Avolta Dufry Logo Jobs in Usa
147 positions found — Page 2
This position will be selling our portfolio of services within our βEngageβ suite of capabilities to enterprise-market clients.
The Sales Executive will drive new business by acquiring customers and generating revenue within our Retail and Travel vertical.
Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals.
The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings.
What the role entails: Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTECβs services Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets Possess an in-depth understanding of TTECβs services and differentiation Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Consistent execution of TTECβs sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications 12 yearsβ experience of consultative solution-selling experience with complex global outsourced solutions Experience in outsourced customer care services or fraud prevention & detection solutions Demonstrates strong new business acquisition and revenue generation within retail and/or travel verticals.
Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs Skilled in developing and delivering compelling proposals and presentations to key decision-makers College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
This position will be selling our portfolio of services within our βEngageβ suite of capabilities to enterprise-market clients.
The Sales Executive will drive new business by acquiring customers and generating revenue with our BFSI vertical.
Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals.
The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings.
What the role entails: Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTECβs services Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets Possess an in-depth understanding of TTECβs services and differentiation Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Consistent execution of TTECβs sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications 12 yearsβ experience of consultative solution-selling experience with complex global outsourced solutions Experience in outsourced customer care services or fraud prevention & detection solutions Demonstrates strong new business acquisition and revenue generation within BFSI verticals.
Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs Skilled in developing and delivering compelling proposals and presentations to key decision-makers College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
**relocation not offered
**sponsorship not offered
We are seeking a mid-level Designer (4+ years of experience) who brings a multi-disciplinary design skillset and can contribute across a variety of creative mediums. This role will work closely with cross-functional teams to translate brand and business objectives into compelling visual assets and digital experiences.
The ideal candidate is comfortable working across multiple areas of designβincluding digital marketing, brand identity, video/motion, and UX/UIβand can move seamlessly between concept development and hands-on execution.
Key Responsibilities
- Concept and design integrated marketing campaigns and supporting assets across digital, social, and video channels.
- Create a variety of visual assets including static graphics, motion/video elements, and marketing collateral.
- Contribute to brand identity development, including logos, typography, color systems, and design standards while maintaining brand consistency.
- Design digital experiences such as websites or applications, contributing to both UX structure and UI design.
- Develop presentations and pitch materials that effectively communicate ideas and creative concepts.
- Collaborate with cross-functional teams to understand project goals and translate them into strong visual solutions.
- Iterate on designs based on feedback and performance insights.
- Stay current on design trends, emerging tools, and best practices.
Qualifications
- 4+ years of professional design experience in an agency, studio, or in-house creative environment.
- A multi-disciplinary portfolio demonstrating experience across several areas of design (digital, brand, marketing, motion/video, and/or UX/UI).
- Proficiency with Adobe Creative Suite and modern design tools such as Figma.
- Experience creating video or motion assets (e.g., simple animations, transitions, or social video content).
- Strong visual design, typography, and layout skills.
- Excellent communication skills and the ability to present and explain creative work.
- Ability to manage multiple projects and collaborate effectively with cross-functional teams.
Remote working/work at home options are available for this role.
As the Buyer (Fresh Food) you will be responsible for procuring, developing, and managing effective merchandise assortments to achieve the sales, margin, and turnover targets for his/her respective buying areas. In partnership with their DVP and respective Planner, the Buyer will create the appropriate merchandise mix and develop category and supplier strategies based on emerging market trends, seasonality, and customer demographics.
Job Responsibilities
- Lead and execute merchandise assortment and product strategies to achieve financial and margin objectives.
- Partner closely with Planning to manage OTB, forecasting, allocation, reorders, promotions, markdowns, transfers, and RTVs across the product lifecycle.
- Own vendor relationships, including sourcing, negotiations, pricing, terms, compliance resolution, and trend identification.
- Analyze performance across divisions, departments, classes, and stores to drive assortment, inventory, and pricing decisions.
- Support new store and new concept initiatives, including market research, assortment development, and planogram collaboration.
- Present business results and seasonal strategies in regular merchandising and performance meetings.
- Conduct store and competitive visits to evaluate assortments, pricing, presentation, and customer trends.
- Attend industry tradeshows to identify new vendors and emerging trends.
- Lead and develop the team through hiring, coaching, and performance management.
Qualifications
- 3+ years of experience in logo, private label, or fashion buying experience with a multi-unit retail organization.
- 1+ years of supervisory experience in field or retail home office.
- Product development and assortment planning experience required.
- Bachelor's degree required.
- Strong command of merchandising and retail math, including Open-to-Buy (OTB) management.
- Ability to adapt, multi-task and problem solve in a fast-paced and changing environment.
- Advanced computer skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with a merchandising software platform.
ABOUT THE JOB
Ready to join a fun, growing athleisure brand? GOAT USA is looking for an exceptional IT Project Manager to lead and deliver technology initiatives that support our apparel retail and wholesale business. In this role, you will manage cross-functional IT projects from planning through execution, ensuring systems, integrations, and processes align with business goals and support our continued growth.
Youβll work closely with cross-functional teams across product development, planning, supply chain, retail operations, wholesale, e-commerce, and IT.
The ideal candidate has a strong understanding of apparel retail and wholesale systems and enjoys working at the intersection of business and technology. This is an exciting opportunity for a highly organized, collaborative project manager who is passionate about driving system improvements, delivering impactful solutions, and supporting a fast-paced, omnichannel organization.
Job Title
IT Project Manager (Apparel Retail & Wholesale)
Job Purpose
The IT Project Manager leads and delivers technology initiatives that support the retail and wholesale operations of GOAT USA. This role manages cross-functional projects across product development, planning, supply chain, wholesale, e-commerce, and retail systems, ensuring effective collaboration within cross-functional teams. The IT Project Manager is responsible for clearly documenting business and technical requirements, driving successful project execution, and ensuring all initiatives align with overall business objectives.
Duties and Responsibilities
- Plan, manage, and deliver IT projects end to end, from initiation through post-implementation support, including scope, timelines, budgets, resources, and risk management.
- Select and apply appropriate project management methodologies (Agile, Waterfall, or Hybrid) based on project requirements and business needs.
- Track project progress and provide clear, regular status updates to stakeholders and leadership.
- Lead requirements gathering with business stakeholders across merchandising, planning and allocation, supply chain, retail operations, wholesale, finance, and e-commerce.
- Document, review, and maintain clear, complete, and traceable business, functional, and technical requirements, ensuring proper approval, version control, and communication.
- Translate business requirements into technical solutions in collaboration with internal IT teams and external vendors.
- Maintain comprehensive project documentation, including business requirements documents, functional and technical specifications, process flows, system diagrams, user stories, acceptance criteria, test plans, implementation documentation, and training materials.
- Act as the primary liaison between business teams, IT, and external vendors to ensure alignment and successful execution.
- Manage projects involving apparel retail and wholesale systems, including ERP, PLM, POS, WMS, and EDI integrations.
- Ensure project delivery aligns with seasonal calendars, product lifecycles, and sell-in and sell-through timelines.
- Coordinate and support system testing, user acceptance testing (UAT), and production deployments, ensuring solutions meet business expectations and documented requirements.
- Provide ongoing systems support, administration, and training as needed.
- Develop training manuals, guides, and documentation for systems.
- Support and enhance omnichannel capabilities, including fulfill-from-store, store availability, buy online pick up in store, home delivery, B2B, and wholesale solutions.
- Support Centric and NetSuite integrations, administration, and ongoing optimization.
Requirements:
- Bachelorβs Degree in related field
- 3-5 years of experience in related field
- Experience in systems: Centric, NetSuite.
- Proven experience managing IT projects in a retail/omni-channel and wholesale environment.
- Solid understanding of apparel retail/omni and wholesale business processes.
- Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
- Excellent verbal and written communication skills.
- Strong communication, leadership and team management skills.
- Excellent organizational and time management skills.
- Ability to communicate effectively in English
- Full-Time, exempt.
- Normal working hours are from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends.
- Location: Plainview, NY
ABOUT US
GOAT USA, founded on Long Island in 2016, is a dynamic athleisure fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, βOrdinary People Do Extraordinary Things,β represented by our iconic logo, Chuck the GOAT. We inspire everyone to be the GOAT!
Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of over 150 employees (and growing), GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.
Please visit our Instagram at @goatusa and our website, for a better understanding of the brand, product line, and founderβs story.
Full Time U.S. Employee Benefits Include
- Paid vacation and sick time
- Paid Holidays
- Weekly free lunch, drinks, & snacks
- Health Insurance
- DCA/ FSA account
- Employee discount
- And more
SALARY RANGE
The salary for this role is $80,000 annually. The salary offered will take into account a number of factors, including the applicant job-related knowledge, skills, and experience, among other factors. A bonus may be included as part of the compensation package offer.
Life at GOAT USA
Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community!
Equal Employment Opportunity Statement
GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.
ABOUT THE JOB
Ready to join a fun, fast-growing athleisure brand? GOAT USA is seeking a dynamic Retail Operations Manager to drive operational excellence across our retail store network. This role is responsible for developing and implementing standardized processes, leading cross-functional initiatives, and optimizing daily store operations to ensure efficiency, consistency, and profitability company-wide.
Reporting directly to the VP of Operations, you will oversee all operational aspects of new store openings from build-out through launch, while also supporting and improving processes across existing locations. Youβll collaborate closely with Retail, Logistics, and Corporate teams, manage key vendor relationships and operating expenses, and lead initiatives focused on automation, systems integration, and productivity enhancements to support the continued growth and success of GOAT USA.
Job Title
Retail Operations Manager
Job Purpose
The Retail Operations Manager will drive operational excellence across the retail store network by developing standardized processes, leading cross-functional initiatives, and optimizing day-to-day execution. This role is responsible for improving efficiency, managing vendor relationships and operating expenses, and overseeing the successful planning and execution of new store openings from build-out through launch. The position will also support existing store operations through process improvements, infrastructure coordination, inventory oversight, and documentation of best practices to ensure scalable, consistent, and cost-effective operations company-wide.
Duties and Responsibilities
- Develop and implement standardized operating procedures (SOPs) across retail, logistics, and corporate teams.
- Oversee execution of seasonal initiatives, daily operations, and key business rollouts.
- Lead projects focused on process automation, systems integration, and productivity enhancements.
- Manage vendor relationships related to logistics, packaging, supplies, facilities, and operational systems.
- Support budgeting, forecasting, and cost-control initiatives for operations-related expenses.
- Review all expenses and manage a bid/RFP process on an annual basis for all supplies (bags, stickers, flyers, equipment, fixtures, etc.).
- Analyze operating costs and propose strategies to improve profitability and efficiency.
- Lead and coordinate all operational aspects of new store openings, including planning timelines, checklists, and opening readiness.
- Manage new store build-out coordination by working directly with contractors, vendors, and internal teams to ensure build-outs stay on schedule and meet operational requirements.
- Coordinate store infrastructure setup, including internet installation, POS systems, security systems, and other operational technology required to open and operate a store.
- Oversee ordering, delivery, and setup of store fixtures, equipment, and operational supplies for new stores.
- Serve as the primary operational point of contact for new stores during the pre-opening and opening phases.
- Support store openings by coordinating walkthroughs and final readiness checks prior to opening.
- Drive local and company-wide initiatives to streamline, standardize, and optimize store procedures, policies, and daily operations across new and existing stores.
- Support retail operations for existing stores by assisting with process improvements, operational troubleshooting, and documentation of best practices.
- Assist with inventory audit processes in collaboration with inventory, planning, and store teams to ensure accuracy and compliance.
- Maintain organized documentation related to store operations, opening procedures, vendor contacts, and operational standards.
Requirements:
- Bachelorβs Degree
- 3-5 years of experience in related field.
- Excellent verbal and written communication skills.
- Strong communication, leadership and team management skills
- Excellent organizational and time management skills.
- Exceptional interpersonal and conflict-resolution skills.
- Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
- Ability to communicate effectively in English
- Full-Time, exempt.
- Normal working hours are from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends.
- Travel to GOAT USA current and potential retail locations is required.
- Location: Plainview, NY
ABOUT US
GOAT USA, founded on Long Island in 2016, is a dynamic athleisure fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, βOrdinary People Do Extraordinary Things,β represented by our iconic logo, Chuck the GOAT. We inspire everyone to be the GOAT!
Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of over 150 employees (and growing), GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.
Please visit our Instagram at @goatusa and our website, for a better understanding of the brand, product line, and founderβs story.
Full Time U.S. Employee Benefits Include
- Paid vacation and sick time
- Paid Holidays
- Weekly free lunch, drinks, & snacks
- Health Insurance
- DCA/ FSA account
- Employee discount
- And more
Life at GOAT USA
Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community!
SALARY RANGE
The annual salary for this role is $85,000. The salary offered will take into account a number of factors, including the applicant job-related knowledge, skills, and experience, among other factors. A bonus may be included as part of the compensation package offer.
Equal Employment Opportunity Statement
GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.
ABOUT JACK ARCHER
Weβre redefining the future of menswearβwith performance-driven apparel that looks sharp, feels great, and works in real life. Every stitch, click, and conversation is a chance to raise the bar. We act like owners, never settle for average, and move with urgency. At Jack Archer, weβre a team of builders, united by intention and an obsession with delivering for our customers. Come join us and do the best work of your career!
ABOUT THE OPPORTUNITY
Weβre looking for a Brand & Marketing Designer to play a key role in shaping how Jack Archer shows up across all marketing and brand touchpoints. This is a highly collaborative, hands-on role focused on creating compelling visual assets that support our growthβfrom paid media and digital campaigns to apparel graphics, packaging, and brand activations.
This role is based in our New York City headquarters and operates on a hybrid schedule, with in-office collaboration Tuesday through Thursday. We believe our best creative work happens when weβre building side by side, while still allowing flexibility outside of core in-office days.
While the primary focus of this role is supporting Jack Archerβs overall branding and marketing efforts, youβll also contribute to select partnership initiatives, including creative support for our PGA partnership across campaigns and activations.
WHAT YOU'LL DO
- Design creative assets for paid media across digital channels
- Support brand and marketing campaigns across web, email, and social
- Create graphics for apparel, including logos, prints, and placement files
- Design packaging and prepare production-ready packaging files
- Contribute to creative for brand activations, events, and partnerships
- Support partnership initiatives (including PGA) with co-branded assets and campaign creative
- Collaborate closely with Marketing, Product, Storefront, and Partnerships teams
- Manage multiple projects simultaneously while meeting deadlines
- Ensure consistency and quality across all brand touchpoints
WHAT YOU HAVE
- 5+ years of experience in brand, marketing, or graphic design
- Strong portfolio showcasing branding, marketing, and production-ready design
- Proficiency in Figma and Adobe Creative Suite (Illustrator, Photoshop, InDesign)
- Comfortable working in Google Workspace and Slack
- Strong understanding of typography, layout, color, and brand systems
- Ability to balance creativity with speed and execution
- Detail-oriented with experience preparing files for print and production
- Clear communicator who thrives in a collaborative environment
- Portfolio required. Applications without a working portfolio link will not be reviewed. Please include the link in your resume
WHY YOUβLL LOVE IT HERE
- Direct impact on the growth of one of the fastest-scaling menβs apparel brands
- Competitive salary, and meaningful equity (corporate roles only)
- 100% medical, dental, vision coverage, access to One Medical, Headspace, Spring Health
- Flexible PTO with 12 holidays, competitive parental leave
- Wellness stipend of $1,200 annually paid on a monthly basis
- Fertility reimbursement of $20,000 lifetime benefit from Carrot Fertility
- Lunch stipend every day of the week from DoorDash
Our South Shore CPG client is looking for multiple onsite Packaging Production Designers starting this week; you'll be working on mock ups for packaging and this role is onsite in Norwood, MA and next week and will go for 4-6 weeks.
Duties/ Responsibilities:
- Create innovative and attractive packaging designs that align with our customersβ brand identity and expectations.
- Develop and execute designs for various marketing collateral, including brochures, labels, logos, marketing materials and promotional materials.
- Collaborate across multiple departments, with a focus on the marketing, product development, and sales teams to understand design requirements.
- Generate design concepts, sketches, and mockups for review and feedback.
- Implement revisions to match sales or development requests.
- Maintain brand consistency across all design materials.
- Stay up to date with design trends, tools, and techniques to maintain a competitive edge in the industry.
- Understand and verify the accuracy of copy, regulated package elements, and basic compliance requirements.
Looking for:
- 2+ years in proofing, pre-flighting, preparing, and press checking files
- A portfolio showcasing your design skills and creative capabilities with recent packaging samples in the portfolio.
- Experience with 3D renderings, CAD and packaging software a plus!
- Proficiency in graphic design software, including Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.).
- Knowledge of packaging design, materials, and production processes
- Knowledge of printing processes, substrates, and finishes.
- Knowledge of branding, typography, color theory, and layout design.
- Ability to manage multiple projects and meet deadlines.
- Ability to work collaboratively as a member of a team and independently on assignments.
About Reputation
Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.
Your Role at Reputation:
Reputation pioneered the category of online reputation management more than 15 years ago. Today, we're redefining it for the AI era - helping companies transform customer feedback into operational intelligence that drives growth, efficiency, and exceptional experiences.Lead enterprise growth across the Property Management vertical, with a focus on large multifamily operators. You'll own the full sales cycle from prospecting to close, building executive relationships with CMOs, CXOs, and Operations leaders who are rethinking how reputation and resident experience data drive operational performance.
This isn't transactional selling. You'll act as a strategic advisor, helping operators connect the dots between online sentiment, leasing velocity, retention, and asset value. Success requires fluency in the language of property management, not just software, along with the ability to navigate complex buying committees and long sales cycles with patience and precision. The right candidate challenges assumptions, shapes how prospects think about reputation and experience data, and earns trust by leading with insight rather than product features.
You've sold into property management before. You understand the operational realities of large management companies, and you know how to run a disciplined sales process while staying adaptable to how these organizations actually buy. You'll drive both new logo acquisition and expansion within existing strategic accounts, working across national and large regional multifamily portfolios. Deal sizes typically are six figures. If you've closed six and seven-figure deals in this space and want to own a category-defining vertical, let's talk.
How You'll Shape the Experience:
Drive new business within large multifamily operators and regional portfolios.
Aggressively hunt and close new business, owning the entire sales cycle from prospecting to deal close.
Lead complex, multi-stakeholder deal cycles with a consultative, insight-led approach
Develop and implement go-to-market strategies aligned with industry-specific goals and growth targets.
Build and maintain strong relationships with senior-level decision-makers, including CMOs, CXOs, Directors of Marketing, and VPs of Operations.
Collaborate cross-functionally with Marketing, SDRs, Customer Success, and Product teams to drive client success.
Identify new business opportunities and grow market share across national and regional property management portfolios.
Provide market feedback to inform product innovation and positioning.
Coordinate internal resources and stakeholders to deliver exceptional customer outcomes.
Perform additional duties as assigned.
The Skills That Set You Apart:
8+ years of experience in SaaS sales, with a strong preference for experience in the Property Management industry.
Undergraduate degree preferred; equivalent relevant experience will also be considered.
Proven success selling to property management companies with a clear understanding of the industry's reputation, resident experience, and operational pain points.
Track record of exceeding quota in a consultative sales environment.
Demonstrated ability to build and manage a sales pipeline through prospecting, networking, and strategic outreach.
Comfortable operating with autonomy while maintaining pipeline discipline and forecast accuracy
Proficiency in Salesforce (preferred) with strong forecasting skills and attention to detail.
Highly motivated self-starter with the ability to work independently from a home office.
Ability to command a room with C-level audiences and translate complex data into business outcomes
Comfortable leveraging cross-functional teams to create customer value and close complex deals.
Where You'll Connect & Collaborate:
This role is aligned to the region or territory you support (entire U.S. coverage), and you may be based anywhere within that region. While this position is not tied to a specific office, we value in-person connection and collaboration. Travel to a Reputation office or customer site may be required periodically for team meetings, customer engagement, or key business moments (25-35%).
Our Benefits & Perks
We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:
Paid Time Off:
Flexible PTO for salary paid employees
Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.
10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.
Health and Welfare Benefits
Multiple medical and dental plan options, plus 100% company paid vision coverage
401k available through Fidelity
Paid Parental Leave for all eligible employees as of day 1 of employment
Employer paid short and long term disability and life insurance
Critical Illness, Accident & Hospital Indemnity insurance
Employee Assistance Program (EAP)
Access to a wide variety of perks and wellbeing apps:
- PerkSpot: Employee discount program
- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships
- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health
- Omada: Virtual prevention and physical therapy program
- Ladder: Supplemental life insurance
- SoFi: Financial wellbeing platform with 1:1 advice
- Fetch: Pet insurance discount program
- Spring Health for Guardian: Virtual mental health support
- XP Health for Guardian: Virtual eyewear platform
- : Mortgage services discount program
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.
Applicants only - No 3rd party agency candidates.
Impact you will make
We are seeking an experienced Product Manager to lead the vision, strategy, and execution of our Patient Experience and Denials Prevention analytics products focused on healthcare revenue workflows in healthcare. This role provides both strategic and people leadership, overseeing a team of Product Owners while working cross-functionally to ensure our solutions deliver measurable value to healthcare providers.
The Product Manager will collaborate closely with the Sr. Director of Product Management and fellow Product Managers to define portfolio strategy and drive cross-product alignment. This role is responsible for turning market needs and business goals into actionable roadmaps, partnering across the organization to deliver high-impact analytics products that support operational efficiency and financial performance in the revenue cycle.
Responsibilities:
- Lead the product direction for a defined domain, including shaping the roadmap, aligning with business objectives, and ensuring successful delivery
- Manage and mentor a team of Product Owners, supporting their development and ensuring clear priorities and execution
- Collaborate with other Product Managers and the Sr. Director of Product Management to develop and maintain an integrated product portfolio strategy
- Translate customer and market needs into business cases, value propositions, and prioritization frameworks
- Guide cross-functional teams through the product lifecycle, from ideation to delivery and adoption
- Ensure strong coordination with Engineering, UX, Data Science, Marketing, and Customer Success teams
- Monitor product performance through defined KPIs and partner on go-to-market and enablement activities
- Maintain subject matter expertise in revenue management and revenue recovery workflows
Qualifications:
- 5+ years of experience in product management or related roles, with 2+ years of team leadership preferred
- Proven ability to manage and mentor Product Owners or similar roles
- Strong collaboration and communication skills, with experience leading through influence across departments
- Deep understanding of the healthcare revenue cycle, particularly revenue recovery processes
- Experience with analytics, SaaS, or data-driven solutions in a regulated or healthcare setting
- Strategic thinker with strong execution skills and attention to measurable outcomes
What we would like to see
- Experience with process diagrams and flowcharts (MS Visio, Draw IO, etc.)
- Experience in a customer-facing role
- SQL and database knowledge a plus
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.
FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates
Know Your Rights
Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO
| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
About the Role
What you will do
- Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
- Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
- Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
- Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
- Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
- Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
- Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
- Work with payers and providers to establish FHIR connections for Prior Auth
- Collaborate with the development team and clearinghouse team to establish EDI connections to payers
- Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
- Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
- Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
- Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
- Apply critical thinking to streamline processes and work towards continual improvement and efficiency
- Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
- Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
What you will bring
- Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
- 2+ years of experience working with prior authorization submissions and status to payers and UMOs
- Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
- Strong skills in creating detailed requirements, user stories, and acceptance criteria.
- Strong analytical and critical thinking skills to solve complex business problems.
- Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
- Ability to train others and share knowledge across teams
- Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
- Ability to quickly learn complex systems and understand product architecture and development frameworks.
What we would like to see
- Bachelor's degree in a related field
- Experience working directly with healthcare providers, payers, or RCM vendors.
- Experience in Agile Scrum and SAFe development methodologies
- Healthcare revenue cycle management knowledge specifically related to prior authorizations
- Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.
FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates
Know Your Rights
Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO
| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
About the Role
Impact you will make
Software Engineer with FinThrive is responsible for the design and development of new features and tools to support our industry leading healthcare software. This position also supports and maintains existing products for growth and development of our Patient to Payment technology suite. The ideal candidate will have experience with software development practices and patterns, as well as direct experience in supporting enterprise-level cloud-based solutions. Collaborating on a high energy team that provides an opportunity for flexibility of responsibility, schedule and location.
You will help create and maintain our software and establish best practices. Key impact:
- Create or update components of multi-million-dollar revenue claims products
- Work with cutting edge web technologies and modernize older applications
- Build cloud based software using modern CI/CD practices
What you will do
- Develop new features and maintain/enhance existing functionality
- Work within and maintain an extensible and performant system architecture
- Perform code review, unit test coverage, and continuous improvement
- Monitor and fix security vulnerabilities
- Support automation and productivity
- Communicate effectively with team members and project leadership about technical deliverables and hurdles
- Seek opportunities to incorporate new technologies into the product's technology stack when they can add value
- Work directly with support organizations to resolve production issues
- Provide application support by analyzing defects, replicating/fixing defects and providing root cause analysis for defects
- Troubleshoot and resolve functional and performance related issues
- Update documentations for code written, deployment instructions, and support
What you will bring
- Bachelor's degree in software engineering or related field; alternative 4+ years of software engineering experience
- Experience in developing software in an Agile environment
- Good knowledge of Visual Studio, C#, ASP.Net MVC, ASP.Net, SQL, WebAPI
- Experience with modern web development with modern JS and TS frameworks
- Angular experience
- OOD & Design Patterns, e.g., Inversion of Control (Microsoft Dependency Extensions / Autofac/Unity)
- Experience with unit testing frameworks (nUnit, Moq, MSTest, nspec, etc.)
- Excellent oral and written communications skills
- Basic understanding of CI/CD and integration of automation into CI/CD
- Effective communication skills and ability to collaborate with developers and product owners
What we would like to see
- Strong understanding of .NET
- Azure Knowledge
- Continuous Integration experience and understanding
- Automated Testing & Continuous Integration experience
- Test Driven Development (TDD) experience
- Cloud base software development experience
- Healthcare domain knowledge, specifically in the areas of Patient Accounting, HIM, Revenue Cycle and IT integration
- Knowledge of software development best practices; proven ability to monitor code quality and unit test coverage, security vulnerabilities
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.
FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates
Know Your Rights
Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO
| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
About the Role
Impact you will make
The Regional Customer Success Leader plays a pivotal role in driving FinThrive's mission to transform healthcare revenue management through technology and partnership. This leader ensures that our customers realize measurable financial and operational outcomes while maintaining strong executive relationships across their portfolio. By coaching and empowering a high-performing team of Customer Success Directors, this role directly influences revenue retention, client growth, and customer satisfaction. Acting as a strategic connector between our clients and internal teams, the Regional Leader helps shape FinThrive's reputation as a trusted partner and accelerates our success in an evolving healthcare landscape.
Regional Customer Success Leader
What You Will Do
- Report to the SVP, Growth and lead a regional team of Customer Success Directors
- Coach, mentor, and develop Customer Success Directors to build a high-performance culture focused on proactive client engagement, strategic account planning, and measurable outcomes.
- Ensure execution of account strategies that drive revenue retention, client growth, NPS improvement, and achievement of customer success KPIs.
- Use data-driven insights to identify at-risk accounts, develop intervention plans, and align customer outcomes with FinThrive's strategic objectives.
- Partner cross-functionally with Sales, Product, Marketing, Implementation, Customer Support, IT, and Finance to ensure seamless customer experience and alignment on account strategy.
- Lead regular Executive Business Reviews (EBRs) and support escalation management to ensure client satisfaction and value realization.
- Drive adoption of FinThrive's full suite of revenue cycle technology solutions across your customer portfolio.
- Represent the voice of the customer internally and influence product roadmaps through structured feedback loops.
- Collaborate with leadership on forecasting, renewal planning, and upsell strategies to meet financial targets.
- Travel up to 50% to meet with customers, attend industry events, and strengthen executive relationships.
What You Will Bring
- 10+ years of experience in healthcare technology, revenue cycle management, or SaaS-based customer success.
- 5+ years of leadership experience managing and developing regional or national customer success teams.
- Proven success in revenue retention, growth, and client satisfaction within complex healthcare organizations.
- Strong executive presence and communication skills, with the ability to influence at all levels of the client organization.
- Experience in account strategy, KPI management, and operational execution.
- Demonstrated ability to collaborate across functions and drive cross-departmental alignment.
- Excellent analytical, problem-solving, and organizational skills with a data-first mindset.
- Proficiency with Salesforce, Gainsight, Gong and other CRM or customer success tools.
- Bachelor's degree required; MBA or advanced degree preferred.
- Travel required: up to 50%.
What We Would Like to See
- Prior experience with revenue cycle SAAS technology and service solutions
- Strong understanding of healthcare reimbursement, payer-provider workflows, and regulatory requirements.
- Demonstrated success driving NPS participation, EBR cadence, and customer engagement metrics.
- Commitment to FinThrive's core values - Customer Centric, Agile, Reliable, Engaged (CARE).
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.
FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates
Know Your Rights
Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO
| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
About the Role
What you will do
- Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
- Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
- Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
- Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
- Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
- Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
- Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
- Work with payers and providers to establish FHIR connections for Prior Auth
- Collaborate with the development team and clearinghouse team to establish EDI connections to payers
- Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
- Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
- Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
- Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
- Apply critical thinking to streamline processes and work towards continual improvement and efficiency
- Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
- Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
What you will bring
- Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
- 2+ years of experience working with prior authorization submissions and status to payers and UMOs
- Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
- Strong skills in creating detailed requirements, user stories, and acceptance criteria.
- Strong analytical and critical thinking skills to solve complex business problems.
- Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
- Ability to train others and share knowledge across teams
- Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
- Ability to quickly learn complex systems and understand product architecture and development frameworks.
What we would like to see
- Bachelor's degree in a related field
- Experience working directly with healthcare providers, payers, or RCM vendors.
- Experience in Agile Scrum and SAFe development methodologies
- Healthcare revenue cycle management knowledge specifically related to prior authorizations
- Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.
FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates
Know Your Rights
Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO
| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
About the Role
Impact you will make
Are you an expert in healthcare insurance reimbursement? Do you thrive on solving complex insurance denials and underpayments? Join our team and play a vital role in ensuring hospitals receive the reimbursements they deserve.
We're looking for an experienced Healthcare Denials Specialist to analyze and resolve payer denials and underpayments. You'll be part of a dynamic team using cutting-edge ARO software to streamline medical claims and collections. As a Denials Specialist II, you will also have the opportunity to mentor junior representatives.
What you will do
- Investigate and resolve insurance denials and underpayments
- Call healthcare insurance companies, affiliates, and providers to resolve underpayment or denial issues
- Analyze contracts, billing, and collections to ensure accurate reimbursement
- Work closely with leadership and team members to identify denial trends and process improvements
- Create appeals, patient correspondences, and payer communication to support claim resolutions
- Maintain HIPAA compliance and accurately document all work performed
What you will bring
- 3+ years of proven success with healthcare insurance billing, follow-up, reimbursement and collections in a hospital or BPO vendor environment
- Deep knowledge of payer rules, including how to interpret denial reasons and submit appeals
- Experience with healthcare billing/EHR systems (EPIC, Paragon, Zirmed, or similar)
- Strong understanding of medical terminology including claim types (UB-04), CPT, ICD, DRG codes, and EOB/RA
- Ability to identify and resolve complex denials and underpayment issues
- Excellent communication skills both written and verbal
- Strong problem-solving and analytical skills to assess insurance payment discrepancies
- Proficiency in Microsoft Excel and Word
- This role requires on-site work at FinThrive's Plano, TX office
What we would like to see
- Medicaid, Medicare, and Commercial billing experience
- Associate or Bachelor's degree
Why Join Us?
- Work with an innovative team using advanced ARO technology to improve medical billing efficiency
- Career growth opportunities in healthcare finance and revenue cycle management
- Competitive salary, benefits, and a supportive team culture
- Apply now to make a real impact with FinThrive!
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.
FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates
Know Your Rights
Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO
| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
Job description
IHOP Servers are motivated, team oriented, friendly, dependable, and driven to providing excellent customer service. A qualified candidate will greet, take orders and serve our customers, providing a high quality dining experience. This position requires you to stand for up to 8 hours during a shift, be able to lift at least and/or move up to 25 pounds, and have full mobility of hands and arms while performing repetitive tasks. IHOP Servers are also required to perform duties necessary for restaurant operations as assigned by acting supervisor following governmental and company policies. The above is not an all-inclusive job description.
Β
Responsibilities:
- Greeting, seating, and escorting guests.
- Providing menu recommendations and additional information.
- Upselling additional products when appropriate.
- Taking orders using software, order slips, or by memorization.
- Communicating order details to the kitchen staff.
- Delivering food and beverages in a timely fashion.
- Delivering checks and collecting bill payments.
- Cleaning and maintaining the appearance of tables and tableware.
- Providing exceptional customer experience.
Β
Requirements:
- Prior experience as a server is a plus.
- Must showcase teamwork and communication skills.
- Must be able to handle money transactions responsibly.
- Must be able to multitask and act quickly.
- Must be flexible and ready to work in shifts.
- Must be a team player.
Β
Benefits:
- Competitive Pay
- Flexible Hours
- Extensive Training
- Real Advancement Opportunities
About IHOP
Since 1958, IHOP has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, theres one ingredient thats always constant a smile. Weve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP. Because we know the shortest distance between two people is a smile.
Job type
Full-time
Education
No education required
Work location
On-site
Preferred qualifications:
- 17 years or older
- Legally authorized to work in the United States
- Available to work: on call
- Available to work: holidays
- Available to work: early morning
- Available to work: weekends
- Available to work: weekdays
Lead Account Manager (Staffing & Recruiting)
Atlanta, GA; hybrid
Base Salary: $85-100k plus commissions
On-Target-Earnings:
Year 1: $150k
Year 2: $150-175k
Year 3: $200k+
- Uncapped Commission Structure
- Quarterly and Annual Performance Bonuses
- Annual Sales Incentive Trips & Contest Rewards
- Hybrid Work Environment (Atlanta-based office presence required)
- Comprehensive benefits including health, dental, vision, and retirement option
About the Opportunity
We are partnering with a rapidly growing IT staffing and consulting firm seeking a Lead Account Manager to help expand and manage enterprise and mid-market client relationships across the Atlanta market. This role is ideal for a sales professional who thrives in a relationship-driven environment, enjoys building long-term partnerships, and has experience selling IT staffing and consulting services.
The Lead Account Manager will be responsible for owning client relationships, expanding existing accounts, and driving new business development while working closely with recruiting and delivery teams to ensure exceptional client service.
Key Responsibilities
β’Manage and grow a portfolio of client accounts, serving as the primary relationship owner for IT staffing and consulting engagements.
β’Develop and execute account growth strategies, identifying opportunities to expand services within existing clients.
β’Drive new business development and new logo acquisition through networking, referrals, and targeted outreach.
β’Partner with internal recruiting teams to ensure successful delivery of contract, contract-to-hire, and direct hire IT placements.
β’Build relationships with hiring managers, directors, and executive leadership within client organizations.
β’Lead client meetings, discovery conversations, and solution presentations to identify staffing and consulting needs.
β’Manage the full sales cycle including prospecting, opportunity qualification, proposal development, negotiation, and close.
β’Maintain accurate pipeline and forecasting activity within the company CRM.
β’Deliver exceptional client service by ensuring timely communication, quality delivery, and long-term relationship development.
Qualifications
β’4β8 years of experience in IT staffing, consulting services, or technology workforce solutions sales.
β’Proven success managing and growing client accounts while developing new business opportunities.
β’Experience selling contract staffing, contract-to-hire, or direct hire services within IT or technology environments.
β’Strong ability to build trusted advisor relationships with hiring managers and executive stakeholders.
β’Demonstrated success managing sales pipelines, quotas, and revenue targets.
β’Strong communication, negotiation, and relationship-building skills.
β’Ability to operate in a fast-paced, team-oriented sales environment.
Why Join
This is an opportunity to join a high-growth staffing and consulting organization where strong performers are rewarded with uncapped earnings, career advancement, and leadership opportunities. Youβll work alongside experienced recruiting and delivery teams while building lasting partnerships with some of the most innovative companies in the market.
About Buildots
Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years... Until now.
Backed by leading VCs and deployed on hundreds of projects across North America, Europe, and the Middle East, Buildots enables a game-changing, performance-driven approach. Our customers include top global contractors, consultants, and owners - Intel, JE Dunn, Ledcor and Turner Construction, to name a few.
With over $160M raised and major expansion planned for 2026, this is a unique opportunity to join a fast-scaling company reshaping one of the worldβs largest industries.
About the Role
This is your chance to take the lead in driving Buildotsβ growth into untapped markets. As a New Logo Account Executive, youβll be the tip of the spear; identifying, engaging, and closing high-value opportunities in the construction industry. You wonβt just sell a productβyouβll champion a transformative technology thatβs redefining how projects are delivered.
If you thrive on hunting new business, building trusted executive relationships, and turning conversations into long-term partnerships, this role gives you the platform, resources, and autonomy to make it happen.
Key Responsibilities
- Consistently achieve or exceed quarterly and annual sales quotas within targeted prospective accounts.
- Drive outbound prospecting initiatives while nurturing and expanding existing relationships.
- Take a consultative, partnership-driven approachβbuilding trust, credibility, and long-term value with clients.
- Strategically map accounts to identify growth opportunities and deliver measurable business impact.
- Build, manage, and maintain a healthy, high-quality sales pipeline with accurate forecasting and reporting.
- Develop deep, enduring customer relationships that foster loyalty and advocacy.
- Proactively prioritize and follow through on customer needs to maximize mutual business outcomes.
Experience & Skills
Weβre seeking a high-performing Account Executive with a proven track record in B2B sales, ideally in the construction industry, who thrives in a fast-paced, growth-oriented environment.
Preferred & Required Attributes
- Established relationships with construction executives and project teams in your region.
- True βhunterβ mentality with a strong closing instinct.
- Exceptional listening skills with a keen ability to understand and align with customer and stakeholder needs.
- Uncompromising integrity, demonstrated through consistent and transparent actions.
- Positive energy, resilience, and a great sense of humor.
- Advanced stakeholder management and networking abilities across multiple levels of an organization.
- Passion for construction and/or technology, with a belief in the transformative power of innovation in the industry.
- Highly target-driven, persistent, and adaptable under pressure.
- Confident in engaging with diverse stakeholders across various roles, countries, and cultures; whether in person, by phone, or via video.
We offer competitive compensation along with a comprehensive benefits package designed to support you professionally and personally:
- Health, dental & vision insurance
- 401(k) retirement plan with 4% employer match
- Paid time off (vacation and sick leave)
- Stock-option grants (for eligible employees)
- Hybrid working arrangement
- Employee Assistance Program (EAP)
- Commuter benefits
- Pet insurance
- Voluntary life insurance
- Voluntary short-term & long-term disability coverage
*By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.
Technical Account Manager
Location: Remote in New Hampshire or New York
Our client is a well-established North-American distributor of advanced printed-circuit-board (PCB) materials that powers many of todayβs most innovative electronics manufacturers. As they continue to invest in next-generation products and deeper customer partnerships, they are adding a Technical Account Manager to own revenue growth across a multi-state territory. This is a high-impact, hunter-oriented role for a salesperson who loves blending hands-on technical engagement with strategic account expansion.
Key Responsibilities
- Grow the territory. Drive both expansion and net-new revenue by serving as the go-to resource for PCB-materials expertise, delivering timely guidance and cultivating long-term customer partnerships.
- Create and execute a territory playbook. Develop a data-driven business plan that increases wallet share across fabricators, contract manufacturers, and OEM design teams.
- Own the customer relationship 360Β°. Partner with field applications engineers, supplier contacts, and internal supply-chain teams to ensure material availability and seamless technical support.
- Value-sell for margin. Leverage cross-selling, up-selling, and margin-enhancement techniques to unlock incremental gross-profit opportunities.
- Be the face of the brand. Represent the company at trade shows, industry symposiums, and customer innovation days, positioning the portfolio at the forefront of next-gen electronics.
- Drive portfolio growth. Collaborate with product management to spot white-space opportunities and recommend new materials or services.
- Keep the pipeline clean. Forecast demand, review quotes, and resolve RMAs while maintaining accurate opportunity data in Salesforce (or comparable CRM).
- Travel 30 %. Spend roughly one-third of your time meeting onsite with manufacturing and engineering leaders across the Northeast (all travel fully expensed).
Skill Set & Qualifications
- Bachelorβs degree in engineering, Materials Science, Business, or related field.
- 5 + years of external sales experience supporting PCB, semiconductor, electronics, or industrial materials markets.
- Demonstrated βhunterβ mentality with a track record of winning new logos and expanding existing accounts.
- Solid grasp of PCB fabrication processes, materials, and value drivers; able to translate technical features into ROI.
- Proficiency with modern CRM tools for pipeline management, forecasting, and territory analytics.
- Excellent communication, negotiation, and presentation skills; comfortable engaging from technician to C-suite.
- Valid driverβs license and ability to travel up to 30 % across the territory (primarily by car, occasionally by air).
Work Environment & Benefits
- Operate from a home office anywhere in New Hampshire with company-provided laptop, phone, and expense card.
- Competitive base salary plus uncapped commission, car allowance, and full benefits (medical, dental, vision, 401 (k) match, PTO).
- Clear promotion paths into senior sales leadership, product management, or key-account specialization.
- Join a tenured team that prizes integrity, collaboration, and continuous learning.
Ready to take the lead?
If you thrive on winning new business, love digging into technical problems, and enjoy the freedom of a remote schedule with moderate travel, we want to hear from you. Apply today to explore how you can accelerate your sales career while driving the future of advanced electronics.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS
Location:Β St. Louis Metro (Field-Based)
Compensation:Β Competitive Base Salary + Uncapped Commission
VIP Auto Accessories is expanding our Commercial Upfitting & Fleet Graphics division and we are looking for aΒ high-volume outsideΒ salesΒ professionalΒ who thrives on prospecting, door knocking, and cold calling.
This is a true hunter role. If you are a proven closer who knows how to generate your own opportunities and win new business, we want to talk to you.
What Youβll Do:
- Prospect daily by knocking doors and cold calling
- Develop relationships with business owners and fleet managers
- Sell commercial vehicle upfitting (racks, shelving, lighting, accessories, etc.)
- Sell fleet vehicle graphics and wraps
- Build long-term commercial accounts
Target Customers:
All trades and service industries, including:
- HVAC
- Plumbing
- Electrical
- Roofing
- Construction
- Landscaping
- General contractors
- Any business operating work vehicles or fleets
If it has a logo and wheels, itβs a prospect.
What Weβre Looking For:
- Proven outsideΒ salesΒ success (any industry)
- Strong cold-calling and prospecting skills
- Self-motivated and results-driven
- No industry experience required - we want top producers
- Valid Driver's License
What We Offer:
- Competitive base salary
- Aggressive commission structure (uncapped earning potential)
- Established brand and production support
- Clear path for growth as the commercial division expands
- Extremely competitive Medical/RX/Dental/Vision
- Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability
- 401K Plan with Company Match
- Voluntary Benefits including short term disability/accident/critical illness/universalΒ life/cancer
- Vacation
- Paid Holidays
- Bereavement Leave
- Employee Discounts
- Referral Bonus
- Monthly Catered Lunches
We are an equal opportunity employer and prohibit discrimination/harassment without regard toΒ
race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status,Β
sexual orientation, gender identity or expression, or any other characteristic protected by federal,Β
state or local laws