Astound Remote Programming Jobs in Usa
2 positions found
A
Community Relations Manager I
✦ New 🏢 Astound
$65,000
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Community Relations Manager I: Location: Could be based out of Lehigh Valley, PA, New York, NY, or Washington, DC A Community Relations Manager acts as a workplace liaison, mediating between community properties, management, and employees to ensure contract compliance, rapport, resolving escalations and grievances, and fostering positive communication.
They are essential for maintaining a cooperative, informed, and productive work environment by conducting correspondence, investigations, delivering training, and ensuring policy adherence.
Astound ambassador to the multifamily community and advocates for the multifamily community with internal stakeholders Negotiate renewal of 40 units & under contracts to maximize retention of current bulk base while maintaining margins As a key member of the multifamily team, provide insight into bulk community in the renewal cycle Facilitate swift resolution to any issues that may arise at the multifamily community Address any community-wide service problems and escalated resident issues Consistently communicate pertinent information to the property manager Maintain an ongoing relationship to foster a partnering atmosphere Conduct face-to-face or virtual visits of the entire property portfolio Review quarterly building scorecards with assigned portfolio Coordinate with property management all on-boarding and renewal events at the property Work to close any gaps in service perceptions between Astound and the property Utilize promotional campaigns, onsite activities and internal resources to achieve established goals Provide training on all new and existing products and solutions Other duties as assigned What You Bring to the Table: 2-5 years' experience as a liaison between company and clients preferred A high level of professionalism and customer service focus are critical Excellent verbal and written communication skills, ability to multi-task, pay strong attention to detail and thorough follow-up skills are required Identify the appropriate internal resources to resolve building related issues Heavily involved with internal cross-functional teams Education: High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The base salary range for this position is $65,000- $75,000 annually, plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Community Relations Manager I: Location: Could be based out of Lehigh Valley, PA, New York, NY, or Washington, DC A Community Relations Manager acts as a workplace liaison, mediating between community properties, management, and employees to ensure contract compliance, rapport, resolving escalations and grievances, and fostering positive communication.
They are essential for maintaining a cooperative, informed, and productive work environment by conducting correspondence, investigations, delivering training, and ensuring policy adherence.
Astound ambassador to the multifamily community and advocates for the multifamily community with internal stakeholders Negotiate renewal of 40 units & under contracts to maximize retention of current bulk base while maintaining margins As a key member of the multifamily team, provide insight into bulk community in the renewal cycle Facilitate swift resolution to any issues that may arise at the multifamily community Address any community-wide service problems and escalated resident issues Consistently communicate pertinent information to the property manager Maintain an ongoing relationship to foster a partnering atmosphere Conduct face-to-face or virtual visits of the entire property portfolio Review quarterly building scorecards with assigned portfolio Coordinate with property management all on-boarding and renewal events at the property Work to close any gaps in service perceptions between Astound and the property Utilize promotional campaigns, onsite activities and internal resources to achieve established goals Provide training on all new and existing products and solutions Other duties as assigned What You Bring to the Table: 2-5 years' experience as a liaison between company and clients preferred A high level of professionalism and customer service focus are critical Excellent verbal and written communication skills, ability to multi-task, pay strong attention to detail and thorough follow-up skills are required Identify the appropriate internal resources to resolve building related issues Heavily involved with internal cross-functional teams Education: High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program
*Benefits listed above are for regular full-time position Base Salary: The base salary range for this position is $65,000- $75,000 annually, plus opportunities for bonus, benefits and commission, if applicable.
The base pay range represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.5c143e31-5e48-4549-b638-05792d185386
B
Chief Executive Officer
Salary not disclosed
The Opportunity
An exciting opportunity to lead the growing Boys & Girls Clubs of the Northern Neck (BGCNN) is open, and we are looking for our next Chief Executive Officer to make a positive impact on kids’ lives. We’re seeking candidates who will lead the overall planning and operation of the organization – while providing leadership, direction, and support to the Board of Directors. You will be responsible for bringing the organization’s mission to life, as you work to ensure that area kids and teens achieve great futures by delivering a safe and fun space, creating an engaging and enriching Club experience, and managing caring professionals to guide them along the way.
As a powerful testament, an astounding 54% of national Club alumni have expressed that the Club has had a life-altering impact on them. This highlights the incredible opportunity that awaits you, and your team, to make a profound and transformative difference in the lives of our youth and strengthen the fabric of our community.
The ambition for the future of the organization is to be able to increase BGCNN’s positive impact in the Northern Neck area. One way to achieve that is to increase the number of youths served. Improving program efficacy is another way. Some combination of the two is the likely strategy for success. The new CEO will be tasked with helping the Board to set the vision, garnering the community’s support, and harnessing the resources to achieve this two-fold impact improvement.
Key Responsibilities
- Implement strategic plans as set by the Board of Directors, as well as annual goals and objectives; financial, program and administrative management; and leadership of the organization. Guidance and direction are provided by the Chair of the Board, and by the Board and its Executive Committee.
- Promote Boys & Girls Clubs services to individuals, other service organizations and the local community with a focus on collaborative communication.
- Direct and actively participate in public relations and fundraising efforts with a demonstrated record of successfully increasing revenue through major gifts, sponsorships, and diversified donor engagement strategies.
- Lead the development and management of operating budgets while driving both short-term execution and long-term strategic planning to ensure financial sustainability, organizational alignment, and measurable performance outcomes.
- Monitor and approve the organization’s program services to ensure achievement of the mission and goals of BGCNN in collaboration with and support of the Board of Directors.
- Oversee management and acquisition of the resources necessary to ensure the stable financial operations of the organization are conducted in compliance with applicable laws.
- Oversee staffing activities of the organization, including recruiting, training, mentoring, and evaluating both paid and volunteer staff.
- Build and sustain a high-performance, value-driven organizational culture, fostering employee engagement, accountability, inclusion, and alignment with mission, vision, and strategic objectives across all levels of the organization.
- Provide leadership to Club staff by developing administrative and operational standards by which goals will be met.
- Provide professional leadership to the Board of Directors to ensure the development of an effective and motivated Board, including identification, recruitment, training, and involvement of Board members in meeting the goals of the organization.
- Demonstrate that safety is a core value, ensure that the management system conforms with membership and regulatory requirements and industry standards. Be actively engaged in the safety improvement process, making sure measures are in place that define effective safety practices, to train those practices annually, and identify vulnerabilities and strategies to mitigate risks.
- Ensure that the organization is in compliance with Boys & Girls Clubs of America membership and other requirements or standards.
- Serve as point of escalation, feedback and approval for reportable Club incidents, ensuring that all accident and incident reports are completed, up-to-date and submitted to the administrative office for archiving.
- Perform special projects as assigned periodically by the Board of Directors.
- Report directly to the Board of Directors.
Required Knowledge, Skills, and Abilities
- Demonstrated ability to organize, direct, plan and coordinate operations in a multi-unit organization.
- Strong leadership skills, including negotiation, problem-solving, decision-making and delegation.
- Exercise sound business acumen to balance mission priorities with financial discipline, risk management, and long-term sustainability.
- Excellent communication skills, both oral and written; ability to speak effectively and persuasively to groups and individuals.
- Proven competence and ability in establishing and maintaining effective working relationships with a Board of Directors, staff, community groups and other related agencies.
- Demonstrated ability to supervise professionals and other staff/volunteers who may be in distant subunits of the organization.
- Champion employee engagement, morale, and retention through intentional leadership practices.
- Advanced knowledge and expertise in asset management, including financial resources and property.
- Demonstrated skills and competency in the following areas preferred: the mission, objectives, policies, programs, and procedures of Boys & Girls Clubs; the principles and practices of nonprofit organizations and their management; and resource development activities and sources of funding.
Education
- Bachelor’s degree from an accredited college or university is preferred but successful experience in a similar role will be considered.
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