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At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Responsibilities

A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the Key Holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team.

Business Leader

• Meet personal and store sales and KPI goals
• Demonstrate excellent knowledge of the product to support the brand goals
• Develop sales techniques that are relevant to the market
• Establish and maintain client-base
• Leverage company tools, incentives & strategies to support meeting sales goals
• Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies

People Leader

• Ensure effective communication between store manager & other team members
• Identify ways to keep the team motivated and engaged
• Present new & innovative ideas to support meeting business goals
• Coach team on sales floor providing relevant and consistent feedback to improve performance

Operations Leader

• Ensure all functions of the store are maintained to support a superior shopping-experiences
• Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
• Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.
• Identify product concerns and communicate inventory needs to support the business goals
• Collaborate with cross-functional business partners to support inventory goals

Customer Focus

• Ensure the highest level of customer service to each and all individuals in the store
• Build meaningful relationships with clients through strong-interpersonal skills
• Collaborate with all team members to support a superior shopping experience
• Be present on and off the floor as a Theory Brand Ambassador

The Essentials

• 3-4 years’ prior work experience in a client-centric, sales environment
• Dynamic interpersonal and communication skills, both verbal and written
• Independent work ethic, time management skills
• Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary: $22/hour - $25/hour

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

The key holder is a leadership position that is responsible for ensuring that customer service and store standards meet company expectations. All key holders will perform opening and closing managerial procedures and will serve as the manager on duty in lieu of a manager in the store. All key holders are expected to possess leadership and managerial qualities, and to have mastered associate-level expectations for sales floor, clienteling, and operations. Key holders report to the Assistant Manager and the Store & Local Brand Manager.

Key Holder duties include (but are not limited to):

• Setting an example of enthusiasm, knowledge, and understanding of the PAIGE brand image and product.
• Ensuring the implementation of plans for meeting and exceeding sales targets, as communicated by store management.
• Reinforcing the expectation of superior customer service as the top priority for all employees.
• Maintaining a professional environment that is motivated, positive, friendly, helpful, and productive.
• Delegating responsibilities and holding employees accountable for meeting productivity expectations.
• Ensuring all requirements necessary to open and close the store are performed accurately each day.
• Being accountable for the store’s appearance, standards, and adherence to HQ visuals direction.
• Obtaining a comprehensive knowledge of the POS system, and having the ability to handle transactions in the event of an iPad, internet, and or debit/credit card reader malfunction.
• Maintaining a replenished and fully-stock sales floor.
• Participating in scheduled inventory tasks, including store wide physical inventory counts.

Required Qualifications:

• 1 year of experience in a retail setting
• Open availability on weekends
• The availability to work at least 30 hours a week
• The availability to work up to 5 shifts per week
• The ability to work during the Vacation Blackout Policy dates
• The ability to engage and motivate teams, and to work collaboratively with colleagues
• The ability to manage multiple operational business functions

Employee Perks:

• Progressive Sales Commission Pay
• Clothing Allowances
• Employee Discounts (Stores & Partnered Companies)
• Paid Parental Leave
• Company 401(k) Match

Base Pay Range

$21/hr - $23/hr

About the Company:

PAIGE, we believe that every choice we've ever made-the big ones, the small ones, the right or the wrong-has led us to this moment. We believe that the best story you can make and share is the one of your own life, and we are passionate about designing pieces that reflect and celebrate it.

From the beginning, our founder & creative director Paige Adams-Geller embraced every moment, aiming to inspire and empower as her story evolved. Her journey began in Los Angeles, where her entrepreneurial spirit took her from working as one of the top fit models in the industry to launching her namesake collection in 2004. Today, she sits at the helm of PAIGE as the only female founder in the denim industry, continuing to challenge convention and infuse her colorful spirit and chic sensibility to every collection she designs.

Our brand first launched in February 2005 in high-end retailers including Intermix, Ron Herman, Bergdorf Goodman and Harvey Nichols. Paige's designs became an instant obsession of consumers, celebrities, and prominent fashion editors. Quickly, we unveiled our men's, petites and maternity ranges - all created with the same commitment to the craft.

As our story continues to evolve, we remain devoted to the details. We only partner with the best wash-houses in the country, which happen to be in our hometown of Los Angeles. Every style we create is wear-tested, and tested again. We are completely obsessed with designing pieces you'll live in-jeans that go from morning to moonlight; the perfect pair that works like a charm, always; pieces to help you stand tall in what you're wearing, and take you exactly where you want to go.

About MACKAGE

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.

Senior Sales Associate (Key Holder)

Reporting to the Store Manager, the Senior Sales Associate with Key Holder responsibilities provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all operations, visual and brand directives.

What you’ll do:

• Meet and exceed store sales, KPIs and personal target.
• Promote and act as a brand ambassador of Mackage by providing exceptional service within a customer centric environment from product knowledge and excellent customer experience.
• Ensure proactive client engagement leveraging CRM and growing the clientele database.
• Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products to new and existing customers.
• Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandising, POS operations, inventory management, shipping and receiving packages etc.);
• In the absence of the management team, the senior sales associate will oversee daily operations with responsibilities (and not limited) to open and close the store, update daily reports, communicate to HQ partners effectively, execute Visual Merchandising responsibilities, ensure store standards are maintained and operational duties are consistently met.
• Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
• Always demonstrate a strong presence on the floor to support the customer experience and uphold loss prevention best practices.
• Act as a strong team player and always remain respectful to your team and customers.

What you’ll need:

• 1-2 years’ experience in a store environment with key holder responsibilities
• Luxury retail experience is a plus.
• Multilingual is a plus.
• Excellent customer service, sales and communication skills set.
• Problem-solving skills related to basic customer service.
• Model a positive attitude, professional appearance, and behavior.
• Good understanding to fashion trends (an asset).
• Experience in visual merchandizing (an asset).
• Knowledge of Microsoft Office Suite and POS operating systems.

We want to get to know you

About MACKAGE

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.

Senior Sales Associate (Key Holder)

Reporting to the Store Manager, the Senior Sales Associate with Key Holder responsibilities provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all operations, visual and brand directives.

What you’ll do:

• Meet and exceed store sales, KPIs and personal target.
• Promote and act as a brand ambassador of Mackage by providing exceptional service within a customer centric environment from product knowledge and excellent customer experience.
• Ensure proactive client engagement leveraging CRM and growing the clientele database.
• Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products to new and existing customers.
• Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandising, POS operations, inventory management, shipping and receiving packages etc.);
• In the absence of the management team, the senior sales associate will oversee daily operations with responsibilities (and not limited) to open and close the store, update daily reports, communicate to HQ partners effectively, execute Visual Merchandising responsibilities, ensure store standards are maintained and operational duties are consistently met.
• Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
• Always demonstrate a strong presence on the floor to support the customer experience and uphold loss prevention best practices.
• Act as a strong team player and always remain respectful to your team and customers.

What you’ll need:

• 1-2 years’ experience in a store environment with key holder responsibilities
• Luxury retail experience is a plus.
• Multilingual is a plus.
• Excellent customer service, sales and communication skills set.
• Problem-solving skills related to basic customer service.
• Model a positive attitude, professional appearance, and behavior.
• Good understanding to fashion trends (an asset).
• Experience in visual merchandizing (an asset).
• Knowledge of Microsoft Office Suite and POS operating systems.

We want to get to know you

We’re Hiring: Part-Time Stylist & Key Holder

Chicago, IL (On-Site)

Company Description

Violet Hawthorne is seeking a Part-Time Stylist & Key Holder to join our team in Andersonville. We’re a women’s boutique known for elevated everyday pieces, work-to-weekend staples, and thoughtful gifting. We strive to creating a welcoming, community-driven shopping experience - and we’re looking for someone who brings that same energy.

This role is perfect for someone who loves fashion, thrives in a neighborhood boutique environment, and genuinely enjoys connecting with people.

Role Description

This is a part-time, on-site position based in Chicago, IL. The Stylist will provide personalized fashion guidance, create cohesive wardrobe looks, and deliver an exceptional in-store experience. In addition to assisting customers, this role supports daily sales activities and helps build lasting client relationships through personal styling appointments.

As a Key Holder, responsibilities include overseeing store operations during shifts — including opening and closing the boutique, maintaining inventory, and ensuring the store runs smoothly and efficiently.

Qualifications

• Strong fashion styling skills with the ability to build cohesive wardrobe looks

• Excellent communication and customer service abilities

• Sales-driven mindset with the ability to meet or exceed goals

• A genuine passion for style and personalized client experience

• Leadership experience or interest in key holder responsibilities

• Previous retail or fashion industry experience preferred

• Weekend availability required

We’re looking for someone positive, dependable, and enthusiastic about helping our clients feel confident in what they wear. This role is ideal for someone who thrives in a boutique environment and enjoys both styling and operational leadership.

If you’re interested or know someone who would be a great fit, we’d love to connect. Please send your resume and a brief introduction to learn more.

Our Key Holders engage with customers, create an exceptional in-store experience and provide leadership and support to store partners. They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills and strong point-of-sale proficiency. Additionally, Key Holders partner with the leadership team in driving activity to exceed store sales goals, help with team development and assist with store operational procedures as assigned.

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves \"Partners.\" With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
• Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.
• Demonstrate high level of quality work, attendance and appearance.

We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!

With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and is constantly growing thanks to its proximity to the community and regular openings worldwide.

At SNIPES, everything revolves around youth culture. In stores and and , our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into subcultures, sponsor some of the biggest hip-hop festivals, events, and sports teams throughout the world to stay close to our community and keep our deep roots in the global street culture community. Therefore, we work closely with key figures from the scene like DJ Khaled, our Chief Creative Officer. But whether it's sponsorships or developing grassroots projects we prioritize giving back to the community in everything we do.

SNIPES has always kept an ear to the streets to create a meaningful impact in the communities we serve. Through our community program \"SNIPES serves\" and its localized approach we support the needs of our communities, empower, and celebrate our dynamic culture.

Overview: The 3rd key will manage the store in the absence of the Store Manager and Assistant Manager including opening and closing procedures as well as other administrative tasks.

Responsibilities:

• Ability to demonstrate timely execution and compliance of floor set guides and promotions
• Demonstrate leadership in driving sales and profitability by achieving or exceeding all established store and individual goals
• Assist Store Manager/Assistant Manager with communicating the stores' operational goals and directives to maximize store teams' contributions towards meeting the sales plan
• Effectively set up sales/promotions with proper signing in a timely manner
• Assist Store Manager/Assistant Manager in directing and maintaining merchandise presentation according to Visual Merchandising standards and current floor set
• Assist Store Manager/Assistant Manager in training and enforcing security policies and procedures
• Ensure safety of associates by identifying dangerous situations and reporting them to the Store/District Manager
• Properly process register functions and ensure, as directed, they are properly followed in the store
• Assist Store Manager/Assistant Manager in ensuring store meets Company standards for cleanliness, both on the sales floor and in the stockroom
• Assist Store Manager/Assistant Manager in communicating changes in store policies and procedures to staff, and ensure that changes are implemented correctly

Key Partners:

• Store Management
• Human Resources
• District Manager
• Asset Protection

Qualifications:

• Must be at least 18 years of age
• Retail experience preferred
• High School Diploma or equivalent
• Strong attention to detail
• Communication and organizational skills
• Strong drive to achieve results
• Takes initiative and has problem solving skills
• Candidate will be required to stand for long periods of time throughout their shift.
• Lifting between 15-30 pounds.

Skills & Cultural Success Factors:

• Enthusiasm for the brand
• Strong customer service skills
• Excellent communication skills
• Strong problem solving skills
• Team player with the ability to lead a team
• Disciplined and self-motivated
• Goal oriented
• Adaptable and flexible
• Fast learner

Note:

Job descriptions are used for informational purposes only, are not to be considered all-inclusive of responsibilities within a position and may change periodically with or without notice. In addition, we reserve the right to add, delete, change duties, formally or informally, verbally or in writing, at any time for any position. Job descriptions do not alter the at-will policy of the Company, meaning that the employee or employer can terminate employment at any time, for any reason, with or without cause.

Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws.

Join our team as a Key Sales Associate and have a positive impact on many lives. Our Key Sales Associates are responsible for engaging customers in conversation to understand their needs and objections; presenting merchandise and detailed information on features and benefits; offering extended service plans and financing options; working with the entire sales team to provide a superior experience to all of our valued customers and meeting individual and team sales goals. May also assist the Store Manager and/or Assistant Manager with supervisory duties.

We value integrity, diversity, teamwork and opportunities for advancement maintaining our promotion from within philosophy. We provide training on sales techniques, product knowledge, and skills to take your career to the next level. In return, we ask that you bring your commitment to excellence, desire to grow and ability to provide a superior customer experience.

Job Requirements:

• One year of sales, retail and/or jewelry experience is preferred, but not required.

A Sampling of our Total Rewards:

• Base pay, $18.00 $19.00 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications
• Benefits including Medical, Dental, Vision and Prescription Insurance (Full Time Team Members)
• 401 (k)
• Paid Vacation and Paid Holidays (Full Time Team Members)
• Tuition Reimbursement and DCA courses based on position
• Training - Associate Training System, Management Training System, Career Development and more
• Team Member Merchandise Discounts
• Incentive Trips and Contests

Signet Jewelers operates mall-based Banter by Piercing Pagoda kiosks throughout the United States.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.

Club Monaco is an international brand that designs and creates modern yet timeless clothing and accessories for women and men. Since its first store opened in Toronto in 1985, Club Monaco has been recognized by fashion influencers for its thoughtfully designed, purposeful collections featuring relevant, wearable pieces, fine fabrics and exceptional fits. In 1999, Club Monaco became a subsidiary of the Polo Ralph Lauren Corporation.

Develop professional skills that will contribute to the successful financial growth of the company. Develop skills and be responsible for supporting the goals of the company and individual store. Participate in the company's customer service expectations, operational and loss prevention procedures, and human resource process. Assist Managers with their responsibilities in order to meet the standards and expectations of their roles. Assist in training of new sales associates. Learn to execute the responsibilities of this job description, including merchandising, inventory or project related functions.

Essential Duties & Responsibilities

Help achieve client relation goals in order to drive sales and maintain customer focus

Protect the customer experience in all areas

Assist in training new associates on product knowledge for staff

Ensure compliance with all policies and procedures

Ensure daily monitoring and execution of sales

Execute and communicate product moves and markdowns

Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation

Supervise sales floor and provide direct supervision for an abbreviated period of time in the absence of a store manager on the floor

50% of the Key holder's time is spent on daily responsibilities that are non-supervisory in nature

Key Holders will be able to process returns, but cannot execute employee purchases

Experience, Skills & Knowledge

Must have a minimum of 1 year of retail experience

Excellent interpersonal skills supporting a team environment

Excellent English communication - verbal and written

Excellent time management/project skills

Strong planning and organizational skills with a sense of priority for deadlines and attention to detail

Ability to recognize and react to changing work demands

Comfortable and confident in making effective autonomous (and group) decisions in a timely manner

Goal oriented: ability to stay focused on creating winning results

Dedicated to high levels of Customer Service and Sales Productivity

On the job special projects that have developed depth of related experience an asset

Physical Demands:

Hours/days of work can be varied due to the demands of the business

Must be able to work shift standing and walking and able to lift approx 20 lbs.

Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.

The Key Carrier assists in the management of the retail facility. This position could be a cashier, receiver, or sales associate. The Key Carrier should know the necessary aspects of store operation and act as the Store Manager in his/her absence, on a short-time basis and be able to open and close store as directed.

Duties and Responsibilities

• Please see cashier, receiver or sales associate job descriptions for specific job responsibilities and duties.
• Open and close store as directed.
• Assist in the management of the retail store and the supervision of store associates.
• Know necessary aspects of store operation and act as the Store Manager in his/her absence.
• Assist in the day-to-day operation of the store.
• Assist in the training of new store associates.
• Maintain an awareness of safety/security issues and report any accidents or incidents occurring during the Store Manager's absence to the Store Manager promptly.
• Understand and implement company policies and procedures.
• Assist in the effort to increase sales, maintain profit structure, and reduce controllable expenses.
• Assist in the maintenance of interior/exterior store image and appearance (including staff appearance).
• Maintain active role in personal selling.
• Assist in the practice of shrinkage control through preventative measures.
• Assist in resolution of personnel/customer problems and complaints.
• Assist in all other duties considered usual and customary in the retail apparel/footwear industry.
• Assist store manager in all other miscellaneous duties as assigned by supervisors or general office.
• Understand all reports generated by the general office and coach all associates the actions needed to ensure compliance to goals. (i.e. ADS / UPT's / Payroll / Refunds / Turnover)

Qualifications and Requirements

• Ability to comprehend basic instructions
• Ability to interpret documents
• Ability to apply abstract principles to a wide range of complex tasks
• Ability to understand the meanings of words and effectively respond
• Ability to analyze information and write reports
• Associate must be able to read English.
• Associate must be able to understand English.
• Associate must be able to stay alert during work hours assigned.

Cavander's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 2555 or visit your nearest Cavender's store.