Align Communications Jobs in Usa

PRC Baker Places is a non-profit organization dedicated to serving the San Francisco community through legal advocacy, workforce development, financial services, and residential treatment programs. We support formerly homeless adults living with co-occurring mental health and substance use disorders by providing a continuum of integrated direct care services. All of our programs are grounded in a social rehabilitation philosophy that integrates harm reduction and daily living skills within a safe and supportive environment.

Mission Statement: Our mission is to help people affected by HIV/AIDS, substance use, or mental health issues better realize opportunities by providing integrated legal, social and health services that address the broad range of social risk factors that impact wellness and limit potential.

Values that Guide Us: Accountability, Honesty, Integrity, Diversity & Inclusion, Respect

If you’re passionate about making a real impact in your community, working in a dynamic, inclusive environment, and helping people rebuild their lives, PRC Baker Places is the place for you.

Job Title: Volunteer Director

Department: Operations/Development

Reports to: CPO

Position Overview

The Volunteer Director (Part-Time) is responsible for building, expanding, and leading PRC’s volunteer strategy across multiple programs, including residential treatment sites, Healing Spaces volunteer activations, meal services, client engagement activities, corporate volunteer engagements, fundraising events, and administrative support.

This role combines strategic leadership with hands-on execution, overseeing the full volunteer lifecycle—from recruitment and training to event planning, on-site leadership, and post-event reporting. The Volunteer Director will serve as the primary steward of PRC’s volunteer culture, ensuring volunteer experiences are mission-aligned, well-organized, trauma-informed, and impactful for both clients and community partners.

The ideal candidate is a mission-driven leader with strong relationship-building skills, excellent program and event management experience, and a passion for mobilizing individuals and corporate partners in support of PRC’s work.

Primary Duties and Responsibilities

Strategic Volunteer Program Leadership

• Develop and implement PRC’s agency-wide volunteer strategy aligned with organizational goals and program needs.
• Build and sustain partnerships with corporations, universities, community groups, and civic organizations to create long-term volunteer pipelines.
• Collaborate with program directors and site leadership to assess volunteer needs, define appropriate volunteer activities, and develop tailored support plans.
• Establish systems and best practices that support volunteer retention, recognition, and long-term engagement.

Volunteer Recruitment, Communication & Engagement

• Lead recruitment for individual, group, skill-based, corporate, and event-specific volunteers.
• Respond to volunteer inquiries and maintain consistent, professional communication throughout the volunteer lifecycle.
• Maintain relationships with long-standing volunteers while actively soliciting new volunteers.
• Create, distribute, and manage volunteer-related communications, including recruitment messaging, confirmations, reminders, and follow-up communications.
• Record and track volunteer engagement, participation, skills, and hours served.
• Address volunteer concerns, conflicts, or disputes with professionalism and care.

Healing Spaces & Volunteer Event Planning and Management

• Coordinate closely with program managers and site leadership to plan volunteer activations.
• Conduct initial planning conversations to assess site needs, wish lists, budget considerations, and feasibility.
• Determine which projects are appropriate for volunteer engagement, including safety, scope, and client impact.
• Schedule and lead site walk-throughs, site visits, and cross-departmental planning meetings.
• Partner with Communications to create promotional and recruitment collateral.
• Coordinate with Facilities to plan and complete pre-event preparation and post-event needs.
• Solicit in-kind donations and resources, including:
• Refreshments and snacks
• Event and project supplies
• Specialized skills or talent
• Furniture, materials, or gardening resources
• Arrange logistics for supply and donation pick-up and delivery.
• Collaborate with Development and data teams to ensure tax acknowledgments and donation tracking.
• Coordinate ordering of PRC-branded (or co-branded) volunteer apparel.

Event Planning Considerations Include:

• Site readiness (trash removal schedules, junk or furniture removal, hazard mitigation)
• Client participation opportunities when appropriate and safe
• Prior use of hauling or scavenger services
• Availability of volunteers to assist with hauling or off-site disposal

Day-of Event Leadership & On-Site Execution

• Arrive early to manage site setup and ensure readiness prior to volunteer arrival.
• Oversee:
• Refreshment setup (with attention to cleanliness and allergen awareness)
• Volunteer sign-in and consent form completion
• Personal item storage areas
• Event signage and sponsor recognition (as applicable)
• Prepare volunteer workstations and clearly label tools, supplies, and task areas.
• Ensure removal or protection of:
• PHI or confidential materials
• Client belongings
• Safety hazards
• Greet volunteers, orient them to the space, and review expectations, safety guidance, and photography consent.
• Lead volunteer welcome and opening remarks, including:
• Mission and impact overview
• Introduction of site staff
• Sponsor and donor recognition
• Assign tasks based on volunteer interest, skill level, and physical ability.
• Identify and support volunteer task leads when appropriate.
• Monitor volunteer and client safety throughout the event.
• Provide encouragement, guidance, and real-time problem-solving during activities.
• Oversee cleanup, inventory of supplies, return of borrowed items, and coordination of haul-away needs.
• Collect all consent forms and required documentation.

Post-Event Follow-Up & Reporting

• Schedule and lead post-event debriefs with key staff.
• Provide event summaries, photos, and highlights to Communications for internal and external storytelling.
• Send personalized thank-you communications to volunteers, sponsors, donors, and program staff.
• Record volunteer attendance, hours, and engagement data in CRM systems.
• Identify opportunities for improvement and initiate planning for future volunteer engagements.

Fundraising Event Volunteer Support

• Partner with Development and event producers to define volunteer needs for fundraising events, including:
• Setup and breakdown
• Registration and greeting
• Ushers and activation assistants
• Auction and raffle support
• Photographer and vendor liaison roles
• Prepare and distribute volunteer recruitment communications.
• Coordinate volunteer orientations and trainings.
• Develop contingency plans for volunteer no-shows or last-minute changes.

Compliance, Reporting & Administration

• Maintain accurate volunteer records, including hours served, engagement level, and skill sets.
• Support reporting needs for grants, donor relations, HR, and program evaluation.
• Collaborate with HR to ensure compliance with onboarding processes, policies, and confidentiality requirements.

Other Organizational Duties

• Represent PRC with professionalism, compassion, and mission alignment.
• Treat all clients, volunteers, and community partners with dignity and respect.
• Perform other leadership duties as assigned.

Minimum Qualifications

• Bachelor’s degree preferred; equivalent experience considered.
• 5+ years of experience leading volunteer programs, preferably in social services, behavioral health, or nonprofit settings.
• Strong communication, organizational, and relationship-building skills.
• Ability to engage corporate partners and community groups.
• Demonstrated alignment with PRC’s mission and values.
• Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions.

Compensation & Benefits

This is a volunteer leadership position and does not include financial compensation. PRC provides an employer-sponsored benefits package (medical, dental, and vision), invitations to partner and donor events, branded PRC apparel, and other non-monetary benefits in recognition of the role’s impact and responsibility.

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Years award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations.

Our mission is simple: End Cyber Risk. We're looking for a Senior Sales Program Manager to be part of making this happen.

We're seeking a strategic and execution-focused Senior Sales Program Manager to drive scalable, high-impact initiatives across our global sales organization and channel partner ecosystem. This hybrid role will own the planning, coordination, and execution of sales programs that accelerate readiness, increase partner engagement, and improve revenue performance.

Position Overview and Objective:

The Senior Sales Program Manager is responsible for:

• Designing and executing global go-to-market programs aligned to sales priorities, product launches, and growth initiatives.
• Developing, delivering, and optimizing enablement content and experiences for internal sales teams and external channel partners.
• Collaborating cross-functionally with product, marketing, operations, alliances and regional sales leaders to ensure GTM readiness.
• Owning program timelines, communication plans, and performance metrics to ensure adoption and measurable impact.
• Building scalable frameworks, enablement content, and tools that accelerate ramp times, rep efficiency and partner activation and engagement.
• Analyzing program and partner performance to identify opportunities for continuous improvement.

Our program managers must have exceptional soft skills in-order to bind cross-functional product and service teams together to ensure they are effective, while minimizing waste and risk. The role requires very strong business acumen, broad understanding of sales processes, leadership, and excellent organizational skills.

Success in this role is predicated on an ability to drive outcomes by emphasizing team strengths to accelerate success while navigating friction and ambiguity.

The ability to build trust with and influence senior leadership is essential. The ideal Program Manager will embody a unique blend of skills in strategic thinking, an eye for detail, artful communication, ability to quickly pivot based business requirements, and to lead varying disciplines of cross-functional teams.

Primary Responsibilities and Duties:

• Strategic Execution Realize sales and channel strategy by proactively helping teams pave the way from concept through launch while ensuring the highest quality of outcomes. Make recommendations on how best to achieve strategy by making sure the team and organization understand desired goals, what success looks like and by ensuring there are clearly established priorities.
• Program Orchestration, Alignment and Communication - Simultaneously facilitate 5-7 major programs at any given time while understanding how the program delivery complexities fit into the bigger product & service delivery vision. This will include planning and managing the timely delivery and operationalization of key sales motions. This position centralizes coordination between the business, sales, channel, customer success, demand and sales development by orchestrating progress from inception to delivery while ensuring alignment. Program managers act as the primary communication liaison for each program by facilitating critical conversations, taking responsibility for shared understanding of status and radiating that information in a consistent and consumable way to stakeholders. Program managers escalate and manage dependencies, issues and risks and ensure action plans are in place and collaborate with other departments to meet target milestones.
• Content Development Responsible for process mapping and content creation for internal and external channel team members. The content can include job aids, training materials, courses and external assets.
• Organizing for Success For each program, ensure that a charter is established with clear objectives, resources, deliverables, and definitions of success; and that all stakeholders are aware of, and aligned with, scope and target milestones. Ensure that the team understands the plan and target milestones. Ensure program level activities are well understood through a regular cadence of team and executive communications, documentation, metrics and processes.
• Meeting Facilitation Demonstrate excellent facilitation skills in moderating meetings. Examples include engaging all participants to facilitate their best contribution, sending agendas ahead of time, establishing clear objectives, managing the process to realize these objectives, capturing key content, and following up promptly on all action items.
• Analytics and Tools Using an understanding of business outcomes and the principles of effective delivery, leverage analytics to radiate actionable information throughout the organization from the team to executive level. Leverage tool capabilities to automate and simplify program activities. Partners with Sales Analytics team to align on core KPIs and metrics that act as the source of truth for the organization. The core data sets must be validated, accurate, complete, and consistent so that best next actions and decisions can be taken.
• Team Participation & Continuous Improvement - Actively contribute to the cohesion and effectiveness of the program management team by adding new ideas, sharing successes and failures, and showing up with a continuous improvement mindset.

Required Skills and Experience:

• 5+ years of sales enablement, channel programs, and/or sales planning experience.
• Experience communicating and representing work to senior leadership, framing discussions to gain valuable feedback, and experience working with technical management teams to develop systems, solutions, and products.
• Analytical and problem-solving experience with large-scale systems.
• Proficient in building trust and establishing relationships across multi-disciplinary teams.
• Aptitude towards establishing and leading teams through multi-disciplinary relationships including sales, customer success, deployment, channel, sales development, product marketing, demand and product organizations.
• Understanding of project and program management skills and methodologies.
• Hands on experience with sales tech stack (Salesforce, LMS platforms, enablement technology).
• Ability to assess risk and, with guidance, drive change management at the program, project, and cross-functional levels.

About Arctic Wolf:

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work USA (2021-2024), Great Place to Work Canada (2021-2024), Great Place to Work UK (2024), and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values:

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting people's and organizations' sensitive data and seeking to end cyber riskwe get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees
• Flexible time off and paid volunteer days
• RRSP and 401k match
• Training and career development programs
• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
• Robust Employee Assistance Program (EAP) with mental health services
• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf

Principal Duties/Responsibilities:

To Live and Lead Safety

* Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.

* Implements and actively supports all Beyond Zero initiatives

* Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

* Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives

* Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities

* Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

* Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect

* Sets a positive, influential standard for others and creates a constructive climate for their team

* Influences with transparency and use participative methods to ensure that decisions are understood and accepted

* Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis

* Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees' Learning and Growth

* Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.

* Develops, communicates, and executes a Skills Matrix and Technician Training Plan

* Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

* Leads and ensures the Operating System is understood, reinforced, and embedded

* Develops and executes a site-specific maintenance plan per ATS standards

* Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives

* Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment

* Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact

* Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts

* Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer

* Drives a continuous improvement methodology and promotes cost savings

* Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues

* Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience

* Three years of supervisory experience with a strong focus on development of employees

* Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change

* Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals

* Solid understanding of manufacturing / assembly work environment

* Business acumen

* Positive influencer with appropriate levels of organization.

* Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

* Manufacturing maintenance experience preferred with related certifications and training

* Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies

* Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software

* Time management skills

* Ability to relocate to specified locations

* Excellent communications skills (verbal, written, and presentation)

* Agile, curious learner and authentic, credible teacher

* Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness

Emotional Intelligence

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Principal Duties/Responsibilities:

To Live and Lead Safety

* Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.

* Implements and actively supports all Beyond Zero initiatives

* Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

* Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives

* Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities

* Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

* Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect

* Sets a positive, influential standard for others and creates a constructive climate for their team

* Influences with transparency and use participative methods to ensure that decisions are understood and accepted

* Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis

* Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees' Learning and Growth

* Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.

* Develops, communicates, and executes a Skills Matrix and Technician Training Plan

* Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

* Leads and ensures the Operating System is understood, reinforced, and embedded

* Develops and executes a site-specific maintenance plan per ATS standards

* Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives

* Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment

* Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact

* Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts

* Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer

* Drives a continuous improvement methodology and promotes cost savings

* Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues

* Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience

* Three years of supervisory experience with a strong focus on development of employees

* Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change

* Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals

* Solid understanding of manufacturing / assembly work environment

* Business acumen

* Positive influencer with appropriate levels of organization.

* Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

* Manufacturing maintenance experience preferred with related certifications and training

* Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies

* Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software

* Time management skills

* Ability to relocate to specified locations

* Excellent communications skills (verbal, written, and presentation)

* Agile, curious learner and authentic, credible teacher

* Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness

Emotional Intelligence

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions

Principal Duties/Responsibilities:

To Live and Lead Safety

* Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.

* Implements and actively supports all Beyond Zero initiatives

* Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

* Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives

* Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities

* Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

* Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect

* Sets a positive, influential standard for others and creates a constructive climate for their team

* Influences with transparency and use participative methods to ensure that decisions are understood and accepted

* Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis

* Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees' Learning and Growth

* Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.

* Develops, communicates, and executes a Skills Matrix and Technician Training Plan

* Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

* Leads and ensures the Operating System is understood, reinforced, and embedded

* Develops and executes a site-specific maintenance plan per ATS standards

* Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives

* Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment

* Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact

* Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts

* Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer

* Drives a continuous improvement methodology and promotes cost savings

* Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues

* Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience

* Three years of supervisory experience with a strong focus on development of employees

* Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change

* Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals

* Solid understanding of manufacturing / assembly work environment

* Business acumen

* Positive influencer with appropriate levels of organization.

* Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

* Manufacturing maintenance experience preferred with related certifications and training

* Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies

* Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software

* Time management skills

* Ability to relocate to specified locations

* Excellent communications skills (verbal, written, and presentation)

* Agile, curious learner and authentic, credible teacher

* Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness

Emotional Intelligence

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

About ClearHello

From idea to launch, ClearHello helps clients build a reliable online presence, strengthen their visibility, and stay immediately connected with the people that they serve. 

In a digital age we are a human-centric communications company. From our customers, to our staff and community, everything we do revolves around bettering the lives of the people around us. Ingenuity and collaboration drive us to constantly integrate new solutions, keeping our services simple and efficient for our customers. Meaningful connections are our objective. Our communications services are the tools. Facilitating meaningful connections underlies the spirit of what we do. 

Position Description:

The Technical Sales Specialist plays an integral role collaborating with the Sales, Development, and Product teams and is primarily responsible for bridging technical expertise and product knowledge with sales acumen to educate clients and sell complex technical communications products and services.  

This position will drive business growth by understanding customer needs, provide technical solutions, and effectively articulate the value of our products and services. 

Success in this role is defined by analyzing customer requirements, preparing technical proposals and demonstrations to explain product functionality, showcase how solutions add value by lowering costs and increasing productivity, and selling those customized solutions to new and existing clients to increase revenue. 

Essential Job Duties and Responsibilities:

• Propose, present, and sell customized products and services in alignment with client business objectives by matching them with optimal solutions. 
• Create and conduct compelling sales presentations and customized technical demonstrations to showcase product capabilities that serve as solutions to client needs.
• Proactively engage and collaborate with Development, Sales, and Products teams to achieve unified and defined business objectives by leveraging knowledge of products and services to align company offerings with client needs.
• Utilize keen technical, persuasion, and active listening skills to understand customer needs to suggest and sell product solutions to meet those needs. 
• Customize sales strategy by understanding critical customer needs and utilizing internal product and brand knowledge. 
• Partner with stakeholders as needed to drive strategic deals, analyze customer requirements, and prepare technical sales proposals. 
• Proactively identify and secure new business opportunities to expand existing client portfolios. 
• Provide pre-sales support by answering technical inquiries and participating in sales meetings. 
• Frequently collaborate with the Development team to provide post-sales support to customers, including technical troubleshooting and customer training, to ensure optimal satisfaction with our products and services. 
• Provide ad hoc troubleshooting and informative overviews (via phone, video, and screen share) as they arise to help end users overcome challenges and address their questions before and after purchase. 
• Relay client feedback to Development and Product teams and follow up as needed to support clients inquiries and services needs. 
• Communicate with stakeholders by providing analytics and status of open proposals.
• Utilize CRM to follow up on client proposals, status, and communication. 
• Manage multiple complex proposals simultaneously with clarity, accuracy, and confidence. 
• Update and communicate with sales teammates, department colleagues and leadership on a consistent basis.
• Other tasks as assigned by leadership. 

Skills, Experience, and Education:

• A minimum of three years of sales and customer service support experience. 
• Strong technical background, preferably in the IP-based voice/communications industry.
• Strong experience using, understanding, and communicating about JSON data structures.
• Ability to read API documentation and interact with it using tools such as cURL, Postman or Bruno. 
• Understanding of automated systems, and internet and cloud-based systems. 
• Experience on the Linux command line and familiarity with MySQL and javascript and/or other scripting languages a plus.
• Ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences. 
• Experience working cross-functionally with teams. 
• Demonstrated relationship-building, problem solving and analytical abilities.
• Ability to clearly and concisely convey ideas in both verbal and written form.

Core Competencies:

• Excellent interpersonal and communication skills with a passion for developing and maintaining strong client relationships to increase customer satisfaction and loyalty. 
• Self-motivated and target-driven with a proven track record of meeting or exceeding business and sales objectives. 
• Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries.
• Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
• Artfully deploy sales strategies and negotiation skills to close deals. 
• Represent the company and internal and external clients with courtesy and professionalism. 
• Strong organizational skills and attention to detail, with a demonstrated ability to work independently, manage multiple projects, prioritize, and manage a high volume of tasks, deadlines, requirements, and decisions.
• Proven ability to efficiently work in a remote team environment with support from leadership. 

General Company Requirements:

• Be a collaborative part of an organization that is team-based, positive and supportive.
• Be dependable, trustworthy, and always make ethical decisions.
• Cultivate meaningful connections.
• Continue to learn in the field and build knowledge.
• Think critically about how to solve problems and suggest solutions.

What We Offer:

• Company paid medical, dental, and vision insurance. 
• Company matching to a Simple IRA. 
• Flexible time off and paid holidays. 
• Remote work arrangements.
• A supportive, cohesive, and inclusive work environment where all employees are critical to the success of the company and have regular connectivity meetings with leads. 
• Career development potential, mentorship, and training within a supportive, fun, and growing company. 

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. When appropriate, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Work Authorization:

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Pay Range: 

The expected annual salary range for this full-time exempt position is $68,000 to $84,000. 

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with geographical market data, or other law. 

Location: 

ClearHello is based in Escondido, California.

Qualified candidates may send their resume and cover letter to  

Are you looking to start your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced and engaging growth assignment working with incredible people from across the globe?

At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s/Edy’s, Skinny Cow, OREO®, Outshine and Frollies, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Walnut Creek, the Bay Area’s hub for up-and-coming food trends, our DGIC team across our offices and factories is raising the bar on all things ice cream. Our growth has been tremendous in the past few years – moving from being #2 manufacturer in market to being #1 in 2024. The brands have strong investments in marketing support, quality improvements and exciting line extensions and innovation. DGIC has also been recognized by retail partners as the top manufacturer partner, winning the #1 position in the prestigious Advantage Award in 2024.

At DGIC, we don’t just hire for roles, we grow future business leaders. Here, everyone is encouraged to think like a general manager. That means owning your piece of the business, making bold decisions, and seeing the big picture. What makes us unique? You won’t just stay in your lane, you’ll get hands-on exposure to everything from Sales, Marketing and operations to Finance and Supply Chain. It’s like getting an MBA on the job (but with way more ice cream). If you’re curious, driven, and ready to learn a lot about a lot, this is the place to stretch your skills and fast-track your career.

Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you!

What to expect from Dreyer's

At the heart of our culture are four core values that guide our actions and define how we work together. We Take Ownership by staying committed from start to finish, making thoughtful decisions, and focusing our efforts on initiatives that drive growth, efficiency, and sustainability. We Do What Is Right by prioritizing transparency, setting clear roles and responsibilities, and speaking up when something doesn’t align with our values. We Seek to Improve through continuous innovation, embracing feedback, and learning from both our successes and setbacks. And We Are Better Together by making decisions that benefit the whole organization, fostering inclusion through diverse perspectives, and treating everyone with fairness and respect. These values are not just ideals—they are the behaviors we live by every day.

SUMMARY:

Provide accurate, short‑term, capacity‑constrained production plans for Filling Lines and the Mix Plant. Ensure all plans are feasible, properly sequenced, and aligned with available resources, materials, and GMP requirements. This role demands strong analytical skills, attention to detail, and effective cross‑functional communication to maintain uninterrupted material and production flow.

DUTIES AND RESPONSIBILITIES

•Create feasible production plans within the detailed planning period, considering available capacity, labor, materials, and product‑family sequencing set by the long‑term planner.

•Develop realistic Mix Plans that meet factory requirements and comply with batching, CIP, and •GMP constraints.

•Create and maintain all Work Orders in JDE for factory and mix planning; all changes must flow through the planner.

•Conduct daily reviews and weekly planning meetings with all relevant functions and distribute meeting minutes.

•Establish a 4‑week production plan with minimal changeovers and zero downtime.

•Establish a 2‑week Mix Plan that fully supports all products scheduled for the current and upcoming week.

•Track and update daily inventory, identifying risks and rescheduling needs based on carrier lead times.

•Maintain updates to planning tools, periodic alignments of efficiency with supply planner and that standard operating procedures have relevant and up to date procedures.

• Track and support buyers with material flow through work order adjustments and run outs are planned and communicated to operations.

•Manage bulk orders to ensure smooth arrival and unloading, minimizing detention caused by space or receiver availability.

•Update and highlight Work Orders daily in planning tools, ensuring schedule adherence, quantity accuracy, and documentation of all changes.

•Identify and integrate CIP cycles, production shutdowns, and preventive maintenance within the detailed plan.

•Monitor new products to ensure mix and production readiness for on-time launch.

•Identify potential issues within the planning horizon, assess their risks, and provide actionable solutions.

•Communicate daily/weekly updates to maintain alignment with cross‑functional partners.

•Highlight demand increases or decreases and communicate impacts on material requirements.

•Adhere to all Froneri procedures and standards.

•Maintain 5S in the planning workplace.

•Update material planning parameters in the system as needed.

•Track and report Mix Attainment weekly, monitoring planned versus actual KPIs.

•Identify opportunities for factory performance improvement within the planning period.

Key Measurements

• Production & Mix Attainment
• Materials Requirements Accuracy
• Stock Cover
• Closing Attainment Values
• Accurate Bulk Ordering & Consumption
• Bulk Detention Reduction (Loads Waiting)

REQUIRED SKILLS & QUALIFICATIONS:

• Advanced Excel and analytical skills
• Strong negotiation and communication abilities
• Leadership, organizational and interpersonal skills
• Knowledge of planning cycles, costing, optimization
• Ability to manage workflow from planning to delivery
• Results‑oriented and able to work under pressure
• Strong presentation and documentation skills.

Key Relationships External to FRONERI Group

-Finance, NPD, Marketing, Planning, QA, Production, Mix, Logistics, 3PL, Warehousing

Key Suppliers,

Key Experiences and Knowledge:

• Two or more years of relevant operational experience at market / business level is useful, in at least one of the following areas (Manufacturing Function/Planning Function):
• MPS (Master Production Scheduling)
• DRP (Distribution Requirement Planning)
• MRP (Material Requirement Planning)
• Basic understanding of the Impact of Master Production & Detailed Production decisions on execution and other Supply Chain KPIs.
• Knowledge of Customer Service / Distribution Requirement Planning (domestic/international) / Factory Operations / Co-packing / Co-manufacturing / Inventory management (Finished Goods)/ Materials Management (Raw & Packaging) / Supply Chain KPIs.
• Sales & Operational Planning Experience including scenario planning, supply risk assessment, and alignment with demand and manufacturing.

Personal Qualities:

• Trusted, reliable, strong judgment
• Clear communicator, open to feedback
• Detail‑oriented with strong prioritization skills
• Business‑wide perspective beyond role scope
• Solution‑driven and adaptable
• Leadership mindset without formal authority

Work Environment:

In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.

The position involves frequent exposure to nuts and other potential allergens.

The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is between $80,000.00 and $‎84,872.00 per year.

Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Remote, Nationwide – Seeking Emergency Medicine Medical Director Ambassador

Join the Physician Partnership Where You Can Increase Your Impact

Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients.

Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Communicate and champion Vituity’ s purpose, mission, vision, values, culture of brilliance, and strategy, ensuring widespread understanding and alignment.
• Assure compliance with all Vituity requirements and policies and communicate those requirements to all Vituity providers.
• Monitor current and future healthcare and economic trends.  Assess their potential impact on the practice and local geographic region.
• Develop, implement, and monitor an annual practice management plan that includes goals and objectives to continually meet the expectations and provide value to patients, clients, providers, and the local community.
• Lead local site administrative management team by identifying team members and aligning their responsibilities to achieve practice goals.
• Possess a full understanding of hospital expectations and ensure compliance with contract terms.
• Strategize and execute a comprehensive practice management plan that sets clear goals and objectives, continuously surpassing expectations and delivering value to patients, clients, providers, and the local community.
• Spearhead the local site's administrative management team, meticulously working with team members and aligning their responsibilities to drive the achievement of practice goals.
• Demonstrate unwavering mastery of Vituity policies and fiduciary obligations, ensuring strict adherence from all providers.
• Exemplify Vituity’s Partnership Principles by fostering open communication and transparent decision-making.
• Fully grasp the strategy and initiatives to convey them effectively to Partners.
• Act as a Vituity advocate, conveying the message as an owner, not just a translator.
• Demonstrate a comprehensive understanding of hospital expectations and uphold compliance with all contract terms.
• Monitor operational and quality metrics, implementing Vituity initiatives and operations to continually improve performance.  
• Continuously assess and improve operational processes, leveraging technology, best practices to streamline workflows and increase efficiency.
• Introduce new partners to key Vituity departments.
• Interact with RD on a weekly basis, responding to e-mails and calls in a timely manner, and attending meetings directed by RD.
• Provide a warm handoff to the incoming MD after start-up.
• Develop, foster, and maintain productive and collaborative working relationships with hospital leadership, nursing staff, and other healthcare team members, assuring a strong and positive relationship with partners and medical staff.  
• Ensure practice is appropriately represented and demonstrates their value through leadership roles (as applicable), representing Vituity and developing relationships in their region.
• Monitor site financial performance and develop and understanding of the yearly budget, financial performance measures and monitoring systems, billing and reimbursement issues / systems.
• Improve billing practice statistics to optimize reimbursement for the practice.
• Maintain awareness and interactions with payers such as significant IPA’s, Medical Groups, Foundations, ACO’s associated with the hospital / health system.
• Execute efficient recruitment, onboarding, and training processes for new providers, ensuring the practice is staffed with highly qualified professionals.
• Provide learning and development opportunities and mentoring to providers and staff to enhance their clinical acumen, leadership skills, and overall professional growth.
• Evaluate the performance of physicians and Advanced Providers in compliance with Vituity policies and guidelines.
• Monitor physician competencies with progressive improvement using appropriate metrics. Counsel, suspend, or remove staff from the schedule as necessary in compliance with Vituity polices / guidelines.
• Help identify and mentor the permanent Medical Director for the site.
• Utilize schedule templates to create start-up schedules. Assist future MD in liaising with Shift Admin team.
• Ensure initial pay rates are entered in Shift Admin prior to the first payroll run.
• Collaborate with Vituity and Site support teams to ensure timely email access, password issues, and EMR education setup.
• Be available to be on site as needed and as requested.
• Support co-designing, building, and executing strategies, policies, and practices that cultivate equity, inclusion, and fair opportunity for all as directed.
• Facilitate integration of practice lines in startups and existing contract sites, as directed.
• Model Vituity’s Partnership Principles through fostering open communication and transparency of decisions (ex. Annual review of administrative stipends and scheduling preferences).

Required Experience and Competencies

• Licensed physician as a Medical Doctor (M.D.) or Doctor of Osteopathic Medicine (D.O.) degree from an accredited medical school and completion of residency through an accredited residency program with specialty appropriate to PL serving required.
• Maintain membership and privileges on Hospital’s medical staff and comply with and abide by the bylaws, rules and regulations, and the policies and procedures of Hospital’s medical staff where services are being provided required.
• Superior clinical skills to serve as a role model by setting high standards required.
• Operations administrative experience and aptitude is helpful to create a bridge between hospital administration and physicians, with strong interpersonal and leadership skills required.
• Able to adapt quickly to new environments, motivate physicians, clinical, and non-clinical employees.  Ability to work successfully with a diversity of people and locations. Supportive team member and effective relationship builder required.
• Interest in interpreting complex financial data and understanding finance and accounting as they relate to practice management.
• Strong interpersonal and leadership skills.
• Ability to establish effective relationships quickly with both clients and nonclients.  
• Excellent written and verbal communication skills, effective negotiation skills, and able to resolve disputes required.
• Willing to travel required.
• Verbal and written communication skills.
• Superior clinical skills.
• Interpersonal and leadership skills.
• Ability to motivate a team.
• Project Management.
• Effectively collaborate with diverse individuals and multiple locations.
• Relationship building.
• Technical skills.
• Strong accounting and finance understanding.

The Practice

• Vituity’s physician partnership culture inspires clinician retention and engagement, and supports autonomy to make local decisions.
• Equal distribution among all practicing physicians.
• No outside investors, external stakeholders, or long-term debt.

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

• Monthly wellness events and programs such as yoga, HIIT classes, and more
• Trainings to help support and advance your professional growth
• Team building activities such as virtual scavenger hunts and holiday celebrations
• Flexible work hours
• Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior Health Plan Options
• Dental, Vision, HSA, life and AD&D coverage, and more
• Partnership models allows a K-1 status pay structure, allowing high tax deductions
• Extraordinary 401K Plan with high tax reduction and faster balance growth
• Eligible to receive an Annual Profit Distribution/yearly cash bonus
• EAP and travel assistance included
• Student loan refinancing discounts
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Visa status applicants benefits vary. Please speak to a recruiter for more details.

Applicants only. No agencies please.

Position Summary:

The Senior Executive Assistant (EA) provides high-level administrative and organizational support to C-Suite executives at AdaptHealth. This role ensures seamless day-to-day operations, proactively manages executive priorities, and maintains the highest level of professionalism, confidentiality, and attention to detail. The EA works closely with the broader Executive Assistant team to ensure aligned support across the organization and will assist with office management needs when required. This position is will need to be at the Conshohocken, PA headquarters, as needed. 

Essential Functions and Job Responsibilities: 

Executive Support

• Manage complex executive calendars, including scheduling meetings, appointments, and prioritizing time-sensitive requests. 
• Serve as the primary point of contact for internal and external inquiries, demonstrating sound judgment, discretion, and professionalism. 
• Coordinate and prepare briefing materials, executive summaries, presentations, and maintain organized executive files. 
• Anticipate executive needs, resolve scheduling conflicts, and ensure executives are fully prepared for meetings, travel, and deadlines.

Collaboration & Communication

• Partner closely with the Senior Executive Assistant and the other EAs to ensure seamless support, workload alignment, and consistent communication across the C Suite. 
• Act as liaison between executives, internal teams, board members, and external partners. 
• Draft correspondence, route communications, manage follow-ups, and ensure timely flow of information. 
• Handle sensitive and confidential information in accordance with company policies.

Meeting & Event Support

• Coordinate leadership and cross-functional meetings, including agendas, materials, minutes, and action item tracking.
• Assist with onsite executive sessions, visiting executive logistics, and NYC-based events.
• Support preparation, logistics, and material development for board meetings and executive presentations.

Travel & Expense Management

• Arrange domestic and international travel, including detailed itineraries and all accommodations. 
• Prepare and reconcile expense reports in alignment with company travel and compliance policies

Project Support

• Support special projects through research, coordination, information gathering, and report preparation.
• Monitor deadlines, track milestones, and maintain accuracy in project documentation.
• Ensure compliance with regulatory and privacy requirements, including HIPAA.

Office Management Support (as needed)

• Collaborate with NYC office operations when extra support is required. 
• Assist with vendor coordination, supply needs, onsite logistics, and visitor experience as needed to maintain a professional and efficient executive workspace.
• Maintains patient confidentiality and functions within the guidelines of HIPAA.
• Completes assigned compliance training and other education programs as required.
• Maintains compliance with AdaptHealth's Compliance Program.
• Performs other related duties as assigned.

Competency, Skills and Abilities: 

• Exceptional organizational and time management skills
• Strong written/verbal communication; proficiency in Microsoft Office Suite
• High discretion, multitasking under pressure, analytical problem-solving
• Proactive, adaptable in fast-paced settings
• Leadership-oriented, resourceful and capable of navigating ambiguity
• Results-driven, committed to continuous improvement

Education and Experience Requirements: 

• Bachelor's degree in Business Administration, Communications, or related field preferred
• Minimum 5 years executive assistant experience, preferably healthcare/corporate

Physical Demands and Work Environment: 

• Work environment may be stressful at times, as overall office activities and work levels fluctuate
• Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
• Subject to long periods of sitting and exposure to computer screen
• Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
• Must be able to lift 30 pounds as needed
• Excellent ability to communicate both verbally and in writing
• May be exposed to angry or irate customers or patients

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Position Summary:

The Senior Executive Assistant (EA), C Suite & Office Operations Manager provides high level executive support to multiple C Suite leaders while overseeing the daily operations of AdaptHealth’s NYC Executive Office. This role blends advanced administrative leadership with operational management, ensuring the executive workplace functions efficiently, professionally, and in alignment with organizational priorities. The EA serves as a central coordination point for executive needs, office logistics, vendor relationships, and cross functional communication. Operating in a fast paced, high visibility environment, this position requires exceptional judgment, proactive problem solving, and the ability to manage complex priorities with discretion. This role is fully in person in the NYC Executive Office and reports to the Senior Executive Assistant, CEO Office.

Essential Functions and Job Responsibilities: 

Executive Support

• Lead complex calendar and priority management across multiple C Suite executives, ensuring alignment, efficiency, and readiness for all commitments.
• Act as the primary liaison for internal and external inquiries, exercising exceptional professionalism, confidentiality, and judgment.
• Prepare, refine, and organize briefing documents, executive summaries, presentations, and strategic materials.
• Proactively anticipate needs, resolve scheduling challenges, and ensure executives are equipped with the necessary information and resources.
• Maintain organized executive files and workflows to support seamless operations.

Office Operations Management

• Oversee day to day operations of the NYC Executive Office, ensuring a professional, efficient, and well supported workspace. 
• Manage vendor relationships—including facilities, IT support, building management, catering, and office services—and ensure quality execution of service agreements. 
• Maintain office supply inventory, oversee procurement, and manage budget-conscious purchasing decisions. 
• Serve as the on site operational lead, coordinating timely solutions to office, facility, or workspace issues. 
• Oversee logistics for onsite visitors, new hires, and traveling executives, ensuring workspace readiness and a positive guest experience. 
• Support compliance with facility and security requirements, including access coordination and building protocols.

Collaboration & Communication

• Serve as a key liaison between C Suite executives, internal teams, board members, and external partners, ensuring accurate and timely communication of priorities. 
• Draft and route correspondence, manage follow ups, and maintain alignment across executive stakeholders. 
• Partner closely with the Senior Executive Assistant and broader EA team to ensure integrated and consistent support across the C Suite.

Meeting & Event Coordination

• Coordinate leadership and cross functional meetings, including agenda creation, material preparation, minutes capture, and action item tracking. 
• Organize and support NYC-based executive events, leadership sessions, and onsite programming. 
• Assist with board meeting preparation, including materials, logistics, and scheduling.

Travel & Expense Management

• Arrange domestic and international travel—including flights, accommodations, ground transportation, and detailed itineraries—for multiple C Suite leaders. 
• Ensure timely and compliant submission, reconciliation, and tracking of executive expenses.

Project Support

• Support special projects through research, data collection, analysis, and report preparation. 
• Track milestones, deadlines, and project deliverables to ensure timely progress and follow through. 
• Maintain adherence to regulatory and privacy requirements, including HIPAA compliance.
• Maintains patient confidentiality and functions within the guidelines of HIPAA.
• Completes assigned compliance training and other education programs as required.
• Maintains compliance with AdaptHealth's Compliance Program.
• Performs other related duties as assigned.

Competency, Skills and Abilities: 

• Exceptional organizational and time management skills
• Strong written/verbal communication; proficiency in Microsoft Office Suite
• High discretion, multitasking under pressure, analytical problem-solving
• Proactive, adaptable in fast-paced settings
• Leadership-oriented, resourceful and capable of navigating ambiguity
• Results-driven, committed to continuous improvement

Education and Experience Requirements: 

• Bachelor's degree in Business Administration, Communications, or related field preferred
• Minimum 5 years executive assistant experience, preferably healthcare/corporate

Physical Demands and Work Environment: 

• Work environment may be stressful at times, as overall office activities and work levels fluctuate
• Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
• Subject to long periods of sitting and exposure to computer screen
• Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
• Must be able to lift 30 pounds as needed
• Excellent ability to communicate both verbally and in writing
• May be exposed to angry or irate customers or patients

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