Athens Services Access Code Jobs in Usa

23,042 positions found — Page 16

Executive Director, Dialysis Services - San Antonio, TX (Relocation Assistance Available) (LOS ANGELES)
Salary not disclosed
About University Health:

At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.

Position Overview:

As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.

Key Responsibilities:

- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.

- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.

- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.

- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.

- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.

Qualifications:

- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)

- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.

- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.

- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.

Why University Health:

- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.

- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.

- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.

Location:

San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
permanent
Executive Director, Dialysis Services - San Antonio, TX (Relocation Assistance Available) (AUSTIN)
🏢 University Health
Salary not disclosed
AUSTIN, Texas 5 days ago
About University Health:

At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.

Position Overview:

As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.

Key Responsibilities:

- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.

- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.

- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.

- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.

- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.

Qualifications:

- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)

- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.

- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.

- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.

Why University Health:

- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.

- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.

- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.

Location:

San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
permanent
Case Management-Coordinator of Community Services
Salary not disclosed

Case Manager-Coordinator of Community Services

Compensation: Base Salary: $65,000 per year. Potential Bonus: Up to $5,000 annually, $1,250 quarterly.

Job Type: Full Time

Work Schedule: 8:30am- 5:00pm, Monday through Friday (flexible as needed)

Work Environment: This is a hybrid position - work from your home office* with local community visits.


21 Years of Services – Helping Others Meet Life’s Challenges.

High quality healthcare programs, services, and PEOPLE LIKE YOU!

  • Exceptional Benefits (Medical - Kaiser, Dental and Vision - Mutual of Omaha, PTO, 401k, FSA, and company paid Short Term Disability & Life and Accidental Death and Dismemberment and a host of other voluntary benefits to select from)
  • At Total Care Services, Inc., a non-profit organization, we offer more than just a chance to make a significant impact in our community. As a participant in the Public Service Loan Forgiveness (PSLF) Program, joining our team means you're also eligible to apply for loan forgiveness, empowering you to serve with financial peace of mind.


Total Care Services, Inc. (TCS) is seeking dedicated and compassionate individuals to join our team as Case Manager in our Coordination of Community Services program. The Coordinator of Community Services II (CCS II) will work with the Program Support Supervisor to manage the Person-Centered-Plans (PCP), Comprehensive Assessment (CA), and Supports and Services Planning Tool (SSPT). The CCS II will thoroughly understand the PCP, CA, and SSPT processes and timelines required by Federal and State compliance regulations. As a Case Manager, you will play a crucial role in supporting individuals with intellectual and developmental disabilities and their families in Maryland.


As a Case Manager (CCSII), you will:

  • Work collaboratively with clients and their families to identify needs, goals, and preferences
  • Provide information about community resources and support services
  • Empower clients to make informed choices and plan for their future
  • Assist clients in accessing service delivery systems, resources, and supports
  • Monitor and evaluate services to ensure they meet clients' needs and preferences
  • Carry a caseload of at least twenty-five (25) persons served, complete and document a minimum of thirty (30) billable units a day (or one hundred (150) units per week) within Long Term Services and Support System (LTSS) Maryland for activities completed on behalf of eligible persons.
  • Manage and complete all assigned Person-Centered-Plans (PCP) and Supports and Services Planning Tools (SSPT).
  • Pair up with CCS I teams and Program Supervisors to provide support.
  • Act as a backup in the absence of CCS I and PCP Manager/Scheduler.
  • Assist with continuous improvement projects such as training and/or initiatives.
  • Attends weekly supervision with the Program Support Supervisor.

Qualifications:

  • Master’s degree preferred; Bachelor’s degree in human services required.
  • Case management: 2 years (Required)
  • Community engagement: 2 years (Required)
  • Must be a licensed driver and have own transportation with valid insurance.
  • Must be able to drive to and from meetings throughout the state of Maryland.
  • Knowledge of Home and Community Based Waiver Services and the developmental disabilities field.
  • Mandatory COVID-19 Vaccination Policy applies to all employees.
  • Must be a U.S. citizen or alien who is lawfully authorized to work in the United States.
  • Must be proficient with Microsoft 365 Word, MS Excel, PowerPoint, Outlook, TEAMS, and all other applications.
  • Must have excellent oral and written communication skills.
  • Must have excellent analytical skills and possess the ability to perform statistical analysis of aggregate data.

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Total Care Services, Inc. is committed to equal employment opportunity and to compliance with federal, state, and local laws governing non-discrimination. Total Care Services, Inc. is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Not Specified
Service Advisor
🏢 CWI
Salary not disclosed
Poteau, OK 2 days ago
Service Advisor

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.

What You'll Do:

  • Determine specialized product needs and services by working directly with customers
  • Suggest add-on sales to increase average transactions
  • Provide price estimates for designated installations prior to scheduling appointments
  • Keep customers apprised of work progress

What You'll Need to Have for the Role:

  • A minimum of one year of service experience is preferred
  • Previous RV product or camping lifestyle
  • Ability to work daily on a computer and perform internet searches as needed
  • Excellent organization and follow up skills are required
  • The ability to follow department procedures and policies
  • Valid driver's license preferred
  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
  • Prolonged periods of standing, stooping, crawling, and bending

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Not Specified
Automotive Service Advisor-Writer
Salary not disclosed
Edgewood, MD 2 days ago
Automotive Service Advisor-Writer

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.

Physical Qualifications:

  • Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment
  • Must be able to lift and move work-related items up to 50 pounds
  • Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed

Job Duties Include, but are not limited to:

  • Providing Jiffy Lube Guests' with exceptional and world class customer service
  • Understanding the full range of Jiffy Lube products and services
  • Accurately capturing guests' product needs and providing updates throughout the process
  • Offering our guests options that are tailored specifically to their automotive needs
  • Giving impartial advice to ensure that our guests are aware of Manufacturer
  • Time and mileage recommendations
  • Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services.

Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager].

Qualifications:

Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service.

Full-Time Perks:

  • Starting Rate of Pay of $16 to $25 an Hour
  • Medical, Dental, and Vision Insurance
  • Paid PTO (personal time off) & Holidays
  • Uniforms, Advancement, Company Discounts
  • Flexible Work Schedule, a Great Team Environment, and more.

Business Model & Culture:

  • Fast paced and team-oriented environment
  • World class JLU training to meet all challenges
  • Customer driven building strong relationships
  • Value teammates and recognize their contributions
  • Being inclusive and having equal access to opportunity

Jiffy Lube - Store 993 - Edgewood

1812 Pulaski Hwy, Edgewood, MD, 21040

Not Specified
DIRECTOR, MEDICAL STAFF SERVICES
Salary not disclosed
Corona, CA 2 days ago
Director, Medical Staff Services

Full-time, exempt position located at Corona Regional Medical Center in Corona, CA. Under the direction of the Chief Executive Officer and the Chief Medical Officer, the Director of Medical Staff Services oversees all internal and external activities of the Medical Staff and is responsible for all operational aspects of the department, including organizing and conducting programs and establishing procedures for medical staff functions. Responsible for maintaining federal, state and other licensing regulatory standards. Coordinates meeting agendas, minutes and follow-up. Acts as liaison between administration and hospital medical staff. Supervises Medical Staff personnel.

The tradition of caring that culminated in the establishment of Corona Regional Medical Center began in 1965, with the founding of Corona Community Hospital. Since that time the hospital has changed to meet the needs of the rapidly growing community. Corona Community Hospital merged with Circle City Medical Center in 1992 and the resulting entity became Corona Regional Medical Center. The merged hospitals are now a 238-bed community hospital network comprised of a 160-bed acute care hospital and a 78-bed rehabilitation campus. It is certified by The Joint Commission, employs more than 1,250 trained healthcare workers and has a medical staff of approximately 347 physicians representing more than 40 specialties.

About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education/Training/Experience: Bachelor's degree from an accredited College or University in related field required. Master's degree from an accredited College or University in related field preferred. Five (5) to Seven (7) years of experience in Medical Staff Services required. Minimum 3 years leadership experience in Medical Staff Services required, acute care experience preferred. Regulatory and Accreditation knowledge, critical thinking, attention to details, organization and time management skills are essential.

Certifications/Licenses: Certified Professional in Medical Services Management (CPMSM) Certified Provider Credentialing Specialist (CPCS) preferred.

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams: At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Not Specified
Service Manager
✦ New
🏢 Popeyes
Salary not disclosed
Ocoee, FL 1 day ago
Service Manager

We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.

Team Member Training and Execution

Cajun Hospitality/ TIP-TOP

Suggestive Selling

Service Basics

H.E.A.R.T.

Manage Alerts

Drive Thru service with speed initiatives

Cross-training of team members and PA completions

Echo communication from Service Team to Production Team

LTO training of procedures and follow-up of the execution

Onboarding of new Service Team Members (includes orientation, training, and follow-up on PA)

5-day New Hire Training plan executed, schedule NH and cross training

Developing a Pros Team or crew trainers

Completing and analyzing the Service Tracker

Administrative Work

Weekly forecasted sales to be submitted to RGM by EOD Monday

Weekly food and chicken orders

Weekly writing of schedule to be submitted to RGM by EOD Tuesday

Weekly review and goal setting for the shift huddles

Weekly review and goal setting for the restaurant's rSuccess Scorecard /ACR

Handling guest complaints and Qualtrics alerts

All management team and team members have access to Popeyes Academy

Tracking the progress of team members and the management team in the Popeyes Academy

Document smallwares that needed to be purchased for the service area by completing the Smallware

Inventory in Zenput.

Restaurant Follow Up

Communicates with the RGM regarding ongoing issues with the production and service team

All Daily tasks for the Image Calendar completed in Zenput

Dining room and packing areas are neat, clean, and organized

Curb Appeal landscaping, corners of the parking lot, signage, drive-thru menus, trash cans

Cashier/Drive-Thru areas are neat, clean, and organized

Marketing Materials, POPs, and table tents are in good condition

Proper FOH closing procedures are being followed

Accountable for Drive-thru times

Service Tracker completed daily

IDMB/ODMB and Music in working condition

Working Hours

Works 45-50 hours per week. (The first 40 hours are the regular hourly rate while the excess hours are a time-and-a-half rate)

Benefits:

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Not Specified
Airline Customer Service Representative (GENERAL) at SFO Airport - $21.72 w Health / $24.07 wo
✦ New
Salary not disclosed
San francisco, CA 1 day ago
Airline Customer Service Representative (General) at SFO Airport

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to international airlines at SFO (San Francisco International Airport). We cater to a distinctive clientele.

We offer part-time and full-time positions.

  • Excellent advancement opportunities
  • Paid training
  • Dynamic workplace
  • Medical benefits
  • Voluntary dental, vision, and a matching 401k plan
  • Amazon incentives and travel perks

You will also learn to perform the following functions throughout the course of your employment:

  • Learn behind-the-scene workings of an international airport.
  • You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.
  • Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
  • Enjoy the opportunity to professionally interact with high-profile passengers.
  • Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.

Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you?

  • Eager to learn new skills
  • Organized and logical thinker
  • Make quick and rational decisions
  • Problem solving
  • Ability to adapt quickly to unforeseen situations
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a dynamic environment
  • At least 18 years of age, high school graduate or G.E.D equivalent.
  • Eligible to work in the United States
  • English proficient, other languages are a plus.
  • Computer savvy
Are you passionate about learning?

Paid training with our highly knowledgeable and top performing training department.

Equal Opportunity Employment

Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away.

SUMMARY

Hallmark is NOW HIRING friendly, fun, and professional customer service agents to provide exceptional service to our domestic/international airline(s). Great entry-level airline opportunity. Apply today! Basic Requirements

  • At least 18yrs old, with a High School Diploma or G.E.D.
  • Valid US work Authorization
  • Able to speak, read and write in English
  • Flexible schedule to work weekends, holidays & overtime
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Common sense and organized
  • Mental capacity to make quick and rational decisions
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a fast-paced environment
  • Able to reading & comprehend reference materials, instructions, policies & procedures

DRUG SCREENING REQUIRED AT TIME OF HIRE

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

  • Perform a variety of duties at an airport including: assist customers with fare quotes; boarding gate functions,
  • Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals
  • Maintain appropriate and professional interaction with airline passengers, Client(s), and Crew
  • Translate, transcribe when possible
  • Take care when handling company assets and be aware of costs associated with damage
  • Complete accurate cash handling transactions, manifests, and labelling
  • Operate machinery in accordance to operational policies and standards
  • Operate computers, printers, & other equipment to enter, access, or manage data and information confidentially
  • Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • * Varied shifts within a 24 hour clock
  • * Some overtime
  • * Occasional lifting of 70-100 lbs
  • * Long periods of standing and walking long distances
  • * Pulling, pushing and moving large bulky items including carts
  • * Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items

Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds

About Us

Hallmark Aviation Services is the emerging force in \"Above-The-Wing\" Airline Passenger Handling Services. Hallmark Aviation Services has earned a reputation for providing first-rate services for some of the world's leading airlines. We invite you to learn more about Hallmark and the ultimate service we provide to our Clients \"Peace of Mind.\"

Equal Employment Opportunity Statement

Hallmark Aviation Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hallmark Aviation Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Not Specified
Customer Service Support Supervisor
Salary not disclosed
Westminster, CO 3 days ago

Customer Service Support Supervisor

The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.


Principal Duties and Accountabilities:

Supervision & Leadership

  • Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.
  • Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.
  • Conduct quarterly performance reviews and routine one-on-ones with assigned team members.
  • Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.
  • Participate in performance management, coaching, and the evaluation process for service staff.
  • Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.
  • Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.
  • Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup
  • Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.

Dispatch Operations

  • Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.
  • Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.
  • Monitor ongoing service work assignments and technician locations through active communication.
  • Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.
  • Act as point of escalation for complex service issues or customer concerns.
  • Utilize data and analytics to identify service trends and efficiency opportunities.
  • Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.
  • Provide backup support to Service Coordinators as needed.

Job Management

  • Establish new work orders in the accounting system for both new and existing customers.
  • Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.
  • Ensure proper documentation and accuracy in all service-related information.

Sales Collaboration

  • Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.
  • Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.
  • Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.

Process Improvement & Development

  • Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.
  • Stay current with industry best practices, service software applications, and workflow optimization strategies.


Education:

  • High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
  • General courses in accounting preferred.


Experience:

  • Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.
  • Minimum 3 years’ experience as a Service Coordinator or Dispatcher.
  • Knowledge of commercial HVAC systems, equipment, and terminology required.
  • In-depth understanding of dispatch center operations, scheduling, and resource allocation.
  • Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred


Knowledge, skills, and abilities:

  • Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
  • Strong leadership and mentoring skills with ability to foster collaboration within the team.
  • Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.
  • Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.
  • Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.
  • Effective verbal and written communication skills with customers, staff, and management.
  • Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).
  • Commitment to professional growth and the development of new skills to support evolving operational and technological needs
  • Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.
  • Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.
  • Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.
  • Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.
  • Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.
  • Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.
  • Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.



Physical and/or travel demands:

  • Some travel may be required.
  • This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required.
  • May require occasional bending, stooping, and lifting of files, light office equipment, etc.



Benefits and Compensation:

  • The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
  • Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.


To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering - Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Not Specified
Diesel Mechanic Service Technician
✦ New
$22 - $35 an hour
Columbia, MO 6 hours ago
*Overview*
We are seeking a skilled and dedicated Diesel/Truck Mechanic to join our team. The ideal candidate will have a strong background in vehicle maintenance and diesel/gas engine repair, with the ability to work on a variety of vehicles - pick up trucks to heavy-duty vehicles. This role requires proficiency in using hand tools and diagnostic software. The Mechanic will play a crucial role in ensuring the reliability and efficiency of our fleet.

*Duties*

* Perform routine maintenance and repairs on engines and related systems.
* Diagnose mechanical issues using appropriate testing equipment and techniques.
* Conduct repairs on trucks, vehicles & trailers, ensuring compliance with safety standards.
* Utilize hand tools and power tools effectively for various repair tasks.
* Operate forklifts and other heavy equipment safely during repair processes.
* Maintain accurate records of repairs, services performed, and parts used.
* Collaborate with team members to troubleshoot complex mechanical problems.
* Stay updated with industry trends and advancements in diesel technology.

*Experience*

* Proven experience in diesel/gas engine repair
* Familiarity with vehicle maintenance procedures and safety protocols.
* Hands-on experience is highly desirable.
* Ability to weld and fabricate components as needed for repairs.
* Strong problem-solving skills and attention to detail are essential for success in this role.
* A valid driver's license is required; additional certifications related to vehicle repair are a plus.

Join us as we strive for excellence in service delivery through skilled mechanics who are passionate about their craft!

Job Type: Full-time

Pay: $22.00 - $35.00 per hour

Benefits:
* Health insurance
* Paid time off
* Retirement plan

People with a criminal record are encouraged to apply

Experience:
* Diesel engine repair: 2 years (Preferred)
* Mechanical knowledge: 2 years (Required)

Ability to Commute:
* Columbia, MO 65202 (Required)

Work Location: In person
permanent
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