Advantage Technical Jobs in Usa

Technology Partners is leading a search for one of our clients. This role will be onsite 3-4 times per week.

About the Role

As a Technical Support Analyst specializing in Help Desk functions, you will play a crucial role in providing technical assistance and support to end-users within our organization. Your primary responsibility will be to ensure efficient resolution of IT-related issues, maintain excellent customer service, and contribute to the overall stability of our IT environment. This position demands strong communication skills, technical expertise, and a customer-centric approach.

Responsibilities

• Help Desk Support:
• Respond promptly to incoming technical support requests via phone, email, or ticketing system.
• Provide first-level troubleshooting and issue resolution for hardware, software, and network problems.
• Document all support interactions, including issue details, troubleshooting steps, and resolutions, in a comprehensive manner.
• End-User Assistance:
• Assist end-users in setting up, configuring, and troubleshooting desktops, laptops, mobile devices, and peripherals.
• Educate users on basic IT concepts and best practices to prevent recurring issues.
• Ensure a positive customer experience by providing empathetic and courteous service.
• Software and Application Support:
• Install, update, and configure software applications and operating systems for end-users.
• Troubleshoot software-related issues, including application errors and compatibility problems.
• Collaborate with other teams for advanced software support and escalation.
• Hardware Support:
• Diagnose and resolve hardware issues, such as malfunctioning components or peripherals.
• Coordinate hardware repairs and replacements when necessary.
• Maintain an accurate inventory of hardware assets.
• Network Support:
• Assist with basic network connectivity issues, including troubleshooting internet connectivity and VPN problems.
• Escalate complex network issues to the appropriate team for resolution.
• Documentation and Knowledge Sharing:
• Create and update knowledge base articles and FAQs to facilitate self-help for end-users.
• Document common issues and resolutions to expedite future problem-solving.
• User Training:
• Conduct user training sessions on IT tools, security awareness, and best practices.
• Provide guidance on password management and security protocols.
• IT Policy Adherence:
• Ensure end-users adhere to IT policies and security protocols.
• Report any potential security breaches or policy violations promptly.
• Continuous Improvement:
• Participate in team meetings and share insights for improving the Help Desk support process.
• Stay updated on the latest IT trends and technologies through training and self-study.

Qualifications

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in technical support, particularly in a Help Desk environment.
• Strong knowledge of Windows operating systems.
• Familiarity with common software applications, productivity tools, and collaboration platforms.
• Excellent problem-solving skills and the ability to troubleshoot technical issues methodically.
• Exceptional communication and customer service skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
• Familiarity with ticketing systems (e.g., FreshService, ServiceNow, Zendesk) and remote support tools.

• Completes daily technical training on the floor to assist with the Certification of team members in their roles.
• Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed.
• Assists with tracking, evaluating, and measuring training locally using the company's Dept. Training Standards & Learning System tools.
• Supports site specific technical learning solution creation (SOP's, Guided Workflows, Technical Learning Aids - to assist with training)
• Develops, builds, and maintains relationships with trainees & leaders in their role.
• Participates in new teammate hiring process - assesses candidates' skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
• Conducts training on all shifts.
• Influences others to be safety-minded.
• Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content.
• Additional duties as assigned.

• Improve local team performance through increasing skills and time to certification processes.
• Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training - a continuous improvement mindset.

• Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR's and leading people or teams (self-awareness)
• Accountability: Holds self and others responsible for actions and results
• Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus.
• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
• Quality: Actively work to ensure quality is ensured while minimizing waste

• 1 - 3 years' experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
• 2 - 4 years' experience in a manufacturing environment preferred
• Knowledge of Learning Management Systems preferred.
• Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms

• Facilitation/ Presentation Skills
• Influencing
• Partnering
• Problem Solving/ Continuous Improvement
• Professionalism

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities
• An attractive wage, reflecting skills, competencies, and potential.
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work.

Technical Designer, Furniture

SAUSALITO, CA

Serena & Lily is seeking a Technical Furniture Designer to join our Design Team. The ideal candidate will be responsible for the technical development process of all furniture categories. This role involves ensuring that quality, accuracy and on time execution in a cost-effective manner of all furniture projects from concept to production, are met while maintaining brand integrity. This position reports directly to CDO.

RESPONSIBILITIES:

• Translate design direction from CDO into detailed technical specs with accurate renderings to illustrate concept ideals.
• Develop and implement product development strategies aligned with company goals and market trends.
• Identify opportunities for innovation in furniture production, materials, and production processes.

Project Management

• Translate design direction from CDO into detailed technical specs with accurate renderings to illustrate concept ideals.
• Oversee the product development lifecycle, from initial renderings to cads, to sample and swatch reviews.
• Clearly communicate to agents and vendors calls outs and comments in a timely manner.
• Develop new finishes and color panels and ensure consistency through production.
• Ensure projects are delivered on time, within budget, and meet quality standards.
• Own the sharing of information in weekly PD meetings.
• Keep all documents and shared tools current and up to date.
• Maintain and organize swatch libraries.
• Cad all cushions where applicable and all outdoor covers for outdoor collections.
• Confirm PI sheets are accurate.
• Review and comment on furniture renewal swatches in a timely manner.

Quality & Compliance

• Establish and maintain quality assurance protocols throughout the product development process.
• Ensure all products meet regulatory and safety standards for target markets.
• Address and resolve product issues promptly and effectively.

Key Personal Attributes

• Strategic thinking and ability to align product development with business goals.
• Strong problem-solving skills and adaptability in a dynamic environment.
• Attention to detail and commitment to quality.
• Collaborative mindset with the ability to develop strong cross functional and respectful relationships.
• Strong work ethic with an ability to turn on a dime.
• Be part of a small tight knit team with a desire to jump in where needed to assist in department projects.

QUALIFICATIONS:

• Bachelor’s degree in industrial design, Product Development, Engineering, or related field.
• 5+ years of experience in furniture product development.
• Strong knowledge of furniture design, materials, manufacturing processes, and industry standards.
• Proven track record of managing multiple complex product development projects.
• Excellent leadership, communication, and interpersonal skills.
• A high level of proficiency in design software (e.g., AutoCAD, SolidWorks) and project management tools.
• Experience with sustainability practices in furniture design is a plus.

COMPENSATION:

• $100-130k per year is the anticipated starting base pay for this role. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.
• Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily’s benefits. Employees can enroll in our company’s 401k plan. During the first year of employment, full-time employees accrue twenty-one days of PTO and seven paid holidays throughout the year.

Company Description

Founded in 2009, 32 Degrees is an activewear-inspired brand designed for department and specialty stores. The company utilizes innovative fabric technologies to create products such as ultra-light down packable jackets, innerwear, base layers, and a full athleisure line. Featuring advanced warming and cooling technologies, 32 Degrees Heat products provide lightweight warmth with anti-odor and anti-static benefits, while 32 Degrees Cool technology includes fast-drying, moisture-wicking fabrics to keep wearers dry and comfortable.

Role Description

This is a full-time, on-site role located in New York, NY for an Assistant/Associate Technical Designer.

The role involves supporting garment construction and fitting processes, collaborating on pattern making, and assisting with technical design aspects. Additional responsibilities include ensuring design accuracy and maintaining quality standards throughout the product lifecycle.

Qualifications

Assistant Tech -

• Minimum 1 year experience in Technical design - Internship experience is acceptable
• Associate Tech - Minimum 2-3 years experience in Technical design
• Experience with Technical Design and a strong understanding of Garment Construction
• Proficiency in Fitting processes and Pattern Making
• Knowledge of Architecture principles as they apply to apparel design
• Excellent attention to detail with strong problem-solving abilities
• Ability to collaborate effectively with cross-functional teams
• Bachelor’s degree in Fashion Design, Apparel Design, or a related field preferred
• Proficient Microsoft Excel skill is required
• General Computer skill set is required
• Some level of Adobe Illustrator skill set is required

About the Role

We are excited to be adding a seasoned Sr Technical Designer, Apparel to the Ariat team who enjoys working in a dynamic, fast-paced environment and has great technical accuracy and expertise. You will be responsible for owning one or more categories, ensuring fit and quality standards are well executed and consistent across all styles.

The Ariat Technical Design team is committed to creating well-fitting, high-quality products for best client experience. You have an extraordinary opportunity to work in a collaborative environment that has a commitment to innovation, quality, integrity, teamwork, and respect.

You’ll Make a Difference By

• Working with accessible and approachable leaders and teams
• Impacting change in a culture that promotes doing it differently and beyond status quo
• Connecting people to the lifestyles and experiences they love
• Developing innovative product that athletes and general consumers are excited about
• Creating and seizing opportunities to lead special project initiatives
• Assisting with other responsibilities based on business needs

About You

• 10+ years of experience in Technical Design: Performance Apparel
• A deep expertise and understanding of fit, patternmaking, grading, technical construction, costing, and fabrics
• A trained eye for proportion, balance and aesthetic details
• The ability to command a room and lead projects, meetings, fit sessions
• Extensive experience working with factories; full understanding of equipment, garment cutting/sewing/QA/QC process
• Proficiency in computer skills; use of Adobe Illustrator, MS Office Suite; Centric PLM (or similar PLM system), and 2D patternmaking systems (Accumark a plus)
• Exceptional multi-tasker and communicator, extremely detail oriented, and possess exceptional organizational skills
• An energized approach to collaboration and strong influence with partners and vendors
• Are fast acting and adapts to change quickly
• Passion for managing a product lifecycle and meeting deadlines
• Curiosity and zest for improving process and efficiency

About Ariat

Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work and play outdoors, and care about performance, quality, comfort, and style.

The salary range for this position is $105,000 - $125,000 per year.

The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.

Ariat’s holistic benefits package for full-time team members includes (but is not limited to):

• Medical, dental, vision, and life insurance options
• Expanded wellness and mental health benefits
• Paid time off (PTO), paid holidays, and paid volunteer days
• 401(k) with company match
• Bonus incentive plans
• Team member discount on Ariat merchandise

Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.

Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email

Please see our Employment Candidate Privacy Policy at to learn more about how we collect, use, retain and disclose Personal Information.

Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.

About the Role

We are excited to be adding a seasoned Technical Designer to the Ariat team who enjoys working in a dynamic, fast-paced environment and has great technical accuracy and expertise. The Ariat Technical Design team is committed to creating well-fitting, high-quality products for best client experience. You have an extraordinary opportunity to work in a collaborative environment that has a commitment to innovation, quality, integrity, teamwork, and respect.

You’ll Make a Difference By

• Working with accessible and approachable leaders and teams.
• Impacting change in a culture that promotes doing it differently and beyond status quo.
• Connecting people to the lifestyles and experiences they love.
• Developing innovative product that athletes and general consumers are excited about.
• Creating and seizing opportunities to lead special project initiatives.
• Other duties as assigned.

About You

• 5+ years of experience in Technical Design.
• A deep expertise and understanding of fit, patternmaking, grading, technical construction, costing, and fabrics.
• A trained eye for proportion, balance and aesthetic details.
• The ability to command a room and lead projects, meetings, fit sessions.
• Experience working with factories; understanding of equipment, garment cutting/sewing/QA/QC process.
• Proficiency in computer skills; use of Adobe Illustrator, MS Office Suite; Centric PLM (or similar PLM system), and 2D patternmaking systems. (Accumark a plus)
• CLO 3D experience a plus.
• Exceptional multi-tasker and communicator, extremely detail oriented, and possess exceptional organizational skills.
• An energized approach to collaboration and strong influence with partners and vendors.
• Are fast acting and adapts to change quickly.
• Passion for managing a product lifecycle and meeting deadlines.
• Curiosity and zest for improving process and efficiency.

About Ariat

Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work and play outdoors, and care about performance, quality, comfort, and style.

The pay range for this position is $40-45 an hour.

The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.

This contract position may be eligible for select benefits through the payrolling agency. Benefits may include medical, dental, and vision insurance options and 401k.

Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email

Please see our Employment Candidate Privacy Policy at to learn more about how we collect, use, retain and disclose Personal Information.

Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.

Job Description

About the job

About the Company

With facilities in Northeast (Ashtabula) Ohio and El Paso, Texas, we emerged as a trusted leader in the metal finishing industry. We proudly serve North America’s leading manufacturers and distributors.

Our automated facilities, talented mix of experienced platers and continuous improvement professionals, and our data-driven, systems approach to plating enable us to consistently process parts correctly and on time.

We have the capability to plate complex and delicate parts, and we possess the flexibility to handle high-volume orders as well as small lot orders.

Summary/Objective of Role

The Technical Director is responsible for the performance and stability of our plating chemistry and wastewater treatment (WWT) systems.

This role ensures chemistry and WWT processes operate safely, consistently, efficiently and within defined operating parameters so production reliably meets customer specifications. The role focuses on building and maintaining disciplined process control systems so plating chemistry and wastewater treatment operate predictably and support stable production.

The Technical Director leads the company’s chemistry teams across all facilities, establishes strong process control systems, and drives continuous improvement.

We operate facilities in Ashtabula, Ohio; Jefferson, Ohio; and El Paso, Texas, each with a chemistry and wastewater treatment team reporting to the Technical Director.

Essential Functions

Process Control

• Define operating targets and specification limits for plating chemistry and WWT systems
• Ensure plating baths remain within optimal operating parameters
• Review titration, Hull cell, and lab data to detect and correct issues
• Lead root cause analysis when plating results fall outside expectations

Wastewater Treatment & Compliance

• Ensure wastewater treatment systems consistently operate within permitted limits
• Troubleshoot treatment issues and restore process control
• Maintain compliance with EPA and environmental regulations

Leadership

• Lead Chemistry Managers and Chemistry Technicians across all facilities
• Set clear expectations and hold teams accountable for performance
• Coach and develop team members to strengthen technical capability

Continuous Improvement

• Reduce process variation, scrap, rework, and chemical consumption
• Work with suppliers and industry experts to evaluate new chemistries and processes
• Identify opportunities to improve plating efficiency and reliability

Cross-Functional Collaboration

• Partner with Operations, Maintenance, Quality, and Procurement to improve process performance
• Support troubleshooting, product development, and operational improvements

Systems & Metrics Ownership

• Establish process controls and monitoring systems for plating chemistry and WWT
• Ensure lab data and operating metrics are consistently recorded and reviewed
• Identify trends before processes move out of control
• Standardize best practices across all facilities

Required Education, Experience, Skills, and Needs

• Bachelor’s degree in Chemistry, Chemical Engineering, Materials Science, or related field
• 7–10+ years of experience in electroplating
• Strong knowledge of plating chemistry control and wastewater treatment systems
• Experience leading technical or process teams in a manufacturing environment
• Strong troubleshooting and root cause analysis skills
• Ability to use data to monitor and improve process performance
• Comfortable working in a cross-functional teams.
• Willing to reside within 30 miles of Ashtabula County, Ohio.
• Strong computer skills
• Comfortable working in a high-energy, continuous improvement, results-focused environment

Preferred Experience and Education

• 10 or more years of experience supervising a staff of 5 or more associates
• Familiar with TrueChem software