Army Selection Process Jobs in Usa
17,155 positions found — Page 4
$21.08 - $31.62 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Lead Sterile Processing Tech-Sterile Processing Department-Evenings
Position Highlights:
- Position: Lead Sterile Processing Tech
- Location: Naperville, IL
- Full Time/Part Time: Full time
- Hours: 2:00pm-10:30pm Rotating Weekends and Holidays Required
What you will need:
- License: N/A
- Education: High school Diploma or GED required
- Certification: Certification Board for Sterile Processing and Distribution (CBSPD) or Certified Registered Central Service Technician (CRCST) through Healthcare Sterile Processing Association (previously known as IAHCMM) upon hire.
- Required Experience: Two (2) years? experience in healthcare sterile processing (or surgical/procedural area)
- Preferred: Two (2) years? experience as a lead or experience in staff education
- Skills: Proficiency in Outlook Required
What you will do:
- Assist in running the department when supervisor is unavailable.
- Ability to inform management items and supplies needed to order, and assist in locating any needed instrumentation and to adjust work flow as needed to keep up with OR demand.
- Oversee the departmental needs on a daily basis.
- Provide hospital and affiliated facilities with sterile processed materials and equipment
- Execute established procedures for decontamination assembly, packaging sterilization and surgical case cart set up practices by ensuring quality product for patient care
- Follow established procedures to ensure decontamination completion
- Place sterile items in appropriate areas for distribution, ensuring the items are accurately labeled by department
Benefits (For full time or part time positions):
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
$21.08 - $31.62 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Lead Sterile Processing Tech-Sterile Processing Department-Nights
Position Highlights:
- Bonus: 5K
- Position: Lead Sterile Processing Tech
- Location: Arlington Heights, IL
- Full Time/Part Time: Full time
- Hours: 11:00pm-7:30am Rotating Weekends and Holidays Required
What you will need:
- License: N/A
- Education: High school Diploma or GED required
- Certification: Certification Board for Sterile Processing and Distribution (CBSPD) or Certified Registered Central Service Technician (CRCST) through Healthcare Sterile Processing Association (previously known as IAHCMM) upon hire.
- Required Experience: Two (2) years? experience in healthcare sterile processing (or surgical/procedural area)
- Preferred: Two (2) years? experience as a lead or experience in staff education
- Skills: Proficiency in Outlook Required
What you will do:
- Assist in running the department when supervisor is unavailable.
- Ability to inform management items and supplies needed to order, and assist in locating any needed instrumentation and to adjust work flow as needed to keep up with OR demand.
- Oversee the departmental needs on a daily basis.
- Provide hospital and affiliated facilities with sterile processed materials and equipment
- Execute established procedures for decontamination assembly, packaging sterilization and surgical case cart set up practices by ensuring quality product for patient care
- Follow established procedures to ensure decontamination completion
- Place sterile items in appropriate areas for distribution, ensuring the items are accurately labeled by department
Benefits (For full time or part time positions):
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
The Sterile Processing Distribution (SPD) Technician is responsible for decontaminating, disassembling, cleaning, reassembling, packaging, and sterilizing instrumentation for surgical cases, clinics and the nursing units. Follows protocols to ensure equipment/instrumentation processing meets standards for AAMI and organizational Infection Control guidelines. Provides both disposable and reusable equipment to the Operating Room. Dispenses disposable supplies utilized in OR cases.
Qualifications
N/A
Responsibilities
Performs the re-assembly and packaging of instrument sets accurately and efficiently and in accordance with department policies and procedures and/or the manufacturer's instructions for use.Performs manual and mechanical cleaning of reusable instrumentation and equipment.Inspects instruments for cleanliness. Inspects instruments for defects and proper functionality. Uses various electronic equipment to inspect electrosurgical instruments and cables for defects.Restocks Specialty Carts and Omnicells as necessary.Documents completed work and verifies processing parameters.Performs accurate documentation within the SPD Information system.Sterilize instrument sets in accordance with departmental policies and procedures and manufacture instructions for use (IFU).Pick supplies for same day/next day surgical cases.Answer telephone calls from internal and external customers.
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information:
Compensation and Benefits
The compensation range for this position is $16.39per hour - $26.55per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit /benefits.
Our client is a home health care agency located in Greenwich, CT dedicated to exceptional patient care and efficient administrative operations. They are adding a part-time Medical Order Processing Assistant to their team to help streamline the medical order management process. This is a part-time in-office position from 9 AM to 1 or 2 PM, Monday to Friday.
Compensation: $20 to $25 per hour, depending on qualifications and experience.
Job Description
As a Medical Order Processing Assistant, you'll play a critical role in managing and coordinating physician orders:
- Use our Electronic Medical Record (EMR) system to fax physician orders to external providers.
- Monitor order confirmations and proactively call physician offices if faxes aren?t received or confirmed.
- Review orders for completeness, accuracy, and required details.
- Manage incoming orders via fax or digital portals and file them properly in the EMR.
- Communicate clearly with medical staff about incomplete or missing orders.
- Maintain accurate logs of faxes sent, received, and any follow-up actions taken.
Key Qualifications
- Proficiency in using EMR systems, including sending and managing faxes.
- Excellent organizational skills with close attention to detail.
- Confident and professional telephone skills?comfortable calling physician offices for follow-up.
- Ability to review medical orders for accuracy, missing information, or inconsistencies.
- Ability to focus and work diligently without distractions.
- Strong written and verbal communication skills.
- Previous experience in a medical office, healthcare setting, or similar administrative role preferred.
- Ability to work on-site in Greenwich, CT, Mon-Fri from 9 AM to 1 or 2 PM on a part-time schedule.
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 20 ? 25 per week
Application Question(s):
- Do you have a reliable car to commute to work daily?
Ability to Commute:
- Greenwich, CT 06831 (Required)
Work Location: In person
Valley Hospital Medical Center
Located in the heart of Las Vegas, Valley Hospital Medical Center is an acute care and teaching hospital that has provided high quality healthcare to residents of Southern Nevada since 1972. The hospital offers a comprehensive range of services, including advanced cardiology, neurology, surgery and more.
The Valley Health System (VHS), with seven hospitals in Las Vegas and Southern Nevada, is looking for exceptional people who share our vision and values. We focus on clearly defined goals designed to bring about exemplary patient care. We give our employees the structure to achieve these goals by providing advanced technological systems, processes, and practice; performance improvement and patient safety standards to foster positive patient outcomes; a collaborative practice model; evidence-based practice; and education and development programs to support recruitment and retention.
VHS is owned and operated by a subsidiary of Universal Health Services, Inc. (UHS). Each employee at VHS takes part in the UHS Service Excellence Program. The program is guided by three standards: "Treat everyone as a guest. Demonstrate professionalism and excellence in the things I do. Practice teamwork." The talent and dedication of all UHS employees is what makes the company unique.
Benefit Highlights
- Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program
- Career development opportunities within UHS and its 300+ Subsidiaries! · More information is available on our Benefits Guest Website:
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
Job Description:
Responsible for management of the Clinical Quality Improvement program and providing direction and support for department and/or unit based clinical process improvmeent activities.
Qualifications
----------------------------------------
Education Bachelor's degree in nursing or a related field.
Experience Two (2) years QA or PI experience, and a minimum two (2) years progressive management experience.
Technical Skills Computer proficiency to include word processing, spreadsheet, database and Lean Training
License/Certification If a RN, Current RN license in the state of Nevada required.
Other Must be able to demonstrate the knowledge and skills necessary to meet the needs of the program.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams
A Process Pro is needed for an American corporation that manufactures agricultural, construction, and forestry machinery, diesel engines, drivetrains (axles, transmissions, gearboxes) used in heavy equipment, and lawn care equipment in the Waterloo, IA area. This role is focused on driving manufacturing efficiency through Six Sigma methodologies, cross-functional collaboration, and data-driven process optimization.
location: Waterloo, Iowa
job type: Contract
salary: $21.43 - 33.03 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Facilitates and implements process improvement projects of moderate complexity within specific business units.
- Applies Lean, Six Sigma, and change management methodologies to achieve measurable business results.
- Utilizes data tools and financial analysis to identify, analyze, and solve operational problems.
- Defines, clarifies, and documents business processes and rules to support strategic plans.
- Leads and mentors cross-functional project teams toward the implementation of new solutions.
- Identifies, implements, and monitors key performance metrics and target performance levels.
- Collaborates with diverse team members, including both union and salaried employees.
- Documents project progress and ensures that improvements are sustained after project closure.
- Evaluates alternative solutions and provides technical knowledge of business practices.
Skills:
- strong communication and presentation skills.
- Building relationships with Union and Salary employees.
- Smart Connected Factory experience including PowerBI, Tableau, Ignition.
Education and Experience:
- Bachelors Degree in Business/Management or Bachelors Degree in Engineering/Technology.
- 1+ year of manufacturing and/or operations experience.
- 1+ year of demonstrated team leadership and mentoring experience.
- 1+ year of managing and leading projects.
- 1+ year of continuous improvement.
qualifications:
- Experience level: Experienced
- Education: Bachelors
skills:
- Six Sigma
- Manufacturing
- Operations
- Tableau
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.
About LJC
LJC Design & Engineering is a full-service architecture, engineering, and design firm committed to enhancing the quality of the human experience through integrated design. We are a team of high-energy professionals who share a passion for design, a collaborative approach, and a casual culture. We solve challenges by leveraging the collective expertise and ingenuity of the best and brightest minds across development, design, and construction.
The Role We Want You For
LJC is seeking an experienced Process Engineer to support the planning, design, and delivery of life sciences manufacturing facilities across a range of therapeutic and production modalities. This role focuses on defining process requirements, equipment needs, and operational workflows that inform facility planning and engineering design for regulated manufacturing environments.
The Process Engineer works closely with clients, process architects, utilities engineers, mechanical engineers, and construction teams to translate manufacturing processes into clear, coordinated design solutions. While experience across multiple modalities is valued, candidates with deep expertise in a specific modality are strongly encouraged to apply.
The Specifics of the Role
- Lead or support process definition and design efforts for life sciences manufacturing facilities from early planning through construction support.
- Define process flows, unit operations, equipment requirements, and space needs to support regulated manufacturing operations.
- Develop process narratives, block flow diagrams, and equipment layouts that inform architectural and engineering design.
- Collaborate with clients to understand manufacturing objectives, capacity requirements, product mix, and operational constraints.
- Work closely with process architects and project teams to translate process requirements into compliant, efficient, and flexible facility layouts.
- Coordinate with critical utilities, mechanical, electrical, automation, and architectural teams to align process needs with supporting systems and infrastructure.
- Support front-end project efforts by contributing to proposals, technical narratives, and early planning concepts.
- Participate in client meetings, technical workshops, and planning sessions related to process definition, capacity planning, and operational strategy.
- Support compliance with applicable regulatory requirements, including GMP/GxP expectations and relevant industry guidelines.
- Review process-related design deliverables to ensure alignment with defined process requirements and overall project objectives.
- Participate in multidisciplinary coordination reviews to resolve process-related design challenges.
- Stay current with emerging technologies, manufacturing platforms, and best practices across life sciences modalities.
Requirements
- Bachelor’s degree in Chemical Engineering, Biochemical Engineering, Mechanical Engineering, or a related technical field.
- 10+ years of experience in life sciences manufacturing process engineering within pharmaceutical, biotechnology, or advanced therapy environments.
- Demonstrated experience supporting at least one major life sciences manufacturing modality, such as:
- Monoclonal antibodies (mAbs)
- Fill–finish (aseptic or non-aseptic)
- Advanced therapy medicinal products (ATMPs), including cell and gene therapies
- mRNA
- Vaccines
- Active pharmaceutical ingredients (API)
- Oral solid dosage (OSD)
- Exposure to additional modalities, platforms, or production technologies is preferred but not required.
- Strong understanding of regulated manufacturing processes, unit operations, and equipment typical of life sciences facilities.
- Experience translating process requirements into facility design inputs, equipment layouts, and engineering criteria.
- Familiarity with GMP/GxP environments and regulatory expectations.
- Experience working in a design-build or fast-track project delivery environment preferred.
- Strong communication skills, with the ability to engage in client-facing technical discussions and multidisciplinary coordination.
- Ability to collaborate effectively across engineering, architectural, and construction teams.
- Professional Engineer (PE) licensure preferred but not required.
Some Things You Should Know
- Our clients and projects are nationwide
- No other builder can offer the collaborative design-build approach that Clayco does.
- We work on creative, complex, award-winning, high-profile jobs.
- The pace is fast!
Why Clayco and LJC?
- 2025 Best Places to Work – St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
- 2025 ENR Midwest – Midwest Contractor (#1).
- 2025 ENR Top 100 Design-Build Firms – Design-Build Contractor (Top 5).
- 2025 ENR Top 100 Green Contractors – Green Contractor (Top 3).
- 2025 ENR Top 25 Data Center Builders – Data Center Contractor (Top 3).
Benefits
- Discretionary Annual Bonus: Subject to company and individual performance.
- Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!
Compensation
- The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. It is not typical for an individual to be hired at or near the top of the range for the role and compensation decisions are dependent on the facts and circumstances of each case. The Clayco Nationwide salary range for this position is approximately $135,000 - $185,000 +/- annually (not adjusted for location).
Senior Consultant- Insurance Business Process Reimagination, AI & Automation
About the role
The applicant should have experience in advising Insurance client executives, both business and IT, and experience leading teams working on Insurance business process reimagination, optimization, AI and Automation engagements. Applicants should have some of the following experiences:
- Experience in working on Insurance Business Process across multiple Insurance product lines
- Life
- Annuities
- Brokerage
- Property & Casualty (Personal and Commercial Lines)
- Employee Benefits
- Disability Insurance
- Long Term Care
- Worked across the insurance value chain line of Underwriting, Claims, New Business, Policy Servicing, etc.
- Process reimagination, process optimization, change management, design thinking type techniques.
- Experience in process discovery, process assessment by identifying opportunities for process improvement and business process automation.
- Worked on end-to-end current state mapping and future state solution creation.
- Experience in end-to-end business process automation engagements with insurance carriers.
- Must have implemented different intelligent automation capabilities for insurers including RPA, RDA, Intelligent Document Processing (IDP / iOCR), AI/ML, Chat BOTS and GenAI.
- Digital transformation, modernization programs.
- Experience with BPMN tools including not limited to IBM Blue Works, Visio, etc.
- Experience implementing Automation platforms like UiPath/BluePrism/Automation Anywhere/Pega Robotics/Appian for Insurance operations.
- Agile / Scrum / Kanban Methodology.
- Competency in SharePoint, PowerBI, JIRA/Trello/ADO.
Additional Consulting Responsibilities
- Client Relationship and Development: Regularly interacts with clients, including clients at senior levels. Expresses himself/herself well to clients and answers questions fluidly. Earns client’s respect.
- Client Delivery: Delivers high-quality client outputs on time, more or less independently: Seeks advice and counsel where needed. Begins to mentor and direct the efforts of others.
- Consulting Behaviours: Works independently with minimal oversight. Identifies and seizes opportunities by taking decisive action. Maintains flexibility on the job; adjusts schedule, tasks, and priorities when necessary. Demonstrates learnability. Shows willingness to step outside of comfort zone and take on new challenges and responsibilities. Engages in firm and practice building.
- Core Consulting Skills: Constructs simple, complete, compelling business cases to support recommendations. Masters facilitation and meeting skills; plans and leads effective meetings; understands different decision-making styles and drives decision-making. Masters basic presentation skills. Delivers credible presentations for client work; leads discussions with clients at peer or team lead level. Develops focused expertise in a particular horizontal or vertical area.
Basic Qualifications
- Bachelor’s degree or foreign equivalent required.
- At least 5 years of relevant work experience with a P&C insurer or comparable consulting services.
- Worked across the insurance value chain line of Underwriting, Claims, New Business, Policy Servicing, etc.
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
- Multitask, engage with stakeholders, plan effectively, and consistently achieve operational goals.
- Excellent relationship-building abilities.
- Ability to collaborate with resources in global delivery model.
- Experience in Agile and/or hybrid methodologies.
Preferred Qualifications
- MBA or equivalent advanced degree, Industry-related certification preferred.
- Creative problem solver
- Strategic mindset and the ability to collaborate with other team members.
For candidates based out of CA, WA, NY, IL, MN,NJ states, estimated annual gross compensation range is $130,000 to $177,000
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:-
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
EEO/About Us :
About Us
Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale.
Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Customer Service / Order Processing Specialist
Are you a detail‑oriented customer service/order processing professional who thrives in a fast‑paced environment? We're looking for an Order Processing Specialist to take ownership of customer and distributor sales orders from start to finish, ensuring accuracy, efficiency, and provide exceptional customer experience. In this role, you’ll serve as a subject matter expert, support cross‑functional teams, and help strengthen the processes that keep our business moving. This is an onsite position at our corporate headquarters located in Carrollton, TX.
What you’ll do -
- Customer Service
- Serve as a resource and part expert by providing accurate support to customer inquiries.
- Work with Sales, Engineering, and Operations to identify challenges and develop creative solutions.
- Assist with the creation and maintenance of Standard Operating Procedures (SOPs).
- Customer Sales Processing
- Communicate with customers regarding orders for manufactured and aftermarket products.
- Review orders and incoming order documentation to ensure configuration, price, and product requirements are accurate and specifications are complete prior to order entry.
- Enter and process confirmed orders in JD Edwards ERP system and acknowledge back to customer.
- Distributor Sales Processing
- Contact distributor for clarification of missing information. Resolve any problems with the orders to ensure orders are processed correctly.
- Answer distributor’s inquiries regarding pricing, availability, and order status.
- With the Purchasing to provide ship dates for non-stock items. Advise distributors of delays or changes in shipping dates. Expedite, if required, to meet customer expectations.
- Sales Support
- Answer any sales order questions that arise within sales, customer service.
- Work with Sales, Operations, Engineering, and other departments about date management, special requests, freight, and other customer needs.
- Assist with continuous improvement projects including lean and kaizen events in order to improve the department.
What we’re looking for:
- Requires a high school diploma. Associate’s degree in business administration is desirable.
- 3-5 years of experience in customer service working with customers, salespeople, or distributors.
- Intermediate skill level with Microsoft Office Suite. Experience with JD Edwards software preferred.
Why Join Us?
- Competitive salary + bonus (our success = your reward).
- A supportive and reliable team.
- Growth opportunities within a company that keeps growing.
- Generous PTO
- 11 paid holidays
- Day‑1 coverage for insurance benefits
Ready to move to the next level?
If you’re excited to grow your career and make an impact, we want to hear from you. Apply today at or contact John Vandenberg at ,com or 262-496-5374.
Job Title: Film Engineer/ Optical Coating Process Engineer
Location: Sunnyvale, CA/Redmond, WA
Duration: 12 Months
Summary
The Client brings together a world-class team of researchers, developers, and engineers to create the future of virtual and augmented reality, which together will become as universal and essential as smartphones and personal computers are today. And just as personal computers have done over the past 45 years, AR and VR will ultimately change everything about how we work, play, and connect.
We are developing all the technologies needed to enable breakthrough AR glasses and VR headsets, including optics and displays, computer vision, audio, graphics, brain-computer interface, haptic interaction, eye/hand/face/body tracking, perception science, and true telepresence. Some of those will advance much faster than others, but they all need to happen to enable AR and VR that are so compelling that they become an integral part of our lives.
Responsibilities
- Lead the development and optimization of optical coating processes, including Anti-Reflective (AR), hardcoat, and photochromic coatings, to meet performance, reliability, and manufacturability requirements.
- Collaborate closely with external vendors and contract manufacturers to drive process development, conduct failure analysis, and implement effective corrective actions for coating-related issues.
- Drive Design for Manufacturability (DFM) and Process Failure Mode and Effects Analysis (PFMEA) activities to identify and mitigate risks in the coating manufacturing process.
- Own the end-to-end process control plan, from material selection and incoming quality control to in-process monitoring and final inspection, ensuring a stable and high-yield production environment.
- Define, validate, and implement metrology and characterization techniques to ensure coating performance and quality, correlating measurements to visual and functional performance.
Minimum Qualifications
- Has a BS degree in Materials Science, Chemical Engineering, Optical Science, Physics, or a relevant technical field.
- 3+ years of experience in optical coating process engineering, with hands-on experience in deposition technologies such as PVD, IAD, or PECVD for anti-reflective and hardcoat applications.
- Demonstrated experience working with external vendors and contract manufacturers, including process transfer, qualification, and sustaining support.
- In-depth knowledge of coating characterization techniques, including spectrophotometry, ellipsometry, environmental testing, and mechanical durability testing (e.g., adhesion, abrasion).
- Experience with statistical process control (SPC), design of experiments (DOE), and structured problem-solving methodologies.
- Must obtain work authorization in the country of employment at the time of hire and maintain ongoing work authorization during employment.
Preferred Qualifications
- Advanced degree (MS or PhD) in a relevant technical field.
- Experience with the design, process, and metrology of photochromic coatings.
- Proven track record of launching products in a high-volume manufacturing environment.Familiarity with thin-film design principles and software (e.g., OptiLayer, FilmStar, Macleod).
- Experience in failure analysis techniques to determine root cause of coating defects and failures.
- Excellent project management and communication skills, with the ability to work effectively in a cross-functional and multicultural team environment.
Process Product Owner
As the Process Product Owner, you will bridge the gap between business users and technologists, facilitating clear and concise communication within the product team. Your role is crucial for continuously exploring and analyzing business performance to inform strategic planning. You will leverage your expertise in the Order to Cash and your deep understanding of the B2C parcel logistics industry to drive product development and optimization.
Responsibilities
- Define and scope complex project systems and facilitate communication between business leaders, OPS and IT.
- Consult with users and clients to resolve complex system issues by evaluating business processes, systems, and industry standards, and recommend solutions.
- Support internal process changes from requirements through implementation, providing input based on detailed analysis.
- Determine standard functional process flow in consultation with business clients and provide user and operational support.
- Identify and communicate risks and impacts, considering the business implications of functional teams and technology applications.
- Take end-to-end process ownership, working across engineering, operations, and business leads to set strategy, define the SOP, and make high-judgment feature delivery and trade-offs.
- Create documents related to the process life cycle, including product roadmap, business requirements, end-to-end process diagram and functional specifications.
- Drive process development across teams (Order to Cash) through business requirements, design, implementation, and continuous improvement.
- Advocate for the needs of customers and operations when working collaboratively with functional representatives/subject matter experts.
- Analyze and interpret data to drive business decisions and influence stakeholders.
- Provide mentorship and guidance to front line staff and other team members as needed.
Qualifications
- 8+ years of experience in Product/Finance Management within the B2C last mile.
- B2C last mile experience is required for this role.
- Extensive experience and expertise in the parcel shipment lifecycle, including order creation, shipment handling, billing, invoicing, and revenue recognition.
- Strong analytical skills with the ability to leverage data to drive business decisions and use metrics to influence stakeholders and measure outcomes.
- Experience with software implementations within finance operations
- Certified Agile or Scrum Product Owner is preferred.
- Proficient experience in using software such as Visio and Notion is preferred.
- Remote: Based in Los Angeles, CA, Chicago, IL, or Miami, FL
Company Description:
A world leader in water treatment solutions, IDE specializes in the development, engineering, construction and operation of desalination, water reuse, and industrial water treatment plants.
Duties and Responsibilities (at a minimum):
- Provide process engineering leadership and technical support to Operations and Maintenance, including training, troubleshooting, and optimization of plant performance.
- Provide process set points and operating recommendations and coordinate implementation with the Plant Manager and Chief Operator to optimize plant operation.
- Prepare and provide appropriate reports for the Plant Manager
- Achieving and stabilizing the required quality parameters of the final product water supplied to the customer
- Continuous monitoring (online) on the process and the production performance of the plant, using the control room monitors, online reports and online alarms
- Monitoring the performance of the membranes by using periodic and continuous reports of short and long-term trends
- Daily, weekly and monthly reports to the various authorities
- Developing process monitoring tools, including daily, weekly and monthly process performance reports. Identify trends and problems, and defining the right solution
- Managing weekly meetings to identify process problems and defining solutions
- Availability 24 hours a day 7 days a week to provide immediate instructions to the control room
- Participate in the review, formulation and implementation of an Annual Operations Plan
- Participate in the review, formulation, implementation and achievement of an 'Annual Budget' and ensure its consistency with the 'Annual O&M budget plan'
- Participate in the provision of an accurate and representative progress report against the achievements of the 'Annual Operations Plan'
- Participate in the selection and recruitment procedure where appropriate
- Demonstrate commitment to the principles of 'Continuous Improvement'
- Participate in the identification and implementation of initiatives that will result in performance improvements
- Participate in the continuous development of systems, procedures and where appropriate 'Standard Operations', for all recurring activities
- Participate in the development and publication of statistical data and reports to the plant owners and the company
- Keep abreast of changes in the process and make recommendations as appropriate
- Ensure that all operations in your work are carried out in compliance with current Health and Safety Regulations.
- To ensure that all "Waste Disposal" procedures are carried out in accordance with current statutory requirements
- Generate work instructions and operating guidance for new or modified processes and distribute to the Plant Manager, Maintenance Manager, and Chief Operator.
- To undertake other such duties which may arise from time to time and are consistent with the nature of the position of your responsibility.
Reporting Line: Directly to the Plant Manager
Personal Attributes:
- Effective communication skills both written and spoken
- Good analytical and problem-solving skills
- Work successfully as a team member or independently
- Commitment to quality of work and company goals
- Enthusiastic to learn new systems and processes
- Willingness to lend your efforts wherever needed
- Effectively perform in stressful situations
- Complete work within assigned timeframe
Physical Demands:
- Ability to lift up to 50lbs and over 51lbs with assistance
- Ability to sit, stand, bend, crouch, kneel, climb, balance, push/pull, and walk for long periods of time
- Ability to enter and exit small, confined spaces
- Finger dexterity to work keyboard or operate tools, grasp tools and carry objects
- Ability to see in the normal range of vision with or without correction sufficient to read computer screens, documents, dials, gauges, meter-reading equipment, and operate motor vehicles and equipment
- Hear in the normal audio range with or without correction
Environmental Conditions:
Industrial environment working both indoors and outdoors continuously around:
- Loud noise
- Dust
- Heat
- Salt and fresh water
- Uneven, rough or slippery surfaces
- Hazardous chemicals in solid, liquid, and vapor form
- Toxic materials
- High and low voltage electricity
- Equipment under high pressure
- High speed rotating equipment
- Heavy equipment
- Heights above 5 Feet
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
WE ARE LOOKING FOR EXPERIENCED PROCESS SERVERS TO JOIN OUR TEAM!!!
A process server is a legal professional authorized to personally deliver court documents—such as summonses, complaints, and subpoenas—to defendants or witnesses involved in legal proceedings.
Due to CONTINUED GROWTH we are looking for EXPERIENCED Process Servers to join our team.
You will be assigned SPECIFIC zip codes in Philadelphia, PA. You wont be driving from one end of the City to the other.
Our Process Servers are paid weekly, based on the assignments completed. Current Full time servers are making between 1,000-1,500 weekly.
Since Day 1, our client has based their decisions on the well-being of their customers and employees, which is largely responsible for their role as the go-to company for their product line. As a key factor in some of the most notable events in American History, they offer the chance to work for a top-rated company with state-of-the-art equipment. Currently, our client is looking for a Maintenance Planner with experience in a chemical facility, refinery, or similar to join their facility in Tennessee. Relocation will be provided for applicants moving to the area.
Why apply?
Stable, yet growing company
Relocation package available
Warm southern climate
Duties of the Chemical Processing Maintenance Planner:
Schedule preventative/predictive maintenance and plant maintenance outages using CMMS system
Schedule reactive maintenance based on breakdowns
Monitor maintenance stock levels and order parts and products when needed
Manage and monitor maintenance KPIs to determine necessary maintenance
Work with internal maintenance team and contractors to resolve maintenance events
Assist with planning and coordinating capital projects
Ensuring complete and accurate records are kept of all maintenance activities
Be a point of contact for CMMS data
Requirements for the Chemical Processing Maintenance Planner include:
Previous maintenance planning or scheduling experience
Experience in maintenance at a chemical manufacturing, chemical processing, refinery, or similar facility
Ability and experience using CMMS systems or other related data systems
Process Technician / 2-year Contract / Onsite Fremont, CA / Graveyard shift Monday-Friday 9pm-5:30am
Responsibilities:
- Perform technical tests and experiments for process engineering within R&D.
- Perform set up of processing equipment.
- Monitors, audits, and provide guidance to line operators.
- Process test runs and prepares records charts and graphs of results for presentation to engineering to identify yield problems or test new products.
- Provide technical assistance to process development and engineering personnel.
Required Skills:
- Sample preparation.
- Etch tool operation.
- Thermal paste application.
- Silicon scribing and cleaving.
- SEM operation/Microscopy.
- Great communication.
- Fine motor skills and attention to detail.
- Ability to work independently.
- Undergrad work with Materials Science or Chemistry preferred.
Grimco is a family-owned, $1.5 billion revenue leader in sign supply distribution with manufacturing operations across North America, the UK, Europe, and Canada. Our commitment to innovation and operational excellence drives our mission to deliver cutting-edge solutions to the sign industry.
Job Description
We are seeking a Process Optimization Engineer to enhance the efficiency, quality, and safety of our manufacturing processes at our Owensville, MO facility. In this role, you will design, troubleshoot, and optimize processes to reduce waste, boost productivity, and ensure exceptional product quality while leading impactful projects and collaborating with cross-functional teams.
Key Responsibilities
- Process Development & Optimization: Design and refine manufacturing processes to maximize uptime, minimize waste, and meet customer specifications while considering material properties, equipment capabilities, and operator workflows
- Continuous Improvement: Lead Lean and Six Sigma initiatives to drive efficiency and enhance product quality; propose and execute projects using PDCA methodology with clear ROI justification
- Troubleshooting & Problem Solving: Conduct root cause analysis using tools such as Ishikawa diagrams, 5 Whys, and Pareto Analysis; develop corrective actions including A3, 8D, and Supplier Corrective Action Reports (SCAR)
- Data Analysis & Reporting: Analyze process data to identify trends and improvement opportunities; establish data collection methods, train operators, and deliver KPI reports (daily, weekly, monthly, quarterly) to support strategic decisions
- Bachelor's degree in Mechanical, Industrial, Manufacturing Engineering, or related field
- 5+ years of experience in process engineering, manufacturing optimization, or continuous improvement roles
- Strong knowledge of Lean Manufacturing and Six Sigma methodologies
- Automotive industry experience preferred
- Familiarity with Core Tools (APQP, PPAP, FMEA, SPC, MSA) is a plus
Grimco is a national wholesale sign supply manufacturer and distributor with over 50 locations across North America. We focus on distributing quality products and providing excellent service to the sign industry. Our offering of sign supplies includes traffic signs, blanks, substrates, boards, digital print media, wrap films, sign vinyl, application tape, banner material and supplies, sign frames, banner stands, LEDs and electrical accessories, grand format solvent/UV/latex printers, inks, software and more.
By completing this online application for employment, you certify that the information on this application is true and complete to the best of your knowledge. You understand that any misrepresentation or omission of fact in response to any inquiry made in this application may result in rejection of application or, if hired, dismissal whenever it is discovered. You authorize and release all parties from any liability or damage that may result from seeking, furnishing, or using such information. You understand and agree that, if hired, your employment is for no definite period and may, regardless of the date of payment of compensation, be terminated by Grimco, Inc. at any time, for any or no reason, with or without notice. You understand that no representation to the contrary is valid unless in writing, set a definite term of employment, and signed by the company's CEO. You further understand and agree that any job offer is contingent upon your passing, to the company's satisfaction, a drug and/or alcohol test, criminal background check and other possible screenings. You understand that this application is active for 90 days only, and if you do not hear from the company but still wish to be considered for employment after 90 days, you will need to fill out a new application.
Company Description
Omega EMS has been at the forefront of developing and delivering cutting-edge solutions in Silicon Valley. Our expertise makes us uniquely equipped to supply unparalleled customer service tailored to each individual need – all within a framework that is firmly rooted in CGMPs (Current Good Manufacturing Practices). With our flexible approach, real world operational experience and commitment to serving customers’ needs with excellence, Omega EMS offers an incomparable “one stop solution” for any EMS project.
Role Description
The Process Technician will be a key contributor to Omega EMS’s SMT line, AXI, and process engineering activities for PCB assembly. This role is responsible for ensuring that every stage of the printed circuit board assembly process meets the highest standards of quality and reliability. The ideal candidate is a resourceful problem solver who can overcome technical challenges and implement practical solutions. As a core member of the manufacturing team, the Process Technician works closely with production operators, engineers, and quality staff to support fast-paced, high-mix builds for Silicon Valley’s most innovative companies, delivering world-class manufacturing systems and processes.
Qualifications
Job Responsibilities:
· Serve as the first line of technical support for PCB assembly production, troubleshooting and resolving process issues in real time.
· Set up, inspect, and validate SMT equipment and processes, including stencil printers, reflow ovens, SPI, and X-ray, to ensure high-quality first articles and stable production runs.
· Contribute to the design and fabrication of stencils, tooling, and fixtures, and manage the tooling log to maintain availability and accuracy.
· Perform X-ray and visual inspections, identify solderability or void issues, and implement corrective actions where needed.
· Provide hands-on training and guidance to operators and production staff, improving process understanding and capability across the team.
· Support and collaborate with SMT, AXI, and Engineering on technical inquiries and escalations; elevate unresolved issues to the Supervisor as necessary.
· Collect and analyze process data to identify trends, drive systemic improvements, and enhance yield and throughput.
· Maintain a strong focus on safety, quality, and continuous improvement, while being adaptable and open to learning new tasks as required.
Job Requirement:
· 3+ years of hands-on PCBA experience (5+ years preferred).
· Strong working knowledge of SMT/PCBA processes, including screen printer programming, solder paste inspection, reflow profiling, and X-ray inspection.
· Ability to read and interpret wiring diagrams, schematic drawings, and engineering instructions, applying knowledge of electronic theory and components.
What We Offer
Paid Vacation
Paid Holidays
401K/ Roth 401K
Medical, Dental, and Vision
**This is a swing shift hourly role and you will earn between $25 and $27 plus 10% differential.
- Pay Rate: $27/hr
- Hours: 6am-2:30pm Mon-Fri
- TEMP role 2-8 weeks in duration
- Weighs, measures, prepares, and mixes materials to make stock solutions/products per work instructions and batch procedures. Calculates required material quantities and adjusts ratios as needed during production.
- Keeps work area clean and organized; identifies and reports safety concerns.
- Position requires forklift use, wearing of air respirators (full-face supplied air and cartridge style), and hazardous chemical handling/disposal.
- Collects samples and performs in-process testing (e.g., pH, conductivity), resolving issues identified.
- Ensures proper chemical raw material handling and disposal of hazardous waste.
- Maintains accurate, timely production records and labels all prepared solutions and buffers.
- Performs SAP transactions, including goods issue/receipt, labor tracking, inventory transfers, and lookups.
- Communicates inventory, planning, quality, or process issues to supervisors or appropriate departments and recommends updates to work instructions, SOPs, and overall process improvements.
- Performs basic troubleshooting and minor equipment repairs, escalating to maintenance as needed.
- Decontaminates, prepares, and isolates equipment for cleaning, servicing, or maintenance.
- Ensure consistent output with efficient work practices, machine operation, and troubleshooting of Production equipment to minimize downtime and optimize throughput.
- Maintain product quality and regulatory compliance through accurate execution of manufacturing processes, in-process inspections, and adherence to regulatory requirements.
- Contribute to continuous improvement initiatives by supporting housekeeping practices, waste reduction efforts, process improvements, and new product introductions.
- Comply with established processes for hazardous waste handling, wastewater, and environmental emissions.
- Promote a safe and accountable work environment by complying with PPE and safety requirements and proactively communicating production issues
Required:
- High school diploma required.
- Associate’s degree with chemical/biological background or Chemical/biological Processing certification preferred.
- 0-3 years production experience
- Working knowledge of Microsoft Office tools – Excel and Word
- Knowledge of ERP systems, SAP a plus
- Solid Math skills with the ability to convert units of measure and calculate ratios.
- Ability to speak, read and write using business communication skills. (English)
- Ability to manage and prioritize tasks.
- Ability to effectively collaborate and work as part of a team.
- Basic analytical skills with an ability to resolve simple issues in effective and practical ways.
What’s In It For You?
- This is a unique opportunity to support our client; one of the world's largest biotechnology companies. Medical benefits and 401K are available.
Yoh makes finding and applying for jobs simple. Partner with Yoh Staffing to find the right opportunities across multiple industries in the US and UK. Find out more here!
Recruiter: Lisa Hughes
Estimated Min Rate: $27.00
Estimated Max Rate: $27.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:
Senior Project Manager – Process Mechanical (Raleigh, NC)
Supporting a full-service industrial contractor specializing in mechanical, hygienic piping, HVAC, and electrical/instrumentation trades serving life sciences, advanced manufacturing, and food & beverage industries from design through execution, while prioritizing safety, quality, and client satisfaction.
We are seeking a Senior Project Manager to join the Process team in Raleigh, NC. This role offers an entrepreneurial environment where your leadership drives the success of multiple, large-scale projects simultaneously.
Responsibilities
- Manage fabrication and installation of process piping, utility piping, HVAC, plumbing, structural steel, equipment setting, and medical gas systems.
- Champion safety and enforce standards in healthcare, industrial, and bio-pharma environments.
- Review estimates and establish job costing systems for labor, materials, and subcontractors.
- Negotiate and manage vendor/subcontractor agreements; ensure compliance with contract specifications.
- Conduct monthly cost reviews and progress reports to ensure projects stay on time and on budget.
- Build strong relationships with clients, general contractors, subcontractors, vendors, and internal teams.
- Oversee all aspects of project planning and execution, including pre-planning meetings, scheduling, site visits, quality control, cost tracking, and change management.
- Troubleshoot installation issues and maintain client satisfaction.
Qualifications
- 10+ years of project management experience in process mechanical subcontracting (process piping, HVAC, plumbing, structural steel, equipment setting).
- Proven success managing projects of $5M or more.
- Bachelor’s degree in engineering, construction management, or equivalent experience.
- Strong planning, organizational, and technical skills.
- Proficiency in Microsoft Office and project management software.
- Excellent communication, leadership, and mentoring skills.
- Creative problem-solving and root cause analysis capabilities.
- Ability to travel approximately 30% per month.
Benefits
- Professional development and continuous learning
- 401(k)
- Health, dental, and vision insurance
- Paid time off (PTO)
The Account Processing Manager is responsible for overseeing the daily operations of the Account Processing Department within a community bank environment. This role ensures the accurate and timely processing of deposit account documentation, regulatory compliance, risk management, audit readiness, and team leadership. The Manager exercises a broad range of decision-making authority, supports strategic initiatives, and partners closely with senior management to enhance operational efficiency and service excellence.
Key Responsibilities
Operational Leadership & Oversight
- Oversee maintenance of existing accounts, including but not limited to title changes, product type changes, account status changes, address updates, overdraft links, combined statement, confidential accounts, employee, officer and director accounts, opt in and opt out to Reg E, deceased customers, and legal documentation.
- Ensure all account processing tasks are completed accurately and timely in accordance with the Account Matrix.
- Supervise daily Online Account Opening processing.
- Monitor the Online Account Opening for fraudulent activity and escalate as necessary.
- Responsible for quality control and creating District Exceptions for all branches and business units.
- Monitor Document Management queues and recommend or submit software updates as needed.
- Ensure all deposit account documentation is scanned into the FCM system timely and accurately.
- Coordinate weekly schedules to ensure balanced workload distribution and daily task completion.
- Oversee the processing of CD interest checks and IRA distributions.
- Handle escalated operational and balancing issues, including out-of-balance conditions.
- Review and approve internal DDA and GL accounts.
- Monitor daily Cold+ reports and work with vendors to resolve discrepancies.
- Review and prepare daily and monthly reconciliations for upper management and Finance.
- Train other business units on CD and IRA processing.
- Oversee robot implementation with the RPA team.
- Oversee the UIR-Unposted transactions for CD and IRA are processed timely and accurately.
- Oversee the interest rate exceptions and approvals.
- Calculate, approve and process interest adjustments.
- Review and approve OTE’s for staff.
- Process correspondence on a daily basis.
Compliance, Risk & Regulatory Management
- Ensure full compliance with all federal and state banking regulations.
- Oversee processing of IRS C-Notices, B-Notices, Non-Resident Alien Recertifications, and Beneficial Ownership requirements.
- Ensure CD and IRA accounts are maintained in compliance with industry regulations.
- Develop CD and IRA training materials for new or changed regulations.
- Conduct a CD and IRA training session for the branches.
- Oversee processing of IRA distributions, contributions, transfers, rollovers, beneficiary updates, and interest adjustments.
- Ensure all federal and state reporting is completed accurately and timely.
- Resolve year-end tax reporting issues.
- Assist with state abandoned property processing.
- Maintain strong audit results and satisfactory or better audit ratings.
- Coordinate compliance training as regulations change.
- Make risk-based decisions to decline accounts to mitigate fraud and losses.
- Quickly report fraud cases to the Fraud Recovery Team.
Legal & Research Processing
- Escalate non-routine legal matters appropriately.
- Collaborate with legal on complex documentation
Strategic Planning & Process Improvement
- Develop and implement strategic plans to improve departmental productivity, quality, and efficiency.
- Create, maintain, and update policies and procedures.
- Evaluate and improve business processes to enhance operational effectiveness and budget management.
- Participate in department initiatives and special projects.
- Support senior management with bank acquisitions, product launches, and system implementations.
- Coordinate Disaster Recovery and Pandemic testing for the department.
- Assist in implementation of new projects and acquisitions.
Team Leadership & Development
- Provide leadership, mentoring, coaching, and training to develop staff toward departmental goals.
- Foster a productive, team-oriented work environment.
- Maintain positive employee relations.
- Determine appropriate staffing levels; interview, hire, discipline, and terminate staff as necessary.
- Manage timecards, vacation schedules, and attendance.
- Coordinate cross-training and professional development opportunities.
- Provide additional training through seminars, webinars, and internal programs.
- Train staff in research and resolution of balancing issues.
- Communicate business goals and departmental vision clearly and effectively.
Qualifications
- Bachelor’s Degree required.
- Minimum of 5+ years of banking experience; supervisory or management experience preferred.
- Strong knowledge of banking regulations and compliance requirements.
- Knowledge of IRA regulations and deposit account operations.
- Comprehensive understanding of bank services, products, and operational functions.
- Experience with document management systems and core banking platforms.
- Proficient in Microsoft Office and strong computer/technical skills.
Core Competencies
- Strong leadership and decision-making abilities.
- Exceptional communication, organization, and interpersonal skills.
- Ability to analyze and evaluate complex information.
- Sound business judgment and problem-solving skills.
- Meticulous attention to detail.
- Ability to multitask and manage high volumes of emails and calls.
- Ability to work independently and collaboratively.
- Strong work ethic and dependability.
- Ability to work effectively under pressure and meet deadlines.
- Proven ability to establish priorities and complete tasks efficiently.
- Commitment to continuous learning and professional growth.
Work Environment
This position operates in a fast-paced community banking environment requiring collaboration across departments, regular communication with branches and customers, and interaction with external agencies and regulatory bodies.
This role is ideal for a results-driven banking professional who thrives in leadership, operational oversight, regulatory compliance, and strategic process improvement within a community banking setting.
Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Vacation Time, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an Award Winning Wellness program and much more!
At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.