Bashas Pharmacy Jobs in Usa

CHRISTUS Santa Rosa Hospital – San Marcos, which originated in 1923 as Hays County Soldiers, Sailors and Marines Memorial Hospital, opened at its current Wonder World Drive location in 1983. Our staff of more than 700 Associates works with more than 300 active and consulting physicians to provide quality services to patients and their families. For more than 20 consecutive years, we have been named The Best Hospital in Hays County in the annual “Best of Hays” publication released by the San Marcos Daily Record. In addition to interventional cardiac services, CHRISTUS Santa Rosa Hospital – San Marcos is a Certified Chest Pain Center and an accredited Primary Stroke Center. We lead the region in da Vinci robotic-assisted surgery and offers a variety of specialty care services including medical imaging, rehabilitation, hospice, women’s services and more. 

Summary:

The Director Pharmacy manages the medication use process in collaboration with the Medical Staff and Nursing Services by organizing the processes and functions of the Pharmacy Department efficiently, economically, and professionally in accordance with Hospital and Departmental policy and applicable federal and state legal requirements. This job fosters the development of Pharmaceutical Care through process improvement of distributive and clinical pharmacy services. Assists in the leadership of the pharmacy department through the development and implementation of plans and goals that are in accordance with CSFCH goals and CHRISTUS Christian philosophy and values. Responsible for the cost-effective management of SFCH resources through prudent inventory and supply control and personnel utilization, while maintaining quality service and patient care. Ensures that all federal and state laws, rules and regulations, hospital/departmental policies, and procedures are followed in all aspects of drug distribution. Provides support to the staff in solving problems. Promotes motivation, teamwork, and productivity. Providing services to patients of all ages at a high competency level.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Ensures safe, appropriate, cost-effective medication therapies for patients according to established policies, procedures, and protocols.
• Develops and enforce policies and procedures that promote cost-effective, appropriate, and safe medication use.
• Develops and maintains a medical staff-approved formulary.
• Supervises medication storage and preparation areas throughout the facility.
• Provides for the educational needs of health care professionals, patients, and their families.
• Ensures maintenance of an adequate medication supply. Ensures the integrity of the medication supply; establishes specifications for the procurement of medications, chemicals, and biologicals.
• Ensures strict control and accountability for medications dispensed to patients or distributed to floor stock.
• Assures adequate control and documentation of controlled substances.
• Ensures applicable CE records and licensure are maintained in department files.
• Contributes to the quality and effective operation of the department.
• Supervises all pharmacy personnel. Recruits, interviews and promotes disciplines and terminates pharmacy staff.
• Develop job descriptions and performance standards. Evaluates and counsels staff on their performance.
• Evaluate work schedules against workload statistics. Maintains an appropriate staffing level.
• Provides for the educational needs of the pharmacy staff.
• Prepares budget annually.
• Reviews monthly financial statistics and plans expenditures within budget guidelines.
• Ensures preparation and submission of patient charges and financial reports to finance in accordance with policy.
• Administers reports, documents, payroll records, statistical surveys, and other required data.
• Ensures compliance with health system policies and procedures that apply to pharmacy services.
• Ensures compliance with all applicable federal, state, and local laws, rules, and regulations.
• Integrates the department into the organization’s primary functions.
• Develop and implement a strategic plan for the pharmacy that supports the mission and goals of the organization.
• Develops and implements pharmacy services in collaboration with associated department services.
• Develops, implements, and maintains a program that improves the quality of pharmacy services and supports the quality improvement plan of the organization.
• Participates in all committees/functions required by the organization including the Pharmacy and Therapeutics committee.
• Establishes productive, collaborative relationships with staff members and within the community.
• Demonstrates competence to perform assigned patient care responsibilities in a manner that meets the age-specific and developmental needs of patients served by the department.
• Appropriately adapt assigned patient assessment, treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, spiritual, age-specific, and other developmental needs of each patient served.
• Takes personal responsibility to ensure compliance with all policies, procedures, and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities.
• Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
• Provides essential leadership and administrative support to the department members; coordinates the allocation of staff and other resources; Facilitates the ongoing achievement of the department’s mission and goals; promotes the development and improvement of processes directed at providing quality, economical healthcare services.
• This job will manage pharmacy distributive services, facilitate drug utilization initiatives, integrate clinical pharmacy programs, oversee pharmacy information systems, advance medication safety, and assure regulatory compliance.
• They also directly manage the activities of pharmacists and technicians and are actively involved in their areas of oversight to assure pharmacy staff remain competent and engaged in customer service, standardized work, and lean processes.

Job Requirements:

Education/Skills

• Doctor of Pharmacy (PharmD) required

Experience

• 8-12 years of practical experience preferred
• 7 years of leadership/management experience preferred

Licenses, Registrations, or Certifications

• RPH License in the state of employment required

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Pharmacy

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 4

Work Schedule: 8 Hr (6:00:00 AM - 11:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page ( /rush-careers/employee-benefits).

Pay Range: $10.00 - $375.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician Intern assists licensed pharmacists in the practice of pharmacy, demonstrating leadership and initiative, and fulfilling the needs of the department and the Medical Center. The Pharmacy Technician Intern is involved in the training of newly hired pharmacy technicians and pharmacy technician interns. The pharmacy intern exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Job Requirements:
•Currently enrolled at an accredited college of pharmacy
• A current Pharmacy Technician Student license for the state of IL
•Ability to effectively follow directions, analyze problems and interpret analytical data.
•Strong communication skills with an emphasis on customer service skills.
•Accountable for his/her actions, progress and development.
•Attention to detail to provide high quality care and accurate medication preparation.
•Ability to operate technology accurately and efficiently by the end of the defined training period.
•Consistently demonstrates leadership and initiative to peers and others in handling workload. Planning, prioritizing, and analyzing situations are frequently required.
•Consistent outstanding attendance record relating to tardiness and absences. Willing to fill unscheduled absences as required.
Preferred
•Attitude to learn and grow professionally
•Superior time management skills in order to balance school and work without compromising either
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Environment
Equipment/Machines Used in Performing Work:
Microsoft Outlook, Epic, pharmacy automation, fax machine, copier and other office equipment as necessary..
Physical Demands
Working Conditions:
May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents. Lifting up to 30 pounds, continuous standing, and frequent walking may be required.
Position Type and Expected Hours of Work
This is a not full time position. Shifts will vary from daytime to evening and included weekends. As noted above, once the intern becomes a P3 student, evening medication reconciliation shifts are expected at least once weekly. In addition, interns are expected to pick up shifts during holiday and summer breaks. It’s possible that full time work may be available if the intern is interested.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
2.Ability to use available print and online references as appropriate.
3.Understand the pharmacy workflow for first doses, pyxis refills, cart fill and batches.
4.Understand the pharmacy workflow for medication returns and medication disposal.
5.Performs pharmaceutical calculations accurately including fundamental math calculations, metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
6.Responsible for the accurate interpretation of EPIC pharmacy labels:
a.Interpretation and understanding of medical abbreviations.
b.Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
7.Ability to appropriately label all medication dosage forms including auxiliary labels for expiration and storage as required.
8.Responsible for the accurate and timely filling and delivery of patient-specific medications and Pyxis restocks.
9.Ability to troubleshoot Pyxis equipment (i.e.: failed drawers, inventory, outdates).
10.Ability to utilize technology in the pharmacy (i.e.: Carousels, DoseEdge, WASP, MILT, RxVerify) as needed for assigned duties.
11.Responsible for the preparation of non-sterile compounding and packaging:
a.Ability to accurately draw up oral syringes, compound topical medications and other duties as assigned.
b.Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
12.Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
13.Responsible for utilization of Epic for technical requests (i.e.: missing medications, Pyxis out of stock and responding to in-basket messages)
14.Responsible for inventory, storage and supply maintenance of assigned areas.
15.Place orders through RxWorks to maintain adequate inventory levels as assigned:
a.Follow stock rotation practices when putting away medication orders.
16.Responsible for compliance with USP and aseptic technique practices when preparing sterile products:
a.Recognizes incompatible, unstable and/or expired compounded sterile products.
b.Maintains all required documentation of compounded sterile products and production areas for sterile products.
17.Recognizes investigational drug orders and documentation requirements for preparation and use.
18.Responsible for exchanging emergency carts and completion of required documentation as assigned.
19.Responsible for knowing the laws and regulations related to controlled substances.
20.Maintain cleanliness of all equipment and work areas.
21.Knowledge of departmental and Medical Center safety practices.
22.Awareness of departmental quality assurance processes.
23.Actively participates in various departmental committees and educational activities as assigned.
24.Responsible for the smooth and efficient technical operation of the specific practice site. Provides in advance and in follow-up the management of issues of a departmental or site-specific nature regardless of absence from the work site. For example, before a scheduled day off, the technician brings important issues to the attention of the replacement technician or follows up on problems with the replacement person upon return.
25.Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department or practice site.
26.Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
27.Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
28.Under the direct supervision of the pharmacist the Pharmacy Technician Intern may perform:
a.Medication admission histories
b.Medication discharge counseling
c.IV to PO reports
d.Creatinine clearance monitoring
e.Drug Use Evaluations
29.Any and all other duties as assigned.
Behavioral and leadership Responsibilities
1.Interacts professionally and appropriately with other healthcare professionals and RUMC employees.
2.Demonstrates ability to coach/train other technicians and pharmacy students.
3.Demonstrates adaptability, initiates action, manages work, contributes to team success, communication, professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations.
4.Will participate in evening medication reconciliation once weekly during P3 year to assist in achieving department’s goals in medication histories for high risk patients.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

• Performs specialty functions in support of pharmacy operations, as assigned.
  
• Performs duties of a Certified Pharmacy Technician.
  
• Follows established procedures for medication safety, ensures compliance with regulatory requirements, quality standards, compliance activities, and policies and procedures.
  
• Performs other job functions as assigned or requested.

• Required - High School Diploma or Equivalent
• Preferred - Technical Degree or Diploma Pharmacy Technician

• Required - Pharmacy technician 1-3 years

• Required - Certified Pharmacy Technician - Pharmacy Technician Certification Board
  
• Required - Pharmacy Technician - Tennessee - Tennessee Board of Pharmacy
• Preferred - Pharmacy Technician - Mississippi - Mississippi Board of Pharmacy
  
• Preferred - Certified Pharmacy Technician- ExCPT - National Healthcareer Association

• Experience with medication nomenclature and complex pharmaceutical calculations.
  
• Ability to effectively relate and communicate with internal and external customers; communication often involves complex problem solving.
  
• Proficient in the use of pharmacy based computer systems as well as Microsoft Office program or programs (Word, Excel, Power Point) as indicated in the specific function within the department.
  
• Must be able to effectively organize, budget time, work efficiently and accurately, and follow procedures with minimum supervision.

• There is no supervision provided by this position.

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  
• Must have good balance and coordination.
  
• The physical requirements of this position may vary depending on the specialty assignment; work may include exerting up to 100 lbs. of force occasionally and/or up to 50 lbs. of force frequently.
  
• The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  
• Frequent invasive and non-invasive patient contact.
  
• May be exposed to patient body fluids and diseases, as well as hazardous or poisonous materials.
  
• Ability to react quickly to emergency situations.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

$25,000 Sign on Bonus for External Candidates

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.

The Pharmacy Manager is a key position that has a substantial impact with our consumers and clinic partners by partnering and advising both on our pharmaceutical care services and benefits. This individual is responsible for the financial, clinical and quality for pharmacy services and will oversee the daily operations of a pharmacy including dispensing prescription medication and spending one-on-one time with the consumers. Coaching, developing and managing pharmacy staff is also a key responsibility of this role. The manager will act as a talent steward and proactively seek top talent for the pharmacy roles.

Tour a Genoa Pharmacy at the following link: Genoa Healthcare On-site Pharmacy Tour ( )
Pharmacy Location: 2500 Rike Dr. Suite P, Pine Bluff, AR 71603 (Located within Southeast Arkansas Behavioral Health System)
Hours: M-F 8:00 AM - 5:00 PM (1 hour lunch)

Primary Responsibilities:

• Creates a great consumer and clinic partner experience and continually builds solid relationships with both groups to proactively meet their needs
• Serves as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomes
• Counsels and educates patients on the usage of medications, adverse effects, schedules and any personal questions from the consumers
• Ensures the pharmacy and team members follow policies and standards in accordance with state and federal laws
• Performs wellness services such as immunizations, flu shots and other preventive services
• Responsible for financial profitability and identifies opportunities to drive growth in the pharmacy
• Motivates, develops and coaches all pharmacy staff to ensure they are meeting their potential and delivering exceptional service
• Creates an engaging team environment which promotes compassion and models our core values and culture amongst the team
• Proactively promotes opportunities and recruiting top talent at our pharmacies
• Reviews key performance indicators with pharmacy staff and identifies trends and opportunities for improvement
• Conducts workforce planning and business planning to have operational excellence at the site
• Builds solid relationships with the community, stakeholders and clinic partners to ensure we are meeting all needs and promote the pharmacy business
• Drives marketing plans and materials to promote all pharmacy offerings

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in Pharmacy or PharmD
• Current pharmacist's license in the state of Arkansas
• Certified immunizer or willing to become an immunizer within 3 months of hire
• Willing to administer Long Acting Injectables

Preferred Qualifications:

• 2+ years of pharmacy leadership experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.

• Performs specialty functions in support of pharmacy operations, as assigned.
• Performs duties of a Certified Pharmacy Technician.
• Follows established procedures for medication safety, ensures compliance with regulatory requirements, quality standards, compliance activities, and policies and procedures.
• Performs other job functions as assigned or requested.

• Required - High School Diploma or Equivalent
• Preferred - Technical Degree or Diploma Pharmacy Technician

• Required - Pharmacy technician 1-3 years

• Required - Certified Pharmacy Technician - Pharmacy Technician Certification Board
• Required - Pharmacy Technician - Tennessee - Tennessee Board of Pharmacy
• Preferred - Pharmacy Technician - Mississippi - Mississippi Board of Pharmacy
• Preferred - Certified Pharmacy Technician- ExCPT - National Healthcareer Association

• Experience with medication nomenclature and complex pharmaceutical calculations.
• Ability to effectively relate and communicate with internal and external customers; communication often involves complex problem solving.
• Proficient in the use of pharmacy based computer systems as well as Microsoft Office program or programs (Word, Excel, Power Point) as indicated in the specific function within the department.
• Must be able to effectively organize, budget time, work efficiently and accurately, and follow procedures with minimum supervision.

• There is no supervision provided by this position.

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position may vary depending on the specialty assignment; work may include exerting up to 100 lbs. of force occasionally and/or up to 50 lbs. of force frequently.
• The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• Frequent invasive and non-invasive patient contact.
• May be exposed to patient body fluids and diseases, as well as hazardous or poisonous materials.
• Ability to react quickly to emergency situations.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Develops strong relationships with most valuable customers.

• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
• Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

• PTCB or ExCPT certification (except in Puerto Rico)
• One year of work experience as a pharmacy technician in a retail or hospital setting.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evening and weekend hours.
• Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)

• Prefer to have prior work experience with Walgreens.
• Prefer good math skills (counting, measuring and weighing medications).
• Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
• Prefer the knowledge of store inventory control.

• In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
• Models and delivers a distinctive and delightful customer experience.

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Develops strong relationships with most valuable customers.

• Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
• Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
• Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evening and weekend hours.

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
• Prefer good computer skills.
• Prefer the knowledge of store inventory control.
• Prefer PTCB certification.

• Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)

• Prefer to have prior work experience with Walgreens.
• Prefer basic math skills (counting, measuring and weighing medications).
• Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information online).
• Prefer the knowledge of store inventory control