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Director to VP of Process/Manufacturing & Engineering

Location: Seattle, WA / Reports to: Chief Executive Officer (CEO)

The core of this position is someone who has directly taken a chemical or process manufacturing technology from early stage development through pilot and into commercial production. Specifically someone who has scaled a process based manufacturing system, liquids, heat, pressure, continuous or batch processing, from benchtop or pilot scale to revenue generating commercial scale.

Must have

• Direct experience scaling a process-based manufacturing system from pilot or bench scale to commercial production, ideally with clear quantifiable outcomes.

Strong preference

• Experience doing this scale-up within a startup or resource-constrained environment.
• Background in chemical or process engineering rather than mechanical or discrete manufacturing.
• Experience building operational, quality, and production infrastructure during the early commercialization phase.
• Quantifiable impact metrics around scaling chemical processes. This can take a few different forms, “ X size pilot to first $Y M/yr commercial production" or “Increased production Z%” etc.

Further, someone who has operated across engineering, supply chain, and operations, a true “operations-oriented engineer.” High level of independence and drive, ideally someone who proactively flags risks, pushes timelines, and takes ownership of execution.

This is a senior, execution-focused leader, responsible for translating our technology into safe, reliable, on-spec, and cost-disciplined production at scale via our external partner network. You will own the production and engineering strategy, including leading technology transfer, managing contract manufacturer (CM) performance, and driving EPC execution for facility expansion while working with executive leadership to set the strategy for continuous improvement and a large-scale manufacturing network. You will serve as the primary commercial and technical bridge between internal innovation team and the manufacturing environment. This role requires a leader who is equally comfortable turning a wrench, reviewing P& IDs, negotiating multi-million-dollar MSAs, and acting as the owner’s representative & quote, on major capital projects.

What You’ll Do

1. Strategic Technology Transfer and Scale-up

○ Lead the ‘Bench-to-Plant’ Interface: Manage the technical hand-off from internal development to external partners, ensuring processes are robust, documented, and ready for commercial-scale production.

○ Scale-Up Oversight: Steward production, quality, and throughput during the critical transition from pilot to commercial runs, troubleshooting as necessary

○ Process Integrity: Ensure high standards for quality and yield is maintained when processes leave our internal control and enter our partner network.

○ Manage all aspects of technology transfer from R&D to contract manufacturing partners, driving tonnage-scale, on-spec production.

○ Planning for Velocity: properly scope and strategically plan timelines to maintain a venture backed pace for scale-up

2. Contract Manufacturing Ownership and Commercial Strategy

○ Commercial Negotiation: Lead the negotiation of Master Service Agreements (MSAs), tolling fees, and other manufacturing contracts. You are responsible for structuring deals that align incentives and protect our interests.

○ Partner Management: Serve as the single point of accountability for CM relationships. Set, track, and enforce KPIs for quality, OTIF delivery, and yield.

○ COGs Ownership: Own the external production cost model and rigorously define cost drivers and partner with the finance team to forecast scenarios and define and refine unit economics.

3. EPC Leadership and Scale Up

○ Project Delivery Strategy: Select and manage the appropriate project delivery model (e.g. Design-Bid-Build vs EPCM) and lead the selection of EPC vendors

○ Front-End Definition: Provide rigorous oversight of FEL/FEED stages to lock in scope before capital commitment.

○ Owner’s Representative: Act as primary “Owner’s Rep” for all capital projects, holding external firms accountable for schedule, cost, quality, and safety performance, serving as decision maker of change orders.

○ Own the Build: Oversee the physical execution of facility upgrades or new builds, ensuring a seamless handover to operations.

○ Provide technical input into the strategy of where and how to manufacture product to support business growth

4. Quality, Safety, and Risk Management

○ EHS Compliance: Audit and enforce safety standards at CM and any external sites where we are operating.

○ Supply Chain Risk: Identify point of failure in our external network and develop contingency plans for capacity and logistics

○ Quality: Own and maintain Ravel’s quality management framework, including oversight of SOPs, documentation, and continuous improvement across internal operations and external partner.

What You’ll Bring

● B.S. or M.S. in Chemical Engineering, Process Engineering, Materials Science, Mechanical Engineering, Industrial Engineering, Chemistry or a closely related discipline, or equivalent experience gained through progressive responsibility in manufacturing operations. A PhD or MBA is a strong plus.

● 10+ years’ experience in chemical/process manufacturing, technology transfer, and/or contract manufacturing at pilot or commercial scale.

● Capital Projects Fluency: Demonstrated experience acting as the “Owner” on a capital project ($20M+). You understand the difference between FEL 1/2/3 and know how to control TIC.

● Commercial Acumen: Strong experience negotiating tolling agreements, joint development agreements, and construction contracts. You know how to structure a deal to protect IP and cash risk.

● Technical Authority: Ability to read PFDs/P&IDs and challenge engineering partners on design.

● Willingness to Travel: This role requires being present where the work is, at CMs and construction sites (approx 30-50% travel)

This is an opportunity to own manufacturing strategy and execution at a company scaling breakthrough technology into the real world. You will shape how we manufacture globally, with executive-level accountability for cost, quality, delivery, and facilities, and play a central role in the company’s next phase of growth.

Join a passionate, visionary team as we build a future where textile production and consumption are part of a sustainable, closed-loop system.

Traits and Characteristics:

● Hustle

● Team player (our team)

● Positive attitude

● 100% integrity

Injection Molding | Process Engineer

Specializes in designing and implementing the manufacturing processes for the injection molding department. Driver of safety, continuous improvement objectives, quality control standards, and process activities for engineering technicians and process technicians. Supports the improvement of operations and reducing operating costs.

• Provide support and direction to Process Engineers, PE technicians, process technicians, and production personnel as needed
• Develop and maintain injection molding processes and new manufacturing methods
• Provide course of action for manufacturing issues, out-of-control processes, and quality discrepancies
• Applying root cause analysis practice to solve problems
• Gather and analyze data for understanding and guiding improvement plans for key process indicators including quality, scrap, cycle time, and cost reduction
• Support standardization of equipment and procedures to meet Utz Global and Fit-4-Future initiatives
• Support new mold launches and samplings
• Key user of MES, Authentig, and remote maintenance
• Knowledge source for plant-wide system processes (i.e. Oni, Motan, etc.)
• Interface with various vendors for services, equipment, and capital improvement
• Maintain current documentation used and continue to develop new resources and SOP’s necessary to support process functions and maintain project deadlines
• Work closely with Injection Molding Manager to create and drive employee development plans for applicable team members.
• Provide on-sight training for technical staff as needed as part of employee development
• Assist in maintaining machines and equipment
• Part of a cross-functional team working with Maintenance, Tooling, Design Engineering, and Automation to address issues, complete project goals, and develop improvement ideas
• Capital improvement projects (selection, justification, quoting, installation) and working within budgetary requirements
• Other tasks as assigned by management

Requirements:

• Bachelor’s Degree (Technical, Engineering) preferred Associate Degree considered
• 2 years of experience in injection molding process engineering or
• 7+ years of experience in injection molding process with aptitude to above requirements
• Must be able to communicate well with various team members and present information in a clear, concise manner to all aspects of the organization
• Must follow established company guidelines and perform duties in a satisfactory manner

The primary areas of responsibility for this role are in the Source, Make and Plan areas of Supply Chain Management. Key functional support for Variant Configuration, Deferred Differentiation, Manufacturing execution, Reporting and Plant Maintenance.

RESPONSIBILITIES:

• Analyze and facilitates complex business scenarios to develop and improve new and existing Business Processes
• Provides training, technical and process support for key systems in areas of specialty, and as needed to fulfill both short and long term objectives
• Project Management and/or Key Contributor, may be the Project Lead or significant contributor in multiple projects running simultaneously. Projects may be cross functional boundaries, and may be global in scope.
• Proficient in SAP, solves complex process and business problems, advanced troubleshooting skills and ensures identification of root causes and resolution.
• Implements and ensures compliance with all applicable SAP system requirements
• Ensures Business Process and Systems security
• Define, develop, prioritize, execute and communicate systems projects and large continuous improvement tasks to ensure Scope, Timeliness, Costs and efficient use of resources within the Supply Chain and Logistics areas, throughout North American Operations
• Collaborate with all levels of business units and functional groups to determine business needs, requirements and strategies to ensure world class systems and process development. Design systems and processes to satisfy the requirement.
• Provide leadership for knowledge and understanding of world class business systems
• Evaluates new applications to ensure Best in Class
• Other duties as assigned

QUALIFICATIONS:

• Strong analytical skills are required to gather business requirements and advance troubleshooting skills to proposed solutions and investigate complex application incidents.
• Proficient in SAP ERP and APO systems required. SAP Module knowledge in MM, PP, PM and APO as well as basic understanding of FI and SD areas necessary.
• Complete knowledge of Access, Excel, Word, Project and other Office software required
• Experience in coordinating large teams and resolving organizational conflict
• Excellent communication skills
• Must be able to work independently with minimal guidance
• APICS and CPIM certification a plus
• Multi-lingual (English with German and/or Spanish) a plus
• Lean Leader, PQI, and Six Sigma Training a plus
• Manager experience preferred

EDUCATION AND EXPERIENCE:

• BS/BA required, Master’s Degree desired
• 7+ years of Supply Chain business experience in at least two of the following areas: Forecasting, Production Planning and Operations, Sales and Operation Planning, and Distribution
• 5+ years of Project Management experience

Position will be located in either Versailles, KY or Wilmington, MA with required in-office days.

Relocation is not be available with this position.

Trident Consulting is seeking a " Chemistry Core 3 / Process Chemistry Scientist " for one of our clients. A global leader in business and technology services.

Job Title: Chemistry Core 3 / Process Chemistry Scientist

Location: Milwaukee, WI

Type: Contract

Pay Rate: $23/hr. on W2

Duration: 04/01/2026 to 03/31/2027

Position Summary

The Scientist – Process Chemistry is an integral member of the Innovation Team, responsible for developing new product and process concepts from ideation through commercialization. This role applies principles of organic and organometallic chemistry, along with chemical engineering fundamentals, to create scalable, sustainable, and production-ready solutions.

The Scientist will collaborate cross-functionally with Business Development, Marketing, Sales, Production, Safety, and Quality teams to ensure successful product launches and seamless transfer of technology to manufacturing. The role requires strong technical expertise, adherence to safety and regulatory standards, and a high commitment to quality and ethical business practices.

Key Responsibilities

Technical & Innovation Leadership

• Maintain expertise in organic and organometallic chemistry.
• Stay current with advancements in process chemistry.
• Ideate and formulate new product and process concepts.
• Lead or actively contribute to well-defined project charters.
• Develop and validate technical solutions and prototypes.
• Design and conduct small-scale screening reactions.
• Create sustainable and scalable production processes.
• Document all innovation activities thoroughly.

Process Development & Manufacturing Support

• Develop hands-on expertise in process chemistry.
• Support product launch and post-launch technical follow-ups.
• Transfer validated processes to designated production teams.
• Provide ongoing technical support and troubleshooting to manufacturing.
• Offer technical training to production personnel as needed.

Cross-Functional Collaboration

• Partner with Safety, Quality, Sales, Marketing, and other departments to introduce new products and processes.
• Serve as a technical liaison between R&D and other technical groups.
• Mentor and support junior members of the R&D team.
• Uphold high standards of quality, housekeeping, safety regulations, and business ethics.

Minimum Qualifications

Option 1:

• Advanced degree (M.S. or Ph.D.) in Chemistry or Engineering
• Experience in distillation of organic compounds and design of distillation processes

OR

Option 2:

• B.S. in Chemistry or Engineering
• 3+ years of industrial experience in distillation

Preferred Qualifications

• Experience calculating theoretical plates and selecting appropriate column packing materials
• Strong hands-on experience with Schlenk-line, glove box, and air-sensitive chemistry techniques
• Chemical manufacturing and process development experience
• Experience with Design of Experiments (DoE) methodology
• Understanding of Statistical Process Control (SPC)
• Excellent written, documentation, and presentation skills

• Seniority Level
• Entry level
• Industry
• Wholesale Chemical and Allied Products
• Pharmaceutical Manufacturing
• Employment Type
• Contract
• Job Functions
• Science
• Skills
• Dist

Job Title: Scientist - Process Chemistry

Location: Milwaukee, WI

Position Summary

• As an integral part of our innovation team, Scientist – Process Chemistry will collaborate with our partners in business development, marketing, sales, and production. They will ideate new product and process concepts, innovate solutions by utilizing the principles of process chemistry & chemical engineering, and create workable, as well as sustainable, production know-hows. The Scientist – Process Chemistry is expected to set a high standard for quality and follow good housekeeping practices, business ethics, all applicable safety regulations.

Job Duties

• Support research, product, and solution development projects
• Design and synthesize compounds and materials
• Apply structure-property relationships and molecular modelling for optimization
• Utilize scientific databases for data analysis and development activities
• Conduct testing and troubleshooting to improve product performance
• Identify technical issues and recommend effective solutions
• Provide informal guidance to junior team members

Qualifications:

• High School Diploma or equivalent required
• 3–5 years of relevant R&D or product development experience
• Experience with material synthesis, testing, or technology development
• Strong analytical and problem-solving skills
• Ability to work independently with limited supervision

Director of Operations, Process Improvement

Location: Colorado Springs (Hybrid)

Contract to Hire

US or Green Card only considered

Join our team as a Director of Operations, Process Improvement, you will drive continuous improvement and data‑driven decision‑making. This role applies Lean, Six Sigma Tools to streamline processes, improve efficiency, and support strategic initiatives.

What You’ll Do

• Consult with leaders to design and implement process improvement strategies.
• Facilitate training, workshops, rapid improvement events, and process mapping.
• Develop metrics, analyze data, and build business cases for improvement.
• Prepare reports, communicate findings, and support deployment of improvements.
• Coach and mentor employees and executives in continuous improvement practices.

What You Bring

• Knowledge of Lean/Six Sigma.
• Experience analyzing processes, training others, and managing performance data.
• Proficiency with Microsoft Office and process‑mapping tools.

Requirements

• Bachelor’s degree in business, engineering, public administration, finance, management, or related field.
• 2+ years’ experience leading or facilitating continuous improvement efforts.
• Experience with data analysis tools.
• Experience creating process recommendations and driving measurable change.

The Injection Molding Process Engineer II is responsible for leading process development, optimization, and continuous improvement activities within our injection molding operations. This role supports our vision of becoming a center of excellence for medical‑grade molding by applying scientific molding principles, ensuring regulatory compliance, and driving high‑quality, data‑driven manufacturing performance.

Key Responsibilities

• Lead injection molding process development, optimization, and documentation activities to support production efficiency and product quality.

• Apply scientific molding techniques to achieve consistent part quality, reduce defects, and optimize cycle times.

• Conduct molding validations (IQ, OQ, PQ) in accordance with medical device regulatory requirements and internal quality standards.

• Troubleshoot molding issues using structured problem‑solving tools, including root‑cause analysis and FMEA.

• Maintain accurate and detailed process documentation to ensure traceability, audit readiness, and compliance.

• Collaborate closely with Quality, R&D, Regulatory, and Production teams to support new product introductions and ongoing manufacturing improvements.

Support continuous improvement initiatives using SPC, DOE, Lean, and Six Sigma methodologies.

Review and interpret AutoCAD/SolidWorks drawings to support tooling, process setup, and engineering changes.

Qualifications:

• Bachelor’s degree in Engineering, Chemical Engineering, or related technical field.

• 4–6 years of experience in plastic injection molding, preferably within the medical device industry.

• Completion of a Scientific Molding course (e.g., RJG Fundamentals of Systematic Molding) preferred.

• Strong understanding of medical‑grade polymers, molding equipment, and process control methodologies.

• Experience working in regulated manufacturing environments.

• Proficiency in data‑driven process monitoring and analysis.

• Excellent communication and cross‑functional collaboration skills.

Preferred Attributes:

• Continuous improvement mindset with demonstrated success implementing process enhancements.

• High attention to detail and strong documentation discipline.

• Commitment to product quality, patient safety, and ethical decision making.

• Plastic experience required. Master Molder certification preferred.

• Decoupled Molding Principles

• Project Management

• Requires good communication, people skills to work well with other departments, customers.

• 10+ Year in Plastic Manufacturing Industry

• Ability to write technical reports and prepare and make effective presentations

Position: Senior Business Process Owner

Location: San Antonio, TX

Targeted Start Date: 04/06/26

Duration: 12 Month

Working Hours: M-F 8-5

Interview Process: 2 rounds of virtual interviews

REQUIRED SKILLS AND EXPERIENCE

• 6+ years of total professional experience within a call center or claims environment, with demonstrated exposure to process improvement initiatives

• At least 2 years of recent experience (most recent roles) in a process improvement, process ownership, or business process-focused role

• Experience supporting, analyzing, and improving operational processes (end‑to‑end exposure preferred)

• Working knowledge of contact center technologies such as Workforce Management tools, ACD platforms, or speech/interaction analytics tools (e.g., Gridspace)

• Hands‑on experience with process mapping, process modeling, and documentation

• Exposure to Lean, BPM, Six Sigma, or similar continuous improvement methodologies Experience developing or supporting KPIs, performance monitoring, and basic risk/control management

NICE TO HAVE SKILLS AND EXPERIENCE

• Insurance designations (AIC, CPCU, AIS)

• Leadership or people‑mentoring experience

• Property and/or auto claims experience Lean Six Sigma certification

JOB DESCRIPTION

Insight Global is searching for a Business Process Owner Senior to support a large financial services client based out of San Antonio, TX.

They will optimize, and transform contact center processes. This role partners cross‑functionally to align process strategy with enterprise experience goals, drives data‑backed process improvements, manages risk and controls, and leads continuous improvement initiatives. The ideal candidate brings strong process ownership, change leadership, and contact center expertise to deliver measurable business impact beyond traditional operations support.

Description:

Title: Development Process Engineer

Duration: 12 Months

Location: St Paul, MN 55117

Education:

Bachelor of Science in Engineering or Technical Field, an equivalent combination of education and work experience

Duties: Establish processes based on product specifications, evaluate process and design alternatives based on Design for Manufacturability principles, understand principles of Cost of Goods Sold, manage program compliance with Quality Control requirements (i.e. Design Control, Process validation etc.), understand IP issues relative to processes being developed, maintain knowledge of new developments in manufacturing and design technologies, understand work environment issues (i.e. OSHA regulations, etc.), support all Divisional initiatives as identified by divisional management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements, Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors

Primary Responsibilities:

Run design of experiments (DOE) studies to characterize processes to improve yield and efficiency

Coach, mentor, and provide guidance to technicians, trainers, and operators

Manage projects which include new production equipment, process development/improvements and cost reductions while supporting new product introductions

Conduct equipment qualifications and process validations

Improve product quality, labor efficiency, and throughput through the use of Lean manufacturing concepts and root cause investigation tools (e.g. DMAIC)

Coordinate the design, procurement, build, and debug of tooling, machinery, and test equipment

Work cross functionally with R&D, Finance, Quality and Operations to define process inputs and outputs

Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.

Ensure compliance with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

Required Qualifications:

Bachelor’s Degree in Chemical, Industrial, or Mechanical Engineering, or other related discipline

5+ years manufacturing engineering experience in medical device or related industry, including working on and documenting process improvement initiatives

Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization

Previous experience working in a highly matrixed and geographically diverse business environment

Strong analytical, problem solving, and project management skills

Strong organizational and follow-up skills, as well as attention to detail

Individual should be innovative, resourceful, and work with minimal direction

Individual should have excellent organization, problem solving, communication, and team leadership skills

Proficient with MS Office (Word, Excel, Outlook, PowerPoint)

Preferred Qualifications:

Medical device experience

Previous close interface with R&D preferred

Previous delivery system experience in design and driving yield improvements, reducing cost, while increasing capacity

Lean 6 Sigma Green or Black Belt certification

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place.

We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth.

Find your future with us.Boeing Commercial Airplanes (BCA) is hiring for Entry-Level Product Review Engineers (Liaison Engineers) to join the 787 Production Engineering team located in North Charleston, SC.This position includes a 9-to-12-month Boeing Training Rotation Program and will require a flexible schedule, which may involve assignments on 1st, 2nd, or 3rd shift, as well as occasional overtime, weekends, or holidays based on business needs.The Product Review Engineers will perform/support troubleshooting, Root Cause Corrective Action (RCCA) technical analysis, and provide solutions to non-conforming products.

They will work directly with cross functional and production engineering teams to meet production program objectives.This position involves daily exposure to a factory environment which includes stairs, trip hazards, high noise areas, chemical hazards (breathing and handling), and entering airplanes during their many stages of building.Position Responsibilities:Researches and builds knowledge of Boeing and engineering design principles to develop solutions to product/process issues for production or simple technical in-service issuesAssists with analyses, root cause analysis and drafting dispositions for design non-conformancesAssists system owner in preparation of technical communicationsIdentifies analyses fleet data, collects and evaluates data on customer findings for product/process improvement opportunities that may include recurrent product support issuesSupports activities to identify deviations that could impact design intent and safetyParticipates in Material Review Boards and Integrated Product Teams (IPTs)Assists with the design of interim structural repairs to restore damaged structure to original design strength capabilityBasic Qualifications (Required Skills/Experience):Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics or Chemistry.

Applicants must have completed all degree requirements by the application date.Experience in reading, interpreting, and generating electrical schematics and technical specificationsExperience with or knowledge of structural design principles for aircraft primary structure (e.g., fatigue, damage tolerance, corrosion, stress analysis, statics, materials strength, material characteristics, and repair techniques)Must be willing to work variable shifts, including weekends, holidays, and overtimePreferred Qualifications (Desired Skills/Experience):ABET accredited degreeExperience gathering data and performing a Root Cause Corrective Action (RCCA)Aerospace, fabrication, manufacturing, and/or additive manufacturing experienceProduction engineering experience with relevant technological knowledgeExperience in solving simple to complex problemsElectrical/mechanical system knowledge, troubleshooting, fault isolation, and repair methodologyExperience with Material Review Board / Liaison Engineering (MRB / LE) Authority (including participating in Material Review Board activities related to aircraft/component/system/circuit card repairs)Functional system level and component level testingConflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.Drug Free Workplace:Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.Pay & Benefits:At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.

Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.Pay is based upon candidate experience and qualifications, as well as market and business considerations.Summary Pay Range: $71,400
- $96,600Applications for this position will be accepted until Mar.

23, 2026Export Control Requirements:This position must meet U.S.

export control compliance requirements.

To meet U.S.

export control compliance requirements, a "U.S.

Person" as defined by 22 C.F.R.

§120.62 is required.

"U.S.

Person" includes U.S.

Citizen, U.S.

National, lawful permanent resident, refugee, or asylee.Export Control Details:US based job, US Person requiredEducationBachelor's Degree or Equivalent RequiredRelocationThis position offers relocation based on candidate eligibility.Visa SponsorshipEmployer will not sponsor applicants for employment visa status.ShiftThis position is for variable shiftEqual Opportunity Employer:Boeing is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.