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Border Patrol Agent (BPA) Entry Level

NEW RECRUITMENT AND RETENTION INCENTIVES!

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits

Annual Base Salary for newly appointed BPAs varies per grade, as follows:

GL-5/GL-7 $49,739 - $89,518 per year

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) Entry Level

NEW RECRUITMENT AND RETENTION INCENTIVES!

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits

Annual Base Salary for newly appointed BPAs varies per grade, as follows:

GL-5/GL-7 $49,739 - $89,518 per year

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11)

NEW RECRUITMENT AND RETENTION INCENTIVES!

Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) employment opportunities if you have current or prior law enforcement experience. This experience could have been gained as part of a military police assignment or as a member of a state or local law enforcement organization. Look at the duties and responsibilities section below to see if you are interested in these federal law enforcement opportunities and review the qualifications section below to see if you are qualified.

>DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay and exceptional federal benefits, now is the time to make your move. U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11 $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) Entry Level

NEW RECRUITMENT AND RETENTION INCENTIVES!

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits

Annual Base Salary for newly appointed BPAs varies per grade, as follows:

GL-5/GL-7 $49,739 - $89,518 per year

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you're looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
• Buffalo Sector Stations - Wellesley Island
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
• El Centro Sector Stations - El Centro, Indio, Calexico
• Grand Forks Sector Stations - Pembina
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Lead Guam's Premier Tourism & Leisure Attraction — Backed by Global Aquarium Expertise

Advanced Aquarium Technologies (AAT) – a world leader in the design, construction and operation of iconic public aquariums – is seeking an experienced, commercially minded General Manager to lead the Aquarium of Guam, one of the island's most significant tourism and community assets.

Located in the heart of Tumon, near Hagåtña, on the U.S. Territory island of Guam, the Aquarium of Guam is currently undergoing a major, multi-million-dollar transformation — the largest investment in its history — with reopening planned for the second half of 2026. The renewed Aquarium is highly anticipated as the jewel in the crown of Guam's tourism infrastructure and will celebrate the island's unique and interconnected aquatic habitats, from freshwater streams and mangroves to seagrass meadows and coral reefs.

AAT's worldwide HQ is in Queensland, Australia, our USA HQ is in Houston, Texas, and this job is based on Island in Guam.

This permanent, on-site leadership role is based in Guam — a unique U.S. Pacific territory known as "Where America's Day Begins," offering a vibrant island lifestyle and operating on the same time zone as North Eastern Australia, creating a natural bridge between the United States and the Asia-Pacific region.

The Aquarium is owned by its Principal and operated under a long-term Management Services Agreement with AAT. Under this arrangement, the General Manager is employed by AAT and based full-time at the Aquarium, acting as AAT's senior on-site representative, the most senior leader of the operation and a strategic point of liaison with the Principal.

This is a hands-on, accountable leadership role with end-to-end responsibility for day-to-day operations, visitor attraction, financial performance, people leadership, safety, compliance, and stakeholder engagement.

A leadership role — backed by depth

The General Manager does not operate in isolation.

You will be supported on-site by a team that includes embedded AAT curatorial and aquarist team members, working alongside the Aquarium of Guam's operational staff. This embedded AAT team, including the General Manager, has at its fingertips the backing and support of one of the most comprehensive portfolios of aquarium special-works expertise and resources anywhere in the world.

This includes access to AAT's global capability across:

• Aquarium operations and life-support systems
• Animal care, husbandry, and collection management
• Specialist maintenance and critical system support
• Design, construction, refurbishment, and capital works expertise

This depth enables the General Manager to lead confidently at site level, knowing that specialist advice, surge support, and global best practice are immediately accessible when required.

The role

As General Manager, you will:

• Lead the overall operation and performance of the Aquarium of Guam
• Act as the senior on-site decision-maker within delegated authority
• Lead an on-site team of approximately 20 FTE, including the Aquarium Curator and AAT-embedded specialists
• Deliver all services under the Management Services Agreement in line with approved plans and budgets
• Balance hands-on operational leadership with strategic input and long-term improvement initiatives
• Serve as the critical link between ownership objectives, AAT's global capability, and on-the-ground execution

Key responsibilities

Operational & Strategic Leadership

• Provide visible, effective leadership across all aspects of the Aquarium's operation
• Ensure safe, ethical, and efficient operations at all times
• Contribute operational insight and recommendations aligned with ownership and AAT objectives

Financial & Commercial Performance

• Full accountability for revenue performance and operating results
• Oversee budgeting, forecasting, cost control, pricing, and revenue optimisation
• Ensure timely, accurate financial reporting and performance monitoring

People Leadership

• Lead, develop, and hold accountable the Aquarium's management and operational team
• Build capability, clarity of roles, and a strong performance culture
• Maintain appropriate accountability between management, specialist, and operational functions

Animal Welfare & Compliance

• Provide governance oversight of animal welfare, biosecurity, and life-support systems
• Work closely with the Curator to ensure compliance with all permits, licences, and professional standards

Safety, Risk & Emergency Management

• Ensure compliance with all legal, regulatory, safety, and reporting obligations
• Act as the on-site lead for incidents and emergencies, including outside normal business hours

Facilities & Asset Management

• Oversee facilities, maintenance, and asset management
• Manage non-routine and emergency works within delegated authority
• Support capital planning, refurbishment, and asset replacement initiatives

Stakeholder, Community & Tourism Engagement

• Act as the primary on-site liaison with regulators, contractors, suppliers, and partners
• Represent the Aquarium professionally within Guam's tourism ecosystem
• Build constructive relationships that support the Aquarium's role in Guam's visitor economy

Guest Experience & Marketing

• Ensure high standards of guest experience across all operational areas
• Support marketing and promotional activity in collaboration with AAT's group marketing team

About you

You are a seasoned operational leader who is comfortable being accountable, visible, and decisive in a complex, public-facing environment.

You bring:

• Proven senior management experience in a public aquarium, zoo, tourism attraction, museum, or comparable operation
• Strong commercial and financial acumen, with direct accountability for revenue and operating performance
• The ability to balance day-to-day operational leadership with strategic thinking
• Strong people leadership and performance management capability
• Sound understanding of compliance, WHS, risk management, and emergency response
• High professional standards, integrity, and personal accountability
• Confidence engaging with regulators, owners, and senior stakeholders

Qualifications & eligibility

Required

• Minimum 5 years' senior management experience in a comparable environment
• Legal right to work in the United States or ability to obtain authorisation to work in Guam

Desirable

• Tertiary qualification in business, management, marine science, zoology, or a related field
• Experience in animal-care regulatory environments
• Financial management, WHS, or emergency management training

Working arrangements

• Full-time, on-site leadership role based at the Aquarium of Guam
• Flexibility required for weekends, public holidays, evenings, and emergency response
• Regular collaboration with AAT teams across multiple time zones
• Occasional travel for meetings, training, or project-related activities

Why join AAT?

AAT is a global specialist in the design, delivery, operation, and management of world-class aquarium and aquatic facilities.

This role offers:

• A senior general management position with real authority and accountability
• Strong on-site professional support from AAT curatorial and aquarist specialists
• Backing from a globally respected aquarium design, delivery, and operations firm
• Exposure to complex governance, ownership, and stakeholder environments
• Potential progression into regional, portfolio, or group-level leadership roles within AAT

If you are an experienced aquarium sector leader ready to take full responsibility for a complex, high-profile attraction — and lead it with confidence, professionalism, and commercial discipline — we'd like to hear from you.

Candidates are invited to apply via LinkedIn. We prefer and encourage applicants to include a cover letter outlining why you believe this role aligns with your skills, experience, and career goals, and what you would bring to the position. (If applying via LinkedIn, please combine your cover letter and resume into one document for upload.)

Title: Relationship Manager

Location: Summerlin, NV

Schedule: Mon-Fri, 8am-5pm

Join a dynamic Australian financial coaching powerhouse dedicated to transforming lives through realistic budget management, rapid mortgage reduction, and sustainable wealth creation!

Our client stands out for its high-energy, results-driven culture that emphasizes accountability, client-first service, and rigorous hands-on training. Including an exciting, expenses-paid 3-week immersive onboarding trip to the Gold Coast HQ in Australia, where you'll dive deep into proven methodologies, connect with top performers, and absorb the full company spirit in a motivational setting. The Relationship Manager role offers competitive compensation, comprehensive support through structured development, and the opportunity to build long-term client partnerships in an environment focused on personal growth and real impact. Ideal for high-energy individuals ready to thrive in a supportive yet challenging team that invests heavily in your potential.

Overview The Relationship Manager serves as the primary trusted financial partner for an allocated client portfolio, owning full accountability for ongoing engagement, retention, and progress in clients' mortgage reduction and wealth-building journeys. This role delivers proactive, non-scripted relationship management to keep clients supported, accountable, and fully utilizing the company's ecosystem of lending, property, insurance, and strategic services.

Responsibilities

• Own and manage an allocated client portfolio with deep knowledge of each client's financial position, goals, lending structures, and progress.
• Build trusted, long-term relationships through proactive guidance, early disengagement detection, and re-engagement strategies.
• Conduct structured touchpoints (onboarding, progress/annual reviews, monthly accountability meetings) to renew service agreements and ensure monthly reporting clarity.
• Celebrate client milestones, identify success stories for marketing/PR (testimonials, podcasts, case studies), and support community events/masterclasses.
• Proactively spot opportunities (e.g., increased borrowing capacity, equity release, investment readiness, loan restructuring)
• Refer cross-ecosystem opportunities (asset finance, insurance, accounting, financial planning) and ensure follow-through.
• Collaborate internally with Finance Strategists and other teams for seamless service delivery and improved outcomes.
• Maintain accurate CRM records, handle communications/complaints professionally, and ensure compliance with service standards.

Qualifications

• Currently have, or have the ability to obtain a U.S. Passport - required
• Proven strong relationship-building skills with the ability to establish trust, lead conversations, influence accountability, and maintain long-term client partnerships.
• Excellent verbal/written communication and high emotional intelligence (EQ) for non-scripted, client-focused interactions.
• High energy, ambition, proactive mindset, and comfort working autonomously while owning a portfolio like a personal business.
• Experience in financial services, banking, mortgage broking, debt counseling, wealth management, or client relationship roles is a plus (but not required—company provides rigorous training).
• Backgrounds in high-client-focus fields (e.g., personal training, teaching, life coaching, high-end hospitality) highly valued for accountability mindset and service orientation.
• Demonstrated financial literacy or understanding of lending, budgeting, and mortgage structures desirable.
• Competent with CRM systems and standard business tools.

Training & Travel Requirements

To launch your success, you'll complete an intensive 3-week fully paid training program in Australia (all expenses covered: flights, accommodation, meals)—a high-energy, immersive experience at our client's Gold Coast HQ. This mandatory onboarding includes world-class coaching, deep dives into our proven methodologies, culture immersion, and networking with top performers; designed to fast-track your confidence and results as a Relationship Manager.

Key Requirement:

You must hold (or be able to obtain) a valid U.S. passport and be available to travel internationally for this 3-week period shortly after your start date in late April. No prior international travel experience required—just the passport and readiness to embrace this exciting opportunity!

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HireRising

We're an IT staffing and consulting firm that connects high-caliber technology professionals with innovative organizations across the U.S. and nearshore markets, with new ventures into Finance & Accounting. We specialize in contract, contract-to-hire, direct hire, and nearshore solutions, helping clients build strong technical teams while supporting candidates in finding roles that align with their skills, goals, and lifestyle.

Our Mission

Our mission is to elevate people and organizations by building long-term, trust-based relationships. We take a people-first approach to recruiting, focusing on integrity, transparency, and clear communication at every stage of the hiring process.

Candidate Experience

We invest the time to understand your technical background, career goals, and what you value in a work environment, so we can present opportunities that truly fit. As a candidate, you can expect honest feedback, realistic expectations, and a recruiting partner who actively advocates for you with our clients.

Let’s Stay Connected

If this role isn’t a perfect match, we still encourage you to connect with us. New opportunities open frequently, and we’re always interested in building relationships with talented IT professionals for both current and future roles.

The Senior Customer Service Manager based in Brea, California is a strategic leadership role responsible for overseeing the customer service operations within a global, fast-paced Consumer Packaged Goods (CPG) environment. This role oversees daily operations, ensures service excellence, drives process improvements, fosters strong relationships with customers, 3PLs, and internal teams. The Senior Manager will provide strategic leadership, strengthen cross‑functional alignment, and ensure the team delivers exceptional customer experiences while meeting business goals and supports scalable growth as the business expands.

Key Responsibilities

• Partner with sales team to manage relationships with key retailers, such as Walmart, TJX, Target, Costco, Aldi etc., addressing service needs and supporting business growth.
• Lead, mentor, and develop a high-performing customer service team across multiple regions to achieve and exceed performance targets, such as On Time In Full metrics to keep up with high customer expectations.
• Collaborate with sales, supply chain teams to optimize cross‑functional processes and resolve complex issues, Partner with Finance on month‑end reporting, assist in the investigation and resolution of customer deductions. Implement revisions to current processes to minimize non-compliance charges.
• Own the end‑to‑end customer service workflow, including order management, issue resolution, escalations, and customer communication to drive operational excellence and process improvement.
• Serve as the primary escalation point for complex customer issues, ensuring prompt response to meet both internal and external customer satisfaction, and conduct root‑cause analysis to implement preventive actions.
• Create and refine SOPs to ensure consistency, efficiency, and compliance., implement performance dashboards and reporting tools to track service levels and present to senior leadership.

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field. Master’s degree preferred.
• 7+ years of progressive customer service experience, with at least 3 years in a management or leadership role within the CPG sector.
• Proven track record of driving service excellence and leading teams in a high-volume, fast-paced environment.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal abilities.
• Expertise in customer service software, ERP systems, NetSuite preferred
• Ability to work collaboratively across departments and manage multiple priorities.
• Experience with change management and implementing new technologies

Key competencies

• Customer-focused mindset
• Adaptability in fast-paced environment
• Strategic thinking
• Organizational and time management skills

Working conditions

• Hybrid work schedule
• Office environment
• No travel required.

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions.

This opportunity is:

Location: Aiea, HI Pali Momi Medical Center (Inpatient/Hospital)
Days/Hours: Sun, Mon, Tue, Wed, Thu, Fri, Sat / 0500-1330
Status: Full-time

Base hourly pay rate: $19.74 -$21.71, based on experience.

In this role, you will:

• Perform a vital part of the patient care process by making sure laboratory specimens are properly collected, processed, prepared, routed, and stored
• Recognize when corrective action is needed and implement effective solutions
• Work in a laboratory environment with biological hazards and PPE requirements.
• Champion safety, compliance, and quality control

All you need is:

• High School Diploma or equivalent
• Previous training or experience in specimen collection or processing
• Strong reading, writing, and analytical skills
• Ability to operate general laboratory equipment, including but not limited to: telephones, computers, centrifuges, and audible alarms.

Bonus points if you’ve got:

• 1 - 2 years of related experience in clinical laboratory, data entry, or production

We’ll give you:

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow in your profession
• Free lab services for you and your dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) plus a company match
• A sense of belonging – we’re a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards.  Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:

Work Shift:

Job Category:

Company:

In 2008 Clinical Labs of Hawaii became a member of Sonic Healthcare Ltd. Sonic is headquartered in Sydney, Australia. Since its establishment in 1987, Sonic Healthcare has grown to become the world’s third-largest pathology/laboratory medicine company with operations in eight countries. Sonic’s success stems from the belief that a global culture of Medical Leadership leads to the delivery of outstanding medical services. Learn more about our medical leadership, values, and foundation principles below.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About Our Company

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.

We currently operate 1,200+ locations domestically including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.

The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.

General Position Summary

Work in a fast paced buying and merchandising department for a major specialty retail company. You will participate in all aspects of Buying and Merchandising within the department such as analyzing sales, inventory levels, purchase orders, trends, profitability, competition, and work closely with the your supervisors to make decisions and determine the best direction for the distribution of product within certain categories or departments inside LIDS Retail to maximize the profitability of Lids Sports Group.

Principle Duties and Responsibilities

Provide data and analysis for Buyers. Responsible for sales recaps to ensure the buyer(s) is able to maximize the effectiveness of all reporting.

Management responsibilities that include administering and evaluating individual performance plans and provide proper direction to merchandisers to ensure knowledge, accuracy, efficiency and sound judgment is upheld to maximize the company’s standards and performances.

Analyze reports with regards to sales, orders, inventory and trends to make accurate and efficient buying and allocation decisions that maximize the company’s profitability.

Work in tandem with buyer(s) to manage the product performance in order to achieve all financial goals.

Write purchase orders.

Review replenishment by store and make proper adjustments to ensure the company is maximizing opportunities and minimizing liabilities.

Develop strong working relationships among colleagues and vendors.

Identify and review competition and trends in the marketplace to help reach and exceed financial goals.

Job Required Knowledge & Skills

Bachelor’s Degree in Fashion/Apparel Merchandising or related field

Have a minimum of two years direct-related retail buying or retail management experience

High degree of proficiency in MS Excel, Outlook, and Internet applications

Excellent analytical, problem solving, decision making, organizational, interpersonal, and math skills

Strong, professional and effective verbal and written communication skills

Ability to foster a positive and motivating work environment, encourage feedback, and innovation

Self-motivated with critical attention to detail and deadlines

Ability to adapt well to change in direction and priority in a fast-paced and deadline-oriented environment

Reports To

• Director of Buying

Who We Are

Xceedance provides strategic operations support, technology, and data services to drive efficiencies for insurance organizations worldwide. We collaborate with insurers, reinsurers, MGAs, brokers, and captives to launch products, implement intelligent technology, deploy advanced analytics, and achieve business process optimization. Xceedance has offices in the U.S., the U.K., Poland, Australia, and India. We are committed to adding direct value in the business of insurance and help our clients to embrace change, accelerate innovation, and achieve meaningful business outcomes.

Opportunity

The Office Administrator will support the smooth and efficient day-to-day operations of the Fort Lauderdale office. This role focuses on administrative coordination, basic facilities oversight, executive scheduling support, and ensuring a professional and organized workplace environment.

The ideal candidate is detail-oriented, service-driven, and capable of handling multiple administrative tasks in a fast-paced office setting. This position is primarily execution-focused and works closely with leadership, HR, IT, Finance, and external vendors.

What You’ll Be Doing

Office Administration & Coordination

• Support daily office operations to ensure a clean, organized, and functional workspace.
• Maintain office supplies inventory and place orders as needed.
• Coordinate basic facility maintenance requests with the landlord or service vendors.
• Assist in monitoring office equipment and reporting issues.
• Manage incoming and outgoing mail, courier deliveries, and shipments.
• Maintain office records and documentation in an organized manner.

Administrative & Financial Support

• Assist with tracking office expenses and submitting invoices to Finance.
• Coordinate with Accounts Payable for vendor payments.
• Maintain vendor contact lists and basic contract documentation.
• Support asset tracking and inventory management.

Executive & Leadership Support

• Provide administrative assistance to the CEO as required, including:
• Calendar coordination
• Meeting scheduling
• Travel booking coordination
• Prepare meeting rooms and coordinate logistics for internal meetings.
• Handle confidential information with professionalism and discretion.

Event & Meeting Coordination

• Assist in organizing office meetings, leadership visits, team events, and celebrations.
• Coordinate catering, meeting room setup, and audiovisual requirements.
• Support vendor coordination for small-scale office events.

Employee Support

• Assist with employee onboarding and offboarding logistics (workspace setup, ID access coordination).
• Manage visitor check-ins and support access control processes.
• Serve as a point of contact for general office-related queries from employees.

Communication & Coordination

• Act as the first point of contact for office administration matters.
• Coordinate with IT for basic office equipment or AV-related issues.
• Support internal communications related to office operations.

What You Bring

• 3–6 years of experience supporting senior leadership in office administration, coordination, or similar support roles.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong written and verbal communication skills.

What You Can Expect from Us

• A collaborative, entrepreneurial environment where your ideas drive change
• Opportunities to work with cutting-edge technologies and a worldwide network of insurance experts
• A culture rooted in teamwork, integrity, continuous learning, and client success

EEO Statement

Xceedance provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal or local law. Discrimination of any type will not be tolerated.

IDE Group | Minneapolis

IDE Group is a global MedTech venture partner. We work with founders, clinicians, universities & executives to turn high-impact healthcare ideas into regulated, commercial medical device businesses. Our teams operate across Australia, the United States & Europe, delivering products from first prototype through to clinical, regulatory approval & market launch.

We are now looking for a Senior Human Factors Engineer to lead and elevate human factors strategy across some of IDE’s most complex and strategically important MedTech programs.

The Role

As a Senior Human Factors Engineer at IDE, you will lead end-to-end human factors and user research strategy across medical device development programs spanning early discovery through to validation and regulatory submission.

You will work directly with client leadership teams, IDE project leaders, and cross-functional engineering teams to ensure products are safe, intuitive, clinically meaningful and commercially viable.

This is not a support role. You will be accountable for human factors vision, execution quality, regulatory alignment and team leadership across multiple concurrent programs.

You will typically be responsible for:

• Leading human factors engineering strategy from early generative research through formative studies and summative validation
• Planning and conducting ethnographic research, contextual inquiry and stakeholder insights to define meaningful user needs
• Translating research into requirements, opportunity areas and measurable usability objectives
• Performing workflow analysis, task analysis and use-related risk analysis (URRA)
• Designing, planning and executing formative and summative usability studies, including protocol development and reporting
• Ensuring alignment with global regulatory expectations (IEC 62366-1, ISO 14971, ISO 60601 and related standards)
• Working cross-functionally with systems, software, hardware, quality and regulatory teams to embed sound human factors principles into product architecture
• Defining appropriate processes, methods and quality standards for program deliverables
• Identifying and managing use-related and product risks in collaboration with project leadership
• Contributing to proposal development, client strategy discussions and early-stage opportunity shaping
• Mentoring and developing human factors engineers and broader team members within IDE

Who this role is for

This role is designed for someone who is already operating at senior level in human factors or usability engineering within regulated product development and is ready to lead strategy, clients and teams.

You will likely have:

• A degree in Design, Human Factors Engineering or a related discipline
• 5+ years of human factors/usability engineering experience in medical devices or other regulated industries
• Deep experience across the full product lifecycle — from generative research through validation testing
• Demonstrated experience applying IEC 62366-1, ISO 14971 and related medical device standards
• A strong track record of authoring and executing Human Factors Engineering plans
• Experience conducting ethnographic research, task analysis, user error analysis and validation studies
• Confidence leading cross-functional teams and influencing engineering and regulatory decision-making
• Strong client presence and the ability to represent human factors strategy in executive-level discussions
• Experience mentoring, coaching and growing technical team members
• Excellent written, verbal and presentation skills

You do not need to be a regulatory specialist, but you must be confident leading human factors activities in highly regulated environments.

Why join IDE

At IDE, Human Factors is not a checkbox at the end of development. It is central to how we build ventures, reduce risk and create differentiated medical products.

You will get:

• Ownership of human factors strategy across high-impact MedTech ventures
• Exposure to founders, investors and global partners
• Projects ranging from connected diagnostics and digital health to capital equipment, drug-device combinations and automation platforms
• The opportunity to shape how human factors is embedded across global programs
• A clear pathway into Practice Leadership, Program Leadership or broader Venture Leadership roles
• A culture that values curiosity, accountability, technical excellence and commercial thinking

If you are looking for a role where you can shape product strategy, influence regulatory outcomes and build meaningful medical device businesses through human-centred design, this is that role.

We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools

When you join KIK Consumer Products, you’re joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America’s largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life.

Your Role at KIK

At KIK we are seeking a driven leader with a passion for safety, quality, and continuous improvement! Join our team and lead exciting initiatives that boost productivity, cut costs, and enhance employee engagement in a dynamic chemical manufacturing environment. As our Operations Manager, you’ll champion cross-functional projects, mentor and develop a skilled team, and tackle challenges head-on with root cause analysis and innovative problem-solving. If you’re ready to make an impact and help us set the standard in operational excellence, we want to hear from you!

What You’ll Do

• Drive key departmental metrics related to safety, quality, cost and production to ensure budget goals are met or exceeded
• Leads key productivity initiatives that may involve members of cross-functional teams from other shifts or departments
• Oversee programs to deliver positive employee relations, safety, communications, yield improvement, technology transfer, process improvement to support operating and strategic goals
• Drive continuous improvement (waste/cost reduction, productivity improvement, cycle time reduction) through good manufacturing practices
• Ensures the success of all operational and maintenance metrics including delivery, productivity improvement, material inventory and quality improvement
• Communicate daily with production planning and counterparts regarding safety, quality, scheduling, delivery, workload capacity and staffing issues
• Analysis of equipment performance to identify continuous improvement opportunities
• Manage and evaluate overall an individual’s performance within the department (adherence to standard work, attendance, safety, code of conduct, etc.), mentoring and developing the team to continue to grow their technical and interpersonal skills
• Drive rapid problem solving/root cause analysis from the production floor
• Achieve cost reduction targets, reduce waste, improve quality, identify and resolve ergonomic issues
• Understands and identifies EH&S Hazards, risks and controls of the operations and activities at the site
• Drive the creation and improvement of standardized work
• Travel up to 10% per business need

What You’ll Bring

• High School degree or equivalent required, Bachelors degree preferred.
• 10 years of experience in a manufacturing facility with lean manufacturing practices.
• 5 or more years of people leadership experience in process manufacturing with knowledge of packaging
• Thorough understanding of manufacturing plant operations
• Excellent communication skills; be well organized and a team player
• Detail oriented and accurate, able to multitask and prioritize workload
• Ability to work in a fast-paced environment
• Ability to work independently and to interact effectively with all levels of the organization.
• Experience with integrated/computerized manufacturing systems. JDE experience is preferred
• Proficient with Microsoft applications – strong understanding of excel
• Excellent organizational, analytical, investigation, problem solving, communication skills and be a team player
• Continuous Improvement, Lean Manufacturing or 5S experience preferred

What You Will Get

KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth.

We understand compensation is an important factor as you consider the next step in your career. This position has a base salary range of $120,000 – 130,000 plus eligibility for an annual incentive bonus. The actual salary may vary based upon several factors including your relevant skills and experience.

About KIK

We create the products and brands that people trust to clean, sanitize, and protect their homes, pools, and cars. We are one of North America’s largest independent consumer product manufacturers with 16 North American manufacturing facilities. We also operate globally in Canada, Europe, South Africa, and Australia. We are known for our portfolio of notable brands including Spic and Span® and Comet® cleaning products, Clorox® Pool&Spa™ (under license), BioGuard®, and Natural Chemistry® pool chemicals. We are also the #1 producer in North America of store-brand bleach and a leading private-label provider of laundry detergent and additives, dishwashing products, general-purpose cleaning, and other home care products.

Our global team of over 2,300 employees drives our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics.

Our organization is constantly evolving and is driven by a set of “One KIK” values – a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity.

KIK is an Equal Employment Opportunity employer. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex, pregnancy, national origin, ancestry, age, physical or mental disability, veteran or uniformed services status, sexual orientation, gender identity or expression, marital status, genetic information or any other status protected by law.

KIK is also committed to providing reasonable accommodations for applicants and employees with protected disabilities to the extent required by applicable laws. If you require a reasonable accommodation to participate in the job application, or interview process, or to perform the essential functions of the job, please contact Human Resources immediately.

Privacy Policy:

Required Skills & Experience

Qualifications and Skills 3–6 years of experience in project delivery, implementation, or customer‑facing project management roles, ideally within a SaaS or technology environment. Proven ability to manage multiple concurrent client implementations in a fast‑paced, dynamic setting. Strong organizational and time‑management skills with a high degree of ownership and accountability. Excellent stakeholder management and communication skills, with the ability to work effectively across technical, design, and customer‑facing teams. Comfort working across multiple time zones and collaborating with global teams. Experience using modern project management and collaboration tools such as Jira, Confluence, Miro, Zoho, or similar platforms. Experience in a startup or high‑growth environment is a plus.

Nice to Have Skills & Experience

Enjoy being the calm center of complex, multi‑stakeholder projects. Are comfortable bringing structure and clarity to ambiguous situations. Balance client expectations with internal realities in a thoughtful, pragmatic way. Prefer ownership and accountability over rigid, top‑heavy processes. Take pride in delivering work that directly impacts customer success. Personality Match Analytical, systematic, process‑driven, negotiator, pragmatic, strategic.

Job Description

Insight Global’s Client is a global SaaS company delivering intelligent wayfinding and digital navigation solutions for large, complex environments such as stadiums, campuses, districts, and venues. Their cloud‑based platform helps organizations create intuitive, data‑driven navigation experiences that improve visitor flow, accessibility, and engagement. Founded in 2017 and headquartered in Sydney, Australia, the team brings together physical, digital, and operational expertise to transform complex spaces into pleasurable, productive, and profitable places. As their client base grows globally, strong project delivery is critical to ensuring clients realize value quickly and consistently. The Role As Project Delivery Manager, you will own the end‑to‑end delivery of Insight Global’s Client solutions, with a focus on overall project success. Reporting to the Global Business Operations Manager, you will work closely with the Customer Success team, serving as the primary delivery partner across internal teams including Product, Software Development, Design, and Operations. You’ll be responsible for planning, coordinating, and executing multiple client implementations simultaneously, while helping bring structure, clarity, and repeatability to Insight Global’s Client’s delivery processes. This is a hands‑on, highly collaborative role for someone who thrives in fast‑moving environments and enjoys being the connective tissue between clients and internal teams. Responsibilities Own end‑to‑end delivery of client implementations through the entire project delivery lifecycle, from kickoff to post‑implementation reporting. Develop and manage detailed project plans, including timelines, milestones, deliverables, and resource coordination. Partner with the Customer Success and Growth team to define project scope, goals, and success criteria aligned to client needs. Serve as the primary point of coordination across internal teams, ensuring alignment, accountability, and clear communication throughout the delivery lifecycle. Collaborate with Technical and Product teams to support prioritization and delivery of agreed technical solutions or product enhancements required for client implementations. Proactively identify risks, dependencies, and potential issues, and implement mitigation plans to keep projects on track. Provide clear, consistent progress updates to internal stakeholders and customer‑facing teams. Coordinate and manage offshore content delivery and customer support resources to ensure deliverables meet agreed timelines and SLAs. Contribute to the development and documentation of delivery best practices, templates, and processes to support scalable growth.

About Us:

Hoonigan serves the automotive enthusiast community through engaging content and a broad range of vehicle enhancements from brands like Fuel Off-Road, American Racing, KMC, Rotiform, and Black Rhino. Our distribution centers in North America, Australia, and Europe support more than 30,000 retailers along with a growing e-commerce presence, giving enthusiasts reliable access to wheels, suspension, lighting, and accessories.

Our experience in automotive culture guides how we operate and help us stay connected to what enthusiasts care about as the industry evolves. With one of the strongest product portfolios in the industry and a global network behind it, we’re focused on delivering products and experiences that set the standard for enthusiasts worldwide.

Overview

The Strategic Transformation Manager is a high-impact, execution-focused role within Hoonigan’s Transformation Office. This position plays a critical role in driving delivery of the enterprise Value Creation Plan by turning strategy into action and ensuring results are realized across the business.

This is not a traditional PMO or reporting role. The Senior Manager acts as a hands-on operator and force multiplier to the Chief Transformation Officer, partnering closely with senior leaders across Sales, Operations, Finance, and Supply Chain to push initiatives forward, drive analytics, and accelerate decision-making.

The ideal candidate is a go-getter. Someone who brings strong analytical rigor, business judgment, and the confidence to challenge assumptions, resolve ambiguity, and drive outcomes in a fast-paced, PE-backed environment.

Responsibilities

Drive Transformation Execution

• Translate enterprise priorities and value creation initiatives into clear workplans, milestones, and accountable owners
• Independently lead cross-functional initiatives from planning through execution and value realization
• Push decisions forward by framing trade-offs, pressure-testing assumptions, and providing fact-based recommendations
• Identify and remove blockers that slow progress, escalating when appropriate

Analytics, Business Cases, and Value Realization

• Build and own business cases, financial models, and scenario analyses to support transformation initiatives
• Quantify savings, EBITDA impact, and timing of value realization
• Track performance against plan and proactively surface risks or gaps
• Develop clear dashboards and insights that connect actions to results

Partner with Senior Leaders

• Work directly with leaders across functions to drive alignment and execution
• Serve as a thought partner to executives on complex operational and financial topics
• Bring structured thinking and clear recommendations to leadership discussions
• Build credibility quickly and influence without direct authority

Program Leadership and Governance

• Orchestrate multiple workstreams and initiatives in parallel
• Manage dependencies, timelines, and decision points across teams
• Prepare executive-ready materials that synthesize insights, not just status
• Support weekly and monthly operating cadence within the Transformation Office

Experience

• 5 to 8+ years of experience in consulting, strategy, finance, operations, or transformation roles
• Proven track record of driving cross-functional initiatives to measurable outcomes
• Experience operating in fast-moving, ambiguous environments, ideally within PE-backed or high-growth companies

Skills and Attributes

• Strong analytical and financial modeling capabilities
• Bias toward action with the ability to independently drive workstreams forward
• Confident decision driver who can challenge assumptions constructively
• Executive presence with the ability to influence experienced leaders
• Clear, concise communicator with strong written and verbal skills
• Highly organized and detail-oriented while maintaining a big-picture view
• Pragmatic, hands-on operator who enjoys solving complex, real-world problems

Disclaimer

We are an E-Verify employer.

We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

The preceding position description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this position. The description, duties, functions, and responsibilities are subject to change.