Basic Excel Assessment Test Jobs in Usa
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Exciting Open House Event at The Laurels of Mt. Vernon
Tuesday, March 24 | 10:00 AM – 3:00 PM
-$3,000 Sign-On Bonus-
-All STNAs are welcome!-
-Free scrubs-
-Free lunch with orientation-
-12-hour shifts-
-Competitive pay and excellent perks-
-Receive an offer on the spot and start ASAP!-
*Register here: *
State Certified Nursing Assistant -STNA (12-Hour STNA Shifts!)
Want to make a difference in someone’s life for the better?
If you have patience, empathy, and a genuine desire to care for those in need, you will love working as a State-Tested Nursing Assistant (STNA) at The Laurels of Mt. Vernon! In this role, you have an opportunity to leave a lasting impression on our guests. We look for prompt, dedicated candidates who enjoy caring for our seniors!
The Laurel Health Care Company offers one of the leading employee benefits packages in the industry. This includes:
- Comprehensive health insurance - medical, dental, and vision
- 401K with matching funds
- DailyPay is a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it.
- Paid time off (beginning after six months of employment) and paid holidays
- Flexible scheduling
- Tuition reimbursement and student loan forgiveness
- Zero cost uniforms
- Legacy, our new virtual community and rewards & recognitions program
When you work with Laurel Health Care Company, you will join an experienced, hard-working team that values communication and collaboration.
Why work when you can help shape a legacy?
Responsibilities:
As an STNA, you will care for guests under the direction and supervision of a registered nurse or a licensed practical nurse. Responsibilities include:
- Take and record vital signs.
- Measure and record height and weight, intake, and output.
- Care for the guests’ environment.
- Assist with bathing, grooming, and toileting.
- Assist with eating and hydration.
- Observe guests’ skin when administering care and reports changes to a licensed nurse; provide skin care as needed.
- Meet guests’ mental health and social service needs.
Qualifications
- High school graduate/GED
- STNA certification**
- or acceptable exemption required
Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, subacute, rehabilitative, and assisted living services dedicated to achieving the highest standards of care.
We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana.
The Laurels were named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, the belief that their work makes a difference, and feeling their work has special meaning.
#IND123
Locations: Atlanta | Austin | Boston | Brooklyn | Chicago | Dallas | Denver | Detroit | Durham | Houston | Los Angeles | Miami | Minneapolis | Nashville | New York | Philadelphia | Pittsburgh | San Diego | San Francisco | Seattle | Summit | Washington
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures - and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
Practice Area
The Corporate Finance & Strategy Practice (CFS) combines rich expertise in corporate strategy concepts with a management methodology designed to create sustainable value-add for BCG clients. Our team provides extensive experience in planning and implementing corporate transactions including merger & acquisition deals and divestitures. We deliver analytic approaches that allow senior management to effectively deal with challenges such as generating growth, managing a portfolio of assets, forming a world-class finance organization, understanding risk, and responding to the way capital markets assess companies today. Taking swift action in turning around and restructuring a business for long-term survival is also part of our offering.
What You'll Do
BCG is looking for an Expert Consultant to join our CFO Excellence team. Our CFOx team partners with CFOs to tackle their most pressing challenges - reimagining finance operating models for peak efficiency, unlocking the power of advanced analytics and AI, and driving transformative value across the organization. With unmatched experience across industries, our team helps finance leaders modernize systems, enhance transparency, and position their finance functions as catalysts for strategic success. Join us to shape the future of finance and make a lasting impact.
As an Expert Consultant, you will be integrated into a BCG team to leverage your deep expertise on projects that reshape finance functions. You will be given end-to-end responsibility for a workstream within a BCG project. You will work closely with clients to understand their issues, create strategies for change, and win buy-in for your recommendations, while also collaborating with colleagues on complex client issues. You will provide deep expertise and insight to clients and help build your expertise area within BCG. A majority of your time will be focused on supporting and executing case work.
The Expert Consulting Track (ECT) is vital to BCG’s ability to successfully meet our clients’ demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working alongside our traditional and specialty consultants to bring the ‘best of BCG’ to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. Consulting work is varied and rigorous, much of it performed at our client sites. Projects can vary in length, size, and location, depending on the client’s challenge. Because our clients operate all over the world, you may travel internationally.
What You'll Bring
- 5+ years of experience in finance across topics such as finance function effectiveness, CFO advisory, FP&A, process and policy, technology, operations, organizational structure and strategy, and/or transformation .
- Previous consulting experience is required.
- Proven experience working on finance transformation programs including: operating model redesign, process re-engineering, technology enablement, shared services, finance technology, budgeting, management reporting and Business Intelligence, core accounting, tax, treasury, internal audit, AI and machine learning.
- Experience in finance technology stacks, process optimization, and data architecture to deliver scalable and efficient solutions.
- Strong consulting skill set with a demonstrated willingness to learn and grow.
- Entrepreneurial, driven, and proactive mindset with a strong work ethic.
- Collaborative working style with a proven ability to team effectively across BCG and with clients.
- Ability to build trust and rapport with clients by deeply understanding their business and challenges.
- Advanced degree in a related field (preferred).
Additional info
What We Offer:
At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including:
- An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications.
- A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment.
For U.S. Applicants:
The base compensation for this role is $190,000 in USD.
In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:
- Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children.
- $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs.
- Dental coverage, including up to $5,000 (USD) in orthodontia benefits.
- Vision insurance with coverage for both glasses and contact lenses annually.
- Reimbursement for gym memberships and other fitness activities.
- Fully vested retirement contributions made annually, whether you contribute or not.
- Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years.
- Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.
*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
To learn more about our employee benefit please check our Benefits page.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
Analyst Sandy Springs, GA- HYBRID 12 Months Pay: $25 per hour Job Overview The Customer Experience Sr.
Analyst supports the Client Customer Care Center by analyzing customer sentiment, CSAT scores, and Voice-of-Customer (VOC) feedback to identify trends and improvement opportunities across Customer Care Center operations.
This role turns raw customer data into clear, actionable insights that guide cross-functional decisions and help elevate the overall customer experience.
The Sr.
Analyst acts as a key insights partner producing thoughtful analysis, compelling storytelling, and proactive recommendations that enhance both strategic planning and day-to-day operations.
Overall Deliverables This content should not be construed as an exhaustive list of responsibilities or requirements.
Employees may be required to perform other job-related responsibilities to help the department achieve its goals.
Responsibilities Customer Experience Insights & Analysis: Analyze CSAT, NPS, and customer sentiment data across Roadside and CCC operations.
Conduct text analytics, tagging, and VOC theme identification to surface customer pain points and service opportunities.
Perform deep-dive assessments comparing Roadside vs.
CCC experience drivers.
Identify journey bottlenecks and operational friction points impacting customer satisfaction.
Monitor trends in closed-loop feedback to highlight systemic issues or areas requiring stakeholder alignment.
Reporting & Executive Communication: Develop weekly and monthly insights dashboards and summary reports in Power BI.
Build executive-ready narratives that connect customer sentiment to operational behavior.
Present insights to leadership in clear, concise, and visually compelling formats.
Cross-Functional Partnership: The Sr.
Analyst will identify and share relevant customer insights with: Parts Engineering Services After-Sales Business Development (ASBD) This includes Highlighting product, parts, or engineering-related dissatisfaction themes.
Supporting root cause analysis beyond CCC operations.
Flagging recurring systemic breakdowns affecting service and retention.
Tools & Platforms: Use Power BI, Medallia, Genesys, Copilot, Salesforce, and internal MBUSA systems to gather, analyze, and visualize data.
Maintain data accuracy and integrity across reporting sources.
Support forecasting, predictive trending, or ad-hoc analysis based on business needs.
Qualifications Required Bachelors degree in Business, Analytics, Communications, Psychology, or equivalent experience.
24 years of experience in customer experience analytics, business analysis, call-center insights, or a related field.
Proficiency in Power BI, Microsoft Copilot & AI-enabled tools Experience with Medallia, Salesforce, or similar CX platforms.
Strong analytical abilities with an ability to simplify complexity.
Excellent written and verbal communication skills.
Strong organizational skills and ability to prioritize in a fast-paced environment.
Demonstrated ability to work collaboratively and influence cross-functional partners.
Preferred Experience in automotive, luxury, or high-expectation customer service environments.
Familiarity with predictive analytics or VOC methodology.
Experience with call center operations or roadside assistance operations.
Knowledge of journey mapping or service design principles.
Competencies Customer-centric mindset Analytical and detail-oriented Insight storytelling & executive communication Collaborative partnership Continuous improvement focus Strong data literacy
Tuesday, March 24 | 10:00 AM - 3:00 PM
-$3,000 Sign-On Bonus-
-All STNAs are welcome!-
-Free scrubs-
-Free lunch with orientation-
-12-hour shifts-
-Competitive pay and excellent perks-
-Receive an offer on the spot and start ASAP!-
*Register here: ( ) *
State Certified Nursing Assistant -STNA ( 12-Hour STNA Shifts!)
Want to make a difference in someone's life for the better?
If you have patience, empathy, and a genuine desire to care for those in need, you will love working as a State-Tested Nursing Assistant (STNA) at The Laurels of Mt. Vernon! In this role, you have an opportunity to leave a lasting impression on our guests. We look for prompt, dedicated candidates who enjoy caring for our seniors!
The Laurel Health Care Company offers one of the leading employee benefits packages in the industry. This includes:
* Comprehensive health insurance - medical, dental, and vision
* 401K with matching funds
* DailyPay ( ) is a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it.
* Paid time off (beginning after six months of employment) and paid holidays
* Flexible scheduling
* Tuition reimbursement and student loan forgiveness
* Zero cost uniforms
* Legacy, our new virtual community and rewards & recognitions program
When you work with Laurel Health Care Company, you will join an experienced, hard-working team that values communication and collaboration.
Why work when you can help shape a legacy?
Responsibilities:
As an STNA, you will care for guests under the direction and supervision of a registered nurse or a licensed practical nurse. Responsibilities include:
* Take and record vital signs.
* Measure and record height and weight, intake, and output.
* Care for the guests' environment.
* Assist with bathing, grooming, and toileting.
* Assist with eating and hydration.
* Observe guests' skin when administering care and reports changes to a licensed nurse; provide skin care as needed.
* Meet guests' mental health and social service needs.
Qualifications
* High school graduate/GED
* STNA certification**
* or acceptable exemption required
Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, subacute, rehabilitative, and assisted living services dedicated to achieving the highest standards of care.
We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana.
The Laurels were named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, the belief that their work makes a difference, and feeling their work has special meaning.
#IND123
Summary:
Is trained to perform processing blood and other body fluids, sendouts, and other tests as required. Obtains blood samples from the correct patient, ensuring that the blood is properly drawn and labeled following established procedures to assure the proper specimen for the requested testing. Is trained to become competent at venipunctures and skin punctures. May register and interview patients, obtaining accurate demographic and financial information. May be required to verify medical necessity for all Medicare patients.
Responsibilities:
- Performs daily phlebotomy procedures and tests on a fluctuating work schedule. Obtains an adequate specimen on all patients, including correct timed specimens when indicated.
- Observes established personnel policies, OSHA requirements, and lab procedures to ensure safe practice.
- Assures proper identification of patient and specimens in accordance with established laboratory identification procedures, and cares for patients promptly and courteously.
- Maintains integrity of specimens while processing specimens. Assures correct identification of specimens and distributes specimens to the proper department or correct reference laboratory.
- Plates and smears to appropriate media all specimens received for culturing. Processes microbiology specimens when assigned.
- Processes sendout testing when necessary.
- Answer Pneumatic tube system at all times.
- . Assists in orienting of new personnel as directed by the lead tech or lab director.
- Continuously practices universal precautions. Follows all hospital, section, and safety policies and procedures.
- Is trained in the following skills: Age specific criteria for all age groups, fingersticks, heel sticks, venipuncture, blood cultures, syringe collections and the use of butterflies.
- Registers and interviews patients, obtaining accurate demographic financial information.
- Performs therapeutic phlebotomies.
- Stock drawing stations and outpatient rest rooms. Maintain phlebotomy area, trays area in orderly and useable condition. Maintains a system of inventory control of assigned areas. Assumes responsibility for neatness and cleanliness of patient area.
- Follows hospital safety policy including wearing gloves while performing phlebotomy and utilizes only safeguard needles and syringes. Follows needlestick policy in the event of needlestick or mucous membrane exposure.
- Contacts patients or nursing stations for additional specimens, if necessary.
- Performs daily clerical duties which may include entering results into computer, receiving specimens, answering the telephone, printing logs, looking up results, monitoring label printing, problem solving and assisting office personnel as needed.
- Reports to CLS, CLT, or Supervisor any irregularities encountered in performing daily workload
- Maintains a clean work area
- Helps to unpack and distribute laboratory supplies
- Performs other duties as assigned
Requirements:
Education:
- High school diploma or equivalent.
Certification/Licenses:
- N/A
Skills:
- Ability to register patients, obtain specimens and dispense critical information in accordance with section, laboratory, and hospital policies and procedures. Must be able to read and write English and be able to communicate effectively. Must be able to operate laboratory equipment, computer systems.
Experience:
- Relevant experience preferred.
Work Schedule:
MULTIPLE SHIFTS AVAILABLE
Work Type:
Full Time
Tuesday, March 24 | 10:00 AM - 3:00 PM
-$3,000 Sign-On Bonus-
-All STNAs are welcome!-
-Free scrubs-
-Free lunch with orientation-
-12-hour shifts-
-Competitive pay and excellent perks-
-Receive an offer on the spot and start ASAP!-
*Register here: ( ) *
State Certified Nursing Assistant -STNA ( 12-Hour STNA Shifts!)
Want to make a difference in someone's life for the better?
If you have patience, empathy, and a genuine desire to care for those in need, you will love working as a State-Tested Nursing Assistant (STNA) at The Laurels of Mt. Vernon! In this role, you have an opportunity to leave a lasting impression on our guests. We look for prompt, dedicated candidates who enjoy caring for our seniors!
The Laurel Health Care Company offers one of the leading employee benefits packages in the industry. This includes:
* Comprehensive health insurance - medical, dental, and vision
* 401K with matching funds
* DailyPay ( ) is a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it.
* Paid time off (beginning after six months of employment) and paid holidays
* Flexible scheduling
* Tuition reimbursement and student loan forgiveness
* Zero cost uniforms
* Legacy, our new virtual community and rewards & recognitions program
When you work with Laurel Health Care Company, you will join an experienced, hard-working team that values communication and collaboration.
Why work when you can help shape a legacy?
Responsibilities:
As an STNA, you will care for guests under the direction and supervision of a registered nurse or a licensed practical nurse. Responsibilities include:
* Take and record vital signs.
* Measure and record height and weight, intake, and output.
* Care for the guests' environment.
* Assist with bathing, grooming, and toileting.
* Assist with eating and hydration.
* Observe guests' skin when administering care and reports changes to a licensed nurse; provide skin care as needed.
* Meet guests' mental health and social service needs.
Qualifications
* High school graduate/GED
* STNA certification**
* or acceptable exemption required
Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, subacute, rehabilitative, and assisted living services dedicated to achieving the highest standards of care.
We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana.
The Laurels were named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, the belief that their work makes a difference, and feeling their work has special meaning.
#IND123
Collaborates with a team of card tech’s, cardiology fellows, sonographers and physicians to provide the right test for the right patient. Critical care, emergency department or Cardiology background minimum of 3–5-year experience required. EKG tele, ACLS & IV skills required (will train if needed). Must be able to read EKG tele strips as baseline. RQI acceptable.
On-call: None. Primary Shift: 6:30 am- 4:00 pm (9-hour days) This is a per diem role.
Requirements:
- Current RN licensure or compact licensure recognized by the State of Vermont required.
- ADN required, BSN preferred.
- Appropriate experience in specific clinical area. Varies by unit.
Our Total Rewards Package includes:
- Health Care (Medical, Dental, Vision)
- Flexible Spending Account
- Retirement Benefits (403b)
- Insurance Benefits (Life, Long-Term, Short-Term)
- Paid time Time Off
Joining our team has its perks:
- We encourage professional growth and development
- We ensure our nurses are truly happy and feel valued
- We offer structured preceptorships and continuing education
- We are committed to great patient ratios
- Our team culture is unlike what you'll find at other hospitals
- We've made significant investments in safe patient handling and mobility equipment
- Nurses truly have a voice here through our shared governance
About the Area
Located in Burlington, the cultural hub of Vermont, you'll find all of the amenities of the best small cities, alongside the very best skiing and riding in the east (with six ski resorts within an hour of downtown). In Burlington, everyone can truly find what they're looking for to unwind; from Nordic skiing to mountain biking to backcountry touring.
Burlington has a robust food and music scene, with entertainment options for all ages. Designated the Healthiest City in the USA by the US Centers for Disease Control and Prevention. Burlington ranked highest in exercise, and among the lowest in obesity, diabetes and other indicators of ill health.
We offer a quality of life that is second to none in Burlington, the cultural hub of Vermont. With exciting signing incentives and relocation assistance, moving to Vermont has never been an easier decision.
Legacy Village-Assisted Living Facility
PRN/On call
Legacy Village located in Xenia, OH is an assisted living/memory care community with a team of health care professionals that is unmatched in the area!
We are owned and operated by National Church Residences, the nation's largest provider of affordable senior housing and health care services.
We are seeking Aides who will share in our vision to advance better living and care for seniors!
Qualified candidates for this position offer:
- High school diploma or GED preferred or currently enrolled in a program to achieve preferred education.
- Two to four years preferred.
- Must have good communication, comprehension, and interpersonal skills.
- Must have working knowledge of Windows, Microsoft Office Suite.
- Performs/assists with all resident direct care needs and comforts of daily living as needed. Including but not limited to: Lifting, turning, positioning, transporting; bathing, dressing functions, oral hygiene and grooming; answering and responding to call lights in a timely and professional manner; providing restorative care including but not limited to range of motion, ambulation, and bowel and bladder training.
- Provides all additional resident care needs and comforts of daily living. Including but not limited to: Maintaining cleanliness of resident's room to include daily cleaning, deep cleaning as required, and discharge cleaning; providing for and engages in activities of interest to resident; providing restorative nursing programs necessary to maintain ADLs.
- Communicates professionally and effectively, verbally and in writing. Follows written and verbal directions. Provides exemplary customer service to residents, peers, families, managers, and visitors. Reports any changes in physical or mental conditions on a timely basis
- Assists nurses with assigned tasks, including but not limited to: Measuring and recording vitals; gathering weights, measures and other documentation on the residents; making beds, cleaning closets, organizing and ensuring cleanliness of resident living areas; assisting with new admissions as assigned; assisting in the training and orientation of new staff as assigned.
- Adheres to the guidelines as outlined in the Resident Rights documentation. Knows resident rights and helps the residents exercise and/or protect their rights. Reports resident complaints to charge nurse or supervisory in charge, maintains confidentiality.
- Documents resident information timely, accurately and confidentially according to the procedures set forth in the electronic medical record system.
- Adheres to all policies and procedures as outlined under the Safety & Compliance policies and procedures. Demonstrates proper use of equipment. Reports equipment needs or repairs.
- Practices universal precautions. Uses protective equipment, follows infection control protocol standards, policies and procedures.
- Performs food service functions to include: Preparing residents for meals, serving food, assisting with eating, after meal care, passing snacks and fresh water/ice; recording food/fluid intake, noting changes of eating habits and appropriately reporting.
In return, National Church Residences offers an excellent total reward package that includes:
- Medical (both PPO & HDHP w/HSA) National Church Residences pays, on average, 75-80% of all costs
- Dental, Vision, Life & AD&D Insurance and Flexible Spending accounts
- Paid Time Off (PTO) and Paid Holidays
- Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay
- Reimbursement for Tuition expenses
- Employee Discounts including Tickets, Retail, etc.
- Short-Term & Long-Term Disability coverage
- Accident, Hospital Indemnity & Critical Illness Insurance
- Wellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and more
Programs may vary depending on Full Time, Part Time or Contingent status
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.
The RN Service Coordinator-RN (RN-SC) contributes to the Long Term Services and Supports (LTSS) service coordination process by performing activities within the scope of licensure; provides supervision and direction to staff participating in Member’s cases following applicable state law and contract; develops, monitors, evaluates, and revises the Members’ care plans to meet Member’s needs, to optimize health care across the care continuum to enhance the Member's well-being, independence, integration in the community, and potential for productivity. The RN-SC conducts a holistic assessment of the Member's dynamics, needs, and preferences while providing education and health-related information to the Member, the Member’s Legal Authorized Representative (LAR), and the Member’s Support Network. Responsible for the coordination of STAR+PLUS Members' covered and non-capitated services, including acute and LTSS, while meeting the Member's physical, behavioral, functional, and psychosocial needs. Complies with policies, procedures, and protocols for establishing and maintaining good working relationships with co-workers, employees, patients, and guests.
EDUCATION/EXPERIENCE
Graduation from an accredited school of professional nursing or social work is required. BSN is preferred. Four (4) recent years of clinical experience preferred, which may include service coordination, case management, quality management, or managed care experience. Working knowledge of HMO standards, LTSS, and NCQA standards is preferred. Knowledge of Medicare and Medicaid HMO experience is preferred. Experience in meeting the needs of vulnerable populations who have chronic or complex conditions is required. Bilingual, English/Spanish, is preferred.
LICENSURE/ CERTIFICATION
A current, unrestricted license to practice professional nursing issued by the State of Texas is required. RUG Certification is required and must be obtained within 30 days of employment for all RN candidates.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.
This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Identifies and handles existing and emerging risks that stem from business activities and the job role.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies, standards, and procedures for business activities.
Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims.
Identifies, confirms, and makes coverage decisions on soft tissue claims.
Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.
Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.
Provides advice and sets expectations into next steps to members.
Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.
Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.
Supports workload surges and/or Catastrophe Operations as needed.
What you have:
High School Diploma or General Equivalency Diploma.
1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.
Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.
Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.
What sets you apart:
2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.
1 year auto physical damage or total loss experience.
Ongoing Professional Development with a focus on Insurance.
Bachelors’ Degree or higher.
US military experience through military service or a military spouse/domestic partner.
Compensation Range: The salary range for this position is: $57,970 - $103,870.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.