Atexis Jobs in Usa

Field Service Representative Support FAL Cabin Interior

Locations: Everett, Charleston, San Antonio

Contract Duration: from 01/04/2026-31/12/2026, probably extension

Starting Date: 01/04/2026

Main mission:

-Ensure on-site support for FAL activities of cabin Interior products (Business and First-Class seats) at BOEING factories (Charleston / Everett / San Antonio) to support our customer FAL support manager.

Production activities:

-Plan/check the different flight line activities in accordance with the aircraft availability Schedule

-Follow up the installation activities on the Flight line in cooperation with Boeing/OSS/Customer

-Provide technical support with the appropriate technical documentation and drawings

-Coordinate the progress of open actions between OSS team (On-Site Support) and Customer Cabin Interior.

-Take part in the Flight Line’s work progress meetings together with aircraft manufacturers and Airline.

Sales activities:

-Determine non-conformities accountability with OSS (On Site Support) and BOEING

Logistics activities:

-Express parts needs in the Customer demand System (“Connect”)

-Tracking of parts deliveries required by Flightline, in relation to Customer homebase for providing and shipping parts.

-Validate the shipping priorities based on the Flightline requirement, including AOGs.

-Follow up the delivery lead times and ensure proper communication with OSS for installation, and BOEING for reporting.

-Follow up the activities and release KPI

-Support Aircraft delivery by supporting commitment letter activities in relation with Customer homebase

Quality Assurance Activities:

-Carry-out the continuous improvement of Customer Cabin Interior Products via Product feedback analysis and participation to the product improvement Committee (once a week),

-Ensure the availability of the technical documentation for the OSS,

-Maintain regular internal and external communications (meeting with Customer for FAL activity follow-up once a week)

• 5+ years aerospace experience (FAL, flight line, cabin interiors, or MRO).
• Ability to read and understand engineering drawings and aircraft documentation (IPC, AMM, SB).
• Experience supporting installations with OEMs or Tier‑1 suppliers (Airbus, Boeing).
• Basic knowledge of non‑conformities and quality processes.
• Practical experience in parts ordering, delivery tracking, and AOG priorities.
• Strong communicator, comfortable with cross‑company and multicultural environments.
• Organized, reliable, and able to maintain updated documentation and KPIs.