360 View Crm Jobs in Usa

Location: Hybrid (Jericho, NY preferred | Open to NYC, Chicago, IL Area, Columbus, OH Area)

Schedule: 4 days onsite / 1 day remote

About the Role

We’re looking for a Senior Manager, Enterprise CRM Operations to lead the execution and evolution of CRM marketing across a portfolio of iconic brands.

This is a high-impact leadership role responsible for driving end-to-end CRM campaign execution, managing a team of CRM professionals, and partnering cross-functionally to bring lifecycle marketing strategies to life.

This team operates like an internal agency, supporting multiple stakeholders across the business—so we’re looking for someone who can balance technical expertise, team leadership, and stakeholder management while also bringing forward-thinking ideas around automation and efficiency.

What You’ll Do

• Own and lead end-to-end CRM campaign execution within Salesforce Marketing Cloud (SFMC)
• Oversee cross-channel campaigns including email, SMS, and push notifications
• Translate marketing strategies into technically sound customer journeys and audience builds
• Manage campaign calendars, workflows, QA processes, and deployment governance
• Lead, mentor, and develop a team of CRM professionals (including contractors)
• Partner with Marketing, CRM Strategy, and cross-functional stakeholders to deliver campaigns on time and at scale
• Drive process improvements, automation, and operational efficiency across CRM workflows
• Ensure data accuracy, segmentation integrity, and platform best practices
• Leverage AI and predictive tools (e.g., Einstein) to improve campaign performance
• Act as a key liaison between stakeholders and the CRM Operations team

What We’re Looking For

• 7+ years of experience in CRM, lifecycle marketing, or marketing operations
• 3+ years of experience leading and developing teams
• Strong hands-on experience with Salesforce Marketing Cloud (SFMC)
• Experience building and managing email campaigns, automated journeys, and segmentation strategies
• Deep understanding of CRM campaign workflows and execution processes
• Strong project management and organizational skills
• Ability to work cross-functionally and manage multiple stakeholders
• A balance of technical expertise and leadership capability

What Sets You Apart

• Experience in an agency or agency-style environment
• Background transitioning from hands-on CRM/Marketing Automation into leadership
• Strong process improvement and automation mindset
• Ability to bring strategic thinking and innovation to CRM operations
• Experience with AI-driven marketing tools and advanced personalization

Why Join Us

At 1-800-FLOWERS.COM, Inc., our brands help people celebrate life’s most meaningful moments. As we continue to grow and evolve our CRM capabilities, this role will play a key part in shaping how we engage with customers at scale—bringing together data, technology, and creativity to drive impact.

The expected salary range for this position is $115,000 to $125,000 annually. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.

Benefits may include*:

• Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) retirement savings program
• Mental health resources and Employee Assistance Program (EAP)
• Paid vacation time (accrued based on hours worked and tenure)
• Paid company holidays
• Employee discount across our family of brands
• Potential eligibility for annual merit-based compensation increases, where applicable

*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.

Position Overview

Our luxury jewelry division seeking an experienced Director of Ecommerce & CRM as a key leadership position. This role is responsible for spearheading the division’s ecomm and clienteling strategies to drive ecomm growth, enhance retail store sales, and expand brand awareness. The role will own the entire Ecommerce P&L and will be responsible for achieving sales and margin targets of the channel.

Additionally, the position will oversee the Ecomm and CRM budgets; including developers, digital media, search, partnerships, client gifting, and offline DTC events. This position will be accountable for all digital analysis, optimizations, and timely strategy changes when necessary.

Key Responsibilities

E-commerce:

• Financial Accountability: Achieve sales and margin plans for DTC web-based sales
• Development and Execution of Ecommerce Strategy: Formulate strategies to increase online sales, improve user experience, and ensure the website aligns with the brand's luxury image.
• Digital Marketing: Collaborate with the marketing team to implement digital marketing campaigns, including SEO, SEM, email marketing, social media, and paid advertising to drive traffic and conversions.
• Website Management: Oversee the design, functionality, and performance of the site, ensuring it is optimized for both desktop and mobile devices.
• Product Management: Manage the online product catalog, ensuring accurate product descriptions, images, and compelling merchandising.

CRM

• Strategy Development: Refine the existing CRM & Clienteling strategy and manage its execution. Develop and implement new strategies to build and maintain strong customer relationships, increase customer loyalty, and drive repeat purchases.
• Customer Data Management: Oversee the collection, segmentation, and analysis of customer data to personalize communications and offers. Evaluate current CRM software to determine its suitability for the business.
• Email Marketing: Manage email marketing campaigns, including automated workflows, personalized messaging, and A/B testing to optimize open rates, click-through rates, and conversions.
• Communications: Work with the Division head to refine language and communication methods to ensure clients receive an on-brand experience at every touch point.
• Customer Service Coordination: Ensure the customer service team has the tools and information needed to provide exceptional service, handle escalated issues, and implement feedback loops to improve the overall customer experience. Ensure VIP clinets are always attended to with the highest level of service.

Analytics and Performance Measurement:

• Ecom Dashboard: Enhance the existing performance dashboard to include advanced analytics that provide deeper insights into customer behavior and campaign effectiveness.
• CRM Dashboard: Develop performance KPI’s and create dashboard to monitor and share performance.

People Responsibilities & Cross-Departmental Collaboration:

• Team Management: Manage a high-performing Clienteling & CRM Manager and collaborate with retail store team on all clienteling efforts.
• Collaboration: Cultivate relationships with different departments within the division; including Customer Logistics, Production, Finance, Marketing, Sales and Planning.

Innovation & Continuous Improvement:

• Stay Ahead of Trends: Keep up with the latest trends in ecomm, CRM, and digital marketing to ensure the division remains competitive in the luxury market.
• Continuous Optimization: Constantly test, measure, and optimize strategies and tactics to improve performance.

SKILLS & REQUIREMENTS

Requirements:

• Ecomm Management: 7-10+ years’ experience in an ecomm role with P&L responsibility, ideally within the luxury goods or jewelry industry. Proven track record of driving online sales and optimizing digital platforms.
• CRM Experience: Extensive experience in CRM strategy, customer data management and personalized marketing.
• Luxury Brand Experience (Preferred): Understanding of the nuances of selling luxury products online, including maintaining brand integrity and enhancing customer experience.
• Digital Marketing: Strong background in digital marketing and e-commerce strategies.
• Data Analysis: Strong analytical skills, with the ability to interpret ecomm and customer data to inform strategy. Familiarity with tools like Google Analytics, Excel, and data visualization platforms.
• User Experience (UX) Design: Understanding of UX/UI principles to optimize the online shopping experience.
• SEO/SEM Proficiency: Experience in search engine optimization and paid search campaigns.
• Bachelor’s degree required. MBA preferred.

Technical Skills:

• Shopify Plus
• Google Analytics / Google Tag Manager, Google Ads, Meta Training
• Klayvio
• CRM Platforms
• Understanding of ERP system integration with Shopify

Soft Skills & Personal Attributes:

• Strategic Thinker: Ability to develop and implement long-term ecomm and CRM strategies aligned with business goals.
• Customer-Centric: A strong focus on customer experience and a deep understanding of luxury consumer behavior.
• Communication: Excellent verbal and written communication skills, with the ability to articulate complex strategies to diverse audiences.
• Problem-Solving: Strong problem-solving abilities, with a proactive approach to identifying challenges and implementing solutions.
• Attention to Detail: Meticulous attention to detail, particularly in maintaining brand integrity across digital channels.
• Adaptability: Ability to stay agile and adapt to the rapidly changing ecomm landscape.

Crest View Nursing

612 View Street, New Lisbon, WI, USA

Competitive Wages

Full Time or Part Time

Full Time Benefits Competitive wages, Group Health Insurance, Group Dental Insurance, 401(k), Group Term Life Insurance, Social Security and Medicare, Worker's Compensation Insurance, Employee Assistance Program, Paid Vacation, Sick Time, Paid Holidays, and more Part Time 1 Benefits - Competitive wages, Group Health Insurance, Group Dental Insurance, 401(k), Group Term Life Insurance, Social Security and Medicare, Worker's Compensation Insurance, Employee Assistance Program, Paid Vacation, Sick Time, Double pay for working holidays, and more Part Time 2 Benefits Double pay for working holidays

Why Mile Bluff Medical Center?

Mile Bluff Medical Center is a place where people come first. Our team is comprised of caring, patient-centered professionals serving pediatric through geriatric populations in our rural community. Our not-for-profit organization prides itself on providing state-of-the-art healthcare services, a positive work environment, and a team where employees feel valued and supported. Mile Bluff is an independent organization that offers competitive wages, great benefits and the opportunity for growth. Mile Bluff makes decisions for its employees and patients locally without relying on a large health system in another community.

Job title: Certified Nursing Assistant (CNA)

Location: Crest View Nursing & Rehabilitation Center - New Lisbon, WI

Schedules Available:

• Full-time, 75 hours per pay period; PM shift
• Part-time 1, 52.5 hours per pay period; Days
• Part-time 2, 15 hours per pay period; PM or NOC Shift

Weekend rotation: Every other weekend

Holiday rotation: Every other holiday

The Nursing Home Certified Nurse Assistant position brings quality of care to all residents and families by following guidelines, policy, and procedures set up through our skilled nursing facility. This role helps the residents with their activities of daily living and assists in various ways to keep residents safe, healthy, and comfortable.

• Answer call lights
• Assist residents with ADLs including toileting, transferring, bathing, grooming, etc.
• Report any changes in resident condition to the nurse
• Obtain vitals, weights and other information as needed
• Meet resident needs in a timely manner
• Report any allegations of abuse, neglect and misappropriation to charge nurse
• Perform other duties as requested.

• Certified Nursing Assistant certification required.
• Must hold and maintain Certified Nursing Assistant certification.
• 1+ years of related work experience preferred.
• Exceptional accuracy and attention to detail required.

• Intermediate proficiency with computers is required.
• Comprehensive nursing assistant skills.
• Ability to provide compassionate care.
• Self-starter with excellent interpersonal communication and problem-solving skills.
• Ability to have continuous oral and written communication with co-workers, patients, and supervisors is essential.

With a population of 1,800, New Lisbon, \"The Friendly City\", provides a small town feel while being surrounded by unique recreational and cultural experiences. Located on the Lemonweir River and in close distance to Wisconsin's second and fourth largest lakes, Petenwell and Castle Rock Lake, our community finds you surrounded by natural wonder, wildlife and a rich variety of outdoor recreation. New Lisbon is centrally located in southwestern Wisconsin on Interstate 90-94, approximately 80 miles to Madison, 150 miles to Milwaukee, 225 miles to Chicago, and 190 miles to Minneapolis.

Job Title: Associate, CRM Marketing

Pay: $35-40/hr

Hybrid model Tues-Thurs onsite, Mon-Fri remote

*5 MONTH MATERNITY LEAVE COVERAGE

Our client is a global luxury fashion brand within a leading international house of brands, known for its modern aesthetic, strong digital presence, and innovative approach to customer engagement. The team is seeking a CRM Marketing Associate to support customer lifecycle marketing initiatives that drive engagement, retention, and revenue.

This role will manage the day-to-day execution of CRM campaigns across email and SMS, ensuring accurate and timely deployment while partnering with cross-functional teams including creative, e-commerce, and marketing.

Responsibilities

• Execute CRM campaigns across email and SMS, including briefing, asset coordination, audience targeting, QA, and deployment.
• Working a lot with creative assets and creating/managing a creative content calendar working a lot with the brands Outlet business.
• Manage automated and triggered campaigns within Salesforce Marketing Cloud (ExactTarget), Bluecore, Cordial, and Attentive.
• Maintain the CRM marketing calendar and communication roadmap, partnering with internal teams to ensure alignment and on-time delivery.
• Track campaign performance and analyze key metrics such as open rate, conversion, revenue, and engagement, identifying optimization opportunities.
• Produce regular reporting with insights and recommendations to improve campaign performance.
• Serve as a key contact for ESP platform management including email setup, segmentation, testing, and troubleshooting.
• Ensure best practices for email and SMS marketing compliance, QA processes, and data accuracy.

Qualifications

• Bachelor’s degree required
• 3+ years of digital marketing experience, including hands-on email marketing
• Experience with a large-scale ESP, ideally Salesforce Marketing Cloud or Cordial
• Experience executing and deploying email campaigns and working with personalization platforms such as Bluecore or similar tools
• Strong understanding of email marketing best practices, segmentation, and lifecycle marketing strategies
• Proficiency with Excel (Pivot Tables, VLOOKUP, etc.)
• Strong analytical, organizational, and project management skills
• Ability to manage multiple deadlines in a fast-paced, collaborative environment
• Retail experience a PLUS

• 
  
• Design, communicate, and execute detailed operational plans to complete assigned project deliverables in support of CRM new product development programs.
  
• Monitor project progress and performance against defined schedules, milestones, and commitments; proactively identify risks, delays, or resource constraints.
  
• Take ownership of issue resolution by identifying root causes, driving corrective actions, and escalating when appropriate to minimize schedule and cost impacts.
  
• Coordinate vendor activities, including:
  
  • 
    
  • Communicating technical and schedule requirements
    
  • Tracking material availability and delivery timelines
    
  • Holding vendors accountable for meeting agreed upon milestones and quality expectations
    
  
  
  

• 
  
• Support material procurement activities by interfacing with Supply Chain and external suppliers to ensure timely availability of components and materials required to meet project needs.
  
• Identify, secure, and coordinate cross functional resources required to execute project tasks, including R\&D, Quality, Regulatory, Supply Chain, and Material Compliance teams.
  
• Develop and maintain project schedules, task plans, and status reports using established project management tools (e.g., MS Project, Smartsheet).
  
• Coordinate engineering documentation and project artifacts in compliance with design control, quality system, and documentation requirements.
  
• Prepare and present clear, concise project updates to stakeholders, including progress, risks, mitigation plans, and upcoming milestones.
  
• Support design owners by clarifying design intent and technical requirements when interfacing with vendors or cross functional partners, reducing burden on core design teams.
  
• Participate in meetings and forums as needed to support project execution, issue resolution, and alignment across functions.
  

• 
  
• Bachelor's degree in Engineering (Mechanical, Electrical, Biomedical, or related discipline).
  
• 3-5 years of experience supporting engineering or product development projects in a regulated environment.
  
• Demonstrated ability to manage multiple tasks, priorities, and stakeholders simultaneously.
  
• Strong communication skills, with the ability to effectively interface with vendors, engineers, and cross functional partners.
  
• Proven ability to work independently as a self directed contributor, taking ownership of tasks and determining the best path to execution with minimal supervision.
  
• Working knowledge of project management principles and tools (e.g., MS Project, Smartsheet, or equivalent).
  

• 
  
• Experience in the medical device industry (strongly preferred).
  
• Familiarity with FDA QSR, ISO 13485, and design control processes.
  
• Experience coordinating or managing external vendors or contractors, including schedule tracking and delivery accountability.
  
• Prior exposure to new product development (NPD) programs.
  
• Ability to operate effectively in environments with ambiguity and evolving priorities.
  

• 
  
• Within the first 6-12 months, success will be demonstrated by:
  
• Consistent on time delivery of assigned project deliverables
  
• Positive feedback from project stakeholders and cross functional partners
  
• Effective management of vendor timelines and material deliveries
  
• Ability to navigate ambiguity, anticipate issues, and proactively drive solutions
  

The CRM Production Specialist is responsible for building, deploying, and optimizing high-volume email and SMS marketing campaigns across multiple footwear brands. This role owns end-to-end campaign production—from template/HTML builds through QA, scheduling, and send—while also maintaining automated lifecycle programs (welcome, abandoned cart/browse, post-purchase, and win-back). You’ll partner closely with marketing, merchandising, and creative teams to ensure flawless execution, run A/B tests to improve performance, and monitor deliverability, list health, and compliance.

This role is based out of our New York City office and reports to our Senior Manager, CRM on our current hybrid schedule – 3 days in office / 2 days remote.

Responsibilities:

• Build and schedule daily email and SMS campaigns from concept through deployment across multiple footwear brands
• Develop and maintain automated email triggers including welcome series, abandoned cart, browse abandonment, post-purchase, and win-back campaigns
• Execute end-to-end campaign production: audience segmentation, email building (from templates or HTML), QA testing, scheduling, and deployment
• Execute A/B testing on subject lines, content, send times, and creative elements to optimize performance
• Maintain and execute updates to site pop-ups and sign up forms
• Execute quality assurance testing across devices (desktop/mobile) and email clients (Gmail, Outlook, etc.)
• Monitor email deliverability, list health, and compliance with CAN-SPAM and other regulations
• Coordinate with marketing, merch & creative teams for asset delivery + correct execution

Qualifications:

• 3-5 years of hands-on email marketing experience, preferably in fashion, footwear, apparel, or retail ecommerce.
• Strong familiarity with ESPs & marketing automation technologies. (Klaviyo experience preferred)
• Proficiency in HTML/CSS for email customization (or ability to work with templates)
• Demonstrated ability to build campaigns from scratch and execute high-volume email calendars
• Exceptional organizational and project management skills with meticulous attention to detail
• Ability to manage multiple campaigns simultaneously in a fast-paced environment
• Knowledge of email deliverability best practices and list management
• Experience with SMS marketing + automated triggers

Benefits Include:

• Comprehensive Medical, Dental & Vision offerings
• 401k Plan with company match
• 15+ Paid Holidays
• Summer Fridays
• 15 PTO days
• Company paid life insurance at 2x salary
• Employee Discount
• Commuter & Medical/Dependent Flex Spending Benefits
• Pet Insurance
• Salary range $60,000 - $75,000, based on experience

Company Overview:

Established in 2005, Marc Fisher Footwear company is a leading full-service, product-driven fashion footwear company with knowledge and expertise in design, sales, sourcing, distribution and marketing – all with dedicated and strategic direction for each brand within the portfolio, which includes GUESS, G by Guess, Nine West, Tommy Hilfiger, Earth, Calvin Klein, Hunter Boots, Rockport, Bandolino, indigo rd., Unisa, Kenneth Cole Men’s, and Easy Spirit along with the namesake brands – Marc Fisher and Marc Fisher LTD.

Our diverse portfolio of globally recognized brands – available domestically and internationally via wholesale and retail channels – consistently meets the widest range of consumers’ fashion footwear needs, from classic to contemporary, sport to dress, men’s to women’s. Headquartered in Greenwich, Connecticut, with showrooms in New York City, Marc Fisher Footwear is sold worldwide through department stores, specialty stores and e-commerce channels.

Marc Fisher Footwear is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Vet/Disabled.