Agile And Iterative Development A Managers Guide Jobs in Usa

BPO Manager

ProDirect Laboratory

PRODIRECT Dental Lab is known for providing our dentists with the resources and experience of a national dental lab with the personalized service of local boutique labs. We are a global organization with over 35 years of experience in providing world class service and products to our customers.

Let's redefine excellence, together.

Job description

Position Highlights:

We are rapidly expanding our US team and are seeking a successful, enthusiastic, and self-motivated BPO Manager. Are you passionate about speaking with medical professionals, and building consultative relationships? As a key player in our Customer Success department, you'll have the opportunity to showcase your talent for driving business and providing world class service to our growing base of customer/house accounts.

We are looking for a manager who will set the overall vision and strategic plan for the Customer Success organization, focusing on driving product adoption, generating positive customer experiences, and driving growth through renewals and net retention improvements. You will manage, train and develop a team who will provide exceptional customer service to our ProDirect house and field managed accounts.

About us:

Mission Statement: To promote prosperity in the lives of both doctors and patients of present and future generations by pushing industry boundaries and upholding our customer driven commitment to excellence.

Office Based:

ProDirect Dental Laboratory

102 Chubb Avenue, Suite 102

Lyndhurst, NJ 07035

Key Responsibilities:

· Build and lead a world-class team:

o Manage, recruit and develop a high performing customer focused

o team

o Drive practices to track performance of teams and individuals

· Work cross-functionally with sales, marketing, customer service and operations teams in order to solve issues related to customer satisfaction

· Serve as a trusted advisor for customers, supporting a Customer Success Team to develop strong relationships and a deep understanding of customer needs to deliver an ongoing best-in-class customer experience

· Create and implements sales strategies to help the team achieve their sales goals.

· Set targets and objectives for the team and ensure team members meet individual and group goals.

· Track and analyses sales metrics to identify trends, patterns and opportunities for improvement.

· Provides coaching and training to sales team members to improve their sales skills and performance.

· Assist recruiting and hiring sales personnel whose skills match the company's goals.

· Works with customers to build and maintain strong relationships.

· Work closely with other departments, such as marketing and customer service, to improve the overall sales process and customer experience.

· Conduct market research to identify new business opportunities and potential customers.

· Identifies and pursues potential sales leads to expand the customer base.

· Develops pricing strategies that are competitive and profitable for the company.

· Manage the sales pipeline to ensure their team follows up on leads effectively and efficiently.

· Creates sales reports that provide insight into the team's performance and progress.

· Provides support to customers who have questions or concerns.

· Evaluates the sales team's performance and provides feedback on how to improve.

· Help promote a positive team culture that encourages collaboration, growth and success.

· Advocate for strategic customer needs and feedback

· Implement and coordinate marketing programs

· Identifying opportunities for upselling and cross-selling

Qualifications:

• 5+ years of demonstrated progressive experience leading customer success managers or account management.
• Proven experience leading teams and leveraging customer success best practices
• Proven ability to develop strategies, translate them into initiatives and track successful delivery
• Possesses a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate customer success teams.
• Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, communication, delegation and planning.

· Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity.

· Able to collaborate across the organization and with external stakeholders.

· Holds strong operational skills that will drive organizational efficiencies and customer satisfaction.

· Willing and able to address escalated client issues with speed and urgency.

· Willingness to travel as needed.

· Excellent communication skills (phone and written)

· Ability to work in a team environment

· Self-motivated and driven, with the ability to thrive in a fast-paced sales environment.

· Effectively engage with professionals at all levels.

· Strong consultative relationship-building abilities

· A genuine passion for connecting with clients and understanding their unique needs.

• Bonus Points for Dental Customer Success/Lab Experience

Join our dynamic team and unleash your passion for managing, problem resolution, speaking with professionals, and developing meaningful relationships. Take the next step in your career and apply today!

Job Type: Full-time

Salary:

• $75,000 + Bonus opportunity

Benefits:

• 401(k) + 3% corporate match
• Dental/Health/Vision insurance
• Vacation and Holidays
• Referral program
• Career advancement opportunities

Work Location:

ProDirect Dental Laboratory

102 Chubb Avenue, Suite 102

Lyndhurst, NJ 07305

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer Service Management: 5 years (Required)
• Overseas Team: 3 years (Required)
• Training Staff: 5 years (Required)

Work Location: In person

Job Title: Manager – POS Transformation | NCR Aloha SME

Location: Louisville, KY (Hybrid)

Duration: Long Term contract

Job Description:

• Client is seeking a Manager-level NCR Aloha Subject Matter Expert (SME) to lead POS menu optimization and configuration governance initiatives for Quick Service Restaurant (QSR) clients.
• The role serves as the functional authority for NCR Aloha Quick Service environments, Driving discovery, Design Menu Layouts, and Rollout readiness across multi-store deployments.

Key Responsibilities:

• Lead client discovery workshops and assess current-state NCR Aloha Quick Service configurations, including menus, panels, modifiers, and job-code variations.
• Design, Develop and guide POS screen (Menu Layout) reorganization, button layout redesigns, modifier flows, and combo updates to improve usability and speed of service.
• Provide SME guidance on Aloha Takeout, RAL, dynamic modifiers, and context panels.
• Oversee Aloha database reviews to identify duplication, standardization opportunities, and configuration efficiencies.
• Ensure consistent layouts across front counter, drive-thru, and tablet devices while managing approved exceptions.
• Support rollout planning for multi-store deployments and act as the primary client-facing POS SME.

Required Qualifications:

• Extensive experience with NCR Aloha Quick Service (v12.x) configuration and menu architecture.
• Strong hands-on expertise in designing menu layout, dynamic modifiers, context panels, Aloha Takeout, RAL, and job-code-based layouts.
• Experience supporting BOH-hosted Aloha environments with hybrid tablet or handheld access.
• Consulting or enterprise delivery experience with strong stakeholder management skills.
• Experience supporting multi-store QSR POS rollouts.

Looking forward for your reply.

About the Role

As the General Manager, you will ensure the financial success and operational excellence of the store. You will take ownership and accountability for top-line sales, profitability, efficiency in meeting production quotas, and delivering key metrics in customer service. Working in alignment with company objectives, policies, and regulatory guidelines, you will execute strategic initiatives to drive business results.

Responsibilities

• Financial Performance & Business Acumen: Take ownership of the store's Profit and Loss (P&L) statement, ensuring financial results meet or exceed budget targets. Drive top-line sales and profitability through strategic initiatives and effective management.
• Operational Excellence: Ensure efficient operations by meeting production quotas and maintaining high standards of customer service. Prioritize the production process in the backroom, recognizing it as the driver of sales. Ensure products are processed and put on the sales floor promptly. Maintain a clean, organized, and efficient backroom where employees follow guidance to maximize productivity.
• Leadership & People Development: Develop and train the Production Manager and Retail Manager through effective delegation and active involvement in their development. Foster a culture of continuous improvement and high performance among the management team. Encourage flexible deployment of staff in the backroom to meet production needs and drive sales.
• Flexible Workforce Management: Create dynamic scheduling that aligns with business needs, ensuring coverage during peak times and reducing labor costs during slower periods.
• Performance Management: Maintain a fair and equitable performance process, consistently evaluating and documenting employee performance to build bench strength and a talent pipeline for future openings.
• Compliance: Ensure adherence to company policies, state and federal laws, including wage and hour compliance, human rights, and equal employment opportunities.
• Customer Experience: Uphold a high standard of customer service by maintaining an organized, clean, and welcoming store environment.

Qualifications

• Proficiency in both English and Spanish is preferred.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• High-level of computer proficiency (MS Office, Teams, Outlook, and HRIS).
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• High school diploma or GED preferred.
• Previous thrift, retail, warehouse, or customer facing experience is preferred, but not required.

Required Skills

• Ability to Safely Perform Job Functions: Capable of safely and effectively performing essential job functions in accordance with ADA, FMLA, and other federal, state, and local standards, including meeting both qualitative and quantitative productivity requirements.
• Physical Strength: Must have the ability to occasionally lift and carry up to 25 lbs, frequently exert up to 25 lbs. of force, and constantly apply negligible force when handling objects.
• Endurance: Able to stand for extended periods of time.
• Manual Dexterity: Proficient in performing repetitive motions such as extending hand(s) and arm(s) in any direction and working primarily with fingers rather than the whole hand or arm.
• Fine Motor Skills: Skilled in tasks involving seizing, holding, grasping, turning, or otherwise working with hand or hands.
• Balance and Agility: Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces, as well as maintaining balance when performing agile tasks.
• Visual Acuity: Possesses clarity of vision at 20 inches or less and 20 feet or more.
• Footwear: Required to wear closed-toe shoes for safety purposes.
• Repetitive Tasks: The job involves regular repetitive motions.

Preferred Skills

• Manage candidate review in the applicant tracking system, schedule and conduct interviews, and extend verbal offers to selected candidates.
• Facilitate the onboarding process for new hires to ensure a seamless transition into their roles. Act as a key liaison between management and new team members, providing support and guidance throughout onboarding.
• Develop a culture of continuous training and development to build bench strength and a talent pipeline for future openings within the store and the company.
• Assist with dynamic employee scheduling and timekeeping monitoring to meet business needs.
• Monitor turnover rates, identify trends, and utilize insights to inform recruitment strategies, aiming to maintain a stable and engaged workforce.
• Provide support for employees by sharing available resources, handling password resets, addressing workplace injuries, answering payroll questions, managing employee relations, handling FMLA requests, and explaining company-sponsored benefits.

Equal Opportunity Statement

We are committed to diversity and inclusivity in the workplace. We encourage applications from individuals of all backgrounds and experiences.

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

We are seeking an experienced sourcing manager to join our Procurement team as a "Sourcing Strategy Manager, Protein". In this role, you will be responsible for developing and executing sourcing strategies to improve our cost structure, the quality of our products, the reliability of our supply chain, and will play a leading role in supporting innovation through new product development. You will have key responsibilities over SKU ideation and onboarding, vendor selection and relationships, price negotiations and contract management, budgetary planning and continuously improving our end-to-end sourcing process.

In this role, you will help drive the strategy and framework for how the business interacts with its supplier base and have a direct stake in affecting bottom line profitability.

You will ...

• Take full ownership of assigned categories to develop and optimize our supply network.
• Refine and implement a sourcing and supply chain strategy for a selection of categories that optimizes process, reduces risk, and improves our cost structure
• Build and maintain a strong supplier base that align with our company values; own relationships with our strategic suppliers, including performance management and innovation activities
• Manage cost savings initiatives through our strategic sourcing process to ensure that we hit our targeted budget
• Leverage large internal datasets and industry benchmarks (including market, supplier, and SKU analysis) to drive continuous improvement, identify opportunities for cost reduction, and identify/implement best practices
• Develop a culture of continuous improvement, both internally and externally through data-driven reporting and effective project management to identify and drive opportunities for quality improvement and implement best practices
• Onboard new vendors and new SKUs to drive cost savings and improve customer experience
• Proactively manage quality specifications and potential issues that might impact ingredient standards
• Work with the Procurement Operations Team to set execution plans and develop best practices for tracking contract compliance by our vendors

You are...

• Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making
• Intellectually curious – You have an insatiable desire to understand how and why things work, identify data-driven insights, and consistently challenge the status quo
• Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work
• A self-starter – You are highly motivated and passionate. You're eager to take on new projects without knowing exactly what you will uncover
• Agile – You thrive in fast-paced and dynamic environments and are comfortable working autonomously
• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
• An excellent communicator – You can explain complex (often technical) information to a variety of audiences
• Collaborative - You are prepared to work collaboratively across many different HelloFresh teams and functions
• A project manager - You have exceptional project and people management skills

You have...

• 3-5 years of relevant experience working with relevant industries in supply chain operations and strategic sourcing functions; or working in operations strategy focused management consulting
• 3+ years in category management of protein (meat, seafood, dairy)
• Undergraduate degree preferred or equivalent relevant experience
• Experience successfully leading large initiatives and sourcing events through strategic sourcing processes

You'll get...

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

New York Pay Range

$116,600—$138,000 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe:
• APAC:
• United States:
• Canada:

Manager, Business Transformation

Location: Greater Columbus, Ohio

About the Opportunity

We are partnering with a fast-growing organization to find a Manager, Business Transformation for a highly visible team focused on improving how the business operates across key end-to-end processes.

This team functions much like an internal consulting group. The work is fast-paced, high-impact, and cross-functional. The right person will be someone who can bring structure to ambiguity, think critically, communicate clearly, and help move important initiatives forward in a complex environment.

This is an excellent opportunity for someone who enjoys solving business problems, working across functions, improving systems and workflows, and partnering with leaders on initiatives that directly affect scalability, efficiency, and execution.

Why This Opportunity Stands Out

• High visibility across leadership and cross-functional teams
• Fast-growing company with strong career growth potential
• Broad exposure to business operations, systems, and transformation work
• Opportunity to make a meaningful impact in a complex and evolving environment
• Strong benefits package, including:
• Comprehensive medical, dental, vision, life insurance, and more
• 10 holidays
• 5 weeks of vacation
• 401(k) match
• Several additional incentives
• Compensation: $105k to $155k base salary + bonus (if interested but you need more to consider, just let me know and I will ask.

What You'll Do

• Lead business process improvement initiatives across Order to Cash, Purchase to Pay, New Product Development, and Sales, Inventory, and Operations Planning
• Drive projects from early-stage assessment through implementation and closeout
• Use structured problem-solving and project management approaches to bring clarity and momentum to complex business issues
• Partner with stakeholders across operations, supply chain, finance, IT, commercial teams, and other functions
• Facilitate current-state reviews, future-state design sessions, process mapping, working sessions, and implementation planning
• Develop project timelines, milestone plans, status updates, and cross-functional ownership frameworks
• Identify risks, gaps, inefficiencies, and opportunities for improved scalability and execution
• Support systems-related process improvement efforts tied to enterprise platforms such as Oracle or SAP
• Help establish practical solutions for evolving business needs, including situations where priorities shift quickly
• Communicate effectively with leadership, including concise updates, project objectives, progress, and business impact
• Contribute to adoption, change management, and continuous improvement efforts across the organization

What We're Looking For

• 8 to 10+ years of relevant experience in business process improvement, business transformation, operational excellence, project management, consulting, or related work
• Strong experience in at least one major end-to-end business process such as Order to Cash, Purchase to Pay, New Product Development, or Sales, Inventory, and Operations Planning
• Ability to thrive in ambiguity and operate with a high degree of independence
• Strong critical thinking and problem-solving skills with a practical toolkit of methodologies and frameworks
• Executive presence and strong communication skills, including the ability to deliver clear, succinct updates to senior executive leaders
• Proven ability to work cross-functionally and influence without direct authority
• Strong business acumen and sound judgment
• Experience in a fast-paced environment where priorities can shift and new business needs emerge quickly
• Bachelor's degree preferred in business, finance, accounting, engineering, supply chain, information systems, economics, or a related field

Preferred Qualifications

• Experience with Oracle, SAP, or other large-scale enterprise systems
• Background in consulting, internal transformation teams, process improvement, or continuous improvement functions
• Exposure to engineered-to-order, custom product, manufacturing, or complex operational environments is helpful
• Familiarity with tools and methods related to Lean, Six Sigma, Agile, project leadership, root cause analysis, or continuous improvement
• MBA or other advanced degree is a plus
• Interest in artificial intelligence tools and how they can support better business processes is a plus

Ideal Profile

This role is a strong fit for someone who acts like a business athlete or Swiss army knife. You can step into an evolving situation, assess what matters, ask smart questions, build a plan, and move work forward without waiting for perfect structure. You are comfortable with complexity, calm under pressure, and credible with stakeholders at multiple levels.

Interested?

Please apply today for consideration as interviews are currently being conducted.

This position is not eligible for sponsorship. US Citizenship or Green Card is required.

The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, \"to create the most enjoyable shopping experience possible for our Guests.\" Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
• Eager and assertive to answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
• Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
• Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
• Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
• Maintain and build good Guest relationships to develop a client based business
• Lead by example with a high level of showmanship, excellent customer service and attentiveness
• Recognize and communicate Guest Levels with the Team
• Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
• Coachable; consistently welcomes feedback from Manager to improve sales presentations
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
• Plan sales goals with Store Manager
• Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
• Passion for product education and showmanship to create results

Teammate Recruiting, Training and Development

• Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
• Coach and create relationships through Guest Loyalty and Guest Preferred
• Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
• Maintain a positive attitude at all times creating a positive floor culture
• Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
• Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
• Motivate Teammates to initiate and complete daily tasks set by Store Management
• Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
• Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
• Execute actions from department calendars and track on the Weekly Delegation Worksheet
• Demonstrate leadership actions during segments
• Demonstrate how to get the Guest involved with product
• Be vocal and continuously update fellow leader and Team
• Responsible for asking for and remembering Guest names
• Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
• Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
• Help execute all segments to support business goals
• Assist Store Manager in Recruitment of all store staffing needs
• Understand how to explain pay and Buckle Benefits
• Responsible for keeping up to date with contact list and adding top talent on the team consistently
• Execution/training on Leadership playbook
• Accountability of all characteristic pieces
• SPG Teammate/leader training shifts
• Responsible for training and coaching with manager on all non-sales positions
• Assertive to execute actions with constantly changing sales focuses
• Ability to identify and follow through on all Teammate training needs

Visual Merchandise Management

• Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
• Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
• Partner with Store Manager to delegate, demonstrate, and review all 4 zones
• Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
• Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
• Give informational and influential store tours
• Ensure sales floor is consistently sized and new freight is appropriately displayed
• Exhibit ability to create changes to improve store's overall performance via Performance Tracker
• Ability to foresee and anticipate changes in product and act independently to improve overall visual results
• Responsible for visual standards on floor and backroom

Operations

• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
• Understand and utilize planner including completion of Opening and Closing Checklists
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Follow all Loss Prevention guidelines, including daily bag and purse checks
• Ability to execute and teach all Point of Sale (\"POS\") procedures
• Appropriately handle calls from Corporate Office
• Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
• Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
• Ability to navigate and execute all tools on the home page
• Knowledge and ability to give guidance and feedback to all non-sales positions
• Complete all scheduled shifts and cover shifts when needed
• Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner

Join the Griffin Team: Regional Hard Goods Sales Manager Opportunity

Are you a driven, strategic sales leader ready to make a major impact in a fast-growing horticultural organization?

At Griffin Greenhouse Supplies, we’re seeking a Regional Hard Goods Sales Manager to lead, inspire, and develop a high-performing team of Sales Representatives across a designated region. If you’re passionate about coaching talent, building customer relationships, and driving growth, this is your chance to join one of the nation’s top horticultural suppliers!

What You’ll Do:

• Coach, mentor, and support Sales Representatives to achieve sales and profit goals across your region.
• Manage new hire onboarding and ongoing development to ensure strong sales skills and product knowledge.
• Understand and analyze regional market dynamics including trends, pricing, competition, and customer behavior.
• Travel throughout the region to strengthen customer relationships, uncover opportunities, and guide rep performance.
• Partner with internal business managers, operations managers, and customer service leadership to support regional operations.
• Collaborate with vendor partners on customer visits, promotions, and sales opportunities.
• Work cross-functionally with regional Green Goods and Retail Sales Managers to maximize coverage, value-added service, and cross-selling.
• Guide sales reps in maintaining and expanding business, prospecting new opportunities, and driving year-over-year growth.
• Lead annual forecasting and budgeting activities for the region.
• Make key staffing decisions including hiring, performance management, and corrective action when needed.
• Represent Griffin at trade shows, grower events, and industry meetings.
• Support catalog and publication development through feedback and insights.
• Conduct monthly virtual meetings with your region and cross-functional partners.
• Travel 40-50% within the region, with additional travel for expos, company meetings, and industry trials.

Qualifications:

• High school diploma or GED accepted in place of a degree when accompanied by sufficient relevant work experience.
• Bachelor’s degree in agriculture, Horticulture, Ag Business, Marketing, or related field required.
• Proven sales and team leadership experience required; horticultural industry experience strongly preferred.
• Ability to coach, develop, and inspire multiple Sales Representatives across several territories.
• Strong verbal and written communication skills with the ability to deliver clear expectations and feedback.
• Excellent relationship-building skills with the ability to work effectively with diverse personalities and customer types.
• Strong analytical and problem-solving skills with the ability to work under pressure and adapt to change.
• Proficiency using MS Office (Outlook, Word, Excel, PowerPoint) and integrated sales systems.
• Valid driver’s license and willingness to travel 40-50%.

What We Offer

• Medical, dental, and vision insurance coverage starting on the first of the month following 30 days of employment.
• Company-paid short-term and long-term disability, as well as life insurance
• Paid Time Off (PTO) including floating holidays, sick/personal days, and vacation time
• 401(k) plan with a 25% company match up to 6%
• Company Profit Sharing Plan
• We offer a summer perk that supports work–life balance: eligible staff may be eligible for “50/50 Fridays” for occasional early release.
• Employees receive 8 hours of paid volunteer time each year
• Tuition reimbursement program
• Christmas holiday bonus

OUR COMMITMENT TO YOU

At Griffin, we are committed to fair and equal treatment of all employees and future applicants. We believe that diversity fosters innovation and collaboration, making us a stronger organization. We hold ourselves accountable for maintaining a workplace free from discrimination and expect our employees to treat one another with respect. Together, we work towards a workplace where every voice is valued, every perspective is embraced, and every opportunity is accessible.

Our commitment extends to all aspects of employment, from recruitment to advancement, ensuring a fair and equitable environment for all team members. We recruit, hire, promote, transfer, and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, status as a covered veteran or any other protected classification under law.

Griffin is EOE, ADA and E-Verify compliant.

The salary for this role will be determined based on various factors, including your skills, qualifications, experience, and location. The salary range for this position is between $85,000.00 and $100,000.00 and may be adjusted in the future. In addition, this position is eligible for comprehensive benefits, including health, disability, life, dental, vision, and retirement plans.

Attorney Manager, Appeals & Rebuttals

A healthcare services organization is seeking an attorney-trained leader to manage provider and supplier enrollment appeals and rebuttals in a CMS-regulated Medicare environment. This is a law-degree-required management role responsible for overseeing appeal and rebuttal operations, guiding attorney-level written work, evaluating complex case records, and ensuring outcomes are timely, well-documented, and aligned with CMS guidance, contractual requirements, and internal procedures.

Candidates must have a J.D. and/or LL.M. from an ABA-accredited law school plus post-law-degree experience in administrative law or legal writing and research. Candidates without these qualifications will not be considered.

This role is a remote, permanent opportunity with occasional travel as needed for client-related meetings.

Applicants without the required law degree and post-law-degree legal experience will not be considered.

Compensation:

• Base salary: $100,000 to $130,000
• Bonus: 10% target bonus

Work Model:

• Remote
• Approved hiring states only: AL, FL, GA, MS, NC, SC, TX, or PA
• Preference for candidates near Northeast Florida or Mechanicsburg, PA, but this is not required
• Travel may be required based on client needs, though frequency is not yet defined

Position Overview:

The Attorney Manager, Appeals & Rebuttals, leads the day-to-day management of provider and supplier enrollment appeal and rebuttal operations in a structured Medicare environment. This role requires strong legal writing and research capability, sound regulatory judgment, disciplined execution, and the ability to manage complex administrative case workflows with consistency and precision.

This individual will supervise approximately 4 to 6 direct reports, maintain performance metrics for timeliness and quality, and partner closely with leadership, compliance, and legal stakeholders to support accurate, evidence-based case outcomes.

This is not a general healthcare operation, grievance-only, provider enrollment-only, paralegal, claims, revenue cycle, or compliance-only management role. It is a law-degree-required legal operations role for candidates with attorney-level writing, research, and administrative review experience.

Key Responsibilities:

Legal Operations, Leadership, and Compliance:

• Lead daily operations for provider and supplier enrollment appeals and rebuttals in a CMS-regulated environment
• Supervise and develop a small team responsible for appeal and rebuttal workflow, written case development, quality review, and administrative case processing
• Maintain team performance metrics tied to timeliness, quality, and compliance expectations
• Review complex appeal and rebuttal matters, assess facts and documentation, and guide consistent, well-supported outcomes aligned with CMS guidance and contractual requirements
• Ensure appeal and rebuttal narratives are supported by evidence, policy, and regulatory requirements
• Translate contractual and regulatory updates into operational workflows, written procedures, and team guidance
• Identify trends, risks, and process improvement opportunities and escalate issues as appropriate
• Support development and maintenance of documentation standards, administrative record quality, and defensible case handling practices

Appeals and Rebuttal Strategy:

• Lead strategy for appeal and rebuttal responses involving provider and supplier enrollment determinations
• Oversee the preparation and review of written narratives, case summaries, and supporting documentation
• Establish and maintain processes that promote timely, accurate, and compliant case handling
• Use workflow and performance data to identify recurring issues, improve quality, and strengthen operational consistency
• Incorporate findings into training, process updates, and policy refinement

Cross-Functional Collaboration:

• Serve as a subject matter resource and escalation point for internal leaders and partner teams
• Coordinate with internal and external legal stakeholders on documentation, case strategy, and administrative record development
• Support interactions with federal client stakeholders as needed regarding appealable and rebuttable determinations
• Collaborate across teams to improve upstream processes and reduce avoidable appeal volume
• Present trends, risks, and recommendations to senior leadership

Required Qualifications:

• J.D. and/or LL.M. from an ABA-accredited law school
• 3+ years of experience in administrative law or post-J.D./post-LL.M. legal writing and research
• 5+ years of supervisory or team leadership experience in legal writing, legal research, and/or administrative law
• Demonstrated ability to make objective decisions in a structured, high-compliance environment
• Experience analyzing workflows and performance data to improve operations and support regulatory compliance
• Strong verbal and written communication skills
• Ability to collaborate effectively across leadership, compliance, legal, and partner teams
• Ability to pass an additional Government ICT background investigation required for access to government systems

Preferred Qualifications:

• Supervisory or management experience in a Medicare production environment
• Experience supporting provider or supplier enrollment appeals, rebuttals, or related regulatory operations
• Experience working with CMS guidance, federal program requirements, and contractual service obligations
• Experience managing teams responsible for structured case review, written determinations, or administrative review workflows

Ideal Background:

• Prior experience leading structured appeals or rebuttal workflows in a highly regulated environment
• Strong legal writing and documentation discipline
• Experience reviewing complex records, applying policy and regulatory requirements, and guiding consistent outcomes
• Experience operating in environments where timeliness, quality, compliance, and audit readiness are critical
• Comfort working in a highly structured role with repetitive review responsibilities and clear performance expectations

Additional Information:

• Approximately 4 to 6 direct reports
• Role supports a function required by a federal client
• Travel may be needed for client-related meetings
• Start timing is flexible for the right candidate

Application:

Candidates with an ABA-accredited J.D. and/or LL.M., attorney-level legal writing and research experience, and management experience in administrative law or regulated healthcare appeals environments are encouraged to apply.

Applicants without the required law degree and post-law-degree legal experience will not be considered.

Job Summary

Under the direction of the Vice President - Marketing, the Market Development Manager for Industrial Automation will lead strategic initiatives to expand HellermannTyton's presence in factory automation markets. This role focuses on identifying growth opportunities, developing go-to-market strategies, and driving the adoption of innovative cable management solutions for automated manufacturing environments. The position works independently and collaborates with multiple departments, including Sales, Marketing, Engineering, and Operations.

Essential Functions:

Market Strategy & Development

• 
  
  
• Define and execute industrial automation strategies, with emphasis on factory automation and cable management solutions.
  
  
• Conduct market assessments, identify high-growth segments, and develop actionable plans.
  
  
• Collaborate with Sales, Product Management, Engineering, and Marketing Communications to align strategies and resources.
  
  
• Partner with key commercial stakeholders to determine customer needs and lead the development of new products and marketing deliverables required to expand the company's market position.
  
  

Business Growth & Partnerships

• 
  
  
• Build relationships with OEMs, system integrators, and channel partners in the automation sectors.
  
  
• Develop strategic partnerships to penetrate new markets and expand share in existing ones.
  
  
• Participate in industry-related committees as applicable. Interpret code and industry changes and ensure HellermannTyton has the right specifications and products to enable new business.
  
  

Product Development Support

• 
  
  
• Work closely with Product Category Managers, Concept Team, and Engineering to set design, compliance, and performance specifications for new product developments in assigned markets.
  
  
• Provide market intelligence to guide product roadmap and ensure alignment with customer needs.
  
  

Sales Enablement & Execution

• 
  
  
• Support Key Account Managers and channel teams with technical expertise and market insights.
  
  
• Key contributor of new product launches, marketing deliverables, and deployment to the internal and external sales teams, channel, and key influencers in the market. Work closely with the marketing communications team to ensure deliverables further the company's brand equity and are created for maximum impact and results.
  
  
• Drive execution of cable management initiatives and other differentiated solutions for automation environments.
  
  

Performance Monitoring

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• Establish KPIs, track progress, and report quarterly on market penetration and revenue growth.
  
  
• Adjust strategies based on performance metrics and evolving market dynamics.
  
  
• Monitor and evaluate the competitive landscape in North America and globally. Develop deliverables and products to further differentiate HellermannTyton in the market.
  
  

Success in this role will require:

• 
  
  
• Ability to quickly and competently develop solutions-based differentiation models utilizing product, capability, corporate value, and market relationships.
  
  
• Ability to assess market needs and competition and develop a strategy that positions us as the market leader.
  
  
• History of creativity, innovation, inquisitiveness, and ethical behavior.
  
  
• Synthesize complex or diverse information. Collect and research data. Use intuition and experience to complement data.
  
  
• Proven experience in developing and executing business cases. Make sound decisions in new product and program development for profitable growth.
  
  
• Excellent skills in project organization, tracking, and communication of progress.
  
  

What You'll Bring

• 
  
  
• Bachelor's degree from a 4-year accredited college or university.
  
  
• 5+ years' experience in an industrial automation environment operating in a senior product management or market development role with a manufacturer.
  
  
• Strong project management, interpersonal, leadership, organizational and written/verbal communication skills required; ability to sell ideas and present strategies at an executive level.
  
  
• Excellent verbal and written skills. Proven ability to communicate value to different customer influencers - from the specifier to executive management
  
  
• Ability to travel up to 40% of the time.
  
  
• Must have a valid driver's license, with an acceptable driving record, along with adequate insurance
  
  

#LI-MS1 #LI-Hybrid