Jobs in West Concord, MA
440 positions found — Page 30
Registered Nurse Residency Career Opportunity
Encompass Health: Where Nursing Meets Heart, Home, and Healing
Looking for a nursing career rooted in purpose, close to your heart and home? At Encompass Health, you'll play a vital role in patients' recoveries-providing individualized, compassionate care that makes a lasting impact. Here, small victories add up to monumental change, and you'll thrive in an environment built on support, advanced resources, and teamwork.
For new graduates or nurses with less than one year of experience, our 9-month Nurse Residency Program offers structured guidance and added support as you begin your career in rehabilitation nursing. With extended orientation, interdisciplinary shadowing, focused education, and an evidence-based project, the program sets you up for long-term success.
Encompass Health is where nursing becomes more than a job-it's a meaningful contribution to your patients, your community, and yourself.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
Our benefits are designed to support your well-being and start on day one:
- Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
- Generous paid time off that accrues over time.
- Opportunities for tuition reimbursement and continuous education.
- Company-matching 401(k) and employee stock purchase plans.
- Flexible spending and health savings accounts.
- A vibrant community of individuals passionate about the work they do!
Realize Your Vision as a New Registered Nurse
- Join a supportive RN cohort with a structured curriculum designed to build confidence, enhance your skills, provide mentorship and set you up for long-term success.
- Build meaningful relationships with patients and their families, understanding their unique needs to facilitate their recovery.
- Collaborate and communicate effectively with various departments to ensure coordinated care and provide direct patient care when needed.
- Celebrate victories and milestones achieved by our patients.
Qualifications
- Valid RN licensures as required by state regulations.
- CPR certification (ACLS preferred).
Job Title : Bomb Technician (EOD) Category / Component : Enlisted • Active Overview Explosive Ordnance Disposal Technicians locate, identify, render safe, and dispose of explosive threats on land, at sea, and underwater, using advanced robotics, diving, and explosives skills to protect forces and civilians and support fleet and joint operations worldwide.
Key Responsibilities Detonate and demolish hazardous munitions, pyrotechnics, and outdated explosives; neutralize ordnance including sea mines, torpedoes, depth charges, and improvised explosive devices; remotely disable unsafe ordnance using robotic and diagnostic technology; conduct parachute and helicopter insertion operations; clear waterways of mines in support of ships and submarines; provide explosive ordnance support to law enforcement agencies and organizations such as the United States Secret Service and Department of State.
What to Expect Global missions in every environment, from parachuting into remote terrain to arriving by small boat on foreign shores; majority of time spent in the field conducting high risk, time critical tasks with strict safety and risk management; regular integration with Special Operations, fleet units, and interagency partners; intense physical and mental demands with a culture that values precision, calm decision making, and discipline.
Work Environment Operate worldwide on land, at sea, and underwater from EOD Mobile Units and detachments; insert via parachute, helicopter, and small boats; work from ships, shore commands, and forward locations; serve in small team based units that balance training, readiness, and operational tasking with limited administrative overhead compared to field work.
Pathways, Training & Advancement Recruit Training followed by an EOD preparatory course at Great Lakes, Illinois, that builds swimming, conditioning, small boat skills, and risk management fundamentals; EOD Assessment and Selection Course that evaluates aquatic adaptability, running, swimming, academics, professionalism, and teamwork; Navy diver training at the Naval Diving and Salvage Training Center; Naval School Explosive Ordnance Disposal, which covers demolition, conventional ordnance, underwater mines, missiles, landmines, and chemical, biological, radiological, and nuclear threats; Basic Parachute Training and ongoing advanced training and qualifications throughout a career.
Apply for the Navy Warrior Challenge contract for EOD during initial enlistment, then pass the EOD Physical Screening Test and diver medical screening; complete required assessments and receive recommendation and screening from an EOD officer or senior enlisted EOD technician; additional in service accession requirements may include minimum time on board, performance standards, and command endorsement.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: Eyesight correctable within EOD diving standards, with no color blindness; qualifying ASVAB scores using combinations such as arithmetic reasoning and verbal expression or general science, mechanical comprehension, and electronics information; age typically 30 or younger at accession; United States citizenship and eligibility for a security clearance; excellent physical condition and swimming ability, with the capacity to perform detailed technical tasks under stress and in hazardous environments.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.
This includes staff support for the senior managers and members of the organizational staff.
This includes but is not limited to researching and compiling information pertaining to certain projects/topics, reviews Contract Data Requirements List (CDRL) packages, prepares factual, clear, concise, complete and appropriately coordinated written communications.
Essential Job Functions: Ensures the leadership is kept informed of all issues of interest that relate to the mission of the directorate.
Monitors progress toward accomplishment of various taskings and initiatives.
Provides support by supplying the information and background for the preparation of program events.
Drafts documents for the approval and signature of leadership.
Disseminates program policy and specific initiative guidance for members of the organization.
Coordinates, documents, monitors, and supports a variety of meetings and conferences to include, but not limited to, scheduling and set up of physical and virtual meetings and in support office staff and external participates.
Prepare background information and invite required meeting participants ensuring documentation of the meetings are filed IAW organizational policy.
Documentation may include but is not limited to attendance logs, minutes and/or action items with corresponding action officers.
Required Skills: Due to the sensitivity of customer related requirements, U.S.
Citizenship is required.
A High School High Diploma plus 7 years of experience, an associate degree plus 2 years or a bachelor's degree is required.
An adjudicated DoD Secret Security clearance on the First Day of employment.
Salary Range: $58,935
- $70,000 At DCS, we pride ourselves on providing flexibility that allows employees to balance meaningful work with their personal lives.
We offer competitive compensation, benefits, and opportunities for learning and development.
Our broad and competitive mix of benefits is designed to support and protect employees and their families.
Our robust benefit offerings include medical, dental, 401k, ESOP, PTO, education reimbursement, work/life balance, parental and other leave programs.
Learn more about our benefits here: DCS Corp Benefits .
Kessel Run is an Air Force unit that delivers resilient command and control and targeting software capabilities that provide warfighters with decision advantage.
Under the Department of the Air Force Program Executive Office for Command, Control, Communication, and Battle Management (DAF PEO C3BM), Kessel Run technologies make up the DAF BATTLE NETWORK, the systems-of-systems designed to help the Joint Force make operational decisions faster than our adversaries.
The Division architects and acquires the means to connect weapon systems with warfighters and decision makers to enable the warfighter to win against the pacing challenge in an era of great power competition.
This is a full time position located at Hanscom AFB, Bedford, MA.
Essential Job Functions: Perform routine cost estimating methods such as analogy, engineering or scientific methodology, and extrapolation.
Perform cost estimating outputs to assess the impact various factors have on the costs to design, research, develop, operate, maintain, and dispose of a particular weapon system.
Analyze all elements affecting costs for a project of limited scope.
Analyze contractor financial data using Earned Value Management (EVM) measures of merit to determine program viability with respect cost and schedule performance.
Analytical processes, such as: setting up the problem; conducting background research; collecting and reducing data; displaying data for analysis; formulating mathematical expressions; and drawing conclusions.
Provide contract pricing support services for tasks in all phases of the acquisition cycle to include development, award, management, measurement and contract closeout.
Prepare draft pricing briefings, draft pricing correspondence, and draft agency pricing reports.
Develop pricing related evaluation criteria, track pre-award task order milestones and status.
Support source selection teams in the evaluation of cost proposals.
Prepare pricing documentation for review and approval by the Government CO.
Prepare pricing spreadsheets of technical proposals and perform other pricing analyses to support price/cost evaluations of technical.
proposals.
Required Skills: Due to the sensitivity of customer related requirements, U.S.
Citizenship is required.
Must have an Active Secret Clearance.
BS/BA Degree in a related discipline 5 years of experience with experience in related discipline.
Knowledge of most appropriate phase of the budgetary cycle (planning, programming, justification, and execution) for initiating new programs.
Experience in quantitative analysis and calculus.
Experience with ACEIT.
Salary Range: $58,935-$75,000 At DCS, we pride ourselves on providing flexibility that allows employees to balance meaningful work with their personal lives.
We offer competitive compensation, benefits, and opportunities for learning and development.
Our broad and competitive mix of benefits is designed to support and protect employees and their families.
Our robust benefit offerings include medical, dental, 401k, ESOP, PTO, education reimbursement, work/life balance, parental and other leave programs.
Learn more about our benefits here: DCS Corp Benefits
Location: Chelmsford, MA
Company Name: Focus Staff Services
Job Description
Overview
Do you take pride in precision and advanced imaging? Join Focus Staff as a Travel MRI Technologist in Chelmsford, MA, where your technical expertise supports accurate diagnoses and patient care. Your attention to detail will play a critical role in helping care teams make informed clinical decisions.
Contract Assignment - 13 Weeks (Temporary)
Shift: Days 5 x8
Why MRI techs join Focus Staff:
- Rewarding Your Commitment: Weekly direct deposits, housing stipends, 401(k) with matching, and loyalty/referral bonuses.
- Your Wellbeing, Our Priority: Medical, dental, vision, and life insurance from day one, no waiting period.
- Journey Made Simple: Travel assistance, relocation support, licensure reimbursement, and exclusive hotel discounts.
- Flexibility Meets Support: Dedicated recruiters, 24/7 support, flexible scheduling, and pet-friendly accommodations.
MRI tech requirements:
- Have two (2) years of regular (twenty (20) hours or more per week) continuous recent experience as a MRI Technologist and be fully proficient in all the duties required of a MRI Technologist II.
- License in required state.
- Current Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certification
- Must be fully proficient in MRI and have knowledge of the required protocols in performing complex MRI procedures.
- Effective oral and written communications skills.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other incumbents of the organization.
- Ability to learn applications relevant to the position.
- 2 years of hospital experience in clinical area; EP preferred.
About Focus Staff:
Focus Staff is a traveler-first healthcare staffing agency connecting talented travel nurses and allied health professionals with top assignments nationwide, prioritizing your unique needs and giving you complete control over your journey. Our mission is to help you create the life you love while exploring the country, advancing your healthcare career with competitive pay, and doing what you do best, providing exceptional patient care that makes a difference.
Ready to turn your professional expertise into a national adventure? Apply today!
Focus Staff is an EEO/AA (Equal Employment Opportunity and Affirmative Action) Employer.
Estimated pay package based on bill rate at time job was posted. Bill rates can change frequently and without notice. Exact pay package may vary based on several factors, including, but not limited to, guaranteed hours, travel distance, demand, experience, etc.
#PGM
Responsibilities
Qualifications
- Area of Interest: Travel;
- Compensation Up to: $3052;
- Shift: 5x8 Evenings;
- Job ID: 5001926;
Professional Category: Allied Health
Shift: Days
Shift Length: Not Stated
Professional Role: Allied Health
Specialty: Radiology
PI3431151006a2-362
Surgical Assistant – Oral Surgery
Location: Advanced Surgical Associates | Concord, MA (NEW LOCATION COMING SOON!)
Position Highlights:
Step into the fast-paced world of oral surgery as an Oral Surgery Dental Assistant! Your role is pivotal, aiding surgeons with precision during procedures and meticulously documenting patient care. From preoperative tasks to maintaining sterile environments, your expertise ensures smooth operations. Engage in strategic discussions with surgeons, monitor patient status, and handle advanced equipment with finesse. Dive into the heart of dental care, obtaining vital radiographs and crafting detailed patient narratives.
Who We Are:
Advanced Surgical Associates is dedicated to exceptional oral surgery in a comforting environment, prioritizing patient needs through collaboration with their general dentist. Our vision is global leadership in oral health, focusing on outstanding patient experiences and industry standards. We foster a positive work environment with career growth opportunities, comprehensive benefits, and a supportive culture that values work-life balance. Our goal is to empower employees to deliver excellent patient care and build strong relationships with referring dentists.
What We Offer:
We prioritize your personal and professional well–being, covering aspects from health to financial and social welfare.
Medical, Dental, Vision, Life InsurancePaid Time Off including Paid Parental Leave401(k) with Company Match Short/Long Term Disability Employee Assistance Program National Discount and Rewards MarketplaceBLS/CPR Certification Career Path Advancement to clinical or management positions
Required Qualifications:
A high school diploma or equivalent Active Massachusetts Dental Assistant LicenseBLS Certification (or completed within 1 month of hire)Strong teamwork and independent work capabilities, demonstrating good judgment and critical thinkingPassion for ensuring safety and exceptional attention to detail, vigilance, and meticulousnessBasic computer proficiencyExcellent manual dexterity and superior listening skills, especially in emergency scenarios
Preferred Qualifications:
Previous oral surgery experience is beneficialCertified dental assistant status is a plusRadiology certification is desirableDAANCE certification is a plus
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.
Compensation details: 27-32 Hourly Wage
PI2fd0a6d257bd-362
We are seeking a Chief Engineer to join our dynamic team at Flagship Facility Services LLC. In this pivotal role, you will oversee engineering operations and ensure the highest standards of facility maintenance and management. Your leadership will be crucial in delivering exceptional service to our clients while driving operational efficiency. The Chief Engineer must ensure the highest level of professionalism, while meeting the clients’ needs, and a commitment to achieving the goal of 100% uptime throughout the engineering team.
Responsibilities
- Supervise the performance and maintenance of all mechanical, electrical and craft services, ensuring operation within design capabilities and achieving proper environmental conditions prescribed by Building Management.
- Oversee and supervise the efficient operation of the facility equipment and systems.
- Perform requisite daily communication with Building Management on matters relating to the services performed.
- Develop operating instructions and procedures for equipment and systems. Strive toward a goal of zero down-time in operations by virtue of reliable system performance.
- Prepare operating budgets relative to the Engineering Department.
- Together with the Flagship Branch Manager, implement and conduct training programs for operating the facility equipment and systems.
- Establish and maintain periodic operational testing schedules for critical systems and equipment.
- Administer an effective and accountable preventative maintenance system tailored to the facility.
- Evaluate all equipment and systems operationally and provide the customer with a list of deficiency items and recommendations for improvement.
- Monitor and supervise subcontracted jobs to outside concerns when it is not practical for them to be performed in-house, or as may be requested by Building Management.
- Monitor an effective energy conservation and management program to ensure measures are taken to keep operating costs at a minimum.
- Possess the requisite licenses and permits required by local laws and ordinances to operate, repair and maintain the facility equipment and systems. Ensure that the on-site staff conforms to all local laws, codes and regulations. In conjunction with Building Management, establish a program for the acquisition, storage and accountability of all operating materials, tools and equipment.
- Establish a customer approved inventory control system.
- Support and maintain a work order system for the control and assignment of all on-call and unscheduled services requested by the customer.
- This system is to include the work performed, where applied, personnel assignments, time and material estimates, and authorization.
- Ensure that work responsibilities are allocated properly among subordinates by developing and implementing manpower schedules and work methods and procedures that are designed to obtain low cost and efficient operation.
- Establish performance standards for each phase of work, adhering to standard practices and quality levels.
- Carry out policies and procedures of the customer and Flagship Facility Services, Inc. concerning safety, administrative requirements, standards, practices and work methods.
- Perform any additional duties on an as required basis where such duties are within the scope of contractual limitations.
- Minimum of five (4) years’ experience in the implementation of the above.
Knowledge and Skills
- Central Plant Experience
- Mission critical facility experience- data center, hospital, science labs
- Manages all maintenance, capital, and technical projects
- Liaisons with engineers, consultants, and architects
- Working knowledge of MEP systems, building, fire, mechanical, and electrical codes
- Ability to read and interpret blueprints, schematics, technical manuals, and one-line diagrams
- Able to troubleshoot and repair motors, pumps, valves, lifts, and generators
- Working knowledge of fire alarm and suppression systems
- Electrical, hydraulic, mechanical power transmission, and pneumatic systems knowledge
- Ability to write scopes of work, method of procedures, and job safety analysis
- Acts as site EHS lead
- OSHA 10 mandatory, OSHA 30 preferred
- Ability to manage budgets and key performance indicators (KPIs)
- Ability to perform root cause analysis
- Advance knowledge of building automation systems
- Working knowledge of computerized maintenance management (CMMS) and energy management systems
Education and work experience
- Associates technical degree required, Bachelors preferred
- Must have Boiler Operator I License
- Must have Waste Water License
- Licensed HVAC, Plumbing or Electrical preferred
If you are ready to take your career to the next level as a Chief Engineer with Flagship Facility Services LLC, we invite you to apply today and be part of our commitment to excellence in facility services!
Benefits:
Field Service Technician
Qualifications and Skills
· Strong Mechanical and Electrical troubleshooting skills
· With minimal direction, able to travel to customer sites nationwide, troubleshoot and identify issues, and solve so that machine functions as required
· Ability to read and redline electrical prints and mechanical drawings
· Ability to use mechanical tools in a safe manner such as, but not limited to, wrench, screwdriver, drill, hammer, crowbar
· Ability to use electrical tools in a safe manner such as, but not limited to, multimeter, wire stripper, ferrule crimper, signal generator
· Experience with Allen Bradley PLC software
· Must be organized and maintain a clean working space
· Critical thinking and problem solving in high stress environments
· Ability to work as a team and independently
· Not afraid to ask for help when stuck
· Excellent customer service skills
· Able to own and take pride in one’s work
· Must possess a passport and be willing to travel internationally
· Proficiency with Microsoft office products / able to use computers
· Experience in a food manufacturing facility, knowledge of CIP and Sanitation, Spanish / Portuguese language skills a plus
Daily Responsibilities
40% Machine Building in Shop (Billerica, MA)
· Assembling machines based on assembly drawings provided by engineering
· Ensuring that all machines are built on time, on budget, and 100% correctly
· Working with engineering to fix and modify any parts that are not correct
· Properly documenting build per shop standards
25% Customer Installations
· Commissioning machines onsite and demonstrating system to operators, sanitation, and maintenance and making them excited about the system
· Staying until the customer is 100% satisfied and everything is working properly
10% Solving Down Customers (while in shop)
· Assisting customers over the phone with down machines
· Absolute sense of urgency to get the machine back up and running
25% Customer Service Calls
· Traveling to customer sites to perform routine maintenance
· Make everyone at the customer site excited about the machine and how well it operates
· Includes preventative maintenance conducted during factory shutdown weeks
· A small percentage of this will include emergency service calls which may require some last-minute travel to get the customer back up and running
Works Hours and Schedule
Hourly / Full time position
Standard 8hr days, 8am to 4:30pm when in office
Hours vary when traveling, travel will not exceed 2 weeks at a time
Reports jointly to Service Manager and Production Manager
Work Environment
The working conditions on a manufacturing floor typically involve a challenging environment where diligence and adherence to safety protocols are essential. Employees may be required to stand for extended periods, operate machinery, and manage various tools and materials. The environment can be loud due to the operation of equipment, and temperature conditions may vary depending on the nature of production activities. Personal protective equipment (PPE) is often mandatory to ensure safety, and workers should be prepared for repetitive tasks and physical activity, including bending, crawling, kneeling, lifting, and moving heavy items. Collaboration with team members and adherence to strict quality standards are integral to the workflow.
LHH Recruitment Solutions is seeking a proactive and detail-oriented Quantity Surveyor III to support our client’s
Position- Quantity Surveyor III
Pay Range: $55-$61/hr.
Location- MA, NH and VT(Hybrid)
• Not looking for just electric construction if they come from civil construction that is ok
• 2-3 years estimating background is preferred
• Locations are MA, NH and VT
• Looking for experience in procurement and stakeholder, legal drafting contracts
• 3-5 years of negotiating contracts
Key Accountabilities
• Support project teams in project cost management, negotiation, technical contract compliance and dispute resolution to ensure the annual electric capital construction workplan assigned to contracted resources is effectively and efficiently delivered
• Change Management. Review change orders for contract compliance, pricing accuracy, timely submission, and proper supporting documentation
• Foster relationships with external contractors along with internal stakeholders including but not limited to Construction, Project/Program Management, Procurement, Engineering, Safety and Emergency Planning
• Support bid project development and contract risk identification ahead of award
Qualifications
• A bachelors degree is required
• 3-5 years of experience in contracts, estimating, engineering, construction management and/or project management within the electric utility or similar technical industry required
• 3-5 years of negotiating contracts and change orders to achieve value
• 2-3 years of estimating background is preferred
• EPC experience is a plus
• Proficiency with Microsoft Office including Power BI, MS Teams, SharePoint, Power Point, Excel and Word required
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
As an Assistant Branch Manager at Rockland Trust, you play a pivotal role in supporting the Branch Manager in overseeing daily operations, driving business growth, and ensuring exceptional customer service. Each day, you create a positive and motivating team environment to help staff meet branch goals and objectives, and cultivate a customer-centric retail environment focused on identifying and providing team-based solutions for customer financial needs.
With a consultative, team-oriented sales personality and outstanding personal customer skills, you take responsibility for ensuring that every customer receives a consistent World Class Customer Experience with every branch staff interaction whether in person, over the phone, or through digital channels. You are a leader in the branch, personally executing a high level of customer service and modeling these behaviors to the staff.
What You’ll Do:
- Work in direct collaboration with the Branch Manager to:
- Train, motivate, develop, and coach employees.
- Accept responsibility for individual and overall branch sales, and customer experience performance.
- Nourish branch enthusiasm for participating in product promotion and other areas of opportunity.
- Track and report branch performance.
- Maintain the operational integrity of the branch.
- Ensure proper controls are maintained over all branch operational processes and regulatory requirements.
- Communicate new and/or changed policies and procedures to branch staff.
- Develop and implement sales programs and maintain a positive sales and service environment.
- Develop and maintain effective lobby management and customer outreach efforts.
- Maintain and utilize Salesforce platform.
- Manage referral targets on both an individual basis as well as for the branch team, leveraging a needs-based, consultative sales approach and online produce recommendation guides.
- Proactively identify, report, and resolve customer issues to ensure a positive customer experience.
- Ensure team compliance with RTC policies and procedures by leading by example, demonstrating our RTC core values and delivery on our customer promises.
- Maintain a thorough knowledge of all products and services provided by the bank including Consumer Products, Home Lending, Business and Cash Management alternatives; act as a resource to others in product knowledge.
- Actively demonstrate technology and self-service channels with new and existing customers promoting ATM, online banking, and mobile banking alternatives.
- Understand and utilize Regional Based Staffing and branch staffing models to coordinate in-branch customer demand while facilitating and supervising proactive outreach such as outbound calling and external sales calls.
- Consistently meet or exceed sales and service expectations by effectively leveraging RTC needs-based product recommendations; consistently meet or exceed requirements on mystery shops.
- Show initiative in maintaining a solid foundation of product knowledge by taking advantage of trainings as they are offered and completing required trainings within the timeframes provided.
- Represent Rockland Trust by establishing meaningful roots in the communities it serves.
- Supervise branch staff in the absence of the Branch Manager.
- Assume responsibility for additional reporting duties and responsibilities as required.
What You’ll Experience:
- Meaningful relationships: We believe that Each Relationship Matters, and are fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed.
- Commitment to community: We believe supporting our communities is essential, and are committed to helping those in need.
- Recognition & reward: We believe all colleagues should be recognized for their contributions
- Training & development: We believe all colleagues are critical to our future, and we will invest in their success by providing educational experiences and resources to manage and navigate their careers.
- Comprehensive benefits: Our goal is to offer our colleagues a generous benefits package, and an environment that supports a healthy work-life balance. Our benefits include competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, Vision, Pet Insurance, 401K retirement plan, Long Term Disability & Life Insurance, Child Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning wellness program and much more.
Required Qualifications:
- Must be or become a Notary Public and NMLS certified.
- Ability to generate sales excitement and act as a coach and mentor to the staff.
- Proficient in Microsoft Word and Excel with ability to operate a variety of office equipment.
- Excellent verbal and written communication skills.
- Consultative, team-oriented sales personality with outstanding customer service skills.
- Sound risk decision-making skills and strong operational proficiency.
- Supervisory abilities to provide constructive and positive feedback, and manage performance.
- Ability to meet compliance and audit requirements.
- High degree of professionalism and ability to demonstrate tact and diplomacy when needed.
- Ability to work within normal office requirements, with long periods of standing and continuous customer support.
- Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
- Serves as the bank representative in community activities
- Ability to successfully complete our training program
Preferred Skills/Experience:
- College degree and two to four years of retail banking or equivalent experience preferred.
- The ideal candidate should possess Retail Banking experience in a sales environment with strong supervisory experience.
Who We Are:
At Rockland Trust, we believe that being a great place to bank starts with being a great place to work. When our colleagues are valued and cared for, they’re empowered to make a difference for our customers and communities.
As one of The Boston Globe’s “Top Places to Work” for the past fourteen years, we know that finding the right people is just the beginning. Through competitive benefits, enriching development opportunities, and a respectful and collaborative culture, we’ve built a workplace that enhances our colleagues’ lifestyle and inspires them to reach their full potential.
For over 116 years, we have been dedicated to strengthening the neighborhoods we live in and serve. Rockland Trust offers a wide range of banking, investment, and insurance services to help individuals and businesses work toward their financial goals with more than 120 branches located throughout Massachusetts, as well as commercial banking, investment management offices, and residential lending centers across Massachusetts and Rhode Island.
Rockland Trust is the Bank Where Each Relationship Matters®. In pursuit of that promise, we foster a respectful and inclusive work environment where everyone is given the chance and resources to succeed.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Additionally, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Now that you’ve heard a little bit about us, we’d love to hear more about you. Submit your application and come help us strengthen our communities- one relationship a time.