Acf Global Logistics Jobs in Usa

We are the world's #1 gummi candy manufacturer. It's a great time to join our growing organization and help spread "Childlike Happiness" (one of our core values) to consumers across the United States. Are you HARIBO?

The Transportation Logistics Analyst is responsible for analyzing and optimizing our transportation process, working with 3PL carriers to get our product to retailers across the United States. Focusing on outbound shipments, the Transportation Logistics Analyst will trace, track, and record OTR-Over The Road shipments while focusing on ways to optimize the transportation process, create efficiencies, and reduce costs. Additional responsibilities include daily and weekly calls with 3PL carriers, create shipments through EDI/Electronic Data Interchange and SAP, analyze data, and run outbound transportation related reports.

Located on-site at the HARIBO of America corporate headquarters in Rosemont, Illinois, the Transportation Logistics Analyst will have a Bachelor's Degree and at least three years of experience working in logistics, transportation carrier/freight industry or related logistics roles. Additionally, will possess advanced Excel skills.

Responsibilities

• Focus on outbound (OB) transportation with 3PL, OTR-Over The Road carriers
• Track orders and shipments
• Create shipments and transfers, review orders, review shipments, upload data in our EDI and SAP systems and review for errors
• Attend daily and weekly calls with 3PL carriers
• Run reports, analyze data, make recommendations to improve efficiency and reduce costs
• Utilize Excel for reporting and analysis

Qualifications:

• Bachelor's Degree
• 3+ years of related experience in logistics, transportation carrier/freight industry, or related role
• Prior experience utilizing an ERP system for logistics/supply chain purposes
• Demonstrated strong Excel skills

Preferred Qualifications:

• Experience working with, or for, 3PL transporation carrier providers
• Experience using a TMS - Transportation Management System
• SAP experience
• Prior experience utilizing EDI / Electronic Data Interface within the logistics/supply chain industry
• Experience with load planning in the transportation industry
• Advanced working knowledge of Excel including: data entry, pivot tables, sorting, filtering, graphing, and formulas (SUM, SUMIF, COUNT, COUNTIF, PRODUCT, VLOOKUP, INDEX, MATCH, etc)
• Prior experience in the CPG / consumer packaged goods industry

Skills:

• Advanced Excel skills
• Demonstrated strong communication skills, both written and verbal
• Demonstrated ability to use critical thinking and solve problems
• Strong analytical skills, attention to detail, highly organized

Compensation and Benefits

Target Hiring Pay Range: $70,000 - $85,000 annually

This pay range represents the min/max target annual base salary range HARIBO of America, Inc. may pay for this position at the time of this posting. Please note, a candidate's offered annual salary will be determined by a variety of factors, including but not limited to, the candidate's relevant education, experience, qualifications, skills, internal equity, and the geographical location of the role. In addition to the base salary, HARIBO of America, Inc. offers a comprehensive benefits package to support the well-being of our associates and their families. HARIBO of America, Inc. is committed to fair and equitable pay practices and complies with all applicable federal, state, and local laws regarding pay transparency.

HARIBO of America, Inc. is an Equal Employment Opportunity Employer and maintains a Drug-Free Workplace. Employment at HARIBO of America, Inc. is subject to post offer, pre-employment drug testing. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, including protected veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. HARIBO also prohibits harassment of applicants or employees based on any of these protected categories. It is also HARIBO's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

HARIBO is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation to assist with completing the electronic application, please contact the location for which you are applying and ask to speak with the human resources representative or email .

LMI is seeking a skilled Logistics and Strategy Integration Consultant to provide day-to-day leadership, analytical and strategic logistics support services to our DoD client. The ideal candidate is experienced in DoD supply chain management with a deep understanding of contingency support, supply chain risk management and vendor threat mitigation. This is a hybrid role which requires at least 2-3 days per week on-client site in Arlington, VA; return to full on-site performance may be required with little to no advanced notice.

LMI is a consultancy dedicated to powering a future-ready, high-performing government, drawing from expertise in digital and analytic solutions, logistics, and management advisory services. We deliver integrated capabilities that incorporate emerging technologies and are tailored to customers' unique mission needs, backed by objective research and data analysis. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies.

LMI has been named a 2024 #BestPlacestoWork in the United States by Built In! We are honored to be recognized as a company that values a people-centered culture, and we are grateful to our employees for making this possible!

• Perform duties as task lead to ensure that vendor threat mitigation (VTM) and contingency support (CS) program development, implementation, monitoring and reporting are executed in a timely and professional manner to the client's satisfaction.
• Support client efforts to develop and institutionalize VTM capability within DoD and in collaboration with the whole of government.
• Support supply chain risk management program development efforts.
• Provide support to government organizations such as the OSD Staff, the Joint Staff, and the Combatant Commanders in the areas of Operational Contract Support and Vendor Threat Mitigation to ensure enterprise wide efficient, cost-effective end-to-end performance.
• Work with a diverse set of stakeholders in geographically disbursed areas.
• Analyze and assess DoD and other government agency logistics and supply chain policies and procedures against current performance metrics and make recommendations on policy and/or process improvements.
• Provide administrative and technical writing support for the successful maintenance and update of DoD and other government agency operational contract support and vendor threat mitigation issuances and directives.
• Plan the logistics and facilitation of large-scale working groups (+100 attendees) with interagency partners with both virtual and in-person meeting sessions. This includes the development of agendas, presentations, white papers, meeting summaries, rosters, and other items.
• Track actions/taskings related to VTM lines of effort; support the review of vendor threat mitigation processes and policies; and maintain VTM distribution lists and rosters.
• Develop and publish agenda, meeting summary, and draft talking points for government client(s) and senior leadership.
• Conduct outreach with other DoD and interagency personnel with a high degree of professionalism.
• Provide administrative and technical writing support for the successful maintenance and update of DoD and other government agency operational contract support and vendor threat mitigation issuances and directives.
• Prepare and finalize correspondence including letters, memoranda, briefings, speeches, presentations, meeting minutes, and reports. Maintain communication mediums including distribution lists, rosters, and SharePoint sites.
• Schedule internal and external meetings, including reservation of conference space, notification to attendees, parking requests, visitor access control and all arrangements from set-up to completion.
• Maintain confidential or sensitive information and documents.
• Performs liaison with staffs of high-level government officials, private industry, special interest, and user groups. Responds to inquiries on policy and other matters on behalf of and consistent with the government lead's views.

• Master's degree in logistics, business analytics and/or other sustainment background is preferred.
• 10 years relevant experience required.
• Strong understanding of supply chain risk management principles, tools and methodologies.
• Knowledge of logistics and transportation operations.
• Prior military or DoD civilian/contractor experience (preferred).
• Understanding of OSD and DoD organizational structure.
• Demonstrated ability to use MS Office Suite to include Word, PowerPoint, and Excel.
• Superior communication skills, both oral and written.
• High energy, enthusiasm, tact, ability to effectively interact with senior executives from Government and industry as well as Pentagon staff members.
• Ability to create and foster a cooperative work environment.
• Self-directed, detail oriented in completing assigned tasks, able to adapt to changing work efforts and manage impact of shifting priorities.
• This position requires an active security clearance at the TOP SECRET level. You must be a US citizen.

Targeted Salary Range - $108,000 - $150,000

The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.

Position Summary

The Warehouse & Logistics Supervisor leads daily warehouse and logistics operations in a fast-paced manufacturing environment, ensuring the efficient flow of raw materials and finished goods to support production schedules and customer deliveries.

This role is responsible for supervising warehouse personnel, managing inbound and outbound logistics, and ensuring accurate inventory management through effective use of ERP/MRP systems. The supervisor also drives operational improvements that enhance productivity, inventory accuracy, and on-time delivery performance.

Working cross-functionally with production, procurement, planning, and customer service teams, the Warehouse & Logistics Supervisor plays a key role in maintaining operational continuity and supporting high-volume customer fulfillment.

Position Responsibilities- Essential

Warehouse Operations Leadership

• Supervise daily warehouse activities including receiving, storage, inventory control, picking, packing, and shipping.
• Lead warehouse personnel through work assignment, training, coaching, and performance management.
• Manage workforce scheduling and resource allocation to support operational priorities and shifting production demands.
• Promote a culture of safety, accountability, and operational excellence across warehouse operations.

Logistics & Transportation Management

• Coordinate inbound and outbound logistics to ensure timely and cost-effective delivery of materials and finished goods.
• Manage relationships with logistics providers, freight carriers, and customs partners for domestic and international shipments.
• Monitor transportation schedules, shipment tracking, and dock capacity to ensure efficient material flow.
• Support freight negotiations and shipping cost optimization where applicable.

Inventory & ERP/MRP Management

• Oversee accurate inventory transactions and material movements within the ERP/MRP system (Microsoft Dynamics 365 preferred).
• Ensure inventory accuracy through cycle counts, audits, and reconciliation activities.
• Investigate and resolve inventory discrepancies, stock shortages, and operational issues.
• Support operational reporting and data analysis to improve warehouse performance and inventory control.

Cross-Functional Supply Chain Coordination

• Collaborate with production, procurement, and inventory planning teams to ensure materials are available to meet manufacturing schedules.
• Coordinate shipment schedules and order fulfillment with customer service and sales teams.
• Serve as a key operational contact for internal stakeholders, suppliers, and logistics partners.

Process Improvement & Operational Excellence

• Monitor warehouse performance metrics to identify inefficiencies and improvement opportunities.
• Drive continuous improvement initiatives focused on productivity, workflow efficiency, and service levels.
• Support the development of standardized processes and scalable warehouse practices.
• Contribute to capacity planning, workflow optimization, and operational process improvements.

Compliance & Safety

• Ensure compliance with company policies, safety regulations, and operational procedures.
• Maintain proper documentation for shipping, receiving, and inventory control activities.
• Promote safe material handling practices and a strong safety culture within the warehouse.

Essential Skills and Experience

• Bachelor's degree in supply chain, Operations, Business, or a related field preferred; a combination of education and relevant industry experience will also be considered.3+ years of experience in warehouse, logistics, or manufacturing operations.
• Experience working with ERP/MRP systems in a manufacturing environment (Microsoft Dynamics 365 preferred).
• Strong analytical and data management skills using Excel or similar tools.
• Experience with Lean Manufacturing, Six Sigma, or process improvement methodologies is a plus.
• Ability to manage multiple priorities in a fast-paced production environment.
• Strong communication, coordination, and problem-solving skills.

Reporting & Management Responsibilities

• Manage a team of 25 members spread across 12 hours.

What Success Looks Like

• Reliable inbound material flow that supports uninterrupted production.
• Accurate inventory visibility and improved inventory control.
• Efficient shipping operations with high on-time delivery performance.
• Streamlined logistics processes that reduce operational friction and cost.

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

As the Sr. Manager, Outbound Logistics you will be an integral leader in the strategy development and execution of final mile distribution processes. This position is responsible for executional processes within the distribution centers’ warehouse, final mile delivery performance, and total cost management. The ideal candidate combines strong analytical capability, operational excellence, and the ability to collaborate and manage partners through evolving business needs while empowering and developing their team.

LOCATION

This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.

WHAT YOU’LL DO

• Serve as the escalation point for Regional Logistics Leaders and facilitate the resolution of complex issues and network‑wide adjustments to standard work, including development and execution of business continuity plans.

• Partner with corporate and field restaurant operations to ensure Logistics Leaders gather the voice of the customer and drive continuous improvement in ordering, receiving, and delivery performance.

• Standardize and refine network processes, identifying risks, assigning stakeholders, and ensuring accountability through communication and training partnering with cross-functional partners and the Communications team.

• Monitor controllable and non‑controllable cost drivers and partner with Regional Logistics Leaders to standardize efficiencies and reduce cost variability.

• Lead the Outbound Logistics function, driving technology needs, process improvements, margin enhancement, and business‑case development.

• Collaborate cross‑functionally on LTOs, new menu items, equipment tests, and operational initiatives, resolving logistics issues and guiding communication with distributors.

• Partner with the Inbound Logistics Manager to assess quarterly DC capacity needs and maintain a long‑term DC roadmap.

• Work closely with FSQA to distribute food safety policies and updates, verifying compliance across distribution partners.

• Lead annual budgeting and negotiation strategy with the Sr. Director, Logistics for the distribution network and develop a high‑performing Outbound Logistics team through coaching and clear direction.

WHAT YOU’LL BRING TO THE TABLE

• High school diploma or general education degree (GED) required.
• Bachelor's Degree (BA/BS) from 4-year college or university preferred; and/or equivalent experience considered.
• MBA or Six Sigma Belt certification preferred.
• 5-8 years of experience in Supply Chain, Logistics, Operations and 3PL or Warehouse Experience required.
• 3+ years of supervisory experience.
• WMS, Oracle, Continuous Improvement, Contract Negotiation, Pricing Models, food safety compliance and foodservice/temp control experience preferred.
• Leverage and standardize WMS across operators, building relationships and enforcing requirements.
• Leverage critical thinking and strong analytical skills to execute solutions, communication and training.
• Possess extraordinary organization skills and ability to prioritize projects and complex issues in a fast-moving environment.
• This position will include national coverage with anticipated domestic travel on a quarterly basis.

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $150,000.00–$222,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

The Vendor Procurement & Carrier Strategy Manager is responsible for leading the sourcing, procurement, onboarding, performance management, and compliance oversight of third-party vendors and transportation carriers supporting Safeway Logistics and ECW operations. This role ensures the organization maintains a reliable, compliant, and cost-effective carrier and vendor network while mitigating operational, financial, legal, and regulatory risks.

The position plays a strategic role in capacity planning, carrier procurement strategy, cost management, and vendor compliance while partnering closely with Operations, Sales, Customer Solutions, Safety, Legal, and Finance teams to support scalable logistics solutions and customer growth.

Key Responsibilities

Vendor Procurement & Management

• Lead the sourcing, evaluation, and selection of transportation, warehousing, and logistics-related vendors and carriers.
• Negotiate vendor and carrier contracts including pricing structures, service level agreements (SLAs), fuel programs, accessorial schedules, and renewal terms.
• Maintain a centralized vendor and carrier database including contracts, certifications, insurance documentation, compliance records, and performance data.
• Monitor vendor and carrier performance against KPIs and SLAs, addressing deficiencies and implementing corrective actions.
• Establish vendor and carrier scorecards to evaluate cost efficiency, service reliability, safety performance, on-time delivery, and claims ratios.
• Conduct quarterly business reviews (QBRs) with key strategic vendors and carriers to drive performance improvements and operational alignment.

Carrier Procurement & Network Strategy

• Develop and execute a carrier procurement strategy to ensure sufficient transportation capacity for all customer freight, including peak season and surge volume requirements.
• Build and maintain a diverse, reliable carrier network across transportation modes including FTL, LTL, and final mile.
• Identify, evaluate, and onboard new carriers and brokers to support expanding customer needs while ensuring compliance and service expectations.
• Conduct market analysis on lane rates, capacity trends, and carrier performance to optimize transportation cost and service levels.
• Lead annual and quarterly RFP/RFQ bid events for major transportation lanes and customer programs.
• Develop lane pricing strategies to support competitive customer quotes while protecting company margins.
• Maintain a centralized rate repository for all contracted carriers to ensure accurate and accessible pricing for internal teams.

Compliance & Risk Management

• Ensure all vendors and carriers comply with applicable federal, state, and local regulations including DOT, FMCSA, OSHA, and insurance requirements.
• Oversee vendor and carrier onboarding processes including background checks, insurance verification, licensing, and safety documentation.
• Implement a carrier risk management model to identify high-risk vendors or carriers and enforce remediation plans or removal when necessary.
• Partner with Safety and Legal teams to manage claims, incident investigations, and carrier corrective action plans.
• Support regulatory audits, inspections, and compliance reviews related to third-party vendors and carriers.

Capacity Planning & Cross-Functional Collaboration

• Partner with Operations and Customer Service teams to forecast freight demand and align carrier capacity accordingly.
• Work closely with Customer Solutions and Operations to match carriers with customer requirements including special handling, temperature-controlled shipments, high-value freight, and time-sensitive deliveries.
• Support Sales teams with carrier network insights during customer onboarding, pricing development, and logistics solution design.
• Lead weekly cross-functional reviews to evaluate capacity planning, carrier performance, and cost-to-serve analysis.
• Develop and track KPIs for carrier and vendor performance including:
• On-time pickup and delivery
• Tender acceptance rates
• Claims frequency
• Safety performance
• Cost efficiency

Reporting & Technology Enablement

• Provide leadership with regular reporting on vendor compliance, carrier performance, cost trends, and risk exposure.
• Implement and leverage logistics technology tools including TMS platforms, carrier portals, and analytics dashboards to improve procurement visibility and decision-making.
• Maintain accurate reporting for leadership to support strategic planning and operational improvements.

Required Qualifications

• 5+ years of experience in vendor procurement, carrier procurement, supply chain management, or logistics operations
• Strong knowledge of transportation compliance and regulatory requirements
• Proven experience managing carrier/vendor contracts, procurement processes, and risk mitigation strategies
• Experience negotiating transportation pricing, carrier agreements, and service contracts
• Strong analytical, negotiation, and problem-solving skills
• Experience working cross-functionally with operations, sales, and compliance teams

Preferred Qualifications

• Experience in 3PL, transportation management, or warehousing environments
• Familiarity with DOT, FMCSA, safety compliance, and carrier qualification programs
• Experience leading transportation procurement events (RFP/RFQ)
• Strong collaboration and cross-functional leadership capabilities
• Experience using TMS systems, logistics analytics tools, or procurement platforms

Account Manager (Expedite Logistics)

We’re growing at EXPRESS Logistics and hiring Account Managers to support and expand our customer base. This role is designed for logistics professionals who understand freight flow and want to own customer relationships after the sale- ensuring execution, service, and long-term account growth.

As an Account Manager, you’ll act as the central point of contact between customers, sales, and operations, managing daily freight activity while identifying opportunities to strengthen and grow each account.

What You’ll Do

• Own day-to-day customer relationships following sales handoff
• Manage and distribute quote requests for Expedite, and some FTL
• Coordinate closely with sales and operations to ensure accurate pricing and execution
• Support RFQ/RFP bid packages and account reviews
• Monitor service performance, resolve issues, and maintain strong communication
• Identify upsell and growth opportunities within existing accounts

What We’re Looking For

• Experience in logistics, transportation, brokerage, or freight operations
• Strong communication and relationship-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Detail-oriented, proactive, and solution-driven mindset

Why Express Logistics

• Established logistics provider with over 20 years in the industry
• Growing team with clear paths for advancement
• High-impact role supporting customer retention and profitability
• Collaborative environment that values execution and accountability

If you have logistics experience and enjoy managing freight, customers, and relationships, we’d love to connect.

Apply here or message me directly to learn more.

TRC Talent Solutions is proud to partner with a leading manufacturing and distribution organization seeking a Supply Chain & Logistics Manager to join their team. This is an exciting opportunity for a driven professional who thrives in fast-paced environments, enjoys optimizing operations, and wants to make a measurable impact across the entire supply chain.

Summary

The Supply Chain & Logistics Manager will oversee end-to-end supply chain operations including procurement, inventory management, transportation, and distribution. This role is responsible for driving efficiency, reducing costs, and improving service levels across the organization. The ideal candidate is both strategic and hands-on, with the ability to lead initiatives while also managing day-to-day logistics operations.

Responsibilities

• Oversee end-to-end supply chain operations including planning, sourcing, logistics, and distribution
• Manage transportation, warehousing, and 3PL relationships to ensure on-time delivery and cost efficiency
• Analyze supply chain performance metrics (KPIs) and implement improvements
• Optimize inventory levels to balance cost, availability, and service levels
• Collaborate with procurement, production, and sales teams to align supply and demand
• Identify and implement cost-saving initiatives across logistics and supply chain processes
• Lead continuous improvement initiatives using Lean, Six Sigma, or similar methodologies
• Manage vendor relationships, contracts, and performance expectations
• Ensure compliance with company policies, safety standards, and regulatory requirements
• Develop and mentor team members while driving accountability and performance

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field
• 5+ years of experience in supply chain, logistics, or operations management
• Experience in manufacturing, distribution, or industrial environments
• Strong knowledge of supply chain systems (ERP, WMS, TMS)
• Proven ability to analyze data and drive operational improvements
• Experience managing vendors, carriers, and/or 3PL partners
• Strong leadership, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Lean, Six Sigma, or APICS certifications are a plus

If you are a supply chain professional who enjoys improving operations, driving efficiency, and making a direct impact on business performance, we encourage you to apply.

Logistics & Warehouse Planner

Job Description

The Logistics & Warehouse Planner is responsible for coordinating material flow, warehouse activities, and inventory levels across multiple projects. You'll work closely with warehouse leads, production teams, purchasing, and suppliers to ensure materials are available when needed—avoiding shortages, delays, or inefficiencies.

Job Summary

You'll plan and schedule deliveries, oversee warehouse allocation, track inventory levels, and align purchasing expectations to maintain a steady flow of materials throughout the operation. As a central point of communication between warehouse operations, suppliers, carriers, and internal teams, you will manage inquiries, delivery updates, schedule changes, and cancellations while keeping communication clear and consistent.

Essential Functions

Determine required materials based on production schedules and warehouse stock levels.

Generate RFQs, purchase orders, and replenishment requests as needed.

Ensure incoming materials meet specifications, quality requirements, and cost standards.

Maintain accurate inventory records and ensure consistent supply to support daily operations.

Coordinate cross-department communication on inventory needs, delivery timelines, and supplier payments.

Track warehouse throughput, inbound/outbound volumes, and material usage trends.

Schedule and oversee the receipt, storage, staging, and delivery of materials and finished goods.

Liaise with suppliers, distributors, carriers, and internal teams regarding logistics and warehouse requirements.

Manage inventory discrepancies, schedule changes, and order cancellations.

Prepare cost estimates, inventory forecasts, KPIs, and operational performance reports.

Essential Requirements

Ability to analyze demand forecasts, warehouse capacity, and material consumption.

Experience generating RFQs, purchase orders, replenishment schedules, or logistics documentation.

Knowledge of warehouse operations, material compliance, inventory control, and cost management.

Strong organizational, communication, and problem-solving skills.

Ability to prioritize tasks and work in a fast-paced environment.

Other Functions

Collaborate with quality control to ensure incoming and outgoing materials meet company standards.

Identify warehouse bottlenecks, improve material flow, and support continuous improvement initiatives.

Monitor market trends, supplier performance, and customer needs to adjust inventory strategies.

Support cycle counts, physical inventory, and warehouse audits.

Job Requirements

Bachelor's Degree in Supply Chain, Logistics, Operations Management, Business, Industrial Engineering, or related field (or equivalent experience).

Prior experience in logistics planning, warehouse coordination, or inventory management preferred.

Job Type: Full-time

Director of Reverse Logistics

The Director of Reverse Logistics is responsible for the strategic oversight and operational execution of the company’s reverse supply chain ecosystem including product returns, refurbishment, recycling, and warranty fulfillment. This leader will be a visionary with a track record of enhancing customer experience, optimizing operations, and driving process improvements.

Success in this role requires exceptional leadership, strong communicator who navigate operational challenges – particularly in environments with tenured employees, and cross-functional collaboration expertise to align various departments toward a common goal. The ideal candidate will leverage data analytics, root cause analysis, and continuous improvement strategies to drive results.

Key Responsibilities:

1. Leadership & Strategy

• Define and implement a long-term strategy for reverse logistics operations that aligns with broader business objectives.
• Build, develop, and retain a high-performing team, fostering a culture of accountability, continuous improvement, and adaptability.
• Provide strong leadership in change management, ensuring buy-in from key stakeholders, particularly among tenured employees resistant to process shifts.
• Create clear performance expectations and succession plans for key roles within the department.
• Lead with emotional intelligence, managing difficult conversations and motivating teams to drive operational excellence.

2. Customer Experience & Process Improvement

• Develop customer-centric return and service programs that enhance satisfaction and simplify processes.
• Identify and eliminate pain points in the returns and refurbishment process to improve efficiency and reduce cycle time.
• Monitor and analyze customer feedback and return trends to refine policies and improve product lifecycle management.
• Collaborate with the customer service team to ensure seamless issue resolution and a hassle-free return experience.

3. Operational Excellence & Risk Management

• Establish and monitor KPIs related to return rates, processing times, inventory recovery value, and customer resolution speed.
• Implement root cause analysis (RCA) methodologies to identify the underlying issues driving excessive returns, quality defects, and process inefficiencies.
• Develop cost-reduction strategies to optimize transportation, labor, and inventory management expenses.
• Drive sustainability initiatives, including waste reduction, refurbishing programs, and responsible disposal practices.
• Identify and mitigate supply chain and transportation risks, ensuring business continuity in the face of disruptions.

4. Cross-Functional Collaboration & Communication

• Serve as the key liaison between operations, customer service, and IS to enhance returns and RTV processes.
• Conduct regular cross-functional meetings to track vendor performance, troubleshoot inefficiencies, and improve coordination.
• Ensure alignment between customer service teams and RTV policies to reduce disputes and improve customer satisfaction.
• Provide executive-level reporting on return rates, vendor performance, financial impact, and process improvements.

Additional Responsibilities:

Specific Knowledge, Skills and Abilities:

Process Optimization: Ability to improve RTV workflows, reduce cycle times, and maximize recovery value.

Data-Driven Decision Making: Strong analytical skills with expertise in KPIs, financial reporting, and performance metrics.

Customer Experience Focus: Ability to balance operational efficiencies with customer satisfaction.

Cross-Functional Leadership: Strong communicator capable of aligning multiple departments toward a common goal.

Financial Acumen: Understanding of RTV credits, return impact on P&L, and inventory cost structures.

Compliance & Risk Management: Knowledge of retail regulations, environmental compliance, and return policies.

Vendor & Contract Management: Expertise in RTV agreements, vendor performance tracking, and cost optimization

Preferred Education, Experience and Licenses:

• Bachelor’s degree required in Management, Business, Logistics, or a related field.
• Master’s degree preferred (MBA or Operations/Supply Chain specialization).
• Minimum of 5 years in senior management within reverse logistics, RTV, or supply chain operations.
• Strong experience leading teams and driving process improvements.

Physical Environment/Occupational Risks

• This position will be based out of our Midtown-NY office, with occasional travel required (as needed) to our Burlington-NJ Returns facility.