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Logistics Coordinator

• Project Logistics:
• Make travel arrangements for all project operations
• Reserve large room blocks and negotiates rates with hotels
• Maintain constant communication with hotel representatives regarding rooming lists, arrival times, and any necessary changes
• Reserve rental cars and maintain communication with Enterprise, National and AVIS representatives
• Book consultant flights as needed
• Create and mail badges for consultants as needed
• Work with Project Manager to organize and maintain hotel rooming lists and carpool lists throughout onboarding and during project
• Sit on client calls with AE’s to best understand project logistics
• Travel to projects as needed for project preparation and consultant orientations
• General Logistics
• Work directly with AE’s and recruiters on staff augmentation roles requiring travel for consultants.
• Reserve flights
• Reserve hotels
• Reserve rental cars
• Provide expense cost estimates for SOWs and Proposals
• Manage Zendesk ticket queue for AE/Recruiter travel requests
• Logistics Organization
• Streamline travel request process to ensure accurate and timely reservations.
• Facilitate process improvement on all fronts, aid in organization, streamlining processes, communication, etc.
• Research tools for streamlining PMO processes.
• Act as a liaison between AE’s, Recruiters, consultants, accounting, etc.
• Reconcile credit card reports for logistics expenditure on a weekly basis
• Onboarding (Only support for large projects or additional overflow support)
• Onboard consultants for projects from start to finish
• Launch background + drug/medical screenings
• Issue all tax forms and other paperwork
• Compile vaccination records and organize all medical screenings within employee files
• Update employee files
• Maintain communication with consultants throughout onboarding process

Medasource Logistics Coordinator

Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.

In 2012, Medasource was established to provide human capital solutions across the Healthcare spectrum focusing in the Industries of Technology, Revenue Cycle Management, Pharmaceuticals, Governments Services, and Provider Solutions. Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

Project Logistics:

• Make travel arrangements for all project operations.

o Reserve large room blocks and negotiate rates with hotels.

o Maintain constant communication with hotel representatives regarding rooming lists, arrival times, and any necessary changes.

• Reserve rental cars and maintain communication with Enterprise, National and AVIS representatives.

• Book consultant flights as needed.

• Create and mail badges for consultants as needed.

• Work with Project Manager to organize and maintain hotel rooming lists and carpool lists throughout onboarding and during project.

• Sit on client calls with AE’s to best understand project logistics.

• Travel to projects as needed

One-off Logistics

• Reserve flights

• Reserve hotels

• Reserve rental cars

• Work directly with AE’s and recruiters on projects requiring travel for small numbers of consultants.

Logistics Organization

• Streamline travel request process to ensure accurate and timely reservations.

• Facilitate process improvement on all fronts, aid in organization, streamlining processes, communication, etc.

o Research tools for streamlining PMO processes.

• Act as a liaison between AE’s, Recruiters, consultants, accounting, etc.

• Reconcile credit card reports for project logistics on a weekly basis

Onboarding (Only support for large projects or additional overflow support)

• Onboard consultants for projects from start to finish.

o Launch background + drug/medical screenings.

o Issue all tax forms and other paperwork.

o Compile vaccination records and organize all medical screenings within employee files.

o Update employee files

o Maintain communication with consultants throughout onboarding process.

• Run everify reports.

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

About the Role You're Considering

As a Senior Employee Development / Training Specialist as part of our Industrial Operations - Training team, you will play a pivotal role in shaping the technical capabilities of aerospace manufacturing workforce.

In this role you will play a key role in:

• Leading projects designed to produce high-quality educational deliverables that enhance technical proficiency across aerospace manufacturing disciplines
• Conducting comprehensive learning requirements analysis and establishing clear, measurable learning objectives aligned with business needs
• Delivering specialized content in one or more areas of Aerospace Skills expertise (Electrical, Structural, Seal, Quality, Systems, etc.) and assessing effectiveness based on established learning objectives
• Facilitating dynamic learning events through various delivery methods, customizing programs to maximize knowledge retention and practical application
• Performing as a Subject Matter Expert (SME) to provide training consultation services and strategic guidance to stakeholders
• Coaching and developing less experienced instructors, conducting Train-the-Trainer sessions to qualify additional instructors
• Monitoring stakeholders' operating environment and key business measures to continuously improve training effectiveness
• Emphasizing safety precautions in all training provided while maintaining a positive and productive learning environment
• Collaborating with cross-functional teams to develop creative training enhancements, guided skills practices, job aids, and activities that support learner success
• Identifying and validating training effectiveness through observation, measurement, testing, and analysis to ensure learning objectives are met

Must Have Qualifications

• 5+ years of experience in aerospace manufacturing operations and/or manufacturing support, with demonstrated expertise in specialized technical areas
• US Citizen
• Ability to work onsite in Everett, WA
• Proven experience as a coach, instructor, or employee development specialist with the ability to lead and mentor others
• Experience in designing and employing leadership development courseware and/or curriculum
• Specialized knowledge in one or more aerospace disciplines such as Structural, Electrical, Repair, Functional Test, Seal, or Systems
• Experience working with detailed work instructions and interpreting complex blueprints and drawings
• Strong background in needs assessment, job analysis, and performance improvement methodologies
• Excellent communication and interpersonal skills with the ability to engage diverse audiences
• Demonstrated project management capabilities with a track record of delivering educational initiatives on time and within scope
• Ability to adapt teaching methods to accommodate different learning styles and technical backgrounds

The base compensation range for this role in the posted location is: $76,200.00 - $187,740.00

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Location: Chicago, IL

It is a Hybrid role in Chicago, IL

Job Description

Role Overview

The Guidewire Senior Business Analyst / Functional Lead is responsible for leading requirements, functional design, and end‑to‑end solutioning across Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter). This role works closely with business stakeholders, architects, technical teams, and QA to ensure successful delivery of Guidewire implementations and enhancements.

The Senior BA/Functional Lead provides domain expertise, drives requirement clarity, ensures alignment across teams, and often leads small functional pods within Guidewire programs.

Key Responsibilities

Business Requirements & Functional Analysis

Lead requirement‑gathering sessions with business users, SMEs, product owners, and underwriting/claims/billing teams.

Translate business needs into clear functional requirements, user stories, acceptance criteria, and workflows.

Analyze current‑state and future‑state processes; identify gaps and recommend optimal solutions.

Create functional specifications, process maps, BRDs/FRDs, and configuration requirements for Guidewire modules.

Guidewire Functional Leadership

Serve as the functional expert for PolicyCenter, BillingCenter, or ClaimCenter based on project needs.

Guide configuration teams on field changes, business rules, rating logic, questionnaires, underwriting rules, billing plans, claims transactions, and workflows.

Validate that designs align with Guidewire out‑of‑the‑box capabilities and recommend appropriate extensions when needed.

Support design discussions with technical architects, integration teams, and data teams.

Required Skills & Experience

12+ years of experience as a Business Analyst, with at least 3-5 years in Guidewire implementations.

Strong functional expertise in one or more Guidewire products:

PolicyCenter (UW, Rating, Product Model, Policy Transactions)

BillingCenter (Billing Plans, Payments, Invoicing, Delinquency)

ClaimCenter (FNOL, coverage validation, reserves, payments, recovery)

Strong understanding of P&C insurance domain (underwriting, policy, billing, claims).

Experience writing user stories, functional specs, and acceptance criteria in Agile environments.

Ability to lead functional teams and collaborate closely with architects, developers, and QA.

Strong proficiency in tools like Jira, Confluence, Visio, Excel, and Agile management tools.

Preferred Qualifications

Guidewire Business Analyst or Specialist certifications.

Experience with Guidewire Cloud or cloud transformation programs.

Knowledge of SQL, data analysis, and API/integration patterns.

Experience with rating engines, product configuration, or third‑party integrations."

The base compensation range for this role in the posted location is: 140,000 to 150,000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)

Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)

Life and disability insurance

Employee assistance programs

Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Location: San Antonio ,TX

It is a hybrid role in San Antonio ,TX

Job Description

Key Responsibilities

Design and develop highquality Android KotlinJava and iOS SwiftSwiftUI applications Implement scalable mobile architectures and reusable components

Integrate payment solutions including Apple Pay Google Pay and Zelle

Build and enhance insurance domain features such as onboarding policy and claims workflows

Collaborate with backend teams for API integration and microservices connectivity

Ensure performance optimization security testing and successful app store releases

Required Skills

9 years mobile development experience across Android and iOS

Strong knowledge of Kotlin Swift modern mobile frameworks and CICD pipelines

Experience with RESTGraphQL APIs authentication and secure transaction flows

Prior experience in financial services or insurance domain

Preferred

React Native or Flutter exposure

Fastlane Firebase Crashlytics Agile delivery experience

The base compensation range for this role in the posted location is:61,087 to 104,364

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)

Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)

Life and disability insurance

Employee assistance programs

Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Job Title : Regulatory Affairs Associate

Location : Clark, NJ 07066

Duration : 12 Months

Shift Details : On-Site

Job Description :

• Review formulas for compliance with local regulations, in particular for US and Canada

• Reviewing artwork for US and Canada Compliance

• Notifying products in US and Canada as needed

• Canada Chemical regulatory oversight and review

• Preparing registration documents as needed

Qualifications:

• Bachelors level degree in Science or chemistry-related field, coursework or certification in Cosmetic or Drug Regulatory Affairs.

• Experience in drug or cosmetic industry

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Locations: United States

About the job you’re considering

We are seeking a dynamic and experienced Delivery , Solutioning, Senior Pre-Sales & Go-to-Market (GTM) expert to drive our SAP Data & Analytics practice growth. This role combines strategic market planning with hands-on pre-sales and solutioning expertise. You will collaborate closely with sales, delivery, marketing, and alliance teams to create compelling value propositions and win strategic SAP deals focused on data and analytics (including SAP Datasphere, SAC, BTP, MDG, BDC, BODS/Syniti and related technologies)

You Role:

Go-to-Market Strategy:

• Develop and execute GTM strategies for SAP Data & Analytics offerings
• Identify high-growth areas (e.g., S/4HANA migrations, Data Governance, Datasphere adoption, BDC, AI/ML on SAP data)
• Collaborate with SAP alliance and marketing teams on campaigns, events, and solution launches
• Track market trends, competitor offerings, and customer needs to refine strategy

Pre-Sales & Solutioning:

• Lead pre-sales engagements including discovery, RFP responses, solution design, orals and client presentations
• Conduct client workshops and articulate value propositions across industries and SAP landscapes
• Design and propose end-to-end SAP Data & Analytics architectures leveraging BTP, Datasphere, SAC, HANA, MDG, BDC etc.
• AI in everything we do – must have experience in proposing AI-based solutions for the entire solution portfolio (ability to draw the solution architecture and estimate the staffing and cost)
• Create reusable solution accelerators, demos, and sales collateral with delivery teams

Sales Enablement:

• Support SAP sales and account teams with opportunity shaping and deal closure
• Build and manage a pipeline of opportunities and drive them through the sales lifecycle
• Educate internal teams on SAP data and analytics offerings and GTM playbooks

Thought Leadership:

• Represent the company in SAP events, webinars, and industry forums
• Publish blogs, whitepapers, and thought leadership content on data and analytics trends in SAP ecosystem
• Orchestrate solutions using AI

Required skills:

• 15+ years of experience in SAP ecosystem with deep expertise in Data & Analytics (either deep delivery experience of multiple global deployments or deep pre-sales experience)
• Strong knowledge of Data migration tools and methodology, Data Quality, SAP Datasphere, SAP BTP, SAC, MDG, SAP BDC and integration with non-SAP tools
• Strong knowledge of AI and how to design/deliver AI-native solutions in the Data and Analytics space
• Proven track record in pre-sales, GTM planning, and enterprise solutioning
• Experience working in or with consulting and services organizations
• Ability to engage C-level stakeholders with business and technical messaging
• Excellent communication, storytelling, and proposal writing skills
• Experience working with SAP alliance teams is a plus

The base compensation range for this role in the posted location is: $121,500 - $268,170

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Audit & Program Review (APR) conducts independent, objective analyses and evaluations of City programs and operations, issues public reports of findings, and makes recommendations to strengthen and improve the delivery of City services. Specifically, this section conducts independent and professional performance audits following generally accepted government auditing standards of the federal Government Accountability Office (The Yellow Book). The work of APR serves as a resource for the City Council, policymakers, civic and advocacy organizations, journalists, and the general public.

Under the guidance of a chief performance analyst, this position performs professional analysis of programs and operations in city departments and makes recommendations to improve their effectiveness.

DUTIES:

• Conducts performance audits and operational reviews to evaluate the equity, efficiency, effectiveness, economy, and integrity of City programs
• Propose new ideas for performance audits in all areas of City of Chicago operations
• Collect, analyze, and interpret evidence of program performance
• Make recommendations on the efficient and equitable acquisition, protection, and utilization of City resources
• Assess risks related to City programs and evaluate processes designed to reduce risk
• Interview City staff and other stakeholders
• Write clear, concise, and objective reports
• Perform related duties as required

MINIMUM QUALIFICATIONS: Graduation from an accredited college or university with a bachelor’s or higher, plus one year of work experience in program auditing or operations analysis.

PREFERRED QUALIFICATIONS:

• Previous experience performing audits with Generally Accepted Government Auditing Standards (GAGAS)
• Strong desire to improve the equity, efficiency, effectiveness, economy, and integrity of City of Chicago operations
• Experience collecting data through surveys, observation, interviews, focus groups, and literature searches
• Experience identifying and/or implementing operational improvements
• A graduate degree in in public administration, public policy, government, social science, or a related field

SKILLS AND ABILITIES:

• Strong work ethic and project management skills
• Excellent written and interpersonal communication
• Excellent critical thinking and problem-solving skills
• Collaborates with co-workers and thrives in a team-based environment
• Creativity in identifying, exploring, and addressing issues in operations and systems
• Desires to learn about new topics and continually improve
• Facility with Microsoft Office suite

ANNUAL SALARY: Range: $76,020 – $102,648 (annual increases) 

Starting $76,020 (non-negotiable); Post successful six-month review $79,728

BENEFITS: For information on City of Chicago employees’ benefits, please visit our benefits website at:  AND SCHEDULE: Travel outside Chicago is not required. Standard office hours are 9:00 a.m. – 5:00 p.m., flexibility permitted.

RESIDENCY REQUIREMENT: Employees must be a resident of the City of Chicago and proof of residency is required at the commencement of employment.

KNOWLEDGE SKILL AND ESSAY REQUIREMENT: A passing score on a knowledge skill test(s) and/or essay may be required. Your application must include a response to the following prompt:

1. Identify a City of Chicago program or service that you think OIG should audit. In less than 500 words, describe: (1) why this service is important, (2) the aspect of the service you would evaluate (e.g., quality, equity, speed), (3) and how you would gather evidence about program performance. You can find examples of OIG audits here.

WE VALUE DIVERSITY

The Office of the Inspector General (OIG) is an equal opportunity employer.

OIG is an inclusive organization that hires and develops all its staff of all levels regardless of race, religion, color, ethnicity, national origin, ancestry, marital or parental status, sex, gender expression or identity, sexual orientation, physical or mental ability, age, veteran status, and all other characteristics protected by law.

OIG strives to create the kind of workplace where a socially diverse mix of people can thrive professionally. We pride ourselves in meeting our legal charge to promote economy, effectiveness, efficiency, and integrity in government. Through the hard work of our passionate and innovative team, OIG aims to serve every community with equity, respect, and dignity.

If you would like to request a reasonable accommodation due to disability or pregnancy to participate in the application process, please contact OIG’s Manager of Human Resources Eloise Markham at  Please be prepared to provide information in support of your reasonable accommodation request.

THE CITY OF CHICAGO IS AN EQUAL OPPORTUNITY AND MILITARY FRIENDLY EMPLOYER

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The City of Chicago does not participate in E-Verify (Employment Eligibility Verification System). In addition, employment at the OIG is contingent upon a satisfactory criminal background check.

NOTIFICATION REGARDING USE OF ARTIFICIAL INTELLIGENCE (AI)

The submission of written materials (e.g., writing sample, essay, cover letter, etc.) generated in-part or fully by AI is strongly discouraged. Candidates who submit AI generated written materials may be disqualified from further consideration.

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

About the Role:

The Account Manager will serve as the primary point of contact for clients using Wiley Partner Solutions Workflow products, including Research Exchange Submission, Screening, and Review. This role involves managing client relationships, triaging and resolving support inquiries, escalating issues when necessary, and providing training on platform use. The Account Manager will also play a pivotal role in the onboarding of new clients to Research Exchange

How you will make an impact:

• Customer is able to use the platforms with a minimum of disruption.
• Customer's end users have a positive experience with platforms
• Platform issues are identified and resolved
• Client's end users have a positive experience with platforms
• Client understands status and progress of reported issues.
• Client understands status and progress of requested development.
• Wiley gets valuable feedback about the features and operation of the platforms
• Ability to manage resources
• Early warning of response time problems and feature defects
• Demonstrate value of services to clients
• Cross train colleagues to provide backup and integrated support with other services
• Reduce customer support requests
• Ability for business growth and development to increase knowledge of the customer and explore additional sales opportunities.
• Contribute to operationalizing the Research Exchange onboarding process.

What we look for:

• Bachelor's Degree or equivalent
• 1 year in a publishing-related role
• 1 year of customer service experience
• Ability to understand the publishing workflow from content creation through distribution to readers
• Proficient in at least one major online peer review system such as ScholarOne Manuscript Central, Research Exchange, Editorial Manager, or Bench Press
• Ability to work independently
• Ability to collaborate with global remote team
• Shows good judgment in deciding when to escalate issues to management
• Strong interpersonal skills necessary to communicate with clients and advocate for customers with internal resources

About Wiley:

Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.

With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the UK, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for UK, Canada and USA based roles.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

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