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Work Shift
Night (United States of America)
Job Summary:
Wellstar North Fulton Hospital has an opportunity for a RN - Acute Care - Cardiac Telemetry, Cath Lab Recovery- Full-Time Night
The RN Clinical Nurse is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. They practice in a clinical environment that is administered by Nurse Managers and other leaders and is supported through the Wellstar Shared Governance Model. The framework for practice is steered by the Wellstar Professional Practice Model and evidence-based practice and research. RN competencies are derived from these models and supported by the Wellstar Values.
It is expected that all RN Clinical Nurses are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected that the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.
Core Responsibilities and Essential Functions:
Exemplary Practice and Outcomes
A. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes
B. Provides relationship-based patient centered care that is consistent with population specific characteristics (e.g. age, gender, disease, etc) in a manner that adapts service delivery to reflect an understanding of cultural diversity
C. Always partners with the patient and significant others (as appropriate) using such appropriate method for setting and purpose (e.g., bedside shift report; interdisciplinary rounds; just in time and planned patient teaching; keeping the patient and significant others updated and making the patients goals the focus of the plan of care.
D. Practices using current clinical practice standards.
Teamwork and Collaboration
A. Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model. This includes, but is not limited to diverse and inclusive interdisciplinary communication methods (interdisciplinary rounds, case review, etc); completion of timely documentation and promotion of a respectful, inclusive clinical environment
B. Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members.
C. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
Professional Development and Initiative
A. Completes all initial and ongoing professional competency assessment, required mandatory education, population specific education.
B. Serves as a preceptor and/or or mentor for other professional nurses (and staff or students for all disciplines) to ensure that there is a current and future qualified workforce, modeling the professional practice of nursing and creating a healthy work environment
Evidence Based Practice and Research
A. Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision-making process in evaluating patient care products.
B. Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and Wellstar Health Systems safety absolutes
C. Participates in data collection, poses relevant clinical questions to advanced evidence-based practice. Consults appropriate experts and uses appropriate resources and evidence to address practice questions.
Resources and Support
A. Proactively plans for the care of patients across the care continuum in the course of giving direct patient care.
B. Participates in the development of protocols and procedures when called upon or through self-initiation in collaboration with care managers and other members of the health care team to achieve best practice outcomes (i.e., decrease in re-admission rates; avoidable days; adverse events; etc).
C. Supports efficient and effective use of human and material resources.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
Associate's Degree in nursing or Graduate of accredited/approved school of nursing
Bachelor's Degree Nursing
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact
- BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s):
Required Minimum Experience:
Minimum 5 years RN experience Required
direct patient care experience Preferred
Required Minimum Skills:
Ability to read, write and speak English language, optimize the use of technology to support clinical care and holds basic computer skills.
Strong interpersonal, collaborative skills along with customer service skills required.
Ability to function in a fast paced environment and respond to emergencies in using a decisive, composed and respectful manner.
Possess excellent time management skills; practices nursing using evidence and analytical skills.
practices nursing using evidence and analytical skills along with possessing strong critical thinking skills.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Work Shift
Night (United States of America)
Job Summary:
Fulltime 7p-7a
Sign On Bonus Eligible
Magnet Designated/Lantern Award for ER excellence/Level iV 40 bed and growing ER at Wellstar Paulding-- come grow with us in a culture of genuine care and compassion in a supportive patient and staff focused culture
The RN Clinical Nurse Emergency Department is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. They practice in a clinical environment that is administered by Nurse Managers and other leaders and is supported through the Wellstar Shared Governance Model. The framework for practice is steered by the Wellstar Professional Practice Model and evidence-based practice and research. RN competencies are derived from these models and supported by the Wellstar Values.It is expected that all RN Clinical Nurses Emergency Services are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected that the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.
Core Responsibilities and Essential Functions:
Exemplary Practice and Outcomes* A.Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes* B.Provides relationship-based patient centered care that is consistent with population specific characteristics (e.g. age, gender, disease, etc) in a manner that adapts service delivery to reflect an understanding of cultural diversity* C.Always partners with the patient and significant others (as appropriate) using such appropriate method for setting and purpose (e.g., bedside shift report; interdisciplinary rounds; just in time and planned patient teaching; keeping the patient and significant others updated and making the patients goals the focus of the plan of care.* D.Practices using current clinical practice standards.Teamwork and Collaboration* A.Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model. This includes, but is not limited to diverse and inclusive interdisciplinary communication methods (interdisciplinary rounds, case review, etc); completion of timely documentation and promotion of a respectful, inclusive clinical environment* B.Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members.* C.Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.Professional Development and Initiative* A.Completes all initial and ongoing professional competency assessment, required mandatory education, population specific education.* B.Serves as a preceptor and/or or mentor for other professional nurses (and staff or students for all disciplines) to ensure that there is a current and future qualified workforce; modeling the professional practice of nursing and creating a healthy work environmentEvidence Based Practice and Research* A.Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision-making process in evaluating patient care products.* B.Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and Wellstar Health Systems safety absolutes* C.Participates in data collection, poses relevant clinical questions to advanced evidence-based practice. Consults appropriate experts and uses appropriate resources and evidence to address practice questions.Resources and Support* A.Proactively plans for the care of patients across the care continuum in the course of giving direct patient care.* B.Participates in the development of protocols and procedures when called upon or through self-initiation in collaboration with care managers and other members of the health care team to achieve best practice outcomes (i.e., decrease in re-admission rates; avoidable days; adverse events; etc).* C.Supports efficient and effective use of human and material resources.Performs other duties as assignedComplies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
* Associates Nursing or Diploma (Nurse) Nursing or Bachelors Nursing-Preferred
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
* BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
* RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact
* PALS - Pediatric Adv Life Support or ARC-PALS - Amer Red Cross Pediatric Advanced Life Support or PALS-I - PALS - Instructor or PALS-P - PALS-Provisional (180 Days) within 180 Days
* TNCC - Trauma Nurse Core Course or ATCN - Adv Trauma Care for Nurses Cer or TNCC-P - Trauma Nurse Core Course - Provisional (18 Months) within 18 Months
* ACLS - Advanced Cardiac Life Support or ACLS-P90 - ACLS-Provisional (90 Days) within 90 Days or ARC-ALS - Amer Red Cross Advanced Life Support or ACLS-I - ACLS - Instructor
Additional License(s) and Certification(s):
Required Minimum Experience:
Minimum 5 years RN experience Required
Required Minimum Skills:
Ability to read, write and speak English language, optimize the use of technology to support clinical care and holds basic computer skillsStrong interpersonal, collaborative skills along with customer service skills requiredAbility to function in a fast paced environment and respond to emergencies in using a decisive, composed and respectful mannerPossess excellent time management skillspractices nursing using evidence and analytical skills along with possessing strong critical thinking skills.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Work Shift
Night (United States of America)
Overview
Fulltime 7p-7a Shift
28 bed Cardiac/Telemetry /Renal Floor
Magnet Designated Campus- dedicated to genuine standards of care and compassion
Sign on Bonus eligible for experienced RN's committed to our community
The RN Clinical Nurse is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. They practice in a clinical environment that is administered by Nurse Managers and other leaders and is supported through the Wellstar Shared Governance Model. The framework for practice is steered by the Wellstar Professional Practice Model and evidence-based practice and research. RN competencies are derived from these models and supported by the Wellstar Values.
It is expected that all RN Clinical Nurses are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected that the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.
Responsibilities
Core Responsibilites and Essential Functions
- Exemplary Practice and Outcomes
A. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes
B. Provides relationship-based patient centered care that is consistent with population specific characteristics (e.g. age, gender, disease, etc) in a manner that adapts service delivery to reflect an understanding of cultural diversity
C. Always partners with the patient and significant others (as appropriate) using such appropriate method for setting and purpose (e.g., bedside shift report; interdisciplinary rounds; just in time and planned patient teaching; keeping the patient and significant others updated and making the patient's goals the focus of the plan of care.
D. Practices using current clinical practice standards.
- Teamwork and Collaboration
A. Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model. This includes, but is not limited to diverse and inclusive interdisciplinary communication methods (interdisciplinary rounds, case review, etc); completion of timely documentation and promotion of a respectful, inclusive clinical environment
B. Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members.
C. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
- Professional Development and Initiative
A. Completes all initial and ongoing professional competency assessment, required mandatory education, population specific education.
B. Serves as a preceptor and/or or mentor for other professional nurses (and staff or students for all disciplines) to ensure that there is a current and future qualified workforce, modeling the professional practice of nursing and creating a healthy work environment
- Evidence Based Practice and Research
A. Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision-making process in evaluating patient care products.
B. Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and Wellstar Health Systems' safety absolutes
C. Participates in data collection, poses relevant clinical questions to advanced evidence-based practice. Consults appropriate experts and uses appropriate resources and evidence to address practice questions.
- Resources and Support
A. Proactively plans for the care of patients across the care continuum in the course of giving direct patient care.
B. Participates in the development of protocols and procedures when called upon or through self-initiation in collaboration with care managers and other members of the health care team to achieve best practice outcomes (i.e., decrease in re-admission rates; avoidable days; adverse events; etc).
C. Supports efficient and effective use of human and material resources.
-
- Required for All Jobs
-
- Performs other duties as assigned
- Complies with all Wellstar Health System policies, standards of work, and code of conduct.
-
- Qualifications
Required Minimum Education
-
- Associate's Degree in nursing or Graduate of accredited/approved school of nursing Required
- Bachelor's Degree Nursing Preferred
-
- Required Minimum Experience
-
- Minimum 2 years direct patient care nursing experience Required
-
- Required Minimum Skills
-
- Ability to read, write and speak English language, optimize the use of technology to support clinical care and holds basic computer skills
- Strong interpersonal, collaborative skills along with customer service skills required;
- Ability to function in a fast paced environment and respond to emergencies in using a decisive, composed and respectful manner;
- Possess excellent time management skills; practices nursing using evidence and analytical skills
- practices nursing using evidence and analytical skills along with possessing strong critical thinking skills.
-
- Required Minimum License(s) and Certification(s)
-
- Reg Nurse (Single State) Required
- RN - Multi-state Compact Required
- Basic Life Support Required
- BLS - Instructor Required
- BLS - Provisional Required
-
- Additional Licenses and Certifications
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Work Shift
Night (United States of America) Job Summary:
Wellstar North Fulton Hospital has an opportunity for a RN - Acute Care - Cardiac Telemetry - Full-Time Night Shift
The RN Clinical Nurse is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. They practice in a clinical environment that is administered by Nurse Managers and other leaders and is supported through the Wellstar Shared Governance Model. The framework for practice is steered by the Wellstar Professional Practice Model and evidence-based practice and research. RN competencies are derived from these models and supported by the Wellstar Values.
It is expected that all RN Clinical Nurses are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected that the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.
Core Responsibilities and Essential Functions:
Exemplary Practice and Outcomes
A. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes
B. Provides relationship-based patient centered care that is consistent with population specific characteristics (e.g. age, gender, disease, etc) in a manner that adapts service delivery to reflect an understanding of cultural diversity
C. Always partners with the patient and significant others (as appropriate) using such appropriate method for setting and purpose (e.g., bedside shift report; interdisciplinary rounds; just in time and planned patient teaching; keeping the patient and significant others updated and making the patients goals the focus of the plan of care.
D. Practices using current clinical practice standards.
Teamwork and Collaboration
A. Coordinates the delivery and documentation of safe quality patient care that promotes the professional care delivery model. This includes, but is not limited to diverse and inclusive interdisciplinary communication methods (interdisciplinary rounds, case review, etc); completion of timely documentation and promotion of a respectful, inclusive clinical environment
B. Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members.
C. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.
Professional Development and Initiative
A. Completes all initial and ongoing professional competency assessment, required mandatory education, population specific education.
B. Serves as a preceptor and/or or mentor for other professional nurses (and staff or students for all disciplines) to ensure that there is a current and future qualified workforce, modeling the professional practice of nursing and creating a healthy work environment
Evidence Based Practice and Research
A. Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision-making process in evaluating patient care products.
B. Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and Wellstar Health Systems safety absolutes
C. Participates in data collection, poses relevant clinical questions to advanced evidence-based practice. Consults appropriate experts and uses appropriate resources and evidence to address practice questions.
Resources and Support
A. Proactively plans for the care of patients across the care continuum in the course of giving direct patient care.
B. Participates in the development of protocols and procedures when called upon or through self-initiation in collaboration with care managers and other members of the health care team to achieve best practice outcomes (i.e., decrease in re-admission rates; avoidable days; adverse events; etc).
C. Supports efficient and effective use of human and material resources.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
Associate‘s Degree in nursing or Graduate of accredited/approved school of nursing
Bachelor‘s Degree Nursing
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact
- BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s):
Required Minimum Experience:
Minimum 5 years RN experience Required
direct patient care experience Preferred
Required Minimum Skills:
Ability to read, write and speak English language, optimize the use of technology to support clinical care and holds basic computer skills.
Strong interpersonal, collaborative skills along with customer service skills required.
Ability to function in a fast paced environment and respond to emergencies in using a decisive, composed and respectful manner.
Possess excellent time management skills; practices nursing using evidence and analytical skills.
practices nursing using evidence and analytical skills along with possessing strong critical thinking skills.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Provides Planned Maintenance (PM), safety testing, repairs, calibration, installation, routine and emergency service to general and various specialized diagnostic and therapeutic medical equipment, as assigned by the Clinical Engineering (CE) Manager.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.
Performs PM procedures on multiple types of general and specialized clinical equipment.
Performs PM procedures using manufacturer’s recommendations, standards or code requirements, as well as industry acceptable processes as guidelines.
Performs corrective maintenance procedures including diagnosing problems using thermodynamic, electronic/electrical, mechanical, pneumatic, hydraulic, and/or other sciences and documents results of activities performed to comply with all regulatory and standard requirements.
Notifies equipment users, CE Managers, and Regional Director of repair status and delays as necessary.
Interacts with clinical staff to understand and resolve operational problems in scheduling and completing PM procedures while minimizing interference to hospital departments.
Determines need for replacement parts and supplies, selects the most cost effective source, and submits properly completed parts request using established policies and guidelines.
Completes corrective and planned maintenance work order documentation per policy.
Promotes teamwork by keeping others informed, participating effectively in group decision making, works to accomplish team objectives and projects, and solicits feedback about one's effectiveness as a team member.
Continually improves processes by seeking ways to eliminate and reduce waste.
Has authority (based on department guidelines) to order parts and supplies required for emergency service or repair of medical equipment. Recommends test equipment and spare equipment parts to the CE Manager or Lead Technician.
Provides on-call service coverage after normal business hours on a rotating basis, as assigned.
Provides assistance and training to Bio-Medical Equipment Technician I as assigned by Clinical Engineering Management.
May be assigned duties as Lead Bio-Medical Equipment Technician, as needed.
Performs other duties as assigned or requested by the CE Manager.
Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
MINIMUM QUALIFICATIONSMinimum of an Associates of Applied Sciences Degree in related field of medical electronics, electronic technology or equivalent military or related training required. CBET certification preferred.
Three to five years experience or equivalent, performing corrective and planned maintenance on medical devices and/or clinical support equipment.
Must have a basic understanding of anatomy, physiology, and medical terminology.
Working knowledge and ability to use basic hand tools and test equipment specific to the field. Ability to train CE associates on use and application of select test equipment.
Must have knowledge and understanding of OSHA, NFPA, The Joint Commission, CAHO, EOC, FDA and other specific regulations and standards pertaining to clinical equipment service and repair.
Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health, Ministry Organizations, and Clinical Engineering.
Ability to operate complex test equipment, analyze and interpret information provided by equipment and clinical staff to determine equipment operational condition.
Must have basic understanding of personal computer operation, applications, and ability to input data using keyboard. Technician must be able to follow complex written instructions, perform tasks and document actions taken.
Strong customer service communications skills are required to interact with hospital personnel and vendors to achieve positive outcomes. .
Ability to provide or coordinate in-service training to clinical/professional staff on medical device operations and safety functions.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONSMust be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.
Possess ability to mentally concentrate while being subject to stress, interruptions and changing work priorities.
Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices.
Must be able to hear speech, distinguish sounds, and speak.
Must have near vision, far vision, depth perception, and be able to distinguish colors.
Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.
Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.
Must be able to push or pull over 100 pounds frequently (20% of the time).
Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to job duties.
Must be able to adapt to frequently changing work priorities.
Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
ESSENTIAL FUNCTIONS:
Medical Assistant’s may have duties in one or more of the following areas:
Medical Assistant
- Demonstrates ability to recognize urgent/emergent needs of patients and initiate appropriate emergency procedures as needed.
- Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.
- Follows clinic procedure/protocol for the organization and management of the electronic medical record (i.e. test results, retrieval, filing, creation, repair, charging of electronic medical record).
- Acts to facilitate interdisciplinary communication. Utilizes other members of the health care team in assessing the patient and analyzes patient data. Assesses learning needs of the patient and significant others. Gives accurate and complete information to patient and family.
- Evaluates patient and family understanding of treatment plan and/or instructions.
- Assists with a variety of procedures, exams and/or operation of diagnostic equipment as assigned (i.e. EKG, spirometry, tympanometry, etc.).
- Maintains appropriate aseptic technique for preparation, procedures and medications administered.
- Accurately documents all patient interactions in electronic medical record.
- Reports results and pertinent information to patients and health care team members.
- Functions according to limitations or scope of license or certification.
- Performs basic medical assistant functions (vitals, rooming, assist with procedures, immunizations, medication injections etc), under direction and supervision of provider.
- Maintains professional appearance of patient exam and procedure rooms.
- Maintains supplies in assigned area
- Coordinates on-going patient flow through the clinic process ensuring efficient and effective continuity, accurate completion of all required forms, greeting patients, verifying demographics and insurance information, and coordinating physician releases.
- Assures the conveyance of accurate and complete messages to appropriate personnel.
- Responsible for the development, tracking and/or completeness of the charge ticket process through the patient visit.
- Demonstrates functional knowledge of third party payers.
Surgery Scheduler:
- Familiar with ICD-9/10 coding and CPT coding.
- Coordinates physician surgery schedules between OR and office.
- Proficient in computer and internet skills to access payers websites, perform surgery scheduling on multiple systems, verify patient eligibility for benefits, and to obtain surgery pre-certifications.
- Provides appropriate pre- and post-surgery information, organization of surgery scheduling management.
Referral Liaison
- Meets with patients both in person and by phone and is the point person in their coordination of care.
- Works closely with insurance companies and makes referrals according to their guidelines and policies.
- Coordinates referrals with other provider’s offices in a timely manner.
- Implements and follows a tracking system for all referrals.
- Processes requests for physical forms/immunization forms for parents, daycares, and schools as time allows.
Lab
- Performs laboratory testing (including phlebotomy and a variety of routine and/or automated tests), and maintains records of tests performed and results received.
- Reports results and pertinent information to patient and health care team members.
- Complies with regulatory agencies (i.e. CLIA, COLA, OSHA in operation of lab).
- Responsible for quality control and proficiency testing appropriate for the testing performed ensuring that levels are maintained throughout the entire testing procedure from the initial quality control, throughout testing, and reporting of test results.
- Responsible for reporting technical problems and ensure that remedial actions are taken whenever tests deviate from established performance specifications.
- Coordinates a variety of procedures, exams and diagnostic equipment.
MARGINAL FUNCTIONS:
- Work includes cross coverage in other clinic areas as team needs.
- Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs.
- Participates in Performance Improvement projects.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
- Certified Medical Assistant (CMA) certification or Registered Medical Assistant (RMA) certification must be obtained within first year of employment and maintained thereafter.
- Clinic/physician office experience preferred.
- Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
- Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Responsible for organizing, supervising and directing the delivery of quality patient care and coordinating department based activities. Supervises nursing personnel on assigned unit/shift including: interpreting department policies and procedures, participating in identification and investigation of problems. Facilitates change and executes initiatives to achieve top percentile performance in patient safety, quality outcomes, and patient satisfaction rankings. Leads cooperation with patient care team to maintain standards of professional nursing practice in the clinical setting. Complies with the California Nurse Practice Act, Article 2, Section 2725 of the Business and Professions Code.
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology.
Required Skills- Strong leadership skills.
- Strong verbal and written communication skills.
- Critical thinking skills.
- Problem solving skills.
- Computer skills
- Current California RN license.
- Two years recent experience in specialty area.
- Management experience preferred.
- Current Basic Life Support (BLS) certification for Healthcare Providers sponsored by the American Heart Association.
- LA City fire card within 6 months of employment.
- Department specific certifications, ie.
- Current Advanced Cardiac Life Support (ACLS) certification from the American Heart Association.
$54.46
Maximum Salary$87.09
As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate.
There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone.
This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Position ResponsibilitiesThis position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Ensure first call resolution through problems solving and effective call handling
- Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
- Accurately document and process customer claims in appropriate systems
- Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
- Comply with requirements surrounding confidential information and personal information
- Escalate customer issues to the appropriate staff and managerial for resolution as needed
- Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
- Adhere to all attendance and work schedule requirements
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem-solving, and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
- All MCI Locations
- Must be authorized to work in the country where the job is based.
- Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Want an employer that values your contribution?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Supplemental Insurance: Accident and critical illness insurance
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition,
**$5,000 Sign on Bonus, with required relevant experience**
DMC Sinai-Grace Hospital is DMC's largest hospital, offering a comprehensive heart center, cancer care, gerontology, emergency medicine, obstetrics/gynecology and cosmetic services. Sinai-Grace's joint replacement program features a revolutionary minimally invasive knee and hip replacement surgery that attracts patients from all over the country. Sinai-Grace operates more than 21 outpatient care sites and ambulatory surgery centers throughout Wayne and Oakland Counties and is one of 10 hospitals in the nation to be awarded a Robert Wood Johnson Foundation grant to help set the standards of cardiac care for hospitals and physicians throughout the nation.
Summary Description
- Under general supervision and following established policies and procedures, performs diagnostic CT exams utilizing appropriate imaging equipment.
- Verifies patient identity and reviews patient's medical record for appropriateness of exam or procedure. Interviews patient to obtain, verify or update medical history and assesses risk factors such as medications, pregnancy and/or psychological indicators.
- Explains procedure to patient, including side effects of pharmaceuticals administered, risks, benefits, alternatives and follow-up. Sets up equipment and acquires appropriate images as per script.
- Reviews images, makes initial observations, documents exceptions from established protocols and communicates data to radiologist. Recognizes and responds to medical emergencies as appropriate.
- Provides physician-prescribed post care instructions to patients. Participates in process improvement activities within radiology practice including but not limited to quality of care, patient flow, reject-repeat analysis and patient satisfaction.
- Provides imaging education to residents, student technologists and new employees. Able to take call/standby as required by the department. May perform the duties of a Radiologic Technologist, as needed.
Minimum Qualifications
1. Registered by the American Registry of Radiologic Technologist (ARRT) in Radiology (R) or Computed Tomography (CT) preferred.
2. Required to have or successfully complete American Heart Association (AHA) Basic Life Support - Healthcare Provider (BLS) training by end of orientation period.
3. One or more years of experience as a Radiologic Technologist (ARRT) in Radiology ® or advanced certification in Computed Tomography (CT)
Skills Required
1. Analytical and clinical skills necessary to determine the most age appropriate method of providing requested radiographs specific to patient's physical ability and/or limitations.
2. Interpersonal and communication skills necessary to deal effectively with and instruct patients who may be under physical/emotional stress; ability to comprehend and follow physicians verbal and written request and prescriptions; ability to work effectively in a culturally diverse atmosphere with a variety of hospital personnel and/or patients.
3. Technical knowledge necessary to operate equipment including but not limited to all specialized equipment and computers.
4. Ability to work productively and effectively within a complex environment, handle multiple/changing priorities.
5. Knowledge and understanding of American College of Radiology requirements for accreditation.
6. Physical stamina for frequent walking, standing, lifting and positioning of patients. Physical ability to stand, bend, push, pull, reach and lift in order to provide patient care.
7. Manual dexterity and visual acuity to operate and utilize all types of imaging equipment and supplies in order to produce images of acceptable diagnostic quality.
Job: Imaging/Radiology
Primary Location: Detroit, Michigan
Facility: DMC Sinai-Grace Hospital
Job Type: Full Time
Shift Type: Night
This role ensures the accurate documentation of patient information and hemodynamic measurements, while also maintaining stringent aseptic technique and patient safety standards.
The Technologist I actively collaborates with the medical team to optimize patient care and departmental efficiency, serving as the radiation safety representative during X-ray usage and continually developing proficiency in specialized cath lab technologies.
* State Licensure required based on modalityTexas: MRT or LMRT by TMBLouisiana: LRT (R) or (F) by LSRTBENew Mexico: RRT or FUS by MIRTP NMEDIn accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.Responsibilities:Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.Promotes Organizational Principles of Catholic Healthcare;Solidarity, Holistic Care, Respect for Human Life, Participatory Community of Work and Mutual Respect, Stewardship, Act in communion with the Church.
* Ensures major equipment is operational in assigned area(s) and documents as required for quality control;reports any issues through chain of command and per hospital process.Participates in daily room checks and stocking of supplies.Accesses daily patient schedule and appropriate patient information for assigned procedures.Ensures appropriate equipment, supplies, and room configuration for all procedures.Collaborates with procedure team and Cath Lab Lead/Coordinator to ensure appropriate patient care and departmental efficiency at all times.Ensures proper patient information is entered into cath lab computer and imaging systems.Ensures proper procedure documentation, hemodynamic measurements/recording, and ECG recognition during assigned procedures.Ensures patient position is appropriate and safely secured on procedure table per procedure type.Trains and completes competencies to set up and operate cath lab equipment including, but not limited to: Imaging (X-Ray, intravascular ultrasound-IVUS, intracardiac echo-ICE), contrast injector, hemodynamic system, intra-aortic balloon pump, rotational atherectomy, thrombectomy, left ventricular assist device, etc.Supports and anticipates the needs of the physician and ensures patient safety when scrubbing procedures;moves/pans table appropriately during fluoro and X-Ray acquisition.Adheres to aseptic technique 100% of the time during procedures and stops the line if a break in sterile technique is identified.Adheres to organizational policies and processes related to patient safety, patient privacy, infection control (hand hygiene), and patient communication before, during, and after procedure.Collaborates with others on the team in sharing knowledge;to gain and provide appropriate knowledge as appropriate;to foster teamwork and team cohesion.Supports department and team by engaging in patient transport as appropriate.Obtains and maintains proficiency in access site management.Acts as radiation safety representative for patients and team while X-Ray is used.Performs fluoro imaging and digital image acquisition as appropriate for procedure or as instructed by the physician.Adheres to the attendance policy and departmental productivity standards.Supports department and organization's commitment to Zero Harm and Customer Service.Adheres to departmental and organizational dress code.Understands and upholds the CHRISTUS mission, vision, and purpose.Supports and promotes Unit based Councils, process improvement projects, and a nursing collaborative care model that meets requirements for magnet status.Promotes and serves with respect to the CHRISTUS core values;Dignity, Integrity, Excellence, Compassion, Stewardship.Job Requirements:Education/Skills
* Graduate from an accredited school of Radiology Technology, an associate's degree in a healthcare-related field, or an acceptable equivalent required
* Bachelor's degree preferredExperience
* 0-1 year of experience in an acute care setting preferredLicenses, Registrations, or CertificationsBasic Life Support (BLS) certification is requiredAdvanced Cardiovascular Life Support (ACLS) certification is required within 6 months of hire to work/perform independentlyPediatric Advanced Life Support (PALS) certification is required within 6 months of hire to work/perform independently at Pediatric facilitiesOne of the following certifications is preferred (individuals whose ARRT certification lapsed prior to June 1, 2023, may qualify under LSRTBE exemption criteria) :Registered Cardiovascular Invasive Specialist (RCIS) by CCIRegistered Cardiac Electrophysiology Specialist (RCES) by CCIRegistered Cardiac Sonographer (RCS) by CCIRadiography (R) by ARRTCardiac Interventional Radiography (CI) by ARRTCardiovascular Interventional Radiography (CV) by ARRTVascular Interventional Radiography (VI) by ARRTAbdomen (AB) RDMS by ARDMSObstetrics & Gynecology (OB/GYN) RDMS by ARDMSAdult Echocardiography (AE) RDCS by ARDMSRegistered Vascular Technologist (RVT) by ARDMSWork Schedule:5 Days
- 8 HoursWork Type:Full Time