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Title: Data Center Technician

Location : Macungie, Pennsylvania, United States

Contract : 1 year with Extension

Job Description:

We are looking for a Level 1 Data Center Technician to support day-to-day operations in the data center. The candidate will assist with basic technical tasks, monitor systems, and ensure the smooth functioning of data center equipment.

Key Responsibilities:

• Monitor data center systems, servers, and network devices.
• Perform basic hardware installation, replacement, and troubleshooting.
• Rack and stack servers, switches, and other equipment.
• Support cable management and labeling in the data center.
• Monitor alerts and escalate issues to Level 2 or senior engineers when required.
• Perform routine checks on power, cooling, and environmental systems.
• Maintain documentation and update asset inventory.
• Assist with system backups and basic maintenance tasks.
• Follow data center security and safety procedures.

Required Skills:

• Basic knowledge of servers, networking, and hardware components.
• Understanding of data center operations and infrastructure.
• Familiarity with operating systems like Windows or Linux (basic level).
• Ability to troubleshoot hardware issues.
• Good communication and documentation skills.

Qualifications:

• Diploma or Bachelor’s degree in IT, Computer Science, or a related field.
• 0–2 years of experience in IT support or data center environment.
• Basic knowledge of networking and hardware support.

Preferred Skills:

• Experience with server hardware installation.
• Knowledge of cable management and rack installation.
• Familiarity with ticketing systems.

About Us

“Good design elevates everything.” — Joanne Wilson, founder of Gotham

Gotham, the world's first cannabis concept store, is a pioneering brand and retail experience that embodies the vibrant spirit of New York City. Founded, owned, and operated by female entrepreneur and philanthropist Joanne Wilson, Gotham transcends the traditional dispensary by fusing art, design, fashion, and culture with New York State’s finest cannabis.

The place "where culture meets cannabis," Gotham celebrates creativity, inclusion, sophistication, and urban edge, becoming a cultural touchstone in New York's evolving cannabis landscape. Gotham debuted its flagship location on Bowery and 3rd Street in the East Village in 2023 and has since expanded statewide, opening a second location in Hudson, NY, and a third in Williamsburg at The Refinery at Domino. A fourth Gotham location has just opened at Grand Central Station!

At Gotham, we're not just selling products; we're crafting an elevated lifestyle experience that resonates with the discerning New Yorker. Join us in shaping the future of cannabis culture in the world’s greatest city—and beyond.

Job Description

Gotham is seeking a curious, collaborative, and communicative IT Associate to lead and support the organization’s technology infrastructure across all locations. This role is responsible for maintaining and optimizing hardware, software, and network systems while ensuring seamless technology operations for both retail stores and office teams.

The IT Associate will play a key role in managing day-to-day technical operations while also identifying opportunities to improve systems, implement new technologies, and support cross-departmental initiatives. This role requires strong problem-solving abilities, excellent communication skills, and the ability to collaborate with teams across the organization. Experience with emerging technologies such as AI tools and e-commerce platforms like Shopify will help support Gotham’s continued growth and innovation.

Expectations, Duties, and Responsibilities

• Manage and maintain Gotham’s IT infrastructure across all retail and office locations.
• Provide technical leadership and hands-on support for hardware, software, and network systems.
• Oversee installation, configuration, and maintenance of computers, devices, and technology systems.
• Troubleshoot and resolve technical issues related to desktops, laptops, printers, tablets, and other devices.
• Monitor and maintain IT systems to ensure reliability, security, and optimal performance.
• Manage device management systems and maintain inventory of company technology assets.
• Oversee onboarding and offboarding processes including device provisioning and account management.
• Administer company collaboration platforms including Slack, user permissions, channels, and integrations.
• Manage Google Workspace services including Google OAuth, Google Drive, and related tools.
• Install, configure, and manage company software while ensuring licenses remain compliant and systems remain secure.
• Maintain and support Shopify backend systems and integrations as needed.
• Identify and implement AI tools and automation opportunities to improve operational efficiency and workflows.
• Establish and maintain documentation for IT systems, processes, and protocols to ensure knowledge sharing and operational continuity.
• Collaborate cross-functionally with teams across the organization on technology initiatives and operational improvements.
• Provide IT support and infrastructure setup for new store openings and expansion initiatives.
• Travel to store locations as needed to support technology operations.

Skills & Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Strong experience managing and maintaining IT systems in a multi-location environment.
• Familiarity with operating systems including Windows, macOS, and Linux.
• Experience with device management systems and IT asset tracking.
• Familiarity with Google Workspace administration.
• Experience administering collaboration tools such as Slack.
• Knowledge of Shopify backend systems or e-commerce platform administration.
• Interest in or experience implementing AI tools or automation technologies.
• Strong troubleshooting and analytical problem-solving skills.
• Excellent communication and interpersonal skills with the ability to collaborate across departments.
• Ability to prioritize and manage multiple projects in a fast-paced environment.
• Willingness to travel to retail locations (Hudson, Williamsburg, Bowery, etc.) as needed.

Preferred Qualifications

• Experience in the cannabis industry.
• Experience supporting Shopify store operations, integrations, or apps.
• Experience evaluating and implementing emerging technology solutions.
• Experience supporting retail or multi-location environments.

Physical Requirements

• Ability to sit or stand for extended periods while working at a computer.
• Ability to lift and move equipment up to 25 pounds.
• Ability to travel between store and office locations as needed.
• Ability to perform hands-on technical tasks such as installing hardware, cabling, and device setup.

HumanEdge is seeking a skilled Server Engineer to support a healthcare client. This role is responsible for the overall management and support of the server environment, including virtual servers, ensuring stability, performance, and security across the platform.

Key responsibilities include building and maintaining servers to established standards, monitoring performance, capacity planning, vulnerability management, disaster recovery support, and driving continuous improvements within the infrastructure. The Server Engineer will also contribute to long-term strategic planning for the server environment.

The ideal candidate will bring strong technical expertise, excellent problem-solving abilities, and the interpersonal skills needed to collaborate effectively while managing multiple priorities.

ESSENTIAL JOB FUNCTIONS

• Provide hands-on deployment of server-based Hospital IT
• solutions.
• Perform in-factory and on-site racking and cabling, software
• installation, systems configuration, systems verification, etc.
• Install, configure, and tune Linux software applications and software-
• defined solutions.
• Test and troubleshoot hardware, software, and network issues.
• Participate in Hospital solutions development as it relates
• to implementation and deployment of server-based systems.
• Participate in the development and delivery of documentation and
• training for Hospital technical system solutions.
• Participate in growing Hospital technical expertise through
• peer education, informal mentoring, and other means.
• Ownership of the Windows Server asset inventory throughout Maimonides
• Health infrastructure on-prem or hosted.
• Oversee the installation, configuration, and maintenance of Windows
• server-based virtual machines and stand-alone servers.
• Troubleshoot and assist in the repair of Active Directory, Windows
• Servers, Cluster Services, DNS, Backup, and other operational systems
• as needed.
• Analyze Windows server environments for performance and capacity
• planning.
• Recommend improvements to existing server deployments to increase
• efficiency and end-user satisfaction.
• Document strategies, designs, policies, procedures, and status using
• clear, consistent, and concise language.
• Ability to be on-call for assigned rotation.
• Working knowledge of network devices (switches, routers, firewalls) is a plus.

BASIC QUALIFICATIONS

• 5+ years’ experience supporting high-traffic mission-critical systems
• running on Windows Server operating systems.
• Working fluency with ITIL framework and processes, certifications a
• plus.
• High proficiency with the configuration and administration of
• supporting Windows system components (Domain Controllers, DFS, DHCP,
• DNS, WINS).
• Practiced skills on virtualized platforms (such as VMWare and Hyper-V)
• and Windows Clustering.
• Senior-level knowledge of Windows Active Directory domain, domain
• integration, and interaction with the network, Group Policies, Active
• Directory Trusts, Anti-Virus applications, etc.
• Proven track record of achieving results working through outsourced
• vendor partners.
• Working knowledge of Windows Automation tools, practices, and
• techniques.
• Proven troubleshooting skills with the ability to independently research
• and resolve problems.
• Demonstrated track record of implementing automation and alerting.
• Ability to perform proactively and effectively in a fast-paced
• environment.
• Ability to maintain high quality of work while supporting multiple
• mission-critical projects.
• Working knowledge of network devices (switches, routers, firewalls) is
• a plus.
• Working knowledge of storage devices (SAN, NAS, DAS) is a plus.
• Excellent interpersonal and communication skills (both oral and
• written) with the ability to clearly communicate complex messages to a
• variety of audiences.
• Proven competency to effectively interact at all levels across the
• organization, working to build and maintain successful relationships
• across all departments.
• Proven consultative, conflict resolution, negotiation and facilitation
• skills to gain consensus and ensure delivery of initiatives.
• Self-starter with a strong work ethic, who sets high standards for
• self and others, and demonstrates enthusiasm for the mission of the
• team.

Healthcare a huge plus!

Unified Communications Technician

Summary:

Unified Communications / Telecom technician will help address incidents. Needs skills in Cisco Unified Communications, Jabber, etc.

Education:

• College or technical certification training preferred.

Skills needed:

• 5+ years of telecommunications installation/maintenance experience required.

• Skilled troubleshooting for VoIP systems, Analog Phones, Printers, layer 1 Networks

• Proficiently installed CAT5e/CAT6, fiber, and coaxial cables, ensuring efficient routing from various locations, such as desks, IDFs, MDFs, and substations, to meet client demands

• Experienced installing, changing, troubleshooting, and repairing client services encompassing video, data, and telephone while ensuring uninterrupted connectivity.

• Background in LAN/WAN Technologies. TCP/IP/QoS/PoE/VLANs/VoIP.

• Knowledge of Windows and Linux operating systems.

• Ability to troubleshoot network and VoIP related issues.

• Excellent communication skills both verbal and writing.

• Must be able to work occasional nights and weekends as needed

Immediate need for a talented Senior SAP Basis Consultant. This is a 06+months contract opportunity with long-term potential and is located in Richardson, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-06192

Pay Range: $60 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• SAP System Administration
• Manage and administer SAP ECC on HANA DB, SAP EWM, BW/4HANA,SAP Cloud Connector,Gateway, BTP,CPI, GRC,Solution Manager, and associated components.
• Perform system copies, refreshes, client administration, transport management, and daily monitoring.
• Maintain high-availability SAP environments including clustering, load balancing, and failover strategies.
• HANA Database Administration
• Perform HANA installation, upgrades, revision updates, backup & recovery, tenant management.
• Conduct HANA performance tuning, memory optimization, SQL plan analysis, and configuration for large-scale utility workloads.
• Upgrades, Migrations & S/4HANA Projects
• Lead SAP system conversions, OS/DB migrations, Unicode migrations, and S/4HANA greenfield/brownfield deployments.
• Expert knowledge of SUM, DMO, Maintenance Planner, and Upgrade Planner tools.
• Cloud & Infrastructure Expertise
• Manage SAP environments hosted on Azure, AWS, or GCP including infrastructure sizing and cloud migration strategies.
• Work with virtualization environments (VMware, Hyper‑V), Linux/Unix/Windows administration.
• Performance, Security & Compliance
• Perform deep-dive system performance optimization, kernel updates, and parameter tuning.
• Implement SAP security best practices, patching policies, and compliance standards (NERC, SOX, GDPR—based on region).
• Support audits and system hardening initiatives.
• Disaster Recovery & High Availability
• Architect, implement, and test DR strategies using HANA System Replication, backup/restore, and multi-site replication.
• Maintain 24/7 uptime SLAs critical to utility operations.
• Collaboration & Technical Leadership
• Provide expert-level guidance to Basis team members, developers, and functional consultants.
• Work closely with utility business teams to support billing, meter management, GIS, customer service, and field operations modules.
• Manage vendor coordination and escalation with SAP OSS.

Key Requirements and Technology Experience:

• Must Have Skills: SAP BASIS
• S4HANA
• Database Administrator
• 15–20 years in SAP Basis administration with deep hands-on experience.
• Strong expertise in:
• SAP ECC 6.0 (EHP upgrades)
• SAP S/4HANA (1809/1909/2020/2022/2023)
• HANA 1.0 & HANA 2.0
• SAP BW/4HANA, PI/PO, GRC, Fiori, and SAP Gateway
• SAP Router, Web Dispatcher, SLD, CTS/ChaRM
• SAP Cloud Connector,SAP Gateway
• Experience in SAP OpenText preferred
• Proficiency in Linux (SUSE/RHEL) and Windows environments.
• Experience with Azure/AWS cloud foundations, automation, and monitoring (Solution Manager, Focused Run).
• Prior experience in Utility Industry is highly preferred:
• Work Management ,Asset Management,
• Integration with GIS, Oracle systems, SCADA, and AMI platforms
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Ability to lead technical teams and drive mission-critical initiatives.
• Comfortable working in a 24/7 operations environment as needed.
• Bachelor’s degree in computer science, Engineering, or related field (preferred).
• SAP Technical Certifications in:
• SAP Basis
• S/4HANA Administration
• HANA Operations
• ITIL certification is an advantage.
• Implementation
• Enhancement
• Support

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

• 
  
• C2 Eligibility is Required
  
• Credit check is required
  
• overtime, travel, on call, weekends, off hours As needed
  
• Work Hours - 8am - 5 pm
  

• 
  
• A typical day for a zVM administrator usually starts with checking system health-reviewing logs, monitoring alerts, and ensuring servers and critical services are running smoothly.
  
• By the end of the day, a zVM admin ensures systems are stable, secure, and ready for whatever workloads come next.
  
• Performs operational support for zVM environment: Work tickets, perform upgrades, participate in disaster recovery exercises.
  

• 
  
• Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery support for systems software.
  
• 40% Research and analyze systems software problems and implement workable solutions or escalate as appropriate.
  
• 40% Install, test, and maintain systems software including installing updates, upgrades, and patches, initiating tests of system programs and observing results to detect errors or work stoppage, and modifying code to correct errors.
  
• 10% Assist in internal and external audits being performed across multiple lines of business for multiple platforms.
  
• 5% Participate in planning and execution of disaster recovery procedures.
  
• 5% Cross train in all areas of systems programming in order to efficiently perform on-call rotation.
  
  

• 
  
• 2-3 people specific to zVM but part of a larger 14 person team.
  

• 
  
• Strong analytical and logical thinking skills.
  
• Comprehension of advanced data storage techniques, basic database philosophy, database management, and advanced programming techniques.
  
• Understand the requirements for maintaining production systems and the effect of systems changes.
  
• Solid understanding of currently utilized programming productivity tools and their use.
  
• Solid understanding of quality assurance and implementation strategies of systems software.
  
• Able to acquire knowledge of programming languages and tools used in the department.
  
• Able to analyze software specifications for completeness and compatibility with operation systems.
  

• 
  
• Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
  

• 
  
• 4 Years IT experience including varied programming experience.
  

• 
  
• zVM, RACF, Operations Manager, IBM Backup and Restore Manager, IBM Tape Manager
  

• 
  
• ServiceNow, REXX Coding, Linux skills, Jenkins, GitHub.
  

• 
  
• Written and oral communication to communicate with customers as well as clearly articulate work with peers and management, customer service, initiative to address things before someone else has to tell you.
  

Work type: FTE

Contract B2B

Language: English

Contract Duration: 6 to 12 months

Job Summary

We are seeking a knowledgeable Mac Specialist with strong experience in macOS to support, configure, and maintain Apple devices within the organization. The candidate will provide technical assistance, troubleshoot issues, and ensure smooth operation of Apple systems.

Key Responsibilities

Install, configure, and maintain macOS on Apple devices such as MacBook Pro, MacBook Air, and iMac.

Troubleshoot hardware and software issues related to macOS systems.

Manage user accounts, system permissions, and device configurations.

Install and update applications on Mac systems.

Provide technical support to employees using Apple devices.

Manage system updates, backups, and security settings.

Assist with device deployment and configuration.

Support integration with enterprise tools like Microsoft Office and Google Workspace.

Required Skills

Strong knowledge of macOS administration and troubleshooting.

Experience working with Apple hardware and software.

Basic knowledge of Unix / Linux commands.

Understanding of networking concepts (Wi-Fi, VPN, printers).

Good problem-solving and communication skills.

Preferred Skills

Experience with device management tools like Jamf Pro.

Knowledge of scripting (Bash or Python).

Experience supporting Mac users in enterprise environments.