Jobs in Waltham Massachusetts
2,024 positions found — Page 99
U
Bomb Technician (EOD)
🏢 US Navy
Salary not disclosed
INITIAL SUCCESS OR TOTAL FAILURE.
Americans celebrate fireworks on the 4th of July. The other 364 days, Navy EOD-the Navy's elite bomb squad-is working to prevent the ones that aren't for show. Armed with cutting-edge robotics and explosive disposal expertise, they take on missions that demand skill, precision, and absolute nerve-from parachuting into hostile territory to neutralizing underwater mines.
This isn't a job for the ordinary. It's for those who can think fast, stay calm, and operate under extreme pressure-because when it comes to explosives, there's no second chance.
Enlisted Officer
WATCH VIDEOS ABOUT EXPLOSIVE ORDNANCE DISPOSAL
Explosive Ordnance Disposal Technician
NAVY EOD: CAREER DETAILS & REQUIREMENTS
Responsibilities
As an EOD Tech, you'll receive extensive training to perform missions neutralizing explosive weapons in almost every environment. Your duties may require you to:
Detonate and demolish hazardous munitions, pyrotechnics and outdated explosives
Neutralize various ordnance, including sea mines, torpedoes or depth charges
Work with cutting-edge technology to remotely disable unsafe ordnance
Perform parachute or helicopter insertion operations
Support law enforcement agencies
Clear waterways of mines in support of our ships and submarines
Lend your skills and support to other military units or offices, such as the U.S. Secret Service or the U.S. Department of State
Work Environment
Your missions will take you to every corner of the world. One assignment may have you parachuting from 17,000 feet into enemy territory, while the next may deliver you stealthily to a foreign nation via an 11-foot RHIB boat. It all depends on which unit you're supporting and the type of mission to be completed. Though there will be administrative work, the majority of your time will be spent in the field.
Training & Advancement
Upon completion of the initial 10-week training at Recruit Training Command Great Lakes (known as boot camp), you'll begin a specialized training program to prepare you for your career as an EOD Tech.
EOD Preparatory Course
(four weeks) -
The Navy EOD training pipeline starts with preparatory training in Great Lakes, IL. Candidates work on swim stroke development, long-range swims and physical conditioning. Candidates receive daily human performance coaching on mental resiliency, strength training form, running, swimming, calisthenics as well as proper rest, recovery and nutrition. Classroom instruction includes introductions to small boat operations, professional military education and risk management.
EOD Assessment and Selection Course
(four weeks)
- After prep, candidates will be challenged in a grueling training environment in which they are constantly assessed on their comfort in the water, physical fitness, academic ability, professionalism and peer rankings. Classroom instruction includes topics such as risk management, dive physics, diving medicine, small boat navigation and Navy maintenance. Daily physical training and assessments are centered around five advanced aquatic adaptability skills, ruck runs, distance swims and the human performance test. At the end of the course, candidates will participate in a formal selection board. Here, instructors will select the best qualified and most likely to successfully complete advanced training to graduate and proceed to diver training.
Diver Training
(seven weeks)
-
Next comes dive school at the Naval Diving and Salvage Training Center (NDSTC) in Panama City, FL. Training covers basic concepts of scuba diving as well as dive physics, physiology and basic dive medicine. Candidates also learn about equipment such as the MK16 underwater rebreather and MK25 underwater rebreather.
EOD School
(44 weeks) -
After successfully completing dive school, candidates transfer to Naval Explosive Ordnance Disposal School at Eglin Air Force Base in Fort Walton Beach, FL. This training comes in several sections, each section building upon the skills learned from previous areas of training. Candidates will train in demolition operations, rendering safe bombs, missiles, landmines, defusing Improvise Explosive Devices (IEDs), protecting and detecting against Chemical, Biological, Radiological, Nuclear (CBRN) weapons and mastering skills needed to defeat underwater ordnance such as sea mines and torpedoes.
Basic Parachute Training
(three weeks) -
After completing basic EOD school, graduates attend basic airborne training ("jump school") at Fort Benning, GA, where they qualify as a basic parachutist.
EOD Tactical Training
(four weeks) -
The final phase of training is in San Diego, CA. It teaches helicopter insertion (fast-rope, rappel, cast and special patrol insertion, and extraction rigging), small arms/weapons training, small unit tactics (weapons, self-defense, land navigation and patrolling) and tactical communications (satellite and high frequency).
Upon successful completion of the EOD training pipeline, graduates are assigned to EOD mobile units where they gain advanced on-the-job training and experience as members of EOD platoons.
Advanced Training
-
EOD technicians may pursue advanced training options to hone and specialize their skills. Some of these options include:
Parachute water insertion training
Military freefall
Advanced Improvised Explosive Device Disposal (AIEDD)
WMD training
Jumpmaster training
Small unit tactics
Small arms instructor
Language school (Defense Language Institute)
EOD communications (tactical radio communications)
Promotion opportunities are regularly available but competitive and based on performance.
For those with further leadership aspirations and a college degree, EOD Officer roles are available, providing the opportunity to lead and train others.
Post-Service Opportunities
It's also important to note that the specialized training received, and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields.
Education Opportunities
Members of the Naval Special Operations community have any number of unique opportunities to advance their education. Navy training provides skills and knowledge in everything from the fundamentals of explosive ordnance disposal to chemical and biological warfare, military tactics, deep-sea diving, as well as other tactical military procedures.
Beyond offering access to professional credentials and certifications, Navy training in the NSW/NSO field can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
No college degree is required to apply for a position as an EOD Technician. However, training is tough and ongoing, and a high degree of difficulty should be expected. You can apply for the Navy Warrior Challenge contract for EOD Technicians at any time during your first enlistment.
Entry Requirements
Eyesight 20/200 bilateral correctable to 20/25 with no color blindness
Minimum Armed Services Vocational Aptitude Battery (ASVAB) score AR+VE=109, MC=51 or GS+MC+EI=169
30 years of age or younger
Pass a physical and separate medical examination required for divers (approved by Diving Medical Officer)
U.S. citizen and eligible for security clearance
The Minimum and Elevated Navy Physical Screening Test (PST & EPST) requirements for EOD are:
Exercise
Time
Min.
Elevated
Swim 500 yards (combat sidestroke)* Unlimited 12:30 10:30 Push-up 2:00 50 70 Sit-up 2:00 50 70 Pull-up 2:00 06 10 Run 1.5 miles* Unlimited 12:30 10:00
*Combined swim and run time must be ≤ 23:00
Candidates who achieve the Elevated Physical Screening Test (EPST) scores shown above may qualify for the Enlisted Bonus for Shipping (EB-SHP) program. These elevated standards must be met during your 14-day shipping PST to be eligible for the bonus. Learn more about Navy enlistment bonuses.
Additional requirements specific to Active Duty EOD Technician candidates include:
36 months of obligated service upon completion of training
No non-judicial punishments or court martial convictions during the 12 months prior to application
Meet medical standards as specified in the NAVMED P-117
Meet minimum performance standards
Pass a hyperbaric pressure tolerance test
Be on board present command for two years
Be screened by an EOD Officer or E-6 or above Master EOD Technician
Be recommended by your current commanding Officer
You should be in excellent physical condition and possess good swimming skills. The ability to perform detailed tasks in stressful conditions is also essential.
NOTE: You should consult your physician or other health-care professional before starting any exercise regime or other fitness program to determine if it is right for your needs. This is particularly true if you (or your family) have a history of illnesses or ailments that can be exacerbated by a change in physical activity. Do not start a fitness program if your physician or health-care provider advises against it.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are no part-time jobs as a Navy Reserve Sailor in this role. Go back to Careers to find other jobs that have a Reserve component. You can also find out more about what life is like as a Reserve Sailor in the Navy.
NAVY EOD - Full HTML Enlisted
CAN YOU OUTPERFORM TOP EOD CANDIDATES?
Check the EOD PST leaderboard and find a testing event near you.
Learn More
Compare Navy Careers
See how a career as an Explosive Ordnance Disposal Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Americans celebrate fireworks on the 4th of July. The other 364 days, Navy EOD-the Navy's elite bomb squad-is working to prevent the ones that aren't for show. Armed with cutting-edge robotics and explosive disposal expertise, they take on missions that demand skill, precision, and absolute nerve-from parachuting into hostile territory to neutralizing underwater mines.
This isn't a job for the ordinary. It's for those who can think fast, stay calm, and operate under extreme pressure-because when it comes to explosives, there's no second chance.
Enlisted Officer
WATCH VIDEOS ABOUT EXPLOSIVE ORDNANCE DISPOSAL
Explosive Ordnance Disposal Technician
NAVY EOD: CAREER DETAILS & REQUIREMENTS
Responsibilities
As an EOD Tech, you'll receive extensive training to perform missions neutralizing explosive weapons in almost every environment. Your duties may require you to:
Detonate and demolish hazardous munitions, pyrotechnics and outdated explosives
Neutralize various ordnance, including sea mines, torpedoes or depth charges
Work with cutting-edge technology to remotely disable unsafe ordnance
Perform parachute or helicopter insertion operations
Support law enforcement agencies
Clear waterways of mines in support of our ships and submarines
Lend your skills and support to other military units or offices, such as the U.S. Secret Service or the U.S. Department of State
Work Environment
Your missions will take you to every corner of the world. One assignment may have you parachuting from 17,000 feet into enemy territory, while the next may deliver you stealthily to a foreign nation via an 11-foot RHIB boat. It all depends on which unit you're supporting and the type of mission to be completed. Though there will be administrative work, the majority of your time will be spent in the field.
Training & Advancement
Upon completion of the initial 10-week training at Recruit Training Command Great Lakes (known as boot camp), you'll begin a specialized training program to prepare you for your career as an EOD Tech.
EOD Preparatory Course
(four weeks) -
The Navy EOD training pipeline starts with preparatory training in Great Lakes, IL. Candidates work on swim stroke development, long-range swims and physical conditioning. Candidates receive daily human performance coaching on mental resiliency, strength training form, running, swimming, calisthenics as well as proper rest, recovery and nutrition. Classroom instruction includes introductions to small boat operations, professional military education and risk management.
EOD Assessment and Selection Course
(four weeks)
- After prep, candidates will be challenged in a grueling training environment in which they are constantly assessed on their comfort in the water, physical fitness, academic ability, professionalism and peer rankings. Classroom instruction includes topics such as risk management, dive physics, diving medicine, small boat navigation and Navy maintenance. Daily physical training and assessments are centered around five advanced aquatic adaptability skills, ruck runs, distance swims and the human performance test. At the end of the course, candidates will participate in a formal selection board. Here, instructors will select the best qualified and most likely to successfully complete advanced training to graduate and proceed to diver training.
Diver Training
(seven weeks)
-
Next comes dive school at the Naval Diving and Salvage Training Center (NDSTC) in Panama City, FL. Training covers basic concepts of scuba diving as well as dive physics, physiology and basic dive medicine. Candidates also learn about equipment such as the MK16 underwater rebreather and MK25 underwater rebreather.
EOD School
(44 weeks) -
After successfully completing dive school, candidates transfer to Naval Explosive Ordnance Disposal School at Eglin Air Force Base in Fort Walton Beach, FL. This training comes in several sections, each section building upon the skills learned from previous areas of training. Candidates will train in demolition operations, rendering safe bombs, missiles, landmines, defusing Improvise Explosive Devices (IEDs), protecting and detecting against Chemical, Biological, Radiological, Nuclear (CBRN) weapons and mastering skills needed to defeat underwater ordnance such as sea mines and torpedoes.
Basic Parachute Training
(three weeks) -
After completing basic EOD school, graduates attend basic airborne training ("jump school") at Fort Benning, GA, where they qualify as a basic parachutist.
EOD Tactical Training
(four weeks) -
The final phase of training is in San Diego, CA. It teaches helicopter insertion (fast-rope, rappel, cast and special patrol insertion, and extraction rigging), small arms/weapons training, small unit tactics (weapons, self-defense, land navigation and patrolling) and tactical communications (satellite and high frequency).
Upon successful completion of the EOD training pipeline, graduates are assigned to EOD mobile units where they gain advanced on-the-job training and experience as members of EOD platoons.
Advanced Training
-
EOD technicians may pursue advanced training options to hone and specialize their skills. Some of these options include:
Parachute water insertion training
Military freefall
Advanced Improvised Explosive Device Disposal (AIEDD)
WMD training
Jumpmaster training
Small unit tactics
Small arms instructor
Language school (Defense Language Institute)
EOD communications (tactical radio communications)
Promotion opportunities are regularly available but competitive and based on performance.
For those with further leadership aspirations and a college degree, EOD Officer roles are available, providing the opportunity to lead and train others.
Post-Service Opportunities
It's also important to note that the specialized training received, and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields.
Education Opportunities
Members of the Naval Special Operations community have any number of unique opportunities to advance their education. Navy training provides skills and knowledge in everything from the fundamentals of explosive ordnance disposal to chemical and biological warfare, military tactics, deep-sea diving, as well as other tactical military procedures.
Beyond offering access to professional credentials and certifications, Navy training in the NSW/NSO field can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
No college degree is required to apply for a position as an EOD Technician. However, training is tough and ongoing, and a high degree of difficulty should be expected. You can apply for the Navy Warrior Challenge contract for EOD Technicians at any time during your first enlistment.
Entry Requirements
Eyesight 20/200 bilateral correctable to 20/25 with no color blindness
Minimum Armed Services Vocational Aptitude Battery (ASVAB) score AR+VE=109, MC=51 or GS+MC+EI=169
30 years of age or younger
Pass a physical and separate medical examination required for divers (approved by Diving Medical Officer)
U.S. citizen and eligible for security clearance
The Minimum and Elevated Navy Physical Screening Test (PST & EPST) requirements for EOD are:
Exercise
Time
Min.
Elevated
Swim 500 yards (combat sidestroke)* Unlimited 12:30 10:30 Push-up 2:00 50 70 Sit-up 2:00 50 70 Pull-up 2:00 06 10 Run 1.5 miles* Unlimited 12:30 10:00
*Combined swim and run time must be ≤ 23:00
Candidates who achieve the Elevated Physical Screening Test (EPST) scores shown above may qualify for the Enlisted Bonus for Shipping (EB-SHP) program. These elevated standards must be met during your 14-day shipping PST to be eligible for the bonus. Learn more about Navy enlistment bonuses.
Additional requirements specific to Active Duty EOD Technician candidates include:
36 months of obligated service upon completion of training
No non-judicial punishments or court martial convictions during the 12 months prior to application
Meet medical standards as specified in the NAVMED P-117
Meet minimum performance standards
Pass a hyperbaric pressure tolerance test
Be on board present command for two years
Be screened by an EOD Officer or E-6 or above Master EOD Technician
Be recommended by your current commanding Officer
You should be in excellent physical condition and possess good swimming skills. The ability to perform detailed tasks in stressful conditions is also essential.
NOTE: You should consult your physician or other health-care professional before starting any exercise regime or other fitness program to determine if it is right for your needs. This is particularly true if you (or your family) have a history of illnesses or ailments that can be exacerbated by a change in physical activity. Do not start a fitness program if your physician or health-care provider advises against it.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are no part-time jobs as a Navy Reserve Sailor in this role. Go back to Careers to find other jobs that have a Reserve component. You can also find out more about what life is like as a Reserve Sailor in the Navy.
NAVY EOD - Full HTML Enlisted
CAN YOU OUTPERFORM TOP EOD CANDIDATES?
Check the EOD PST leaderboard and find a testing event near you.
Learn More
Compare Navy Careers
See how a career as an Explosive Ordnance Disposal Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Not Specified
M
Investment Tax Accountant - Special Projects & Strategic Initiatives
Salary not disclosed
Investment Tax Accountant - Special Projects & Strategic Initiatives
Investment Taxes, Corporate Tax Department
Full-Time
Boston MA, New York NY, or Springfield MA
This is an individual contributor role.
The Opportunity
As an Investment Tax Accountant in the Investment Tax group, you will work in a dynamic and collaborative environment, primarily supporting securities tax operations, including system and process efficiency and enhancements, and you will support projects and strategic initiatives for other investment types, such as partnerships, real estate, and derivatives. The ideal candidate will have a convergent skillset of technical tax, accounting, and system proficiency, experience navigating large data sets, excellent communication skills, and the ability to partner effectively with tax colleagues, finance organization teams, and across the broader investment ecosystem. This position, in collaboration with cross-functional teams, will be responsible for analyzing securities transactions and processes to ensure accurate tax outcomes are achieved and a reliable control environment is maintained. Further, this position will participate in investment initiatives or project tracks to develop, enhance, and automate tax processes, and onboard significant transactions, new mandates, and tax legislation involving investments.
The Team
As an Investment Tax Accountant, you will be a member of the Investment Tax team within the Corporate Tax Department, part of MassMutual’s Controllers Organization. The Corporate Tax Department is comprised of high-performing, collaborative, and agile tax professionals who are motivated by challenging work that delivers sustained value and a culture of accountability. Team members are focused on continuous improvement and transforming the department through innovative solutions that align with the finance organization’s strategic goals and initiatives.
The Impact
The Investment Tax Accountant will help develop and execute Investment Tax goals and initiatives. Your responsibilities will include:
- Monitor and track tax data quality and performance of securities tax results tracked in the Eagle processing system and compare to general ledger results.
- Participate in daily, cross-functional Eagle operational governance meetings and other discussions that analyze and track system issues and changes in securities across the investment data ecosystem.
- Participate in testing of Eagle software upgrades to ensure changes are applied accurately and existing software continues to operate as intended.
- Ensure accurate tax basis is maintained for investments tracked in Eagle and accurate rules are applied as intended to exception situations.
- Understand and analyze differences between the tax basis and Statutory or GAAP basis of accounting for various investment types.
- Assist in reviewing new investment transactions for securities, partnerships, LLCs, and derivatives to determine correct tax treatment and how to efficiently operationalize.
- Assist in executing various tax internal controls for investments.
- Reconcile deferred tax balances for securities investments, collaborating with the securities tax operations team.
- Assist in preparing wash sales analysis.
- Assist in maintaining tax planning strategies involving investments.
- Assist in analyzing exchange transactions to determine if taxable or non-taxable.
- Assist in analyzing tax cash flows on structured securities to achieve correct processing of tax amortization in Eagle.
- Stay current with tax law changes in general and impacting investments.
- Proactively identify and implement process improvements, increase automation, and enhance digital analytics using existing and emerging technology solutions.
The Minimum Qualifications
- Undergraduate degree in Accounting/Finance or related field
- 6+ years of tax experience, preferably in public accounting or financial service environments.
The Ideal Qualifications
- Master’ degree in Taxation and/or CPA a plus.
- 8+ years of tax experience, preferably in public accounting or large financial services environments.
- Experienced tax and accounting technical knowledge, including tax code and regulations and GAAP accounting under ASC 740. Experience with Statutory Accounting Principles a plus.
- Education and/or experience utilizing business intelligence applications, such as Alteryx, highly desirable.
- Comfortable working with investment systems platforms, a data-intensive environment, and data interfaces between ERP and tax systems.
- Understanding of tax treatments of various securities transaction types.
- Experience with tax transactions, accounting and reporting for investment types other than securities, including partnerships, LLCs, real estate debt and equity, derivatives.
- Proficient Excel skills and workpaper organizational ability, integrating systems and analytical results.
- Excellent written and verbal communication skills.
- General knowledge of corporate taxation to understand how investments fit into larger tax compliance, reporting and audit frameworks.
- Some experience with U.S. tax aspects of non-U.S. transactions, issues, and reporting (e.g. PFICs, CFCs, foreign partnerships, foreign disregarded entities, withholding taxes).
- Experience with large, multidisciplinary projects that impact tax (e.g., ERP implementations, tax co-sourcing engagements, finance transformations).
- Conversant in Financial and Accounting Systems, such as SAP.
- Ability to identify issues and recommend effective solutions.
- Extremely organized, detail-oriented, and demonstrated ability to effectively prioritize and multi-task in a continually evolving environment.
- Ability to utilize project management tools and best practices to organize and prioritize tasks.
- Proven ability to collaborate cross-functionally and influence outcomes.
- Exhibits intellectual curiosity to seek and broaden knowledge and understanding beyond the core responsibilities of the position.
What to Expect as Part of MassMutual and the Team
Regular meetings with the Corporate Tax Department
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-CR37
#LI-MM1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
permanent
A
Professional Movers with CDL A or B Licenses
Salary not disclosed
Experienced OTR Movers with CDL A or B: Come join our winning team!
Come join the fastest-growing Van Lines in the country. Family-owned and operated.
If you are a true moving professional with a minimum of 1 year OTR in the moving industry, we would like you to join our team.
Industry's Leading Contracts with Top Earnings Potential
(Drivers are averaging $250,000-$400,000 Gross annually)
- $350K-$400K+ gross annually: 10% of drivers
- $300K-$350K gross annually: 50% of drivers
- $250K-$300K gross annually: 40% of drivers
- Steady Year-Round Work
- Fast Turn-Around Trip Settlements
- Scheduling Support (Steady work all year round)
- Contract drivers and Owner-Operators needed.
- No Retained Revenue. Your percentage is paid on 100% of the total invoice the customer paid. (No fuzzy math. Quick and transparent closeouts).
OTR Qualifications-
- Must have verifiable two years of driving experience with a CDL A or CDL B license.
- Good driving record required.
- Experience in the moving industry is a must!
- At least 1 year experience with a verifiable moving company or Van Lines as a driver required.
Apply today for driver jobs with American Van Lines!
Not Specified
C
Registered Dental Hygienist
$60-62 Hourly Wage
Registered Dental Hygienist - Part Time - Tuesdays and Fridays
We’re hiring a dental hygienist who can help us provide incredible dental care to each of our patients!
Cambridge Smiles is a small, private office that focuses on high-quality patient care.
If someone asks what makes our office a good place to work, I would say it is the fact that our team gets along well and works well together. This is not a corporate office, it isn't a factory, it's a place where we put patient care ahead of the bottom line.
You’ll conduct preliminary dental exams, help dentists with examinations and procedures, and perform thorough dental cleanings so patients walk out with a smile. This role is perfect for someone who loves to care for people and is highly attuned to detail. If you have a passion for educating people about the importance of dental health and are looking to grow your career in dental hygiene, we need to talk.
Available days are Tuesday and Friday, 8 am to 5 pm
The office has plenty of free parking and is close to the Alewife T Station.
Compensation:$60 - $62 hourly
Responsibilities:- Complete x-rays of the patients’ teeth so the dentist can quickly identify any tooth decay or other oral health issues
- Advise patients on how to properly care for their teeth after a procedure or operation
- Examine patients’ dental health and get an overview of their oral health history
- Document patient visits and keep health records current
- Identify dental issues such as periodontitis, gingivitis, or cavities so they can be treated as soon as possible
- Remove plaque and apply fluoride or other sealants to prevent cavities and tooth decay
- Put patients at ease by talking with them before, during, and after the appointment
- Sterilize all dental equipment to make sure everything is properly cleaned
- Inform patients of all ages about how to care for their teeth by brushing and flossing on a regular basis
Qualifications:
- Excellent communication and customer service skills
- Associate’s degree and certification in dental hygiene program required, higher levels of education are highly valued
- Licensed to practice as a dental hygienist in the state
- Current CPR certification
About Company
We are a general dentistry office, treating patients ages 8 and up. Our goal at Cambridge Smiles is to provide top-quality care to our patients. Doesn't everyone say that? What makes us different?
We have worked to grow a team that actually enjoys working together. That doesn't mean the work can't be challenging, but it is much more bearable with a good group of people by your side.
We are a privately owned office, so we are able to have more control over how the office is run and the quality of care we provide to our patients.
#WHGEN2
Compensation details: 60-62 Hourly Wage
PI43c234ba493b-37344-39974246
Not Specified
A
UX Researcher
Salary not disclosed
Summary: Location: Remote Duration: 6-Month Contract Responsibilities: Independently plan and execute research across digital assets to improve experiences for customers, agents, adjusters, call center reps, and underwriters.
Partner with product, design, IT, and business teams to ensure user-centered design solutions.
Lead complex research initiatives to define and improve insurance digital experiences.
Conduct qualitative and quantitative research (usability testing, surveys, interviews, card sorts).
Develop user personas, journey maps, and actionable insights to influence business decisions.
Communicate findings clearly to stakeholders, including executives.
Collaborate with cross-functional teams to integrate user insights into product strategy.
Requirements: 5 years of UX Research experience in corporate or agile environments.
Bachelor's in Human Factors, HCI, or related field (Master's preferred).
Required Skills: Expertise in qualitative research methods and UX tools (Qualtrics, UserZoom).
Strong analytical, storytelling, and communication skills.
Experience working with cross-functional teams and influencing business decisions.
Proficient in Microsoft Office.
Preferred Skills: Experience in insurance, financial services, or regulated industries.
Familiarity with agile processes, Lean UX, and Design Thinking.
Quantitative research experience.
Commitment to diversity, inclusion, and collaborative work.
Partner with product, design, IT, and business teams to ensure user-centered design solutions.
Lead complex research initiatives to define and improve insurance digital experiences.
Conduct qualitative and quantitative research (usability testing, surveys, interviews, card sorts).
Develop user personas, journey maps, and actionable insights to influence business decisions.
Communicate findings clearly to stakeholders, including executives.
Collaborate with cross-functional teams to integrate user insights into product strategy.
Requirements: 5 years of UX Research experience in corporate or agile environments.
Bachelor's in Human Factors, HCI, or related field (Master's preferred).
Required Skills: Expertise in qualitative research methods and UX tools (Qualtrics, UserZoom).
Strong analytical, storytelling, and communication skills.
Experience working with cross-functional teams and influencing business decisions.
Proficient in Microsoft Office.
Preferred Skills: Experience in insurance, financial services, or regulated industries.
Familiarity with agile processes, Lean UX, and Design Thinking.
Quantitative research experience.
Commitment to diversity, inclusion, and collaborative work.
Not Specified
Arabic Speaking Senior Administrative Assistant
Salary not disclosed
A well-established healthcare organization is seeking a temporary Senior Administrative Associate to support its Global Services team.
This is an onsite, front-desk-focused role supporting international patients and their families, playing a key part in patient intake, coordination, and overall experience.
The assignment is expected to last 3-6 months, runs Monday-Friday from 8:00 a.m.
to 4:30 p.m., and is based onsite in Boston.
The role will be paying $28/hour.
Job Responsibilities: Serve as the front desk point of contact, addressing immediate patient and family needs Facilitate intake of new cases and support ongoing patient care coordination Assist with patient questions, concerns, and issue resolution Support daily operations and workflow to ensure smooth patient throughput Collaborate with internal teams to enhance the overall patient experience Candidate Qualifications: Fluent Arabic speaker (required) Bachelor's degree preferred Prior experience in a hospital or healthcare environment strongly helpful 2+ years of administrative or office support experience Comfortable in a patient- and family-facing customer service role Qualified and interested candidates are encouraged to apply today for immediate consideration.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
This is an onsite, front-desk-focused role supporting international patients and their families, playing a key part in patient intake, coordination, and overall experience.
The assignment is expected to last 3-6 months, runs Monday-Friday from 8:00 a.m.
to 4:30 p.m., and is based onsite in Boston.
The role will be paying $28/hour.
Job Responsibilities: Serve as the front desk point of contact, addressing immediate patient and family needs Facilitate intake of new cases and support ongoing patient care coordination Assist with patient questions, concerns, and issue resolution Support daily operations and workflow to ensure smooth patient throughput Collaborate with internal teams to enhance the overall patient experience Candidate Qualifications: Fluent Arabic speaker (required) Bachelor's degree preferred Prior experience in a hospital or healthcare environment strongly helpful 2+ years of administrative or office support experience Comfortable in a patient- and family-facing customer service role Qualified and interested candidates are encouraged to apply today for immediate consideration.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
Not Specified
Part Time Administrative Assistant
🏢 Beacon Hill
Salary not disclosed
Our client, a nonprofit organization, is seeking a Part‑Time Administrative Assistant for a 6+ month contract role.
This is an onsite position located in Boston, supporting senior leadership within a mission‑driven organization.
The role is scheduled for 24 hours per week (3 days, Monday-Thursday) and offers $26/hour.
Qualified and interested candidates are encouraged to apply today for immediate consideration.
Job Responsibilities Manage scheduling, calendar coordination, and administrative support for the President Prepare and distribute materials for Board, Council, and committee meetings Coordinate logistics for in‑person and virtual meetings, webinars, and events (Zoom) Draft and route correspondence; maintain confidential records and meeting minutes Support Board and committee documentation, compliance needs, and contact lists Assist with internal operations, office coordination, and front desk coverage Provide basic technical support and liaise with vendors as needed Support special projects, advocacy initiatives, and occasional evening events Candidate Qualifications Detail‑oriented with strong organizational and time‑management skills Excellent written and verbal communication skills; professional phone and email presence Proficiency with Google Workspace and Microsoft Office Experience with calendar management and administrative coordination Ability to handle confidential information with discretion and sound judgment Comfortable working in a small, collaborative office environment Self‑directed, proactive, and adaptable in a fast‑paced setting Minimum of 3 years of relevant administrative or office support experience Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
This is an onsite position located in Boston, supporting senior leadership within a mission‑driven organization.
The role is scheduled for 24 hours per week (3 days, Monday-Thursday) and offers $26/hour.
Qualified and interested candidates are encouraged to apply today for immediate consideration.
Job Responsibilities Manage scheduling, calendar coordination, and administrative support for the President Prepare and distribute materials for Board, Council, and committee meetings Coordinate logistics for in‑person and virtual meetings, webinars, and events (Zoom) Draft and route correspondence; maintain confidential records and meeting minutes Support Board and committee documentation, compliance needs, and contact lists Assist with internal operations, office coordination, and front desk coverage Provide basic technical support and liaise with vendors as needed Support special projects, advocacy initiatives, and occasional evening events Candidate Qualifications Detail‑oriented with strong organizational and time‑management skills Excellent written and verbal communication skills; professional phone and email presence Proficiency with Google Workspace and Microsoft Office Experience with calendar management and administrative coordination Ability to handle confidential information with discretion and sound judgment Comfortable working in a small, collaborative office environment Self‑directed, proactive, and adaptable in a fast‑paced setting Minimum of 3 years of relevant administrative or office support experience Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
temporary
Compliance Operations Assistant
🏢 Beacon Hill
Salary not disclosed
Our client, a financial services firm, is seeking a Compliance Operations Assistant for a 3+ month contract role supporting its compliance team during a period of operational change.
This is a hybrid position (3 days onsite) based in Waltham, MA, working Monday-Friday from 9:00 AM to 5:00 PM.
The organization is a privately held company that supports independent financial advisors and values accuracy, service, and collaboration.
Qualified and interested candidates are encouraged to apply today for immediate consideration.
Key Responsibilities Track and follow up on a high volume of compliance-related cases Build relationships with financial advisors and internal teams Conduct written and verbal compliance inquiries Educate advisors and staff on compliance policies and procedures Review exception-based monitoring reports Assist with regulatory reporting and analysis Identify, escalate, and recommend solutions for compliance issues Candidate Qualifications 1-2 years of compliance or financial services experience preferred Strong written and verbal communication skills High attention to detail with solid research and problem-solving abilities Self-motivated with the ability to learn quickly Proficient in Microsoft Office Positive, service-oriented approach Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
This is a hybrid position (3 days onsite) based in Waltham, MA, working Monday-Friday from 9:00 AM to 5:00 PM.
The organization is a privately held company that supports independent financial advisors and values accuracy, service, and collaboration.
Qualified and interested candidates are encouraged to apply today for immediate consideration.
Key Responsibilities Track and follow up on a high volume of compliance-related cases Build relationships with financial advisors and internal teams Conduct written and verbal compliance inquiries Educate advisors and staff on compliance policies and procedures Review exception-based monitoring reports Assist with regulatory reporting and analysis Identify, escalate, and recommend solutions for compliance issues Candidate Qualifications 1-2 years of compliance or financial services experience preferred Strong written and verbal communication skills High attention to detail with solid research and problem-solving abilities Self-motivated with the ability to learn quickly Proficient in Microsoft Office Positive, service-oriented approach Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
Not Specified
Administrative Assistant- Occupancy
🏢 Beacon Hill
Salary not disclosed
This is a 4‑month contract Administrative Assistant role with a nonprofit housing and property management organization supporting vulnerable populations.
The position is 100% onsite in Jamaica Plain, MA, starting ASAP, with the potential to extend.
Hours are Monday-Friday, 8:30 AM-5:00 PM, and the pay range is $23/hour.
The role supports occupancy, compliance, and property management teams with day‑to‑day administrative and leasing documentation, and the interview process is virtual.
Job Responsibilities Provide administrative and clerical support to occupancy, compliance, and property management teams Compile, review, and maintain leasing and compliance files Process move‑ins, move‑outs, transfers, and lease renewals Coordinate annual and interim recertifications and track documentation Enter and maintain accurate data in internal systems (SharePoint and property management software) Prepare inspection notices, follow‑up letters, and compliance communications Handle general office support including reception, mail, copying, and supplies Participate in required trainings and collaborate across departments Candidate Qualifications High school diploma or GED required; undergraduate degree preferred 2+ years of administrative experience or a bachelor's degree Strong written and verbal communication skills Proficiency with Microsoft Word, Excel, Outlook, and general office equipment Experience with databases or property management software preferred Ability to multitask, manage time well, and work independently Comfortable working in emotionally intense environments and with diverse populations Professional, reliable, and team‑oriented with strong ethical boundaries Qualified and interested candidates are encouraged to apply today for immediate consideration.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
The position is 100% onsite in Jamaica Plain, MA, starting ASAP, with the potential to extend.
Hours are Monday-Friday, 8:30 AM-5:00 PM, and the pay range is $23/hour.
The role supports occupancy, compliance, and property management teams with day‑to‑day administrative and leasing documentation, and the interview process is virtual.
Job Responsibilities Provide administrative and clerical support to occupancy, compliance, and property management teams Compile, review, and maintain leasing and compliance files Process move‑ins, move‑outs, transfers, and lease renewals Coordinate annual and interim recertifications and track documentation Enter and maintain accurate data in internal systems (SharePoint and property management software) Prepare inspection notices, follow‑up letters, and compliance communications Handle general office support including reception, mail, copying, and supplies Participate in required trainings and collaborate across departments Candidate Qualifications High school diploma or GED required; undergraduate degree preferred 2+ years of administrative experience or a bachelor's degree Strong written and verbal communication skills Proficiency with Microsoft Word, Excel, Outlook, and general office equipment Experience with databases or property management software preferred Ability to multitask, manage time well, and work independently Comfortable working in emotionally intense environments and with diverse populations Professional, reliable, and team‑oriented with strong ethical boundaries Qualified and interested candidates are encouraged to apply today for immediate consideration.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future (TM)
Not Specified
C
Salesforce Marketing Cloud | Omnichannel Operations Lead
Salary not disclosed
Title: Salesforce Marketing Cloud | Omnichannel Operations Lead Location: Cambridge, MA (Open to Remote) Duration: 09 Months Shift & Timing: Regular Business Hours Pay Range: Up to $100-120 /Hour on W2 Job Description: To serve as the operational owner of both the "Marketing Technology" (Martech) ecosystem and the "Service Tech" ecosystem that supports Patient Support Programs (PSP) and Case Management.
This role ensures that brand strategies are translated into flawless technical execution across Email, Web, and SMS channels.
Simultaneously, this role separates "care" from "promotion" by owning the specialized CRM stack required to support patients on therapy.
The lead ensures that Case Managers have functional, compliant systems and that adherence communications are delivered reliably and securely.
Additionally, this role owns the "NA Preference Center" operations, ensuring consent and privacy rules are enforced globally across all marketing touchpoints.
Responsibilities & Technical Competencies: Manage and optimize the marketing technology stack, specifically Salesforce Marketing Cloud (SFMC), Google Analytics, and Brand CMS platforms.
Act as the product owner for the Patient Services CRM (e.g., Salesforce Health Cloud), managing case management workflows, fields, and page layouts.
Oversee the technical operations of brand websites, ensuring agreed SLA uptime and fast load speeds.
Ensure the CRM and telephony integrations are available and performant for the Hub team every day.
Monitor data flows between websites, SFMC, and data systems to maintain a 360-degree view of the HCP/Patient.
Take responsibility for the hands-on building, QA, and deployment of email, SMS, and digital campaigns derived from brand briefs.
Manage the technical execution of non-promotional/transactional messages (e.g., "Refill Reminders") while maintaining a strict firewall to separate "Marketing" and "Patient Support" audiences.
Manage the operational calendar to ensure all campaigns go live on time, executing rigorous testing to prevent deployment errors.
Oversee technical operations with Hub vendors to ensure their data feeds ingest into internal systems correctly and timely.
Lead the technical onboarding of new Hub vendors or program partners.
Manage Google Analytics (GA4) implementation and tag management to ensure all digital traffic is accurately tracked.
Automate delivery and engagement reports to feed into broader omnichannel dashboards.
Own the operations of the Preference Center, ensuring global unsubscribes and opt-ins are synced across all channels immediately.
Enforce OneTrust cookie consent rules and privacy mandates across all web properties and outbound channels.
Strictly manage access controls to ensure Patient Health Information (PHI) is only accessible to authorized personnel.
Maintain system logs and documentation to ensure the Patient Services stack is ready for internal or external compliance audits at all times.
Competencies Outcome Ownership: Takes accountability for results and steps up to address difficult issues.
Owns the "last mile" of marketing and the resolution of critical patient service incidents without needing escalation.
Execute with Precision: Focuses on quality and accuracy, recognizing that marketing operations is a "zero-error" environment where mistakes carry reputational risk.
We Trust Each Other: Builds relationships based on transparency and open communication, operating with absolute integrity to protect sensitive Patient Health Information (PHI).
Think Big & Drive for Success: Innovates to drive faster time-to-market and proactively identifies system improvements to reduce "time to therapy" for the patient.
Reinvent Ipsen to serve patients by anticipating challenges and focusing on the patient journey.
Knowledge & Experience Knowledge & Experience (Essential): Proven experience in Patient Services Operations or Case Management systems (Hub Services).
Deep technical expertise in Salesforce Marketing Cloud (SFMC) including Journey Builder and Email Studio.
Strong technical background in Salesforce Health Cloud or similar Patient CRM platforms.
Deep understanding of HIPAA and PHI data handling requirements.
Proven experience in Website Operations and Google Analytics (GA4) tagging/implementation.
Experience managing Preference Centers and privacy compliance tools (e.g., OneTrust).
Experience managing data integrations with external Hub vendors/specialty pharmacies.
Knowledge & Experience (Preferred): Experience within the Pharmaceutical or Life Sciences industry (HCP marketing rules).
Knowledge of integrations across the Marketing ecosystem and experience configuring transactional communication journey.
Bachelor's degree (or equivalent) with 8+ years of relevant experience.
This role ensures that brand strategies are translated into flawless technical execution across Email, Web, and SMS channels.
Simultaneously, this role separates "care" from "promotion" by owning the specialized CRM stack required to support patients on therapy.
The lead ensures that Case Managers have functional, compliant systems and that adherence communications are delivered reliably and securely.
Additionally, this role owns the "NA Preference Center" operations, ensuring consent and privacy rules are enforced globally across all marketing touchpoints.
Responsibilities & Technical Competencies: Manage and optimize the marketing technology stack, specifically Salesforce Marketing Cloud (SFMC), Google Analytics, and Brand CMS platforms.
Act as the product owner for the Patient Services CRM (e.g., Salesforce Health Cloud), managing case management workflows, fields, and page layouts.
Oversee the technical operations of brand websites, ensuring agreed SLA uptime and fast load speeds.
Ensure the CRM and telephony integrations are available and performant for the Hub team every day.
Monitor data flows between websites, SFMC, and data systems to maintain a 360-degree view of the HCP/Patient.
Take responsibility for the hands-on building, QA, and deployment of email, SMS, and digital campaigns derived from brand briefs.
Manage the technical execution of non-promotional/transactional messages (e.g., "Refill Reminders") while maintaining a strict firewall to separate "Marketing" and "Patient Support" audiences.
Manage the operational calendar to ensure all campaigns go live on time, executing rigorous testing to prevent deployment errors.
Oversee technical operations with Hub vendors to ensure their data feeds ingest into internal systems correctly and timely.
Lead the technical onboarding of new Hub vendors or program partners.
Manage Google Analytics (GA4) implementation and tag management to ensure all digital traffic is accurately tracked.
Automate delivery and engagement reports to feed into broader omnichannel dashboards.
Own the operations of the Preference Center, ensuring global unsubscribes and opt-ins are synced across all channels immediately.
Enforce OneTrust cookie consent rules and privacy mandates across all web properties and outbound channels.
Strictly manage access controls to ensure Patient Health Information (PHI) is only accessible to authorized personnel.
Maintain system logs and documentation to ensure the Patient Services stack is ready for internal or external compliance audits at all times.
Competencies Outcome Ownership: Takes accountability for results and steps up to address difficult issues.
Owns the "last mile" of marketing and the resolution of critical patient service incidents without needing escalation.
Execute with Precision: Focuses on quality and accuracy, recognizing that marketing operations is a "zero-error" environment where mistakes carry reputational risk.
We Trust Each Other: Builds relationships based on transparency and open communication, operating with absolute integrity to protect sensitive Patient Health Information (PHI).
Think Big & Drive for Success: Innovates to drive faster time-to-market and proactively identifies system improvements to reduce "time to therapy" for the patient.
Reinvent Ipsen to serve patients by anticipating challenges and focusing on the patient journey.
Knowledge & Experience Knowledge & Experience (Essential): Proven experience in Patient Services Operations or Case Management systems (Hub Services).
Deep technical expertise in Salesforce Marketing Cloud (SFMC) including Journey Builder and Email Studio.
Strong technical background in Salesforce Health Cloud or similar Patient CRM platforms.
Deep understanding of HIPAA and PHI data handling requirements.
Proven experience in Website Operations and Google Analytics (GA4) tagging/implementation.
Experience managing Preference Centers and privacy compliance tools (e.g., OneTrust).
Experience managing data integrations with external Hub vendors/specialty pharmacies.
Knowledge & Experience (Preferred): Experience within the Pharmaceutical or Life Sciences industry (HCP marketing rules).
Knowledge of integrations across the Marketing ecosystem and experience configuring transactional communication journey.
Bachelor's degree (or equivalent) with 8+ years of relevant experience.
Not Specified
jobs by
✓ All jobs loaded