Basic Excel Proficiency Test Jobs Remote Jobs in Usa

Department: Production

Employment Type: Full Time

Location: New York - Huntington Station

Reporting To: Kitchen Manager

Compensation: $22.50 - $27.15 / hour

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• Quickly prepare and accurately log ingredients, rotate stations on the fly and properly operate all equipment for production
  
• Ability to operate under current state guidelines including compliant storage and handling of all products
  
• Maintain high-quality standards during shifts including constant QA/QC of all products being prepped and produced
  
• Ability to work well with others in high-pressure situations with a sense of urgency
  
• Effectively communicate and respond to questions/suggestions from various levels within the company
  
• Maintain and comply with sanitation and safety standards.
  
• Maintain a clean and organized kitchen and work environment
  
• Perform visual quality inspections on products, minimize waste where possible
  
• Assist with Packaging responsibilities as required
  
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice
  

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• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
• Experience: At least 6 months of directly related experience and/or training in a food production or kitchen environment; or equivalent combination of education and experience. Must be able to understand and comply with kitchen sanitation and safety regulations. Must have experience working with a high sense of urgency in a team environment or independently
  
• Computer Skills: Proficiency with Microsoft Excel, Word, and Outlook
  
• Must obtain all state required: permits, licenses, certifications
  
• ServSafe Food Handlers Card preferred
  
• Willing to submit to a background check
  
• Must be able to effectively communicate in English, both verbally and written
  
• Possess basic mathematical skills: addition, subtraction, multiplication and division
  
• State regulations require all applicants must be 21 years of age or older
  
• #Wyldjobs
  

Salary

Position Purpose:

Responsible for loading, unloading, transporting and positioning materials to and from various sites on the rooftop of residential homes and commercial buildings. Plays a vital role in ensuring the safe, timely, and efficient delivery and unloading of building materials at job sites, upholding the companys standards for outstanding customer service and operational excellence. Works in close coordination with the Driver to load materials onto trucks and manually unload them onto rooftops using a conveyor system, while carefully following Roofing Contractors specifications and protecting customer property. Throughout the execution of these tasks SRS safety standards must be upheld

Key Responsibilities:

• Load and unload roofing materials from delivery trucks using manual and mechanical methods, ensuring that all items are handled with care and precision to prevent damage.

• Ensuring that all safety guidelines and procedures are followed, aiding in the assembly of scaffolding and other structures, inspecting equipment, reporting any problems or issues.

• Facilitate the safe and effective distribution of materials onto flat and sloped roofs as per company safety guidelines, prioritizing the protection of workers and property.

• Operate conveyor belt systems (where trained and certified) to transport building materials from flatbed trucks to rooftops, maintaining a continuous flow to meet project timelines.

• Accurately verify and reconcile material orders, ensuring correct quantities are loaded and delivered, and maintain thorough documentation of all inventory movements.

• Provide exceptional service to roofing contractors by attending to their material needs and responding to inquiries, ensuring a professional and helpful interaction.

• Adhere strictly to OSHA safety regulations and company protocols, including the proper use of personal protective equipment (PPE), to foster a safe working environment on all job sites.

• Work closely with drivers and other team members to coordinate efficient loading and unloading processes and support overall branch operations and customer service tasks as needed.

• Support safety assessments by inspecting delivery sites for potential hazards and assisting drivers in safely maneuvering vehicles in tight or challenging spaces.

Direct Manager Direct Reports:

Reports to Site Supervisor/Manager. No direct reports.

Travel Requirements:

The Rooftop Loader position requires frequent local travel within the designated branch delivery area using company vehicles to customer locations, including residential and commercial sites. Occasional travel (typically less than 10% overnight) to assist at nearby branches or support out-of-town storm or emergency relief efforts, all subject to advance notice and aligned with delivery schedules and customer needs.

Physical Requirements:

• Should be physically fit and capable of lifting heavy items and operating machinery. Must have good balance and be comfortable working at heights.

• The role involves standing, walking, bending, climbing, and handling materials up to 100 lbs regularly.

• Additionally, the role demands the capacity to work on various roof pitches and heights, necessitating the wearing of personal protective equipment (PPE) including a harness.

• Standard office-based physical expectations may also apply, such as basic computer and communication tasks. We are committed to providing reasonable accommodations for individuals with disabilities, facilitating an inclusive work environment where all employees have the opportunity to succeed and perform essential job functions.

Working Conditions:

• Work is primarily outdoors and on rooftops, with exposure to various weather conditions. Safety equipment such as hard hats, safety harnesses, and gloves is required. The position also requires the ability to work at significant heights on varied roof surfaces, necessitating strict adherence to safety guidelines and the use of personal protective equipment (PPE).

• Work hours typically span Monday through Friday, with early start times and the potential for occasional overtime or weekend shifts to accommodate fluctuating delivery schedules and customer needs.

• Accompanying drivers to various residential and commercial locations.

• Exposure to loud machinery noise is inherent to the position, emphasizing the importance of maintaining focus and communication amidst challenging conditions.

Minimum Qualifications:

• Reliable transportation for commuting.

• Authorized to work for any employer in the United States without sponsorship.

• Ability to pass criminal and driving background checks, along with a pre-employment drug test.

• Physical stamina and strength, with the capability to lift between 80-100 lbs. properly and repeatedly.

• Basic math skills for accurate inventory counts.

• Proficient in verbal and written communication in English for efficient team collaboration and understanding job-related documents.

• Safety awareness with knowledge of OSHA guidelines, and the proper use of personal protective equipment (PPE), including work boots, gloves, and harnesses.

• Ability to read work orders, shipping orders, and follow verbal instructions thoroughly.

• Ability to work on sloped roofs of various pitches and heights.

• Must wear appropriate PPE, especially a harness, while performing rooftop loading tasks.

• Ability to work in diverse weather conditions, exposed to high noise levels.

• Availability to work Monday through Friday with the potential for overtime based on delivery schedules and peak seasons.

• Must embrace the company culture of \"Make Money and Have Fun!\" and demonstrate reliability, safety, and teamwork.

Preferred Qualifications:

• Knowledge of construction materials and procedures, proficiency in operating a forklift, and previous experience in roof work.

• Possess over one year of demonstrable experience in building materials, roofing supply, or rooftop delivery, showcasing a solid understanding of the industry standards and practices.

• Previous experience in the operation of forklifts, boom/crane trucks, or similar material handling equipment, highlighting the ability to manage technology that enhances job efficiency and safety.

• Familiarity with the safe and efficient use of conveyor systems and other relevant loading machinery, ensuring streamlined operations and adherence to safety protocols.

• Proficiency in Spanish, in addition to English, allowing effective communication in diverse working environments and enhancing service quality for a broader customer base.

Minimum Education:

High School Diploma or equivalent.

Preferred Education:

Completion of relevant vocational training or certification in construction, material handling, or forklift operation is highly desirable to enhance industry-specific skills and competencies.

Minimum Years Of Work Experience:

A minimum of 6 months to 1 year of work experience in general labor, warehouse operations, delivery, or construction-related fields is required.

Certifications:

Forklift certification preferred.

Competencies:

• Demonstrates the ability to perform labor-intensive tasks, including lifting 50-100 lbs. repeatedly, and supports prolonged physical activity on potentially challenging terrains such as sloped rooftops.

• Maintains a rigorous adherence to OSHA guidelines and company safety protocols, ensuring a hazard-free work environment while using personal protective equipment and when operating machinery.

• Works effectively with drivers, roofing contractors, and other team members to ensure smooth coordination and successful completion of delivery and loading tasks.

• Ensures accuracy in reading work orders, confirming inventory counts, and verifying order fulfillment, while taking special care to protect the customer's property during material handling.

• Consistently meets work attendance requirements and demonstrates reliability in adhering to delivery schedules and fulfilling job duties with minimal supervision.

• Exhibits strong verbal and written communication skills in English to interpret instructions, convey information clearly to teammates and customers, and document any issues encountered on the job.

• Displays flexibility in handling varied work hours and conditions, adapting to changing delivery requirements, weather conditions, and customer needs efficiently and professionally.

• Prioritizes customer satisfaction by delivering excellent service and addressing customer needs promptly and courteously, reinforcing the companys customer-centric values.

Job Location:

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• Competitive salaries for all team members paid weekly
  
• 401(k) Retirement Plan with company matching
  
• Employee Stock Purchase Program
  
• Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays
  
• Paid Parental Leave, Adoption Assistance Program
  
• Medical, Dental and Vision Benefits
  
• Flexible and Dependent Care Spending Accounts
  
• Company paid Life insurance and Short-Term Disability
  
• Additional Life Insurance and Long-Term Disability also offered
  
• Mental, Physical and Emotional Well-Being Programs for Employees and Families
  
• Wellness Program and Safety Program with Bonuses for our Drivers
  
• Employee Referral Bonus Program
  

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• Perform assigned assembly tasks
  
• Prepare components prior to assembly, clean components, mark, and inspect components, subassemblies, or completed assemblies
  
• Demonstrate proficiency in performing established operations within assigned area processes
  
• Ability to ensure all paperwork is completed appropriately
  
• Set up and operate assigned equipment and machinery
  
• Observe proper health and safety procedures in handling hazardous chemicals
  
• Identify and report to lead or supervisor any difficulty which would affect the correctness and quality of the work in process
  
• Participate in cleaning of area and machinery and take part in team meetings for improvement
  
• Complete job-related company training courses as assigned
  
• Support Crane Business System (CBS) initiatives including 5S, KPI's, Standard Work, Problem
  
• Solving, and other initiatives as they arise
  
• Flexible and willing to work overtime if necessary
  
• Any other task assigned by supervisor or management
  
• Demonstrated ability to follow all required documentation and work instructions
  

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• Understand and/or participate with internal/external audits
  
• Perform inventory cycle counts
  
• May be required to repair/rework defective or returned assemblies
  

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• Experience: 1+ years of Assembly experience in a manufacturing environment
  
• Knowledge: Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
  
• Skills: Strong verbal and written communication; Proficiency in reading comprehension (understanding written sentences and paragraphs in work related documents) of the English language; Basic computer skills (understanding of basic software)
  
• Abilities: Accurate color vision, near vision, and depth perception and other vision capabilities required; Manipulative skills, including finger and manual dexterity; Adept hand-eye coordination and arm-hand steadiness; Ability to thoroughly interpret production or engineering prints, production planning information and assembly aids such as illustrations and wiring diagrams; Ability to work well in a moderate to high paced work environment in a high volume setting
  
• Education/Certification: High School diploma or equivalent
  

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• IPC Soldering Certification
  
• Hand crimping
  

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• Working conditions are normal for a manufacturing environment
  
• Manufacturing operations may require the use of safety equipment to include but not limited to: eye safety glasses, gowning, masks, hearing protectors, heel/wrist straps and any other required PPE
  
• May be exposed to unusual environmental conditions such as loud noises, cold temperatures, confined spaces, dust or fumes
  
• Standing: 25% *percentage is approximate and may vary depending on work task
  
• Sitting: 75% *percentage is approximate and may vary depending on work task
  
• Lifting (in pounds): up to 40 pounds
  
• Pushing (in pounds): up to 40 pounds
  
• Mental/Visual: use of soldering equipment, microscopes/magnifying glasses
  
• Workspace: assembly cell
  

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  Benefits: Health care, dental, vision, life and disability insurance starting the first day of the month following your start date.
  
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  Time Off: 15 days of paid time off that start accruing your first day at Crane plus 12 paid holidays per year.
  
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  401k Retirement Plan: 401k plan with company match.
  
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  Education Reimbursement: eligible after 6 months of employment.
  

GENTEX AT A GLANCE:

At Gentex Corporation, we've created an environment where great ideas and great people can thrive. Leveraging a history that spans over 130 years, Gentex is a global leader in personal protection and situational awareness solutions for defense forces, emergency responders, and industrial personnel operating in high performance environments. Join our multinational team of exceptional and dedicated employees around the world and work on challenging and rewarding projects, grow your skills, and advance your career all while making a positive difference in the lives of our customers. Together, you and Gentex can build a career that's uniquely yours.

MINIMUM QUALIFICATIONS:

• B.S. Electrical Engineering, Computer Engineering or a related technical field
• 0 to 2 years of engineering experience in a manufacturing or production setting

PREFERRED QUALIFICATIONS:

• Coursework or training in Lean Manufacturing or Six Sigma

ABOUT THE JOB!

The Manufacturing Engineer supports the development, improvement, and documentation of manufacturing processes within the Situational and Awareness Value Stream. This role applies technical skills to optimize and develop production processes, while also providing hands-on technical support and troubleshooting to manufacturing operations.

Gentex offers a robust benefit package- including, but not limited to, medical coverages, 401k, paid time off and excellent work schedules including a 9/80 work week.

RESPONSIBILITIES:

• Troubleshoot and root-cause analysis of production electro-mechanical assemblies and subassemblies.

• Participate in documenting and refining manufacturing processes to support production efficiency and quality standards.

• Propose and provide input on new equipment design, development and procurement.

• Contribute to the development and maintenance of work instructions, routers, and process documentation.

• Support continuous improvement efforts using Lean principles with appropriate guidance.

• Develop and enhance production tooling and equipment. Both custom-built and off-the-shelf solutions.

• Collaborate with the production, engineering, and quality teams to troubleshoot basic problems in manufacturing operations and implement solutions.

• Stay current with industry best practices, technology, and actively pursue opportunities for technical and professional growth.

KNOWLEDGE, SKILLS AND ABILITIES:

• Understanding of basic electro-mechanical systems; experience with projects in automation, electrical, or computer engineering disciplines is preferred.

• Ability to apply data analysis tools (e.g., Excel, Minitab) to drive and verify process improvements.

• Proficiency in engineering software tools such as MATLAB, LTspice, and Studio 5000/Connected Components Workbench (CCW) is a plus.

• Skilled in the use of common hand tools, soldering irons, multimeters, oscilloscopes, power supplies, and other basic electronic test equipment; experienced with light fabrication tools for modifying or assembling fixtures and enclosures.

• Exposure to parametric CAD software (e.g., SolidWorks) and Product Data Management (PDM) systems.

• Exposure to ERP systems (e.g., SAP).

• Familiarity with basic quality standards, manufacturing documentation, and quality assurance protocols, including IQ, OQ, and PQ.

• Strong analytical and problem-solving skills with excellent attention to detail.

• Clear written and verbal communication skills; able to perform well in a team-oriented environment.

TO APPLY:

Visit:

LOCATION:

Gentex's Manchester facility is located in southern New Hampshire. Manchester is the largest convention, sports, entertainment, and arts & cultural destination in New Hampshire. There is so much to do, see and experience in Manchester including major concerts and ECHL Hockey, AA minor league baseball, live performances at the historic Palace Theatre or exhibits at our renowned museums. Located in the heart of New England, Manchester is also conveniently located within an hour's drive of Boston, an hour from the Atlantic Ocean and less than two hours from New Hampshire's scenic White Mountains, Lake Winnipesaukee and the many other well-known vacation destinations in Maine, Vermont and Massachusetts.

Gentex Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard for any applicable state or federal protected class. Gentex is an E-Verify Participant. Pre-employment drug/alcohol/background screening is required.

PI8874d26c74fc-9004

A QC Analyst is an entry level position for individuals who use their understanding of science to perform the basic and critical experimental work of day-to-day analysis, including generation and analysis of data. Their work is “hands on” in an analytical lab and requires analytical testing, computer operating, record keeping, and report writing abilities. This position performs the quality testing needed for raw material, in-process, finished goods, stability, and cleaning validation analysis, while following all regulations and SOP’s.

Duties may include but are not limited to:

• Perform efficient/reliable/high quality analytical testing in accordance with USP/NF/EP/JP/FCC/etc. or customer supplied guidelines. Typical testing may include Dissolution, Titration, Polarimetry, Loss on Drying, Viscosity, Residue on Ignition, Heavy Metal Content, FTIR, HPLC, and GC, etc.

• Maintain accurate written records of all analysis performed.

• Accurately interpret and effectively communicate analytical results and issues.

• Schedule daily tasks in an organized and efficient manner.

• General knowledge of the use and operation of basic laboratory equipment.

• Calibrate and maintain lab equipment and instrumentation.

• Responsible for operating in a safe manner, must be familiar with basic laboratory and chemical hygiene practices

• Become proficient in standard operating procedures and test methods.

• Ability to work in a “flow to the work” team environment.

• In combination with other lab personnel, be responsible for a clean and safe work environment.

• Perform peer review of analytical testing and write up.

• Write SOPs on an as needed basis.

• Other duties as required in support of Catalent Pharma Solutions high performance

Education or Equivalent Requirements:

Minimum education required to perform the job:

• Bachelor’s degree in a scientific field.

• Alternate degrees in a non-scientific field may be accepted with at least 2 years of relevant experience in a material testing laboratory.

Knowledge/Skills Requirements:

Minimum skills/knowledge required to perform job:

• Ability to multi-task with high efficiency.

• Ability to work well under pressure, maintain efficiency, and meet deadlines.

• Proficient in English. Ability to communicate effectively.

• Basic knowledge of lab safety and the ability to work safely with chemicals of varying potency.

• General computer literacy including use of Microsoft Word and Excel.

• Ability to perform analytical testing while standing for long periods of time

• Accurate testing on the first attempt under pressure of production details.

• Experience in the pharmaceutical industry preferred.

Preferred Qualifications:

Desirable skills, knowledge and/or experience that enhance job performance

• Bachelor’s degree in Chemistry or Biology

• Work Experience – 2 – 5 years in Quality, Laboratory, Clinical or Chemical manufacturing role (including internships or co-op experience).

*SHIFT - SAT, SUN & MON 6AM - 6PM & EVERY OTHER TUES 6AM - 2:30PM.

A QC Analyst is an entry level position for individuals who use their understanding of science to perform the basic and critical experimental work of day-to-day analysis, including generation and analysis of data. Their work is “hands on” in an analytical lab and requires analytical testing, computer operating, record keeping, and report writing abilities. This position performs the quality testing needed for raw material, in-process, finished goods, stability, and cleaning validation analysis, while following all regulations and SOP’s.

Duties may include but are not limited to:

• Perform efficient/reliable/high quality analytical testing in accordance with USP/NF/EP/JP/FCC/etc. or customer supplied guidelines. Typical testing may include Dissolution, Titration, Polarimetry, Loss on Drying, Viscosity, Residue on Ignition, Heavy Metal Content, FTIR, HPLC, and GC, etc.

• Maintain accurate written records of all analysis performed.

• Accurately interpret and effectively communicate analytical results and issues.

• Schedule daily tasks in an organized and efficient manner.

• General knowledge of the use and operation of basic laboratory equipment.

• Calibrate and maintain lab equipment and instrumentation.

• Responsible for operating in a safe manner, must be familiar with basic laboratory and chemical hygiene practices

• Become proficient in standard operating procedures and test methods.

• Ability to work in a “flow to the work” team environment.

• In combination with other lab personnel, be responsible for a clean and safe work environment.

• Perform peer review of analytical testing and write up.

• Write SOPs on an as needed basis.

• Other duties as required in support of Catalent Pharma Solutions high performance

Education or Equivalent Requirements:

Minimum education required to perform the job:

• Bachelor’s degree in a scientific field.

• Alternate degrees in a non-scientific field may be accepted with at least 2 years of relevant experience in a material testing laboratory.

Minimum skills/knowledge required to perform job:

• Ability to multi-task with high efficiency.

• Ability to work well under pressure, maintain efficiency, and meet deadlines.

• Proficient in English. Ability to communicate effectively.

• Basic knowledge of lab safety and the ability to work safely with chemicals of varying potency.

• General computer literacy including use of Microsoft Word and Excel.

• Ability to perform analytical testing while standing for long periods of time

• Accurate testing on the first attempt under pressure of production details.

• Experience in the pharmaceutical industry preferred.

Preferred Qualifications:

Desirable skills, knowledge and/or experience that enhance job performance

• Bachelor’s degree in Chemistry or Biology

• Work Experience – 2 – 5 years in Quality, Laboratory, Clinical or Chemical manufacturing role (including internships or co-op experience).

Pay Rate: $27.76/Hr

Job Title: QC Microbiology Technician I

Location: Frederick, MD

Duration: 12+ Months

**Day Shift**

100% onsite (lab environment)

Shifts: 4/10 (4 days x 10 hours/day)

SUN-WEDS 7:00am-6:00pm

OR

WEDS-SAT 7:00am-6:00pm

Job Description

Working with the Quality Control team in supporting our efforts - cancer immunotherapy. This position provides Quality Control microbiological testing for clinical and commercial manufactured product, responsible for product testing, microbial growth promotion testing, utility testing and environmental monitoring.

Responsibilities (include but are not limited to):

• Perform environmental monitoring of cleanrooms

• Collect water samples to ensure all sample collected per schedule and tested on time

• Perform and review microbiological assays such as Gram Stain, Endotoxin, Sterility, Microbial Identification, Growth Promotion, Bioburden and Plate Reading

• Perform and review visual inspection of final product

• Data entry and trend data as needed and prepare slides for management

• Assist in investigations regarding out of specifications (OOS) results, address and manage deviations related to micro procedures.

• Routine maintenance of lab equipment and lab spaces

• Review and approve all final product release test results

• Perform other duties as required

Basic Qualifications:

• AA Degree and 1+ years’ experience in Microbiology lab/Environmental Monitoring OR

• AA Degree and 2+ years’ experience in Microbiology lab/Environmental Monitoring OR

Preferred Qualifications:

• Experience in the application of microbiological techniques such as environmental air monitoring, water testing, surface monitoring

• Experience in aseptic techniques and clean room operations

• Ability to gown for entry into Aseptic core and supporting areas, and lift approximately 25 lbs.

• Ability to pass vision exam for visual inspection

• Knowledge of GMP, SOPs and quality control processes for commercial manufacturing

• Proficient in MS Word, Excel, Power Point and other applications

• Excellent interpersonal, verbal and written communication skills are essential in this collaborative work environment

• Comfortable in a fast-paced small company environment with minimal direction and able to adjust workload based upon changing priorities

• Ability to be flexible with schedule, and work overtime as needed

Title: QC Microbiology Technician

Location: Frederick, MD 21704

100% onsite

Duration: 12 months Contract

Shift: Wednesday - Saturday | 7:00 AM – 6:00 PM

Position Summary

• We are seeking a highly motivated individual to join as a QC Microbiology Technician in a commercial cell therapy production center located in Frederick, MD.

• You will work with the Quality Control team in supporting efforts in cancer immunotherapy manufacturing.

• This position provides Quality Control microbiological testing for clinical and commercial manufactured product and is responsible for product testing, microbial growth promotion testing, utility testing and environmental monitoring.

Responsibilities

• Perform environmental monitoring of cleanrooms.

• Collect water samples to ensure all samples are collected per schedule and tested on time.

• Perform and review microbiological assays such as Gram Stain, Endotoxin, Sterility, Microbial Identification, Bioburden and Plate Reading.

• Perform utility monitoring of purified water and compressed gases.

• Data entry and trend data as needed and prepare slides for management.

• Assist in investigations regarding out of specification (OOS) results and manage deviations related to microbiological procedures.

• Routine maintenance of laboratory equipment and lab spaces.

• Review and approve all final product release test results.

• Perform other duties as required.

Basic Qualifications

• AA Degree and 1+ years' experience in Microbiology lab/Environmental Monitoring OR

• HS Degree and 2+ years' experience in Microbiology lab/Environmental Monitoring.

Preferred Qualifications

• Experience in the application of microbiological techniques such as environmental air monitoring, water testing, and surface monitoring.

• Experience in aseptic techniques and clean room operations.

• Ability to gown for entry into aseptic core and supporting areas and lift approximately 25 lbs.

• Knowledge of GMP, SOPs and quality control processes for commercial manufacturing.

• Proficient in MS Word, Excel, PowerPoint and other applications.

• Excellent interpersonal, verbal and written communication skills.

• Comfortable in a fast-paced environment with minimal direction and able to adjust workload based upon changing priorities.

• Ability to be flexible with schedule and work overtime as needed.

Position: Scheduling Coordinator

Location: Remote, ORL Area (1 hr radius from downtown ORL)

• Have to go onsite first day to pick up equipment

Duration: 6 month contract to hire

PR: $18hr

Start Date: April 13th

Hours: M-F 4p-8p- 20 HRS GAURANTEED. Will have opportunity to work more hours, when converting perm will not work more than 32hrs.

Must Haves:

• 2+ years of customer service experience
• 1+ year of call center experience
• Healthcare experience
• Strong experience with Microsoft Products- have to pass typing test
• HS Diploma or GED

Plus:

• Scheduling, Insurance Verification, Referrals experience

Day to Day

The Scheduling Coordinator is responsible for coordinating and scheduling patient appointments through proactive outbound communication while delivering exemplary customer service aligned with Patient First Philosophy. This role ensures accurate appointment placement, clear communication of preparation instructions, and proper documentation within Epic and other scheduling systems. The Scheduling Coordinator consistently meets productivity, quality, and customer service standards while supporting efficient clinic and departmental operations.

Essential Functions

• Provide accurate, department- and procedure-specific scheduling information to ensure appropriate patient preparation, correct arrival location, and scheduled arrival time.
• Perform primarily outbound scheduling calls to patients who have requested appointments, with the goal of successfully scheduling services in a timely and efficient manner.
• Demonstrate proactive customer engagement by actively listening, maintaining a caring and professional demeanor, and offering appropriate alternatives when necessary.
• Exhibit excellent telephone etiquette, professional verbal communication skills, and a strong team-player attitude in all interactions.
• Maintain a basic understanding of medical needs and screening requirements necessary to appropriately schedule patient appointments.
• Utilize Epic scheduling workflows and related systems to document outreach attempts, scheduling outcomes, and required follow-up in accordance with training and established procedures.
• Consistently review daily schedules and communicate all changes, cancellations, or updates to appropriate clinical and administrative staff.
• Identify customer service concerns and independently resolve issues or initiate appropriate follow-up when required.
• Demonstrate working knowledge of registration systems, scheduling platforms, and web-based resources.
• Maintain a working knowledge of ICD-9/ICD-10 and CPT codes as required for accurate scheduling and documentation.
• Ensure compliance with all policies, procedures, and professional appearance standards.

Productivity and Performance Expectations

• This role is primarily outbound-focused, with limited de-escalation required.
• Expected productivity is approximately 7–10 outbound calls per hour, recognizing that:
• Approximately 30% of outbound calls connect with patients.
• Approximately 70% of calls result in voicemail messages.
• Connected calls average approximately 6 minutes.
• Profile creation calls may take 10–12 minutes.
• Downtime between calls is self-managed due to the outbound nature of the role; productivity is evaluated based on call type and complexity rather than volume alone.
• Performance evaluation emphasizes “Not Ready Time”, defined as time when the coordinator is unavailable to take or place calls.
• Consistently meets departmental goals for productivity, quality, and customer service

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Position: Referral Coordinator

Openings: 8

Location: Remote, ORL Area (1 hr radius from downtown ORL)

• Have to go onsite first day to pick up equipment

Duration: 6 month contract to hire

PR: $18 /hr

Start Date: April 13th

Hours: M-F 4p-8p- 20 HRS GAURANTEED. Will have opportunity to work more hours, when converting perm will not work more than 32hrs.

Must Haves:

• 2+ years of customer service experience
• 1+ year of Data Entry experience
• Healthcare experience
• Strong experience with Microsoft Products- have to pass typing test
• HS Diploma or GED

Plus:

• Scheduling, Insurance Verification, Referrals experience
• Call Center Experience

Day to Day

The Referral Coordinator supports clinical teams, patients, and family members by managing internal and external referrals and insurance authorizations within the outpatient ambulatory setting. This role is responsible for accurately processing referrals and authorizations prescribed by providers in the Electronic Health Record (EHR), ensuring timely coordination of care, accurate documentation, and compliance with payer guidelines. The Referral Coordinator plays a key role in facilitating patient access to services while upholding Orlando Health’s commitment to exemplary customer service.

Essential Functions

• Completes accurate entry of referrals and authorizations into the Electronic Health Record (EHR)- EPIC
• Processes referrals and related documentation received through the OnBase fax queue by reviewing faxed orders, transcribing required information, and entering data into Epic.
• Works with dual systems (OnBase and Epic) to ensure referral information is accurately transferred from source documents.
• Creates new patient profiles in Epic when necessary, using transferred information from referral documentation (not from memory).
• Files referral-related documents into the appropriate patient chart in accordance with established procedures.
• Completes patient registration and obtains insurance authorizations for new patients, diagnostic testing, and hospital-based diagnostics.
• Verifies insurance coverage using electronic verification tools, payer web portals, and telephone communication when online verification is unavailable.
• Contacts insurance companies to follow up on authorizations, confirm coverage, and resolve authorization-related issues.
• Communicates with patients as needed to verify insurance information, obtain required details, or complete the referral process.
• Coordinates follow-up care when referrals or authorizations are nearing expiration.
• Ensures financial and insurance information is current, accurate, and active in the EHR.
• Confirms Primary Care Provider (PCP) information is accurate and compliant with payer-specific guidelines.
• Initiates and tracks referral and authorization status to ensure timely completion of services.
• Coordinates with scheduling departments, clinical teams, and other internal departments to facilitate patient visits.
• Provides patients with referral details for physicians, specialists, and facilities as appropriate.
• Communicates effectively with internal and external customers, including providers, patients, insurance representatives, and clinical departments, to obtain required authorizations.
• Maintains current knowledge of referral and authorization requirements based on payer-specific guidelines.
• Maintains a working knowledge of ICD‑10 and CPT codes.
• Demonstrates a basic understanding of third-party reimbursement requirements and regulations.
• Exhibits competency in the use of registration systems, electronic verification tools, Epic, OnBase, and web-based payer resources.
• Performs all duties in a manner that supports departmental productivity, quality, and customer service goals

Customer Service and Professional Standards

• Understands and supports commitment to providing exemplary customer service.
• Demonstrates a positive, professional, and respectful approach in all interactions with patients, families, and team members.
• Communicates clearly and effectively, both verbally and in writing.
• Maintains flexibility in work schedule availability to meet departmental operational needs.

Knowledge, Skills, and Abilities

• Strong data entry, typing, and transcription skills with high attention to detail.
• Ability to manage high volumes of faxed and electronic documentation accurately.
• Proficiency with EHR systems (Epic preferred), document management systems (OnBase), and insurance web portals.
• Effective organizational and time‑management skills.
• Ability to communicate professionally with insurance representatives, patients, and clinical staff.
• Understanding of medical terminology related to referrals, diagnostics, and authorizations.