly, with a strong focus on customer experience
• Real-time scheduling adjustments and dispatch coordination occur throughout the day
• CRM accuracy directly impacts field productivity and revenue
• The CSR team supports multiple business lines: Tune-Up Program, Retail exterior replacements, Solar Roofing, and Solar Panels

What You’ll Do

• Lead, coach, and support a team of CSRs
• Stay engaged with daily call activity and assist with inbound or outbound calls as needed
• Monitor call performance, outbound productivity, and appointment-setting metrics
• Provide real-time coaching and feedback to help CSRs improve call quality and confidence
• Support accurate scheduling, dispatching, and same-day adjustments
• Partner with Marketing, Sales, and Operations to ensure lead flow and staffing are aligned
• Review dashboards and reports to track performance and identify opportunities
• Conduct 1:1s, performance reviews, and coaching conversations
• Participate in hiring, onboarding, and team development
• Ensure CRM (Zoho) data is accurate and consistently maintained
• Help refine workflows, scripts, and standard operating procedures
• Assist with resolving escalated customer issues professionally and efficiently
• Model company core values: Integrity, Hard Work, and Service

What Success Looks Like

• Strong, consistent call performance across the team
• High-quality appointments that align with business goals
• Reliable CRM data that supports marketing and operations
• Engaged, supported CSRs who understand expectations
• Smooth coordination with field teams and minimal scheduling disruptions
• Positive customer feedback and effective resolution of concerns

What We’re Looking For

• 3+ years of experience leading or supervising teams in a call center or high-volume customer service environment
• Comfort managing both inbound and outbound call activity
• A leadership style that combines coaching, accountability, and approachability
• Strong attention to detail and respect for accurate data and processes
• Experience using CRM systems and call center tools
• Ability to thrive in a fast-paced, collaborative environment
• Willingness to work fully in-office and spend time at both office locations

Preferred Experience

• Background in home services, construction, trades, or appointment-based sales
• Familiarity with Zoho CRM, RingCentral, Podium, or similar tools
• Experience working closely with marketing or lead generation teams

Why This Role Is Unique

This position offers the opportunity to lead a close-knit team, stay connected to the work, and play a meaningful role in shaping how customers experience our brand. It’s well-suited for a leader who enjoys being visible, accessible, and involved, while still driving performance and growth.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

***Multiple Openings***

As a dedicated Quality Property Reinspector, you will ensure a quality property repair estimate and valuation product by focusing on targeted areas to continuously calibrate the reinspection process, validates reported findings and provides an objective subject matter expert (SME) knowledge to the Property Claims community and Third-Party vendors. Drives USAA’s financial strength by measuring and reporting estimate accuracy for Property Claims and Third-Party vendors.

This is a field-based role that will require you to reside and work within one of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX. Candidates who are willing and able to work in the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX are encouraged to apply. Relocation assistance is not available for this position.

What you’ll do:

• Measures property estimates accuracy and efficiency through conducting thorough, timely re-inspections/audits of property and property repair estimates, and reports on payment accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors).
• Reports reinspection/audit findings on estimate accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors) for corporate score cards.
• Assesses the health of property estimating through participation in ad-hoc and market audits, working closely with Claims stakeholders to identify areas for improvement.
• Provides objective, proactive, and actionable feedback of Physical Damage (PD) policy, procedures and regulations to the Claims Stakeholders and Third-Party vendors.
• Creates awareness and drives understanding of Property adjusting and estimating procedures by delivering a work product that is consistent and compliant with policy, procedures, and regulations to Claims Stakeholders.
• Serves as a Property Adjusting SME on property estimating through post audit calibration meetings, ride-a-longs with other Property employees inspecting property, training materials, Property Director teleconferences and Property Champion teleconferences.
• Applies expert knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, USAA property estimate/repair process and procedures.
• Provides support for the presentation, discussion, and auditing of diagnostic estimates within key regional markets, contributing to the assessment of estimate quality. During a catastrophe, or post event, performs property reinspections for catastrophe claims with a minimum of 28 consecutive days during the catastrophe event or post event. Requires working time requirement of 7 consecutive days, 7:00AM 7:00PM, member time.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you’ll have:

• High School Diploma or General Equivalency Diploma.
• 2 years relevant property field adjusting experience.
• Experience writing estimates in Xactimate and XactAnalysis.
• Knowledge and experience of property claims contracts.
• Knowledge of property construction and structural repair techniques.
• Working knowledge of Microsoft Office applications (Outlook, Word, Excel).

What sets you apart:

• Previous experience managing TPA estimating, QA, Audits.
• Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights.
• 4+ recent years writing Dwelling estimates in Xactimate and XactAnalysis.
• 4+ recent years of working property claims contract knowledge.
• Experience working with both internal and external partners/suppliers.
• Willingness to travel at least one week per month.
• Currently reside or work within any of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX.

Physical Demand Requirements:

• Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
• Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
• Ability to crouch and stoop to inspect confined attic spaces and go beneath homes into crawl spaces.
• Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

​The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation range: $77,120-$147,390.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.