Ags Grading Vs Psa Jobs in Usa
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The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.
Responsibilities
Patient Reception & Check-In/Check-Out
- Welcome patients and visitors in a professional, friendly manner.
- Register and check in patients; verify demographic and insurance information.
- Collect copayments and outstanding balances.
- Schedule follow-up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
- Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
- Confirm, reschedule, and communicate changes or delays promptly.
- Manage high-volume incoming calls using proper telephone etiquette.
- Record accurate messages and route inquiries to appropriate team members.
- Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
- Review and update patient demographics and insurance information.
- Verify insurance eligibility and benefits prior to appointments.
- Obtain and document pre-authorizations and referrals as required.
- Communicate coverage issues or policy changes to patients before visits.
- Assist patients with insurance inquiries and time of service payment expectations.
- Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
- Prepare daily clinic schedules and complete chart prep for upcoming appointments.
- Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
- Provide compassionate assistance and resolve patient concerns promptly.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
- High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
- 2-3 years recent experience in a related position in medical office setting preferred
- Strong computer knowledge (Microsoft office) preferred
- Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
- Knowledge of medical terminology
- Superior customer service skills
- Excellent verbal and written communication
- Ability to work in a fast-paced environment
- Ability to work on multiple projects at one time
- Ability to work as a team player
- Ability to prioritize responsibilities and meet deadlines
- Ability to work in a high stress environment.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.
Responsibilities
Patient Reception & Check-In/Check-Out
- Welcome patients and visitors in a professional, friendly manner.
- Register and check in patients; verify demographic and insurance information.
- Collect copayments and outstanding balances.
- Schedule follow-up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
- Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
- Confirm, reschedule, and communicate changes or delays promptly.
- Manage high-volume incoming calls using proper telephone etiquette.
- Record accurate messages and route inquiries to appropriate team members.
- Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
- Review and update patient demographics and insurance information.
- Verify insurance eligibility and benefits prior to appointments.
- Obtain and document pre-authorizations and referrals as required.
- Communicate coverage issues or policy changes to patients before visits.
- Assist patients with insurance inquiries and time of service payment expectations.
- Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
- Prepare daily clinic schedules and complete chart prep for upcoming appointments.
- Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
- Provide compassionate assistance and resolve patient concerns promptly.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
- High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
- 2-3 years recent experience in a related position in medical office setting preferred
- Strong computer knowledge (Microsoft office) preferred
- Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
- Bilingual- English and Spanish speaking
- Knowledge of medical terminology
- Superior customer service skills
- Excellent verbal and written communication
- Ability to work in a fast-paced environment
- Ability to work on multiple projects at one time
- Ability to work as a team player
- Ability to prioritize responsibilities and meet deadlines
- Ability to work in a high stress environment.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Company Description
National Technology Management (NTM) has been delivering AI-driven Managed IT and Cybersecurity solutions since 1997. With a focus on innovation, commitment, and excellence, NTM protects organizations against accelerating cyber threats through 24/7 managed cybersecurity and proactive threat detection. By utilizing AI-powered tools, automation, and streamlined solutions, NTM helps businesses elevate efficiency, drive revenue growth, and optimize technology performance while minimizing risk. Headquartered in Franklin, MI, NTM partners with multi-location businesses and compliance-focused industries that prioritize measurable outcomes and technological optimization.
Service Delivery Manager (SDM)
Reports To: Integrator / COO
Environment: Mid-Market / Enterprise MSP (Multi-client, SLA-driven operations)
Direct Reports: Service Desk Lead, Project Manager / Delivery Lead, Field Service Technicians
Position Summary
The Service Delivery Manager (SDM) is responsible for end-to-end IT service delivery across a mid-market/enterprise MSP environment. This role ensures consistent SLA performance, operational stability, and high-quality customer experience across all managed accounts.
The SDM acts as the primary operational owner of service health—balancing people leadership, escalation management, process discipline, and cross-functional coordination with engineering and project delivery teams.
A key expectation of this role is driving continuous optimization through automation, tooling, and AI enablement to improve efficiency, scalability, and service quality.
This is a highly visible leadership role requiring strong structure, calm decision-making, and the ability to drive accountability across technical and service teams.
Core Responsibilities
Service Delivery & SLA Performance
- Own day-to-day MSP service performance across all clients
- Monitor SLA adherence, ticket aging, backlog health, and service quality metrics
- Leverage dashboards, analytics, and AI-driven insights to proactively identify risks and trends
- Drive continuous optimization of service workflows to improve resolution speed and efficiency
- Serve as final escalation point for service-related issues
Customer Experience & Escalations
- Ensure consistent, predictable, high-quality customer experience
- Lead resolution of high-severity escalations with urgency and professionalism
- Utilize automation and knowledge systems to improve response consistency and speed
- Ensure all escalations are properly documented, resolved, and communicated
- Partner with Account Management on QBRs and strategic client reviews, incorporating service insights and improvement opportunities
Team Leadership & Accountability
- Lead and develop Service Desk, Field Technicians, and Project/Delivery resources
- Drive adoption of automation tools and AI-assisted workflows within the service team
- Conduct regular 1:1s, performance reviews, and coaching sessions
- Build a culture of accountability, continuous improvement, and operational excellence
- Enable teams to reduce manual effort through standardization and intelligent tooling
Operational Excellence, Automation & Process Governance
- Enforce SOPs, runbooks, security policies, and documentation standards
- Identify and eliminate inefficiencies through process optimization and automation
- Maintain PSA hygiene (time entry accuracy, ticket classification, billing integrity)
- Own service cadences including daily huddles and weekly operations reviews
- Continuously improve service delivery processes with a focus on scalability and repeatability
- Champion the use of AI and automation to reduce ticket volume, accelerate resolution, and improve consistency
Engineering & Cross-Functional Coordination
- Partner with Engineering leadership to ensure service stability and support alignment
- Collaborate on automation initiatives, platform optimization, and tool stack effectiveness
- Coordinate on incident response, platform health, and technical debt reduction
- Identify opportunities for AI, scripting, and workflow automation to improve service delivery efficiency
- Ensure engineering resources supporting service delivery are effectively prioritized
Onboarding & Project Oversight
- Ensure new client onboarding is consistent, predictable, and well-executed
- Incorporate automation and standardized processes into onboarding to reduce variability and risk
- Oversee Project/Delivery function to ensure:
- On-time implementation
- Clear communication
- Margin protection
- Minimal post-onboarding escalations
- Continuously refine onboarding to reduce manual effort and improve speed to steady state
Capacity, Optimization & Resource Planning
- Manage staffing levels and resource allocation across service teams
- Use data, forecasting, and automation to optimize resource utilization
- Proactively address workload imbalances and capacity constraints
- Improve efficiency through workload distribution, tooling, and process improvements
- Ensure service coverage aligns with SLA requirements and organizational growth
Key Performance Indicators (KPIs)
- SLA compliance rate
- Ticket backlog health & aging metrics
- Escalation frequency and resolution time
- Onboarding success rate
- Customer satisfaction (CSAT/NPS)
- PSA data accuracy and operational compliance
- Automation adoption rate and efficiency gains (e.g., reduced ticket volume, improved resolution time)
Ideal Candidate Profile
- Calm, structured leader who performs well under pressure
- Strong operational and process discipline mindset
- Data-driven decision maker with strong analytical instincts
- Experience driving automation, process optimization, and AI adoption in service environments
- Proven ability to lead technical and service delivery teams
- Excellent communicator and trust-builder with clients and internal teams
- Experienced in MSP, IT services, or enterprise IT operations environments
We are currently seeking a caring and dependable candidate for a Certified Nursing Assistance (CNA) position, who is attentive, positive, able to pay attention to small details and changes in the individual's condition. A minimum of 1 year work experience in a home health environment is a plus. This candidate must have experience working with individuals with intellectual disabilities, focusing on specialty areas of autism spectrum and individuals with Down Syndrome, and Dementia.
Job duties and requirements include lifting a minimum of 60lbs, assistance with bathing, meal preparations, and medications reminders. Must be able to type a minimum of 35 wpm (words per minutes), navigate successfully through various data entry program, promote self-sufficiency, exemplary critical thinking skills, detailed oral and written communication skills, can working independently or as team player/peer mentoring. Must be able to complete light housekeeping with no limitations, optimize infection control, able to implement service plans, knowledge in Basic First Aid, Life Support and CPR.
Reliable transportation. Not limited to accompany individuals with medical appointments on Marta L-van and or Uber when necessary. Must be able to pass DBHDD fingerprint for eligibility.
The current schedule is as follows:
MONDAY-Friday
4pm-12am
Qualifications:
Destiny's Child Inc., CNA's, Home Health Aides, PSA's/PCA's, Companion-Sitters and Coordinators are known as a Direct Support Professional, (DSP). Destiny's Child Inc. is looking for qualified applicants to fill the position of Direct Support Professional. DCI is a service provider for adults with Intellectual/Developmental Disabilities. This position will be responsible for performing routine activities related to the health, safety, and welfare of individuals receiving services. This position is assigned to provide community living support services directly in an Individuals' home.
Home Care Qualifications:
- Able to read and write.
- Able to follow verbal and written instructions.
- Able to complete written reports and documents.
- Able to use a computer/able to type/fast learner.
- Successfully complete training or demonstrate understanding and practical competency in the following areas:
- Understanding the needs and characteristics of elderly, handicapped, mentally retarded, mentally disabled, or convalescing individuals.
- Meal preparation and serving.
- Transportation and escort services.
- Housekeeping to include sanitation, home safety, handling medical emergencies in the home; and infection control.
- Bathing
- Routine skincare
- Grooming
- Assistance with toileting
- Ambulation and transferring of client
- Encouraging physical activity
- Applying firstaide in case of sudden illness or an accident
- Reminding client to take prescribed medications (Supervision/oversight of medication)
- Providing watchful supervision and oversight
- Preparing meals and washing dishes
- Assist client with grocery shopping
- Assist client with activities within the community
- Assist client with ISP goals
- Medically related activities to include the taking of vital signs
- Participate in the establishment and implementation of the Individual's service plan
- Report problems and progress of Individual to physician and others as approved by the Individual
- 2 years verifiable experience as a care provider
- Proof of legal authorization to work in the United States
- High School Diploma or Equivalent
- Clean Background
- Current CPR
- Current First Aide Card
- Current Physical
- Current TB or Chest X-Ray
- Valid GA Driver License
- 7 year Motor Vehicle Report
- CNA or able to pass PSA test
The Coordinator is in constant contact with the client, the public, and the community and brings important issues before the Senior Coordinator and Administrative staff. Specialized training or one year of experience in working with a person with developmental disabilities.
Must be committed to on-going training once hired.
Job Summary
In this role, you will support the legal department by drafting cover letters, subcontract addendums, and notices, as well as assisting General Counsel in carrying out all other duties and responsibilities as directed by General Counsel. You will also issue all Subcontracts, Purchase Orders, and PSAs for every project, in coordination with the Pre-Construction team.
Position Responsibilities
- Subcontract Issuance and Administration (includes all Subcontracts, Purchase Orders, and PSAs for every Project, and ensure timely completion.
- Careful and efficient coordination of Buy out process with Pre-construction team to ensure timely issuance and execution of all subcontracts for each project
- Draft cover letters,subcontract addendums, and notices
- Prepare summaries for General Counsel’s review regarding Owner contract terms which need to be incorporated into the subcontract templates
- Ensure all deadlines and conditions described in contracts are met
- Assist General Counsel in the drafting of contract summaries and checklists
- Ensure contracts are reviewed and executed in a timely manner
- Help organize physical and electronic legal department documents
- Offer general administrative support for the legal department
- File Sunbiz renewals for all Straticon related entities
- Assist General Counsel with scheduling agenda items
Required Skills
- Strong organization skills
- Ability to identify and summarize problems and issues, and analyze them for resolution
- Excellent written/oral communication skills
- Detail-oriented
- Willing to bring forth problems and concerns
- Bachelor’s degree or higher
- Skilled at using software and technology
- Resourcefulness
- Multitasking
- Time management
Preferred Skills and experience
- Paralegal certificate preferred
- Adobe Acrobat
- DocuSign
- Navigating public records websites
- Prior work experience in a law firm or similar environment
SERVPRO Team Shaw – Ranked #69 Fastest Growing Construction/Restoration Company in US by Inc 5000 and #2 Best Place to Work by Dallas Business Journal
SERVPRO Team Shaw is one of the largest SERVPRO's in Texas and has grown from one location in 2019 to 33 locations today and is hiring a Director of Construction. We have grown 10x in the last 3 years and are looking to double in growth in near future. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction.
Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, Reconstruction and Capital Improvement Projects. If you have a sense of urgency and want to grow with a company that has seen 10x growth over the last 2 years, look no further and apply today!
Position Summary
The Director of Construction is responsible for the strategic and operational leadership of all construction-related activities across the organization, including insurance-based residential and commercial reconstruction, capital expenditure (CAPEX) projects, and the plumbing division. This role provides executive oversight of Construction Operations, Estimating, Project Management, and Field Execution, ensuring projects are delivered safely, profitably, on schedule, and to SERVPRO’s highest standards of quality and customer service.
The Director of Construction leads and develops Construction Managers, Project Managers, and Estimators while establishing scalable systems, accountability, and performance standards. This position serves as a key liaison between executive leadership, insurance partners, customers, trade partners, and internal departments to ensure consistent, high-quality results across all construction activities.
Key Responsibilities:
Executive & Operational Leadership
- Provide strategic direction and executive oversight for all construction operations, including insurance reconstruction, CAPEX projects, and plumbing services
- Establish and enforce operational standards, workflows, and performance expectations across all construction divisions
- Oversee Construction Operations Managers and ensure consistent execution across all markets and project types
- Serve as a senior leader in organizational planning, budgeting, and growth initiatives
Project & Operations Oversight
- Oversee all active residential and commercial reconstruction projects to ensure compliance with approved scopes, schedules, budgets, and quality standards
- Ensure all projects are managed with detailed, approved schedules and actively monitored for adherence
- Monitor project performance metrics and resolve escalated operational, scheduling, or production challenges
- Ensure safe work practices and compliance with company safety standards across all job sites
Estimating & Pre-Construction Oversight
- Provide executive oversight of estimating teams responsible for insurance reconstruction and commercial projects
- Ensure estimates align with carrier guidelines, approved scopes, local codes, and company margin expectations
- Review and approve large-loss, complex, or high-risk estimates and change orders
- Ensure proper scope development, documentation, and change management procedures are followed
Quality, Compliance & Risk Management
- Ensure all work complies with plans, specifications, company standards, building codes, and regulatory requirements
- Conduct periodic audits of projects, documentation, and workmanship
- Ensure final inspections, closeout documentation, and customer satisfaction requirements are consistently completed
- Mitigate operational, financial, and contractual risk across all construction activities
Customer Experience & Insurance Partner Relations
- Establish and enforce customer communication and service standards across all construction projects
- Serve as an escalation point for complex customer or carrier concerns
- Maintain strong relationships with insurance carriers, adjusters, consultants, and commercial clients
- Ensure SERVPRO brand standards and SLAs are consistently met or exceeded
Scheduling, Resource & Vendor Management
- Oversee labor allocation, subcontractor scheduling, and material procurement across all divisions
- Ensure inspections and jurisdictional requirements are coordinated and passed
- Evaluate subcontractor, vendor, and trade partner performance and maintain approved partner standards
- Support capacity planning and workforce scalability
Financial Oversight & Profitability
- Oversee job costing, gross margins, billing, and financial performance across all construction projects
- Ensure adherence to billing schedules, collections timelines, and documentation requirements
- Review job cost reports, forecasts, and financial KPIs to drive profitability
- Partner with leadership to develop budgets, CAPEX planning, and margin improvement strategies
Process Improvement, Systems & Reporting
- Ensure accurate documentation in job files and management systems (Xactimate, PSA/CAM, Buildertrend, etc.)
- Track and report KPIs including schedule adherence, margins, customer satisfaction, estimator accuracy, and subcontractor performance
- Identify inefficiencies and implement scalable process improvements
- Support technology adoption and standardization across construction operations
Leadership & Team Development
- Recruit, train, mentor, and develop Construction Operations Managers, Project Managers, Estimators, and Division Leaders
- Establish clear performance expectations and conduct regular evaluations
- Build a culture of accountability, professionalism, safety, and continuous improvement
- Support succession planning and leadership development across the organization
Schedule:
Monday - Friday, 8:00 AM – 5:00 PM
(Some overtime may be required)
Qualifications:
Required
- Bachelor’s degree in Construction Management, Engineering, or equivalent experience
- 8–10+ years of construction or reconstruction experience
- 5+ years in senior leadership, operations management, or executive-level construction roles
- Strong knowledge of estimating, scheduling, job costing, contract administration, and insurance reconstruction
- Proven ability to manage multiple divisions, teams, and high-volume project pipelines
- Demonstrated financial acumen with job cost analysis and margin management
Preferred
- Experience in restoration and insurance reconstruction environments
- Proficiency with Xactimate, PSA/CAM, Buildertrend, CompanyCam, or similar platforms
- Familiarity with insurance carrier requirements, SLAs, and claims workflows
- Experience overseeing specialty divisions (plumbing, trades, or self-performed work)
- Large-loss or commercial project experience
Benefits:
- Medical, Dental, Vision Insurance
- Company Vehicle
- Bonus Plans
- Paid Time Off + Sick Leave
- 401K with Company Matching
- Professional Development & Training Opportunities
- Growth potential in a rapidly expanding company
Team Coordinator
Elyria, OH 44035
- Pay: $55k-$65k (DOE)
OVERVIEW:
- The Team Coordinator is responsible for assisting the Project Managers and Superintendents with the clerical, administrative, and accounting functions of selling and managing jobs. They are also responsible for handling all the phone duties associated with the Claims Department or as assigned. This is an AT WILL position
SUPERVISION AND EXERCISE RECEIVED:
- Reports directly to the Operations Manager and takes direction from the Project Manager
EXAMPLE OF ESSENTIAL FUNCTIONS:
- Coordinate office schedules, adjustments to schedules, and contact customers regarding arrivals for Project Managers and Project Superintendents
- Work with collections to collect deductibles, progress payments, and final payments when needed
- Coordination with other departments and office staff to complete projects, paperwork, and keep the processes timely for each project
- Project tracking reporting — This includes all schedules, appointments, and reports
- Maintains notes in PSA and job field files as necessary
- Handle office duties such as preparing and printing reports, preparing purchase orders, daily work orders, and daily communication with the PM and Super about ongoing projects
- Assist the office staff, the production management staff and sales staff as needed
- Providing quick and accurate responses to vendors, agents, and customers
- Complete, route and review forms, applications, and other paperwork within the company when it comes to your attention
- Work and communicate with insurance companies, agents, and customers regarding their claims from beginning to end
- Answer the phone, direct calls, and assist clients
- Communicate a positive image of the company to the entire staff and customers.
Ability To:
- Accurately manage schedules including contacting customers regarding schedule changes, delays, and other issues
- Manage professional and timely customer service contact with clients, employees and vendors
- Provide accurate and timely reports for project tracking and reporting
- Handle crisis management as situations occur
- Assist in problem solving and in making this a more effective organization
- Work on call and in all emergency, situations as needed
- Apply general mathematical and data entry skills
- Demonstrate strong verbal and written communication skills including read and write the English language
- Generate information within a reasonable time frame with accuracy and efficiency
- Manage details of multiple projects in an efficient and organized manner
- Manage professional and timely contact with clients, employees, and vendors
- Produce work in a timely, budgeted, scheduled, and profitable manner for the Company
Knowledge Of:
- Phone systems, directing calls, taking messages and chain of command
- Proper filing techniques, office efficiency, and timely processing
- Proper and appropriate phone skills and handling customer complaints and issues
- Industry software: Xactimate, Contractor Connection, PSA, Code Blue, and other similar programs
- Working in a close office environment and working with others to respect ideas and opinions
- Developing and presenting creative solutions
- Laws, rules and regulations that govern the areas of your job, the restoration industry, including but not limited to your scope of work
- Industry knowledge and the ability to seek knowledge if new to the industry
- The Company ethics, image and goals and how they shall be reflected in the day-to-day job duties of you and your staff
- All policies and procedures of the Company, ability to apply and understand
- OSHA safety regulations of the industry provide an active role in monitoring the safety of yourself and other team members
EDUCATION AND EXPERIENCE:
- Two-year college degree or job experience equivalent
- Insurance claims experience
- MS Office products
LICENSE AND SPECIAL REQUIREMENTS:
- Valid State driver's license
PHYSICAL DEMANDS:
- Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various customers and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone
- This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Tasks may require extended periods of time at a keyboard. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and operating standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects, up to 30 pounds, necessary to perform job functions
WORKING CONDITIONS:
- Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures
EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / VETERANS' PREFERENCE POLICY / DRUG-FREE WORKPLACE
req26-00161
Basic Function The Outreach Coordinator supports the Cerro Gordo and Hancock County Farm Bureaus by managing communications, member services, and community outreach.
Responsibilities include document preparation, social media management, event coordination, and general administrative support.
Experience with graphic design and a general knowledge of agriculture is beneficial but not required.
Reliable transportation is required.
Essential Functions Maintain regular communication with the Regional Manager and Executive Board regarding Farm Bureau activities.
Plan and execute county events, including but not limited to Membership Picnic, Dinner at the Farm, Ag Learning Centers, and Ag Breakfast.
Write, edit, and submit articles for the Spokesman; collect and enter member advertisements.
Manage the organization's social media presence across key platforms.
Coordinate selected Ag in the Classroom programs within local schools and daycares.
Maintain and update the membership database; process new and renewing memberships.
Prepare materials for the annual County Recognition Program.
Complete event registrations and related administrative tasks.
Organize and maintain office files in compliance with the file retention policy; preserve historical and audit records.
Serve as a liaison among the Regional Manager, Farm Bureau Financial Services, and county leadership.
Prepare meeting notices, agendas, minutes, and supporting materials for monthly Board of Directors meetings; assist with meeting logistics, attend and follow‑up tasks.
Support Committee Chairs, Executive Officers, and Board Members with projects and county business.
Additional Details: Provide phone coverage for insurance and federation customers as needed.
Maintain a professional and organized office environment.
Perform other duties as assigned.
Position is full time, salaried, and works at both the Mason City and Garner office locations.
• This position is an employee of the Cerro Gordo / Hancock County Farm Bureau Join us in making a meaningful impact on our community and advancing a deeper appreciation for agriculture among its residents!
AGCO Fendt Service Technician Program
Req No.
2025-5160
Category
Internships
Location
US-IL-Clinton
Type
Regular Part-Time
Union or Non-Union
Non-Union
Division
Ag
Company
Altorfer Inc
Working Hours/Days
Monday- Friday, 7:30am-4pm
Overview
Altorfer Ag Products has partnered with Parkland College to establish the AGCO Service Technician program, a 2-year program for entry-level agricultural equipment service technicians. The purpose of this program is to train technicians to service AGCO and other products and obtain full-time employment after graduating the program. Altorfer sponsors certain students to attend the program and upon completing the program student will earn an Associate in Applied Science degree.
Basic Duties
The AGCO Service Technician Program is a great opportunity for anyone interested in going to school to learn a skilled trade in a high-demand industry. Students will go through a two-year curriculum where they rotationally attend Parkland College, in Champaign, IL for 16 weeks and then attend a Altorfer AG Products branch to complete an 8 week internship. This rotation continues throughout the duration of the program.
- During internship students will perform in shop service and repairs at our Clinton, Illinois shop.
- Focusing primarily on AGCO's product line (Terragators, Fendt Rogators, Spra Coupe, Fendt tractors and other product lines) while at the dealer store.
- Troubleshoot and repair hydraulic, electrical and all other systems.
- May perform other related duties as requested and/or assigned.
Qualifications
- If sponsored, students must maintain at least a 3.0 GPA while attending Parkland college.
- Possess good communication skills and able to lift 75-100lbs.
- High School Diploma or equivalent is required.
- Must have a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
Compensation & What We Can Offer You:
- Payrate: $18.50 per hour
- Tuition Reimbursement
- Tool Insurance and Safety Equipment Reimbursement
- 401(k)
- Paid Time Off (PTO) earn up to 40 hours of PTO per calendar year
- Fendt or Massey toolbox and set of tools
Payrate: $18.50 per hour
Posted Min
USD $18.50/Hr.
Posted Max
USD $18.50/Hr.
Physical Requirements/Working Conditions
This position will go to school Parkland College and represent Altorfer. During the internship and upon graduating this position works in a shop environment. May on a continuous basis walk, bend, climb on/off equipment and lift up to 75-100lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel toed shoes/boots) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
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Application Sales Representative, Western Illinois
Req No.
2026-5549
Category
Sales
Location
US-IL-Clinton
Type
Regular Full-Time
Union or Non-Union
Non-Union
Division
Ag
Company
Altorfer Inc
Working Hours/Days
8am- 5pm, Monday-Friday, after hours and weekends as needed.
Overview
Outside sales selling Fendt RoGator, TerraGator, and Caterpillar products to Retail Fertilizer and Ag customers in Western Illinois. Will cover the following counties: Menard, Sangamon, Montgomery, Bond, Madison, Macoupin, Morgan, Cass, Schuyler, Brown, Pike, Scott, Greene, Jersey, Adams, Calhoun, and Christian County.
Basic Duties
- Focus on providing viable equipment solutions to our Retail Fertilizer and Agriculture customer base.
- Achieve maximum sales (new/ used) and profitability in assigned territory by working with both existing customers and targeting new accounts.
- Appropriately allocate call frequency between existing customer base and opportunity accounts.
- Prepare sales presentations, reports, sales forecasts, and sales quotes.
- Evaluate used equipment to assess trade values.
- May perform other related duties as requested and/or assigned.
Qualifications
- Two-year college degree preferred or a minimum of five years of machinery sales experience.
- Must have a firm understanding of the Application and Ag equipment market, and knowledge to effectively sell new/used machines and assess trade values.
- Computer literate especially with programs such as Microsoft Excel, Word, Teams and Outlook.
- Ability to successfully operate/demonstrate Application Equipment.
- Must be able to train & educate customers on machine operations and demonstrate "Value Added" selling techniques and models.
- Strong financial negotiating skills needed.
- Must be organized and possess strong time management skills.
- Must reside or be willing to relocate within the assigned territory.
- Willingness to travel to trade shows & training sessions as required.
- Must be able to work in a fast-paced environment, be a self-starter and able to adapt to change.
- Must have a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years. (Motor Vehicle Report will be performed on final candidate)
Altorfer Inc. offers an industry leading compensation and benefit package:
- Health, Dental, Vision, Disability, and Life Insurance
- 401(k)
- Paid Holidays
- Paid Parental Leave and Funeral Leave
- Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
- Education Assistance
- Personal Tool Insurance, and Safety Equipment Reimbursement
- Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection
Payrate: $25,000 annually plus commission
Posted Min
USD $25,000.00/Yr.
Posted Max
USD $25,000.00/Yr.
Physical Requirements/Working Conditions
This position will spend a good portion of time traveling to customer jobsites. May work in an office environment, sitting at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. May on a continuous basis walk, bend and lift up to 75lbs. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
Need help finding the right job?
We can recommend jobs specifically for you!
Click here to get started.