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We are seekinga Director Design, Development, and Sourcing Fish & Hunt Hard Goods & Gear to join the Orvis Team! Strongest preference is for someone in our Sunderland, VT office regularly. For candidates not local to Sunderland, expectation is one week/month in Sunderland.

As a Director Design, Development, and Sourcing Fish & Hunt Hard Goods & Gear, you play a pivotal role in leading the design and development of our most innovative and technologically advanced fly fishing and hunting hard goods — work grounded by deep, first-hand angling experience, field knowledge, and real-world testing, not just concept or CAD. You are responsible for overseeing the entire product lifecycle from concept to launch, focusing on innovation, quality, and market trends within the fishing tackle and hunting industry. This role combines technical expertise in materials and engineering with creative direction and team management. You will be a key leader on the Product Team, comprised of 2 direct reports as well as the lead designer of all reels, waders, and wading boots. You will partner with our Product Leadership Team to create clear roles and responsibilities, define our new processes, and identify opportunities for simplification and efficiency. As a leader of multiple team members, you will inspire, guide, teach and elevate your team – owning their professional development and career paths.

Position Interfaces:

This position reports to our Vice President of Product Design, Development, Sourcing, & Import Compliance and interfacing with multiple areas including merchandising, inventory management, marketing, finance, sourcing, wholesale, retail operations, manufacturing and ownership of the company. It is a director role that involves supervision of the Fish/Hunt Hard Goods product design, development/sourcing team. This is an exempt/ salary position.

Responsibilities:

• Lead a customer-obsessed Fish and Hunt Hard Goods Product Design & Development/Sourcing Team
• Lead a culture of partnership, communication, and collaboration across the organization
• Strategic Leadership: Develop and implement a strategic plan for new product design and development that aligns to deliver the Assortment Strategy, thus ensuring alignment with market and customer needs as well as company and financials goals, specifically target retail, AUC and IMU across all Fish/Hunt Hard Goods products.
• Design Inspiration – Lead the Hardgoods / Innovation Design Kickoff, the Design “blank canvas” to push the Orvis brand forward and ensure that we are leaders in innovation.
• Design Partnership – Partner and collaborate with Soft Goods Designer on seasonal
• Design Kick Off, DDR and Line Adoption Meetings to ensure a One Orvis Design POV
• Product Lifecycle Management: Oversee all phases of product design and development for Fish & Hunt Hard Goods, from initial concepting and prototyping to field testing and manufacturing to on time product launch. Ensure that the Hardgoods PDD and Sourcing team is prepared on time for all milestones and inspire cross functional partners across all Hardgoods to prepare milestones and ensure they happen on time.
• Deliver the Line: Ensure that the products agreed upon through the Design Kickoff and Assortment Strategy deliver on time and are discussed at DDR 1, 2 and Final Line Adoption. Aim for 90% of products aligned upon launch on time.
• People Management - Coach the team by providing consistent and candid feedback to ensure great partnership and collaboration with cross functional partners. Guide team to have effective communication and influence decision making. Hold the team accountable for milestone preparation and on-time delivery of product.Inspire the team to make decisions in milestones to reduce swirl and to keep all key partners up to date.
• People Development – Develop and empower direct reports by coaching and mentoring to build skills and support individual career development
• Mentorship: Provide mentorship to associates within the organization.
• Market and Trend Analysis: Utilize expert knowledge of fishing and hunting techniques, gear preferences, and market trends to identify new opportunities and guide/influence product design decisions and to deliver an industry-leading Design Kickoff.
• Collaboration and Communication: Work closely with cross-functional teams including leadership, marketing, sales, and customer service to ensure a cohesive user experience and effective product positioning, most importantly at key milestones.
• Vendor Management: Partner closely with our vendors to negotiate product pricing, ensuring financial goals are met – ensure vendors are clear on product design requirements within the cost parameters set to meet retail and IMU targets
• Budget Management – Partner closely with the Vice President of Product Design, Development, Sourcing, & Import Compliance to ensure accurate operating expense budget forecasting and adherence to budgeted monthly/annual cost spend
• Calendar Management - Partner closely with the Vice President of Product Design, Development, Sourcing, & Import Compliance to refine, enforce and adhere to seasonal development calendar dates and milestone meetings
• Quality Control: Responsible for the overall quality of the final product as measured by return rates and/or product recalls.
• Steward of the brand – Partner with Marketing and Brand Amplification team to align regular travel to regional training events, sales meetings, key wholesale accounts and industry trade shows. Knowledgeable of product performance, durability, and regulatory standards and maintain a continuous pulse on industry trends and competitors.
• Proactively recommend and/or execute new processes, procedures, SOPs to provide clarity and simplification for the Product Team
• Support the Vice President of Product Design, Development, Sourcing, & Import Compliance and Chief Product & Creative Officer with projects and initiatives that benefit the entire organization
• Manage internal testing of all products in a way that is consistent with our brand standards
• Accountable for our field-testing program to ensure 90-day field testing is complete prior to SMS sample ordering PO placement
• Accountable for on-time delivery of photography, tradeshow, marketing and SMS rep samples
• Partner closely with Vice President of Product Design, Development, Sourcing, & Import Compliance to influence our manufacturing and vendor placement for Fish/Hunt Hard Goods Orvis branded products.
• Create relationships across our all-product categories to ensure we deliver a One Orvis experience for our customers.
• As a Director, think beyond your function.Proactively anticipate and solve problems that are One Orvis challenges. Give leverage to the leaders around you by taking on projects or solving problems that go beyond your function, therefore giving time back to those around you.

Competencies and Requirements:

• Education: A strong background in mechanical engineering or industrial design
• Technical Expertise: Deep knowledge of fishing rod, reel, wader, boot, packs, bags, apparel materials, design tools, and manufacturing processes.
• Leadership: Proven leadership skills to guide teams, inspire innovation, and manage complex projects.
• Effective communication and interpersonal skills, with the ability to collaborate across departments and partner in problem solving.
• Problem-Solving: Strong capacity for creative problem-solving and finding innovative solutions for design and production challenges.
• Real-world Experience: Practical, real-world fishing experience and an understanding of angler needs
• 10+ years of Product Design & Development experience with a proven track record of helping to create a positive, supportive and inspiring work environment
• 5+ years of experience managing a team with a proven track record of excellent leadership, collaboration, and coaching skills.Ability to inspire, support, coach, teach and direct team – and the ability to know which is needed in each situation. Empathetic, supportive, and direct leadership style.
• Highly proficient in cost estimating with baseline inputs, understand relationship between like for like style, COO, duties and freight
• Strong organizational, prioritization and time management skills with exceptional attention to detail
• Management of the team for on schedule design and development of best-in-class Orvis branded products
• Efficiency: reduced spin and reduced need for communication outside of milestones by maintaining process and calendar discipline
• Quality as measured by returns and recalls, as well as feedback from customers, sales personnel in retail and wholesale, and the endorsed guide network
• Margin rate, cost of goods and sourcing strategies for Orvis branded products
• Increase in sales and gross margin dollars

About Orvis:

In 1856, Charles Orvis founded the Orvis Company in Manchester, Vermont, offering the finest fly fishing equipment, and priding himself on customer satisfaction and service. Today, along with our world famous fly-fishing gear, Orvis offers distinctive clothing, home furnishings, gifts, and dog products. Each item is rooted in our heritage of authenticity and the outdoors, and is backed with a no-questions-asked guarantee. With our flagship retail store located in the same Vermont village as the original store since 1856, we offer experience and knowledge that no other retail company can. Each day we strive to apply what we know and learn to bring our customers even better service and products tomorrow.

To access our California Applicant Privacy Notice, follow this link: learn more and connect with Orvis, please visit us online

Salary Range:$45,000.00 To $55,000.00 Annually

Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES.

ABOUT OAKLAND FAMILY SERVICES

Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle.

OUR MISSION: Providing individuals and families the opportunity to build brighter futures.

OUR VISION: Communities of thriving individuals and families.

Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ.

WHAT’S IN IT FOR YOU?

• Competitive compensation.
• Comprehensive medical, dental, prescription, and vision coverage.
• Flexible Spending Accounts and HSA options.
• Retirement plan with a company match.
• Long-term disability insurance.
• Voluntary short-term disability.
• Life insurance and AD&D.
• Malpractice insurance.
• Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
• Twelve (12) paid holidays, including a floating holiday of your choice!
• Annual pay increases, as approved.
• Employee assistance program for you and immediate family.
• Network of support for your health & well-being.
• Verizon cellular plan discount.
• Mileage reimbursement at the IRS rate.
• Loan forgiveness programs.

*Some benefits applicable to regular, full-time employees only.

…MORE ABOUT OUR AWARD-WINNING CULTURE

• Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions.
• Open, honest, and transparent communication is celebrated.
• We practice giving the benefit of the doubt.
• We believe that feedback is the breakfast of champions! That’s why we have a staff suggestion program.
• We want our team members to feel valued. That’s why we have a staff recognition program.
• Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more.

ABOUT THE OPPORUNITY/WORK

This is a management position, responsible for performing a wide variety of office work and clerical details relative to the operation of the front office of each agency site. The Supervisor of Clerical Operations has responsibility for the clerical operations in the office, including guiding and/or training of clerical staff in Day One and Specialized Services for Youth programs. Incumbents may be requested to perform related tasks other than those specifically presented. In addition to the duties prescribed to all office coordinators, the Supervisor of Clerical Operations is responsible for providing leadership and assistance to the clerical team in areas of problem solving, data management and billing issues. The position reports to the Associate Director of Day One.

Administrative Functions

• Plans and organizes work on a daily, weekly and monthly basis so that customer accounting functions, processing of clients’ appointments, receptionist duties, office equipment management, client records management (open and closed cases) and processing reports are recognized as priorities. The Supervisor of Clerical Operations assumes responsibility for clerical personnel meeting deadlines for all processes.
• Responsible for establishing a Performance and Quality Improvement (PQI) Plan and environment in the front office of each site in accordance with the Agency's PQI plan.
• Ensures that policies and established procedures are followed in order to provide continuity and consistency in all offices.
• Assists in managing and maintaining all business equipment which includes but is not limited to copiers, postage machines, computers and printers in each office. Communicates with the Director of Facilities and Director of IT, as needed relative to building and equipment concerns.
• Completes monthly site audits of clerical team processes and functions as determined in partnership with the Associate Director of Treatment Services.
• Responsible for monitoring materials and preparing purchase orders for required supplies at each office to include forms, files, and other necessary office supplies.
• Makes bank deposits as scheduled, including the follow-up involved with any returned checks.
• Attends meetings within Treatment Services (Day One or Specialized Services for Youth) as appropriate.
• Provides hands on accomplishment of office tasks.
• Ensures coverage at all locations is adequate and appropriate, and provides coverage at all sites, as needed.

Personnel Administration

• Supervises all clerical staff, including office coordinators, office assistants and the intake and insurance verification specialist, include training, monitoring and evaluating performance(s) and participates with the Associate Director of Day One in the recruitment and hiring of support staff.
• Communicates with the Associate Director of Day One about any personnel situations or risk issues that require intervention and resolution.
• Reviews, authorizes and coordinates requests for leave so that clerical team coverage meets the minimum requirements of the Agency. Seeks approval for all extraordinary leave requests.
• Responsible for cross-training as an Intake and Insurance Verification Specialist to assist in the provision of coverage during vacations and other leaves of absence.
• Provides leadership to the clerical team in the areas of problem solving, system and billing issues.
• Provides supervision to clerical staff using the Agency’s model of supervision, Situational Leadership. Conducts regular supervisor meetings with direct reports, maintains appropriate documentation of same.
• Completes annual performance appraisals of direct reports, including development of annual goals and professional development plan.

Oversight of Systems, Billing, Insurance and Client Accounts

• Supports effective client account management by verifying insurances monthly or annually depending on the insurance, verifying insurance changes, monitoring balances, collection phone calls, and accuracy related to co-pays and deductibles, for both the Day One and Specialized Services for Youth programs.
• Provides back up coverage to the Intake and Insurance Verification Specialist by answering over-flow services inquiries, obtaining client information, verifying client insurance and scheduling intakes.
• Supports efficient and accurate paneling of clinical staff in coordination with Quality Assurance and Clinical Supervisors, as well as maintaining accessible information regarding clinician’s status.
• Monitors the accuracy of information within CareLogic and ODIN to ensure billing processes can proceed without rejections.
• Generates and reviews reporting from CareLogic and ODIN (i.e. write-offs, client balances, failed activities, accounts receivable aging) and then provides feedback to appropriate supervisors regarding recommended procedure changes and training needs.
• Communicates problem areas or client problems with the Associate Director of Day One.
• Collaborates with external billing agency to manage and problem-solve insurance rejections.
• Mails client statements on a monthly basis.
• Responds to client phone calls, assists with troubleshooting issues, and helps to reconcile balances.
• Prepares client statements for collections monthly. Enters collection accounts on collections website and maintains contact with collection agency representatives.
• Follows-up on receivable issues as directed.
• Researches monthly write-offs.
• Acts as liaison between Office Coordinator team and Associate Director of Treatment Services on areas of system issues, billing issues and process issues as deemed appropriate.

Other

• Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff.
• Other duties as assigned.

Does this Describe YOU?

• Associate degree in secretarial science or business management or advance course work in the fundamentals of office management.
• A minimum of five years of experience in office work, including insurance and billing, with three years of supervisory experience.
• Extensive knowledge of insurance, including private/commercial insurance, Medicaid and Medicare.
• Experience in patient accounting procedures.
• Training and proficiency in data management, Microsoft applications and electronic medical records.
• Organized and detail-oriented.
• Demonstrated customer service skills.
• Knowledge about effective supervisory practices to include positive techniques for motivating, teaching, coaching, delegating and evaluating assigned personnel.
• Selected candidates for this position must possess a sensitivity to the diversity of the agency’s service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic.
• Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.

About the Role

As the Operations Analyst, you are a data-driven problem solver and operational thought partner. You have deep experience in transforming complex, messy data into actionable insights, a strong understanding of operational processes, KPIs, and performance measurement, and a proven track record of building analytical tools, dashboards, and reporting that enable operations leaders to execute more effectively. This role is critical to improving decision-making, streamlining operations, and strengthening Curio’s ability to scale through insight-driven execution.

**This role is for candidates who reside within 60 miles of our 9th Street SE office in Minneapolis, MN**

You will be handed messy data regarding complex problems with general guidance about what insights would be helpful, but little prescriptive direction on next steps or how to solve the underlying issue. This is a unique opportunity for the right candidate to make an immediate impact and develop quickly in their career.

What You’ll Do

• Work deeply within data and systems, becoming intimately familiar with how our business systems (ERP, Data warehouse, etc.) function
• Leverage data from the multiple sources and systems to create insights and analytics leveraging tools like Excel, SQL and PowerBI that equip functional teams with insights and tools to measure and improve their processes
• Create systems and reports that enable efficient internal data communications
• Execute scrappy analyses on short timelines to answer questions quickly, while also identifying and developing more scalable solutions that will make CURiO successful in the long term
• Collaborate across functions and learn CURiO’s business top-to-bottom. You will engage with Supply Chain, Manufacturing, Customer Experience, Finance, Engineering, Brand Marketing, Sales, and more.

As a Curio Team Member

• You exemplify CURiO Cornerstones and strive for personal leadership in your role.
• You collaborate across teams and maintain a positive, respectful, and cooperative workplace environment.
• You take ownership of your professional development by seeking learning opportunities and staying current in your field.
• You manage your time effectively and work with others to contribute to team and company goals.
• You maintain and protect company proprietary information.
• You follow all safety guidelines, report concerns promptly, and maintain a clean, safe, and organized workspace.
• You understand that success in your role could include occasional extended work hours as necessary to meet seasonal deadlines and that periodically, you may be asked to perform other duties not included in your role description.

What You Bring

Qualifications:

• 1-3 years of experience working in an omnichannel retail and/or manufacturing within supply chain, internal operations, or business analyst role.
• Experience supporting forecasting, inventory, demand, sales, or other business planning analysis
• Excellent communication and relationship-building skills.
• Advanced proficiency in Microsoft Excel.
• Experience with information systems, data, BI/Data Visualization, reporting and analytics
• Exposure to ERP systems and BI tools preferred, with the ability and willingness to learn new platforms quickly.

Preferred:

• Bachelor’s degree

Core Competencies:

• Strong analytical capabilities with a healthy dose of creativity in aggregating data across disparate systems, software programs, and other computer applications
• Energy from being a thought partner for others, excited to spend time translating operational problems into data problems, and then supporting the functional teams that execute on your recommendations
• Comfortable with competing priorities and providing ad-hoc reporting requirements and analysis in Excel, PowerBI or SQL.
• Proactive nature, self-driven and relentless. You don’t need someone to tell you to “move,” you just move. A self-starter who can drive projects and execute results with minimal supervision
• Strong presentation skills that facilitate clear, efficient exchange of information. An effective communicator with the ability to articulate technical concepts in a clear and concise manner.
• Technical proficiency and the ability to collaborate and convey complex information to non-technical end users across multiple functional areas.
• A quick learner who is passionate about solving complex problems and system inefficiencies.
• Inquisitive and constantly seeking answers
• Ability to speak candidly at all levels about tough issues facing the organization while influencing the work of others and maintaining confidential company data

Additional Information

• Travel Requirement: less than 5%
• Work Environment: General office or home office environment
• Physical Requirements:
• Occasionally required to lift and/or move items weighing 10 – 15 pounds.
• When in a facility, occasional exposure to dusty and fragrant conditions

Why Join CURiO

At CURiO, we craft beautiful experiences for the home and body through our fragrance and personal care brands. We’re committed to creating a collaborative, inclusive workplace where talent can thrive and grow. You’ll be part of a passionate team driving meaningful work — with the agility of a growth company and the heart of a purpose-driven brand.

Health & Welfare Benefits:

Eligibility begins on the first day of the month following 30 days of employment unless noted otherwise:

• Medical, Dental, Disability Insurance (cost shared)
• Life/ AD&D Insurance (employer paid)
• Additional voluntary benefit offerings (employee paid): Vision, Accident, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Voluntary Term Life Insurance, AD&D
• 401(k) – After 6 months of employment on next quarterly entry date

Equal Opportunity Employer

Curio is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

IT Field Operations Senior

Location: Longview,WA

The opportunity:

• As a member of Customer’s IT Field Operations Group, you will be responsible for providing end user application and hardware support, including PC workstations, printers/drivers, advanced network and telecom troubleshooting, server support and level II resolution of incident tickets while operating in a 24x7 manufacturing environment.
• You will provide advanced desk-side support, interfacing with a diverse user community in a variety of office, laboratory, and production equipment locations. This will include installation, maintenance, troubleshooting, support, and control of critical technology infrastructure.
• In addition to your technical role in support of the administrative offices and production facilities at the designated Customer location, you may also be called upon to provide support for other regional locations as needed.
• As a Field Operations resource, you will establish, communicate, and implement customer IT policies and standards to your team and local business partners.
• Work closely with the IT enterprise organizations, including the Service Desk, to ensure proper communication, escalation, and resolution of disruptions in the technology service delivery.

How you will impact Customer:

• Manage resource allocations and task assignments for local projects.
• Update of the support procedures as a document owner.
• Plan and participate in the mentoring of technicians to facilitate their development.
• Generate innovative recommendations and initiate technology change requests.
• Contribute in a project environment; both locally focused and enterprise-wide and may direct others during short projects.
• As the IT Field Operations Sr. you will serve as the primary site contact with other technology organizations and vendors and support the local business leadership team and users as the IT site representative.
• In addition, you will provide hands-on support for Microsoft Windows and Apple operating systems, smart phones, and wired/wireless network solutions.
• As the on-site 2nd-level support team you will be called on to perform analytical, technical, and administrative work to aid in the ongoing support of technology assets in the enterprise, including installing, maintaining, troubleshooting, supporting, and controlling critical business and IT infrastructure and applications.
• Engage with IT peers and teams from other sites to ensure adherence to standard processes.
• Work in an ITIL-compliant, service management environment, maintaining both personal and team SLA compliance.
• Troubleshoot complex hardware and software problems and create innovative solutions.
• Install common, standard, and complex software and hardware peripherals.
• Solid understanding of networking and the ability to utilize existing tools to test and troubleshoot network issues.
• Ability to perform wi-fi site surveys utilizing existing tools.
• Assist with end-user questions, problems, and training.
• Configure complex, third-party, networked, and site-specific applications.
• Configure and troubleshoot Windows and iOS computing endpoints (PCs Tablets, VMUs, kiosks).
• Configure and troubleshoot Android, iOS, Windows, and Chromium OS mobile devices.
• Work with technology assets including single-user and networked desktop and laptop clients; desktop and network printers, tablets, and vehicle-mounted devices, wired, wireless and telecom networks.
• Correct implementation of the company’s processes and support and maintain IT servers; network switches, cabling; process control clients; and other technology assets and solutions in the computer rooms as needed.
• Participate in an on-call duty roster with a weekly rotation of 24x7 coverage as required by business unit operations.
• Demonstrated ability to use problem management tool to research and document problem resolution.
• Serve as the primary IT site contact with local business leadership and other technology organizations as well as vendors.
• Manage local technology asset inventory.
• Provide guidance to local sites regarding IT asset acquisition and technology change requests using the tools provided.
• Provide routine support for audio-visual collaboration and video conference systems.
• Provide direct technical support and documentation to users at all levels of the organization (including VIP users).

What you need to succeed:

• Bachelor’s degree preferred but a technical school degree plus experience and technical certifications is acceptable with a minimum of 5 years’ experience working in a production IT manufacturing environment.
• Project management experience, training, or certification.
• Experience in managing a production-critical IT environment.
• Minimum 5 years proven PC/Windows experience.
• Minimum 2 years network and telecom support experience including moves adds and changes: cabling, general device, and connectivity troubleshooting; punch-downs; cross-connects.
• Excellent problem solving, dispute resolution and interpersonal skills.
• Strong understanding of IT service management framework and a respect for the ITIL Management Framework.
• Must have advanced experience configuring and troubleshooting personal computers, including all aspects of hardware and software support in a Windows operating system environment.
• Network related discipline or certifications are a plus.
• Knowledge of Microsoft Office365, including Teams, Word, Excel, Outlook, and PowerPoint.
• Knowledge of Microsoft Support Tools, SCCM, WSUS and Active Directory concepts.
• Excellent skills in written/oral communications, including group facilitation, presentation, and communicating across entire spectrum of an organization.
• Ability to proactively engage and communicate with all IT functional areas while ensuring alignment with local applications, Process Control Network (PCN) and business systems.
• The position requires frequent lifting of equipment. Must be able to lift 50 pounds.
• Must be willing to travel (locally and domestically) and have a valid driver’s license.

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Our East Syracuse, NY laboratory is looking for a Laboratory Supervisor to lead their Metals team! The Laboratory Supervisor is responsible for the day-to-day operations of their respective department. The Laboratory Supervisor works with Team Leads to manage sample throughput to ensure turnaround times are met while maintaining data quality that meets or exceeds industry standards. The Laboratory Supervisor is responsible for promoting a safe working culture and environment throughout the laboratory.

Job Functions

• Coordinates workflow through the department to ensure turnaround times are met
• Works with Senior Analysts and Senior Technicians to manage staff and instrumentation resources to maximize sample throughput and ensures production targets are met
• Uses LIMS to ensure that samples are processed appropriately and updates the samples’ status in LIMS as required
• Applies technical judgment to determine potential problems for samples processed
• Helps implement best practices in the laboratory to maximize operational efficiency and maintain data quality that meets or exceeds industry standards
• Demonstrates good leadership through effective planning, delegating and empowering subordinates appropriately, and leading by example. Manages people and performance daily, acting quickly and decisively when required.
• Ensures staffing levels are appropriate for sample volumes and that staff are properly trained to perform their assigned duties
• Works with the Laboratory Manager to oversee hiring and training competent laboratory personnel
• Assists with the training of new analysts to become productive members of the team
• Ensures the lab’s operating supplies inventory is appropriate for current workloads
• Appropriately follows safety requirements for the work that is done and ensure that your team members are also following these requirements
• Immediately addresses safety problems as they arise in the lab (i.e. hood use, safety glasses, methylene chloride handling) to minimize exposure and maximize safe practices
• Actively promotes a strong culture of safe laboratory practices and the maintenance of a safe working environment
• Keeps supervisory and management teams informed of any potential problems
• Provides information to supervisory and managerial staff as appropriate on instrumentation, production, and staff issues
• Performs other duties as required
  
  

• Bachelor's Degree in a Chemistry discipline and 4+ years of years’ relevant experience in Analytical Chemistry Laboratories or equivalent education and experience (Required)
• ICP/ICPMS experience (Required)
• 3+ years of mass spectrometry (Strongly preferred)
• 1+ years of supervisory experience (Strongly preferred)
• Advanced English language skills (Required)
• Knowledge of environmental testing protocols, regulations, and certifications related to the department (Required)
• Strong analytical thinking and problem-solving skills are a requirement of this position (Required)
• Must have a solid understanding of process and workflow (Required)
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations (Required)
• Ability to read and interpret documents such as SOPs, safety rules, operating and maintenance instructions, and procedure manuals (Required)
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization (Required)
• Demonstrates an utmost level of integrity in all instances and shows respect towards others and towards company principles (Required)
• Excellent oral and written communication skills; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others (Required)
• Excellent time management skills which include the ability to balance multiple projects concurrently (with different deadlines) and arrange the resources necessary to accomplish them (Required)
• Proficiency in Microsoft Office programs (i.e. Excel, Word, Outlook) (Required)
• Experience with LIMS (Preferred)

Compensation

The expected salary range for this position is $65,000 – $75,000 annually. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
• Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
• Happiness:
  • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
  • Work-Life Balance: Paid-time off and family leave

In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 2 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Allara is a comprehensive women's health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 60,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women's health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women.

The Opportunity

We're looking for a highly motivated, analytically strong, and execution-oriented Sr Analyst of Strategy & Operations to join our team. This is a high-impact, cross-functional role that sits at the center of strategy and execution. You'll partner closely with leaders across the organization to identify opportunities, solve complex problems, and translate insights into operational improvements that move the business forward.

In this role, you'll blend structured analysis with hands-on execution. You'll lead analytical deep dives that uncover critical performance drivers and build decision models to guide prioritization across the entire operations department. You'll also play a key role in driving operational excellence mapping workflows, improving processes, and helping teams work more efficiently and effectively. And as we continue expanding our clinical offerings, you'll help bring new service lines to market through strong project management and cross-functional coordination.

If you're energized by ambiguous problems, excited to work across teams, and passionate about using both data and strong operational instincts to improve business performance and expand market reach we'd love to hear from you.

Location: Hybrid (NYC). We value in-person collaboration and aim for at least three days per week in our NYC office, with flexibility as needed.

Your Impact

Enable data-driven decision making

• Size problems and opportunities through structured, first-principles analysis
• Build decision models, including sensitivity and scenario analyses
• Conduct ad-hoc deep dives across the Operations department to uncover drivers behind performance trends and KPIs
• Synthesize insights and translate them into clear, actionable recommendations
• Own and optimize executive-level reporting and dashboards
• Drive operational excellence
• Map current-state workflows and identify bottlenecks, pain points, and constraints
• Define target-state processes that improve efficiency and customer experience
• Write clear SOPs, checklists, and playbooks, and support training and adoption
• Identify automation and offshoring opportunities to reduce cost-to-serve
• Collaborate cross-functionally to execute on impactful operational and CX initiatives

Support service line launches and major initiatives

• Support planning, coordination, and execution for new service line or clinical expansion launches
• Build operational readiness plans, launch checklists, and playbooks
• Coordinate across teams to ensure smooth and on-time launch delivery
• Measure post-launch performance and identify opportunities to scale impact

Required Qualifications

• Bring 2-3 years of experience in consulting; a strong plus for strategy and ops experience within digital health in addition
• Structured problem solving: Ability to frame ambiguous problems, evaluate options, set baselines, define success metrics, and drive toward a clear, testable plan.
• Advanced quantitative analysis, modeling, and synthesis skill: Experience building advanced Excel/Sheets models, validating assumptions, and translating data into clear recommendations. Comfortable with business intelligence tools and pressure-testing outputs. SQL is a strong plus.
• Excellent project management toolkit: Ability to develop project plans, manage dependencies, and land milestones on time with clear accountability.
• Systems thinking and scalability: Focused on designing solutions that scales, with thoughtful people/systems/tooling approach.
• Learning agility: Ability to ramp quickly on new domains and tooling, absorb feedback, and iterate to improve outcomes.
• Strong communication: Clear and concise written and verbal communication skills, with the ability to synthesize complex information for diverse audiences.

What Allara Offers

Compensation & Career Growth

• $110-120K with opportunities for advancement
• Equity
• Professional development & employee learning programs

Work Environment & Flexibility

• Hybrid (3 days) from our office in NYC
• Unlimited PTO & 11 company holidays
• Annual onsite in NYC

Health & Wellness

• Medical, dental, and vision benefits
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Long- and short-term disability coverage
• Annual employee wellness stipend

Family & Future Planning

• 401(k) plan
• Parental leave & family planning support benefits

Additional Perks

• Company-issued laptop
• Annual work-from-home stipend
• A collaborative, mission-driven culture focused on improving patient care

At Allara, we believe in celebrating everything that makes us human and are proud to be an equal-opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. We're an Equal Opportunity Employer and do not discriminate against candidates or patients based on race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

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• Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
  
• Development & progression opportunities for every employee - regular performance conversations, training and development curriculum, and engineering fellowship programs.
  
• Paid time off, including vacation, sick time, paid holidays, and parental leave-all eligible on your first day of employment!
  
• Competitive pay, including eligibility for quarterly and annual bonuses, depending on role and site.
  

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• Champion perfect safety, perfect quality.
  
• Drive operational metrics, turn time, on time delivery, past dues, productivity
  
• Measure and report daily, weekly production performances data
  
• WIP Management, team with the planning department to drive monthly financial plan, assist in date management, level loading production.
  
• Clear and concise communication, across all functional teams utilizing T1, T2 boards, identifying actions to improve performance deficiencies in each operational metric.
  
• Maintaining stocks of materials and consumables, communicate and escalate shortages and or out of stock items.
  
• Clear cross shift communications, pertaining to shift deliverables, maintenance, and equipment status.
  
• Maintenance work orders are submitted, all production equipment are maintained and serviced appropriately
  
• 5s own the process, show daily progress, monthly audits, work environment is standardized.
  
• Shop floor presence, situational awareness, self-motivated, strategic problem solving, collaborative with functional teams.
  
• On time and prepared for all scheduled meetings
  
• Compliance with all company policies and procedures, Live the Chromalloy Values.
  
• Compliance with all regulatory requirements, repair station manual, quality systems manuals, department procedures.
  
• Production team is properly trained and adequately staffed with FAA repairmen.
  

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• Department training at 95% or greater
  
• Continual development of the production team completing Tooling U and Linked-In training courses.
  
• Payroll approved weekly; each Monday by 9am
  
• Attendance and time off approved 2 weeks in advance, attendance calendar updated weekly, time off not to exceed 10%
  
• Providing supportive management to each team member, coach, develop and motivate, problem solve.
  
• Compliance with operation time standards, adjust standards when standards are too low or high.
  
• Allocating resources to achieve deadlines.
  
• Complete and present performance reviews on time, 30-60-90, 6-month and annual reviews, when necessary, development plans to acquire needed skills
  
• Disciplinary actions
  

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• Repair station and new manufacturing experience
  
• A&P license or previous repairmen certificate holder, can meet repairmen qualifications under 14 CFR Part 65
  
• Experience, direct or indirect, with aircraft component processes, machining, welding, vacuum and coating furnace, inspection, thermal spray, chemical strip, brazing, plating
  
• Knowledge of lean manufacturing, process improvement, 5s, Kaizen, methodologies
  
• Execution, management, and delivery of KPI's
  
• Excel, Outlook, PowerPoint proficiency, intermediate/advanced required
  
• Ability to navigate through multiple (ERP) platforms to obtain data.
  
• Support & collaborate with functional teams - HR, Safety, Engineering, Quality, Planning, Procurement, Maintenance and Customer Service.
  
• Strategic problem solving and organizational skills.
  
• Self-motivated with a high level of ownership, integrity, and accountability
  
• Excellent written and verbal communication skills.
  
• US Citizen, Lawful Permanent Resident, or Refugee (ITAR Requirement)
  
• Fluent in English (reading, writing, comprehension) (FAA Requirement)
  

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• A&P License (Current)
  
• Six Sigma Greenbelt/Blackbelt
  

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• Associate degree/ bachelor's degree preferred.
  
• Four (4) years experience and/or training; or equivalent combination of education and experience
  

Working under the direction of the Regional Director, provides leadership, management and technical direction of modalities and oversees the colleagues, operational and financial activities of location. Collaborates with medical and administrative stakeholders to develop, coordinate, and integrate the delivery of Radiology services across the full continuum of care.

Fulfills Director expectations as developed by the Operational Council and Senior Leadership.

Required Education, Experience and Certification/Licensure

• Graduate from an approved Radiology program required.
• B.A. or B.S. degree in Radiology Technology and/or Healthcare/Business Management required;
• Masters degree preferred.
• Registered by the American Registry of Radiologic Technologist (ARRT) and/or licensed by the State of Michigan.

Experience:

• Minimum of five years of Radiology Services Management experience required. Prior experience working in both acute and ambulatory environments, preferred.
• Practical experience and/or a basic knowledge of the various sub-specialty radiology imaging modalities, required.

Required Skills and Abilities

• Strong analytical and cognitive skills necessary to prepare budgets and interpret financial trends, define system problems, develop alternatives, and implement new procedures that are cost effective and continuously improve quality.
• Creative problem-solving skills and the ability to develop innovative programs and strategies to effectively respond to a changing healthcare environment.
• Must possess a personal presence that is characterized by a sense of honesty and integrity with the ability to inspire and motivate others.

• Develop short and long-range plans that support the mission of the organization, the strategic plan, departmental and team goals and objectives. Monitors trends and initiates action plans as necessary to reach financial and performance targets.
• Develops capital budgets for the department.
• Leads or participates in initiatives to improve productivity, resource management and operational effectiveness. Coordinates and plans for major projects to support growth and expansion.
• Develop operational structure for Imaging Department. Determine competencies of department/service staff and volunteers. Ensure adequate coverage and provision of care through staff schedule.
• Assures quality and safety standards are consistently achieved while providing leadership in risk management, patient safety and legal issues.
• Assures compliance with regulatory and environmental agencies.
• Identifies and assists in the resolution of problems related to environmental safety, sanitation, maintenance, and aesthetics.
• Manages vendor relationships by negotiating contract terms (i.e. service levels or deliverables), completion of contract review and approval process in accordance with policy.
• Develops and maintains policies and procedures that align with Imaging Services activities.
• Demonstrates commitment to leadership and staff development by engaging staff, as appropriate, in the decision-making, problem-solving and conflict resolution process. Delegates authority and responsibility as appropriate, using delegation as a means to empower staff and teams, enhancing growth and performance.
• Recruits and retains the highest quality staff assuring orientation, training, continuing education, and annual competencies are in place to deliver quality care and services.
• Creates a work climate that empowers staff and values individual contributions. Promotes a healthy, trusting, and positive work environment and develops effective intra-and inter-departmental teams.
• Appropriately plans and implements succession planning and staff development.
• Maintains knowledge of current trends and latest developments in imaging technology.
• Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.
• Maintains the confidentiality of information acquired pertaining to patient, physicians, associates, and visitors to St. Joseph Mercy Health System. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
• Behaves in accordance with the Mission, Vision and Values of SJMHS.
• Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.

Other Functions and Responsibilities

Performs other duties as assigned.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

PermitFlow's mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring.

We've raised a $31m Series A led by Kleiner Perkins with participation from Initialized Capital, Y Combinator, Felicis Ventures, Altos Ventures, and the founders and executives from Zillow, PlanGrid, Thumbtack, Bluebeam, Uber, Procore, and more.

Our team consists of architects, structural engineers, permitting experts, and workflow software specialists, all who have personally experienced the pain of permitting.

This role is crafted for those who are not just thinkers but doers; individuals who can marry strategy with execution, ensuring our operational gears are well-oiled and running seamlessly. You will own strategic initiatives from problem identification to strategy to execution, working across every part of the organization.

As a fast-growing Series A tech startup, the problems will often be ambiguous and the data might not be as robust as we'd like. Success in the role will require a comfort with ambiguity, a test-and-learn mindset, and a strong bias toward fast action. The best path forward will often be a fast rollout with close monitoring and fast iteration. And the best solutions are often discovered in the weeds, not the clouds.

You will have the opportunity to drive real impact at a high-flying startup. You will also get full access to our decision making and internal reflections. We're looking for high-drive and horsepower to help take PermitFlow to the next level.

• Collaborating with executives on business strategy
• Understanding ambiguous problems and creating plans to address them
• Owning and driving the problems you're presented and the solutions you create
• Creating processes and policies that turn successful initiatives into long-lasting change
• Reporting on operational performance and putting forward improvements

• Professional Background: 3 years of industry experience in management consulting or financial services (e.g., private equity, investment banking, venture capital), corporate strategy, and / or strategy & operations at a high-growth start-up.

• Strategic Expertise: Solid experience in operational strategy development and execution, with a knack for improving efficiency and growth.

• Adaptability: Strong problem-solving skills and adaptability in a fast-paced startup environment, with a focus on strategic decision-making and operational agility.

• Strong quant inclination: You can't improve what you can't measure. You're very comfortable in excel / other data tools.

• Clear communicator: We care more about results than analysis - clearly communicating your plan and driving action from the team will be as important to your success as your analysis.

• Strong work ethic: From day 1, you will get responsibility and access beyond your tenure. We're looking for someone who's excited to take on challenges and put in the work to tackle them.

• Team player: This is a cross-functional role. Your success will be tied closely to the success of the functions you're supporting. Seeing your success as their success is critical!

• NYC Based: This role is a hybrid role, with in-person required Monday, Wednesday, and Friday in our Manhattan office.

• Equity packages
• Competitive salary
• 100% paid health, dental & vision coverage
• Home office & equipment stipend
• Lunch & dinner provided w/ a fully stocked kitchen
• Commuter benefits
• Team building events
• Unlimited PTO

• 15 minute initial assessment
• 20 minute recruiter call
• 30 minute hiring manager interview
• 30 minute second hiring manager interview
• Case study
• 30 minute interview with CEO
• Reference check - 3 most recent direct managers
• Offer!