Atcoder Dp Contest Jobs in Usa
385 positions found — Page 12
Tampa, FL
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a great communicator who enjoys helping others? We're hiring Customer Service Representatives to support inbound customer inquiries. In this role, you'll assist callers by resolving disputes, processing payments, and providing guidance on procedures all while delivering a professional and positive customer experience.
This is an entry-level, on-site position based at our Tampa ValorVIP (an MCI Company) office. While previous contact center experience is a plus, it's not required. We provide paid training, full benefits, performance incentives, and opportunities for career advancement.
We're looking for dependable individuals with strong communication skills and a willingness to learn and grow in a fast-paced environment.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position ResponsibilitiesThis position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
- Handle inbound and outbound calls with professionalism and courtesy
- Understand customer needs and provide effective solutions
- Research and resolve issues by coordinating with other departments as needed
- Follow client-specific processes and maintain a courteous tone throughout interactions
- Use internal systems to manage accounts and accurately document customer claims
- Adhere to scripts, policies, and procedures
- Leverage training and knowledge resources to answer customer questions
- Maintain confidentiality and handle sensitive information appropriately
- Escalate complex issues to supervisors or appropriate departments
- Aim for first-call resolution through effective problem-solving
- Stay up to date by attending training sessions and reviewing new materials
- Meet attendance and scheduling requirements consistently
Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Required:
- Must be at least 18 years old
- High school diploma or equivalent
- Proficient in data entry and computer use
- Fluent in English (spoken and written)
- Wired high-speed internet connection (minimum 20Mbps download speed)
- Strong written, verbal, and organizational skills
- Typing speed of at least 20 words per minute
- Availability to work scheduled shifts, including during training
- Basic knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Comfortable using Windows PC applications and learning new systems
- Reliable and punctual with excellent attendance
- Strong problem-solving and troubleshooting abilities
- Skilled in conflict resolution and negotiation
- Customer-focused, empathetic, and patient
- Able to multitask, stay focused, and manage time independently
- Team-oriented with a commitment to delivering excellent service
- Adaptable and able to thrive in a dynamic, fast-paced environment
- Strong interpersonal skills and the ability to build rapport with customers and colleagues
All MCI Locations:
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position:
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Supplemental Insurance: Accident and critical illness insurance
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity andAs the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operations of your store. You are passionate about developing a strong team through effective coaching and training, you are a pro at making tough, strategic decisions to drive your business, you consistently deliver operational excellence and your store is always rocking AEO Brand Standards. Most importantly, you bring your REAL self to work every day!
Your Responsibilities
- You have a passion for driving results: You're an expert at driving sales by maximizing overall store productivity and building guest loyalty through a best-in-class guest experience. You're entrepreneurial-minded and you create, manage and own your store's business plan to meet KPI goals.
- You're a business innovator: Because you own the controllable elements of your store's P&L, you are skilled at analyzing reporting and daily sales trends to make real-time, innovative business decisions in order to achieve store financial goals.
- You're a people leader: You're passionate about recruiting, hiring and retaining a high-performing team. You're an advocate for your team's development, you encourage your team to pursue internal opportunities, and you always have a succession plan in place to ensure a clear career path for all associates. You take pride in developing store leadership through leadership development training, performance feedback, individual development plans and annual performance reviews.
- You know that teamwork makes the dream work: You champion a culture of teamwork and recognition by establishing and communicating goals, holding your team accountable to brand standards, and celebrating and rewarding outstanding performance daily.
- Your store rocks AEO Brand Standards: You ensure your store consistently maintains AEO Brand Visual Standards by owning all visual and merchandising processes. You are the \"go-to\" when it comes to Floorsets, merchandise adjustments and replenishment and your team always has a clear understanding of their role in keeping the store guest-ready.
- Workforce Management - it's your \"thing\": You know that maximizing your business requires a well thought-out schedule! By evaluating traffic, calendars and payroll reports, you're able to make scheduling adjustments to meet business needs. As a result, payroll is always in check and you're always leveraging your top talent to deliver an impeccable guest experience.
- Integrity is your middle name: You demonstrate integrity when making compensation decisions, you ensure audit and shrink results meet Asset Protection Standards, you follow AEO's policies and procedures, and you do the right thing - always.
You'd Be Great For This Role If
- You love AE and Aerie products!
- You've led functional teams in a retail management role previously - #practicemakesperfect!
- You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
- You know how to lead and develop teams and have a general understanding of employment law.
- You have a track record of effective communication and conflict management.
- Business acumen? You've got it!
- You understand how to analyze reporting to drive sales.
- You have flexible availability - you're available to work when the guest shops!
Our Associates Love AEO Because
- They work with REAL people - there's nothing like your #AEOFamily.
- They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
- They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
- They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers celebrate life and express love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also \"Great Place to Work-Certified\". There are dynamic career paths awaiting you rewarding opportunities to impact the lives of others and inspire love. Join us!
Kay Jewelers is now hiring seasonal, part-time, and full-time team members!
Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!
Your role at Kay Jewelers:
As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will:
- Engage customers in conversation to understand their needs and desires
- Ability to present merchandise and share detailed information regarding features and benefits of products
- Provide information regarding extended service plans and financing options
- Meet individual and team sales goals
We think you'd be great for this role if you have:
- A desire to help our customers celebrate the special moments in their lives
- Strong customer service, sales, retail and/or jewelry experience
- Flexible availability to work during \"peak\" retail hours such as nights, weekends, and holidays
- A positive, customer-focused approach in delivering an exceptional customer experience
- Strong communication and relational skills
We put our People First by offering the following benefits:
- Base pay plus commission on sales
- Medical, dental, vision and prescription insurance (full-time team members)
- 401(k)
- Paid Time Off (full-time and part-time team members)
- Paid holidays (full-time team members)
- Tuition reimbursement, including DCA courses based on position
- Training Associate Training System, Management Training System, District Manager in Training, career development and more
- Merchandise discounts
- Incentive trips and contests
Kay Jewelers is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy.
Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.
Don't forget, we have many opportunities available on our other career site pages. To link to our careers page, click here.
Location: Las Cruces, NM
Job Type: Full-Time
Pay Types: Salary + Bonus
Benefits & Perks: Management: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement
Application Details: No Resume Required, On-site Interview
Position Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints, including phone service and digital communication channels. This involves managing a team of supervisors to help develop efficient operations, promote sales and customer and services. You will work to continuously improve client metrics by providing leadership, direction, and motivation to the workforce.
Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred.
This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position Responsibilities: Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.
Key Responsibilities:
- Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
- Responsible for coaching and developing reports on customer service processes and best practices.
- Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously
- Drive a culture of accountability, continuous improvement, and personal excellence
- Directs workforce management activities and sets performance goals and objectives accordingly
- Develop and maintain strategy on ensuring customer satisfaction on all service interaction
- Provide team motivation and development to maximize sales opportunities
- Responsible for the overall performance and productivity of direct reports
- Responsible for weekly payroll review and submission to ensure correct entries
- Responsible for driving the growth of revenue and profit originating from a call center
- Proven ability to meet performance, efficiency, and quality assurance targets
- Monitoring of individual and team results to identify and act on both positive and negative performance
- Communicate key messages effectively to ensure that direct reports are informed of process changes
- Provide regular feedback to supervisors regarding performance wins and areas of opportunity
- Work with other departments in the organization, such as quality assurance, training, IT, and recruiting
- Develop and audit quality assurance strategies to ensure the delivery of world-class service
- Determining work procedures, preparing work schedules, and expediting workflow
- Responsible for hiring, coaching and terminating call center employees
- Be a subject matter expert on your client's business
- Manage remote employees as needed.
- Other duties and responsibilities as assigned
Candidate Qualifications: It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Required:
- Must be 18 years of age or older
- High school diploma or equivalent
- Experience with data-entry utilizing a computer
- The ability to read and speak English fluently
- Have a wired, high-speed internet connection (Download speed of 20Mbps+)
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Ability to work regularly scheduled shifts within our hours of operation including the training period.
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
Conditions of Employment: All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position:
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Compensation Details: Want an employer that values your contribution?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life: MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific
Zales is now hiring team members!
Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!
Your role at Zales:
As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will:
Engage customers in conversation to understand their needs and desires
Ability to present merchandise and share detailed information regarding features and benefits of products
Provide information regarding extended service plans and financing options
Meet individual and team sales goals
We think you'd be great for this role if you have:
A desire to help our customers celebrate the special moments in their lives
Strong customer service, sales, retail and/or jewelry experience
Flexible availability to work during \"peak\" retail hours such as nights, weekends, and holidays
A positive, customer -focused approach in delivering an exceptional customer experience
Strong communication and relational skills
We put our People First by offering the following benefits:
Base pay plus commission on sales
Medical, dental, vision and prescription insurance (full-time team members)
401(k)
Paid Time Off (full-time and part-time team members)
Paid holidays (full-time team members)
Tuition reimbursement, including DCA courses based on position
Training Associate Training System, Management Training System, District Manager in Training, career development and more
Merchandise discounts
Incentive trips and contests
Zales is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy.
Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.
At Under Armour, we are committed to empowering those who strive for more, and the company's valuesAct Sustainably, Celebrate the Wins, Fight on Together, Love Athletes, and Stand for Equalityserve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go furtherno matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
This seasonal part-time role has big-time impact! Our Seasonal Part-Time Sales Teammates are major players for our brand during our busiest seasons. This role is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Teammate maximizes sales by delivering efficient, friendly, and knowledgeable service and ensuring the store is neat, clean, and well-presented at all times. We hire people who love challenges, who make things happen, and who are passionate about what they do. If you're looking for opportunities to earn money and stay busy during your summer or holiday break, we're looking for you!
We count on our Teammates to:
- Offer great customer service, from a sincere greeting to an efficient checkout
- Bring out the best in each customer by suggesting the right apparel and footwear
- Share what they knowand loveabout our products
- Stock, straighten, and clean the store
- Work both front and back of store as needed
To be considered for this role, you must meet these minimum requirements:
- At least 16 years old (or 18 years old in CA)
- Available to work a flexible schedule
- Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)
- Strong communication skills
- Ability to perform essential functions of the role
You'll be considered a top candidate if you also have:
- Previous work experience (preferred, not required), particularly in a customer-facing role
Perks our Seasonal Under Armour Teammates receive:
- Generous Teammate discount
- Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
- High-energy and inclusive environment, working alongside people who aren't afraid of a challenge and appreciate the power of a team
- Priority consideration to return for future seasonal hiring periods
- Opportunities for regular part-time and full-time roles
- Flexible work schedules available
The Sales Associate contributes to store sales and KPI targets by modeling brand values to provide athletes a unique experience when visiting Under Armour. This role reports to the Store Manager and is responsible for execution of routine duties to support store operations. The Sales Associate will assume the Stock Specialist responsibilities in their absence.
Sales & Omni:
- Provide direct sales assistance to athletes to meet sales KPI targets set by the Retail Store Manager
- Deliver omni-channel requests in line with UA process and policy through digital experience Brand Image & Customer Experience
- Model the UA service culture and customer expectations
- When assisting athletes communicate brand messages according to UA Service Model
- Incorporate product knowledge into selling process by participating in training
Retail Operations:
- Maintain standards covering merchandise and floor sets
- Comply with UA policies and procedures
- Complete the operational and cash processes (manual or system) in line with training
- Adhere to Under Armour's dress code and attendance policies
- Fulfill the working hours as scheduled to Under Armour's attendance policy
Team Collaboration/Self Growth:
- Collaborates with teammates to achieve store goals
- Accountable for self-development, while seizing growth opportunities to increase performance
Basic numeracy, literacy, listening, and communication skills
Fluency in local language
Proficient in use of computers and other technology
Demonstrated collaborative skills and ability to work well within a team
Demonstrated ability to work in a fast-paced and deadline-oriented environment
0-3 months working in a sports/apparel & footwear retail environment
Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
Ability to handle or relocate products up to 25 lbs/12kgs
Able to move about for extended periods of time with short breaks to handle products
Ability to freely access all areas of the store; including the selling floor, stock, and register area
Reasonable accommodations may be made to assist in performing the essential responsibilities
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status, and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop, and retain the most talented people representing a wide variety of backgrounds and perspectives. Reasonable accommodations are available for applicants with disabilities upon request.
6011 HWY 182, Morgan City, LA
A Director of Operations is an energetic restaurant operations leader capable of leading three above store leaders towards restaurant operations excellence. As a Director of Operations, you will have the responsibility of overseeing the people, processes, and operations to drive brand excellence in the day-to-day operations of all assigned stores. This person must have proven experience to turn around low performing restaurants. You will be responsible for ensuring the hiring, training of all positions is properly executed. You will directly support above store leaders, plan and set goals while focusing on in-store problem solving and process improvement while holding the Territory Manager, Area Coaches and Restaurant Managers to brand standards. The Director of Operations (DO) is organized, open-minded, self-starter, creative and with an extroverted personality that gives direction well and has a track record of consistently exceeding the guests and company expectations. The DO demonstrates a growth mindset that can seize every new opportunity to get the job done more effectively and efficiently. The Director of Operations must be a high processing thinker and problem solver.
Operations and Leadership- Mentors each above store leader in the market and ensuring customer satisfaction
- Ensure above store and store level leaders work the designated schedule that prioritizes the business during peak hours
- Monitors Mc Lane orders and provides necessary training ensure forecasting and bill to processes are applied
- Delivers RCP (Restaurant Controllable Profit) and meet targeted flow-thru/EBITDA in each restaurant
- Analyzing reports to identify opportunities of growth
- Top-line orientation through operational focus, and correct operational procedures by the brand standards
- Increase sales over the previous year for each assigned unit
- Executing the highest FSCC and HQSC standards, local health & safety codes to ensure compliance
- Takes ownership, identifies, and determines R&M (Repairs & Maintenance) issues and works with Area Coaches to resolve issues and implement preventive maintenance checklist & processes based upon sales volume
- Works a customer based 50 hour plus work week; reports directly to the Chief Executive Officer
- Operates well in a hands-on working environment; contribute to maximizing P&L management, cash control/security procedures, maintaining inventory, manage labor, review financial reports, and demonstrates a sense of urgency in taking appropriate action; multitask and quickly prioritize tasks
- Communicates effectively to each level of our organization to provide timely verbal and written feedback to protect and grow our business
- Conducts effective and consistent visits using period and weekly calendars and provides verbal and written feedback documents to above store and store level leaders
- Has a working knowledge of local store marketing techniques and sales building; high level of integrity and business ethics; the ability to recruit and develop people who will move the organization forward; strong analytical skills to assess situations, determine root cause, initiate a plan of action, and follow through to resolve
- Excellent communication and delegating skills; strategic goal-setting skills, the ability to make tough decisions in a fast-paced work environment; and strong collaborative and team-building skills
- Demonstrates knowledge and understanding of our competitors' current activities and the ability to anticipate trends and effectively manages emerging business needs
- Monitors COGS (Cost of Goods Sold) by mandating Area Coaches actively engage in daily inventory counts
- Develops an action plan to address stores with B2B over 7%
- Develops an action plan to address all restaurant speed concerns to meet brand standards
- Develops an action plan to address delivery driver and staffing needs
- Develops an action plan to address stores with COGS above 28%
- Plans, establishes, and maintains a sound and effective restaurant management organization capable of achieving or exceeding the desired sales, profitability, and customer satisfaction goals
- Motivates restaurant management team to improve customer satisfaction, increase revenue and profits, and for optimum restaurant performance
- Director of Operations supports the above store leaders by encouraging their management teams to improve performance and capability through continuously upgrading and developing high level talent across all levels
- Hires, develops, and promotes a strong staffing bench/surplus by consistently preparing Area Coaches and General Managers
- Ensures internal promotions and external hiring processes are executed at the Area Coach and restaurant level
- Takes personal accountability in developing Area Coaches and General Managers to ensure proper training and development is received prior to promotion
- Fosters active development of talent and results by continuously ranking and upgrading talent
- Holds Area Coaches accountable for being 100% staffed at all levels - Team Members, Shift Managers and RGMs who demonstrate celebrity treatment to everyone
- Ensures execution of the selection and training processes, through Hiring Zone and completion of Learning Zone courses in their restaurants and to hire and train and model behaviors that develop talent to achieve bench and staffing targets
- Collaborates with all other leaders in the Region to build know how, share best practices and resources to support the Region
- Builds a culture of recognition by celebrating successes of our teams
- Involved in new employee orientation and monitoring training processes to ensure quality training
- Ensures all Restaurant Managers are Gold Seal certified
- Ensures Area Coaches and Restaurant Managers are using progressive discipline and proper documentation to address underperforming staff
- Trains and enforces Area Coaches conducting daily cash audits and addressing concerns specified by the daily recaps to control loss prevention
- Creates and proposes (to CEO) monthly contest to promote competition focused on driving company goals and targets
- Completes all administrative duties in a timely manner that meets deadlines and follows instructions
- Possesses interpersonal skills that will allow the effective candidate to manage, coach, develop and motivate current managers
- Direct and manage overall operations of restaurants through on-site visits and analysis of reports. Ensures assigned area achieves financial commitments and guest satisfaction standards
- Provide strategic and tactical guidance to develop restaurant operations, standards and guidelines including service, product preparation, sales, guest relations, safety/security, marketing and GM development
- Ensure direct reports perform all necessary administrative and accounting duties promptly and properly. This includes preparing/overseeing and submitting accurate daily/weekly/monthly paperwork, ensuring cash handling procedures, maintaining and controlling of restaurant assets, maintaining food and beverage inventory, compliance with local, state and federal laws, regulations and guidelines, adhering to the restaurant operating budget, and managing service contracts
- Ensure direct reports perform all necessary administrative and accounting duties promptly and accurately. Monitors capital expenditures within each restaurant and for the assigned area
- Analyze systems and procedures for continual improvement. Provides strategic direction for sales, operations and promotions
- Proven experience managing multiple above store leaders to meet restaurant standards and targets
- Good communication skills and strong interpersonal and conflict resolution skills
- Proficient business math and accounting skills
- Can make strong analytical decisions
- Proficient computer literacy
- College or University Degree Preferred
- Three to five years of successful high sales volume
- Operational management experience in the Quick Service Restaurant industry
- Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees
- Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
- Operates with integrity and confidentiality
- Must be able to analyze a general ledger document
- Must be able to put together weekly rack and stack based upon prior week's profitability data, i.e. labor %, COGS%, allowances %, etc.
- Must be able to analyze P&L profitability and create reports for the field that highlights results for period end P&Ls
- Must be able to analyze sales and transaction trends to develop local store marketing strategy, driving a consistent message
- Must be able to implement AHA Hut's overall vision without fail
- Must be able to create bonus programs that motivate team members to implement AHA Hut's vision
- Must be able to create and implement a successful delivery driver program that includes hiring of driving and retaining of drivers to drive
At Dunkin', we are not just an employer--we're a family. We invest our all into our Restaurant General Managers to ensure that they are able to learn and grow in their careers, as well as individuals. If you are looking for a career that is fun and fulfilling with a sense of community, then look no further! You are exactly in the place that you want to be.
We are a fast-growing franchise; adding more and more stores across the Metro-Detroit and Cleveland area every year. With that in mind, we are always looking for top-notch talent to help us deliver on the promise of fast, friendly service in our welcoming and booming locations. If this sounds like you, then submit your resume! Keep in mind, that as we grow, there will always be opportunities for you to grow with us.
Remember, here at Dunkin', we're a family of team players that look out for the best interest of our team!
Now hiring friendly managers. Does the challenge of assuming a leadership role at a fast paced growing restaurant inspire you? Are you looking for a promising career in a fun, friendly and casual atmosphere? We are looking for experienced restaurant general managers to help lead our growing organization.
Qualifications:
- High school diploma or GED (some college a plus)
- Two or more years restaurant management experience
- Open/flexible work availability
- Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment
- Excellent problem solving and decision-making
- Use of basic computer programs, i.e. Microsoft Office
- Availability to work +/- 50 hours per week
- Must have good communication skills
Responsibilities Include:
- Cultivate a 5-star team environment by recruiting, hiring, training, scheduling, coaching, counseling, and disciplining team members; communicate job expectations; plan, monitor, enforce policies and procedures.
- Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
- Delight our guests by exceeding their expectations and providing a 5 star guest experience.
- Manage all areas of restaurant operations.
- Ensuring proper execution of Dunkin'/Baskin Robbins brand standards.
- Maintain a clean and food safe environment for our guest and our team
- Manage controllable cost to ensure restaurant profitability.
We Offer:
- Competitive salary
- Monthly bonus (based on controllable metrics)
- Health/Dental/Vision Programs
- Growth within the company
- Paid vacation time
- Family atmosphere
- Direct deposit
- Monthly contests to win prizes
- Digital redbook (task lists)
- Opportunity to learn the business from the ground up.
- An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.
At The Quarters at Des Peres, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. The Quarters at Des Peres partners with a vast network of skilled nursing centers across 3 states to support our small team environment of caring professionals with the resources and benefits of a large enterprise. Your legacy of excellence begins when you join us at The Quarters at Des Peres.
Available Evening Shift:
- 11:00 AM - 7:00 PM
Pay, Benefits and Perks of Laundry Assistant:
- Competitive Pay Based on Experience
- Paid Time Off (PTO+) added to your balance after 30 days of employment; immediately accrue more PTO as you work! (full-time only)
- Earn PTO+ for every quarter of perfect attendance (full-time only)
- 6 Observed Holidays with premium pay or leave + 1 Floating Holiday for full-time employees
- Up to $5,000 per in tuition/education reimbursement per calendar year for approved program of study
- Take home up to 75% of your net earned wages at the end of every shift
- 401(k) Retirement plan with company-matched contributions after 1 year of employment
- Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time employees
- Have fun with contests and employee appreciation events every month
Essential Functions of Laundry Assistant:
- Loads articles into washer and dryer
- Soaks contaminated articles as per policy
- Sort dried articles according to identification numbers and type. Fold and place items into appropriate bins
- Lubricate machines
- Mends torn articles. Sorts and counts articles to verify quantities on laundry lists.
- Iron required items
- Mixes dyes and bleaches according to formula. Dyes and bleaches specific articles
- Able to read and understand equipment operation manuals
- Performs all aspects of duties and responsibilities in manner that optimizes resident safety
- Supports and maintains a culture of safety and quality. Assures that sanitation and quality standards are met; including to carry out detailed but uninvolved written and oral instructions
- Able to deal with problems involving a few concrete variables in standardized situations
- Follow ALL infection control procedures
- Other duties as assigned
Qualifications of Laundry Assistant:
- High School Diploma or general equivalency is preferred
- 1 year of experience is preferred
- Candidates must maintain a working email address and phone number for employer communication.
- Ability to communicate in English in writing and verbally in conversation with different levels of staff, patient families and any outside customer
- The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- You may frequently be required to stand and walk for long periods of time. The employee must routinely lift and/or move up to 50 lbs.
- Ability to utilize a computer, phone, etc. for extended periods of time
- While performing the duties of this job, the employee is occasionally exposed to blood or other bodily fluids or airborne pathogens and tox caustic chemicals.
- The noise level in the work environment is usually moderate
- Organization and management skills
- Basic Computer Skills
EEO Statement:
Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees legally-protected characteristics (protected class) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.
Job Category: Sales
Requisition Number: SALES034130
Compton, CA 90221, USA
DescriptionSign-On Bonus Opportunity of up to $4,000*
Pay Range:
$31 - $72 / hour
Our Perks & Benefits:
- Unlimited/uncapped commission your earning potential is in your hands
- Lucrative incentive sales plans, bonuses and sales contests to recognize your success
- No cold calling we provide a high volume of inbound leads and walk in traffic
- Comprehensive paid training and licensing, plus on-going mentorship and development
- Recognition-focused culture that celebrates your achievements
- Comprehensive benefits package including medical, dental, vision and life insurance
- Paid time off to recharge and maintain a healthy work-life balance
- Retirement Plan (401k) with company-matched contributions
- Fitness Reimbursement up to $15/month for gym memberships
- Employee Assistance Program confidential support for personal or professional challenges at no cost
- Extra Perks optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance
Our Company:
Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal for eight consecutive years! With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. We are proactively looking for bright, motivated, and goal-oriented individuals who are excited about career advancement. Come Grow With Us!
What You Will Do:
As an Insurance Agent, your primary responsibility is selling nonstandard auto insurance, though you will have opportunities to grow earnings with additional products such as homeowners insurance and, when applicable, health insurance.
- Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales goals.
- Build Relationships: Connect with customers, understand their needs, and expand business opportunities by offering auto, homeowners, or health insurance solutions.
- Ensure Accuracy: Maintain records of transactions, including deposits and documentation in the agency management system.
- Be a Trusted Advisor: Establish rapport with clients and provide guidance to help them choose the insurance product that fits their needs.
The Perfect Match:
- A Personal Lines or Property and Casualty license (preferred, but not required we'll support you in obtaining one)
- Bilingual skills in English and Spanish (a strong plus)
- Experience in sales or customer service and a passion for helping people
- A High School Diploma or GED
- Strong ability to build customer relationships and earn trust
- Excellent follow-up, organization, and multi-tasking skills
- An ambitious, motivated attitude with a desire for growth and advancement
- Strong written and verbal communication skills