Ally Construction Services Jobs in Usa

IEC Services is growing in our Fueling Division!! We are seeking experienced candidates with gas station fueling system experience and current ICC certification (Service Technician / Vapor Installation & Retrofit). Additional certifications related to the petroleum industry are highly valued and increase employment opportunities.

Responsibilities

• Troubleshoot and repair fuel dispensers and pumps, including Gilbarco and Wayne systems
• Diagnose and repair Verifone and Gilbarco POS systems, including new installations and programming
• Perform network-wide software upgrades for POS systems and fuel dispensers
• Repair and replace dispenser components, including:
• Card readers
• Printers
• Control boards
• Hanging hardware
• Leak detection sensors
• Service Veeder-Root TLS 350/450 systems, including:
• Programming
• Replacement parts
• System upgrades
• Alarm diagnostics and resolution

Skills & Qualifications

• Ability to work in all operational aspects of a gas station
• Strong knowledge of electrical systems and data communications
• Proficient computer skills
• Manufacturer certifications preferred, including:
• Healy
• Incon
• VST
• Veeder-Root
• Dispenser and POS systems

Licenses & Certifications

• ICC Certification (Preferred)
• Valid Driver’s License (Required)
• API Certification (Preferred)

Job ID: 519955

CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.

Job Summary

We are seeking a detail-oriented and customer-focused Cash Application Analyst to join our team. The ideal candidate will sustain a culture of continuous improvement, deliver effective billing processes, and demonstrate a commitment to outstanding customer service.

Location

Hybrid 3 days in office. 100% in office during transition.

What Shared Service Does

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
• R2R (Record-to-Report): Enables robust financial reporting and accounting.
• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.
• Center of Excellence: Drives innovation and continuous improvement.
• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.

Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

Key Responsibilities

• Foster continuous improvement for efficient cash application processes.
• Execute tasks assigned by the Cash Application Supervisor or AR Processing Manager.
• Commit to outstanding customer service.
• Adhere to cash application controls and key operational management controls.
• Follow the Cash Application sub-team’s policies, procedures, and controls.
• Coordinate with teams at various localized operating companies.
• Manage and process cash applications, including cash receipts and posting to customer accounts.
• Ensure cash receipts are reconciled with bank statements and resolve discrepancies.
• Complete cash application reporting with high accuracy and attention to detail.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Previous work experience and customer service experience preferred.
• Strong written and verbal communication skills (English).
• Strong customer service focus.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong analytical and problem-solving skills.
• Strong organizational skills with attention to detail.
• Ability to navigate competing priorities and work collaboratively in high-performing teams

Physical Requirements

• Ability to communicate by telephone and in person.
• Ability to use a computer for word processing, email, and document preparation.
• May require extended periods of sitting.

Work Environment

• Normal office working conditions with a quiet noise level.
• Hybrid role with flexible work options, requiring some in-person presence.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Job ID: 521185

CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.

Job Summary

The Payroll Tax Analyst is responsible for moderate to complex level payroll tax calculations, reporting, balancing and analysis or audit activities to ensure accurate and timely reporting. This role is the technical and functional subject matter expert for their client(s) and continually works with their team to identify opportunities for improvement and implements solutions.

What Shared Services Does

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
• R2R (Record-to-Report): Enables robust financial reporting and accounting.
• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.
• Center of Excellence: Drives innovation and continuous improvement.
• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.

Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

Key Responsibilities

• Validate that employee tax setups are accurate and the proper federal, state and local taxes are being deducted and remitted for all employees.
• Analyze reports from payroll system to ensure tax deposits and filing of federal, state and local tax returns are accurate.
• Review tax notices from federal, state and local jurisdiction and determine the necessary course of action required.
• Participate in the annual W2 processing, reconciling and verification process.
• Assist with responses to inquiries from management, taxing authorities and Accounting regarding tax withholding payments and GL inquiries.
• Responsible for timely validation of ACH and positive pay banking files.
• Responsible for entering off-cycles check, issuing voids and other banking functions as required.
• Maintain professional demeanor at all times while representing the company
• Regular and predictable attendance at assigned times is required
• Perform other related duties as assigned.

Education & Qualifications

• Associates’ degree in accounting or finance, or minimum 3 years of equivalent experience in payroll banking or tax filing
• FPC (Fundamental Payroll Certification) or CPP (Certified Payroll Professional) preferred
• Solid grasp of payroll principles, wage and hour law, payroll taxes
• Working knowledge of federal, state, and local withholding tax computations and deposit/filing requirements
• PC literate: Windows, Excel, Word, Outlook, and mainframe payroll application experience
• Must be 18 years in age or older
• Must pass pre-employment drug screen and criminal background check
• Willingness to work independently within in a team environment and assist the team with other duties as required
• Must be able to able to work under time constraints and ensure deadlines are met
• Able to read and/or follow written and verbal instructions and implement the same.
• Ability to adapt to changing and process driven environment.
• Strong verbal and written communication skills
• Strong organization skills with attention to detail
• Strong “customer service” focus
• Ability to manage multiple projects
• Strong analytical and problem solving skills
• Must be able to work under time constraints and ensure deadlines are met

Work Environment

• Hybrid role with flexible work options, requiring some in-person presence.
• Normal office working conditions with a quiet noise level.
• May require sitting for extended periods of time.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

The purpose of this position is to support the Davenport Heavy Construction Service Department Staff with day-to-day activity to maintain an efficient work process. The position is also critical in supporting customers' needs within the service department and store level.

• Review expense books, credit card receipts, training expenses, benefit expenses, accident forms and follow-up, and completes these forms for service manager approval.
• Assists field and shop supervisors with job schedules, job openings, proper tax codes, repair progress, job review, work order notes, service report review, and invoicing.
• Also assists with work-in-progress review, credit returns, Reman cores, expense issues relating to daily activity in Service Office.
• Obtains backup material for warranty and policy reference material, as well as flat rates, standard jobs, and CSA pricing and scheduling.
• Perform back-up duties for service department phones, payroll review and entry, work order entry, and service office organization & appearance.
• Provide admin support to service staff as needed.
• An additional role would include lube truck technician dispatching.
• Other duties as assigned

• Minimum of 2 years of experience as an executive assistant or previous accounting/payroll experience required.
• Ability to read/ interpret documents such as service literature and procedure manuals.
• Knowledge of how to write and complete routine reports and correspondence forms.
• Must be able to handle general math to calculate figures and amounts, basic statistical reports and knowledge of how to draw and interpret bar graphs.
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required.
• Ability to handle and problem solve service issues that might occur in a professional manner.
• Excellent communication skills (verbal and written) and customer service skills are needed creative
• Must be team oriented and willing to adapt to change.
• Willingness to work overtime as needed.
• High School Diploma or equivalent is required.
• Must have a valid driver's license (Motor Vehicle Report will be performed on final candidate)

This position works in an office environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Some walking and lifting up to 20 lbs. may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Company Description

Cathell, Naylor & Associates has been a trusted manufacturer's representative in the plumbing and heating industry since 1956. With decades of expertise, the company has built strong relationships with plumbers, wholesalers, engineers, and manufacturers within its territory. Cathell, Naylor & Associates stays informed on industry trends, legacy issues, and developments to effectively support plumbing product installations in new construction, service, repair, and remodeling markets.

Role Description

We are seeking a dedicated, detail-oriented Inside Sales Representative to join our team at a leading plumbing manufacturers’ representative agency. This role serves as a primary point of contact for customers and plays a critical part in delivering accurate, responsive, and professional support related to our plumbing product lines.

The ideal candidate will demonstrate strong communication skills, sound problem-solving abilities, and a proactive approach to customer service. This position requires close collaboration with internal teams, manufacturers, and the outside sales team to ensure customer satisfaction and efficient order execution.

Qualifications

• Experience in the industry, customer service, such as plumbing, manufacturer, or distribution.
• Strong verbal and written communication skills with a professional and customer-focused demeanor.
• Excellent interpersonal skills and the ability to build effective working relationships
• Proficiency in computer applications, including Google Workspace and CRM software
• High attention to detail with strong organizational and multitasking abilities
• Proactive, solution-oriented mindset with a willingness to exceed customer expectations
• Ability to adapt to changing priorities in a fast-paced environment
• Commitment to delivering exceptional customer service and maintaining positive customer relationships

Why Join Us

Join a dynamic and collaborative organization committed to excellence in customer service and support. This role offers the opportunity to become an integral part of a team that values professionalism, responsiveness, and long-term customer relationships.

If you are passionate about providing outstanding service and thrive in a team-oriented environment, we encourage you to apply and join us as an Inside Sales Representative.

Benefits

• 401(k)
• 401(k) Matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off

Work Location: In person - Sterling, VA

Please send inquiries to

About Servicing Pros

Servicing Pros is a specialized real estate accounting and back-office firm serving private lenders and real estate investment funds across the U.S. We pride ourselves on being highly responsive, detail-oriented, and deeply committed to supporting our clients' success. Our team reflects our clients’ values, ensuring that every interaction promotes clarity, confidence, and professionalism.

Position Summary

We are seeking a Loan Servicing Specialist who will be the first point of contact for our clients and their borrowers. You’ll be responsible for delivering exceptional service, resolving inquiries, and working closely with our, loan servicing teams. This role requires a proactive communicator who is organized, empathetic, and confident in handling complex information in a high-touch, fast-paced environment.

Key Responsibilities

• Serve as the primary contact for client and borrower inquiries via phone and email
• Respond to servicing and fund administration questions clearly and accurately
• Monitor client accounts and communicate updates or issues promptly
• Collaborate internally to ensure accurate and timely follow-up on open requests
• Maintain detailed records of interactions in our CRM and servicing systems
• Identify recurring issues and escalate when appropriate to improve processes
• Support onboarding of new clients and assist with training materials as needed

Qualifications

• 2+ years in a customer service or client-facing role, preferably in financial services, lending, or real estate
• Excellent verbal and written communication skills
• Strong problem-solving and critical thinking abilities
• Comfortable working with financial documents and confidential data
• Tech-savvy; experience with CRM tools, Microsoft Office, and online platforms
• Ability to prioritize and multitask while maintaining attention to detail
• Bilingual (Spanish/English) a plus, but not required

What We Offer

• A mission-driven culture that values people, clarity, and results
• Ongoing training and opportunities for professional growth
• Competitive salary and performance-based bonuses
• Flexible schedule options and a supportive team environment
• A chance to work with an industry leader in private lending support services

Ready to Join Our Team?

Submit your resume and a brief introduction telling us why you're a great fit for Servicing Pros.

Company Description

FSR Services, based in Humble, TX, specializes in both commercial and residential roofing solutions. With a range of services including shingles, tiles, TPO, EPDM, metal roofing, and preventative maintenance programs, FSR Services caters to homeowners, property managers, business owners, and more. Recognized with multiple BBB Awards of Excellence, the company is fully insured, OSHA-compliant, and maintains an "A" rating with the BBB. Backed by over 25 years of industry experience, FSR Services emphasizes quality, safety, and customer satisfaction in every project.

Role Description

This is a full-time, on-site role located in Humble, TX, for a Commercial Roofing Service Manager. The Service Manager will oversee daily operations, ensure excellent customer service, and manage roofing projects to completion. Responsibilities include coordinating repair services, leading a team of technicians, training staff, and ensuring compliance with safety guidelines and company standards. The role also involves monitoring project timelines, maintaining customer relationships, and addressing service-related concerns promptly and effectively.

Qualifications

• Strong skills in Customer Service and Customer Satisfaction to foster positive client relationships and ensure exceptional service quality.
• Experience in Operations Management and Training to ensure efficient service delivery and team development.
• Demonstrated proficiency in Team Leadership to guide and support team members, promoting collaboration and effectiveness.
• Excellent communication and problem-solving abilities to handle challenges and maintain high service standards.
• Familiarity with roofing systems and materials, along with safety regulations and industry standards, is highly beneficial.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Bilingual in Spanish and English is a requirement.
• 5+ years of commercial roofing experience
• 5+ years in a supervisory or management role
• 2+ years in commercial roofing estimating
• Strong knowledge of flat roofing systems (TPO, PVC, Modified Bitumen, EPDM)
• Experience managing service crews and maintenance contracts
• Strong leadership and communication skills
• Ability to read plans, specs, and inspection reports
• Proficient in Microsoft Office (experience with CRM or roofing software preferred)

Customer Service Support Supervisor

The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.

Principal Duties and Accountabilities:

Supervision & Leadership

• Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.
• Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.
• Conduct quarterly performance reviews and routine one-on-ones with assigned team members.
• Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.
• Participate in performance management, coaching, and the evaluation process for service staff.
• Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.
• Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.
• Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup
• Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.

Dispatch Operations

• Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.
• Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.
• Monitor ongoing service work assignments and technician locations through active communication.
• Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.
• Act as point of escalation for complex service issues or customer concerns.
• Utilize data and analytics to identify service trends and efficiency opportunities.
• Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.
• Provide backup support to Service Coordinators as needed.

Job Management

• Establish new work orders in the accounting system for both new and existing customers.
• Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.
• Ensure proper documentation and accuracy in all service-related information.

Sales Collaboration

• Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.
• Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.
• Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.

Process Improvement & Development

• Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.
• Stay current with industry best practices, service software applications, and workflow optimization strategies.

Education:

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
• General courses in accounting preferred.

Experience:

• Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.
• Minimum 3 years’ experience as a Service Coordinator or Dispatcher.
• Knowledge of commercial HVAC systems, equipment, and terminology required.
• In-depth understanding of dispatch center operations, scheduling, and resource allocation.
• Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred

Knowledge, skills, and abilities:

• Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
• Strong leadership and mentoring skills with ability to foster collaboration within the team.
• Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.
• Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.
• Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.
• Effective verbal and written communication skills with customers, staff, and management.
• Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).
• Commitment to professional growth and the development of new skills to support evolving operational and technological needs
• Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.
• Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.
• Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.
• Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.
• Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.
• Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.
• Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.

Physical and/or travel demands:

• Some travel may be required.
• This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required.
• May require occasional bending, stooping, and lifting of files, light office equipment, etc.

Benefits and Compensation:

• The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering - Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Psychiatric Services Lead RN

We are helping people overcome. Join us.

The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.

Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.

Why Join Our Team?

• Medical, Vision, & Dental Care
• 403(b) Retirement Plan
• Educational Reimbursement
• Career-Pathing
• Paid Training
• Employee Referral Bonus
• Generous Paid Time Off

What You'll Do:

• Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
• Deliver exceptional customer service to both internal and external stakeholders.
• Oversee each person's individualized recovery process by supporting health management and clinical treatment.
• Document all care, contacts, and services provided within required timeframes.
• Provide or assist with medical and nursing care across various settings, including community-based environments.
• Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
• Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
• Manage and monitor pharmaceuticals and medical supplies within the program.
• Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
• Prepare reports and support internal and external audits as required.

Anticipated Work Schedule:

Monday-Friday: 9AM-5PM

Qualifications:

• Registered Nurse or Bachelor Science in Nursing
• State of Michigan RN Licensure
• Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
• Preferred four or more years of psychiatric nursing experience.

Our Commitment to Inclusion

Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Facility Location

NATIONAL EEO SVC FACILITY

5405 CYPRESS CENTER DR STE 330

TAMPA, FL 33609-1026

This is NOT a remote position.

Position Information

NON-SCHEDULED DAYS: SAT/SUN

HOURS: 08:00 AM to 05:00 PM EST

BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.

Functional Purpose

Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.

DUTIES AND RESPONSIBILITIES

1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.

2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.

3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.

4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.

5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.

6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.

7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.

The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:

Requirements

• Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
• Ability to develop and provide EEO training.
• Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
• Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
• Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
• Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.

Reimbursement of relocation expenses will NOT be authorized

Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.

Applicants must also be a U.S. citizen or have permanent resident alien status.

Job Responsibilities

• Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
• Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
• Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
• Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
• Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
• Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
• Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
• Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
• Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
• Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
• Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
• Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy

Position Qualifications

Preferred:

• High School or Equivalent

Work Environment

• As a Room Service Associate, you'll work in a fast‐paced, dynamic environment that requires physical stamina and attention to safety. The role involves standing and walking for extended periods, often in areas with high foot traffic and limited space. You'll be exposed to varying temperaturesincluding brief periods in extreme heat or coldas you move between kitchen areas, delivery routes, and occasionally to outlying buildings.
• The kitchen environment can be noisy, with occasional wet floors and exposure to sharp tools and equipment such as slicers and grinders. Tasks may include bending, stooping, reaching overhead, and lifting items up to 40 lbs, as well as pushing and pulling food carts or equipment in and out of the department. Proper use of personal protective equipment (PPE)including a cutting glove, apron, goggles, safety shoes, and chemical‐resistant glovesis required to ensure your safety while performing daily tasks.

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Age of Patients Served

• All Age Groups

HIPAA Roles‐Based Access to Patient Information

• None ‐ No access to patient information ‐ Level 0

Required

Preferred

Job Industries

• Other

Job Summary:

Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.

Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.

Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.

We are looking for someone with strong Project Management skills.

Essential Functions

• Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
• Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
• Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
• Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
• Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
• Assists as consultant, coordinator/liaison for special programs and/or projects.
• Assesses impact of proposed rules on current operations financially and programmatically.
• May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.

JOB REQUIREMENTS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.

2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.

3. Six months experience in developing policies or procedures.

4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

5. Six months experience in narrative report writing.