Alibaba Cloud Jobs in Usa

A worldwide industry leader in insurance cloud based software technology, is currently searching for an Outside Sales Consultant for their Manhattan and Long Island Territory to be the leading force in hunting for new business and expanding the company’s current existing, established client base and footprint within the region.

THIS IS A FULL-TIME POSITION with a BASE SALARY AND UNCAPPED COMMISSION STRUCTURE THAT PAYS $250K + in OTE on an annual basis!!!

The Outside Sales Consultants are responsible for a combination of both hunting and farming withing a designated territory. Your time will be spent selling enterprise business solutions to new accounts, which will consist primarily of independent insurance agencies and brokerage firms with 10-149 users. The Outside Sales Consultants work closely with their entire knowledgeable team of internal Technical Solution Consultants to create business plans that will show how the company’s SaaS and cloud-computing products can allow potential clients to reach their goals more efficiently and effectively.

You will be relied upon to prospect, cold call, open doors, set appointments, and ultimately close the sale! This role will require occasional travel within an assigned established, growing geographic territory within Manhattan and Long Island, NY.

This is a full-time role with a base salary plus commission with an UNCAPPED compensation structure and a very attractive benefits package. This role also comes with an unlimited PTO plan based on performance!

What you'll do in this role:

• Represent the company at industry events and trade shows
• Follow up on leads provided by the company’s internal Business Development Group in a timely fashion
• Work with the entire sales team and management to identify new target areas and opportunities
• Maintain customer relationship after sale to cultivate referral base

Looking for an individual with the following:

• Someone who can work remotely, with a home office in either Manhattan or Long Island is required
• Willingness to travel up to 45%-50% of the time within an assigned, established territory within Manhattan and Long Island (day trips)

Experience should include some or all the following:

• 3+ years successful outside required, business-to-business technology solution sales experience and/or Enterprise solutions and business development experience preferred
• Bachelor’s degree in business, sales, or marketing, or equivalent work experience
• Formal solution sales training highly preferred
• Self-starter and motivated individual who is disciplined, creative, and independent

About the Role:

The Strategic Account Development Representative is responsible for building and maintaining long term relationships with key clients and resources to drive new sales opportunities. This role is essential in our upgraded model of servicing our strategic clients, developing relationships, and supporting new sales revenue streams. The focus is to obtain valuable project and client information around their strategic planning and capitalize on expanding our service portfolio.

Responsibilities:

• Demonstrate proficiency in all CBTS solutions and influence customer opportunities leading to revenue increase and customer growth.
• Passion for creating and growing engagements across the spectrum of CBTS solutions and becoming a trusted advisor to the client.
• Oversee our 600+ delivery resources, providing direct leadership and support, and collaborating with CCMs.
• Connect with key client teams, generating sales opportunities.
• Prepare and develop client project mapping and monthly reports presentations for the sales team on progress and insights, driving technical QBRs with clients and CBTS Sales.
• Ownership for growing revenue and strategic solutions within our most strategic CBTS customers by supporting account and services sales teams in the CBTS sales process.
• Participate in the sales and pre-sales process to understand and influence customer business technology objectives and requirements.
• Drive business development to support pre-sales activities, with a focus on identifying, scoping, and proposing services engagements.
• Develop new business opportunities.
• Act as the primary point of contact, building strong, long-term partnerships with strategic clients and serving as a trusted advisor

Skills:

• Experience working within a consulting model – client, service, sales and technical experience.
• Technical Evangelist – must be broad in technical aptitude to span knowledge in development, cloud, big data, network, and security.
• Local to Phoenix, willing to travel.
• Sales knowledge and past management of resources.
• Familiarity with enterprise IT environments, digital transformation initiatives, Cloud, AI, and hybrid delivery models.

Please send resume ASAP

Location: Applicants should already reside in Columbus, OH and be familiar with the Ohio Territory.

Company Description

iQ Solutions Group (iQSG) is a dynamic IT consultancy driven by a "customer first" approach, aiming to build long-lasting, trusted advisor relationships with clients. The company is committed to fostering innovation, helping businesses grow and thrive with cutting-edge IT solutions. At iQSG, the team values attracting and developing top talent and provides ample resources and opportunities for growth, recognizing employees as a cornerstone of success. iQSG thrives in the vibrant technology industry and continually seeks professionals passionate about business development, client care services, and operations.

Role Description

This is a full-time hybrid role for a Territory Account Manager, located in Columbus, OH, with some opportunities for remote work. Responsibilities include developing and managing client accounts within the assigned territory, identifying opportunities to grow revenue, building strong client relationships, and delivering IT consultative solutions tailored to client needs.

The role requires prospecting and scheduling meetings with new clients, learn about their business and gather necessary requirements, which will enable you to introduce and present IT solutions that align with their business objectives. You will need to prepare sales presentations to convey your proposed solution, as well as prepare sales proposals (price quotes). Ultimately your your goal is to recommend and sell the solutions (equipment - IT software or hardware) that a customer may need for their business.

Cybersecurity sales (ie. Email Security, Endpoint Security and other software solutions) will be the primary focus area. Additionally, iQSG has a comprehensive portfolio of IT solutions that you will be able to introduce or sell to clients, inclusive of solutions related to Data Networking, IT Equipment, Data Center Infrastructure, Call Center (Cloud or Premise Based) and Business Voice solutions (Premise Voice or Cloud Hosted).

iQSG provides IT Business Solutions (equipment and software), with Cybersecurity related solutions a core component of our business.

Qualifications

• Strong sales and relationship management skills with experience in business development and account management
• Proficiency in IT services, consultative selling, and understanding technology-driven solutions
• Excellent communication, negotiation, and presentation skills
• Ability to analyze client needs, create customized solutions, and deliver tailored proposals
• Self-motivated, detail-oriented, and proficient in time management
• Willingness to travel within the assigned territory and work in a hybrid environment
• Bachelor’s degree in Business, Technology, or a related field preferred
• Previous experience in the IT industry is a plus

Why IT GOAT?

At IT GOAT, we don’t just work — we take ownership. Every team member is empowered to lead, make decisions, and drive results. Our culture is built on accountability, teamwork, and an unrelenting commitment to excellence.

We’re looking for someone who thrives in a fast-paced environment, communicates with confidence, and takes pride in every task — big or small. If you believe in getting things done, staying organized, and being the person others can rely on, you’ll fit right in here.

Why IT GOAT is the best place to work?

At IT GOAT, we believe success starts with our people. We hire those who take ownership of their work, support their teammates, and continuously strive to grow. In return, we invest deeply in our team — providing the tools, benefits, and environment to help every employee thrive both personally and professionally.

Here’s why IT GOAT stands out as one of the best places to build your career: Competitive Pay, 401k, Paid time off, Comprehensive Health Insurance, Professional Growth and Development are just a few.

Our headquarters in Dallas, TX is where collaboration, innovation, and energy come together. We work in person because we believe strong teams are built face-to-face — through trust, communication, and shared goals.

Role Overview

The Inside Sales Representative plays a dual-impact role within IT GOAT’s Sales organization. This position is responsible for supporting existing customers with quoting, procurement, and solution recommendations, while also actively prospecting and qualifying new business opportunities.

This role is ideal for a motivated sales professional who enjoys building relationships, managing deal flow, and contributing to revenue growth through both account expansion and net-new logo acquisition.

Key Responsibilities

1. Existing Customer Support & Account Expansion (≈50%)

• Serve as a primary sales contact for assigned existing clients for:
• Hardware and software quoting
• Licensing renewals and upgrades
• Add-on services and solution enhancements
• Work closely with Account Management, Service Delivery, and Procurement to:
• Scope solutions accurately
• Ensure pricing, margins, and approvals are aligned
• Deliver timely and accurate quotes
• Identify upsell and cross-sell opportunities within the existing client base, including:
• Managed Services expansions
• Security, backup, compliance, and cloud solutions
• Manage sales orders from quote through booking and handoff to operations.
• Maintain accurate CRM records, deal notes, and pipeline updates.

2. New Business Prospecting & Lead Development (≈50%)

• Proactively prospect new business through:
• Outbound calling and emailing
• Follow-up on marketing and inbound leads
• Targeted account outreach
• Qualify prospects based on fit, budget, timeline, and needs.
• Schedule discovery calls and meetings for Account Executives or Sales Leadership when appropriate.
• Support the sales cycle by:
• Preparing initial quotes and proposals
• Assisting with solution positioning and pricing
• Consistently meet activity and pipeline generation targets.

Sales & Revenue Expectations

• Meet or exceed assigned monthly and quarterly sales goals
• Maintain healthy pipeline coverage across:
• Existing customer expansion
• Net-new opportunities
• Track and manage all opportunities in the CRM system
• Participate in weekly sales meetings and forecasting reviews

Skills & Qualifications

Required

• 1–3+ years of experience in:
• Inside sales, sales support, or account coordination
• Technology, IT services, MSP, or SaaS environment (preferred)
• Strong communication skills (phone, email, video)
• High attention to detail and strong organizational skills
• Ability to manage multiple deals and priorities simultaneously
• Comfortable with outbound prospecting and sales conversations
• Proficient with CRM and quoting tools (or willingness to learn)

Preferred

• Experience in an MSP, VAR, or IT services organization
• Familiarity with:
• Managed IT Services
• Cloud services (Microsoft 365, Azure)
• Security, backup, networking, and hardware procurement
• Understanding of sales cycles, margin management, and solution selling

Core Competencies

• Customer-first mindset
• Results-driven and goal-oriented
• Strong follow-through and ownership mentality
• Collaborative team player
• Coachable and eager to learn

Qualifications

• Competitive base + uncapped commission
• Health, dental, and vision insurance
• 401(k) with company match
• PTO, holidays, and flexible work options
• Energetic, tech-driven culture with real career growth opportunities
• A brand you can be proud to represent

Benefits:

• Health insurance
• 401(k) with company matching
• Dental insurance
• Flexible spending accounts
• Vision insurance
• Health savings account
• Life insurance
• On-site gym, covered parking with an onsite car wash available
• Company events
• 12 days earned paid time off
• Company holidays
• Schedule: 8-hour shift
• Monday through Friday

Work Location:

Onsite at IT GOAT’s Dallas Headquarters

Job Title: Account Manager / Business Development Manager – Oracle & ERP Services

Company: WorkTrust Solutions

About WorkTrust Solutions:

WorkTrust Solutions is a professional service staffing firm specializing in ERP, Performance Management, and Business Intelligence/Analytics roles for enterprise clients. We deliver top-tier talent in areas including Oracle Cloud & EBS, Hyperion, PeopleSoft, Workday, SAP, OneStream, Anaplan, and BI/Analytics tools. We build relationships, solve problems, and deliver measurable results for our clients.

Role Summary:

We are seeking a dynamic and results-driven Account Manager / Business Development Manager with experience in technology staffing and/or enterprise systems (especially Oracle and ERP solutions). The ideal candidate will drive new client acquisition, cultivate long-term customer relationships, and expand revenue within existing accounts. This role requires strong sales acumen, consultative selling skills, and an ability to understand complex IT staffing and ERP/Oracle solutions.

Key Responsibilities:

• Identify, qualify, and close new business opportunities focused on staffing and consulting solutions in the Oracle/ERP space.
• Develop and execute strategic sales plans to achieve revenue targets and market growth.
• Build and maintain strong, long-term relationships with C-level executives, hiring managers, and technical leaders at target accounts.
• Conduct proactive outreach including cold calling, networking, referrals, and strategic prospecting.
• Collaborate with delivery and recruiting teams to ensure service excellence and client satisfaction.
• Prepare and present compelling proposals, service offerings, and business cases tailored to client needs.
• Track and report on sales activity, pipeline health, forecast accuracy, and account engagement.
• Stay current with market trends within ERP, Oracle technologies, staffing demand, and competitor landscape.
• Represent WorkTrust Solutions at industry events, conferences, and client meetings.

Qualifications:

• 3–7+ years of sales, business development, or account management experience, ideally in IT staffing, professional services, or enterprise technology solutions.
• Demonstrated success in hunting new business and growing accounts.
• Understanding of ERP, Oracle Cloud & EBS, Performance Management (Hyperion, EPM), or related enterprise systems is highly desirable.
• Strong consultative selling skills with ability to articulate value propositions and negotiate deals.
• Excellent communication, presentation, and relationship building abilities.
• Goal-oriented with a track record of meeting or exceeding sales targets.
• Comfortable working in a fast-paced, team-oriented environment.

Preferred Skills:

• Existing network within ERP or IT leadership communities.
• Familiarity with recruitment and staffing workflows.
• Experience with CRM tools (Salesforce, HubSpot, etc.).

Why Work at WorkTrust Solutions:

You’ll join a firm with deep specialization in ERP and analytics talent solutions. Our culture values transparency, accountability, and teamwork. You will help shape growth by connecting top technical professionals with transformative opportunities while building trusted client partnerships.

About Us:

Astiva Health, Inc., located in Orange, CA is a premier health plan provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members.

SUMMARY:

We are seeking a skilled and adaptable AI/ML Engineer to join our fast-moving team building impactful AI solutions in healthcare. Our work focuses on extracting and interpreting data from unstructured medical documents, improving clinical coding accuracy, streamlining administrative processes, and enhancing patient outreach.

Projects will evolve rapidly, from fine-tuning large language models (LLMs) on specialized medical PDFs, to optimizing OCR pipelines in Azure, and new challenges emerge regularly. This role suits someone who thrives in ambiguity, enjoys hands-on model development, and wants to directly influence healthcare delivery through applied AI/ML.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Design, fine-tune, and optimize large language models (LLMs) and multimodal models for healthcare-specific NLP tasks, such as information extraction, classification, and summarization from clinical documents (e.g., medical charts, patient files, scanned forms).
• Develop and improve document understanding pipelines, including fine-tuning OCR / layout-aware models (especially in cloud environments like Azure AI, Azure Foundry) to handle real-world variability in medical forms, handwriting, and scanned PDFs.
• Build and iterate on end-to-end ML solutions that transform unstructured healthcare data into structured, actionable insights
• Collaborate closely with clinicians, product managers, data annotators, and engineers to define problems, curate/annotate datasets, evaluate model performance against clinical and business metrics, and iterate quickly.
• Deploy models into production environments (cloud-based inference, batch processing, or API endpoints) with attention to latency, cost, scalability, and healthcare compliance considerations (HIPAA, data privacy).
• Stay current with advancements in LLMs, vision-language models, efficient fine-tuning techniques (LoRA/QLoRA, PEFT), RAG, multimodal AI, and domain-specific healthcare AI research.
• Contribute to a culture of rapid prototyping, rigorous evaluation, and continuous improvement in a dynamic project landscape where priorities can shift based on new opportunities or stakeholder needs.
• Other duties as assigned

REQUIRED TECHNICAL SKILLS:

• Strong proficiency in Python and ML frameworks (PyTorch, TensorFlow, or equivalent)
• Hands-on experience with NLP applied to unstructured text
• Experience working with LLMs, including:
• Prompting strategies
• Fine-tuning for classification or extraction tasks
• Model evaluation and error analysis
• Experience designing or consuming annotation pipelines and labeled datasets
• Familiarity with structured prediction problems (multi-label classification, ranking, or probabilistic inference)
• Ability to reason about and mitigate model bias, label noise, and false positives
• Strong understanding of production ML systems (versioning, monitoring, iteration)
• Experience working with sensitive or regulated data (e.g., HIPAA-covered healthcare data), including privacy-aware data handling and secure ML workflows

OTHER SKILLS and ABILITIES:

• Hands-on experience with Azure AI services, Azure Machine Learning, OpenAI on Azure, and Microsoft Foundry
• Experience with clinical NLP libraries (scispaCy, medspaCy, cTAKES)
• Familiarity with RAG architectures for grounding model decisions
• Experience with weak supervision or noisy-label learning
• Knowledge of temporal reasoning or longitudinal modeling
• Exposure to knowledge graphs or ontology-driven systems
• Familiarity with healthcare vocabularies and ontologies:
• ICD-10
• SNOMED CT
• RxNorm (or similar)
• Understanding of clinical documentation structure (HPI, Assessment & Plan, medications, etc.)

EXPERIENCE:

• Bachelor’s Degree in related field
• 2-4+ years of experience in software engineering, machine learning, or applied NLP
• Demonstrated experience taking ML systems from prototype to production
• Experience collaborating with non-technical domain experts (e.g., medical coders, clinicians)

BENEFITS:

• 401(k)
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Paid Time Off
• Free catered lunches

Immediate need for a talented USA-Systems Engineer III (IT). This is a 08+ Months Contract opportunity with long-term potential and is located in Waltham, MA (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-06360

Pay Range: $60 - $85/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Design, develop, deploy, and operate production‑grade AI/ML systems and data pipelines in an agile environment.
• Build, maintain, and optimize CI/CD pipelines using GitHub Actions to enable automated testing and deployment.
• Deploy and operate applications on Kubernetes using GitOps practices (e.g., ArgoCD).
• Develop user‑facing applications through APIs and/or graphical interfaces.
• Deploy predictive models into production environments with a strong focus on reliability, scalability, and observability.
• Build and optimize compute pipelines supporting data processing and model training.
• Collaborate closely with data scientists, computational biologists, and vaccine researchers to translate scientific needs into robust digital solutions.
• Actively participate in agile ceremonies and contribute to continuous improvement of team practices.
• Ensure high standards for code quality, documentation, and knowledge transfer.
• Communicate complex technical concepts clearly to both technical and non‑technical stakeholders.

Key Requirements and Technology Experience:

• Skills-Experience in agile environments, with proven experience deploying and operating applications in production, and Python programming skills
• Experience with GitHub Actions and CI/CD pipeline implementation, Kubernetes-based container orchestration, and GitOps practices (ArgoCD or equivalent). DevOps, automation
• Experience in Production deployment of machine‑learning models and MLOps practices, API and/or web application development, and familiarity with major cloud platforms (AWS, Azure, or GCP)
• Bachelor’s degree or higher in Computer Science, Software Engineering, Data Science, or a related field. Advanced degrees are valued but not required.
• Minimum of 5 years of professional software engineering experience.
• Demonstrated delivery of production‑level systems with measurable impact.
• Strong experience working in agile environments with a customer‑oriented mindset.
• Proven experience deploying and operating applications in production.
• Technical Skills:
• GitHub Actions and CI/CD pipeline implementation.
• Kubernetes‑based container orchestration.
• Git Ops practices (Argo CD or equivalent).
• Strong Python programming skills.
• API and/or web application development.
• Production deployment of machine‑learning models and ML Ops practices.
• Familiarity with major cloud platforms (AWS, Azure, or GCP).
• English: fluent (mandatory). French: nice to have.
• Experience in pharmaceutical, biotechnology, or life‑sciences environments.
• Awareness of drug discovery, vaccine development, or experimental sciences.
• Experience with workflow orchestration tools such as Meta flow.
• Experience in mentoring or technical training.
• Contributions to open‑source or technical communities.
• Experience designing scalable data engineering solutions.
• Manager's Note:-Hybrid working model with a minimum of three days per week on site in Waltham, MA.
• Agile and fast-paced team environment focused on rapid iteration and delivery.
• Strong cross‑functional collaboration across Vaccines R&D, Digital, and CMC.
• Open to candidates willing to relocate at their own expense
• Free parking site
• Possibility of extension, with a gap in work at the end of year (Nov/ Dec) and restart work in January
• English: fluent (mandatory)
• Primary Manager sits in France, local team will be present in EU and US
• Team is building a system of predictive models
• Software Engineer, previous experience moving models in to prediction

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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6 Month Contract to Hire

Onsite 3 days/week – Hartford, CT

$70/hr-$80/hr

Must‑Have Qualifications

• Extensive experience delivering enterprise‑scale conversational AI solutions from design through production
• Deep hands‑on expertise with IBM WatsonX Orchestrate or similar conversational AI platforms
• Strong full stack development background using NodeJS/TypeScript and Java with Spring
• Advanced understanding of scalable architecture, enterprise data management, and integration patterns
• Proven ability to evaluate business requirements and propose technically sound, cost‑effective, and scalable solutions
• Experience leading solution delivery within SAFe Agile environments
• Strong communication skills with the ability to influence technical direction across teams

Nice‑to‑Have Qualifications

• Experience with modern front‑end frameworks and UI technologies
• Advanced NLP training, Speech‑to‑Text optimization, and SSML‑based voice refinement experience
• Familiarity with analytics, data governance, and data engineering tools
• Experience with cloud platforms such as AWS, Azure, or Google Cloud
• Strong critical thinking skills and a proactive approach to emerging technologies and industry trends

Day‑to‑Day

As a Lead Conversational AI Solutions Engineer, you will own the technical design and end‑to‑end delivery of conversational AI solutions, ensuring alignment with business priorities, scalability, and performance goals. You will lead solution design discussions, participate in feature and story refinement, identify technical risks and dependencies, and recommend architectural approaches that balance functionality, cost, and long‑term sustainability. You will work closely with product, UI/UX, backend, and integration teams to align conversational experiences with enterprise systems and user needs. While this role does not involve people management, you will act as a technical leader by setting engineering standards, guiding implementation decisions, and ensuring high‑quality, user‑centric conversational solutions are delivered consistently.

Position Overview

The Guthrie Clinic is a non‑profit, multispecialty health system that integrates clinical care, hospital services, research, and education. As one of the nation’s longest‑established group practices, Guthrie has grown into an organization of more than 10,000 caregivers, including nearly 1,000 physicians and advanced practice providers spanning the full spectrum of medical specialties. Serving a region of approximately 11,000 square miles across northeastern Pennsylvania and upstate New York, Guthrie’s six hospital campuses are complemented by an extensive network of outpatient facilities across 14 counties.

The Vice President, Cybersecurity and Chief Information Security Officer (CISO) is a key executive leadership role reporting to the Senior Vice President & Chief Digital Officer. As a strategic member of the Information Services Leadership Team, the CISO shapes and leads the enterprise cybersecurity vision for The Guthrie Clinic, ensuring the confidentiality, integrity, and availability of critical information systems across the health system.

The CISO partners closely with senior executives, clinical and operational leaders, and organizational stakeholders to drive a comprehensive cybersecurity program. This role provides oversight for system‑wide cybersecurity strategy, cyber risk management, AI‑related cyber governance, medical device security, third‑party risk management (TPRM), and regulatory compliance, including HIPAA Security Rule and NY DOH Cybersecurity Regulations.

Key responsibilities include leading enterprise information security policy, cybersecurity operations, incident response, vulnerability management, and system‑wide security awareness. The CISO also provides cybersecurity reporting to the Audit Committee and delivers annual briefings to the Guthrie Clinic Board of Directors.

This leader manages and mentors a high‑performing, multidisciplinary cybersecurity team and actively participates in healthcare cybersecurity communities to advance best practices, threat‑intelligence sharing, and sector‑wide resilience.

Experience Requirements

• 10+ years of combined experience in cybersecurity, risk management, and information technology, with at least four years in a senior leadership role.
• Demonstrated experience and measurable outcomes in: - Healthcare cybersecurity leadership.
• Cyber threat and risk frameworks and executive‑level risk reporting.
• NIST CSF and or HITRUST CSF implementation and maturity progression.
• Incident response, threat detection, digital forensics, SOC operations, and vulnerability management.
• Third‑party risk management (TPRM) and vendor cybersecurity due diligence.
• HIPAA and NY DOH cybersecurity regulatory compliance.
• AI governance and AI threat related risk mitigation.
• Medical device and IoT security programs.
• Ability to concisely communicate complex cybersecurity and risk concepts to executive, clinical, and non‑technical audiences.
• Proven success building and maturing enterprise security programs in dynamic healthcare environments.
• Strong analytical and problem‑solving skills; proven calm, composed leadership under pressure.
• Experience negotiating contracts, managing budgets, and leading cross‑functional and interdisciplinary teams.

Industry Memberships, Active Engagement & Professional Contributions

To ensure alignment with healthcare cybersecurity best practices, threat intelligence collaboration, and sector-wide resilience, a history of active membership and engagement in healthcare industry cybersecurity organizations is strongly preferred:

• Health‑ISAC (Health Information Sharing and Analysis Center)
• HSCC (Health Sector Coordinating Council) Cybersecurity Working Group
• CHIME/AEHIS (Association for Executives in Healthcare Information Security)

Essential Functions

The CISO is a strategic thought leader, consensus builder, and integrator who balances cybersecurity with organizational agility and mission needs. Responsibilities include, but are not limited to:

Leadership, Governance & Strategy

• Develop, maintain, and oversee a comprehensive enterprise information security and IT risk management program, grounded in HITRUST CSF, NIST CSF, and leading industry frameworks.
• Lead all cybersecurity and infrastructure operations teams, including hiring, development, and performance management.
• Establish and chair an Information Security Steering Committee.
• Provide cybersecurity program reporting to The Guthrie Clinic Audit Committee and annual program reporting to the full Guthrie Clinic Board of Directors, and other leadership and Guthrie hospital board meetings as requested.

Policy, Compliance & Regulatory Oversight

• Develop, publish, and maintain security policies, standards, and guidelines.
• Ensure compliance with the HIPAA Security Rule, NY DOH cybersecurity regulations, PCI DSS, and other applicable federal and state healthcare cybersecurity regulations.
• Work with enterprise business units to define acceptable residual risk levels and manage risk remediation plans.

Risk Management & Cyber Risk Quantification

• Lead formal risk assessment processes, including cyber risk quantification to inform executive decision‑making.
• Create and maintain a robust program for information classification, ownership, accountability, and protection.
• Monitor external threats and emerging technologies, including AI‑related risks, and advise on appropriate mitigation strategies.
• Support annual cyber insurance renewal process

Third‑Party & Medical Device Security

• Lead a comprehensive TPRM program, including evaluation, onboarding, monitoring, and continuous assessment of vendor cybersecurity and cloud service providers.
• Oversee medical device cybersecurity programs, coordinating with clinical engineering and biomedical teams to protect connected clinical technologies.

Operational Security & Incident Response

• Oversee security operations center (SOC) functions and SIEM, SOAR, and DLP technologies.
• Lead incident response and investigation processes, including post‑incident analysis and continuous improvement.
• Oversee vulnerability management, penetration testing, and configuration hardening programs.

Architecture, Technology & Innovation

• Partner with enterprise architecture teams to ensure alignment between security principles and system design.
• Provide security guidance for IT projects, cloud adoption, AI initiatives, and new clinical technology implementations.
• Ensure the secure design, implementation, and continuous cyber governance of the organization’s Epic electronic health record (EHR) environment, spanning access controls, third‑ party risk, and SEER compliance.

Awareness, Training & Culture

• Develop and deliver cybersecurity training programs for all employees, contractors, and system users.
• Drive a culture of security awareness and shared accountability across the organization.

Metrics, Reporting & Continuous Improvement

• Create a metrics and reporting framework to measure program maturity, operational performance, and risk exposure.
• Manage internal and external cybersecurity resources, contracts, and consulting partnerships.

Additional Responsibilities

• Perform other duties as required in support of The Guthrie Clinic’s mission and objectives.

Education & Certifications

• Bachelor’s degree in information technology, Computer Science, Information Security, or related field required.
• Master’s degree preferred in Cybersecurity, Information Systems, Business Administration, Healthcare Administration, or a related discipline.
• At least one active professional information security certification that requires CPEs such as CISSP, CISM, CISA, or similar required.
• GIAC Certifications (SANS Institute), FAIR, ITIL, PMI, or technical certifications (Microsoft, Cisco, Epic, etc.) preferred.

6 Month Contract to Hire

Onsite 3 days/week – Hartford, CT

$55/hr-$65/hr

Must‑Have Qualifications

• Strong experience as a full stack developer delivering complex, enterprise‑scale applications
• Hands‑on experience designing and implementing conversational AI solutions using IBM WatsonX Orchestrate or similar platforms (Dialogflow CX, Amazon Lex, , LivePerson)
• Proficiency in NodeJS/TypeScript and Java with Spring, building RESTful web services
• Solid understanding of scalable architecture patterns, data lifecycle management, and cloud‑native development
• Experience developing and deploying microservices on OpenShift or comparable container platforms
• Strong Agile experience, including breaking down user stories into tasks and estimating work within a SAFe delivery model
• Strong collaboration and communication skills across co‑located, cross‑functional teams

Nice‑to‑Have Qualifications

• Experience with Angular, React, HTML, CSS, JSP, or Python
• Familiarity with Speech‑to‑Text tuning and SSML for text‑to‑speech refinement
• Exposure to analytics and data platforms such as Tableau, Alation, DataRobot, or Trifacta
• Experience with CI/CD pipelines using tools such as Jenkins, GitHub, or Octopus
• Strong business acumen and interest in emerging AI and conversational technologies

Day‑to‑Day

In this role, you will design, build, test, and deploy conversational AI solutions that deliver accurate, scalable, and context‑aware chatbot and voice experiences. You will participate in feature and user story refinement sessions, translate requirements into technical implementations, and develop conversational flows that integrate with enterprise APIs, cloud functions, and backend systems. You will collaborate closely with product managers, UI/UX designers, backend engineers, and other developers to ensure seamless end‑to‑end delivery. On a daily basis, you will troubleshoot, debug, tune, and optimize conversational agents across multiple channels, apply clean coding standards, and continuously improve conversational accuracy using NLP and training data best practices.