Jobs in View Park, CA

Duration: 12+ months

Shift: standard working hours, Monday to Friday

Job Description:

We are seeking a highly organized and detail-oriented Product Development Coordinator to support a fast-paced Product Development team within the beauty and cosmetics industry. This role plays a key part in ensuring product development projects, launches, and daily operations run efficiently from concept through execution.

This is an excellent opportunity for someone who thrives in a collaborative environment, enjoys managing multiple priorities, and is passionate about supporting innovative product launches.

Key Responsibilities

• Provide administrative, organizational, and project coordination support to the Product Development team
• Maintain and organize product development rooms, project libraries, and category shelving
• Manage reformulation activities, ensuring formulas align with approved standards and project timelines
• Coordinate product testing groups and collect feedback to support development decisions
• Organize files, communications, and documentation related to launch items
• Collect and distribute shipments to Product Development managers throughout the day
• Communicate product and formula feedback between internal teams and suppliers
• Schedule and coordinate supplier meetings, including trade show interactions
• Obtain and ship benchmarking products to suppliers
• Support first production batch evaluations and approvals
• Assist in creating proposals for shade ranges and new product initiatives
• Maintain vendor and competitive sampling archives
• Gather assets for marketing presentations, including swatch photos and formula details
• Support claims testing proposals based on competitive research and product opportunities
• Prepare launch reports and manage cross-functional sample requests for marketing, photoshoots, and meetings

What We’re Looking For

• Strong organizational and project management skills
• Excellent verbal and written communication abilities
• Ability to work effectively in a fast-paced, team-oriented environment
• Proactive, self-starter mindset with strong attention to detail
• Ability to manage timelines and shifting priorities
• Understanding of makeup products and color evaluation

Qualifications

• Minimum 2 years of experience in an office environment
• Prior product development experience required
• Proficiency in Microsoft Office applications
• Social media familiarity required
• Photoshop or Canva experience is a plus

Work Environment

• Onsite role in El Segundo, CA (5 days per week, with up to 2 remote days depending on business needs)
• Ability to occasionally lift up to 25 lbs.

• Develop and execute operations strategies to align with CNB’s risk tolerance and regulatory standards.
• Lead and expand a team of fraud analysts, investigators, and operations specialists, fostering professional growth.
• Enhance fraud prevention measures through effective collaboration with Legal, Compliance, Customer Service, and Product teams.

• Strong analytical and decision-making skills
• Guarantee adherence to anti-fraud policies, audit requirements, and regulatory mandates; compile and present detailed fraud trend reports.
• Manage comprehensive fraud monitoring, investigation, and response to ensure swift resolution of high-risk incidents.
• Proficient in regulatory compliance and risk management

• 10+ years in fraud management, financial crime, or risk operations within the banking or financial services sector, with at least 5 years in a leadership role.
• Preference for candidates holding advanced certifications (CFE, CAMS, CIFP) and having a bachelor’s degree in business, Finance, Criminology, or a related field.

About the Job

Signal & Strand is partnering with a premier entertainment production company supporting one of the most recognized comedians in the world. This organization produces large-scale domestic and international tours alongside film, television, and digital projects.

We are seeking a seasoned Touring Administrator to take ownership of touring operations, negotiations, and logistics at the highest level. This is not a task-based coordinator role — it is a strategic leadership position responsible for ensuring tours run profitably, efficiently, and without friction.

This individual will operate as the central architect of touring execution, allowing the artist to focus solely on performance while the business and operational side runs seamlessly.

The Mandate

Lead and optimize all aspects of domestic and international touring — from negotiation and deal structuring to logistics, financial oversight, and team leadership — ensuring world-class execution and long-term strategic growth.

Key Responsibilities

• Architect and execute comprehensive touring strategies to maximize ticket sales, profitability, and operational efficiency
• Lead all venue, promoter, vendor, and subcontractor negotiations, securing favorable financial and contractual terms
• Build and cultivate strategic relationships with promoters, booking agents, venue owners, production vendors, and industry stakeholders
• Oversee tour logistics including travel, accommodations, routing, transportation, security, and regulatory compliance
• Develop and manage tour budgets, monitor P&L performance, and ensure strong financial controls
• Supervise sound, lighting, production, ticketing, and marketing partners to ensure best-in-class live event execution
• Lead and manage touring teams, maintaining strong communication across calls, written correspondence, and in-person meetings
• Proactively anticipate challenges, implement contingency plans, and manage issues in real time
• Handle sensitive negotiations, contracts, and financial information with discretion and professionalism

Ideal Profile

• 6+ years of experience in tour management, live event production, or entertainment operations, preferably in comedy or large-scale touring
• Demonstrated success negotiating venue contracts, promoter agreements, and vendor deals
• Strong command presence with exceptional written and verbal communication skills
• Strategic relationship builder with deep promoter and venue networks
• Financially fluent with experience managing touring P&L, budgets, revenue splits, and contract structures
• Highly organized and detail-oriented with the ability to manage multiple concurrent tour elements
• Calm and decisive under pressure, capable of making executive-level decisions mid-tour
• Strong leadership presence with the ability to command authority while maintaining professionalism
• Deep understanding of venue booking strategy, talent agency dynamics, and global touring best practices

Location & Work Model

• West Hollywood, CA
• Onsite

Compensation

• Base salary: $75,000 – $95,000
• Bonus: Performance-based, aligned with level and experience

Interested?

This search is being conducted with a high degree of discretion.

If this role aligns with your background—or you know someone with strong touring or live events operations experience who may be a fit—we welcome a confidential conversation.

Our client is a healthcare firm looking to add a full-time Business Line Manager to their team in Manhattan Beach, CA. This role will help manage projects for their emerging medical business line.

Requirements

• 2+ years of healthcare experience
• Experience in operations and project management.

Pluses

• MBA or Bachelors/Masters in Healthcare Administration or Public Health.
• Healthcare revenue cycle experience.

Benefits

• Health, Dental, Vision.
• 401k Match.
• PTO including your birthday off.

Client is unable to sponsor or transfer visas at this time. If interested, please apply!

About Pique

From our revolutionary wellness / beauty supplements to our mission-based, high-growth, and data-driven culture – Pique operates at the forefront of performance eCommerce and branding. We entrust each member of our team to become world-class experts at what they do and are committed to cultivating the leader in every person that joins us.

Job Description

We seek an exceptionally talented eCommerce Product Manager to optimize the user experience and drive conversion rate, LTV and brand affinity to support our rapid growth. The ideal candidate is a self-starter who is analytical, data-driven, passionate about the brand experience and thrives in fast-paced / high growth environments. This is a role for someone seeking a highly impactful position at a rapidly growing company.

Responsibilities

• Lead conversion rate optimization across the site by planning and executing A/B tests.
• Research, monitor and report key product metrics and performance indicators.
• Define and execute the product testing and development roadmap (site and landing pages).
• Collaborate cross-functionally – with acquisition, retention, creative, development and analytics teams – to successfully deliver product initiatives from ideation to launch.
• Conduct market research, gather user feedback, and analyze data to identify opportunities for site innovation and optimization.
• Stay informed about industry trends, competitor products, and emerging technologies and implement features to optimize the user experience.

Requirements

• Bachelor's degree in a relevant field or comparable experience.
• 4+ years experience managing eCommerce or product (UI/UX) at a DTC company.
• Performance mindset with laser focus on meeting growth goals.
• Strong understanding of product management methodologies – research, analytics, ideation, AB testing, and agile development.
• Highly analytical with ability to gather and interpret data to inform product decisions.
• Excellent communication skills and ability to collaborate cross-functionally.
• Passion for creating exceptional user experiences for a luxury / wellness brand.
• Familiarity with user-centered design principles.
• Enthusiasm for helping shape an intensely motivated, talented and caring team culture and organizational processes.

The Samsung Global Services team is dedicated to advancing Smart TV and mobile services by creating intelligent, integrated, and cross-platform solutions that deliver exceptional entertainment experiences to users.

Samsung TV Plus is a pioneering FAST (Free Ad-Supported TV) and VOD (Video-On-Demand) service, available in over 30 countries and reaching millions of devices globally across TV and mobile platforms. As one of the first FAST platforms with more than 630 million active devices, Samsung TV Plus now provides over 4,300 channels worldwide, along with thousands of shows and movies on-demand.

This manager-level position within the Global Content Operations team will be responsible for producing and managing events for Samsung TV Plus, ensuring seamless streaming experiences and representing Samsung on-site at events. This role involves traveling to various locations to oversee event production, coordinate with streaming vendors, and ensure alignment with Samsung's brand and technical standards. Additionally, the role will also create and manage events on the platform's CMS (Content Management System) to ensure smooth integration and delivery to device.

As Samsung TV Plus expands its live content portfolio, encompassing concerts, sports, and stunt events, this role will be pivotal in executing this vision. The position will entail substantial travel, with the incumbent expected to attend various locations to oversee event production and manage on-site operations effectively. Given the nature of live events, many engagements will occur on nights and weekends, requiring flexibility and dedication.

Role and Responsibilities

RESPONSIBILITIES:

Event Production and Management:

• Plan, produce, and execute live events for Samsung TV Plus, spanning various content types such as music concerts, sports, and stunt events.
• Oversee all aspects of event production, including pre-event planning, on-site execution, and post-event analysis.
• Collaborate with internal teams and external partners to ensure seamless event delivery.

CMS Event Creation and Management:

• Create, configure, and manage events on the platform's CMS to ensure smooth integration and delivery.
• Ensure all event metadata, schedules, and technical settings are accurately configured.
• Monitor CMS workflows to identify and resolve issues related to event scheduling and content delivery.

On-Site Representation:

• Represent Samsung at live events, acting as the primary point of contact for stakeholders and vendors.
• Ensure Samsung's brand and technical standards are upheld during event execution.
• Build and maintain relationships with event organizers, vendors, and other key stakeholders.

Streaming Vendor Coordination:

• Coordinate with streaming vendors to ensure alignment on technical requirements, workflows, and deliverables.
• Troubleshoot and resolve technical issues related to live streaming during events.
• Evaluate and select new vendors to enhance the quality and reliability of live event streaming.

Technical Oversight:

• Ensure compliance with technical specifications and quality standards for live event streaming.
• Monitor streaming performance in real-time and implement contingency plans to address issues.
• Provide feedback to vendors and internal teams to improve future event production.

Skills and Qualifications

REQUIRED QUALIFICATIONS:

• 5+ years of experience in event production, streaming, or similar roles.
• Proven experience in managing live streaming operations for large-scale events.
• Knowledge of content delivery networks (CDNs) and encoding standards.
• Technical understanding of content delivery for FAST linear and VOD a plus.
• Proven ability to design and implement organized, efficient processes from complex and chaotic environments within a rapidly scaling platform.
• Excellent problem-solving skills and ability to troubleshoot technical issues in real-time.
• Experience working with global teams and managing international events.
• Bachelor’s Degree in Media Production, Broadcasting, Engineering and/or equivalent related work experience required

Compensation for this role for a candidate based in Los Angeles, CA is expected to be between $140,000 and $165,000 but may be higher or lower in other regions due to geographic differentials in the labor market. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!

The Operations Manager is responsible for overseeing all aspects of the venue, including staff management, fiscal oversight, reporting, sales goals, and inter-office communications while upholding company policies and procedures at all times. This role supports recruiting, interviewing, hiring, training, and evaluating team members, as well as developing and motivating staff to meet performance standards. The Operations Manager also serves as a point of contact for patrons, addressing questions and resolving complaints, and ensures the venue inside and out meets standards of cleanliness, compliance, and overall appearance.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Continually strive to develop staff in all areas of managerial and professional growth
• Assist with recruitment and training of staff (including training, development, testing, and coaching)
• Assist in creating sales goals
• Build and promote teamwork through proactive interaction
• Accommodate and anticipate guests’ needs
• Accurately forecast staffing requirements to ensure optimal customer service
• Ensure all service standards meet Tao Group Hospitality guidelines
• Ensure private events, catering, and banquets are successfully executed
• Control cash and other receipts by adhering to cash-handling procedures
• Prepare all required paperwork, including forms, reports, and schedules
• Ensure all equipment is kept clean and in excellent working condition through personal inspection and adherence to the venue’s preventative maintenance programs
• Ensure all products are received in accordance with the venue’s receiving policies and procedures
• Assist with and conduct conflict resolution, corrective actions, and coaching
• Oversee and ensure employee performance appraisals are completed in a timely manner
• Fully understand and comply with all federal, state, county, and municipal regulations pertaining to health, safety, and labor requirements
• Ensure nightly and weekly opening and closing side duties are completed
• Fill in as needed to maintain guest service standards and efficient operations, including opening and closing duties
• Provide administrative support
• Assist with or complete additional tasks as assigned

EDUCATION/WORKING KNOWLEDGE:

• High School Diploma or equivalent required
• College degree preferred
• Minimum of three to five (3-5) years’ experience in entertainment industry working in a high-volume hospitality environment
• 21+ years of age
• Maintain a professional, neat and well-groomed appearance adhering to the Company standards
• Possession of/or ability to possess valid working card as required by state/city and venue
• Proficient in Windows Microsoft Office
• Knowledge of POS and back-office reporting systems
• Oracle knowledge preferred
• Knowledge of profitability analysis and budgeting, cost of sales, payroll management
• Knowledge of nightclub operations and beverage service
• Knowledge of purchasing, receiving, inventories and cost controls as it applies to bar product
• Knowledge of special events and banquets
• Knowledge of state and local laws as it applies to liquor, labor, and health code regulations

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate
• Must have strong problem-solving skills
• Excellent written and verbal communication skills required
• Ability to work under pressure and meet deadlines
• Must have good positive energy throughout the day
• Must be able to read the computer monitors and print legibly
• Must be able to sit and/or stand for extended periods of time
• Must be able to move quickly through work and set the pace in the office
• Must be able to push and lift up to 75 lbs. with or without assistance
• Small to Medium office environment
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• 5-25% Local Travel (United States)
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

Role Summary:

We are looking for a creative and highly organized Guest Experience Venue Manager to support and dual report to the Venue Manager and VP of Guest Experiences. As Guest Experience Manager, you will shape and deliver the end-to-end hospitality experience at one of the (16) host cities of the FIFA World Cup 26™.

Your scope will include oversight and management of such areas as hospitality gifting, guest experience staff and external vendor management, hospitality entertainment, omnichannel communication, content recommendations, service mapping, and post-tournament reporting. You will also oversee access control strategy, ensuring accurate guest tiering, zone control, and appropriate staff allocation across all hospitality areas. You will be managing third party suppliers and vendors ensuring high level service delivery as per assigned scope at the assigned venue. You will manage the cross-functional working groups to ensure seamless alignment and premium service delivery at every phase of the guest journey.

Key Responsibilities:

• Support On Location Venue Manager and VP Guest Experience with delivery of the overall Hospitality Program at the assigned venue
• Manage selected Guest Experience vendors and all hired Guest Experience staff
• Align guest experience and guest journey with FIFA brand standards and On Location’s hospitality tiers across global and local audiences
• Oversee the execution of hospitality services at the assigned stadium, including indoor lounges and FIFA pavilion
• Deliver access control system at assigned venue
• Ensure all functions are synchronized around key journey milestones and guest experience standards
• Ensure successful implementation of the gifting program
• Support with delivery and distribution of the staff uniforms program
• Ensure that all hospitality spaces are ready for match operations
• Secure successful implementation of the entertainment program across the stadium
• Develop post-match communication plans, feedback collection, and tactics to convert guests into repeat customers
• Manage assigned Guest Experience stadium staff

Experience/Qualifications Needed:

• Minimum 5 years of experience in VIP hospitality across major sporting events
• Proven project management skills
• Proven ability to conceptualize and deliver large scale projects with multiple workstreams
• Experience working in the cross functional environment
• Experience working in multi-venue or international events
• Strong collaboration and communication abilities
• Fluent in English; Spanish and/or French are a strong asset

We’d Love If You Also Have These:

• Experience with major sporting or international cultural events
• Background in VIP hospitality, production, or brand activations

Working Conditions:

• Fixed Term Position
• Non regular working hours
• Willingness to work on weekends and national holidays

*This role will be paid as a weekly rate, based on 40 hours per week.*

ABOUT US

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is one of the largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and more than 19,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

About the Role

HUB International's Risk Services Division partners with clients across manufacturing, construction, and a broad range of industries to turn risk management from a cost center into a competitive advantage. As a Senior Risk Consultant, you will be the primary strategic advisor to a diverse book of clients — diagnosing complex exposures, engineering customized solutions, and delivering measurable results that protect their people, property, and bottom line.

This role is built for a consultant who is ready to operate with a high degree of autonomy, mentor junior colleagues, and potentially grow into a people-management capacity as the division expands. If you thrive at the intersection of technical expertise, client relationships, and business development — and you're energized by working across industries — this is your next move.

What You'll Do

Client Advisory & Risk Consulting

• Lead comprehensive risk assessments and audits for clients across manufacturing, construction, distribution, and other industrial sectors — identifying exposures and delivering prioritized mitigation strategies.
• Design and implement customized risk improvement service plans aligned with each client's operational profile, risk tolerance, and insurance program objectives.
• Serve as a trusted advisor to senior client stakeholders, translating technical risk findings into clear business language and actionable recommendations.
• Oversee insurance carrier loss control activities on behalf of clients, ensuring carrier recommendations align with client interests and service plan goals.

Business Development & Client Retention

• Partner with HUB producers to drive new business by participating in prospect presentations and articulating the tangible value of risk services to prospective clients.
• Identify and close fee-based consulting opportunities that expand client relationships beyond traditional brokerage services.
• Deepen and diversify existing client relationships to drive retention and organic growth.
• Represent HUB as a subject matter expert through seminars, webinars, and industry events.

Team Leadership & Development

• Mentor and coach junior and mid-level consultants on technical risk assessments, client communication, and service delivery — with an eye toward building a high-performing team.
• Contribute to divisional best practices, service standards, and knowledge-sharing initiatives.
• Assume increasing supervisory and management responsibilities as the team grows — this role has a potential path to a Consulting Manager position.

Carrier & Vendor Management

• Build and maintain productive relationships with insurance carrier risk engineering teams and third-party vendors to enhance service capabilities and client outcomes.
• Leverage carrier and vendor resources strategically on behalf of clients to supplement internal consulting capacity.

What You Bring

Technical Expertise

• Deep knowledge of risk management principles, occupational safety regulations (OSHA, Cal/OSHA), and industry-specific exposures — particularly in manufacturing, construction, and related industrial sectors.
• Hands-on experience in health and safety consulting, including loss driver analysis and cost containment strategies.
• Proven ability to conduct audits, gap analyses, and risk assessments across complex, multi-site operations.
• Familiarity with risk assessment technology platforms and proficiency in Microsoft Office Suite.

Client & Interpersonal Skills

• A natural relationship builder who earns trust quickly with clients at all organizational levels — from front-line supervisors to C-suite executives.
• Excellent presentation and facilitation skills, with a track record of delivering training and consulting engagements to diverse audiences.
• Highly adaptable — able to shift context fluidly across industry types and client cultures without missing a beat.
• Strong written and verbal communication skills; able to translate complex risk concepts into clear, client-ready deliverables.

Leadership & Organizational Skills

• Demonstrated experience coaching or mentoring colleagues; comfortable providing constructive guidance and developing others.
• Highly organized and self-directed — able to manage multiple client engagements simultaneously with minimal oversight.
• Sound judgment and problem-solving instincts; able to make confident decisions in ambiguous or fast-moving situations.

Requirements

• Bachelor’s degree in Risk Management, Occupational Safety, Environmental Health, Business, or a related field.
• 10+ years of progressive experience in risk consulting, EHS, loss control, or insurance-related roles.
• Professional designation required or in progress: CSP (Certified Safety Professional), ARM (Associate in Risk Management), or equivalent.
• Demonstrated experience managing client relationships and delivering client-facing consulting engagements.
• Willingness and ability to travel regularly to client sites and HUB offices throughout Southern California and occasionally beyond.

Preferred Qualifications

• Experience working with manufacturing and/or construction clients in a consulting or loss control capacity.
• Prior staff management, supervisory, or formal mentoring experience.
• Spanish language proficiency — a meaningful differentiator in Southern California’s diverse business landscape.
• Experience with Fleet Management, DOT Compliance and/or Property/Fire Protection is a plus
• Familiarity with California-specific regulatory environment (Cal/OSHA, IIPP requirements, Title 8).

JOIN OUR TEAM

Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $100,000- $175,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Spa Manager - Join a luxury boutique spa redefining the modern wellness experience.

With stunning locations in New York City and West Hollywood, this spa blends timeless design with advanced wellness treatments to create something truly distinctive elevated, luxurious spa experiences offered at an accessible price point.

Our sophisticated spaces feature state-of-the-art equipment and a serene, design-forward atmosphere where guests can slow down, feel cared for, and enjoy every detail.

Behind every guest experience is a passionate team of expert therapists, attentive sales associates, dynamic managers, and visionary leaders. Collaboration, creativity, and a shared commitment to excellence are at the heart of everything we do.

If you’re driven by purpose, inspired by design, and passionate about wellness, we invite you to grow with us.

Position Overview

The Spa Manager plays a key leadership role overseeing daily operations, ensuring exceptional service, and driving revenue growth. This is a hands-on, client-facing position that requires strong leadership, problem-solving, and sales acumen. The Spa Manager will lead front desk operations, optimize sales performance, and foster a positive, high-performing team culture.

Reporting directly to the Head of Operations, this role is responsible for achieving membership and package sales goals, maintaining service excellence, and ensuring operational efficiency.

Key Responsibilities

Sales Leadership & Revenue Growth

• Drive membership and package sales through high-conversion sales strategies.
• Lead by example, consistently achieving personal and team sales goals.
• Monitor sales metrics, analyze trends, and adjust strategies to maximize results.
• Develop and implement targeted promotions to drive revenue growth.
• Conduct ongoing training in luxury sales techniques, client engagement, and upselling.
• Ensure every guest interaction enhances revenue, retention, and referrals.

Operations & Team Leadership

• Oversee daily front desk operations to ensure efficiency and adherence to brand standards.
• Supervise, train, and motivate front desk associates to deliver a seamless client experience.
• Hold team members accountable for individual and team performance goals.
• Manage scheduling, workflows, and staffing for optimal operational efficiency.
• Maintain professionalism and service excellence across all guest interactions.
• Manage the booking system to ensure accurate appointments and guest preferences.
• Address and resolve guest issues promptly and effectively.
• Collaborate with leadership to execute special events, seasonal promotions, and marketing initiatives.
• Proactively identify and implement operational improvements that enhance the guest experience.

Client Experience & Problem Resolution

• Maintain a high-touch, luxury client experience that fosters loyalty and satisfaction.
• Serve as the primary point of contact for client concerns, resolving them professionally.
• Implement strategies to enhance customer retention and brand loyalty.
• Balance client satisfaction with business objectives and policy adherence.

Qualifications & Requirements

• Proven success in a sales-driven management role within a spa, hospitality, or wellness setting.
• Strong record of exceeding membership and package sales targets.
• Skilled in motivating, coaching, and managing high-performing teams in a fast-paced environment.
• Exceptional ability to close sales, upsell services, and drive consistent revenue growth.
• Proficient in POS and booking systems with strong data-tracking and analysis skills.
• Excellent multitasking, communication, and problem-solving abilities.
• Polished, professional presentation with a deep commitment to luxury service standards.