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Title: B2B/VAS Supervisor

Salary: $70k-80k

Duration: PERM

Location: Perris, CA (onsite 5 days a week)

Job Summary

The B2B / VAS Supervisor oversees all business‑to‑business (B2B) fulfillment operations and value‑added services (VAS) production activities. This role is responsible for ensuring accurate, compliant, and on‑time B2B shipments while managing VAS workflows such as kitting, labeling, bundling, assembly, rework, and special projects. The Supervisor partners closely with internal teams to align production schedules, meet customer requirements, control costs, and maintain quality standards.

Key Responsibilities

B2B Fulfillment Oversight

• Supervise day‑to‑day B2B order processing, shipping, and fulfillment operations
• Ensure compliance with customer routing guides, labeling requirements, pallet standards, and documentation
• Coordinate LTL and FTL freight shipments and work with carriers to meet delivery timelines
• Monitor and reduce chargebacks through proactive compliance and process improvement
• Partner with customers and internal teams on forecasts, deadlines, and shipment requirements
• Track and report KPIs including OTIF, compliance accuracy, and shipping costs

VAS / Production Management

• Oversee all value‑added services (VAS) and production workflows, including kitting, labeling, bundling, assembly, rework, and special projects
• Plan labor, timelines, and resources for production and VAS initiatives
• Ensure quality standards and client specifications are consistently met
• Coordinate production schedules with B2B and DTC teams to support shipping timelines
• Track labor costs and project profitability
• Develop and maintain SOPs for repeatable VAS services
• Train, coach, and supervise production staff and team leads

Cross‑Functional Leadership

• Serve as a key point of contact between fulfillment, production, and operations leadership
• Identify process improvements to increase efficiency, accuracy, and scalability
• Support continuous improvement initiatives across B2B and VAS operations

Qualifications

• 3+ years of experience in B2B/wholesale fulfillment, VAS, production, or light assembly
• Strong knowledge of retailer routing guides, pallet standards, and compliance requirements
• Experience coordinating LTL/FTL freight
• Background in a warehouse or 3PL environment preferred
• Strong organizational and project management skills
• Detail‑oriented with a quality‑first mindset
• Proven ability to lead, train, and manage teams in a fast‑paced environment

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

We're looking for an experienced and thoughtful Lead Ads Policy Manager to join our Content Product policy team. Our policy team keeps Pinterest a safe, positive and welcoming environment for our 450+ million global users by developing industry-leading content policies. You'll develop policies on generative AI, advise on new product risk, autonomously lead complex projects, and set the strategy for the AI policy function. You'll ensure our product policies are enforceable at scale and build a strong relationship with product teams. You'll seek out feedback from internal stakeholders and external experts and collaborate with our Product, Engineering, Legal, Public Policy, and Communications teams. This role will sometimes involve reviewing graphic and disturbing content and discussing difficult subjects.

What you'll do:

• 
  
• Collaborate with your Policy teammates, cross-functional partners, executives and outside experts to craft industry-leading generative AI policies to protect Pinners and keep Pinterest safe and inspiring.
  
• Partner with Trust & Safety, Product, and Engineering teams to embed AI safety best practices in product launches and scale AI policy enforcement globally.
  
• Anticipate opportunities and advise on risks of new generative AI policies to help keep Pinterest ahead of the next challenge
  
• Drive regulatory and compliance efforts for content policy matters
  
• Partner with the leadership team to set strategy for product policies, including how to prioritize among competing demands for our time and expertise, and mentor others
  
• Continuously evaluate and iterate on our policy approaches
  
• Evaluate high-profile escalations
  
• Facilitate and productively engage in complex policy discussions, including respectfully challenging team members and xfn partners, using contrarian techniques to strengthen policy analysis, and incorporating new and diverse viewpoints
  

What we're looking for:

• 
  
• Bachelor's degree in a relevant field such as public policy, research or equivalent experience.
  
• Substantial experience with AI policy, generative AI systems, trust and safety operations, or policy development for AI-driven products, including drafting guidance for a global audience and managing escalations.
  
• Strong understanding of global online safety trends, generative AI and LLMs ; can identify and mitigate policy risk areas
  
• Experience developing and scaling AI policy and enforcement at a global level.
  
• An autonomous leader with strong writing skills and great verbal communication
  
• A skilled relationship builder who maintains collaborative partnerships within your team, across the company, and with outside audiences. Demonstrated experience working with cross-functional teams including Operations, Product, Legal, Public Policy and Comms
  
• Excellent project management skills and ability to work on multiple projects
  
• Excellent judgment and critical thinking skills: you can assess numerous inputs, weigh tradeoffs, manage ambiguity, and make difficult decisions
  
• A thoughtful leader with a demonstrated experience leading complex projects and mentoring others
  

Relocation Statement:

• 
  
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

In-Office Requirement Statement:

• 
  
• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
  
• This role will need to be in the office for in-person collaboration 1-2 times a quarter and therefore can be situated anywhere in the country.
  

#LI-REMOTE

#LI-ARMM78

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

Team & Mission

The Measurement Products team helps advertisers measure the incremental impact of their Pinterest campaigns and make informed investment decisions. We own and operate core measurement products including Pinterest Conversion Lift (PCL) Studies and Brand Lift Studies.

We build the platform these products run on and are evolving it into our nextgen Measurement Hub, an extensible platform that enables faster product iteration, onboarding of new study types, and deeper integration with Pinterest's enterprise data and experimentation systems. Our mission is to measure true incremental impact and translate it into actionable insights for advertisers and partners.

Role Summary

We're seeking a Staff Engineer to lead the architecture and technical direction of the measurement platform behind how advertisers understand the impact of their investment on Pinterest. You'll drive endtoend platform evolution (pipelines, services, correctness, reliability), partner closely with Product and Data Science, and raise the bar on rigor, trust, and operational excellence in ads measurement.

• 
  
• Own endtoend architecture and delivery of features for lift measurement products, from design and implementation through rollout and ongoing reliability.
  
• Design, build, and optimize largescale data pipelines that power study setup, experiment execution, and results computation.
  
• Drive AI enablement across the team by building the supporting tooling and processes (CI checks, test strategy, templates), coaching engineers, and ensuring adoption results in sustained improvements to delivery speed and system quality.
  
• Translate measurement methodology into production systems: partner with Data Science to operationalize study design requirements into pipelines, services, tooling, and guardrails.
  
• Build "rigor by default" mechanisms: automated data validation, randomization/holdout integrity checks, imbalance diagnostics, and continuous verification/backtesting.
  
• Raise the bar on data quality and trust: define SLAs, build monitoring and anomaly detection, and lead rootcause analysis for pipeline and study issues.
  
• Mentor and up level engineers, driving strong technical execution and crossfunctional collaboration.
  

• 
  
• BS+ in Computer Science (or related field) or equivalent practical experience.
  
• 8+ years of professional software engineering experience, with a focus on dataintensive systems.
  
• Strong proficiency building and operating largescale data pipelines (batch and/or streaming) using Java/Scala/Kotlin or Python, plus SQL.
  
• Experience designing reliable services and APIs, with solid foundations in distributed systems, data modeling, and performance optimization.
  
• Demonstrated ability to transform a team's engineering workflow using AI-from pilot to broad adoption-through tooling, enablement, and change leadership, with clear metrics (cycle time, defect rate, on-call load, incident rate).
  
• Experience in AdTech and measurement products (e.g., conversion lift, brand lift) or adjacent experimentation/analytics platforms.
  
• Working knowledge of experimentation and causal measurement fundamentals (randomization, holdouts, confounders, significance, power).
  
• Practical experience with backtesting, controlled rollouts, and continuous verification for correctness in measurement/analytics systems.
  
• Demonstrated ability to lead large crossfunctional initiatives, drive alignment, and deliver measurable impact through technical leadership.
  

In-Office Requirement Statement:

• 
  
• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role
  

Relocation Statement:

• 
  
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

#LI-REMOTE

#LI-KK6

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

Founded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (aka a16z) is a venture capital firm that backs bold entrepreneurs building the future through technology. We are stage agnostic. We invest in seed to venture to growth-stage technology companies, across AI, bio + healthcare, consumer, crypto, enterprise, fintech, games, and companies building toward American dynamism. a16z has $90B under management across multiple funds.

We've established a team that is defined by respect for the entrepreneur and the company-building process; we know what it's like to be in the founder's shoes. We've invested in companies like Anduril, Airbnb, Coinbase, Cursor, Databricks, Deel, Figma, GitHub, Roblox, SpaceX, and Stripe. Our team is at the forefront of new technology, helping founders and their companies impact and change the world.

a16z is growing and we are looking to bring on a dynamic operations partner for our investing team. This team is on the front lines of our mission and innovation, managing the a16z deal process, from initial inbound deals to partnership meetings. In this role, you will be responsible for the program management of our deal process and working cross-functionally with one or more of our funds and the investing teams associated with them.

We are looking for a strong program manager who can work autonomously to keep our deal process on track through strong organizational skills, being detail oriented, and working at the highest level of integrity and confidentiality. You will be working closely with all members of the investing team. It'll be critical for you to establish yourself as an expert on the deal process so you can provide the guidance, influence, and support required to get deals done!

We would love to hear from you if you believe in and demonstrate the utmost respect and empathy for all entrepreneurs and their work and have proven experience in high pressure executive-facing situations, working with a variety of founder styles and with the ability to handle all with action and grace.

This is an in-person role that requires that the individual be based in the Menlo Park, CA or San Francisco, CA office and be able to attend meetings in either office. There will be quarterly travel to our other offices.

• Build and cultivate long-term relationships with the Investing, Legal, and operating teams
• Understand and translate the investing team's needs into effective processes and systems to continue to grow best in class operational solutions, designed to keep pace with the investing team's ambitions
• Use your 0-1 building skills by operationalizing special projects that align with investing teams goals
• Be the expert in the a16z deal process and systems to Investing Partners and continue to scale the existing processes
• Schedule, prepare materials for, and manage partnership meetings.
• Track, manage, and report on funds

• You have experience working at a technology company, preferably in strategy and operations or program management
• You have experience translating business needs into tangible processes
• You have a proven ability to operate autonomously, manage multiple priorities across disparate workstreams, thrive in ambiguity, demonstrate flexibility and execute consistently and efficiently in a dynamic environment
• You are extremely responsive and thrive on getting things done
• You are a lifelong learner and can quickly synthesize complex information
• You have the ability to quickly build trust with other team members as well as founders and broader cross-functional teams
• You demonstrate exceptional communication, interpersonal and presentation skills, with a focus on detail and executive presence
• Low ego, high empathy, and the capacity to collaborate effectively with diverse teams
• You have a desire and ability to learn about venture capital, new domains, and technologies quickly
• You are comfortable working with Salesforce CRM as well as business reporting tools

The anticipated salary range for this role is between $169,000 - $197,000, actual starting pay may vary based on a range of factors which can include experience, skills, and scope.

This role is eligible to participate in the a16z carry program and various discretionary bonus programs as well as benefit and perquisite plans including health, dental, vision, disability, life insurance, 401K plan, vacation, and sick leave.

• We do only first class business and only in a first class way
• We take a long view of relationships, because we are in the relationship business
• We believe in the future and bet the firm that way
• We are all different, we recognize that, and we win
• We celebrate the good times
• We do it for the team
• We play to win

At a16z we are always looking to hire the absolute best talent and recognize that diversity in our experiences and backgrounds is what makes us stronger. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, veteran status, and any other status. These differences are what enables us to work towards the future we envision for ourselves, our portfolio companies, and the World.

Our organization participates in E-Verify. Click here to learn about E-Verify.

Andreessen Horowitz hereby reserves the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.

• AOR experience
• Launch experience
• HCP & Patient experience
• Bachelor’s degree or equivalent education plus professional experience required
• Approximately 10+ years of client services, agency, digital pharmaceutical, and healthcare-related experience required
• Subject matter expert for digital, media and technology marketing and advertising, including new product launches
• Ability to maintain revenue results from developed strategic marketing campaigns
• Proven leader in fast-paced, agile work environments
• Ability to excel while wearing many hats; comfortable with making fast decisions
• Excels at leading large teams and has the ability to serve as a leader to cross-functional project teams across the organization
• Exceptional coaching and mentoring skills
• Ability to negotiate contract and work assignments
• Creative thinker with analytical skills
  
  

A clinical-stage biotech in the RNAi space is seeking an Associate Director or Senior Manager of CMC to lead external manufacturing activities for a key therapeutic program.

Key Responsibilities

• Manage drug product manufacturing with global CDMOs
• Lead tech transfer, scale-up, and GMP manufacturing campaigns
• Manage batch records, deviations, and quality documentation
• Coordinate analytical testing and stability activities
• Contribute to CMC sections of regulatory submissions

Qualifications

• ~8–10 years of CMC or technical operations experience
• Strong experience managing CDMO manufacturing programs
• Background in GMP manufacturing and tech transfer
• Experience supporting clinical-stage development
• Oligonucleotide experience preferred

Please reach out to for more information.

Marketing | Strategy | Client Services

We’re looking for a confident and collaborative Senior Account Manager to join our client's marketin team. This position plays a pivotal role in overseeing high-visibility customer marketing programs, including coupons, Green Line games, and the Premier loyalty initiative.

As the scope and visibility of these programs have grown, we’re seeking someone who can bring strategic leadership, drive team performance, and manage key client relationships. The role includes leading internal discussions, and guiding the execution of more comple and visible initiatives.

Key Responsibilities:

• Oversee day-to-day operations of lclient marketing programs
• Lead strategy and client presentations with confidence and clarity
• Partner with internal and external stakeholders to ensure campaign success
• Travel occasionally client meetings

Qualifications:

• 5+ years as an Account Manager ready to step up
• Experience managing others and leading cross-functional teams
• Strong preference for candidates with animal health or pharmaceutical (pet or human) industry exposure
• Marketing account management background is required
• A dynamic and proactive communicator, especially in virtual environments

Work Environment

• Hybrid

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

Pinterest is looking for a Sr. Staff Quantitative Researcher (Quant UXR) to lead quantitative research at the intersection of our consumer- and advertiser-facing orgs. We're looking for a seasoned quantitative researcher ready to identify the most important ecosystem-level questions and to create and execute a learning agenda to address them. In this role, you'll bring expertise in behavioral analysis, statistical modeling, and survey methods to design, execute, and communicate strategic research on a deadline in a fast-paced environment. You'll uncover opportunities and solutions that balance engagement and revenue goals, present your results to senior audiences, and partner with other leaders to develop strategy that executes on our learnings. With this role, you'll have ownership of a broad problem space, autonomy to set and execute the learning agenda, and impact over the holistic Pinner experience.

What you'll do:

• 
  
• Work across monetization teams and as needed collaborate with consumer facing orgs to define and address complex, monetization impacting ecosystem - questions with implications for the business and overall user experience
  
• Proactively guide teams to the most important questions and problems to address for users and/or the business; set the quantitative learning agenda for Monetization and decide on the best approaches to address it
  
• Prioritize and conduct quantitative research that varies in approach, scale, scope, timeframe and methodology, while balancing effort against priority and impact
  
• Explore the intersection of perceptions/attitudes and behaviors through surveys and deep behavioral analysis
  
• Participate in the development of user-centric metrics for Monetization teams while aiding in the development of core centric user metrics
  
• Elevate topics from the learning agenda that would be best to present to senior leadership and tailor deliverables and socialization efforts for these audiences.
  
• Bring together a holistic understanding of the problem space from behavioral analyses, experiment learnings, qualitative insights, and own work to inform product and business decisions
  
• Lead strategic initiatives and actively engage in the development of strategy with Product, Design, Engineering, and Data Science partners
  
• Partner with research managers to set the quantitative research direction and provide guidance to more junior quantitative researchers
  
  

What we're looking for:

• 
  
• Bachelor's/Master's degree in a relevant field such as human computer interaction or psychology or equivalent experience
  
• 7+ years of experience in quantitative product/user experience research with experience leading end-to-end quantitative research studies; an advanced degree in Statistics, Mathematics, or Economics is a plus but not required
  
• Experience with Ad product development/UX research preferred
  
• Knowledgeable of relevant statistical concepts (significance testing, regression/linear models).
  
• Experience with a wide range of quantitative research approaches and methods, experimentation at scale, various survey methodologies and advanced data techniques (Max Diff, Conjoint, Segmentations, Drivers Analysis)
  
• Experience with longitudinal analysis, multilevel/mixed effects modeling, and survey weighting and strong SQL and Quantitative Programming skills (R, Python, etc.).
  
• Ability to synthesize data from multiple sources (surveys, behavioral, 3rd party) to craft clear insights with strategic business impact)
  
• Strong storytelling skills with experience turning data into actionable insights and socializing across different departments (from ad sales executives to data scientists to high-level executives)
  
• Adept communicator with a bias toward action and an excellent collaborator, able to build strong relationships within various cross functional teams within and outside of the monetization org.
  
• Self-starter and problem solver who proactively partners with other (qual and quant) researchers and cross-functional partners, including Product, Data Science, Finance, Product Marketing, Content, Sales, Marketing, Comms, and Brand, to develop new research initiatives with high comfort working in ambiguity
  
• Knows how to 'right size' research approach, i.e., when to deploy tried and tested tools and when to try something new
  
• PhD preferred, in computational social sciences (e.g. Economics, sociology, psychology), statistics, computer science, related field, or equivalent practical experience
  

Relocation Statement:

• 
  
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

In-Office Requirement Statement:

• 
  
• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  
• This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
  

#LI-BL5

#LI-REMOTE

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

Job description

At Kenco Logistics, you're more than just a team member—you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

Site dedicated Industrial Engineers are in a co-managed environment with Operational leaders, setting the overall project priorities to deliver value to customer networks. This position supports the Kenco Operating System (KOS) model of cultural transformation through the integration operational excellence principles across the enterprise and its value streams to create a complete systemic view, leading to consistent achievement of results.

Functions

• Develop best practices and cost reduction activities

• Lead LMS (Labor Management System) integration efforts with WCS (Warehouse Control System) and WMS (Warehouse Management System)

• Facility Layout and MHE Design

• Partner closely with Customers and Kenco Operations to achieve project results

• Track value (Value Creation Index, or VCI) created from all assigned projects

• Ensure Work Measurement systems are developed, implemented and effective

• Ensure warehouse flow, conduct zoning and slotting assessments, profile analysis etc.

• Continuous Improvement of the Kenco Operating System (KOS)

• Conduct process observations and time-motion studies

• Help sites analyze labor management data to drive operational decisions

• Line Balancing and one-piece flow simulation analysis

• Zoning/slotting and Profile analysis

• Takt time methods

• Value Stream Mapping (VSM), process mapping and data collection

• Measurement Systems Analysis (MSA)

• Process Capability and performance (Cp/Cpk)

• Exploratory Data Analysis, Hypothesis Testing and Analytical methods

• Process Improvement Methods

• Waste Analysis (Value Added vs Non-Value Added activities, VA-NVA)

• Statistical Process Control (SPC)

• Control Charting and Control Planning

• Gain input from customers to define project priority, set goals and objectives and obtain feedback on performance

• Align the organization around lean principles and drive establishment of lean systems in all areas through use of Hoshin planning activities

• Ensure that the correct tools be utilized to solve the most important problems affecting our customer's satisfaction, quality, cost and delivery.

• Develop and implement appropriate companywide measurement systems that drive correct behaviors and support attaining business goals

• Utilize lean and six sigma methodologies to reduce waste and variation within the operation

• Understand Solutions design, Financial model, and Contract Pricing

Qualifications

• Bachelor's degree in industrial or Logistics Engineering or related discipline

• 3 - 5 years of applied experience in a distribution setting (or 3PL), or a master's degree with 2 years of experience

• Lean Six Sigma Green Belt required

• Lean Six Sigma Black Belt preferred

• Proficiency in Project Management

• Experience with WCS, Automation solutions preferred

• Programming knowledge preferred (Python, R, C++)

• Experience in a customer facing role defining expectations and achieving results

• Demonstrated ability to effectively analyze data to identify trends, performance results, and opportunities for improvement

Competencies

• Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.

• Communicate for Impact - Proactively communicate with all stakeholders throughout the life cycle of programs and projects.

• Influencing Others - Can quickly find common ground and can solve problems for the good of the organization with a minimal amount of noise. Authentically gains trust and support of peers.

• Managing Transitions/ Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.

• Strategic Agility - Enable Kenco to remain competitive by adjusting and adapting to innovative ideas necessary to support Kenco's long-term organizational strategy.

Travel Requirements

• This position is expected to travel approximately 25% or less.

• A passport is not required, but recommended

Benefits offered:

• Medical insurance including HSA, HRA and FSA accounts

• Supplemental insurance including critical illness, hospital indemnity, accidental injury

• Dental Insurance

• Vision Insurance

• Basic Life and Supplemental Life

• Short Term and Long Term Disability

• Paid Parental Leave

• 401(k)

• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)

• Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.

Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

Please click the image to download the EEOC 'Know Your Rights; Discrimination is Illegal' posting.

California residents please enter or copy/paste the address below into your address bar

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

The AV Installation and Support Services Technician is responsible for the installation, termination, testing, troubleshooting, and maintenance of low-voltage cabling systems, including voice, data, and video.

Assigned to Client and works full time from onsite location responsible for Installation and then maintaining the system after installation. Will conduct Preventive Maintenance and will assist with Service Tickets as needed. Will work with REMOTE support to troubleshoot Service Tickets as required.

This role ensures all work complies with industry standards and client requirements, with a focus on quality, safety, and efficiency. Technician will work onsite and will be responsible for preventive maintenance of the systems and will work with remote service technicians to address service tickets as needed.

What You'll Do:

• 
  
  
• Install, terminate, and test copper and fiber optic cabling for voice, data, and video systems.
  
  
• Interpret blueprints, floor plans, and wiring diagrams to determine cabling requirements and optimal routing.
  
  
• Perform troubleshooting and repairs on structured cabling systems and related hardware.
  
  
• Ensure all installations comply with relevant standards.
  
  
• Document all work performed, including test results and as-built drawings using BlueBeam.
  
  
• Collaborate with project managers, engineers, and other trades to ensure successful project completion.
  
  
• Maintain tools, equipment, and a safe, organized work environment.
  
  
• Provide technical support and guidance as needed.
  
  
• Participate in ongoing training to stay current with industry best practices and standards.
  
  
• Oversee all on-site activity on the active project job site and address any issues necessary to achieve quality and timeline standards
  
  
• Oversee all field operations and report progress, status and issues.
  
  
• Supervises the physical installation of a wide variety of technology into a wide variety of locations
  
  
• Maintains all quality control on jobsite, checking all work from subcontractors and union trades. Managing any discrepancies in our standards
  
  
• Able to read and understand functional design drawings and cable riser diagrams
  
  
• Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Manager
  
  
• Able to build and wire custom panels from engineering drawings
  
  
• Advanced Fiber optic cable handling, installation termination and testing
  
  
• Responsible for tracking and maintaining toolkits, job material boxes, company vehicles and materials inventories. Keep clean, orderly and well documented
  
  
• Responsible for tracking and maintaining their personal licenses, certifications and qualifications. (Some states have specific requirements in this area)
  
  
• Maintain daily record of time worked on specific projects for timesheet entry. Maintain an activity log and a personnel log for skills to report on recommended improvements.
  
  
• Conduct routine Preventative Maintenance and logs as required.
  
  
• Work with Remote support for service tickets that require escalation.
  
  

Complexity:

This level of technician will be responsible for performing tasks on clients' jobsites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only field technician in many situations and will be responsible for delegating work, working with remote support, and communicating with key stakeholders on behalf of the company. Requires maintaining quality control on all field work. This position requires the highest level of technical and people skills along with great communication skills.

Decision Making Authority:

This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general, the service manager, project manager and supervisor are available to answer questions, but this position is very independent and will be looked upon to make many onsite decisions on behalf of the service manager and company. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.

Physical Working Environment:

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• Work is performed in commercial, industrial, and construction environments.
  
  
• May require working in confined spaces, on ladders, lifts, or at heights.
  
  
• Must be able to lift and carry up to 50 lbs.
  
  
• Exposure to varying weather conditions and construction site hazards.
  
  

Physical Demands:

The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis.

Employee will be responsible for their safety while on job sites and comply with all safety regulations in place by the client and Diversified. Use of PPE could be required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to be mobile around the client site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 50 pounds in construction areas.

The individual is regularly required to use keyboards, test equipment and controls required for installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel:

Travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee must possess a valid Passport for entry onto client site. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Occasional travel by airplane for out-of-town projects is required.

Safety:

Maintain and wear appropriate PPE as the job and tasks require it.

Ensure hazards are addressed and rectified in a timely manner.

What You'll Bring:

Education & Certifications:

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• High school diploma or equivalent required.
  
  

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• Must possess the E06 Limited Energy Systems License
  
  

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• OSHA 30 Certificate required
  
  
• Must have a valid US Passport.
  
  
• Must have a valid driver's license and adhere to our insurance requirements
  
  

Required Skills/Qualifications:

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• Minimum 2 years of experience in low-voltage or structured cabling installation.
  
  
• Possess advanced AV installation skills
  
  
• Familiarity with a wide range of audio, video and networking equipment
  
  
• Proficient in the use of cable testers, hand tools, and power tools.
  
  
• Ability to read and interpret technical documents and blueprints.
  
  
• Must have knowledge of the following programs: Teams, Outlook, Excel, OneNote, BlueBeam/Adobe Reader
  
  
• Willingness to travel to job sites as required.
  
  
• Excellent troubleshooting and problem-solving skills.
  
  
• Strong communication and teamwork abilities.
  
  
• Good verbal communication skills and good customer service skills
  
  
• Ability to diagnose, troubleshoot and resolve technical problems
  
  
• Able to work indoors/outdoors, standing, sitting and ladder use. Able to lift 50lbs.
  
  

Preferred Skills/Qualifications:

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• Experience with Service Now preferred.
  
  
• Experience with Software House preferred.
  
  

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• AVIXA CTS Certification is preferred.
  
  

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• AVIXA CTS-I Certification is highly encouraged
  
  

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• Installer (Level 1 or 2), Technician, or equivalent structured cabling certification preferred.
  
  
• Additional certifications from recognized structured cabling governing bodies are a plus.
  
  

Other relevant certifications may be required or preferred based on the technology focus of the position

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

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• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.