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Role: Dining Services - Assistant Manager
Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!
Available Benefits for All Employees:- Free Telemedicine*
- Free Prescription Discount Program
- Free Employee Assistance Programs
- Get paid when you need it with PNC EarnedIt
- Financial Wellness Support from PNC Workplace Banking
- Hands-on-Training & Support
- Career Development
Click here for more benefits information
or copy this link: *Not available in AR.
Responsibilities:The Dining Services Assistant Manager is responsible for assisting the Dining Services Manager in overseeing the dining operations and ensuring high standards of food quality, safety, and customer service.
- Support the Dining Services Manager in managing daily dining operations, including staff supervision and training.
- Ensure compliance with dietary guidelines, food safety standards, and HCSG policies.
- Assist in maintaining accurate records of food inventory, costs, and employee schedules.
- Lead staff training sessions on food preparation, service techniques, and safety protocols.
- Communicate effectively with residents, families, and staff to enhance the dining experience.
- Conduct regular inspections of food service areas to ensure cleanliness and organization.
- Represent HCSG positively through courteous and cooperative interactions with team members, residents, and guests.
- Perform all other duties as assigned.
- High school diploma or equivalent is required
- Previous experience in food service management or a similar role is desired.
- Strong leadership and interpersonal skills with the ability to motivate and develop a team.
- Knowledge of food safety regulations and best practices in dining services.
- Basic computer skills for record-keeping and report generation.
- Must comply with COVID-19 vaccination policies.
- Ability to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, and stand, bend, and walk for extended periods.
- Residency within the service area is required.
Ready to Join Us?
If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
EEO Statement:HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.
Facility Location
NATIONAL EEO SVC FACILITY
5405 CYPRESS CENTER DR STE 330
TAMPA, FL 33609-1026
This is NOT a remote position.
Position Information
NON-SCHEDULED DAYS: SAT/SUN
HOURS: 08:00 AM to 05:00 PM EST
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.
Functional Purpose
Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.
DUTIES AND RESPONSIBILITIES
1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.
2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.
3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.
4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.
5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.
6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.
7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.
The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:
Requirements
- Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
- Ability to develop and provide EEO training.
- Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
- Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
- Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
- Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.
Reimbursement of relocation expenses will NOT be authorized
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
Client Service Representative
Location: Novato, CA (Onsite)
Employment Type: Direct Hire
Industry: Financial Services
About the Company
Our client is a well‐established financial services firm dedicated to providing personalized financial planning and investment strategies built on trust, integrity, and long‐term relationships. Their team supports high‐net‐worth individuals and families with a comprehensive, fiduciary approach to wealth management and client service. The firm prides itself on professionalism, confidentiality, and delivering an exceptional client experience.
Position Overview
The Client Service Representative is a key member of the client experience team and serves as the primary point of contact for clients. This role supports advisors and operations by managing client communications, account administration, and service requests while maintaining the highest standards of accuracy, confidentiality, and professionalism.
The ideal candidate is detail‐oriented, service‐driven, and thrives in a fast‐paced, highly regulated financial services environment.
Key Responsibilities
- Serve as the first point of contact for clients via phone, email, and in person, delivering professional and responsive service
- Manage and maintain client accounts using Redtail CRM and LPL ClientWorks, ensuring accuracy and completeness of records
- Assist with client onboarding, account updates, and service requests
- Coordinate electronic document processing, including e‐signatures and compliance documentation
- Support advisors and operations with scheduling, Zoom meetings, and client follow‐ups
- Collaborate with internal team members to update and process client account changes
- Handle client inquiries and concerns with professionalism, initiative, and discretion
- Maintain strict confidentiality and adhere to compliance requirements, including fingerprinting, attestations, and training participation
Qualifications & Skills
- Previous experience in client service, administrative support, or account management
- Experience in wealth management, financial services, or private client environments strongly preferred
- Proficiency with CRM systems; Redtail CRM experience highly desirable
- Strong organizational and time‐management skills with the ability to prioritize effectively
- Excellent verbal and written communication skills with a strong customer‐service mindset
- High level of professionalism, discretion, and attention to detail
- Ability to work independently while collaborating in a team‐oriented office environment
- Familiarity with financial industry compliance standards is a plus
Job Description
Must Have Technical/Functional Skills
• Extensive experience with cloud platforms (AWS, Azure, GCP) and hybrid environments.
• Deep knowledge of data center technologies, including networking, storage, virtualization, and server infrastructure.
• Hands-on experience with automation tools, orchestration, and monitoring solutions.
• Strong understanding of security, compliance, and disaster recovery frameworks.
• Deep knowledge of cloud platforms (AWS, Azure, GCP) including IaaS, PaaS, and hybrid cloud architectures.
• Strong understanding of data center technologies: networking, storage, virtualization, compute, and server infrastructure.
• Hands-on experience with cloud migration, integration, and hybrid cloud strategies.
• Expertise in disaster recovery, high availability, and business continuity planning.
• Proven experience in leading technical teams and mentoring engineers.
• Ability to define, implement, and execute infrastructure strategies aligned with business goals.
• Capability to influence and guide senior stakeholders on technical decisions.
• Experience managing large-scale data center operations and cloud infrastructure.
• Knowledge of ITIL, operational best practices, and incident/problem management.
• Awareness of compliance, regulatory, and security standards (ISO, SOC, GDPR).
• Excellent verbal and written communication skills to interact with technical and non-technical stakeholders.
• Strong collaboration skills for working with cross-functional teams including architects, project managers, and vendors.
Good to Have
• Experience with Infrastructure-as-Code tools (Terraform, Ansible, CloudFormation).
• Scripting skills in Python, PowerShell, or Bash for automating operational tasks.
• Exposure to AI/ML workloads in cloud environments.
• Familiarity with edge computing or hyperconverged infrastructure solutions.
• Experience in managing large-scale infrastructure projects, including budgeting and resource planning.
• Knowledge of Agile/DevOps methodologies applied to infrastructure teams.
Roles & Responsibilities
• Highly experienced professional with over 10 years in leadership roles, specializing as a Subject Matter Expert (SME) in Cloud and Data Centre technologies. The role is responsible for defining and overseeing cloud infrastructure strategies,
managing data center operations, and providing expert technical guidance to ensure optimized, scalable, and secure solutions. This individual will act as the technical authority, driving innovation, operational excellence, and strategic alignment across cloud and data center initiatives.
• Define and implement cloud and data center strategies aligned with organizational goals.
• Drive innovation in infrastructure design, deployment, and operational efficiency.
• Evaluate emerging cloud technologies and recommend adoption strategies.
• Serve as the Subject Matter Expert for cloud platforms (AWS, Azure, GCP, or private cloud) and on-premises data center technologies
• Provide technical guidance to teams on architecture, deployment, and operational best practices.
• Lead complex troubleshooting, performance tuning, and capacity planning initiatives.
• Oversee day-to-day operations of data centers, including monitoring, maintenance, and incident management.
• Ensure high availability, disaster recovery, and business continuity plans are robust and tested..
• Manage vendor relationships and service contracts for critical infrastructure components.
A career in IBM Consulting is built on long‑term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long‑term career development while valuing your unique skills and experiences.
Your role and responsibilities
Currently, we are looking for a Senior Oracle Cloud Financials Solution Architect to join our team. This is a key role playing an integral part in our growing Oracle ERP practice. This is a full‑time position that can sit anywhere in the United States. Must be willing to travel to support clients onsite as needed.
The ideal candidate will have operated in a senior Architect capacity previously, is someone who can anticipate needs and take action to drive deliverables for continued project success. This position needs a leader who will not only architect solutions on implementations but also be part of a senior task force to help the practice grow. This includes maximizing sales opportunities by architecting and acting as the lead in creating Proposals, presenting and implementing Oracle ERP Cloud solutions to potential customers. The individual should be able to play multiple roles, be able to work in a very fast‑paced, enriching environment and is looking for a career rather than just a job.
What You’ll Do:
The Solution Architect is responsible for the overall solution identification and architectural design for assigned projects and initiatives. Key responsibilities of the role are as follows:
- Support client engagements to provide subject matter expertise in Oracle Cloud Financials implementations.
- Assume accountability for the solution design and the successful implementation of the full solution for on Oracle Cloud ERP Projects. May include hands‑on development, design, prototyping and/or other efforts required to keep the project on a successful track.
- Ensure that the proposed solution meets the client’s requirements, is architecturally complete, and all architectural risks are quantified within their assigned area.
- Ensures that the solution aligns with and utilizes the portfolio offerings that result in profitable revenue growth.
- Work with client stakeholders to evaluate the solution requirements and supports the management and traceability of requirements during the engagement
- Review Customer’s current process and the requirement and design customer specific solutions based on industry specific best practices
- Act as a technical interface to the client and assumes a proactive role for developing business opportunities.
- Lead implementation team in the execution of testing cycles including ensuring the completeness in the development of testing scenarios, test cases and test scripts.
- Implements quality solutions that meet the requirements and advises clients on AST offerings, strategy, designs, implementation approaches and alternatives / tradeoffs.
- Work with Project Manager and provide input to the project plan and work breakdown structure and assist in managing timelines and milestones to ensure timely completion of all deliverables
- Identify opportunities for new or follow‑on business and assists in creating change orders.
- Provide thought leadership to the growth of the Practice
- Participate in strategic planning activities and business case development.
- Participate in strategy presentations to clients including features, implementation approach, technical requirements, impacts, and benefits.
- Perform responsibilities including solution proposal management, solution design, solution review, risk analysis, proposal preparation and client presentations.
- Provide technical oversight for technical estimates created with standards tools, portfolio Work Breakdown Structures, statements of work and industry standard estimating techniques.
- Assumes a proactive role for developing business opportunities. Assists in presales cycles by creating architectural demo’s, effort estimates and proposal development.
- Maintains knowledge of technologies, industry trends, standards and design techniques.
Required technical and professional expertise
- 10+ years ERP implementation experience
- Played a Senior Solution Architect role on a minimum of 2 full lifecycle Oracle Cloud implementation projects in the USA
- Public Sector domain (city/state/local/county government) experience considered an asset
- Knowledge and experience in GASB Accounting and Reporting, Encumbrance Accounting, Fund Accounting, Projects and Grants Accounting and Management
- Hands‑on technologist with strong background in designing and building modular, scalable, testable enterprise systems in in Oracle Cloud Financials
- Ideal to have project exposure to other Cloud module areas such as: Supply Chain and HCM Applications
- Ability to work in a fast‑paced environment with a diverse group of people
- Capability to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed
- Excellent verbal and written communication skills, including ability to communicate clearly and concisely to all audiences of all levels, spanning from technical peers to executive management
- Organized and detailed oriented
- Ability to fully utilize Microsoft Office (Word, Excel, PowerPoint)
- Ability to adapt to new projects quickly with a can‑do, jump‑right‑in attitude
- Ability to work on multiple projects concurrently
- 4‑year Bachelor degree (or equivalent experience)
IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
#J-18808-Ljbffr
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
TIME Lead Platform Engineer with Python Programming & AWS Cloud - HYBRID ONSITE
Location Flexibility: This role is based 4 days per week in either Boston MA or Needham MA, with occasional travel between offices as needed.
Candidates requiring visa sponsorship are welcome to apply!
FROM THE HIRING MANAGER - for our Platform Engineering team what we’re looking for are people who have experience building technology to be used by other development teams (not business users).
THE POSITION We are currently seeking qualified candidates for a Lead Software Engineer position for our Platform Engineering team which is responsible for designing and building tools and workflows for our internal software engineering teams. These systems will allow them to build and deploy applications effortlessly, allowing them to focus on building business functionality for their users. Your work will directly support enterprise-wide initiatives, helping teams across the organization streamline operations, improve reliability, and accelerate delivery. This role is ideal for someone who enjoys solving complex technical problems and collaborating with other engineers to create highimpact internal platforms. The ideal candidate should have experience enabling IT organizations to work more efficiently, standardize best practices, and reduce friction across the development lifecycle. This includes creating reusable components, automation frameworks, and platform capabilities that empower our engineering teams.
KEYS TO THE POSITION
- 10+ years of experience in software engineering
- Proficient in Python with experience building tools using widely adopted libraries such as Pandas, NumPy, Requests, BeautifulSoup, FastAPI, and SQLAlchemy
- Skilled in packaging, testing, and deploying Python applications using tools like pytest, setuptools, and Docker
- Hands-on experience designing, deploying, and managing cloud-native applications using AWS services (e.g., EC2, Lambda, S3, RDS, CloudFormation), with a strong grasp of scalable and secure architecture principles.
- Experience designing and operating DevOps platforms including CI/CD pipelines, infrastructure as code (e.g., Terraform, Jenkins), and container orchestration using ECS or EKS - Experience designing and operating monitoring, logging, and performance optimization tools (e.g., OpenSearch, Open Telemetry, CloudWatch, X-Ray)
- Excellent written and verbal communication
- Attention to detail, self-discipline, and passion to drive and innovate
- Must be comfortable with test-driven development, continuous integration, and agile development methodologies using tools like GIT, Artifactory, and Jenkins
- Experience working with offshore development teams is a plus
- Bachelor’s degree in computer science, engineering, math, or related field, or equivalent experience is preferred
Estimated Min Rate: $140,000.00
Estimated Max Rate: $165,000.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: working/work at home options are available for this role.
Doctor of Medicine | Emergency Medicine
Location: St. Cloud, FL
Employer: Rhino Medical
Pay: Competitive weekly pay (inquire for details)
Contract Duration: 3 Weeks
Start Date: ASAP
About the Position
LocumJobsOnline is working with Rhino Medical to find a qualified Emergency Medicine MD in St. Cloud, Florida, 34771!
St. Cloud, FL Emergency Medicine Physician Locum Tenens
Rhino Medical is leading the charge seeking the best Emergency Medicine Physician for ongoing locums coverage in St. Cloud, FL.
If you're a skilled Emergency Medicine Physician looking for a rewarding opportunity, we want to hear from you!
This is a high-demand, long-term locum tenens position offering exceptional compensation and comprehensive support. If you’re available, don’t wait—quick apply today!
Opportunity Details:- Contract Type: Emergency Medicine Locum Tenens
- Start Date: ASAP
- Compensation: Competitive Weekly Pay
- Support Provided: AAA Malpractice Coverage, Dedicated Credentialing Assistance, Travel & Lodging
- License: Active & Unrestricted FL State License & DEA
- Board Certification: Board Certified/Eligible in Emergency Medicine (ABEM/AOBEM)
- Additional Certifications (if applicable): ACLS, ATLS, PALS
Advance your locum tenens career in an environment where your skills are valued, your schedule is flexible, and your contributions make a real impact. Enjoy the autonomy and financial rewards that come with locum tenens opportunities.
Why Choose Rhino Medical for Your Locum Tenens Career?
At Rhino Medical, we do more than just match you with your next job – we ensure your career journey is as smooth and rewarding as possible. With a dedicated team by your side, you’ll have access to personalized support at every step, from credentialing to travel arrangements. No more endless paperwork, just focus on doing what you do best – delivering excellent patient care.
Here’s why healthcare professionals like you choose Rhino Medical:
- Streamlined Process: Our team of in-house specialists handles all the logistics, from credentialing to travel, so you can spend more time focusing on your practice.
- Exclusive Benefits: Enjoy competitive weekly pay, comprehensive malpractice coverage, and a seamless onboarding experience.
- White-Glove Service: Our concierge team is with you every step of the way, offering tailored support for each assignment.
- Flexible Schedules: Take control of your work-life balance with opportunities that offer flexibility to fit your needs.
Explore your next opportunity today and experience the Rhino Medical difference. Ready to get started? Apply now, and let’s make your next locum tenens job the best one yet!
Click below to quick apply and connect with us today!
About Rhino Medical
At Rhino Medical Services, we don’t just staff locums—we fuel a mission to solve America’s healthcare shortage, one provider at a time. We exist for physicians who want more than just another assignment—who want to be heard, supported, and partnered with by a team that listens first and acts fast. Built on the mindset of aut inveniam viam aut faciam—“I will either find a way or make one”—we approach every opportunity with grit, intention, and heart. Our Tusk Experience is distinctive by design: white-glove service, transparent communication, and a commitment to serving with a sincere heart. You won’t find fluff here—just truth, loyalty, and a relentless drive to be the most referable name in locum tenens. Burn the ships. Join the mission. Choose Rhino.
1688799EXPPLAT
Location: St. Cloud, MN
Company: CRST, The Transportation Solution
Pay: Competitive weekly pay (inquire for details)
Route Type: otr
Start Date: ASAP
About the Position
CRST Specialized Solutions is looking for independent contractors (Lease Purchase) to haul specialty freight across the country. As a Specialized contractor, you choose your home time, loads, and schedule. Run your truck on a 2-4 year low-cost lease, and enjoy the profits of your own hard work. The Specialized fleet has under 30% turnover and best-in-class support staff. Apply or call today!
Job Details:
Solo Lease Purchase Positions
Home time is up to you
Bonus home time in short periods with CRST Get Thru Home program
Driving lower 48 states
Manual or Automatic Transmission trucks
Driver assist position - loading and unloading freight
Compensation & Benefits:
Tolls are 100% paid
Fuel discount $0.18 per gallon
Top 25%* of contractors gross $3,500/wk or more!
$1.68 CPM-based on 2025 average, fluctuates as fuel surcharge changes
ALL MILES PAID
$4k Sign on Bonus for new hires
Low lease expense vs industry average
Stable miles - freight available and increasing.
*The top 25% earners typically stay out 4 weeks with 3-4 days home and accept 99% of offered loads.
Benefits are offered through a 3rd Party
Optional health insurance offered thru True Choices Personal Insurance. Questions about what they have to offer? Please call 8
Requirements
21 years or older
CDL A, 6 months OTR experience required
Qualified applicants with arrest and conviction records will be considered for employment pursuant to applicable federal, state, and local laws.
Position - Cloud DevOps Engineer
Location - Chicago, IL ( Need Locals/Onsite )
Duration : 12 Months
Rate : $60/Hr on C2C (Max No rate)
Job Description:
- Design, implement, and maintain scalable and secure cloud infrastructure on Amazon Web Services (AWS).
- Build and manage end-to-end CI/CD pipelines using Harness CI/CD to automate build, test, and deployment workflows.
- Implement and maintain application performance monitoring using Dynatrace.
- Integrate security scanning tools such as Veracode, Wiz, and SonarQube within CI/CD processes.
- Ensure adherence to DevSecOps best practices and compliance standards.
- Automate infrastructure provisioning using Infrastructure as Code (IaC) tools (Terraform or CloudFormation).
- Deploy and manage containerized applications using Docker and Kubernetes.
- Implement centralized logging, monitoring, and alerting to maintain system reliability and operational visibility.
- Manage version control systems such as Git, including branching and merging strategies.
- Optimize cloud resources to enhance application performance and reduce infrastructure costs.
- Collaborate with development teams to troubleshoot build, deployment, and environment-related issues.
- Maintain high availability, fault tolerance, and disaster recovery strategies for production systems.
- Monitor system health and respond to production incidents in a timely manner.
- Document infrastructure architecture, deployment processes, and operational procedures.
- Ensure proper configuration management and consistency across environments.
- Participate in release planning and support deployment strategies.
- Implement automated testing and validation steps within the CI/CD workflow.
Murali C
LOCATION
Las Cruces, NM
POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a friendly, reliable, and customer-focused individual looking to make a difference? Join our team as a Customer Service Representative, where you'll play a key role in delivering smooth, satisfying experiences for our clients.
In this role, you'll handle customer inquiries, resolve issues efficiently, and represent some of the most respected brands with professionalism and care.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
POSITION RESPONSIBILITIES
Key Responsibilities:
- Handle inbound calls, emails, or chats from customers.
- Provide accurate information about products, services, and billing.
- Resolve customer complaints and escalate when necessary.
- Maintain detailed records of customer interactions.
- Follow company procedures and compliance guidelines.
- Meet performance goals related to quality, efficiency, and customer satisfaction.
- Participate in training and coaching to improve service delivery.
CANDIDATE QUALIFICATIONS
Wonder if you are a good fit for this position?
All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Must be 18 years or older
- High school diploma or equivalent
- 1+ years of customer service experience, preferably in a contact center.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Familiarity with CRM systems and call center tools.
- Fluent in English and Spanish
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a friendly, reliable, and customer-focused individual looking to make a difference? Join our team as a Customer Service Representative, where you'll play a key role in delivering smooth, satisfying experiences for our clients.
In this role, you'll handle customer inquiries, resolve issues efficiently, and represent some of the most respected brands with professionalism and care.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
POSITION RESPONSIBILITIES
Key Responsibilities:
- Handle inbound calls, emails, or chats from customers.
- Provide accurate information about products, services, and billing.
- Resolve customer complaints and escalate when necessary.
- Maintain detailed records of customer interactions.
- Follow company procedures and compliance guidelines.
- Meet performance goals related to quality, efficiency, and customer satisfaction.
- Participate in training and coaching to improve service delivery.
CANDIDATE QUALIFICATIONS
Wonder if you are a good fit for this position?
All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Must be 18 years or older
- High school diploma or equivalent
- 1+ years of customer service experience, preferably in a contact center.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Familiarity with CRM systems and call center tools.
- Fluent in English and Spanish
CONDITIONS OF EMPLOYMENT
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
COMPENSATION DETAILS
Want an employer that values your contribution?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
- Health Benefits: Full-time
