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A
Account Manager
Salary not disclosed
Summary of Position:
- The Account Manager will serve as the owner for an assigned group of clients with responsibility for retention and growth. You will focus on the accurate and timely delivery across a variety of product lines (print, promo and apparel products) and mediums (online portal orders and offline project orders), ensuring success for both the client and Symphonix Solutions.
About Symphonix Solutions:
- We are a growing promotional marketing agency headquartered in the SouthPark area of Charlotte, North Carolina, with sales offices in Florida, Baltimore, and New Jersey.
- We are solutions-driven professionals who deliver service to every client with a sense of pride, urgency, and importance. We make sure our clients only ask once to get what they need.
- Our marketing agency specializes in providing our clients with commercial print, promo, and apparel products through custom online company stores we customize on their behalf. In addition to B2B clients, we work with large consumer brands like Boy Scouts of America, Publix, Dole, and LaCroix, to name a few. Account Management, Project Management, Product Expertise, Sourcing, and Fulfillment are core parts of our value proposition to our valued clients.
- Our team comprises client-focused sales, marketing, creative, technology, and procurement professionals with the same goal: to provide effective, efficient solutions for our customers. Our commitment to our clients and each other drives the positive work environment and is why our team members thrive. Simply put, we love what we do.
- If you enjoy learning, having variety in your daily work, and helping others succeed, this job may be for you! If you like hanging out with teammates’ dogs, day-to-day personal interactions with intelligent people who care, happy hours, pizza parties, and giant kick-ass trophies…Symphonix may be your kind of place.
- If you are high-energy, maintain a "whatever it takes" mindset, and want to work inside a dynamic marketing agency and serve some genuinely awesome clients…drop us a line!
Job Responsibilities:
Communication
- Organize and manage regular client meetings to ensure open lines of communication.
- Regular project communication with clients to build trust, confidence, and manage expectations.
- Organization of client feedback. Addressing issues and optimizing performance.
- Pitching fresh and innovative ideas to clients. Penetrate new business through in-person meetings and online presentations with clients.
- Honor the Sun-Down rule (acknowledge client outreach before end of day).
Management & Coordination
- Regularly anticipate (uncover and determine) client needs.
- Developing budgets and timelines for clients.
- Encouraging Symphonix team members and vendors to perform to the best of their ability (matrix management).
- Source vendor and supplier options (quality, price, service) and educate clients on options. Coordination of vendors and suppliers to ensure timely delivery and execution.
- Completing projects to a specific schedule and within agreed-upon budgets.
- Management of all clients’ activities (portal management, special projects, campaigns, etc.).
Service
- Consistently provide positive client customer service. Maintain industry-leading client satisfaction ratings.
- Help maintain inventory and accounting records. Accountable for any discrepancies in the accounts of the clients. Work with warehouse personnel to investigate and resolve inventory and customer order issues.
- Generate accurate reports and status notifications.
Abilities
- Service Heart and Mindset (Responsive - Whatever it Takes Mindset)
- Ability to Manage Multiple Accounts/Projects Simultaneously
- Ability to Work Under Pressure and Deliver Accurate Results
- Ability to Identify and Solve Problems Quickly
- Flexible (Juggle Changing Priorities)
- Build relationships up and down the client’s chain of command
Technical Skills
- Microsoft Suite
- Adobe Suite
- Internal Systems
Education and Experience Required:
- Bachelor's Degree with proven track record
- Project Management Experience
- 3+ years of experience in Customer Success and/or Account Management
- 3+ years of experience in a Marketing Agency in an Account Management capacity
- Knowledge of print & promo, e-commerce, advertising or marketing is a huge plus
- Experience using NetSuite is a plus
Work Environment
Body Positioning
- Spend Time Sitting
- Spend Time Using Your Hands to handle the keyboard, telephone, and office machines
- Spend Significant Time, Each Week, at Clients’ Office(s) and Location(s)
Communication
- Regular communication and/or contact with others
- Electronic Mail
- Face-to-Face Discussions
- Letters and Memos
- Text/Telephone
- Must adopt clients’ preferred communication mediums
Pace and Scheduling
- Ability to work under pressure, hit deadlines with accurate results
- Ability to multitask and prioritize workflow
Role Relationships
- Matrix manages company resources – both internal and external (suppliers and vendors)
- Works collaboratively with other account managers, customers, and vendors to achieve optimal teamwork.
- Reports to Sr. Account Manager
Work Setting
- Indoors, Environmentally Controlled
Not Specified
Intern - Accounts Payable
Salary not disclosed
Overview:
Responsibilities:
Qualifications:
Job Type: Intern
Pay Rate: $20/hour
Why Join Us?
At Six Flags Entertainment Corporation, we value a collaborative atmosphere where new ideas are welcomed. If you're looking to grow your skills and make a difference while having FUN, we'd love to hear from you!
Overview:
The Finance and Accounting Intern (Intern) will be part of a collaborative team in a Shared Finance Services (SFS) environment. The Intern will be responsible for ensuring the completion and accuracy of accounting and finance functions of Six Flags Entertainment Corporation. Limited opportunities exist in these accounting disciplines: Accounts Payable, Accounts Receivable, Business Transformation, Financial Accounting, Financial Planning and Analysis, Operational Accounting, Payroll, Revenue Accounting, and Treasury.
Ideal candidates will commit to a minimum of thirteen (13) weeks in an Intern position. Preferred candidates should be currently enrolled in an associate or bachelor's degree program to join the team. The Intern will be immersed in day-to-day work activity in one of the above accounting disciplines over the term of the internship AND will attend twice-weekly half-day educational workshops with leaders in other accounting and business administrative disciplines to develop a comprehensive knowledge of accounting, finance and general business practices within Six Flags.
Six Flags, a leader in the amusement park and hospitality business, offers challenging and rewarding intern, co-op, and continuing career opportunities. Joining our Shared Finance Services (SFS) team not only offers the unique opportunity to become part of a well-respected, financially stable entertainment industry leader with a 150-year heritage of creating lifelong memories, but also presents you with a chance to intern, learn and build skills in the exciting and FUN consumer services sector!
Responsibilities:
Accounting Disciplines:
The intern will have the opportunity to immerse in day-to-day work activity in one of these disciplines and will have the added benefit of learning and gaining skills in the other disciplines through the weekly workshops:
- Accounts Payable
- Assist in processing weekly Accounts Payable disbursements.
- Review vendor statements for accuracy.
- Accounts Receivable
- Develop an understanding of how to retrieve information from a lockbox to apply payments to correct customer or account.
- Assist in reconciling designated Accounts Receivable balance sheet accounts.
- Review and resolve discrepancies in an Accounts Receivable Aging report.
- Business Transformation
- Work with the Accounting Information Systems (AIS) team and learn about the financial systems used at Six Flags.
- Assist the Business Transformation team in gathering data for report generation and decision making.
- Practical experience in this area will lend visibility to participating in projects and fostering the future vision of the financial systems to be used.
- Financial Accounting
- Work with staff accountants, supervisors, and managers to assist in writing journal vouchers, reconciling general ledger accounts and observing the relations between accounting and Park level operational departments.
- Financial Planning and Analysis
- Take a deep dive into how the Six Flags budget is developed and then follow how this team connects with Park Leaders in trend analysis and forecasting.
- Assist in ad-hoc financial analysis to help Park leaders make informed strategic decisions.
- Capital and Project Accounting
- Learn how capital investment projects and budgets are developed, how this team tracks adherence to budget and how construction in progress (CIP) is transacted to a fixed asset in the general ledger.
- Payroll
- Observe how multi-state/multi-national payroll is compiled and completed in a timely manner for thousands of associates and how associated government reports are completed and filed.
- See how Park teams monitor and approve associate work time, how the Workforce Management team assists in scheduling and maximizing labor productivity and how a partnership with Human Resources is critical in compliance.
- Revenue Accounting
- Become proficient in completing the daily revenue accounting process by importing and validating data between Point of Sale (POS) systems and accounting systems.
- Compile, review, and distribute daily operational reports to park leadership.
- Assist in the reconciliation of assigned Revenue balance sheet accounts.
- Treasury
- Assist in identifying and reducing fraud related to Treasury Services where response time is critical and must be managed immediately or assist in daily credit card reconciliation and balancing to the bank statement and internal systems, assist with investigating all discrepancies and preparing journal vouchers.
- Other duties as assigned.
Qualifications:
We're Looking For:
Dynamic and enthusiastic applicants currently enrolled in an associate or bachelor's degree program in accounting, finance, business management or applicable related studies. This is an exciting hands-on experience in the accounting field while contributing to a FUN and positive work environment.
Must be able to pass a mandatory (or random) drug test and background check, which may include, but is not limited to credit, criminal, DMV, previous employment, education, and personal references, per Company policy.
internship
S
Business Developer SLED
Salary not disclosed
Staples is business to business. You’re what binds us together.
Business Developer, SLED:
Hunts within defined territory to pursue two main responsibilities: penetration of existing accounts by winning net new sites. Responsible for ramping and onboarding accounts to further expand our customer base. It is a high velocity sales position that leverages a prioritized action list to drive engagement activities and then manages their opportunities through the sales funnel. Requires strong collaboration with Account Management to build strategies for site acquisition; new site targets will be passed by Sales Ops and occasionally selected in partnership with Account Management. Expected to travel to meet clients face to face & effectively use remote methods (phone/internet) to maintain and grow sales relationships within owned geographies.
Work Location: This is a remote position with a regional focus. This position supports customers in Ohio. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.
What you’ll be doing:
- Consistently meets activity goals and daily metrics with a hunter mindset/approach - outbound dials, sell time, live contacts, and created opportunities
- Effectively partner with Account Management to determine site hunting strategy within existing accounts
- Effectively partner with GPO FSDs to understand contractual complexity and refine net new logo strategy within the Complex segment
- Travel to meet clients face to face & walk the halls of new sites to maintain and grow sales relationships across the account hierarchy
- Develop expertise on contract & coop availability within designated geographies
- Influences on the spot pricing decisions in order to cultivate a seamless customer experience
- Manage sales funnel to close opportunities
- Effective Selling Skills: Utilizing professional selling skills, discover prospects incremental and programmatic needs, effectively communicates Staples value propositions, capabilities, products, and assortments including all categories. Capable of overcoming objections and closing the sale
- Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC)
- Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
- Implements and ramps wins driving compliance to new account/program
- Expertise of prospect industry buying process’ and ability to support product selection and standardization
- Experience in Education, State & Local beneficial but not required
- Brings in over $750K / year in revenue
- Create sticky accounts which will continue to purchase from Staples
- Executing strategies defined by Senior Leadership Team
- Integrates feedback from prospects into their sales approach
- New customer assortment and pricing
- Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
- Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner
What you bring to the table:
- Strong drive and a desire to win
- Strong aversion to complacency
- Proven ability to view rejection as a learning opportunity and double down on next best actions
- Experience and proven track record of business development
- Strong ability to develop and deliver presentations virtually and in person
- Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
- Ability to work with product category sales team members
- Strong business, financial, operations and technology acumen
- Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition
- Ability to function independently with minimal daily supervision
- Ability and motivation to find, develop, and close sales
- Demonstrated work ethic, self-disciplined
- Ability to succeed in a competitive selling or goal-oriented environment
- Ability to be coached and to incorporate feedback
- Professional appearance and demeanor
- Strong organization and time management skills
Qualifications:
What’s needed- Basic Qualifications:
- 1-3 years of successful sales experience or success as a Staples B2B Sales Associate
- 1-3 years of experience in PowerPoint, Excel, and Outlook
What’s needed- Preferred Qualifications:
- Bachelor’s Degree
- Knowledge of Customer Relationship Management tool (CRM)
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
- Salary range from 51k - 70K plus incentive opportunity
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Not Specified
S
Emergency Preparedness Manager
Salary not disclosed
Emergency Preparedness Manager
Santa Clara Valley Transportation Authority
Salary: $157,783.54 - $191,813.38 Annually
Job Type: Full-Time
Job Number: 26-CK-26-00022
Closing: 3/3/2026 11:59 PM Pacific
Location: CA 95134-1927, CA
Department: System Safety & Security Admin.
Division: System Safety & Security
Job Description
The Santa Clara Valley Transportation Authority (VTA) is seeking an experienced Emergency Preparedness Manager to lead the planning, mitigation, and response to all hazards, emergencies, significant events, and disasters affecting the agency and the communities it serves.
Under general direction, this role oversees VTA's Emergency Management program, including staffing, policies, and procedures in compliance with federal, state, and local requirements. The Emergency Preparedness Manager serves as a key advisor to executive leadership and partners across the organization and with external agencies to strengthen organizational resilience, support initiatives such as EOC development, continuity of operations planning, hazard mitigation, and large-scale event coordination, and ensure effective response and recovery efforts.
About the Emergency Management Department
Our Emergency Management Department will consist of four sections comprised of the administrative staff, emergency preparedness managers, and specialists that work with enterprise-wide VTA departments, multi-jurisdiction municipalities, and an array of emergency management offices in the region to ensure that VTA and its employees have the resources and information they need to prepare, mitigate, respond to and recover from all-hazards, emergencies, significant events, and disasters.
Major upcoming projects: EOC Development, Hazard Mitigation Plan, COOP, and managing the new Training and Exercise Contract.
Who We AreProfessionals trained to educate our community about emergency management principles.Coordinators and implementers of training programs to enhance VTA resiliency.Providers of emergency notifications, updates, and alerts. Information analysts who provide key decision-makers with situational awareness.Developers of VTA's emergency management plans, including their maintenance and evaluation.
Definition
Under general direction, the Emergency Preparedness Manager plans, organizes, directs, and coordinates VTA incident, emergency, and disaster response activities.
Distinguishing Characteristics
The Emergency Preparedness Manager is responsible for directing standardization and implementation of Homeland Security best practices and procedures in VTA's incident, emergency, and disaster response procedures and practices. The incumbent provides direction and interfaces with executive management and local, state, and federal agencies related to emergency management issues.
The Ideal Candidate
The ideal candidate is an experienced Emergency Preparedness Manager with a proven record of leading all-hazards emergency management programs within a public-sector, transportation, or critical infrastructure environment. They possess extensive knowledge of federal, state, and local emergency management requirements and demonstrate the ability to apply Homeland Security, NIMS, and SEMS principles to incident response, Emergency Operations Center (EOC) operations, and agency-wide emergency planning.
This individual has experience overseeing emergency management staffing, policies, and procedures and is comfortable serving as a key advisor to executive leadership during both planned events and emergency incidents. They are skilled at maintaining situational awareness, making informed decisions under pressure, and coordinating response and recovery efforts with local, state, and federal partners, including emergency management agencies and public safety stakeholders.
The ideal candidate brings hands-on experience with developing, maintaining, and exercising Emergency Operations Plans (EOP), Continuity of Operations Plans (COOP), and hazard mitigation strategies, and understands the complexities of protecting public transportation systems and critical infrastructure. They are adept at facilitating interdepartmental collaboration, managing training and exercises, and leveraging technology to enhance preparedness, communications, and operational readiness.
In addition, the ideal candidate is a strong communicator and relationship-builder who can effectively represent the agency in regional emergency management forums and community settings. They are forward-thinking, adaptable, and committed to strengthening organizational resilience, ensuring regulatory compliance, and safeguarding employees, transit operations, and the diverse communities served by VTA.
About VTA
The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County's authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.
Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region.
VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express.
As the county's congestion management agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit-oriented development.
VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County.
As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.
For more information about our VTA Forward Plan, visit: Workplace Certification Program (FFWCP)
The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families.
Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance.
Essential Job Functions
Typical Tasks:
Oversees VTA's Emergency Management activities, including staffing, policies, and procedures in accordance with federal, state, and local requirements; Plans, develops, implements, and monitors emergency management initiatives, goals, and objectives and provides expertise to executive staff on related matters;Represents the agency to regulatory and government agencies, community groups, external partners, and the public to ensure effective communication and collaboration in emergency management activities;Oversees the operation of the VTA Emergency Operations Center (EOC) and facilitates coordination with other agencies and entities for effective emergency response and recovery;Develops and maintains a comprehensive emergency preparedness education program for staff, contractors, and the agency community;Stays current on technological advancements in the field to ensure effective integration of technology in emergency management activities;Participates in community events to increase awareness of emergency preparedness and the role of emergency management;Oversees research and procurement of Emergency Management and Department of Homeland Security-related grants to improve VTA's readiness posture and maximize the agency's preparedness and response capabilities;Leads VTA's emergency and disaster preparedness, response, and recovery efforts, coordinating with local, state, and federal agencies such as the California Office of Emergency Management, Federal Emergency Management Agency (FEMA), and municipal emergency management agencies;Facilitates collaboration among agency departments and external partners to develop and implement agency-wide emergency planning and preparedness initiatives, including hazard analyses, protection planning for critical infrastructure, emergency alerting and notification, and drills and exercises;Engages with public and private disaster resources in the County of Santa Clara and surrounding cities to assess needs and create disaster response elements;Assesses VTA's emergency management capabilities and coordinates with the County of Santa Clara, City of San Jose, and emergency stakeholders;Implements National Incident Management System's (NIMS) and State Emergency Management Systems (SEMS) principles and procedures in incident response situations and the Enterprise Emergency Operations Plan (EOP) through Standard Operating Procedures;Prepares and submits progress reports as required; ensures compliance with local, state, and federal regulations, including those under the Stafford Act;Establishes and maintains a Continuity of Operations Plan (COOP) to re-establish and sustain government agency functions in emergency or disaster incidents; Performs related duties as required.
Minimum Qualifications
Employment Standards
Sufficient training, education, and administrative experience to demonstrate possession of the required knowledge, skills, and abilities.
Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in Emergency Management, Public Safety, Public Administration, Business Administration, or a related field and five (5) years of increasingly responsible experience overseeing programs or projects related to emergency management, public safety continuity of operations, disaster mitigation, preparedness response, and recovery coordination.
Possession of a valid California Driver's license is required. Homeland Security Exercise and Evaluation Program (HSEEP) Certification and Hazardous Materials Technician Certification are preferred.
A master's degree in a related field and relevant certifications e.g., Certified Emergency Manager (CEM) issued by a state and/or International Association of Emergency Managers (IAEM), is preferred. Business Continuity, Emergency Management, associate in risk management (ARM), or Project Management Professional (PMP) credentials preferred.
Must obtain FEMA ICS 100, 200, 700 and 800 certifications within six months of appointment.
Supplemental Information
Knowledge of:
Regulations governing homeland security preparedness and emergency preparedness, including Stafford Act, FEMA Public Assistance Guides, Office of Management & Budget Circulars, FTA- MAP21, and FEMA National Framework;Federal emergency management policies and concepts, including Presidential Policy Directive (PPD) 40 and Federal Continuity Directives (FCDs) 1 and 2;Homeland Security Exercise and Evaluation Program (HSEEP), Mass notifications for law enforcement, service, and emergency agencies;Principles and practices of emergency management, including EOC operations, Incident Command, first responder procedures, continuity of operations, and security measures;Principles and practices of public transportation policies, funding sources, and real estate leasing and development;Principles and practices of public administration, organization, management analysis, fiscal management, grant management, and program development;Principles and practices of effective supervision and training;State and national laws and policies regarding emergency management.
Ability to:
Select, supervise, train, evaluate, motivate, counsel, and discipline subordinate staff;Effectively plan, organize, implement, and evaluate emergency management and homeland security programs; Ensure VTA complies with federal, state, and local agencies; Analyze data pertaining to department functions, interpret management information, maintain records and reports, and develop short and long-term budget plans; Define problem areas, evaluate, recommend, and implement solutions to complex issues and problems; Oversee and evaluate emergency management programs;Analyze situations, identify problems, recommend solutions, and evaluate the outcome; Monitor developments and legislation related to assigned area of responsibility; evaluate the impact on VTA's operations and recommend and implement policy and procedure improvements;Actively participate in various professional groups, boards, and committees; effectively advocate for VTA's interests;Coordinate with executives in other divisions in the preparation and submittal of reports and other documents to regulatory agencies and different audiences;Communicate clearly and effectively, both orally and in writing;Effectively represent VTA in dealings with government agencies and other entities;Establish and maintain effective working relationships with those contacted during work;Develop and implement change through new and innovative processes and technology.
General Application Instructions
Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference.
To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as "continuous," we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation.
Personalized responses to Supplemental Questions that connect your past experiences to this specific role are the most effective. AI-generated content may lack the specificity required to address the key criteria outlined in the job description. While we encourage the use of AI as a tool to enhance your work, we want to evaluate your non-AI-assisted communication skills. You may use AI to generate ideas, but please ensure your final responses are in your own voice and reflect your unique experience. Overreliance on AI-generated content is discouraged and may diminish your chances of success.
Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application.
Communication & Contact Information
All updates regarding your application-including notices for testing and interviews-will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles.
Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM - 5:00 PM (PST), excluding holidays.
Application Review & Processing
All current and prior relevant work experience-including experience with VTA-must be fully detailed in the Work Experience section of your application. Entries such as "see resume" are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications.
While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position.
Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA.
This classification is represented by American Federation of State, County and Municipal Employees AFSCME). Wages, hours, and other terms and conditions of employment are governed by the applicable collective bargaining agreement between VTA and the union.
Tentative Examinations:
Oral Panel: Week of March 16, 2026
Conditions of Employment
Final candidates must successfully complete a Livescan background check, reference checks, verification of education or certifications, and a criminal history review before appointment.
For sensitive positions, VTA requires all safety-sensitive positions to have a 6-month DOT physical clearance. Obtained at the time of preboarding from a VTA-contracted Concentra Location.
Eligibility List
The established Eligible List from this recruitment will be used to fill the current vacancies and additional vacancies that may occur. Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment.
Americans with Disabilities Act Accommodations
VTA is committed to providing reasonable accommodations to individuals with disabilities in the recruitment and examination process. To request an accommodation, please contact the Human Resources Department at (4 or email at least five business days before the test.
Equal Employment Opportunity
VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.
To apply, please visit ©2025 Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-81b549be387a4e4eb0bb0dc73ab41695 JobiqoTJN. Keywords: Emergency Management Manager, Location: San Jose, CA - 95192
Santa Clara Valley Transportation Authority
Salary: $157,783.54 - $191,813.38 Annually
Job Type: Full-Time
Job Number: 26-CK-26-00022
Closing: 3/3/2026 11:59 PM Pacific
Location: CA 95134-1927, CA
Department: System Safety & Security Admin.
Division: System Safety & Security
Job Description
The Santa Clara Valley Transportation Authority (VTA) is seeking an experienced Emergency Preparedness Manager to lead the planning, mitigation, and response to all hazards, emergencies, significant events, and disasters affecting the agency and the communities it serves.
Under general direction, this role oversees VTA's Emergency Management program, including staffing, policies, and procedures in compliance with federal, state, and local requirements. The Emergency Preparedness Manager serves as a key advisor to executive leadership and partners across the organization and with external agencies to strengthen organizational resilience, support initiatives such as EOC development, continuity of operations planning, hazard mitigation, and large-scale event coordination, and ensure effective response and recovery efforts.
About the Emergency Management Department
Our Emergency Management Department will consist of four sections comprised of the administrative staff, emergency preparedness managers, and specialists that work with enterprise-wide VTA departments, multi-jurisdiction municipalities, and an array of emergency management offices in the region to ensure that VTA and its employees have the resources and information they need to prepare, mitigate, respond to and recover from all-hazards, emergencies, significant events, and disasters.
Major upcoming projects: EOC Development, Hazard Mitigation Plan, COOP, and managing the new Training and Exercise Contract.
Who We AreProfessionals trained to educate our community about emergency management principles.Coordinators and implementers of training programs to enhance VTA resiliency.Providers of emergency notifications, updates, and alerts. Information analysts who provide key decision-makers with situational awareness.Developers of VTA's emergency management plans, including their maintenance and evaluation.
Definition
Under general direction, the Emergency Preparedness Manager plans, organizes, directs, and coordinates VTA incident, emergency, and disaster response activities.
Distinguishing Characteristics
The Emergency Preparedness Manager is responsible for directing standardization and implementation of Homeland Security best practices and procedures in VTA's incident, emergency, and disaster response procedures and practices. The incumbent provides direction and interfaces with executive management and local, state, and federal agencies related to emergency management issues.
The Ideal Candidate
The ideal candidate is an experienced Emergency Preparedness Manager with a proven record of leading all-hazards emergency management programs within a public-sector, transportation, or critical infrastructure environment. They possess extensive knowledge of federal, state, and local emergency management requirements and demonstrate the ability to apply Homeland Security, NIMS, and SEMS principles to incident response, Emergency Operations Center (EOC) operations, and agency-wide emergency planning.
This individual has experience overseeing emergency management staffing, policies, and procedures and is comfortable serving as a key advisor to executive leadership during both planned events and emergency incidents. They are skilled at maintaining situational awareness, making informed decisions under pressure, and coordinating response and recovery efforts with local, state, and federal partners, including emergency management agencies and public safety stakeholders.
The ideal candidate brings hands-on experience with developing, maintaining, and exercising Emergency Operations Plans (EOP), Continuity of Operations Plans (COOP), and hazard mitigation strategies, and understands the complexities of protecting public transportation systems and critical infrastructure. They are adept at facilitating interdepartmental collaboration, managing training and exercises, and leveraging technology to enhance preparedness, communications, and operational readiness.
In addition, the ideal candidate is a strong communicator and relationship-builder who can effectively represent the agency in regional emergency management forums and community settings. They are forward-thinking, adaptable, and committed to strengthening organizational resilience, ensuring regulatory compliance, and safeguarding employees, transit operations, and the diverse communities served by VTA.
About VTA
The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County's authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.
Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region.
VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express.
As the county's congestion management agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit-oriented development.
VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County.
As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.
For more information about our VTA Forward Plan, visit: Workplace Certification Program (FFWCP)
The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families.
Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance.
Essential Job Functions
Typical Tasks:
Oversees VTA's Emergency Management activities, including staffing, policies, and procedures in accordance with federal, state, and local requirements; Plans, develops, implements, and monitors emergency management initiatives, goals, and objectives and provides expertise to executive staff on related matters;Represents the agency to regulatory and government agencies, community groups, external partners, and the public to ensure effective communication and collaboration in emergency management activities;Oversees the operation of the VTA Emergency Operations Center (EOC) and facilitates coordination with other agencies and entities for effective emergency response and recovery;Develops and maintains a comprehensive emergency preparedness education program for staff, contractors, and the agency community;Stays current on technological advancements in the field to ensure effective integration of technology in emergency management activities;Participates in community events to increase awareness of emergency preparedness and the role of emergency management;Oversees research and procurement of Emergency Management and Department of Homeland Security-related grants to improve VTA's readiness posture and maximize the agency's preparedness and response capabilities;Leads VTA's emergency and disaster preparedness, response, and recovery efforts, coordinating with local, state, and federal agencies such as the California Office of Emergency Management, Federal Emergency Management Agency (FEMA), and municipal emergency management agencies;Facilitates collaboration among agency departments and external partners to develop and implement agency-wide emergency planning and preparedness initiatives, including hazard analyses, protection planning for critical infrastructure, emergency alerting and notification, and drills and exercises;Engages with public and private disaster resources in the County of Santa Clara and surrounding cities to assess needs and create disaster response elements;Assesses VTA's emergency management capabilities and coordinates with the County of Santa Clara, City of San Jose, and emergency stakeholders;Implements National Incident Management System's (NIMS) and State Emergency Management Systems (SEMS) principles and procedures in incident response situations and the Enterprise Emergency Operations Plan (EOP) through Standard Operating Procedures;Prepares and submits progress reports as required; ensures compliance with local, state, and federal regulations, including those under the Stafford Act;Establishes and maintains a Continuity of Operations Plan (COOP) to re-establish and sustain government agency functions in emergency or disaster incidents; Performs related duties as required.
Minimum Qualifications
Employment Standards
Sufficient training, education, and administrative experience to demonstrate possession of the required knowledge, skills, and abilities.
Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in Emergency Management, Public Safety, Public Administration, Business Administration, or a related field and five (5) years of increasingly responsible experience overseeing programs or projects related to emergency management, public safety continuity of operations, disaster mitigation, preparedness response, and recovery coordination.
Possession of a valid California Driver's license is required. Homeland Security Exercise and Evaluation Program (HSEEP) Certification and Hazardous Materials Technician Certification are preferred.
A master's degree in a related field and relevant certifications e.g., Certified Emergency Manager (CEM) issued by a state and/or International Association of Emergency Managers (IAEM), is preferred. Business Continuity, Emergency Management, associate in risk management (ARM), or Project Management Professional (PMP) credentials preferred.
Must obtain FEMA ICS 100, 200, 700 and 800 certifications within six months of appointment.
Supplemental Information
Knowledge of:
Regulations governing homeland security preparedness and emergency preparedness, including Stafford Act, FEMA Public Assistance Guides, Office of Management & Budget Circulars, FTA- MAP21, and FEMA National Framework;Federal emergency management policies and concepts, including Presidential Policy Directive (PPD) 40 and Federal Continuity Directives (FCDs) 1 and 2;Homeland Security Exercise and Evaluation Program (HSEEP), Mass notifications for law enforcement, service, and emergency agencies;Principles and practices of emergency management, including EOC operations, Incident Command, first responder procedures, continuity of operations, and security measures;Principles and practices of public transportation policies, funding sources, and real estate leasing and development;Principles and practices of public administration, organization, management analysis, fiscal management, grant management, and program development;Principles and practices of effective supervision and training;State and national laws and policies regarding emergency management.
Ability to:
Select, supervise, train, evaluate, motivate, counsel, and discipline subordinate staff;Effectively plan, organize, implement, and evaluate emergency management and homeland security programs; Ensure VTA complies with federal, state, and local agencies; Analyze data pertaining to department functions, interpret management information, maintain records and reports, and develop short and long-term budget plans; Define problem areas, evaluate, recommend, and implement solutions to complex issues and problems; Oversee and evaluate emergency management programs;Analyze situations, identify problems, recommend solutions, and evaluate the outcome; Monitor developments and legislation related to assigned area of responsibility; evaluate the impact on VTA's operations and recommend and implement policy and procedure improvements;Actively participate in various professional groups, boards, and committees; effectively advocate for VTA's interests;Coordinate with executives in other divisions in the preparation and submittal of reports and other documents to regulatory agencies and different audiences;Communicate clearly and effectively, both orally and in writing;Effectively represent VTA in dealings with government agencies and other entities;Establish and maintain effective working relationships with those contacted during work;Develop and implement change through new and innovative processes and technology.
General Application Instructions
Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference.
To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as "continuous," we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation.
Personalized responses to Supplemental Questions that connect your past experiences to this specific role are the most effective. AI-generated content may lack the specificity required to address the key criteria outlined in the job description. While we encourage the use of AI as a tool to enhance your work, we want to evaluate your non-AI-assisted communication skills. You may use AI to generate ideas, but please ensure your final responses are in your own voice and reflect your unique experience. Overreliance on AI-generated content is discouraged and may diminish your chances of success.
Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application.
Communication & Contact Information
All updates regarding your application-including notices for testing and interviews-will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles.
Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM - 5:00 PM (PST), excluding holidays.
Application Review & Processing
All current and prior relevant work experience-including experience with VTA-must be fully detailed in the Work Experience section of your application. Entries such as "see resume" are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications.
While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position.
Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA.
This classification is represented by American Federation of State, County and Municipal Employees AFSCME). Wages, hours, and other terms and conditions of employment are governed by the applicable collective bargaining agreement between VTA and the union.
Tentative Examinations:
Oral Panel: Week of March 16, 2026
Conditions of Employment
Final candidates must successfully complete a Livescan background check, reference checks, verification of education or certifications, and a criminal history review before appointment.
For sensitive positions, VTA requires all safety-sensitive positions to have a 6-month DOT physical clearance. Obtained at the time of preboarding from a VTA-contracted Concentra Location.
Eligibility List
The established Eligible List from this recruitment will be used to fill the current vacancies and additional vacancies that may occur. Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment.
Americans with Disabilities Act Accommodations
VTA is committed to providing reasonable accommodations to individuals with disabilities in the recruitment and examination process. To request an accommodation, please contact the Human Resources Department at (4 or email at least five business days before the test.
Equal Employment Opportunity
VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.
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