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Marketing Manager (B2B Pharma Industry)

【Location】 Orange County, CA

【Position】 B2B Marketing Manager

【Compensation】$100,000 - $150,000

【Hiring Style】Direct hiring, Full-time, Hybrid

■ Position Overview

We are seeking a dynamic B2B Marketing Manager to lead comprehensive marketing initiatives for our specialized Pharma industry solutions. This role requires a strategic leader who understands complex B2B sales cycles and operational challenges. You will be responsible for designing and executing integrated marketing strategies that drive lead generation, pipeline development, brand authority, and long-term customer loyalty.

The ideal candidate balances high-level strategic thinking with hands-on execution. You will oversee the full marketing lifecycle—from initial planning and performance evaluation to cross-functional collaboration with Sales, Product, and Service teams—to fuel overall business growth.

■ Key Responsibilities

• Strategy & Segmentation: Develop and execute annual B2B marketing plans aligned with corporate goals; define and prioritize high-value target segments and personas.
• Lead Generation & Campaign Management: Plan and manage multi-channel integrated campaigns, including digital advertising, email marketing, trade shows, and webinars, while overseeing lead nurturing and scoring processes.
• Content & Brand Messaging: Direct the creation of sales collateral, case studies, white papers, and digital assets to establish consistent, value-driven brand messaging focused on reliability and ROI.
• Digital Marketing & Analytics: Optimize website performance, SEO/SEM, and landing pages; leverage marketing automation tools (e.g., HubSpot) to monitor KPIs such as conversion rates and pipeline contribution.
• Sales Enablement: Empower the sales organization with specialized tools, proposals, and ROI calculators to streamline the buyer’s journey and align marketing initiatives with sales targets.
• Customer Engagement & Events: Manage corporate presence at industry trade shows, workshops, and user events to gather customer insights and strengthen product positioning.
• Team & Partner Leadership: Oversee relationships with external agencies and creative firms; provide mentorship and management to internal team members as applicable.

Qualifications:

• Education & Experience: Bachelor’s degree in Marketing or Business with 5+ years of B2B experience (Technology, Automation, or Healthcare sectors preferred).
• Marketing Expertise: Proven track record in lead generation, integrated campaign management, and digital strategy (SEO/SEM, paid media, and email marketing).
• Technical Proficiency: Hands-on experience with CRM and Marketing Automation tools (e.g., HubSpot) to drive data-based decision-making and ROI.
• Communication & Leadership: Exceptional project management skills with bilingual proficiency (English/Japanese) at a business level to navigate global markets.
• Strategic Mindset: Ability to manage internal teams and external agencies while navigating complex regulatory or compliance-driven industries.

Our client is looking for an Account Manager Supervisor who brings a strong mix of client partnership, strategy, and project management. This role is ideal for someone with agency experience who is comfortable owning complex B2B accounts, managing multiple workstreams, and acting as a true thought partner to clients.

**Recent B2B AGENCY experience is a requirement. They will consider anyone who does not have that. Preferably a small agency**
 

Onsite 3 days a week - non negotiable

Job description:

Serve as the primary day-to-day contact for B2B clients with larger, ongoing remits
Develop a deep understanding of each clients business, goals, and challenges
Partner closely with internal teams to plan, scope, and delivers work on time and on budget
Own project management across multiple initiatives, including timelines, resourcing, dependencies, and risk management
Translate client needs into clear briefs, actionable plans, and smart recommendations
Lead client communications with confidencestatus calls, planning conversations, and presentations
Identify opportunities to add value, improve processes, and strengthen long-term client relationships

What they are looking for:

Mid-level account management experience at a strategic-focused agency
Strong B2B experience, with the ability to speak thoughtfully about past client work
Proven project management skills (this is a must-have)
Experience working with clients who have larger or more complex scopes of work
Ability to balance big-picture thinking with day-to-day execution
Comfortable acting as both a client partner and an internal driver of work
Clear, confident communicator whos organized and proactive

Nice to Have
Experience working with financial services clients
Demonstrated curiosity about regulated or complex industries
Background at a smaller or mid-sized B2B agency where account management and project management often overlap

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect.  We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics, marketing, and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

 

The Product Manager plays a critical role in shaping the future of our eCommerce platforms. This individual is responsible for leveraging customer insights, analytics, and market trends to define and prioritize product backlogs, ensuring our mobile, desktop and app platforms deliver exceptional digital experiences. This role collaborates closely with engineering teams to bring innovative products and solutions to market, driving growth and enhancing customer satisfaction.

What You’ll Be Doing:

• Collaborate with leadership to define the product vision and align it with the overarching business and digital strategy.
• Own the product backlog, meticulously managing and prioritizing user stories, bugs and tasks based on strategic business goals, customer value, and team capacity. 
• Serve as the key point of contact between the development team and stakeholders. 
• Craft detailed user stories and acceptance criteria to guide the development process. 
• Champion a mindset of continuous improvement, encouraging the team to experiment with new ideas and approaches to solve customer problems.

What You Bring To The Table:

• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, capable of working effectively with technical and non-technical teams.
• Agile and adaptable, with a proactive approach to addressing challenges and seizing opportunities.
• Leadership and mentorship capabilities, with a passion for fostering team growth and development.
• Strong experience partnering closely with Operations teams to identify inefficiencies, translate them into product opportunities, and deliver scalable solutions across service and fulfillment workflows.
• Experience managing products that support operational workflows and service-based offerings, not just transactional eCommerce experiences.  
• Experience building customer-facing experiences (e.g., enrollment, dashboards, self-serve tools) in close partnership with UX to drive adoption, engagement, and program stickiness.
• Demonstrated skill in stakeholder management across complex, sometimes challenging groups, balancing collaboration, influence, and the ability to thoughtfully push back while maintaining productive working relationships.

What’s needed- Basic Qualifications:

• Bachelor's degree in Business, Technology, or a related field, or equivalent work experience.
• 5+ years of related experience in product management, with a focus on eCommerce or digital products.
• Manage the end-to-end lifecycle of digital products from conception through development, launch, and iteration
• Comprehensive understanding and practical application of Agile methodologies, tools, and systems

What’s needed- Preferred Qualifications:

• Master’s degree in a related field
• Professional certifications in Agile methodologies (e.g., Certified Scrum Master (CSM), SAFe Agilist, or PMI Agile Certified Practitioner (PMI-ACP)) or product management certifications (e.g., AIPMM Certified Product Manager)
• Experience in the specific industry (e.g. B2B, supply chain, office supplies)
• Background in B2B eCommerce or services‑based platforms, particularly those supporting operational workflows or asset‑backed offerings. 
• Experience supporting enterprise or multi‑location B2B accounts, including master account hierarchies and complex customer relationships. 
• Experience partnering with non‑technical stakeholders (Operations, Sales, Merchants) as primary inputs into product strategy.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

#LI-MR1

Staples is business to business. You're what binds us together.

Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools.

This is a remote position with a regional focus. This position supports customers in Salt Lake City, UT and Boise, ID. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.

What you'll be doing:

• Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
• Effective Selling Skills
• Utilizing professional selling skills
• Discover prospects incremental and programmatic needs
• Effectively communicates Staples value propositions, capabilities, products and assortments including all categories
• Capable of overcoming objections and closing the sale.
• Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
• Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
• Implements and ramps wins driving compliance to new account/program
• Expertise of prospect industry buying process' and ability to support product selection and standardization
• Create sticky accounts which will continue to purchase from Staples
• Integrates feedback from prospects into their sales approach
• New customer assortment and pricing
• Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
• Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner

What you bring to the table:

• Strong drive and a desire to win
• Strong aversion to complacency
• Proven ability to view rejection as a learning opportunity and double down on next best actions
• Experience and proven track record of business development
• Strong ability to develop and deliver presentations virtually and in person
• Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
• Ability to work with product category sales team members
• Strong business, financial, operations and technology acumen
• Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition
• Ability to function independently with minimal daily supervision
• Ability and motivation to find, develop, and close sales
• Demonstrated work ethic, self-disciplined
• Ability to succeed in a competitive selling or goal-oriented environment
• Ability to be coached and to incorporate feedback
• Professional appearance and demeanor
• Strong organization and time management skills

What's needed- Basic Qualifications:

• 1-3 years of successful sales experience or success as a Staples B2B Sales Associate
• 3+ years experience in PowerPoint, Excel, and Outlook

What's needed- Preferred Qualifications:

• Bachelor's Degree
• Knowledge of Customer Relationship Management tool (CRM)
• Industry knowledge, a plus

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
• Base salary of $50k - $70k along with commissions

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses or other forms of variable compensation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Staples is business to business. You're what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools.

Work Location: This is a remote position with a regional focus. This position supports customers in Arkansas and Missouri. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.

What you'll be doing:

• Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
• Effective Selling Skills
• Utilizing professional selling skills
• Discover prospects incremental and programmatic needs
• Effectively communicates Staples value propositions, capabilities, products and assortments including all categories
• Capable of overcoming objections and closing the sale.
• Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
• Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
• Implements and ramps wins driving compliance to new account/program
• Expertise of prospect industry buying process' and ability to support product selection and standardization
• Create sticky accounts which will continue to purchase from Staples
• Integrates feedback from prospects into their sales approach
• New customer assortment and pricing
• Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
• Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner
• What you bring to the table:
• Strong drive and a desire to win
• Strong aversion to complacency
• Proven ability to view rejection as a learning opportunity and double down on next best actions
• Experience and proven track record of business development
• Strong ability to develop and deliver presentations virtually and in person
• Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
• Ability to work with product category sales team members
• Strong business, financial, operations and technology acumen
• Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition
• Ability to function independently with minimal daily supervision
• Ability and motivation to find, develop, and close sales
• Demonstrated work ethic, self-disciplined
• Ability to succeed in a competitive selling or goal-oriented environment
• Ability to be coached and to incorporate feedback
• Professional appearance and demeanor
• Strong organization and time management skills

What's needed- Basic Qualifications:

· 1-3 years of successful sales experience OR success as a Staples B2B Sales Associate

· 3+ years of experience in PowerPoint, Excel, and Outlook

What's needed- Preferred Qualifications:

· Bachelor's Degree

· Knowledge of Customer Relationship Management tool (CRM)

· Industry knowledge, a plus

We Offer:

• · Base Pay plus incentive opportunity

· Inclusive culture with associate-led Business Resource Groups

· Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

· Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

Company Description

City Wide Facility Solutions is a premier management company in the building maintenance industry, leveraging over 60 years of expertise. The company provides comprehensive janitorial and more than 20 other facility maintenance services. City Wide is dedicated to helping businesses streamline their operations, providing customized cleaning and maintenance programs. With a client-focused approach, City Wide ensures high standards of service across a wide range of industries.

Role Description

This is a full-time, on-site position located in Ontario, CA. As a B2B Sales Executive, you will be responsible for driving new business development, identifying sales opportunities, and building strong client relationships. Key responsibilities include prospecting potential clients, conducting sales presentations, preparing proposals, and meeting sales performance targets. You will collaborate cross-functionally to ensure client satisfaction and long-term partnerships.

Qualifications

• Proven skills in Business-to-Business (B2B) sales and lead generation
• Ability to conduct effective client communication, presentations, and relationship building
• Strong understanding of sales strategies, negotiation, and contract management
• Excellent organizational, time management, and multitasking abilities
• Proficiency in using CRM software and Microsoft Office tools
• Adaptability to a dynamic work environment and target-driven mindset
• Bachelor’s degree in Business, Marketing, or a related field preferred
• Experience in the facility maintenance or service industry is an advantage

We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.

As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.

At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.

Location: Atlanta (Hybrid)/US (remote)

What You’ll Do

As our Sales Representative, you’ll be on the front lines driving our growth:

• Prospect, pitch, and close deals for our AI technology solution such as our chatbot
• Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
• Represent Commercient at meetings, demos, and events across the US
• Gather insights from the market to help shape our product and sales strategy
• Hit and exceed sales targets while growing your career in a fast-moving company
• Travel to several conferences per year in the US

Who You Are

• Sales hunter with a passion for building relationships and closing deals
• Energetic, ambitious, and motivated by results
• AI enthusiast who likes to learn about AI and stays current with the trends
• Comfortable meeting clients and thriving in a dynamic, less-structured environment
• Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
• 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
• Familiarity with Salesforce, HubSpot, or ERP ecosystems
• Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
• Consultative, high-EQ selling style with technical curiosity
• Comfortable engaging at C-level and VP-level
• Self-starter with strong pipeline discipline and storytelling ability
• Excited about shaping a next-generation AI sales motion
• Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
• Comfortable working independently in a remote team environment
• Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.

Not for you if: you dislike rejection or ambitious goals.

Why Join Us?

• Be a key player in our expansion — your impact is direct and visible
• Work closely with founders and an international team
• Learn and grow in a tech-driven, fast-moving environment
• We have an engaging, collaborative culture focused on succeeding together

Compensation & Perks

• Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
• Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
• Comprehensive Benefits Package
• 401k program with generous company match
• PTO
• Hybrid role based in Atlanta, GA with fully remote option for US-based candidates

About Commercient

Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.

Why Work With Us

• Work remotely with a diverse, supportive, and fun global team
• Be part of an innovative company that embraces cutting-edge technology
• Enjoy learning and development opportunities to grow your career
• Flexible work-life balance and an environment where ideas thrive

Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.