Amazon Remote Control Program Jobs in Usa
38 positions found — Page 2
P
Security Lead/Information Security Officer
✦ New
Salary not disclosed
Security Lead/Information Security Officer
Job ID
2025-2135
# of Openings
1
Overview
Pyramid Systems is looking for a Infotmation Security Officer who is passionate about bringing top secerity to Federal clients .
Key Skills:
- 5+ years of experience in the ISSO field, focusing on supporting the security activities associated with evaluating, implementing, managing security practices, and continued operations of new and existing technologies
- Understanding of CI/CD pipeline and enterprise DevSecOps implementation is preferred
- Experience with Amazon Web Services (AWS) Architecture
- Experience with Continuous Monitoring and reporting monthly status reports
- Experience analyzing and reporting cyber security vulnerability scans
- Artificial Intelligence / Machine Learning experience a bonus
Responsibilities
- Communicate regularly with DHS customers and internal engineering teams to lead required RMF process/steps to assess and authorize a system obtaining and maintaining a full ATO (Authority to operate).
- Perform monthly continuous monitoring reporting to include analysis of scans, logs, accounts, etc.
- Assist the customer with authorizing assessment and authorization (A&A) documentation.
- Support writing and reviewing of Risk Management Framework (RMF) documentation packages to support risk assessments.
- Design and execute the security testing plan of all requirements and analysis required to complete a RMF package document for submittal and approval.
- Knowledge of web, databases, containers, and application security scanning and reporting for RMF processes, procedures, and governance.
- Knowledge of Cybersecurity, Network, Systems, and Software Engineering best practices
- Experience with CSAM, STIGs, and SRGs.
- Be proficient with vulnerability scanning tools and frameworks to evaluate the security posture of a system.
- Assist the customer in preparing training and table top exercises for contingency planning, incident response and disaster recovery.
- Have technical understanding of cloud technologies (i.e., AWS, microservices, zero trust, data streaming, data pipelines, containers, etc.) and their implementation within the customer's network environments.
- Shall complete ISSO USCIS provided training as required
Qualifications
- 5+ years of experience in the ISSO field, focusing on supporting the security activities associated with evaluating, implementing, managing security practices, and continued operations of new and existing technologies
- Experience with requirements analysis, architect, design, and documentation development of cybersecurity and information security solutions
- Experience leading RMF for IATT/ATO activities involving custom on-prem and cloud solutions is a bonus.
- Experience performing vulnerability risk analysis on the deficiencies found during RMF control testing.
- Experience with cybersecurity tools and scanners used to evaluate the security posture of the system/enclave (preferred tool experience: Palo Alto Prisma Cloud, BurpSuite, Checkmarx, NexusIQ, SonarQube)
- Experience with Jira, Confluence, Splunk
- Expertise in Agile and DevSecOps approaches
- Artificial Intelligence / Machine Learning experience a bonus
- MUST BE US CITIZEN and OBTAIN A PUBLIC TRUST
Education:
- Bachelor's Degree in Computer Science or related filed required
Target Pay Range
The below listed pay range for this position is not a guarantee of compensation or salary. The final offered salary will be influenced by a host of factors including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Pyramid Systems that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits, to include our Employee Stock Ownership Program, FlexPTO, and learning and development opportunities.
Pyramid Min
USD $113,769.00/Yr.
Pyramid Max
USD $170,653.00/Yr.
Why Pyramid?
Pyramid Systems, Inc. is an award-winning, technology leader, driving digital transformation across federal agencies. We empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions so federal agencies can meet their mission goals. Voted a Top Workplace, both regionally (Washington, DC) and Nationally (USA) the past 2 years (2023 and 2024) based on the feedback from our employees, we are headquartered in Fairfax, VA. and have a growing national footprint. We value and promote our Flexible Workplace approach because of the positive impacts it has on work-life integration. We remain committed to ensuring every employee's voice is heard, performance and results are recognized and rewarded, development and advancement is a focus, and diversity, equity and inclusion is a company priority. We offer competitive compensation and benefits (including a recently launched Employee Stock Ownership Plan - ESOP), a robust performance-based rewards program, and we know how to have fun! Our people and culture have endured and delivered for our clients for nearly three decades.
EEO Statement
Pyramid Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Not Specified
P
Splunk Engineer/Cloud Logging Engineer (CLS Support)
✦ New 🏢 Pyramid Systems
Salary not disclosed
Splunk Engineer/Cloud Logging Engineer (CLS Support)
Job ID
2026-2158
# of Openings
1
Overview
Pyramid Systems is seeking an Cloud Logging Engineer (Splunk & AWS) who is responsible for ensuring the availability, performance, and security.
Responsibilities
- Advise on cost efficiency for future usage and cost optimization for current infrastructure.
- Automate the management and enforcement of policies.
- Create and maintain documentation related to architecture and operational processes for CLS (Centralized Logging Solution).
- Develop a set of best practices and architecture patterns.
- Help maintain regulatory compliance of the CLS (Centralized Logging Solution) infrastructure.
- Help monitor and maintain CLS performance, availability, and capacity.
- Help maintain application container images.
- Offer solutions for ingestion of logs to Splunk via cloud native solutions.
- Maintain all infrastructure as code.
- Provide operations monitoring of CLS platform to enable proactive issue identification, response, and resolution.
- Recommend and execute improvements to the existing CLS architecture and design with growth and scalability in mind to optimize performance, stability, reliability, and agility.
- Responsible for reporting on current infrastructure status, and planning for future usage.
- Responsible for Beats agent deployments and container infrastructure analysis, optimization, and capacity planning.
- Maintain CI/CD pipelines for configuration deployments to applications.
- Support large-scale deployments with data feeds from multiple on premise and cloud data centers.
- Upgrade, install, configure monitoring solution for AWS for Windows and Linux servers.
- Utilize automation tool such as Terraform, Ansible, AWS Cloud Formation, Azure Resource Manager, or similar.
- Participate in a rotating on call schedule and weekly off hours maintenance.
Qualifications
- Splunk certification required***
- Candidate background eligibility requirements are United States citizen or be a Permanent Resident and have lived in the United States for at least 3 years, clean criminal background and able to obtain a Public Trust (High-Risk) Position.
Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline OR AWS/Azure Certification (AWS Professional / Specialty Cert. OR Azure Expert / Advanced Cert.) OR 4 years of relevant experience in one of the VAECOT suite of tools (Science Logic, Dynatrace, Turbot, AppDynamics)
Minimum of three (3) years of experience in leading technical teams to achieve objectives and outcomes.
Minimum of six (6) years setting up, configuring, and using AWS cloud operational tools to ensure service level agreements and performance targets are met, and continued compliance with policies, standards and guidelines.
Minimum of three (3) years specific to monitoring Centralized Logging Solution (CLS)/Splunk
Subject matter expertise with ALL VAEC Cloud Service Providers which currently includes Microsoft Azure and Amazon Web Services (AWS).
Experience with programming with Splunk language (SPL) or equivalent (e.g., Python, Powershell, AWS or Azure CLI).
One or more of these Splunk certifications: Splunk Core Certified Power User, Splunk Core Certified Advanced Power User, Splunk Enterprise Certified Admin, Splunk Enterprise Certified Architect, Splunk Enterprise Security Certified Admin, Splunk IT Service Intelligence Certified Admin.
Knowledge of enterprise logging, with a focus on security event logging.
Solid understanding of cloud concepts, either using Azure or AWS semantics.
Experience in one or more of the VAECOT suite of tools, shown below:
VAEC Operational Tools (VAECOT)
Some experience in one or more of the following tools:
Third party tools
* Application Performance Monitoring: Dynatrace, AppDynamics
* Cloud Security: Nessus, NetSkope, Enterprise Security External Change Council, Identity and Assessment Management, Continuous Monitoring as a Service, McAfee, eMASS, Centrify
* Cloud Governance: Turbot
* DevOps/Configuration Management/Help Desk: Ansible, Service Desk, ScienceLogic, ServiceNow, SPLUNK, Jira ServiceDesk, Cloudockit, GitHub
* Containerization: Red Hat OpenShift
* Migration: CloudKey, Version One
* Reporting: Apptio
Cloud Service Provider (CSP) Operational Tools Tools/Services
* AWS Security: System Manager (Explorer and OpsCenter), CloudWatch, Config, CloudTrail, Elasticsearch (Kinesis DataStreams), GuardDuty, Inspector, Key Management Service (KMS), Security Hub, Directory Service, Identity and Access Management, Resource Access Manager, Cognito, Secrets Manager, Certificate Manager, Artifact
* Aws Monitoring and Logging: QuickSight, Eventbridge (AWS Kinesis DataStreams), Simple Notification Service (SMS), Elasticsearch (AWS Kinesis DataStreams), CloudTrail, CloudWatch
* Aws Networking: Virtual Private Cloud (VPC), Route S3, API Gateway, Direct Connect, AppStream 2.0, Transit Gateway, Elastic Loadbalancer, Firewall Manager, WAF & Shield
* AWS Storage: Cloud Tiering Services to S3 from On-Prem, Simple Storage Services (S3), S3 Glacier, Storage Gateway, Elastic File System (EFS), Backup
* Azure Security: Monitor (Log Analytics and ASC), Event Hubs, Security Center (ASC), Information Protection (AIP) , Key Vault, PowerBI, Network Watcher (Performance Monitor), Monitor (Log Analytics and ASC)
* Azure Monitoring and Logging: Information Protection (AIP), Advance Threat Protection, Security Center (ASC), Information Protection (AIP), Key Vault, Active Directory, Role Based Access Control (RBAC), Resource Manager (ARM), Resource Graph (ARG), Active Directory B2C, Key Vault, App Service, Service Trust Portal
* Azure Networking: Virtual Network, Traffic Manager, DNS, Application Gateway, Express Route, Web Apps, FrontDoor, VPN Gateway, Loadbalancer, Firewall
* Azure Storage: NetApp File Service, Storage (Blobs, Disks, Files, Queues, Tables), Storage Archive Access Tier, StorSimple, Files, Backup
Target Pay Range
The below listed pay range for this position is not a guarantee of compensation or salary. The final offered salary will be influenced by a host of factors including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Pyramid Systems that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits, to include our Employee Stock Ownership Program, FlexPTO, and learning and development opportunities.
Pyramid Min
USD $92,168.00/Yr.
Pyramid Max
USD $138,252.00/Yr.
Why Pyramid?
Pyramid Systems, Inc. is an award-winning, technology leader, driving digital transformation across federal agencies. We empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions so federal agencies can meet their mission goals. Voted a Top Workplace, both regionally (Washington, DC) and Nationally (USA) the past 2 years (2023 and 2024) based on the feedback from our employees, we are headquartered in Fairfax, VA. and have a growing national footprint. We value and promote our Flexible Workplace approach because of the positive impacts it has on work-life integration. We remain committed to ensuring every employee's voice is heard, performance and results are recognized and rewarded, development and advancement is a focus, and diversity, equity and inclusion is a company priority. We offer competitive compensation and benefits (including a recently launched Employee Stock Ownership Plan - ESOP), a robust performance-based rewards program, and we know how to have fun! Our people and culture have endured and delivered for our clients for nearly three decades.
EEO Statement
Pyramid Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Not Specified
K
Amazon Operations Manager
Salary not disclosed
Komar Distribution is seeking an Amazon Operations Manager to own the execution and operational performance of our Amazon business. This role is responsible for managing inventory flow, fulfillment execution, and logistics performance primarily through Amazon platforms, warehouse and logistics, ensuring inventory accuracy, order integrity, and compliance across FBA, FBM, and wholesale channels.
This position serves as the Amazon operations owner and will report to the VP of Marketplace Sales, while acting as the primary operational link between Amazon, logistics partners, and internal teams. The ideal candidate is highly comfortable working in Amazon and logistics systems, understands fulfillment workflows end to end, and uses data and process control to drive results.
Core Responsibilities
Amazon & Systems Operations Ownership
- Act as the primary owner of Amazon operational workflows across Seller Central, Vendor Central, warehouse management and logistics systems
- Manage Amazon operations through data, reporting, and system controls, not manual floor supervision
- Monitor operational KPIs including IPI, inbound performance, shortages, cancellations, chargebacks, and storage exposure
- Translate system signals and performance data into clear execution priorities
Amazon Fulfillment & Inventory Execution
- Own FBA operations end to end, including allocation, replenishment logic, inbound scheduling, inventory placement, and storage strategy
- Manage FBA inbound workflows, inventory transfers, and compliance with Amazon packaging, labeling, prep, and IPI requirements
- Oversee FBM and wholesale order execution through Amazon and internal order management systems
- Evaluate and support ship-direct-from-factory and cross-dock workflows from a systems and process perspective
Inventory Control, Visibility & Reconciliation
- Own inventory accuracy and visibility across FBA, FBM, wholesale, and DTC channels
- Lead inventory reconciliation and resolution within Amazon systems, including stranded inventory, shortages, overages, inbound discrepancies, and chargebacks
- Monitor inventory positioning and movement across Amazon's FC network and internal locations
- Manage aged inventory risk and storage exposure through proactive system-based controls
- Partner with planning teams to execute replenishment strategies aligned with system constraints and performance goals
Logistics & Partner Coordination
- Coordinate inbound and outbound freight execution through carriers, freight forwarders, and 3PL partners
- Manage logistics performance through shipment tracking, documentation, and exception management systems
- Troubleshoot transportation and handoff issues by identifying root causes across systems and partners
Order Flow, Exceptions & Escalations
- Oversee order flow, routing, and prioritization across Amazon, WMS, ERP, Salesforce, and Shopify
- Own Amazon and DTC operational escalations, including late shipments, cancellations, compliance failures, and system defects
- Use structured root cause analysis and corrective action to prevent repeat issues and improve turnaround time
Launches, Peaks & Expansion
- Support new product launches, bundles, kits, promotions, and seasonal peaks through system readiness and inventory planning
- Prepare Amazon and logistics workflows for international expansion and new fulfillment programs
Qualifications
- 3–5 years of experience in Amazon operations, logistics operations, or fulfillment systems management
- Strong hands-on experience with Amazon Seller Central and/or Vendor Central
- Understanding of FBA, FBM, inventory controls, and Amazon compliance requirements
- Experience managing inventory, orders, and logistics through WMS, ERP, OMS, etc
- Proven ability to manage operational issues through systems, data, and process design
- Strong analytical, problem-solving, and cross-functional communication skills
Not Specified
H
Head of Amazon Performance Advertising & AI Automation (Fine Jewelry)
Salary not disclosed
Job Title: Head of Amazon Performance Advertising & AI Automation (Fine Jewelry)
Location: Chicago, IL
Industry: Fine Jewelry
Market: US
Channel: Amazon
Direct Reports: None
Salary Range: (USD) $100k to $150k in annual base salary depending on experience + up to 100% in bonus
Visa: No sponsorship possible. Must have valid work authorization
Job ID: ZR_9552_JOB
Remote work policy: On-site
Job Seniority: Middle Management Level
Company size: Medium (50-1000 ppl)
Company Ownership: Privately Owned
Industry(ies): Jewelry, Consumer Goods, Luxury Goods, Watches / Jewelry,
Function(s): Digital Marketing, eCommerce,
Region(s): Chicago, NORTH AMERICA, USA, Illinois
Company description
Our client is an established player in the fine jewelry sector, with a long-standing B2B business and a rapidly growing direct-to-consumer channel on Amazon. The organization operates with dedicated internal teams covering product, pricing, and creative execution. The next phase of growth requires building deeper, in-house performance advertising capability and reducing reliance on external agencies.
Objective of the Role
The Head of Amazon Performance Advertising and AI Automation will own paid media performance on Amazon, with clear accountability for revenue growth and efficiency. This leader will define strategy, manage spend, and build an AI-enabled optimization approach that improves speed and decision quality across thousands of SKUs. Success will be measured by profitable growth, disciplined KPI management, and the successful transition of critical performance capabilities from agencies to an internal operating model.
Ideal Profile
The ideal candidate is an Amazon Ads performance specialist who has operated in a high-growth environment and is comfortable acting as an owner of results. They are highly analytical, decisive, and able to turn complex datasets into clear actions. They are also automation-minded, able to use modern AI tools and work effectively with engineers or external technical resources to build systems that scale. Industry background is flexible; demonstrated Amazon performance outcomes matter most.
Responsibilities
- Own Amazon advertising strategy and execution across Sponsored Products, Sponsored Brands, and Sponsored Display, ensuring strong ROAS and contribution margin discipline.
- Manage and optimize a significant annual advertising budget, reallocating spend dynamically based on performance signals and business priorities.
- Design and implement an AI-enabled optimization framework (bidding, targeting, budget allocation, experimentation cadence, and performance monitoring).
- Build dashboards, analytics, and reporting that provide clear visibility into performance drivers by SKU, category, and campaign type.
- Lead the transition away from agency dependency, including knowledge capture, process definition, and a controlled handover of programs and playbooks.
- Partner closely with internal teams (pricing, promotions, product, and creative) to align advertising decisions with assortment, inventory, and promotional plans.
- Establish test-and-learn rigor, including structured experimentation and rapid iteration to identify scalable growth levers.
- Build and manage a support model over time (internal hires and/or offshore analysts), with clear SOPs and quality controls.
Requirements
- Proven track record owning Amazon Ads PPC performance in a high-volume catalog environment, including budget ownership and measurable growth outcomes.
- Strong command of performance marketing metrics and levers (ROAS, TACoS, CVR, CTR, CPC, contribution margin, incrementality considerations).
- Demonstrated ability to use automation and data tooling (advanced spreadsheets, BI dashboards, scripts, APIs, or equivalent approaches) to scale decision-making.
- Comfort leveraging modern AI tools to accelerate analysis, workflow automation, and operational efficiency, with the judgment to validate outputs.
- Strong business acumen and a bias for action, able to make rapid decisions while maintaining KPI and profitability discipline.
- Excellent stakeholder management, with the ability to operate cross-functionally without owning creative production.
- Location: preference for an in-office presence, with flexibility for exceptional candidates.
Not Specified
Sr. Industry Specialist, Regulations Tech & Assurance
🏢 Amazon
Salary not disclosed
The Sr. Industry Specialist will be focused on driving and implementing Amazon control framework, providing the foundation for all Amazon security teams to point to a single source of truth to meet security compliance obligations.
This role will help establish automation requirements for control monitoring as well as support onboarding of new customers to the Amazon control framework.
Key job responsibilities
- Contribute to the continuous evolution of the Amazon Control Framework, including developing and maintaining the control library, create control lifecycle processes, ensure appropriate mappings to industry standards, amazon policies and standards
- Work with control owners, compliance, GRC product teams to strategize on automation strategy for evidence collection and continuous control monitoring
- Identify compliance shift-left security controls and partner with engineering to embed automated guardrails directly into the SDLC and CI/CD pipelines
- Develop functional and technical requirements for automated control monitoring
- Proactively look for areas of improvement and provide value added advice and insight on process and controls improvements, policy and standards changes and drive continuous advancement of compliance automation capabilities
- Develop and maintain a framework that enables various Amazon business units/teams to meet business objectives and legal/regulatory requirements using a central framework.
- Develop measurements and metrics of the program to report up to executive management
About the team
Joining the Regulations Tech & Assurance team provides the unique challenge and opportunity to solve security issues across a diverse set of global businesses. The ideal candidate will draw upon exemplary project management capabilities, critical thinking, problem-solving skills, and a passion for creating reliable, maintainable, and secure solutions. The candidate should be open to new challenges, proficient at multi-tasking, innovative, self-directed, and a great team player. Candidates should drive continuous process improvement and collaborate effectively with cross-functional business and security teams to solve problems and implement solutions.
About Amazon Security
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
- Bachelor's degree or equivalent in Information Security, Computer Science, Risk Management, Engineering, Math, Statistics, or a related discipline, or equivalent technology experience
- 8+ years of relevant industry experience, including assurance and technology compliance.
- Skilled in risk management, Information security controls and making complex business/risk trade-off recommendations and decisions.
- Technical knowledge and familiarity with information security standards such as NIST CSF, ISO 27k, SOC 2, NIST 800-171, PCI etc.
- Experience with GRC tools (Ex. ServiceNow)- Related security control and compliance experience in various frameworks including: HIPAA, HITRUST, PCI DSS, GLBA, ISO, NIST, etc.
- CISSP, CISA, CISM, CIPP, CEH and/or other comparable security controls or audit certifications preferred.
- Experience with service-oriented architectures and web services security.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , TX, Austin - 119,3 ,900.00 USD annually
USA, WA, Seattle - 119,3 ,900.00 USD annually
This role will help establish automation requirements for control monitoring as well as support onboarding of new customers to the Amazon control framework.
Key job responsibilities
- Contribute to the continuous evolution of the Amazon Control Framework, including developing and maintaining the control library, create control lifecycle processes, ensure appropriate mappings to industry standards, amazon policies and standards
- Work with control owners, compliance, GRC product teams to strategize on automation strategy for evidence collection and continuous control monitoring
- Identify compliance shift-left security controls and partner with engineering to embed automated guardrails directly into the SDLC and CI/CD pipelines
- Develop functional and technical requirements for automated control monitoring
- Proactively look for areas of improvement and provide value added advice and insight on process and controls improvements, policy and standards changes and drive continuous advancement of compliance automation capabilities
- Develop and maintain a framework that enables various Amazon business units/teams to meet business objectives and legal/regulatory requirements using a central framework.
- Develop measurements and metrics of the program to report up to executive management
About the team
Joining the Regulations Tech & Assurance team provides the unique challenge and opportunity to solve security issues across a diverse set of global businesses. The ideal candidate will draw upon exemplary project management capabilities, critical thinking, problem-solving skills, and a passion for creating reliable, maintainable, and secure solutions. The candidate should be open to new challenges, proficient at multi-tasking, innovative, self-directed, and a great team player. Candidates should drive continuous process improvement and collaborate effectively with cross-functional business and security teams to solve problems and implement solutions.
About Amazon Security
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
- Bachelor's degree or equivalent in Information Security, Computer Science, Risk Management, Engineering, Math, Statistics, or a related discipline, or equivalent technology experience
- 8+ years of relevant industry experience, including assurance and technology compliance.
- Skilled in risk management, Information security controls and making complex business/risk trade-off recommendations and decisions.
- Technical knowledge and familiarity with information security standards such as NIST CSF, ISO 27k, SOC 2, NIST 800-171, PCI etc.
- Experience with GRC tools (Ex. ServiceNow)- Related security control and compliance experience in various frameworks including: HIPAA, HITRUST, PCI DSS, GLBA, ISO, NIST, etc.
- CISSP, CISA, CISM, CIPP, CEH and/or other comparable security controls or audit certifications preferred.
- Experience with service-oriented architectures and web services security.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , TX, Austin - 119,3 ,900.00 USD annually
USA, WA, Seattle - 119,3 ,900.00 USD annually
Not Specified
Sr. TPM, Prime Air
🏢 Amazon
Salary not disclosed
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers and are excited for what's to come. If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team!
Check out more information about Prime Air on the About Amazon blog: Prime Air (PA) is seeking a Sr. Technical Program Manager to oversee the development of software functionality within our ultra-fast drone delivery operations.
This role will be responsible for ensuring high standards for certifying airborne systems, working closely with design and systems engineering staff powering a flywheel of continuous improvement in drone design and system integration.
Partnering with the drone system development and various engineering disciplines, you will oversee software and hardware development, verification and validation, configuration management, and quality assurance to ensure compliance to Design Assurance Levels and software development standards. Strong cross-functional engineering fundamentals skills are essential, as well as strong technical communication and documentation skills. Your ability to translate complex system functions into digestible insights and summarize effectively with stakeholders at all levels will be critical to success in this role.
This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf.
Key job responsibilities
Key job responsibilities
- Own and drive system-level milestone tracking and implementation, dependency mapping, and schedule updates.
- Oversee software and hardware development, verification, configuration management, and quality assurance to ensure compliance to Design Assurance Levels and software development standards
- Communicate effectively across all organizational levels, presenting strategies and results to senior leadership and operational partners- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , WA, Seattle - 148,7 ,200.00 USD annually
Check out more information about Prime Air on the About Amazon blog: Prime Air (PA) is seeking a Sr. Technical Program Manager to oversee the development of software functionality within our ultra-fast drone delivery operations.
This role will be responsible for ensuring high standards for certifying airborne systems, working closely with design and systems engineering staff powering a flywheel of continuous improvement in drone design and system integration.
Partnering with the drone system development and various engineering disciplines, you will oversee software and hardware development, verification and validation, configuration management, and quality assurance to ensure compliance to Design Assurance Levels and software development standards. Strong cross-functional engineering fundamentals skills are essential, as well as strong technical communication and documentation skills. Your ability to translate complex system functions into digestible insights and summarize effectively with stakeholders at all levels will be critical to success in this role.
This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf.
Key job responsibilities
Key job responsibilities
- Own and drive system-level milestone tracking and implementation, dependency mapping, and schedule updates.
- Oversee software and hardware development, verification, configuration management, and quality assurance to ensure compliance to Design Assurance Levels and software development standards
- Communicate effectively across all organizational levels, presenting strategies and results to senior leadership and operational partners- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , WA, Seattle - 148,7 ,200.00 USD annually
Not Specified
Quality Lead - US Urban, Hub Delivery
🏢 Amazon
Salary not disclosed
Amazon Hub Delivery is transforming last-mile delivery by partnering with local small businesses to provide flexible, cost-effective delivery service that delights customers. As this emerging Amazon Logistics (AMZL) delivery channel scales exponentially across US Urban markets, we need a Senior Program Manager to lead quality initiatives that ensure our delivery partners consistently meet Amazon's high standards. This role manages a team of 6 L4 Program Managers and owns the quality strategy, operational mechanisms, and partner performance standards that enable Hub Delivery to scale while maintaining customer trust.
This role is critical as US Urban Hub Delivery expands from dozens to hundreds of delivery partners. You will define what quality excellence looks like for a partner-based delivery model, build scalable mechanisms to measure and improve performance, and develop a team capable of supporting rapid growth. The ideal candidate combines proven people leadership with deep expertise in logistics quality, partner management, or marketplace operations. You will navigate the unique challenges of a third-party delivery network balancing partner autonomy with Amazon standards, building quality controls that scale, and ensuring consistent customer experience across diverse small business operators.
Key job responsibilities
People Leadership
Hire, develop, and retain 6 L4 Program Managers, raising the performance bar with each decision
Set clear goals and provide ongoing coaching to accelerate team growth and career development
Build a culture of ownership, innovation, and customer obsession within your team
Conduct performance reviews, promotion assessments, and succession planning
Quality Strategy & Execution
Own the quality vision and strategy for US Urban Hub Delivery, defining success metrics and improvement targets
Develop and implement quality standards, mechanisms, and governance frameworks that scale across 40K delivery partners
Drive root cause analysis on quality defects and implement systemic solutions to prevent recurrence
Partner with operations teams to balance quality, cost, and speed as the network scales
Program Management
Lead cross-functional initiatives spanning product, operations, marketing, finance, and risk teams
Identify scale blockers and parity gaps across quality programs; drive resolution with stakeholders
Build KPI reporting and dashboards that provide clear visibility into quality performance and trends
Manage program budgets and resource allocation to maximize impact
Stakeholder Influence
Present quality insights and recommendations to senior leadership, influencing strategic decisions
Build alignment across regional and functional leaders on quality standards and trade-offs
Navigate ambiguity and resolve conflicts between competing priorities
Represent US Urban quality needs in global Hub Delivery forums
Operational Excellence
Identify opportunities to standardize processes and eliminate redundant efforts across the organization
Build mechanisms that codify best practices and enable autonomous decision-making
Drive continuous improvement through data analysis, experimentation, and feedback loops
Shepherd special projects from ideation through deployment, ensuring successful adoption
A day in the life
You start your day reviewing quality metrics from the previous week, identifying trends that require attention. You coach one of your L4 PMs through a challenging stakeholder negotiation, helping them frame the quality impact in business terms.
You lead a working session with operations and product leaders to align on quality standards for a new delivery model launching in Q2. You identify a gap in partner training that's driving defects and assign your team to build a scalable solution.
You spend time with each team member in 1:1s, discussing their career goals and providing feedback on recent deliverables. You review a promotion document for one of your high performers.
You present quality trends to the US Urban leadership team, recommending investment in automated quality checks that will reduce defects by 30% while cutting manual review costs. You secure commitment and budget to proceed.
You end the day reviewing resumes for an open L4 role on your team, looking for candidates who will raise the bar.
About the team
The Quality team ensures Hub Delivery partners meet Amazon's high standards for customer experience. We build mechanisms that scale, drive continuous improvement, and balance quality with growth. We are a team of builders who dive deep into data, invent solutions to complex problems, and obsess over customer trust.- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Knowledge of SQL
- Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level- Experience managing, analyzing and communicating results to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , TX, Austin - 127,2 ,100.00 USD annually
This role is critical as US Urban Hub Delivery expands from dozens to hundreds of delivery partners. You will define what quality excellence looks like for a partner-based delivery model, build scalable mechanisms to measure and improve performance, and develop a team capable of supporting rapid growth. The ideal candidate combines proven people leadership with deep expertise in logistics quality, partner management, or marketplace operations. You will navigate the unique challenges of a third-party delivery network balancing partner autonomy with Amazon standards, building quality controls that scale, and ensuring consistent customer experience across diverse small business operators.
Key job responsibilities
People Leadership
Hire, develop, and retain 6 L4 Program Managers, raising the performance bar with each decision
Set clear goals and provide ongoing coaching to accelerate team growth and career development
Build a culture of ownership, innovation, and customer obsession within your team
Conduct performance reviews, promotion assessments, and succession planning
Quality Strategy & Execution
Own the quality vision and strategy for US Urban Hub Delivery, defining success metrics and improvement targets
Develop and implement quality standards, mechanisms, and governance frameworks that scale across 40K delivery partners
Drive root cause analysis on quality defects and implement systemic solutions to prevent recurrence
Partner with operations teams to balance quality, cost, and speed as the network scales
Program Management
Lead cross-functional initiatives spanning product, operations, marketing, finance, and risk teams
Identify scale blockers and parity gaps across quality programs; drive resolution with stakeholders
Build KPI reporting and dashboards that provide clear visibility into quality performance and trends
Manage program budgets and resource allocation to maximize impact
Stakeholder Influence
Present quality insights and recommendations to senior leadership, influencing strategic decisions
Build alignment across regional and functional leaders on quality standards and trade-offs
Navigate ambiguity and resolve conflicts between competing priorities
Represent US Urban quality needs in global Hub Delivery forums
Operational Excellence
Identify opportunities to standardize processes and eliminate redundant efforts across the organization
Build mechanisms that codify best practices and enable autonomous decision-making
Drive continuous improvement through data analysis, experimentation, and feedback loops
Shepherd special projects from ideation through deployment, ensuring successful adoption
A day in the life
You start your day reviewing quality metrics from the previous week, identifying trends that require attention. You coach one of your L4 PMs through a challenging stakeholder negotiation, helping them frame the quality impact in business terms.
You lead a working session with operations and product leaders to align on quality standards for a new delivery model launching in Q2. You identify a gap in partner training that's driving defects and assign your team to build a scalable solution.
You spend time with each team member in 1:1s, discussing their career goals and providing feedback on recent deliverables. You review a promotion document for one of your high performers.
You present quality trends to the US Urban leadership team, recommending investment in automated quality checks that will reduce defects by 30% while cutting manual review costs. You secure commitment and budget to proceed.
You end the day reviewing resumes for an open L4 role on your team, looking for candidates who will raise the bar.
About the team
The Quality team ensures Hub Delivery partners meet Amazon's high standards for customer experience. We build mechanisms that scale, drive continuous improvement, and balance quality with growth. We are a team of builders who dive deep into data, invent solutions to complex problems, and obsess over customer trust.- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Knowledge of SQL
- Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level- Experience managing, analyzing and communicating results to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , TX, Austin - 127,2 ,100.00 USD annually
Not Specified
Quality Lead - US Rural, Hub Delivery
🏢 Amazon
Salary not disclosed
Amazon Hub Delivery is transforming last-mile delivery by partnering with local small businesses to provide flexible, cost-effective delivery service that delights customers. As this emerging Amazon Logistics (AMZL) delivery channel scales exponentially across US Urban markets, we need a Senior Program Manager to lead quality initiatives that ensure our delivery partners consistently meet Amazon's high standards. This role manages a team of 6 L4 Program Managers and owns the quality strategy, operational mechanisms, and partner performance standards that enable Hub Delivery to scale while maintaining customer trust.
This role is critical as US Urban Hub Delivery expands from dozens to hundreds of delivery partners. You will define what quality excellence looks like for a partner-based delivery model, build scalable mechanisms to measure and improve performance, and develop a team capable of supporting rapid growth. The ideal candidate combines proven people leadership with deep expertise in logistics quality, partner management, or marketplace operations. You will navigate the unique challenges of a third-party delivery network balancing partner autonomy with Amazon standards, building quality controls that scale, and ensuring consistent customer experience across diverse small business operators.
Key job responsibilities
People Leadership
Hire, develop, and retain 6 L4 Program Managers, raising the performance bar with each decision
Set clear goals and provide ongoing coaching to accelerate team growth and career development
Build a culture of ownership, innovation, and customer obsession within your team
Conduct performance reviews, promotion assessments, and succession planning
Quality Strategy & Execution
Own the quality vision and strategy for US Urban Hub Delivery, defining success metrics and improvement targets
Develop and implement quality standards, mechanisms, and governance frameworks that scale across 40K delivery partners
Drive root cause analysis on quality defects and implement systemic solutions to prevent recurrence
Partner with operations teams to balance quality, cost, and speed as the network scales
Program Management
Lead cross-functional initiatives spanning product, operations, marketing, finance, and risk teams
Identify scale blockers and parity gaps across quality programs; drive resolution with stakeholders
Build KPI reporting and dashboards that provide clear visibility into quality performance and trends
Manage program budgets and resource allocation to maximize impact
Stakeholder Influence
Present quality insights and recommendations to senior leadership, influencing strategic decisions
Build alignment across regional and functional leaders on quality standards and trade-offs
Navigate ambiguity and resolve conflicts between competing priorities
Represent US Urban quality needs in global Hub Delivery forums
Operational Excellence
Identify opportunities to standardize processes and eliminate redundant efforts across the organization
Build mechanisms that codify best practices and enable autonomous decision-making
Drive continuous improvement through data analysis, experimentation, and feedback loops
Shepherd special projects from ideation through deployment, ensuring successful adoption
A day in the life
You start your day reviewing quality metrics from the previous week, identifying trends that require attention. You coach one of your L4 PMs through a challenging stakeholder negotiation, helping them frame the quality impact in business terms.
You lead a working session with operations and product leaders to align on quality standards for a new delivery model launching in Q2. You identify a gap in partner training that's driving defects and assign your team to build a scalable solution.
You spend time with each team member in 1:1s, discussing their career goals and providing feedback on recent deliverables. You review a promotion document for one of your high performers.
You present quality trends to the US Urban leadership team, recommending investment in automated quality checks that will reduce defects by 30% while cutting manual review costs. You secure commitment and budget to proceed.
You end the day reviewing resumes for an open L4 role on your team, looking for candidates who will raise the bar.
About the team
The Quality team ensures Hub Delivery partners meet Amazon's high standards for customer experience. We build mechanisms that scale, drive continuous improvement, and balance quality with growth. We are a team of builders who dive deep into data, invent solutions to complex problems, and obsess over customer trust.- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Knowledge of SQL
- Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level- Experience managing, analyzing and communicating results to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , TX, Austin - 127,2 ,100.00 USD annually
This role is critical as US Urban Hub Delivery expands from dozens to hundreds of delivery partners. You will define what quality excellence looks like for a partner-based delivery model, build scalable mechanisms to measure and improve performance, and develop a team capable of supporting rapid growth. The ideal candidate combines proven people leadership with deep expertise in logistics quality, partner management, or marketplace operations. You will navigate the unique challenges of a third-party delivery network balancing partner autonomy with Amazon standards, building quality controls that scale, and ensuring consistent customer experience across diverse small business operators.
Key job responsibilities
People Leadership
Hire, develop, and retain 6 L4 Program Managers, raising the performance bar with each decision
Set clear goals and provide ongoing coaching to accelerate team growth and career development
Build a culture of ownership, innovation, and customer obsession within your team
Conduct performance reviews, promotion assessments, and succession planning
Quality Strategy & Execution
Own the quality vision and strategy for US Urban Hub Delivery, defining success metrics and improvement targets
Develop and implement quality standards, mechanisms, and governance frameworks that scale across 40K delivery partners
Drive root cause analysis on quality defects and implement systemic solutions to prevent recurrence
Partner with operations teams to balance quality, cost, and speed as the network scales
Program Management
Lead cross-functional initiatives spanning product, operations, marketing, finance, and risk teams
Identify scale blockers and parity gaps across quality programs; drive resolution with stakeholders
Build KPI reporting and dashboards that provide clear visibility into quality performance and trends
Manage program budgets and resource allocation to maximize impact
Stakeholder Influence
Present quality insights and recommendations to senior leadership, influencing strategic decisions
Build alignment across regional and functional leaders on quality standards and trade-offs
Navigate ambiguity and resolve conflicts between competing priorities
Represent US Urban quality needs in global Hub Delivery forums
Operational Excellence
Identify opportunities to standardize processes and eliminate redundant efforts across the organization
Build mechanisms that codify best practices and enable autonomous decision-making
Drive continuous improvement through data analysis, experimentation, and feedback loops
Shepherd special projects from ideation through deployment, ensuring successful adoption
A day in the life
You start your day reviewing quality metrics from the previous week, identifying trends that require attention. You coach one of your L4 PMs through a challenging stakeholder negotiation, helping them frame the quality impact in business terms.
You lead a working session with operations and product leaders to align on quality standards for a new delivery model launching in Q2. You identify a gap in partner training that's driving defects and assign your team to build a scalable solution.
You spend time with each team member in 1:1s, discussing their career goals and providing feedback on recent deliverables. You review a promotion document for one of your high performers.
You present quality trends to the US Urban leadership team, recommending investment in automated quality checks that will reduce defects by 30% while cutting manual review costs. You secure commitment and budget to proceed.
You end the day reviewing resumes for an open L4 role on your team, looking for candidates who will raise the bar.
About the team
The Quality team ensures Hub Delivery partners meet Amazon's high standards for customer experience. We build mechanisms that scale, drive continuous improvement, and balance quality with growth. We are a team of builders who dive deep into data, invent solutions to complex problems, and obsess over customer trust.- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Knowledge of SQL
- Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level- Experience managing, analyzing and communicating results to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , TX, Austin - 127,2 ,100.00 USD annually
Not Specified
Senior SDE, Alexa Multimodal Initiatives
🏢 Amazon
Salary not disclosed
Join the team that brought you the Touch-Screen enabled Alexa+ Echo Show devices. You will find opportunities to :
- Bring innovative experiences to millions of customers.
- Collaborate with UX and Product owners to define customer experience and product direction.
- Deliver high quality software through working in a dynamic, team-focused Agile/Scrum environment.
You don’t need any experience in those specific technologies, just an enthusiasm to build leading edge software particularly around user interfaces, cross-device APIs, or cloud-based services. If this sounds appealing to you, please contact us and we’d love to chat!
This opening is for the team that builds the Core CX for Alexa Multimodal Devices for Classic and LLM powered of Alexa.- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , MA, Boston - 168,1 ,400.00 USD annually
- Bring innovative experiences to millions of customers.
- Collaborate with UX and Product owners to define customer experience and product direction.
- Deliver high quality software through working in a dynamic, team-focused Agile/Scrum environment.
You don’t need any experience in those specific technologies, just an enthusiasm to build leading edge software particularly around user interfaces, cross-device APIs, or cloud-based services. If this sounds appealing to you, please contact us and we’d love to chat!
This opening is for the team that builds the Core CX for Alexa Multimodal Devices for Classic and LLM powered of Alexa.- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , MA, Boston - 168,1 ,400.00 USD annually
Not Specified
W
Commercial Data & Insights Manager
Salary not disclosed
About Wondercide
Wondercide was founded 15 years ago by Stephanie Boone when her dog Luna became ill from what her vet suspected was conventional flea and tick treatments and monthly pest control services. Stephanie knew there had to be a better way and set out on a mission to invent a plant-powered alternative. Today, Wondercide offers a comprehensive line of plant-powered pest control solutions for your pets, yard, home, and family with +50,000 5-star reviews on Amazon.
Wondercide, based in Austin, TX, is a privately held, high-growth, and digitally native consumer packaged goods company that has an omnichannel presence and is expanding into specialty brick-and-mortar and beyond. The company is a vertically integrated organization where sales, marketing, creative content, customer service, innovation, procurement, mixing, production, fulfillment, and more are all done in-house. This allows the team to control their own destiny from a multi-year roadmap down to quality of execution via operational excellence.
We are a close-knit, highly collaborative team of ‘doers’ who operate in an entrepreneurial and KPI-driven environment. Grit, Action, Curiosity, Ownership, and Insight are the five operating values we embody in our day-to-day work.
At Wondercide, we’re driven by a Fierce Love® for families. We wake up every day inspired by our mission to protect families of every kind, everywhere, from pests with safe, effective pest control solutions. We work with Mother Nature to deliver plant-powered products that promote well-being. We do this so families can live long, happy, and healthy lives together. We believe in doing whatever it takes to protect those we love…and that when you know better, you can do better. Our promise to customers: they’ll never have to go it alone. We’re in this together, and we’ll be there to support each step of the way.
About the Role
This role reports to the Chief Growth Officer and plays a critical part in commercial data visibility, performance reporting, and insight generation across Sales, Finance, Operations, Brand, and Growth.
You will build scalable reporting systems, automate workflows, and create dashboards that provide clear performance visibility across B2B, D2C, retail, and POS channels.
This is a hands-on analytics role focused on delivering accurate reporting, identifying key drivers, and supporting better business decisions.
What You’ll Do
Analytics & Reporting
- Write and maintain complex SQL queries and scripts to extract, transform, and analyze data from multiple systems.
- Build scalable, automated reporting models using advanced Excel/Google Sheets formulas.
- Develop and maintain dashboards in Hex (or similar BI tools), leveraging some SQL and Python as necessary.
- Create executive-ready visualizations and performance reporting frameworks.
- Ensure data accuracy, consistency, and integrity across systems.
S&OP and Forecast Visibility
- Maintain forecasting dashboards and reporting frameworks that support sales, financial, and operational planning.
- Analyze forecast variance, accuracy, and bias to surface key drivers and risks.
- Support S&OP by ensuring inputs are consolidated, validated, and clearly visualized.
- Analyze performance across omnichannel business (Retail, B2B, D2C, POS).
Syndicated Data & Category Support
- Support analysis of syndicated data sources (e.g., Nielsen or similar) to provide category performance visibility and competitive benchmarking.
- Maintain category scorecards, including distribution, velocity, pricing, and promotional metrics.
- Surface key trends and competitive movements to support retail sales strategy.
- Provide analytical support for buyer meetings and line reviews.
Data Systems & Process Optimization
- Partner with IT and data engineering resources to improve data pipelines and system integrations.
- Define data acquisition and integration logic to ensure scalability and reliability.
- Improve workflows through automation, documentation, and streamlined reporting structures.
- Document models, queries, and reporting logic for long-term scalability.
Cross-Functional Leadership
- Partner with Sales, Finance, Operations, Brand, and Product teams to answer strategic business questions.
- Translate complex data into clear insights that influence decision-making.
- Provide data-driven recommendations with clearly stated assumptions and confidence levels.
- Manage multiple priorities in a fast-paced, growth-focused environment.
What We’re Looking For
- 3+ years of experience in data analysis, business analytics, or a related field.
- Strong SQL skills and experience writing complex queries.
- Advanced Excel or Google Sheets skills.
- Experience with BI/dashboarding tools (Hex, Tableau, Power BI, Looker, or similar).
- Experience supporting commercial forecasting processes (variance analysis, accuracy tracking).
- Experience working with syndicated retail data (Nielsen, IRI, SPINS, etc.).
- Python experience (NumPy, Pandas) preferred.
- Strong analytical mindset with the ability to identify meaningful performance drivers.
- Excellent communication skills and ability to influence cross-functional stakeholders.
- Ability to work independently while collaborating effectively across teams.
Preferred Experience
- Omnichannel CPG, retail, manufacturing, or consumer goods environment.
- Experience supporting S&OP or demand planning processes.
- Pet industry or pest control experience is a plus.
Why This Role Matters
This role directly impacts how Wondercide plans, prioritizes, and grows. Your work will shape forecasting accuracy, inventory strategy, channel performance, and leadership decision-making.
If you’re excited about building scalable analytics systems that drive real business outcomes, we’d love to meet you.
What’s in it for you?
- We mentioned changing the world, right? Need more? You got it!
- Work with a dream team that will support you and help you succeed
- Good pay and benefits, including low healthcare premiums, 100% of vision and dental covered, paid volunteer time off, and extended maternity and paternity leave
- Bonus program that is based on business performance
- Performance-based review process, giving you direct influence on your performance/merit increase
- Company-wide Thankful Thursdays and Thrilling Thursdays.
- Fun swag and free Wondercide gear/products
This position is based in Round Rock, TX, at the new Wondercide headquarters, with a hybrid option available. This is not a remote position.
Here at Wondercide, we celebrate, support, and thrive on diversity and inclusion. We’re a proud Equal Opportunity/Affirmative Action Employer. If you’re interested in joining the Wondercide Pack, apply today!
Not Specified
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