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Power Flame Inc., an Astec Industries, Inc. company is an innovative and forward-thinking manufacturer of burners and combustion control systems for commercial, industrial, and process applications. Our products share environmentally conscious designs and are crafted from quality materials by our expert staff of dedicated professionals. Power Flame is a subsidiary of Astec Industries, Inc.
Astec Industries, Inc mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world.
Location: This is an onsite position at our Power Flame location in Parsons, KS. Corporate relocation assistance available.
ABOUT THE POSITION
The Operational Excellence Leader at our manufacturing site in Parsons, Kansas, plays a critical role in driving the Power Flame Inc Lean Systems throughout the organization. This leader is responsible for advancing strategy deployment, implementing lean methodologies, and aligning plant-level initiatives with corporate strategic goals. The role reports to the General Manager and the Astec corporate team to ensure cohesion in strategy and execution.
KEY ACTIVITIES & RESPONSIBILITIES
- Lead the deployment of the Hoshin Kanri strategy framework at the plant and Power Flame business unit level to ensure alignment with corporate goals and initiatives.
- Plan and facilitate cross-functional Kaizen events that drive measurable improvements across manufacturing, sales, and support functions.
- Implement core Lean Systems and tools such as 5S, standard work, visual management, value stream mapping, TPM, and continuous flow to eliminate waste and improve efficiency.
- Champion and oversee the deployment of Total Productive Maintenance (TPM), including the implementation of pillars like autonomous maintenance, planned maintenance, quality maintenance, and early equipment management.
- Design and deliver structured Lean and TPM training programs that teach tools, principles, and cultural behaviors across all organizational levels, ensuring understanding and practical application.
- Drive continuous improvement initiatives across both shop floor and office operations, supporting functional leaders in achieving performance targets.
- Coach and mentor employees and leaders in structured problem-solving methods such as A3 thinking to build capability and foster ownership.
- Act as a hands-on liaison between the site and corporate teams, ensuring strategic alignment and effective communication across all improvement initiatives.
- Support capital investment planning by conducting ROI analysis and evaluating the operational impact of proposed projects.
- Develop and maintain True North Boards and PQVC (People, Quality, Velocity, Cost) dashboards to ensure performance visibility and alignment with business objectives.
- Integrate Lean thinking into onboarding and leadership development programs to reinforce a culture of continuous improvement from day one.
- Build internal problem-solving capability by coaching teams to sustain gains and independently lead improvement efforts.
- Facilitate cross-functional alignment sessions to identify priorities, remove barriers, and foster collaboration across departments.
- Collaborate with corporate leadership to align operational improvements with business growth strategies, including capacity expansion and new product introductions.
TO BE SUCCESSFUL IN THIS ROLE, YOUR EXPERIENCE AND COMPETENCIES ARE:
- Extensive experience in Lean Manufacturing and Continuous Improvement, with a demonstrated ability to implement and sustain long-term improvements across various business functions.
- A proven track record of leading and facilitating Kaizen events that deliver measurable results in manufacturing, engineering, sales, service, and administrative processes.
- Strategic thinking and business acumen to align day-to-day actions with long-term organizational goals and growth plans.
- Exceptional coaching, teaching, and influencing skills, with the ability to engage, educate, and empower employees at all levels—from shop floor operators to executive leadership.
- Hands-on knowledge of Total Productive Maintenance (TPM) and its key pillars, as well as experience applying PQVC metrics, True North Boards, A3 problem-solving, and X-Matrix frameworks.
- Strong communication and interpersonal skills, capable of building trust and alignment across cross-functional and cross-cultural teams.
- Analytical and data-driven decision-making abilities, with proficiency in performance measurement and root cause analysis.
- Self-motivation and initiative, with the ability to work independently while collaborating with teams across functions and levels.
- A continuous improvement mindset, consistently seeking ways to improve processes, culture, and results while modeling Astec Industries, Inc.’s core values.
SUPERVISOR AND LEADERSHIP EXPECTATIONS
- Report to the General Manager, Parsons Facility, with a functional relationship to the Director of Operational Excellence.
- Act as a trusted partner and strategic advisor on lean transformation efforts.
- Lead by example on the shop floor and in office settings.
- Deliver periodic updates to corporate leadership regarding initiative progress, risks, and opportunities.
Our Culture and Values
Employees that become part of Astec Industries, Inc. embody the values below throughout their work.
- Continuous devotion to meeting the needs of our customers
- Honesty and integrity in all aspects of business
- Respect for all individuals
- Preserving entrepreneurial spirit and innovation
- Safety, quality and productivity as means to ensure success
EQUAL OPPORTUNITY EMPLOYER
As an Equal Opportunity Employer, Astec Industries, Inc. does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person’s veteran status or any other characteristic protected by law or executive order.
At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.
Director, Operational Excellence, Americas - Carmel, IN (Hybrid)As the Director of Operational Excellence Americas, you will serve as the lead change agent for driving transformation and embedding operational excellence across the organization. You will develop and implement the Operational Excellence (OPEX) model and roadmap, ensuring alignment with Strategic Business Units (SBUs) and corporate strategies. By fostering a culture of continuous improvement, coaching leadership teams, and tracking progress against long-range goals, you will help deliver sustainable value to customers and significantly enhance the business health of Allegion's value streams.
Hybrid:
At Allegion, we are driven by a bold vision: redefining safety while empowering our employees to thrive. When you join our team, you become part of a culture that values innovation, purpose, and excellence. This role offers the benefits of our dynamic hybrid work modelcombining in-person collaboration for meaningful moments with the flexibility of remote work. Since hybrid arrangements can vary based on the needs of the individual, team and business, your talent acquisition partner will provide specific hybrid details about this role.
We are committed to fostering a healthy work-life balance and building meaningful connections, ensuring you have the tools, resources, and support needed to excel in any environment. Together, we'll unlock your potential and create a lasting impact.
While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the hybrid schedule as needed at the Company's discretion.
What You Will DoDevelopment and Alignment of the OPEX Model and Roadmap- Lead the development of Allegion's Operational Excellence (OPEX) model and roadmap, ensuring alignment with Strategic Business Units (SBUs) and corporate objectives.
- Work closely with SBU leaders and Site OPEX Leaders to integrate the OPEX model into their strategic plans, ensuring consistent execution across the organization.
- Establish a clear vision for operational excellence, with measurable goals that align with the company's long-range plan (LRP).
- Support and drive strategy deployment activities across the organization, ensuring alignment between corporate, SBU, and site-level initiatives.
- Collaborate with site OPEX leaders and teams to develop actionable strategies and plans that focus on growth, customer value, and improved business health.
- Facilitate the development of a robust pipeline of lean initiatives that align with future-state targets and drive performance improvements.
- Provide coaching for leadership teams and operational excellence (OpEx) support teams to build their capabilities in lean, continuous improvement, and change management.
- Mentor site OPEX leaders and their teams to achieve sustainable transformational change through Allegion's OPEX model.
- Develop and implement leadership training programs to enhance the organization's ability to execute on operational excellence initiatives, including the Front Line Leader program.
- Track and measure progress against long-range plan (LRP) actions and goals, ensuring alignment with corporate objectives.
- Conduct regular audits of site progress against Allegion's corporate maturity model, identifying gaps and opportunities for improvement.
- Provide data-driven insights and recommendations to leadership teams to ensure continuous progress toward operational excellence goals.
- Support projects involving multiple site deployments, ensuring consistency in execution and alignment with the OPEX roadmap and the Allegion Intelligent Manufacturing initiative.
- Lead or support corporate-level and non-manufacturing projects to drive operational improvements across all business functions.
- Support the onboarding of new acquisition sites, ensuring alignment with Allegion's operational excellence standards and processes.
- Participate in Strategic Business Unit (SBU) reviews to provide insights, guidance, and alignment on operational excellence initiatives.
- Actively support the Operations Council, contributing to the development and execution of enterprise-wide operational strategies.
- Establish and standardize practices such as GEMBA walks, daily management processes (MDI), and mission control to drive a culture of continuous improvement.
- Ensure compliance with standard processes and tools, fostering a culture of process discipline and adherence to standard work.
- Champion a culture of customer value creation, rigorous continuous improvement, and problem-solving.
- Actively support SBU and site implementation of the Allegion Intelligent Manufacturing initiative.
- Support and meet departmental, plant, and corporate HS&E goals, ensuring alignment with Allegion's safety and environmental standards.
- Bachelor's degree in engineering or a related field required; Master's degree strongly preferred.
- Minimum of 15 years of world-class lean manufacturing, transactional or functional experience, with a proven track record of driving operational excellence
- Extensive experience with GEMBA-based continuous improvement tools and techniques, including problem-solving, A3 management, value stream mapping, and strategy deployment.
- Demonstrated experience in applying lean principles and implementing new technologies and automation efforts.
- Demonstrated ability to coach, mentor, and influence leaders at all levels of the organization.
- Excellent leadership & facilitation skills
- Excellent written and oral communication and presentation skills with the ability to speak and communicate effectively with all levels of the organization
- Ability to align operational excellence initiatives with long-term business goals and strategic objectives
- Ability to lead cultural transformation and foster a mindset of continuous improvement and customer value creation.
- Must be self-motivated and highly organized
- Proven ability to effectively work with global partners and cultures within the organization
- Demonstrated ability to understand value in the eyes of the customer and to build a value delivery system
- Ability to evaluate and assign priorities in a fast-paced and changing environment
- Ability to quickly develop relationships that build immediate trust
- Ability to influence, persuade, convince, mentor and facilitate lean culture change in an environment with varying acceptance
- Ability to travel up to 50%, including occasional global travel.
- You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, \"this is your business, run with it\".
- You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
- You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
- You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.
- Health, dental and vision insurance coverage, helping you \"be safe, be healthy\".
- A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
- Tuition Reimbursement
- Unlimited PTO
DESCRIPTION
Driven by a commitment to research, quality, and service, PDI provides innovative products, educational resources, training, and support to prevent infection transmission and promote health and wellness. Encompassing three areas, our Healthcare, Sani Professional and Contract manufacturing divisions, we develop, manufacture, and distribute leading edge products for North America and the world. We have several locations across the US and are looking for new Associates to join our team!
POSITION PURPOSE
As the Principal Packaging Engineer, you will serve as the enterprise-wide technical expert and strategic lead in FDA regulated packaging. The position leverage deep knowledge in packaging including but not limited to design, test methods, standards, and industry insights to create and deliver a pipeline of breakthrough innovations and overall organizational improvement.
You will operate with a high degree of autonomy, and lead with accountability projects from concept to commercialization. A proactive approach in identifying opportunity areas and a strong drive for results and overall organizational improvement is essential.
This role requires excellent communication skills to effectively collaborate across functions, influence stakeholders and ensure alignment with organizational goals. The Principal Engineer must take responsibility for technical mentorship and coaching, fostering technical growth and knowledge of junior engineers while strengthening the team’s technical capabilities. As a recognized expert, you will guide internal and external teams on the application of packaging standards (e.g., CCIT, ISO 11607, USP , USP , etc.), and represent the company in regulatory interactions, technical forums, and industry partnerships.
Success requires exceptional problem-solving skills, strategic influence, and proven ability to align cross-functional teams toward breakthrough innovation. This role is accountable for delivering measurable outcomes and ensuring that packaging innovations translate into tangible business impact.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Technical Leadership, Data Analysis and Interpretation
- Demonstrate strong ownership and leadership on technical strategies and problem solving while driving projects from concept to commercialization.
- Own the technical roadmap for packaging innovation and ensure alignment with business priorities.
- Take responsibility for the accuracy, integrity, and impact of technical data used to inform decisions.
- Design and direct meaningful and robust research projects or experiments both internally and externally through relationships with academic institutions and industry partners.
- Facilitate knowledge sharing and foster collaborative research initiatives while mentoring, coaching and guiding junior engineers.
- Analyze experimental data to draw meaningful conclusions from research and guide further development.
- Ensure robust statistical methods are applied where necessary.
- Develop innovative solutions to address technical challenges.
- Act as subject matter expert in packaging for FDA regulated products (expert in packaging standards such as CCIT, ISO 11607, USP , USP , etc).
- Identify, scope and represent the organization at key conferences, seminars and other professional events.
- Stay current and keep stakeholders updated with emerging technologies, regulatory trends, and scientific advancements in packaging.
Innovation and Strategy
- Exhibit a proactive mindset in identifying, vetting and implementing new opportunities for innovation and improvement of the organization.
- Demonstrate ability to think strategically and influence the organization on key initiatives.
- Champion initiatives that deliver quantifiable improvements in product performance, cost efficiency, or regulatory compliance.
- Lead cross-functional teams to bring strategic innovations from concept to launch, ensuring accountability at each stage.
- Develop and execute innovation strategies aligned with business goals, including new technologies, methods, and IP creation.
- Lead the development of new products, technologies, and methods that deliver measurable impact and enhance organizational success.
- Assess and take necessary actions to acquire new in-house technologies to improve PDI’s capabilities.
Project Scoping and Ownership
- Define, communicate and align project goals and request necessary resources for execution cross functionally.
- Hold self and cross-functional teams accountable for meeting project milestones, quality standards, and business objectives.
- Ensure post-launch evaluation and continuous improvement based on performance metrics.
- Demonstrate strong interpersonal and influencing skills to drive initiatives forward and overcome challenges.
- Ensure accountability to milestones and objectives while demonstrating strong ownership, coordination and leadership in project execution, anticipating risks, and implementing mitigation strategies to ensure timely and high-quality delivery.
- Demonstrate excellent communication skills in preparing and presenting progress updates, status, reports and findings to senior level management.
PERFORMANCE MEASUREMENT
- Packaging Leadership and Effectiveness: leads packaging design development that meets intended performance, safety and regulatory requirements
- Project Acceleration and Execution: Demonstrates initiative in shaping project direction, anticipating potential obstacles and proposing solutions to ensure timelines are met or accelerated. Consistently delivers technical work on time, in scope and aligned to evolving business priorities
- Strategic Technical Problem Solving: Anticipates and identifies complex packaging development challenges early, leveraging expertise and leadership to drive resolution paths with minimal rework and high technical rigor.
- Cross-Functional Influence and Alignment: Actively engages and influences cross-functional partners (Regulatory, Marketing, Operations, Quality) to ensure clarity of technical direction, ensure alignment and provide technical strategies, expertise and data to remove barriers impeding project progress
- Pipeline Advancement and Opportunity Identification: Proactively scans internal and external landscapes to identify new opportunities, unmet needs and technology enablers that can strengthen the pipeline and move concepts into development
- Performance will be evaluated based on the ability to deliver projects on time, within scope, and with measurable business impact.
- Expected to take full ownership of assigned initiatives and proactively resolve barriers to success.
QUALIFICATIONS
EDUCATION/CERTIFICATION
- Bachelor’s degree in Packaging, Mechanical Engineering, or related scientific discipline required. Advanced degree preferred.
REQUIRED KNOWLEDGE
- New Product development and leadership in a regulated environment.
- Packaging development for FDA regulated products.
EXPERIENCE REQUIRED
- 8+ years of relevant experience in product development and R&D support, with a demonstrated track record of scientific and packaging development responsibilities.
SKILLS/ABILITIES
- Strong analytical thinking capabilities and mindset
- Strong sense of accountability and commitment to delivering results with excellence and timeliness
- Excellent communication and interpersonal skills
- Ability to make sense of, organize and present complex information
- Proven ability to work independently and take initiative in ambiguous or evolving environments
- Ability to set specific goals for self and others and organize/align the resources to help achieve goals
- Demonstrated ability to manage multiple projects with varying complexity
- Ability to evolve, learn and implement new systems and programs
- Initiative taker, ambitious and driven
- Resourceful and able to find creative and innovative ways to achieve results
- Demonstrated accountability for project outcomes and ability to drive initiatives to successful completion.
- Proactive leader who takes full ownership of challenges and drives results with urgency and precision.
WORKING CONDITIONS
- Mix of lab, manufacturing and office environment
SALARY RANGE:
- $128,000 - $141,000 annually
BENEFITS
PDI is pleased to offer comprehensive and affordable benefits for our associates, which includes:
- Medical, behavioral & prescription drug coverage
- Health Savings Account (HSA)
- Dental
- Vision
- 401(k) savings plan with company match and profit sharing
- Basic and supplemental Life and AD&D insurance
- Flexible Spending Accounts (FSAs)
- Short & long-term disability
- Employee Assistance Program (EAP)
- Health Advocacy Program
PDI also offers many voluntary benefits such as: Legal services, critical illness, hospital indemnity, accident coverage, ID theft and fraud protection, pet insurance and employee discounts.
At PDI, we are also committed to helping our associates maintain a healthy and sustainable work/life balance and are proud to provide associates with paid time off programs including: sick & safe leave, vacation, company & floating holidays, paid parental leave, and depending on the position we also offer summer hours and flex place/flex time options.
INTREN, LLC Job Description
Job Title: Vice President, Operations
Reports To: Chief Operating Officer
FLSA Status: Exempt
SUMMARY OF POSITION:
This executive leadership role is responsible for the strategic and operational execution of INTREN’s business objectives across designated territories, including operations in Ohio, Indiana, southern regions of Illinois, and Florida, supporting both Distribution and Transmission work types. Responsibilities include safety leadership, operational excellence, financial performance, business development, and organizational growth within these markets.
The role drives enterprise-level strategies that support sustainable growth, customer satisfaction, and continuous improvement while fostering a high-performance culture aligned with organizational objectives. Leadership oversight includes operational execution within Distribution and Transmission services, ensuring alignment with regional growth strategies and operational performance expectations.
Extensive travel throughout the assigned territories is required to support operational alignment, customer engagement, and leadership development.
ESSENTIAL FUNCTIONS:
Corporate Leadership:
- Serves as a key member of the executive leadership team, contributing to enterprise-wide strategy and driving continuous improvement in alignment with organizational objectives.
- Champions the organization’s vision and provides leadership to execute its mission across all areas of responsibility.
- Leads a high-performance culture that is positive, proactive, accountable, and results-oriented, fostering engagement and professional development at all levels of the organization.
Financial Performance:
- Ensures financial performance metrics and controls are effectively implemented to achieve INTREN’s financial objectives.
- Holds full accountability for regional P&L performance, ensuring results align with budgeted expectations and organizational financial targets.
- Leads the development, execution, and monitoring of the annual operating budget in partnership with the finance team, providing strategic financial insight and guidance.
- Collaborates with the executive leadership team to evaluate key performance indicators across divisions, ensuring alignment and understanding of their collective impact on organizational performance.
Business Development:
- Partners with the COO to ensure consistent execution of the company’s growth strategy and alignment with operational capabilities.
- Maintains executive-level engagement with customers while overseeing operational relationships to ensure service excellence and customer satisfaction.
- Supports the development and execution of strategic account planning initiatives to strengthen partnerships and expand business opportunities.
- Provides visible leadership in customer engagement, supporting both new business development and the continued growth of existing accounts.
- Builds and sustains strong relationships with customer leadership to reinforce collaboration and long-term strategic partnerships.
Operational Development:
- Provides strategic oversight of operational activities to ensure alignment with organizational objectives and performance expectations.
- Mentors and develops regional leadership teams through structured development plans that strengthen leadership capabilities and organizational depth.
- Leads succession planning initiatives to ensure leadership continuity and long-term organizational stability.
- Drives execution of the strategic plan to achieve defined growth and performance targets while enhancing operational efficiency and effectiveness.
Operations:
- Holds enterprise accountability for national storm response strategy and execution, ensuring timely and effective operational response in alignment with customer and organizational expectations.
- Leads operational strategy and execution to achieve targeted key performance indicators (KPIs), driving continuous improvement in safety, productivity, and operational excellence.
- Develops and oversees the organizational structure of the Operations group to ensure alignment with strategic objectives and operational scalability.
- Establishes and enforces operational policies and guidelines that support consistent excellence and long-term organizational performance.
- Partners with safety and quality leadership to meet or exceed customer expectations and regulatory requirements while fostering a culture of operational integrity.
- Collaborates with Human Resources on policies, compensation, and benefits to support employee well-being and organizational competitiveness, including performance management processes.
- Promotes a collaborative and inclusive work environment across all operational teams and locations, fostering engagement among internal and external stakeholders.
- Maintains comprehensive understanding of collective bargaining agreements within operational regions to support effective workforce relations and compliance.
- Provides visible leadership through extensive travel to support team development, customer engagement, operational alignment, and strategic growth initiatives.
DESIRED MINIMUM QUALIFICATIONS:
- Bachelor’s degree in business, engineering, operations management, or a related field (advanced degree preferred) or work experience deemed equivalent.
- 10+ years of progressive leadership experience in operations, utility construction, or infrastructure services, with demonstrated executive-level accountability.
- Executive experience managing multi-location operations and field teams.
- Strategic planning and KPI-driven performance management expertise.
- Experience in safety, compliance, and customer-focused operations.
- Strong leadership, communication, and business development capabilities.
- Knowledge of collective bargaining environments.
INTREN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation
Korn Ferry has partnered with our client on their search for District Operations Director - Single Family Homes
Operations & Property Management
- Oversee day-to-day operations across Orlando, Jacksonville and Treasure Coast, ensuring consistent execution of company procedures and a high-quality resident experience.
- Provide strategic oversight of property management functions, including service delivery, maintenance, renewals, and collections, with a focus on KPI achievement and cost control.
- Navigate complex municipal environments by building strong relationships with housing authorities and local agencies to ensure compliance and operational fluidity.
- Lead vendor management and service team performance, ensuring alignment with company standards, cost efficiency, and resident satisfaction.
- Conduct regular market visits and inspections to assess operational health, enforce standards, and identify opportunities for improvement.
- Implement frameworks for emergency response, business continuity, and risk mitigation across all markets.
Resident Experience
- Drive a resident-first culture by ensuring seamless onboarding, proactive communication, and responsive issue resolution across all touchpoints.
- Leverage resident feedback and satisfaction data to evolve service offerings, improve retention, and build long-term loyalty.
- Partner with leasing teams to monitor inventory, pricing, and occupancy trends, ensuring alignment with market demand and performance goals.
- Reinforce tenant policies and procedures while maintaining a positive, service-oriented relationship with residents.
Financial Management
- Lead the development and execution of annual operating budgets across assigned markets, with a focus on service cost management and NOI optimization.
- Oversee accounts receivable, rent collection, and resolution of arrears, ensuring minimal variance and strong financial performance.
- Review financial reports regularly to identify trends, risks, and opportunities, implementing corrective actions as needed.
- Contribute to long-term planning and investment prioritization in alignment with First Key Homes’ growth strategy.
Team & Talent Oversight
- Manage a regional team of 50–60 employees, ensuring clear accountability, performance consistency, and adherence to company policies.
- Identify workload efficiencies and talent gaps, optimizing team structure and resource allocation across markets.
- Lead workforce planning efforts in partnership with HR and third-party recruiters to support hiring, onboarding, and retention.
Strategic Partnerships & Compliance
- Maintain an active Florida real estate license and ensure compliance with state-specific laws and regulations.
- Collaborate with internal stakeholders and external partners to align operations with broader strategic goals and regulatory requirements.
- Represent First Key Homes in municipal and community engagements.
Professional Experience/Qualifications
The ideal candidate will bring the following experience:
- 10–15+ years of senior-level operational leadership within residential real estate, property management, or single-family rental (SFR) environments, overseeing large-scale, multi-market portfolios.
- An active real estate license in Florida is required or must be obtained within120 days of hire.
- Experience navigating real estate laws and compliance, and a deep understanding of municipal engagement, housing authorities, and public-sector coordination.
- Proven ability to lead multidisciplinary teams across leasing, service, field operations, and resident experience, driving performance, accountability, and cultural alignment across diverse geographies.
- Strong financial oversight and budgeting expertise, with a track record of managingservice-related costs, optimizing NOI, and delivering consistent results across KPIs such as collections, renewals, and retention.
- Demonstrated success leading through organizational change, including assessing team dynamics, identifying talent gaps, and buildingbench strength to support long-term growth and operational resilience.
- Exceptional interpersonal and communication skills, with the ability to build trust, manage conflict, and influencecross-functional teams, third-party vendors, and internal stakeholders.
- Inspirational leadership style that fosters collaboration, encourages ownership, and leads with empathy, structure, and clarity.
- Comfortable operating in high-visibility, high-accountability environments, with a focus on resident satisfaction, team development, and community engagement.
- Strong understanding of strategic planning and operational execution, with the ability to translate corporate goals into market-level performance and team alignment.
- Proficiency in Microsoft Office Suite and property management platforms, including YARDI, with a commitment to data accuracy, reporting integrity, and system compliance.
Year One Critical SuccessFactors
The successful candidate should have successfully achieved the following within the first 12 to 18 months in this role:
- Drive Operational Excellence Across Districts: Establish consistent service delivery standards and operational processes across assigned markets, resulting in measurable improvements in resident satisfaction, service timeliness, and cost efficiency. Ensure alignment with First Key Homes’ national performance benchmarks and compliance protocols.
- Elevate Team Engagement and Culture: Assess and optimize team structure, talent, and engagement across leasing, service, and field operations. Implement leadership development and retention strategies to reduce turnover, foster accountability, and build a high performance, resident-first culture.
- Strengthen Governance and Cross-Functional Alignment: Build strong relationships with internal stakeholders across corporate functions (e.g., Legal, Compliance, Finance, HR) and ensure clear communication channels and accountability frameworks. Align district-level execution with enterprise goals, including NOI targets, renewal rates, and service SLAs.
- Enhance Resident Experience and Community Impact: Launch initiatives that improve resident engagement, retention, and satisfaction scores. Partner with local municipalities and housing authorities to strengthen community relationships and ensure compliance with local housing regulations.
- Optimize Financial Performance and Budget Discipline: Deliver against district-level financial targets by managing service costs, capital planning, and operational budgets. Identify opportunities for efficiency and margin improvement while maintaining service quality and compliance.
Preferred Education Qualifications
- Bachelor’s Degree in Business Administration, Finance, Planning or related field.
- Proficiency in Yardi (or similar systems).
Job Description
Pay Range: $65,000-85,000 annually (DOE)
Benefits Eligible: Yes
Status: Salaried/Exempt
Hours: Full Time/40 hours per week
Schedule: Monday - Friday 8:00 am to 5:00 pm (with occasional evenings or weekends)
Location: Evans Office - In Person
Travel: Northern Colorado locations
Position Summary
The Quality & Compliance Manager provides organization-wide leadership for quality assurance, performance improvement, and compliance across Care Management, Addiction Response, and related programs. The Quality & Compliance Manager plays a critical role in supporting North Colorado Health Alliance's mission by ensuring programs operate with integrity, accountability, and continuous improvement—strengthening organizational readiness, reducing risk, and improving outcomes across northeastern Colorado. Reporting directly to the Deputy Executive Officer, this role ensures that programs operate in alignment with regulatory requirements, funder expectations, internal policies, and
best practices while driving continuous improvement in quality, outcomes, and accountability.
This position serves as a core governance and risk-management function, translating requirements into operational practice, monitoring performance and compliance, and supporting leadership with data-informed insights and corrective action strategies. This role serves as the organization's central point of accountability for program quality, performance measurement, reporting compliance, and contractual adherence, ensuring expectations are clearly understood and consistently operationalized across departments. This position partners closely with program and executive leadership to sustain high-quality, compliant, and person-centered services. The Quality & Compliance Manager directly supervises the Performance Improvement Coordinator and may supervise others as assigned.
Knowledge, Skills & Abilities
- Strong knowledge of quality assurance, compliance, and performance improvement in healthcare or human
services
- Ability to interpret regulatory, contractual, and funder requirements and operationalize them across
programs
- Excellent analytical, organizational, and problem-solving skills
- Strong written and verbal communication skills
- Cultural competence and commitment to equity and person-centered practice
- Ability to manage competing priorities and lead through complexity and adaptation
- Experience with electronic medical record systems (e.g., Athena One, EPIC, Banner, Essette)
Core Competencies
- Systems thinking and population health strategy knowledge
- Facilitation, convening, and collaborative leadership
- Policy analysis and systems improvement
- Data-informed decision-making
- Strategic communication and narrative development
- Adaptive leadership and change management
Education, Qualifications & Experience
Required:
* Bachelor's degree in public health, healthcare administration, social work, or a related field (or equivalent experience)
* 5+ years of experience in quality improvement, compliance, care management, behavioral health, or related settings
* Experience supervising managers and leading multidisciplinary teams
* Demonstrated experience with audits, policy development, and performance monitoring
* 7+ years of progressive experience in population health, health systems, public health, or cross-sector initiatives
* Demonstrated experience leveraging health assessments and data to inform strategy and systems change
* Proven ability to convene and lead cross-sector working groups or collaboratives
* Strong understanding of health equity, social determinants of health, and community-based system
Preferred:
- Master's degree in public health, public administration, social work, health policy, or a related field (or
equivalent experience)
- Experience working in Medicaid-funded, care coordination, or grant-funded programs
- Familiarity with continuous quality improvement methodologies (PDSA, Lean, etc.)
- Experience working within or alongside Medicaid, public health agencies, or regional health alliances
- Familiarity with policy development, advocacy, or regulatory environments affecting population health
- Experience integrating communications, development, or public-facing strategies into programmatic work
- Background in rural, frontier, or safety-net health systems
- Experience serving as a backbone or neutral convener for regional initiatives
Working Environment Physical Activities
- Annual Influenza vaccination is required
- Frequent contact with the public by phone and in person.
- Occasionally lift and/or move up to 25lbs with or without accommodation.
- May require engagement via zoom or other digital technology.
- May include hours beyond the normal 40-hour work week
- Occasional evenings or weekend hours may be required.
- Must be able to travel between agency and partner organization locations.
- Noise level at work environment is usually moderate.
- Reasonable accommodations will be made to ensure individuals with disabilities are able to perform the
essential functions.
Job Responsibilities
Quality Management & Continuous Improvement
- Establish and maintain quality frameworks, dashboards, and key performance indicators
- Ensure programs have clearly defined performance measures, outcome targets, and reporting
requirements, and that these are consistently monitored across departments
- Track progress toward programmatic outcomes and deliverables, identifying risks to performance or
compliance early and escalating concerns as needed
- Engage directly and indirectly in existing workflows to assess quality, fidelity, and effectiveness, and
recommend revisions to improve outcomes and consistency
- Lead organization-wide quality assurance and performance improvement efforts across programs
- Lead or support the development, implementation, and monitoring of Performance Improvement Plans
(PIPs) for programs, teams, or workflows that are not meeting performance, quality, or compliance
expectations.
- Analyze performance data to identify trends, gaps, risks, and improvement opportunities
- Partner with program leadership to design, implement, and monitor corrective and preventive action plans
Compliance Oversight & Audit Readiness
- Oversee internal compliance monitoring, including chart audits, case reviews, and workflow adherence
- Ensure readiness for external audits, site reviews, and funder monitoring activities
- Track, document, and follow up on compliance findings and corrective actions
- Monitor grant deliverables, contractual obligations, and reporting requirements to ensure compliance
Contract & Grant Oversight
- Maintain centralized oversight of current contracts, grants, and funding agreements, ensuring proper filing,
version control, and accessibility in partnership with the Finance Team.
- Ensure organizational understanding of contractual requirements across departments, including:
o Scope of work and deliverables
o Performance measures and reporting expectations
o Invoicing requirements and timelines
o Contract terms, renewal dates, and close-out requirements
o Partner with finance, program, and leadership teams to monitor compliance with contractual
obligations and identify risks to funding or performance
o Support corrective action planning when contractual or performance requirements are at risk of not being met
Policy, Procedure & Governance Alignment
- Lead the review, development, and maintenance of policies and procedures
- Ensure policies align with regulatory requirements, funder expectations, and operational practice
- Maintain documentation standards, version control, and approval workflows
- Support leadership and staff understanding and consistent implementation of policies
Program Workflow & Risk Management
- Provide oversight of program workflows to ensure alignment with quality, compliance, & operational
standards through direct engagement with program teams and indirect review of workflows,
documentation, and outputs.
- Identify workflow-related risks and inefficiencies and recommend system-level improvements
- Partner with program leadership to standardize workflows and reduce variation
- Support integration of quality and compliance expectations into daily operations
Data, Reporting & Performance Accountability
- Collaborate with data and evaluation partners to translate quality and compliance data into actionable
insights
- Maintain oversight of internal and external reporting calendars, ensuring reporting deadlines, submission
requirements, and performance measures are clearly tracked and met
- Support program teams with report preparation and submission, including data validation, quality checks,
interpretation of findings, and alignment with funder or regulatory expectations
- Review reports prior to submission to ensure accuracy, completeness, and consistency with performance
data and contractual requirements
- Partner with leadership to assess reported outcomes and translate findings into quality improvement
actions
- Prepare regular summaries and briefings for the Deputy Executive Officer and Executive Leadership
- Support internal and external reporting related to quality, compliance, and performance
Leadership & Staff Supervision
- Provide direct supervision, coaching, and performance management for the Performance Improvement
Coordinator
- Set clear priorities, expectations, and development goals for quality staff
- Foster a culture of accountability, learning, and continuous improvement
Other Duties as Assigned
- Support of the mission and vision of NCHA
- Provide input into development of policies and procedures
- Compliance with NCHA programs
- Meeting and training attendance
- Participation in ongoing performance improvement activities
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
The North Colorado Health Alliance was incorporated as a 501(c)(3) non-profit organization in 2002. The Alliance, based in the town of Evans in Colorado's Weld County, with additional office locations in Loveland, CO & Sterling, CO, is a creative and strategic collaboration of partner organizations that are dedicated to cultivating the health of the communities they serve.
At the Alliance, we recognize that health does not begin or end with medical, dental, and behavioral health services. Health also depends on features of the built environment and on a variety of social determinants that make it harder for many to resist the chronic illnesses of our times. Thinking globally, the Alliance acts locally and creatively to convene, integrate, and support community partners in our common effort to make northeastern Colorado the healthiest region in the healthiest state Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
The Chief Relations Officer (CRO) is a senior executive responsible for leading the holistic, external strategy to advance revenue growth, brand influence, impact, and long-term sustainability of YWCA Richmond. As a member of the executive leadership team, the CRO drives the organization’s integrated advancement efforts including fundraising, communications, marketing, public engagement, partnerships, and government relations strategy in alignment with the strategic plan and mission.
Working in close partnership with the CEO and Board of Directors, the CRO serves as a key architect of YWCA Richmond’s brand, a driver of sustainable and diversified revenue, and a visible leader advancing racial and gender justice locally and statewide. The CRO is a high-profile role representing the CEO when necessary, at key functions, to funders, and the media.?
Role & Responsibilities:
Primary Position Outcomes:
- Integrated Brand & Mission Execution: Ensure a unified, mission centered brand and narrative across all fundraising, marketing, partnerships, and external engagements in alignment with the Strategic Plan for all agency programs.
- Revenue Growth & Diversification: Develop and drive sustainable diversified multi-year revenue strategy that ensures sustainable growth across major gifts, institutional and government grants, corporate partnerships, and innovative funding models.
- Strategic Alliance Portfolio: Build and steward a high-impact portfolio of cross-sector partnerships that deliver both financial investment and programmatic scale.
- Thought Leadership & Public Influence: Position YWCA Richmond as a premier convener and trusted voice on racial justice, gender equity, violence intervention & prevention, housing stability, and early childhood education.
- Stakeholder & Alumni Activation: Transform donors, alumni, corporate partners, and community leaders into a mobilized network of advocates, ambassadors, and investors.
Key Responsibilities:
Strategic Leadership & Partnership Development
- Executive Thought Partner: Serve as a strategic advisor to the CEO and Board on external positioning, long-term alliances, and organizational visibility.
- Ecosystem & Alliance Management: Identify, negotiate, and manage high-value partnerships with corporations, foundations, government entities, and nonprofits.
- External Advocacy & Representation: Represent YWCA Richmond at high-profile events, media opportunities, civic forums, and legislative engagements to amplify impact and influence.
Advancement & Revenue Generation
- Fundraising Oversight: Provide strategic leadership for all fundraising functions, including major gifts, annual giving, corporate social responsibility (CSR), institutional funding, and government grants.
- Revenue Generation: Lead the development of multi-year, multi-layered partnership agreements that integrate funding, co-branding, and programmatic collaboration.
- Stewardship & Relationship Building: Cultivate deep relationships with high-net-worth individuals, foundation leaders, and corporate executives.
- Grant Strategy: Oversee grant development and management to ensure alignment with mission priorities and maximize funding capture.
- Advancement Projection: Lead revenue forecasting in partnership with finance and the executive team.
Marketing, Communications & Brand Strategy
- Integrated Communications: Direct comprehensive marketing and communications strategies that align storytelling with fundraising, advocacy, Sprout School, Domestic Violence Resources, and partnership goals.
- Executive Voice & Visibility: Partner with the CEO to serve as a public-facing leader and spokesperson for the organization. Oversee efforts that advance YWCA Richmond’s mission, collaborating with community partners and policymakers.?
- Digital Strategy: Ensure a consistent, high-impact digital and social media presence across all platforms for all programs.
- Crisis Communications: Lead crisis communications planning and response to protect and strengthen organizational reputation.
Team Leadership & Cross-Functional Alignment
- Talent Development: Lead and mentor a high-performing team including Advancement, Marketing & Communications, and Partnership leaders.
- Cross-Functional Collaboration: Ensure seamless coordination between external-facing teams and program leadership so brand promises are matched by service delivery and fiscal responsibility.
- Board Partnership: Collaborate with the Board of Directors on donor engagement, external relations strategy, and network expansion.
- Reporting: Establish clear performance benchmarks and accountability systems aligned with revenue and engagement goals. Report on KPI performance to CEO and the Board.
Organizational Leadership
- Executive Leadership: Actively participate in executive leadership team meetings, strategic planning, budgeting, and organizational decision-making.
- Cross Functional Collaboration: Contribute to culture-building, long-term sustainability planning, and cross department collaboration.
- Mission-Driven Leadership: Model equity-centered leadership rooted in transparency, accountability and innovation.
Required Experience & Qualifications:
- Leadership Experience: 15+ years of progressive leadership in fundraising, external relations, business development, or partnerships, with at least 10 years in senior management.
- Proven Results: Demonstrated success securing seven-figure gifts, multi-year corporate partnerships, or complex institutional funding.
- Equity Leadership: Deep commitment to racial and gender equity; experience leading within mission-driven or social justice organizations strongly preferred.
- Strategic Skills: Expertise in complex negotiations, partnership financial modeling, and CRM systems such as Salesforce.
- Education: Bachelor’s degree required; MBA, MPA, or Master’s in Nonprofit Management preferred.
Core Competencies:
- Strategic Vision: Translates mission and strategy into integrated external campaigns, revenue growth, and public influence.
- Relationship Excellence: A trusted connector who builds authentic, long-term relationships across sectors and communities.
- Innovation & Growth Mindset: Advances creative, “win-win” partnership models that move beyond transactional fundraising.
- Cultural & Political Acumen: Navigates complex social, political, and community landscapes with integrity and equity at the center.
- Equity-Driven Influence: Advance racial and gender equity through external engagement and public leadership.
- Financial Acumen: Develop diversified revenue streams that ensure long-term sustainability.
Staff understand the critical role volunteers play in achieving YWCA Richmond’s mission and provide volunteers with appropriate support, respect, and communication.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The incumbent is expected to perform other duties necessary for the effective operation of the department.
The YWCA Richmond provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
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Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Tenishbabu at 224 507 1292 , (or) Vinod, at (224) 507-1294 Title: IT PMO Project Manager Kinaxis Demand Planning Delivery (Remote) Duration: 8 Months (with possibility of extension) Location: Charlotte, NC area preferred (Remote) Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Remote candidates in Eastern or Central Time Zones considered.
Job Description Client is a global leader in innovation and advanced manufacturing.
As an IT PMO Project Manager focused on Kinaxis Demand Planning delivery, you will play a critical role in enabling data-driven planning, scalable platforms, and product-oriented delivery models that directly support Client's global manufacturing and supply chain operations.
If you are a delivery-focused leader with experience implementing enterprise products and a passion for Agile, product-centric execution, we encourage you to apply.
About the Role We are seeking an experienced, results-driven IT PMO Project Manager to lead the delivery of a Kinaxis Demand Planning (RapidResponse) implementation integrated with SAP ECC manufacturing systems.
This role is ideal for a product-focused delivery leader who has hands-on experience implementing enterprise platforms, understands product-centric delivery models, and can effectively operate in Agile and Scrum environments.
The successful candidate will take ownership of product delivery outcomes, proactively manage risks and dependencies, engage business and technical stakeholders, and ensure solutions are delivered in alignment with Client'squality, compliance, and PMO governance standards.
Key Responsibilities 1.
Project and Product Delivery Ownership Facilitate end-to-end delivery of the Kinaxis Demand Planning application, ensuring scope, schedule, budget, quality, and value realization objectives are met.
Drive accountability for product delivery outcomes, including roadmap execution, feature delivery, and operational readiness.
Clearly understand and manage the distinction between: Product-based delivery (roadmaps, backlogs, continuous value delivery, post go-live evolution) Traditional project execution (milestones, phase gates, funding cycles) Ensure delivery aligns with enterprise PMO standards while enabling Agile and product-centric ways of working.
2.
Kinaxis Demand Planning Implementation Leadership Manage Kinaxis RapidResponse deployments and enhancements supporting: Demand Planning and Forecasting Supply and Capacity Planning Scenario Modeling and What If Analysis Sales and Operations Planning (SandOP) / Integrated Business Planning Oversee integration between Kinaxis and SAP ECC, including demand signals, material master data, BOMs, and manufacturing planning data.
Coordinate cross-functional teams including supply chain business stakeholders, SAP functional teams, Kinaxis solution architects, system integrators, and internal IT partners.
Ensure platform configurations, data models, integrations, and releases align with manufacturing processes and business outcomes.
3.
Agile and Scrum Execution (Required) Lead delivery using Agile and Scrum methodologies, including: Sprint planning Backlog refinement Stand-up meetings Sprint reviews and retrospectives Partner closely with Product Owners and Business Leads to: Prioritize features and capabilities Manage product backlogs and roadmaps Deliver incremental and measurable business value Support teams transitioning from project-centric to product-centric delivery models.
4.
Project Leadership and PMO Governance Develop and maintain integrated delivery plans, product roadmaps, milestones, and resource plans.
Own and manage RAID (Risks, Assumptions, Issues, Dependencies) and ensure timely mitigation and escalation.
Provide clear, concise delivery status reporting for executive and PMO leadership.
Ensure alignment between Agile delivery teams, PMO governance, and enterprise strategy.
5.
Stakeholder Engagement and Communication Build strong relationships with supply chain, manufacturing, IT, and business leadership.
Serve as the primary point of contact for delivery status, risks, dependencies, and key decisions.
Engage senior leaders and product stakeholders to maintain momentum, alignment, and adoption.
6.
Quality, Compliance and Continuous Improvement Ensure adherence to Client's quality, compliance, and governance standards.
Promote continuous improvement through Agile retrospectives, lessons learned, and delivery metrics.
Ensure deliverables meet acceptance criteria and support operational readiness and user adoption.
Domain Knowledge Requirements Kinaxis Demand Planning The ideal candidate will demonstrate strong domain knowledge in enterprise demand and supply planning, including: Kinaxis RapidResponse or Comparable Advanced Planning Systems (APS) Demand forecasting and demand sensing Supply planning and capacity modeling SandOP / Integrated Business Planning processes Scenario-based planning and what if analysis Integration of planning platforms with SAP ECC in manufacturing environments Understanding of how planning systems support complex, multi-site manufacturing operations Qualifications Experience
** 7 years of IT project and/or product delivery management experience, preferably within a PMO.
** ** Hands-on experience delivering enterprise planning or supply chain platforms, preferably Kinaxis RapidResponse, within the last 5 years.
** Proven experience implementing products, not just managing one-time projects, including post go-live evolution and continuous improvement.
Experience delivering solutions integrated with SAP ECC in manufacturing environments.
** Demonstrated success leading complex, cross-functional initiatives in
**large enterprises.
** Key Skills SAP ECC Implementation experience in Demand Planning is Mandatory.
Kinaxis Rapid Response is Preferred not Mandatory.
Active PMP is Must.
Certifications (Required) Agile and/or Scrum certification required (CSM, PMI-ACP, SAFe, or equivalent).
** PMI PMP (Project Management Institute
- Project Management Professional) certification required.
** PLEASE NOTE: Submissions are required to include the candidate's PMP Certification Number and Active Dates listed.
Submissions that do not have this information will not be considered for shortlisting.
Preferred Qualifications Product Delivery or Product Management experience in enterprise IT environments.
Experience working with system integrators and SaaS vendors.
Familiarity with Agile lifecycle management tools (Jira, Azure DevOps, etc.).
Skills and Competencies Strong understanding of Agile, Scrum, and hybrid delivery models.
Ability to manage delivery plans, product roadmaps, backlogs, and RAID effectively.
Exceptional stakeholder management and executive communication skills.
Proven problem-solving, decision-making, and escalation capabilities.
Detail-oriented with a strong commitment to deliver quality and outcomes.
Ability to lead without authority and influence across organizational boundaries.
Interview Process: Two Rounds.
First Round Video Interview with PMO Panel.
Second Round Video Interview with PMO and Project Sponsor Panel.
Third round may be possible for candidate determination.
Travel Requirement: Limited travel to Charlotte, NC may be required to participate in project workshops or key delivery events.
Advance notice will be provided.
Travel is not expected to exceed 15 25%.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Agile, SAP EC, enterprise planning
Remote working/work at home options are available for this role.
JOB SUMMARY This role oversees asset and CI lifecycle in ServiceNow CMDB ensuring data is complete, accurate, compliant, and service-aware for reliable reporting and operational decisions.
This position monitors CI data quality, manages integrations and reconciliation, and partners with TAM, procurement, and operations to ensure assets are accurately tracked and aligned with standards and regulations.
REQUIRED QUALIFICATIONS Bachelor's degree in information technology, computer science, business administration, or related field, or equivalent professional experience.
Demonstrated experience managing a ServiceNow CMDB, including Data Manager, Attestation, and CMDB Health.
Hands‑on experience with ServiceNow Integration Hub, data streams, ETL processes, and third‑party data sources.
Strong understanding of asset and CI alignment including the relationship between asset records and their corresponding configuration Items.
Solid knowledge of framework knowledge, particularly ITIL v4 practices related to service configuration management and asset management.
PREFERRED QUALIFICATIONS Certifications: ITIL v4 Foundation; ServiceNow Certified Implementation Specialist in Hardware Asset Management or Discovery.
Experience with ServiceNow HAM Professional and advanced CSDM implementations.
Proven experience managing large‑scale hardware environments with 10,000 configuration Items.
Proficiency with ServiceNow Performance Analytics, Power BI, or advanced Excel for reporting and analysis.
Familiarity with regulatory and compliance frameworks such as SOX, HIPAA, or NIST as they relate to asset and configuration management.
RESPONSIBILITIES CMDB Data Quality and Health Monitor and report on the accuracy, integrity, and compliance of CI data within the ServiceNow CMDB.
Monitor CMDB Health metrics (Completeness, Correctness, and Compliance) and proactively remediate data quality issues.
Lead regular audits and reconciliations of assets and CIs using ServiceNow CMDB Health, Data Manager, and Attestation tools.
Investigate stale discovery or integration records to determine decommissioned or improperly retired assets.
Asset and CI Lifecycle Management Audit the end‑to‑end lifecycle of assets and their corresponding Configuration Items, from intake through retirement.
Ensure continuous alignment and synchronization between Asset and CI records.
Resolve mismatches in state, substate, ownership, and location between asset and CI records.
Ensure proper retirement and disposal tracking is occurring in alignment with governance and compliance requirements.
Integration and Reconciliation Governance Oversee the technical health of CMDB data integrations leveraging ServiceNow IntegrationHub.
Monitor and troubleshoot ETL processes to ensure accurate ingestion of third‑party data o sources.
Assist with review and remediation of Identification and Reconciliation Engine errors to resolve data conflicts and prevent duplicate CI creation.
Partner with integration owners to enforce data standards and reconciliation rules.
CSDM and Relationship Governance Document and enforce hardware configuration standards aligned with the ServiceNow Common Service Data Model.
Where defined, ensure accurate asset‑to‑service relationships and dependency mappings for servers, network devices, and storage components.
Perform spot checks and targeted reviews to validate CI relationships supporting reliable service impact analysis.
Stakeholder Collaboration Partner with technology asset management, procurement, operations, and facilities teams to align asset intake, refresh cycles, and lifecycle processes.
Coordinate with stakeholders to ensure CMDB standards are followed during acquisitions, changes, and decommissioning activities.
Serve as a subject‑matter expert for CMDB data governance and best practices.
Reporting, Enablement, and Continuous Improvement Generate and distribute asset and CMDB reports to support operational, financial, and compliance decision‑making.
Train and guide IT staff and stakeholders on CMDB procedures, data quality expectations, and configuration management best practices.
Stay current with industry trends, ServiceNow platform enhancements, and emerging configuration management practices.
Link Technologies is an equal opportunity employer.
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
The ideal candidate will have 7–10+ years of hands-on experience working in heavy mechanical environments and must be confident in precision alignments, equipment leveling, and reading technical drawings.
Responsibilities Install and align large reciprocating compressors and industrial engines/motors (CAT, Ariel, Waukesha, etc.) Perform precision coupling alignments using tools such as OPTALIGN and FIXTURLASER XA Pro Conduct flatness testing on compressor frames and mounting surfaces Perform mechanical checks and adjustments, including: Rod run-outs Crosshead and piston clearance checks Soft foot/pull-down checks Piston end clearance adjustments Install and align compressor sheaves and belts Heat and install coupling hubs to specification Install and level compressor cylinders and distance piece supports per manufacturer specs Interpret and apply information from mechanical drawings, OEM installation manuals, balance sheets, and lubricator block diagrams Follow project schedules and work under time-sensitive conditions while maintaining high quality and safety standards Required Skills 10+ years’ experience in compressor/engine installation and heavy mechanical assembly In-depth knowledge of reciprocating gas compressors and rotating equipment Expert in using precision measurement tools (micrometers, dial indicators, laser alignment systems) Strong ability to read and interpret technical drawings and OEM installation documents Experience performing equipment leveling, alignments, and fit-ups according to manufacturer tolerances Field experience with oil & gas compression packages or industrial compressor skids Familiarity with startup/commissioning support and troubleshooting Knowledge of gas compressor operation, packaging, and mechanical systems Self-motivated, professional, and able to work effectively under pressure Additional Information Schedule: 1st Shift: Monday – Friday | 6:00 AM – 4:45 PM Weekend Work: Saturday & Sunday as needed (every other Sunday off) | 5:00 AM – 1:00 PM Schedule may vary depending on project deadlines OR 2nd Shift with a $3/Hr.
shift differential