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This Leasing Manager role combines sales, customer service and marketing to lease apartment homes to interested prospects. You will lease apartments in our amazing communities through product demonstration and strategic marketing. Leasing Managers strive to making residents feel at home with responsibilities that include maintaining high levels of resident satisfaction and retention. You'll also get to demonstrate your marketing prowess through web advertising and inquiries as well as keep tabs on competitors through telephone surveys and onsite visits. Service-minded individuals thrive in this position, as do those who enjoy selling a product that they can truly be proud of representing.

• Lease apartments and provide excellent customer service to potential residents, current residents and all customers.
• Manage renewals to include rates to be approved by Property Manager, letters sent to residents and follow-up on lease expirations.
• Implement Monthly, Quarterly and Yearly Marketing Plans.
• Manage and hold accountable the leasing team.
• Complete market studies each week and has extensive knowledge of the sub-market.
• Set rates and concessions for PM approval based on sub-market information.
• Inspect applications and move in files for accuracy prior to Property Manager's approval.
• Handle other special projects as assigned by Property Manager.
• Maintain superior customer service relationship as per company's processes.
• Adhere to company Standard Operating Procedures.
• Lease apartments and sell property's products and services to prospects.
• Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms.
• Work to optimize occupancy while maximizing effective leased rent.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages.
• Maintain thorough product knowledge of the property and that of major competition.
• Accurately prepare and be thoroughly knowledgeable about all lease-related paperwork.
• Maintain prospect traffic and leasing data; assist with other computer data entry as necessary.
• Deliver resident gifts; inspect units to ensure readiness for move-ins.
• Plan, schedule and organize resident functions as needed; assist with planning and hosting of others.
• Audit all lease and renewal files for key controls and bonus submission to the property manager.
• Review guest cards to ensure entry into the community management system; follow-up entry into system and monitor traffic trends.
• Other tasks or duties as assigned by supervisor.

• Bachelor's degree preferred.
• Prior leasing experience required.
• Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.
• Excellent attendance is a requirement of the position.
• Excellent customer service.
• Work a varied schedule including weekends and holidays as required.
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
• Positive attitude and highest level of professionalism.
• Bi-lingual abilities (written and verbal) may be required based on specific needs of property.
• Preferred Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI
• Ability to walk, stand; utilize stairs, bend on a daily basis, conduct property tours in various weather conditions, carrying of moderate items such as papers, boxes, event items, collateral, books, small parts, drive an automobile. Job may be sedentary at times.

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

• Integrity at Our Core.
• Perform Passionately and Effectively.
• Inspired Thinking.
• Like We Own It.
• Power of We.
• Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn and Instagram @thermrgroup.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.

Company Overview:

At Activate, we are renowned for crafting extraordinary experiences that make a lasting impact for some of the world's most influential brands. Our expertise spans the production of kits, mobile tours, and standout live events, enhancing brand visibility and strengthening customer loyalty. As a WBENC-certified company, we take pride in fostering an inclusive work environment that emphasizes growth, offers competitive benefits, and champions collaboration.

Position Summary:

We are in search of an Experiential Designer to join our team as a force in conceiving innovative and trendsetting experiential marketing concepts. The role will play a pivotal role in conceptualizing and designing exceptional visuals for events, activations, and marketing materials. This position requires a proactive and detail-oriented professional with a passion for transforming creative concepts into tangible, cutting-edge experiences that set industry standards.

Key Responsibilities:

Conceptual and Ideation Responsibilities:

• Conceptualize and design the visual aspects of events, activations, and experience kits to ensure they create a lasting impression on our clients and their audiences.
• Develop a wide range of mood boards, mockups, and pitch decks that reflect the latest innovations and trends across culturally relevant brands, products, influencers, and pop-culture phenomena.
• Contribute to copywriting for marketing materials, presentations, and event-related collateral.
• Master and apply comprehensive corporate brand guidelines to the field of experiential marketing.

Graphic Design Responsibilities:

• Design emails, digital and physical invites/cards, event signage, graphic wraps, kit packaging, social media posts and various large format prints.
• Create vector graphics that can be applied and scaled for various print formats.
• Develop scaled floorplan layouts and custom print templates for events.

Physical Design Responsibilities:

• Stage and curate the mise-en-scene for various experiential vignettes, including activations, events, photo ops, mobile touring programs, and art installations.
• Assemble and design experience kits for mass production and fulfillment.
• Travel to event sites to ensure the visual integrity of the client's vision, while also contributing to the execution of any experiential marketing initiatives.

Activate reserves the right to add or change duties at any time.

Job Qualifications:

• Education: Bachelor's degree preferred.
• Experience: 3+ years of relevant visual design experience

Requirements:

• Excellent verbal and written communication skills.
• Ability to thrive and effectively communicate in a fast-paced, collaborative work environment.
• Strong critical thinking skills in high-pressure situations.
• Proficiency in design software, including Adobe Creative Cloud, with an emphasis on Photoshop and Illustrator.
• Keen eye for size, scale, and potential distortion in design.
• Ability to work on projects across multiple mediums, including digital, print, and social.
• Basic knowledge of interactive installations and architectural visualization is a plus.
• Ability to assist with on-site photography is a plus.

Activate provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Event Sales Manager

The Palace at Somerset Park — Somerset, NJ

Full-Time | On-Site | Monday–Friday

About The Palace at Somerset Park

The Palace at Somerset Park is one of New Jersey’s premier wedding and event venues, known for creating unforgettable celebrations, corporate events, and luxury experiences. Our team is dedicated to exceptional service, detailed planning, and delivering world-class hospitality.

Position Overview

We are seeking an experienced Event Sales Manager to lead and grow our corporate events portfolio. This role is responsible for generating new business, managing client relationships, and overseeing the sales process from initial inquiry through event execution. The ideal candidate is strategic, polished, and comfortable working with (corporate) decision-makers, planners, and executive-level client.

Corporate Sales & Development

·      Respond to inbound inquiries via phone, email, and in-person tours

·      Actively prospect and develop new corporate event business, including meetings, conferences, fundraisers, galas, holiday parties, and large-scale corporate celebrations

·      Respond promptly to inbound inquiries and convert leads into confirmed events

·      Conduct site tours and presentations tailored to corporate clients and planners

·      Prepare customized proposals, pricing structures, and contracts

·      Build long-term relationships that drive repeat business and referral

Client Management & Event Planning

·       Serve as the primary point of contact for corporate clients throughout the sales and planning process

·       Collaborate with clients to define event goals, scope, timelines, and budgets

·       Oversee event documentation including contracts, BEOs, layouts, and timelines

·       Coordinate closely with culinary, operations, and production teams to ensure seamless execution

·       Ensure all event details align with client expectations and venue standards

Revenue & Performance

·       Meet or exceed individual and departmental sales goals

·       Identify opportunities for upgrades, enhancements, and added services to maximize revenue

·       Track sales activity and maintain accurate records within the event management systems

Qualifications

·       3+ years of experience in corporate event sales or hospitality sales (venue, hotel, catering, or special events preferred) Strong communication and customer service skills

·       Highly organized with the ability to manage multiple priorities

·       Proficiency in Microsoft Office (Word, Excel, Outlook)

·       Experience with event software (Caterease, Social Tables, Cvent) is a plus

Schedule

Monday–Friday | Daytime hours

Why Join Our Team?

·       Work at one of NJ’s most respected event venues

·       Collaborative and supportive team culture

·       Professional growth opportunities in luxury hospitality

·       Competitive pay and benefits

Compensation & Benefits

·       Salary $70K plus commission ($100k+)

·       Health, dental, vision, and life insurance

·       Paid time off (PTO)

·       401(k) retirement plan

Job Description

The Monterey Plaza Hotel & Spa is a luxury property within the Woodside Hotel Group collection. This 282-room property has four penthouse suites, over 30,000 square feet of meeting space.

We are seeking a Meetings & Events Manager to join our award-winning team. The Meetings & Events Manager is responsible for the management of group business after booking by the Sales department; generally, for groups with more than twenty-one (21) sleeping rooms. They will also respond to telephone and online requests for bookings and service of social events and weddings. These responsibilities include client development to ensure profitable events and functions, repeat and referred business. Accordingly, they upsell menus, suggest décor, floral, spa treatments, entertainment, and other enhancements to achieve their sales and guest satisfaction goals. They are a liaison between the hotel’s business interests, hotel personnel, and the group client. The Meetings & Events Manager represents the Monterey Plaza Hotel & Spa in a manner that enhances the reputation of the hotel within their market segment, the local community, and within the industry.

ESSENTIAL FUNCTIONS

1. Executes their market segment’s business plan utilizing hotel assets. Manages client relations, upsells, and represents the hotel and market segment according to luxury property and Monterey Plaza Hotel & Spa standards.
2. Ensures profitable contracts are implemented on behalf of the hotel by regularly reviewing banquet event order details, attending pre-conference and other planning meetings, addressing required food and beverage contribution. Strategies to achieve or exceed their budgeted market segment goals quarterly. Regularly meets with the Director of Meetings & Events to evaluate client development efforts and strategize how to maximize spend.
3. Maximizes sales and service by guiding clients through the finer details of events planning; suggests appropriate room sets, décor, floral, linens, and audio-visual requirements, and menus, spa experience, and other hotel services. Upsells food and beverage.
4. Responsible for guest relations as it pertains to their market segment, which includes development of both prospective and existing business. Conducts site inspections with a guided tour offering detailed descriptions of services offered for potential and definite business by either a pre-arrangement or walk-in basis.
5. Contacts clients to complete the resume questionnaires, review hotel policies and procedures, and finalize their banquet event order including completing special arrangements such as golf tee times, spouse tours, spa treatments, and restaurant reservations. Ensures client’s deposits are received. Confirms completed rooming lists, special arrangements, amenity requests, and menus and distributes all information as required.
6. Creates, writes, proofs, and distributes banquet contracts, banquet event and change orders, room diagrams, and conference resumes. Processes accurate and timely information throughout the hotel as it pertains to their market accounts, performance results and future business. Ensures all on a need-to-know basis are appropriately informed in a timely manner. Completes all reports in a timely and conscientious manner as required or upon request.
7. Ensures Banquets billing information is relayed to Accounts Receivable in a manner that is both accurate and timely. Gives direction to the Banquet Captains to ensure the efficiencies of their respective positions are met as it relates to meeting and exceeding service expectations.
8. Responsible to check banquet room set-ups against banquet event order specifications. Acts as the client liaison with the banquets operational team to ensure functions run smoothly and according to the client’s expectations. Introduces client to the Banquet Captains to ensure the efficiencies of their respective positions are met as it relates to meeting and exceeding the guest’s expectations.
9. Initiates consistent relevant communication with the Banquet Captains, Banquet Sous Chef, the senior Food & Beverage and Rooms management teams in addition to the senior Sales management team with respect to associate performance, client needs, sales efforts, and results.
10. Attends weekly Meetings & Events, Department Head, and Sales & Marketing meetings. Represents the hotel at pre-cons, site visits, trade shows, and other meetings as necessary or as directed.
11. Works cooperatively and in coordination with all other hotel departments and third-parties to deliver exceptional guest service to a luxury property standard.
12. Observes all safety protocols and holds others accountable to hotel and departmental safety standards and procedures.
13. Completes other duties and special projects as assigned.

ADDITIONAL RESPONSIBILTIIES

• Attends post-conference meetings when possible and records client preferences and send thank you notes to the client. Ensures a thank you is emailed along with an evaluation survey.
• Ensures key details have been arranged according to banquet event order specifications and will meet or exceed guest expectations.
• Introduces key guest contacts and meeting planners personally to the operational team responsible for their function. Acts as an on-site liaison for clients.
• Due to the nature of the hospitality industry, they will be required to work a flexible schedule that meets business demands. While the schedule will primarily be Monday through Friday, the schedule may include weekend or holiday shifts.

TRAVEL

This position may travel occasionally for sales blitzes; trade shows or for departmental meetings. Any required travel is primarily local during the business day. Some out-of-area travel may be required and must be pre-approved by the Director of Meetings & Events.

QUALIFICATIONS

• Must have previous or current sales experience and computer experience.
• Long hours sometimes required.
• Good time management skills, the ability to build rapport, upsell, negotiate and close business is critical.
• Working knowledge of Amadeus/Delphi (Salesforce) and MS Office programs, such as Excel, Word, and Outlook is also needed.
• Ability to type a minimum of 50 words per minute, proofreading skills.
• Must be able to communicate with all departments effectively and efficiently.
• Ability to work independently and have good time management skills.
• Ability to work a flexible schedule, including evenings, weekends and holidays, is required.
• Must have high degree of attention to detail, organizational skills, excellent communication skills (both oral and written).
• Strong leadership capabilities and the ability to build client relationships with internal and external customers.
• The position requires a high level of professionalism.

REQUIRED EDUCATION AND EXPERIENCE

High School diploma or GED needed.Two to four-year college undergraduate degree is preferred or the equivalent in work experience. Previous convention services, sales or catering experience is preferred. Hotel experience is strongly preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position operates in varied environments, which may include home office, client offices, various modes of transportation, hotel and conference trade shows, and site visits. They will routinely use standard office equipment such as computers, phones, photocopiers, and filing cabinets. The position requires traveling to and from businesses resulting in prolonged sitting in a car, airport or plane, or in an office.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions and extreme cold. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

PAY SCALE

The pay scale for this position is $36.58 per hour and bonus eligible. This is the pay rate for this position that the Hotel reasonably expects to pay.

Monterey Plaza Hotel and Spa is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.