Alternative Structural Technologies Inc Jobs in Usa

CPIC Analyst, Technology Business Management (TBM)

Employment Type: Full-Time

Location: Washington, DC, USA (Onsite)

Salary Range $90,000 – $110,000 annually

Position Overview

The CPIC Analyst will focus on Technology Business Management (TBM) and support Federal Chief Information Officer (CIO) organizations in advancing IT cost transparency and portfolio analysis through the Apptio platform. This role contributes to effective IT investment governance and financial management across federal IT portfolios.

Key Duties and Responsibilities

- Provide support for Capital Planning and Investment Control (CPIC) Select, Control, and Evaluate investment management processes.

- Assist in the implementation and ongoing use of Technology Business Management (TBM) practices utilizing the Apptio platform.

- Contribute to IT cost transparency efforts, including the development and maintenance of cost allocation methodologies.

- Align financial, technical, and operational data with the TBM taxonomy and standards.

- Support Apptio data ingestion processes and IT cost modeling activities.

- Perform IT investment portfolio analysis and develop reports to support Investment Review Boards (IRBs).

- Assist with lifecycle management activities across the CPIC Select, Control, and Evaluate phases.

- Support the preparation and submission of OMB Exhibit 53 and Exhibit 300 documentation, including IT portfolio summaries and major IT investment business cases.

Required Qualifications

- Ability to successfully pass a comprehensive federal background investigation.

- Bachelor's degree in Information Systems, Business Administration, Finance, Public Administration, Computer Science, or a related discipline.

- Three to five years of experience supporting Federal IT portfolio management, IT financial management, or CIO governance functions.

- Hands-on experience with Apptio, the TBM framework, IT financial modeling, and cost transparency initiatives.

- Familiarity with federal IT financial management systems and tools.

- Strong written and verbal communication skills.

Preferred Qualifications

- Prior experience supporting federal agencies such as the Department of Veterans Affairs (VA), Department of Transportation (DOT), or Department of the Treasury.

- Relevant professional certifications, including TBM Executive Foundation, Project Management Professional (PMP), or Certified Government Financial Manager (CGFM).

About Takanock

Founded in 2023, Takanock, LLC tackles the data center industry's core challenge of developing shovel-ready data center sites by leveraging decades of experience in site selection, power generation, energy markets and infrastructure. Takanock focuses on Tier I and Tier II markets where demand for data centers is greatest and power constraints are most acute. By bringing our own on-site generation and unlocking grid capacity where others struggle, we accelerate deployment timelines and ensure Continuity of PowerSM is dedicated to solving the most complex challenges at the intersection of the digital and energy industries.

Takanock is headquartered in Traverse City, Michigan, and through our additional offices in Fulton, Maryland and Austin, Texas, we focus on developing data center and power projects across the United States. Our expanding team brings a unique combination of technical expertise, market foresight, and regulatory knowledge. With the backing of a $500 million equity commitment, we are well positioned to support rapid growth through modern, secure, and scalable technology solutions.

Location, Salary, and Benefits

This position is to assist our Fulton, Maryland or Austin, Texas office. Takanock provides competitive compensation and benefits, including fully paid medical, dental, and vision plans through Blue Cross Blue Shield, a 401(k) plan with company contributions, profits-interest equity grants, an unlimited PTO policy, a monthly mobile phone stipend, and company-paid parking. The salary range for this position is $80,000-$95,000 per year with a target bonus of 15%

About the IT Associate Role

The IT Associate will join our Legal & Operations team and will work directly with the Senior Manager of GIS and Data Management Systems. This individual will play a key role in supporting the company's growing technology needs while ensuring operational alignment and clear communication between internal Engineering, Development, and Commercial teams, as well as hyperscale customers.

The IT Associate will help manage technical requirements, and will be responsible for day-to-day IT operations, user support, SaaS administration, and maintain Takanock's Microsoft-centric technology stack. The role will also involve working with building automation systems, reviewing technical schematics, and participating in root cause analysis for operational and technical issues.

The IT Associate offers meaningful exposure to modern cloud infrastructure, automation, and AI-assisted workflows, with potential for growth into more senior IT or systems roles as the company continues to expand.

Minimum Requirements

• Excellent problem- solving and, decision-making skills
• Strong PC skills
• Ability to learn quickly and develop new product skills independently
• Ability to manage multiple projects and shifting workloads in a growing industry and entrepreneurial environment

Experience and Skills

• Strong working knowledge of Windows 11 and the Microsoft ecosystem, including Microsoft Entra ID (Azure AD)
• A minimum of 1–3 years of experience in IT support, systems administration, or a related technical role
• Experience supporting or administering Copilot, Claude and, Copilot agents, and general knowledge of other AI tools, including user enablement, governance, and workflow integration
• Familiarity with SaaS platforms such as Airtable, including permissioning, integrations, and basic automation
• Experience supporting Adobe products (Adobe Acrobat, Creative Cloud licensing, user access, and troubleshooting)
• Basic understanding of networking, identity management, endpoint security, and MFA
• Ability to handle sensitive company and employee data with utmost discretion and confidentiality

Essential Functions & Key Responsibilities

IT Support and Operations

• Provide day-to-day technical and troubleshooting support for employees across the company's footprint, including hardware, software, and cloud services, Microsoft 365, Teams, SharePoint, Outlook, and Windows devices
• Manage onboarding and offboarding from an IT perspective, including account provisioning, device setup, and access controls
• Maintain accurate documentation of systems, procedures, and asset inventories
• Identify opportunities and solutions for automation and efficiency using Microsoft tools and connected SaaS platforms
• Administer and support Airtable bases, permissions, and integrations
• Manage Adobe licensing, access requests, and basic troubleshooting
• Coordinate with third-party vendors and managed service providers as needed

Microsoft Ecosystem Administration

• Assist with administration of Microsoft Entra ID, Microsoft 365, and related security controls
• Support device management, updates, and compliance policies
• Help configure and maintain SharePoint sites, Teams channels, and collaboration standards

Copilot, Claude and Automation Enablement

• Lead the technicalSupport deployment and adoption of Microsoft Copilot features and Copilot agents, Claude Cowork and other automation tools
• Collaborate with users in leveraging AI-powered tools to improve productivity and workflows

Security and Best Practices

• Support enforcement of security policies, including MFA, least-privilege access, and endpoint protection
• Assist with audits, access reviews, and compliance-related IT tasks
• Promote best practices for data protection, collaboration, and technology usage across the company

ARBA Retail Systems, headquartered near Chicago, Illinois, is a leading provider of Payroll Deduction POS Software. We serve healthcare facilities, corporations, and independently owned retail businesses, offering solutions tailored to sectors such as cafeterias, coffee bars, and retail locations. Our products are built on Microsoft’s .NET SQL framework and leverage cutting-edge Cloud Computing technology to deliver advanced POS applications. By automating transactions, our software helps businesses improve efficiency, increase sales, and enhance profitability across various industries, including healthcare and retail.

We are seeking a full-time Technology Sales Consultant to join our on-site team in Lisle, IL. In this role, you will identify client needs and provide technology-based sales solutions, act as a trusted advisor, and build long-term client relationships. You will be responsible for meeting sales targets, managing customer accounts, and collaborating with internal teams to execute sales strategies. The position also involves presenting ARBA products, recommending tailored solutions, and maintaining a continuous pipeline of potential clients.

• Expertise in Sales Consulting and Consulting, with a solid understanding of assessing client needs and providing tailored solutions
• Strong background in Sales and Sales Operations, with a proven ability to meet and exceed targets
• Experience in Account Management to build and maintain long-term client relationships
• Exceptional communication, presentation, and negotiation skills
• Ability to work effectively in a team-oriented, fast-paced environment
• Proficiency in CRM systems and Microsoft Suite
• Previous experience in the POS or retail technology industry is a plus
• Bachelor's degree in Business, Marketing, or a related field preferred

Job Description: IT Support Engineer

Locations: Charlottesville, Virginia

Full Time

Roles and Responsibilities:

Detailed Primary Description of project/Requirement Description

• Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
• Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
• Inventory management
• Imaging of Laptops & Desktops
• Printer Management
• Assistance in fixing issues for Conference room and working with Vendor for room setup
• Hardware/software troubleshooting and resolution
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
• Network & Sharing printer installation
• Knowledge of Office 365 support
• Coverage/compliance software installation and troubleshooting
• Good communication skill
• Good Knowledge of DHCP, DNS.
• Maintain IT inventory, coordinate vendor support, and assist with procurement
• Support Mac devices
• Strictly adhere to defined Service Level Agreements (SLA’s)
• Support recurring meetings, events, and after-hours activities as required
• Documenting incidents, problems, and resolutions for future reference and for the knowledge base
• Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.

Good to have skills

• L1 level network troubleshooting and resolution for LAN Connectivity
• Hands & feet support to Backend team for Network/Server/application issue
• Working with vendor support contacts to resolve technical issues
• Labelling Racks & devices
• Server mounting/movement
• Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Defense, Space & Security (BDS) organization is seeking a 777X Structural & Payload Design Engineer to join the 777X Structural Design team in Berkeley, MO. The 777X program is transitioning to full rate production and is focused on improving the design of wing components to enhance producibility.

As a Structural & Payload Design Engineer, you will develop, integrate, and document structural and interior payload system requirements to establish system design. You will create and modify structural and interior payload system and component designs using 3-D Computer Aided Design tools and other design methods, providing product definition to engineering groups, production operations, suppliers, and external customers throughout the product lifecycle. This position will be 100% onsite in Berkeley, MO.

Position Responsibilities:

• Develop, maintain, and modify structural and interior payload system and component designs.
• Perform and integrate analytical and test results to validate and verify systems and components meet requirements and specifications.
• Manage supplier development, test, and production activities; coordinate with suppliers to optimize design and achieve program goals.
• Develop new design/analysis processes and tools to improve development effectiveness, quality, and efficiency.
• Investigate emerging technologies to develop concepts for future product designs to meet projected requirements
• Correct defects in fabrication and assembly processes by implementing design changes.
• Identify and own implementation of cost and weight savings opportunities.
• Coordinate with other engineering groups throughout the product lifecycle.
• Support in-service products by investigating failures and analyzing improvements.

Basic Qualifications (Required Skills/Experience):

• Bachelor’s or Master’s of Science degree from an accredited course of study in Mechanical, Aerospace, or Civil Engineering.
• 5+ years of related engineering experience with a Bachelor’s degree, or 3+ years with a Master’s degree, or relevant experience with a PhD.

Preferred Qualifications (Desired Skills/Experience):

• Commercial airplane design experience using CATIA and ENOVIA.
• Experience with composites and assembly.
• Lineside support experience.

Relocation:

This position offers relocation.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift:

This position is for 1st shift. Occasional alternative shifts as needed.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $103,700-$140,300

Applications for this position will be accepted until Mar. 21, 2026

Export Control Requirements:

This is not an Export Control position.

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Defense, Space & Security (BDS) organization is seeking a 777X Structural & Payload Design Engineer to join the 777X Structural Design team in Berkeley, MO. The 777X program is transitioning to full rate production and is focused on improving the design of wing components to enhance producibility.

As a Structural & Payload Design Engineer, you will develop, integrate, and document structural and interior payload system requirements to establish system design. You will create and modify structural and interior payload system and component designs using 3-D Computer Aided Design tools and other design methods, providing product definition to engineering groups, production operations, suppliers, and external customers throughout the product lifecycle. This position will be 100% onsite in Berkeley, MO.

Position Responsibilities:

• Develop, maintain, and modify structural and interior payload system and component designs.
• Perform and integrate analytical and test results to validate and verify systems and components meet requirements and specifications.
• Manage supplier development, test, and production activities; coordinate with suppliers to optimize design and achieve program goals.
• Develop new design/analysis processes and tools to improve development effectiveness, quality, and efficiency.
• Investigate emerging technologies to develop concepts for future product designs to meet projected requirements
• Correct defects in fabrication and assembly processes by implementing design changes.
• Identify and own implementation of cost and weight savings opportunities.
• Coordinate with other engineering groups throughout the product lifecycle.
• Support in-service products by investigating failures and analyzing improvements.

Basic Qualifications (Required Skills/Experience):

• Bachelor's or Master's of Science degree from an accredited course of study in Mechanical, Aerospace, or Civil Engineering.
• 5+ years of related engineering experience with a Bachelor's degree, or 3+ years with a Master's degree, or relevant experience with a PhD.

Preferred Qualifications (Desired Skills/Experience):

• Commercial airplane design experience using CATIA and ENOVIA.
• Experience with composites and assembly.
• Lineside support experience.

Relocation:

This position offers relocation.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift:

This position is for 1st shift. Occasional alternative shifts as needed.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $103,700-$140,300

Applications for this position will be accepted until Mar. 21, 2026

Export Control Requirements:

This is not an Export Control position.

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Compliance Senior Associate – Anti-Financial Crime (AML/KYC)

Boston, MA

A leading global private investment firm is seeking a Compliance Senior Associate to support its Anti-Financial Crime (AFC) / KYC program within a business-facing compliance team.

This role offers direct exposure to investment transactions, counterparties, and investor diligence, partnering closely with Legal, Operations, and deal teams in a highly sophisticated environment.

Key Responsibilities:

• Lead execution of KYC / due diligence across investors, counterparties, and portfolio companies
• Analyze complex ownership structures and determine ultimate beneficial ownership
• Conduct sanctions and adverse media screening; assess and escalate risk as needed
• Support ongoing monitoring, investigations, and documentation standards
• Partner cross-functionally on onboarding, transactions, and risk-related matters
• Contribute to AFC/KYC policies, procedures, and broader program enhancements

Ideal Background:

• 2–4 years of experience in AML / KYC / financial crime compliance
• Experience within an investment manager, broker-dealer, financial institution, or top-tier advisory firm
• Strong understanding of risk-based KYC and global sanctions frameworks (e.g., OFAC)
• High attention to detail, sound judgment, and strong communication skills
• CAMS or similar certification is a plus

Why this role:

High-impact, business-facing compliance role with exposure to complex structures, real transactions, and a globally integrated platform.

Founded and family?owned since 1896, Rhoads Industries is a total solution provider of industrial fabrication, mechanical/maintenance and maritime services. In addition to our field service and project skilled labor, Rhoads has expansive shipyard facilities and over 300,000 square feet of heavy manufacturing space located in The Navy Yard in Philadelphia. Rhoads capabilities enable our customers to achieve superior results by deploying our diverse, highly skilled workforce and fabrication capabilities across commercial, government and maritime projects, all backed by state?of?the?art resources and a 100+ year legacy of leadership.

As a member of the Rhoads team, youll join a quickly growing team of energetic, skilled tradespeople and professionals who are committed to delivering exceptional products and services to our customers across every market we serve. We are building on our success across more than a century by continuing to grow an innovative company dedicated to building exciting careers. Come join our journey, and experience what it means to be Done Right with Rhoads.

We are currently seeking experienced Structural Steel Fabricators to join our team. The Structural Steel Fabricator will be responsible for fabricating, assembling, and installing structural components and systems on ships and marine vessels. The ideal candidate will have a strong understanding of shipbuilding principles, be proficient in reading blueprints and technical drawings, and possess excellent welding and metalworking skills.

We are seeking candidates who are available to work 1st shift (M-TH, 6am-4:30pm) or 2nd shift (M-TH, 4pm 2:30am.) This role requires flexibility including weekends and overtime as business needs dictate.

What You Will Be Doing

• 
  
• Interpret and analyze technical drawings, blueprints, and specifications to determine project requirements.
  
• Fabricate and assemble structural components, such as bulkheads, frames, and hull sections, using various metalworking techniques and equipment.
  
• Measure, cut, and shape metal components to precise specifications.
  
• Weld, braze, or solder metal parts together using appropriate techniques and equipment.
  
• Install and fit components and systems, including piping, ventilation ducts, and machinery supports, in accordance with project plans and specifications.
  
• Perform repairs and modifications to existing ship structures as needed.
  
• Inspect work pieces and finished products to ensure they meet quality standards and regulatory requirements.
  
• Follow safety protocols and guidelines to maintain a safe working environment.
  
• Collaborate with other tradespeople, engineers, and project managers to ensure efficient project execution.
  
• Maintain accurate records of work performed and materials used.
  

Your Background

• 
  
• High school diploma or equivalent.
  
• Must be a US citizen.
  
• +5 years of proven experience as a ship fitter or similar metal working role (iron working, structural steel, etc.), within in a maritime or shipbuilding environment?
  
• Proficiency in reading and interpreting technical drawings, blueprints, and specifications.
  
• Strong welding and metalworking skills, including experience with various welding processes (e.g., arc welding, MIG welding, TIG welding).
  
• Familiarity with shipbuilding materials, tools, and equipment.
  
• Knowledge of shipbuilding principles and practices.
  
• Attention to detail and precision in workmanship.
  
• Ability to work independently and as part of a team.
  
• Good communication and interpersonal skills.
  
• Ability to work in a physically demanding environment and lift heavy objects.
  
• Vocational training or certification in metalworking, welding, or ship fitting.
  
• Previous experience in marine construction, ship repair, or shipbuilding.
  
• Knowledge of marine regulations and classification society standards.
  
• Familiarity with shipyard safety practices and procedures.
  

The Work Environment at Rhoads

• The performance of this position involves exposure to construction or industrial areas where the use of personal protective equipment such as safety glasses, hard hats and hearing protection is required.

What Rhoads Can Offer You

At Rhoads Industries, our team is the foundation of our success. Along with a competitive salary, we offer a variety of additional benefits designed to support your well-being and promote a healthy work-life balance for you and your family.

Benefits include:

• 
  
• Competitive health insurance packages
  
• 401k matching
  
• PTO
  

Our Location

We are based out of The Navy Yard in Philadelphia, a reimagined industrial locale with more than 150 companies, 15,000+ people, 20 acres of parks, dining options, public art, and events throughout the year. Recognized as a leading model for repurposing military and industrial assets for a diversified modern economy, The Navy Yard has been dubbed the coolest shipyard in America.

For more information about Rhoads Industries and our opportunities please visit and follow us on LinkedIn. Rhoads Industries, Inc. is an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, and disability.

POSITION SUMMARY: In this role, you will ensure accurate cost estimation for metal fabrication and manufacturing projects. This role involves evaluating project requirements, analyzing specifications, sourcing material costs, and collaborating with various departments to ensure that estimates align with the company’s financial goals and the scope of work. The Estimator will be responsible for preparing bids, cost analyses, and supporting project teams with cost-related inquiries throughout the project lifecycle.

ESSENTIAL DUTIESAND RESPONSIBILITIES:

• Cost Estimation: Develop accurate cost estimates for steel fabrication, manufacturing, and installation projects by assessing material quantities, labor costs, equipment needs, and other project-specific requirements.
• Project Analysis: Review blueprints, project plans, specifications, and other relevant documents to determine project scope, requirements, and potential challenges.
• Material Sourcing: Identify and source the appropriate materials for each project, considering cost, quality, and delivery schedules.
• Collaboration: Work closely with project managers, engineers, procurement teams, and contractors to ensure accurate costs and maintain effective communication throughout the project.
• Bid Preparation: Prepare competitive bids for tender submissions by gathering all necessary cost data and ensuring adherence to client specifications and project timelines.
• Risk Assessment: Evaluate potential risks and contingencies that could impact the project’s budget and schedule and incorporate these into the final estimate.
• Data Management: Maintain accurate records of estimates, revisions, and project data for future reference and audits.
• Client Relations: Participate in meetings with clients to explain estimates, adjustments, and clarify any questions regarding the cost of the project.

QUALIFICATIONS: Must be able to perform each essential duty daily.

• Bachelor’s degree in construction management, Engineering, Business, or a related field (preferred). Experience in estimating structural/miscellaneous metals can be substituted.
• Minimum of 5 years’ experience in structural steel takeoffs and bid proposals.
• Apply manufacturing standards to determine shop and installation hours.
• Full-time, office based, occasional job site visits.
• Strong knowledge of materials, fabrication techniques, and industry standards.
• Proficiency in estimation software, i.e. Bluebeam, Tekla, Excel and Microsoft Office Suite.
• Ability to read and interpret blueprints, drawings, and project specifications.
• Ability to analyze complex project data and propose solutions to cost challenges.
• Capable of managing multiple estimates simultaneously while meeting deadlines.
• Works well with a cross-functional team, providing valuable input to ensure project success.

PHYSICAL DEMANDS: Must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions on a case-by-case basis in conjunction with the official Company doctor and clinic.

• Ability to sit for extended periods of time while working at a desk or computer, with regular use of hands and fingers for typing, using a computer mouse, and handling documents.
• Occasional lifting and moving files, supplies, or materials typically up to 40 pounds.

WORK ENVIRONMENT:

• Primarily works in a standard office environment with minimal exposure to temperature changes.
• Job site visits as needed will include outdoor environments and/or work from site trailers. Outdoor temperatures are unregulated, meaning depending on the season and location temperatures could be hot or cold in the immediate areas where work assignments must occur.
• Shop visits as needed will include industrial manufacturing environments with heavy machinery, forklifts and overhead cranes.
• Required to wear Personal Protective Equipment (PPE) such head protection, eye protection, and steel-toed footwear in designated areas.

EEO:

SME Industries, Inc. is an Equal Opportunity (EEO) Employer. All qualified applicants will receive consideration without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, status as a protected veteran, status as an individual with disability, or any other protected group status or non-job-related characteristic as directed by law.

Department Focus

The IT function supports business needs and continuous improvement efforts through appropriate technology, and effective information systems and infrastructure.

Job Description and Duties:

Job Summary:

This position is responsible for supporting the Information Technology initiatives at Hayward Tyler Inc. The ideal candidate will be highly motivated and will have practical experience supporting a Windows based network and fundamental networking, PC hardware and software, and computer/networking security knowledge. Ideal candidates will be friendly, courteous, and willing to work as part of a team. Provide training and documentation to end users. You will be primarily responsible for the company’s helpdesk ticketing system, assist with network and system administration, setup and deploy workstations, assist with server maintenance, and participate in on call rotation.

1. End User Support

a. Sets up, configures, and supports end user hardware and software

b. Troubleshoot and fix/repair desktop hardware/software issues at root cause

c. Desire to work with users to ensure the available tools are functioning

d. Quick response to user needs

e. Willingness to spend time helping users understand the best use of available tools

2. End User Training

a. Train staff on the proper/best use of available software

b. Create, update, and maintain end user documentation.

c. Work with departments to build customized documentation and training plans for current and new employees

3. Maintain the IT ticketing system

a. Triage and work incoming tickets

b. Escalate as necessary

4. Product Center Support

a. Provide support for our PLM software.

b. Assist users with adds, moves, and changes in the system.

5. Assist with network support

a. Maintain servers and network hardware

b. Assist with patching of servers

c. Assist with Network/System Administration

Supports Continuous improvement efforts through involvement in structured problem solving and other activities using LEAN concepts.

Minimum qualifications:

• 1-3 years of experience in a support position; customer service or Help Desk type position or a combination thereof.

• Due to sensitive data handling for government contracts, U.S. Citizenship is required.

• An associate degree, or higher, in an IT related field or equivalent work experience.

• Advanced knowledge of Windows operating systems, required. Installation, repair, and troubleshooting.

• Knowledge/experience working with and managing a Microsoft Server based network (Active Directory, DHCP, DNS, File Sharing) is required.

• Experience working with a support ticketing system, required.

• After hours support of business applications is required.

• Some travel may be required.

• Excellent written and verbal communication skills, required.

• Experience working with and supporting the Microsoft Office suite, required.

• Experience administering and maintaining Product Center a plus

• Experience with using and/or administering Microsoft SharePoint a plus.

• Experience supporting mobile devices in the enterprise is a plus.

• IT Industry certifications are also a plus, but not required.

• Strong interpersonal and problem-solving skills

• Outgoing and willing to take the lead on projects and initiatives

• Ability to get things done in a timely manner but yet with high quality and thoroughness

• Detail oriented, organized, and highly motivated

• Positive attitude and willingness to assist wherever needed

• Great attitude towards teamwork and overcoming daily challenges

• Responsible for other duties as assigned