Allstate Com Email Jobs in Usa

Job Description

Position: Warehouse Lead - Bilingual Mandarin Required

Location: Burlington, NJ

Pay Range: $21 - $23

Who We Are

At , also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What began as a bold idea in China has grown into a global business serving more than 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings ’s trusted products to customers worldwide. You’ll join teams that work across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, giving you the chance to learn from (and contribute to) global projects from day one

Learn more about who we are and what we do: The Team

You’ll be joining our JD Young Internship Pathway, designed to give early-career talent hands-on experience , supporting the building and improvement of our Job Families for Job Profiles Logistics Warehouse and Supply Chain Management Team. We value curiosity, collaboration, and the confidence to take ownership in a fast-moving environment, helping you build real skills and make real impact from day one.

About the Role

The Warehouse Team Leader supports supervisors in managing daily warehouse operations while directly leading a small group of associates. This role is ideal for someone ready to step into leadership or grow their career in logistics. You’ll be responsible for ensuring smooth workflow, training new staff, and keeping performance on track.

Key Responsibilities

• Lead a small team of associates in one or more warehouse functions (receiving, picking, packing, etc.)
• Assist with labor planning and workflow coordination
• Train new team members on SOPs, safety, and process efficiency
• Monitor order accuracy, report issues, and escalate when needed
• Ensure a clean and safe working environment

Qualifications

• 1–2 years of warehouse experience; prior team lead or unofficial leadership experience preferred
• Strong organizational and communication skills
• Willingness to work overtime and support flexible scheduling
• Familiarity with scanners or WMS systems is a plus
• Perform daily inspection and basic maintenance of warehouse equipment, including conveyors, sorting equipment, pallet jacks, and forklifts.
• Monitor warehouse floor operations and ensure employees follow safety rules and work discipline.
• Assist in conducting warehouse safety training to improve employees’ safety awareness.
• Work with the operations team to ensure safe and stable warehouse operations.

About

is the premier career networking resource for the Pharmaceutical, Biotechnology, and Medical Device industries. We are looking for a highly organized Sales & Event Operations Coordinator to provide critical administrative support to our sales team and manage the logistical "heavy lifting" for our industry-leading career fairs and events.

The Role

This is a high-impact administrative role designed for a detail-oriented professional who loves organization. You will not be responsible for making sales; instead, you will be the backbone of the department—ensuring that once a sale is made, the client is onboarded perfectly and the event logistics are executed flawlessly.

Key Responsibilities

Event & Logistics Support:

• Vendor Management: Coordinate with venues and vendors for catering & decorating.
• Exhibitor Onboarding: Send "Welcome" kits to registered companies, collect their logos/bios, and ensure they have everything they need for event day.
• Onsite Support: Serve as the "Command Center" during live events—managing check-ins, distributing badges, and assisting exhibitors with booth setup.
• Materials Management: Maintain and organize event supplies, marketing collateral, and shipping logistics for regional shows.

Sales & Administrative Operations:

• Contract Administration: Prepare and send out sales agreements and invoices following client commitments.
• CRM Maintenance: Keep our client database (CRM) up to date, ensuring all contact information and deal statuses are accurate.
• Reporting: Generate weekly reports for management on event registration numbers and sales pipeline progress.
• Lead Management: Organically route incoming inquiries to the sales team and manage the general info@ email account.

Qualifications

• Organization: You have a "black belt" in multitasking and never let a deadline slip through the cracks.
• Experience: 2+ years in an administrative, office management, or coordinator role.
• Communication: Professional and polished; you will be interacting with HR leaders from some of the world’s largest pharma companies.
• Software Skills: Proficiency in Microsoft Office (Excel is a must), CRM platforms, and ideally some familiarity with event software like Eventbrite or Cvent.
• Location: Must be able to work onsite daily at our Piscataway, NJ office.

Why ?

• Stable, Fast-Paced Environment: A professional office setting within the heart of the New Jersey life sciences corridor.
• Impact: You’ll see the direct results of your work as thousands of professionals find jobs through the events you help build.
• Team Focus: You are the essential partner to our sales and leadership teams.

$40K Salary

Overview

has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself: are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Senior Manager, Change Management will partner closely with the Project Management Office (PMO), senior leaders, and cross-functional teams to strategically plan and drive adoption of large, enterprise-wide transformation initiatives at . This role ensures that corporate projects are implemented with discipline, clarity, and consistency by translating strategy and project delivery into sustained behavioral and operational change. Sitting at the intersection of strategy, PMO execution, and organizational effectiveness, the Senior Manager, Change Management, will design and execute change strategies aligned to the corporate project portfolio, proactively manage change saturation and risk, and enable leaders to effectively sponsor and reinforce change. This role balances hands-on change leadership for high-impact initiatives with portfolio-level oversight to protect adoption, accelerate value realization, and minimize disruption across the organization.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Change Strategy, Adoption & Readiness - 45%

• Designs and executes comprehensive change strategies, including stakeholder impact analysis, readiness assessments, communication, training, and resistance-management plans
• Partners with functional leaders to redesign processes that support new technology and ways of working; identifies process changes required to deliver successful adoption
• Leads hands-on change execution for high-impact transformation initiatives while coaching project teams and / or leaders to build internal change capability
• Manages Change Communication:
• Designs and executes multi-channel communication strategies that build awareness, understanding, and enthusiasm for change across all levels of the organization
• Develops clear, compelling messaging tailored to diverse audiences that connects change to business value and individual impact
• Creates and maintains communication calendars, ensuring consistent cadence and messaging across initiatives
• Supports Learning Pathways Related to Change:
• Assesses skill and knowledge gaps created by new technologies, tools, and processes, and design learning strategies to close them.
• Partners with subject matter experts to create training content, job aids, quick-reference guides, and other enablement materials
• Oversees Change Activities:
• Leads change networks, champion programs, and feedback loops that create grassroots momentum and surface real-time adoption challenges
• Facilitates workshops, focus groups, and stakeholder sessions to gather input, co-create solutions, and build ownership of change
• Ensures change activities are appropriately scaled and tailored to the initiative’s scope, risk, and organizational impact

Enterprise Change & Project Management Office (PMO) Partnership – 40%

• Partners with the PMO to embed change management into the full project lifecycle, from intake and planning through delivery, adoption, and benefits realization
• Leads change strategy development for large corporate and enterprise initiatives, ensuring alignment with business objectives, project plans, and executive expectations
• Builds change roadmaps that sequence and prioritize across a portfolio of concurrent initiatives, managing dependencies and competing demands on the organization's capacity for change
• Develops and maintains enterprise-level change reporting (e.g., readiness, adoption, risks, milestones) aligned with PMO status and steering committee updates
• Advises project sponsors and project managers on change implications, tradeoffs, and mitigation strategies to improve delivery outcomes.

Leadership Enablement & Capability Building – 15%

• Coaches executives, sponsors, and people leaders to effectively fulfill their roles as visible change champions.
• Builds and evolves LT’s change management standards, tools, and best practices in partnership with Human Capital
• Mentors project managers and embedded change resources to strengthen organizational change maturity over time

SECONDARY FUNCTIONS (IF APPLICABLE)

• May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• Aware of budget, helps manage expenses

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• Bachelor’s degree in business, organizational development, communications or a related field required
• 5+ years of experience leading change management for large, complex initiatives, preferably within a Project Management Office (PMO), transformation office, or consulting environment
• Experience supporting enterprise or corporate project portfolios required

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to and exhibit the Company Values at all times
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Working knowledge of Salesforce or relative CRM systems
• Working knowledge of document management systems
• Ability to effectively manage multiple competing priorities in a fast-paced environment
• Excellent communication skills - both oral and written
• Ability to build strong business relationships at all levels
• Strong interpersonal skills
• Strong attention to detail
• Strong organizational and time management skills
• Ability to work independently and collaboratively
• Solid critical thinking and creative problem-solving skills
• Ability to consistently meet goals, commitments, and deadlines
• Ability to work with sensitive information and maintain confidentiality

KEY COMPETENCIES REQUIRED

• Communicates Effectively
• Innovative
• Customer Focus & Teamwork
• Quality & Results-Oriented
• Decision Making
• Resourceful & Tenacious
• Develops Self
• Technical Skills

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

• Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand.
• Speaking, reading, writing, ability to use a telephone and computer
• Ability to exert up to 10 lbs. of force occasionally
• Ability to interpret various instructions
• Ability to deal with a variety of variables under only limited standardization
• No travel required

What is in it for you

Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).

Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).

Paid parental leave.

Who We Are:

isn’t a traditional dealership—we’re building the world’s largest and smartest bus marketplace. Think Carvana or bus for the Bus world. Our customers range from school districts and transit agencies to contractors, churches, and growing businesses.

Mission: reinvent how buses are bought and sold online!

We’re fast, scrappy, and customer-obsessed. With thousands of buses and millions of annual visits, we’re scaling hard—and we need a business development leader who can open doors, build partnerships, and drive long-term revenue.

Note: This is an in-person, individual contributor role. High autonomy. High accountability. Serious upside.

What You’ll Do:

• Own and grow strategic revenue through outbound business development
• Identify, prospect, and close new B2B accounts (fleets, operators, institutions, resellers)
• Build long-term relationships with decision-makers and repeat buyers
• Develop outbound strategies using calls, email, Zoom meetings, and in-person outreach
• Leverage ZoomInfo to source, research, and enrich high-quality prospects
• Convert inbound opportunities into multi-vehicle or repeat deals
• Manage the full deal lifecycle in HubSpot with disciplined pipeline hygiene
• Collaborate with marketing, inventory, ops, and leadership to unlock new growth channels
• Track and report weekly KPIs: pipeline value, meetings booked, deals closed, and revenue
• Act as the voice of the customer—feeding insights back into pricing, inventory, and process

Why this matters: this role expands who we sell to and how often they buy.

What You Bring:

• 2–5+ years in business development, partnerships, or consultative B2B sales
• Hands-on experience with HubSpot CRM (deal stages, pipelines, tasks, reporting)
• Hands-on experience with ZoomInfo for outbound prospecting and account research
• Proven outbound hunter with strong deal instincts
• Comfortable selling high-ticket, real-world products (vehicles, equipment, logistics, SaaS, or services)
• Confident communicator—phone, email, Zoom, in-person
• Highly organized, proactive, and allergic to slow follow-ups
• Strong data discipline—clean notes, accurate stages, reliable forecasts
• Interest in vehicles, transportation, or fleet operations strongly preferred
• Bonus: Experience with buses, trucks, or vocational vehicles

Real-life analogy: if sales is closing what’s in front of you, this role is creating the opportunities worth closing.

Why It Matters:

Every deal you open helps:

• Schools move students
• Cities move people
• Businesses scale
• Entrepreneurs launch something real

This is tangible, high-impact work with real commissions tied to real assets.

What Makes This Role Different:

• No weekends — we protect your time
• No commission caps — effort directly drives earnings
• High visibility — work directly with leadership
• Clear growth path — senior BD, partnerships, or sales leadership
• Build something durable, not just hit a quota

is the premier career resource and networking hub for the Pharmaceutical, Biotechnology, and Medical Device sectors. Our parent company Aequor, a global leader in staffing and consulting with a 28-year legacy, we offer our clients a comprehensive suite of recruitment solutions.

We are seeking a hunter-mentality Account Executive to drive revenue by connecting world-class Life Science employers with our elite candidate network. If you thrive in a consultative sales environment and want to work at the intersection of healthcare innovation and talent acquisition, this is your next career move.

Core Responsibilities

• Revenue Generation: Meet and exceed sales quotas by selling a diversified portfolio: online recruitment advertising, career fair registrations, and traditional staffing placement services.
• Full-Cycle Business Development: Identify, qualify, and prospect high-value Life Science employers (Pharma, Biotech, Med-Device) to build a robust national book of business.
• Consultative Selling: Act as a strategic partner to Talent Acquisition leaders, diagnosing their hiring pain points and tailoring solutions to meet their recruitment goals.
• Pipeline Management: Maintain a high volume of sales activity—including cold calling, networking, and presentations—to ensure a consistent flow of new revenue.
• Account Farming: Grow existing client relationships by identifying upsell opportunities and maximizing staffing service utilization.
• Data Integrity: Utilize our CRM to meticulously track activities, communications, and forecasts, ensuring accurate reporting for the leadership team.

Position Requirements

• Experience: 4+ years of B2B sales experience, specifically in Advertising Sales, Talent Acquisition, or SaaS.
• Industry Knowledge: A background in Life Science recruitment is highly preferred and considered a significant plus.
• Education: Minimum of an Associate’s degree (Business, Marketing, or related field preferred).
• Skills: * Proven track record of building a book of business from scratch.
• Exceptional time management and the ability to prioritize high-value activities.
• Strong "storytelling" ability—you can clearly articulate the value of our platform to HR executives.
• Location: Must be able to work onsite at our Piscataway, NJ headquarters.

Why ?

• The Aequor Advantage: Benefit from the stability and reputation of a global parent company with nearly three decades of industry dominance.
• Uncapped Earning Potential: A competitive base salary supplemented by a commission structure that rewards high performance.
• Industry Impact: Play a pivotal role in helping life-saving companies find the talent they need to change the world.

Are you a Design expert? Are you looking to work closely with product and engineering to create and execute on a bold vision? If you want to expand your professional goals at ®, this is the role for you. Join us as our newest Senior Product Designer and continue to Love Your Career at ®.

We are looking for a talented designer who will work closely with cross-functional partners in Product and Engineering to create and execute on our bold vision for transforming the real estate industry. Your responsibility will be to understand, scope and ship polished experiences for our 75M monthly active users across web and native apps. You will be a design leader within the team, providing thoughtful feedback to elevate our craft and showing what great collaboration looks like in action.

The ideal candidate has a strong background in consumer facing real-estate or retail products and experiences.

This role reports to the Senior Manager of Design.

What you’ll do:

Collaboration

• Collaborate with a diverse group of stakeholders—including researchers, product leaders, engineers, product marketing, brand, and other designers—on complex problems
• Articulate the value of design as well as the reasons for your design decisions clearly, in non-designer-speak, to Product and Engineering teammates as well as other important stakeholders
• Facilitate workshops, design sprints, and other collaborative sessions for your team

Craft & Execution

• Be the voice of the user, and explore multiple ideas while also knowing when to bring the work to an executable deliverable
• Deliver innovative solutions which significantly improve user experience across products for your team
• Independently lead all aspects of the design process from conception to completion
• Actively contribute to the evolution and strengthening of our design system, including crafting components, auditing libraries, and ensuring quality in application of the system
• Receive design feedback with professionalism and patience, and give clear and usable design feedback to design peers
• Uphold a high standard for design excellence, and contribute to raising the bar for design at the company

What you’ll bring:

• 8+ years working in design industry, with at least 3 years in a product-led organization
• Bachelor’s degree or equivalent experience
• Portfolio which examples a strong design point of view and depth of experience, including user-centered design methodologies, interaction flows, prototyping, high-fidelity screens, and shipped products
• Experience delivering multiple projects with cross-disciplined team
• Strong and clear communication skills
• Informed and strong opinions, loosely held
• A practitioner of user-centric processes and design thinking principles
• Mastery of design thinking practices and craft
• A “We, Not Me” mindset: collaborative, team-oriented, and invested in shared success

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. Our employees work three days in our Austin headquarters, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

How we Reward you:

is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

The Operations Accounts Receivable Lead will own the end-to-end receivables lifecycle for all bulk and wholesale matcha transactions, from national accounts to smaller customers. This role is responsible not only for invoicing and collections, but for actively managing cash risk, enforcing contract terms, aligning customer deposits with production and allocation schedules, and ensuring the company is never over-exposed on inventory or shipments. Open to applicants in all 50 states.

This individual will design and operate an AR system that ties deposits, allocations, contracts, and shipment releases together, working closely with Sales, Operations, and Import/Export to ensure goods move on time without carrying unnecessary receivable or inventory liability.

Responsibilities

End-to-End Accounts Receivable Ownership

End-to-End Accounts Receivable Ownership

• Manage the full AR lifecycle: contract review → deposit requirements → invoicing → collections → reconciliation.
• Oversee receivables across all customer segments, including national accounts, distributors, private-label customers, and smaller wholesale buyers.
• Ensure all negotiated pricing, freight terms, surcharges, tariffs, and special conditions are accurately entered, tracked, and collected.

Contract Enforcement & Risk Management

• Audit all customer activity against executed sales contracts to ensure strict adherence to:
• Payment terms
• Deposit requirements
• Allocation schedules
• Shipment release conditions
• Actively push for larger upfront cash deposits and reduced net terms, in coordination with Sales and Finance, to minimize receivables and inventory exposure.
• Identify and escalate contract deviations, late payments, or risk patterns early-before inventory is produced or released.

Deposit & Allocation AR System Development

• Design and maintain an AR framework that:
• Aligns customer advance deposits with production runs and allocation schedules
• Matches deposits against specific lots, SKUs, or contract volumes
• Reduces cash-inventory liability by ensuring inventory is backed by customer funds whenever possible
• Track deposit balances, applications, refunds, and roll-forwards with absolute clarity and auditability.

Cross-Functional Coordination (Critical)

• Partner closely with:
• Operations & Production – to align customer payments with milling, packing, and release timelines
• Import/Export & Logistics – to ensure payments clear before shipment while avoiding port or vessel delays
• Sales – to structure payment terms that protect cash while remaining commercially viable
• Ensure the rule is enforced: no payment = no release, without causing shipment bottlenecks or customer escalations; for NET term customers ensuring that their account is in good standing before additional goods release and enforcing and correcting any negative credit performance of any NET term customers.

Collections Leadership & Execution

• Lead and manage the AR/accounting team responsible for:
• Continuous follow-ups
• Structured, timely, and increasingly firm payment nudges
• Clear documentation of customer communications and commitments
• Establish escalation protocols for late or non-responsive customers, including payment holds and shipment freezes.

Reporting & Visibility

• Provide regular reporting on:
• AR aging by customer and deal
• Deposit coverage vs inventory exposure
• Contract-compliant vs at-risk accounts
• Cash-in vs goods-out timing gaps
• Surface actionable insights to leadership to support credit decisions, allocation planning, and customer prioritization.

Qualifications & Experience

• 5–10+ years in Accounts Receivable, Credit, or Accounting leadership, preferably in:
• CPG
• Food & beverage
• Import/export or inventory-heavy businesses
• Sales contracts with multiple variables in payment dues (freight, tariffs, goods, price increases, and so on)
• Strong experience managing:
• Large wholesale and national accounts
• Contract-driven pricing and payment terms
• Advance deposits and prepayment structures
• Proven ability to enforce payment discipline while working cross-functionally with Sales and Ops.
• Experience managing and motivating AR or accounting team members.

Skills & Competencies

• Exceptional attention to detail with contracts and financial terms
• Strong negotiation and assertive communication skills
• Systems thinker—able to design AR processes, not just execute them
• Comfortable pushing back internally and externally to protect cash
• Highly organized, deadline-driven, and persistent
• ERP/accounting system proficiency (Monday, QuickBooks, Hubspot)
• Able to handle the pressure of being responsible ~8-9 figures of AR, annually
• Ability to work within imperfect systems (and to help perfect them)
• Loves Matcha (a bonus)

Success Metrics (What “Good” Looks Like)

• Reduced AR aging and faster cash conversion cycles
• High percentage of inventory backed by customer deposits
• Zero shipment delays caused by payment surprises
• Fewer contract deviations and write-offs
• Clear, predictable cash flow aligned with allocation schedules

For interested applicants, please send your resume to:

(must cc: )

Email Subject: [Your Name] - Operations AR Lead

Overview

, Inc. has consistently been at the forefront of innovation and customer experience for more than 40 years. This highly visible, enterprise role powers our Loyalty, Retention, and Customer Growth strategy across all brands within our portfolio, including 1-800-Flowers, Harry & David, Cheryl’s Cookies, Personalization Mall, The Popcorn Factory, Shari’s Berries, and more.

We are seeking a customer-centric, data-driven leader who challenges the status quo, delivers measurable results, and brings creative yet disciplined approaches to growth. Maintaining leadership in the gifting space requires continuous innovation, bold thinking, and a relentless focus on customer behavior and economics.

The Senior Director of Loyalty, Retention & Growth will own the enterprise loyalty growth engine, accountabile for driving incremental purchase frequency, retention, customer lifetime value (CLV), and contribution margin per customer. This role is responsible for ensuring Loyalty is not a benefit program, but a measurable, EBITDA-conscious growth lever that reduces reliance on paid acquisition and strengthens long-term customer relationships.

This leader will define the strategic roadmap, financial model, and operating rhythm for Loyalty—pairing clear customer value with disciplined experimentation, omnichannel activation, and continuous optimization.

Key Responsibilities

Loyalty Strategy & Program Roadmap

• Define and own the multi-year enterprise loyalty strategy, including program architecture, member value proposition, tiering, benefits, and customer positioning.
• Own the Free → Paid loyalty funnel, including membership mix, upgrade rates, renewal performance, and paid-tier penetration.
• Establish a loyalty operating rhythm that ensures continuous improvement through structured testing, optimization, and performance reviews.
• Translate enterprise growth goals into loyalty initiatives that drive incremental revenue, frequency lift (1x → 2x+), and retention—not just engagement.

Omnichannel Lifecycle & Journey Leadership

• Lead loyalty lifecycle strategy and activation across app-first and owned channels, including Push, in-app journeys, Email, SMS, Direct Mail, and onsite experiences.
• Ensure all loyalty communications are explicitly tied to behavioral objectives (activation, repeat purchase, upgrade, renewal), not just message delivery.
• Develop and manage a loyalty promotional calendar that balances customer value with margin discipline and long-term profitability.
• Partner with CRM Ops and channel teams to ensure consistent execution, personalization, and scalable activation.

Measurement, Forecasting & KPI Ownership

• Own the loyalty business case and performance scorecard, including member acquisition, engagement, upgrade, renewal, and retention forecasting.
• Drive measurement frameworks focused on incrementality and profitability, including test vs. control, holdouts, and cohort analysis.
• Make data-backed recommendations to improve program ROI, contribution margin, and long-term value creation.

Personalization & Customer Experience Innovation

• Leverage customer data, segmentation, and behavioral insights to create relevant, personalized loyalty experiences that reduce incentive waste.
• Identify opportunities to improve the end-to-end member journey (join → earn → redeem → renew → advocate).
• Lead enhancements to loyalty journeys, triggered programs, and lifecycle touchpoints to increase frequency and reduce churn.

Platform, Data & Operational Excellence

• Own loyalty platform capabilities and performance; identify feature, data, and technology needs to support roadmap delivery.
• Partner with Martech, Analytics, and Data teams to ensure loyalty data is accurate, actionable, and usable across activation channels.
• Ensure loyalty reporting, tagging, and performance measurement are consistent, scalable, and decision-ready.

Cross-Functional Leadership & Enterprise Alignment

• Serve as the enterprise loyalty lead, aligning Brand, Product, Analytics, Merchandising, Customer Service, and Technology around shared loyalty goals.
• Influence stakeholders and align teams around financial and behavioral loyalty KPIs, not vanity metrics.
• Build and lead a high-performing team culture focused on speed, accountability, experimentation, and customer obsession.

Qualifications

• 10–12+ years of experience in Loyalty, CRM, Retention, or Lifecycle Marketing with a proven track record of launching and scaling omni-channel loyalty programs.
• Strong strategic and analytical orientation with the ability to translate customer behavior into financial outcomes and growth plans.
• Deep understanding of loyalty economics, including incrementality, liability, breakage, margin impact, and incentive optimization.
• Experience leading cross-functional initiatives across Marketing, Product, Data, and Technology.
• Strong command of app-first lifecycle marketing and CRM best practices (Push, in-app, Email, SMS, Direct Mail, onsite).
• Entrepreneurial mindset—comfortable operating lean, moving quickly, and building from 0→1 and 1→10.
• Experience managing teams and developing talent.
• Digital/eCommerce experience preferred; retail experience strongly preferred.

Location: Hybrid (Jericho, NY preferred | Open to NYC, Chicago, IL Area, Columbus, OH Area)

Schedule: 4 days onsite / 1 day remote

About the Role

We’re looking for a Senior Manager, Enterprise CRM Operations to lead the execution and evolution of CRM marketing across a portfolio of iconic brands.

This is a high-impact leadership role responsible for driving end-to-end CRM campaign execution, managing a team of CRM professionals, and partnering cross-functionally to bring lifecycle marketing strategies to life.

This team operates like an internal agency, supporting multiple stakeholders across the business—so we’re looking for someone who can balance technical expertise, team leadership, and stakeholder management while also bringing forward-thinking ideas around automation and efficiency.

What You’ll Do

• Own and lead end-to-end CRM campaign execution within Salesforce Marketing Cloud (SFMC)
• Oversee cross-channel campaigns including email, SMS, and push notifications
• Translate marketing strategies into technically sound customer journeys and audience builds
• Manage campaign calendars, workflows, QA processes, and deployment governance
• Lead, mentor, and develop a team of CRM professionals (including contractors)
• Partner with Marketing, CRM Strategy, and cross-functional stakeholders to deliver campaigns on time and at scale
• Drive process improvements, automation, and operational efficiency across CRM workflows
• Ensure data accuracy, segmentation integrity, and platform best practices
• Leverage AI and predictive tools (e.g., Einstein) to improve campaign performance
• Act as a key liaison between stakeholders and the CRM Operations team

What We’re Looking For

• 7+ years of experience in CRM, lifecycle marketing, or marketing operations
• 3+ years of experience leading and developing teams
• Strong hands-on experience with Salesforce Marketing Cloud (SFMC)
• Experience building and managing email campaigns, automated journeys, and segmentation strategies
• Deep understanding of CRM campaign workflows and execution processes
• Strong project management and organizational skills
• Ability to work cross-functionally and manage multiple stakeholders
• A balance of technical expertise and leadership capability

What Sets You Apart

• Experience in an agency or agency-style environment
• Background transitioning from hands-on CRM/Marketing Automation into leadership
• Strong process improvement and automation mindset
• Ability to bring strategic thinking and innovation to CRM operations
• Experience with AI-driven marketing tools and advanced personalization

Why Join Us

At 1-800-FLOWERS.COM, Inc., our brands help people celebrate life’s most meaningful moments. As we continue to grow and evolve our CRM capabilities, this role will play a key part in shaping how we engage with customers at scale—bringing together data, technology, and creativity to drive impact.

The expected salary range for this position is $115,000 to $125,000 annually. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.

Benefits may include*:

• Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) retirement savings program
• Mental health resources and Employee Assistance Program (EAP)
• Paid vacation time (accrued based on hours worked and tenure)
• Paid company holidays
• Employee discount across our family of brands
• Potential eligibility for annual merit-based compensation increases, where applicable

*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.