Jobs in Tiburon, CA

Client Service Representative

Location: Novato, CA (Onsite)

Employment Type: Direct Hire

Industry: Financial Services

About the Company

Our client is a well‑established financial services firm dedicated to providing personalized financial planning and investment strategies built on trust, integrity, and long‑term relationships. Their team supports high‑net‑worth individuals and families with a comprehensive, fiduciary approach to wealth management and client service. The firm prides itself on professionalism, confidentiality, and delivering an exceptional client experience.

Position Overview

The Client Service Representative is a key member of the client experience team and serves as the primary point of contact for clients. This role supports advisors and operations by managing client communications, account administration, and service requests while maintaining the highest standards of accuracy, confidentiality, and professionalism.

The ideal candidate is detail‑oriented, service‑driven, and thrives in a fast‑paced, highly regulated financial services environment.

Key Responsibilities

• Serve as the first point of contact for clients via phone, email, and in person, delivering professional and responsive service
• Manage and maintain client accounts using Redtail CRM and LPL ClientWorks, ensuring accuracy and completeness of records
• Assist with client onboarding, account updates, and service requests
• Coordinate electronic document processing, including e‑signatures and compliance documentation
• Support advisors and operations with scheduling, Zoom meetings, and client follow‑ups
• Collaborate with internal team members to update and process client account changes
• Handle client inquiries and concerns with professionalism, initiative, and discretion
• Maintain strict confidentiality and adhere to compliance requirements, including fingerprinting, attestations, and training participation

Qualifications & Skills

• Previous experience in client service, administrative support, or account management
• Experience in wealth management, financial services, or private client environments strongly preferred
• Proficiency with CRM systems; Redtail CRM experience highly desirable
• Strong organizational and time‑management skills with the ability to prioritize effectively
• Excellent verbal and written communication skills with a strong customer‑service mindset
• High level of professionalism, discretion, and attention to detail
• Ability to work independently while collaborating in a team‑oriented office environment
• Familiarity with financial industry compliance standards is a plus

Job Title: ServiceNow Project Manager

Location: Remote/San Francisco, CA

Position Type: Full-time, Direct Hire

Salary Range: $135-150,000 (negotiable based on experience)

Summary:

The ServiceNow Project Manager will oversee the end-to-end implementation of ServiceNow across the organization. The ideal candidate will have a proven track record of successfully leading complex ServiceNow deployments, with a strong preference for experience in the utilities sector. This is a role requiring strategic leadership, cross-functional coordination, and hands-on program management expertise.

Responsibilities:

• Lead the full lifecycle of the ServiceNow implementation program, from planning and design through deployment and stabilization.

• Collaborate with stakeholders across IT, operations, and business units to define requirements, scope, and success criteria.

• Manage vendor relationships, including ServiceNow partners and system integrators.

• Ensure alignment with enterprise architecture, security, and compliance standards.

• Drive change management, training, and communication strategies to support adoption.

Qualifications:

• 7+ years of Project Management experience.

• At least 7+ years experience leading ServiceNow implementations.

• ServiceNow CIS Certifications in two of the three ServiceNow apps is required: ITSM, ITOM and/or SSM.

• Deep understanding of ServiceNow modules such as ITSM, ITOM, CMDB, and SSM.

• Strong leadership and stakeholder management skills.

• Experience managing cross-functional teams and third-party vendors.

• Excellent communication, organizational, and problem-solving skills.

• Must be fluent at using either agile or waterfall project management methodologies.

• Must be able to manage the program to the required budget, in addition to providing budgetary forecast and burndown reports on a scheduled basis.

Underwriting Assistant – San Francisco

Underwriting Assistant sought to support underwriting operations within a global insurance firm. Working alongside the Denver team.

The Opportunity

• The role is to assist underwriting teams in maintaining efficient processes and delivering high-quality administrative and customer service support.
• The successful candidate will provide pre-underwriting, data management, and reporting support while working closely with underwriters, brokers, and internal teams.
• This is a collaborative role requiring strong attention to detail, organisational skills, and the ability to work across multiple systems and stakeholders.

• Hybrid 2 days in the office
• $29.33 p/h

Responsibilities

• Provide administrative and operational support to Underwriters
• Assist with pre-underwriting and rating activities
• Ensure accurate and timely data entry across internal systems
• Maintain data integrity, verification, and quality standards
• Manage documentation including scanning, filing, archiving, and logging of quotes and declinatures
• Collaborate with internal teams including Claims, Finance, Compliance, and other underwriting teams
• Support team performance by assisting other underwriting assistants as required
• Produce management information and ad hoc reports for senior stakeholders
• Prepare presentations and marketing materials when requested
• Deliver professional service to brokers and clients via email, phone, and in person
• Respond to client queries accurately and within agreed timeframes
• Build and maintain strong relationships with brokers and external clients
• Attend client meetings as required

Requirements

• Experience within property underwriting operations
• Advanced Excel skills
• Strong attention to detail and organisational ability
• Effective communication and stakeholder management skills

Seniority Level

• Entry to Mid-level
• Open to graduates/college leavers

Industry

• Insurance

Employment Type

• Contract 12 months, full time hours

Job Functions

• Underwriting
• Insurance Operations
• Administration

Skills

• Underwriting Support
• Data Management & Analysis
• Microsoft Excel (Advanced)
• Stakeholder Communication
• Insurance Operations
• Reporting & Documentation

How to Apply

Please apply for this role online or contact Abbie Carr at Spirehouse Recruitment for a confidential discussion.

Spirehouse Recruitment is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.

Acquisitions Analyst – Real Estate Investments

San Francisco, CA (Hybrid / Onsite several days per week – Financial District)

We’re partnering with a well‑capitalized, fast‑growing real estate investment firm to hire an Acquisitions Analyst for a newly created role driven by recent acquisitions and portfolio growth. This is an excellent opportunity for someone early in their career who wants hands‑on exposure to real estate investing and underwriting while working closely with a tight‑knit, high‑performing investment team.

This role offers meaningful responsibility, strong mentorship, and long‑term growth potential within a highly active investment platform.

What You’ll Do

• Build and maintain detailed financial models to support acquisition underwriting and valuation
• Assist with sourcing and evaluating new real estate investment opportunities
• Perform market research and investment analysis to support deal decisions
• Support transaction pipeline tracking and reporting
• Assist with due diligence across financial, legal, and operational areas
• Prepare investment memos, presentations, and ad‑hoc analyses for internal stakeholders
• Collaborate cross‑functionally with investment, asset management, finance, and legal teams
• Support special projects as the platform continues to scale through acquisitions

What We’re Looking For

• Bachelor’s degree in Finance, Real Estate, Accounting, Economics, or related field
• 1–3 years of relevant experience in:
• Real estate
• Private equity
• Venture capital
• Financial services
• Investment banking or similar analytical roles
• Strong financial modeling and analytical skills
• Intellectual curiosity and interest in real estate investing
• Ability to work in a collaborative, fast‑paced environment
• Comfortable being onsite in San Francisco several days per week

Why This Role

• Newly created position due to acquisitions and growth
• Direct exposure to real estate investments and deal execution
• High‑visibility role working with experienced investment professionals
• Strong compensation and benefits
• Ideal for someone who wants to build a long‑term career in real estate investing

Compensation

• Base Salary: $80,000 – $100,000
• Bonus: Eligible
• Benefits: Comprehensive and competitive

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

MEP Electrical Engineer and Senior MEP Electrical Engineer

New York City, NY or San Francisco, CA

Permanent, Full Time

HC Solutions Group is partnering with a nationally recognized MEP consulting engineering firm with offices in New York City and San Francisco to identify an Electrical Engineer, and a Senior Electrical Engineer to join their growing team (position can office from either location). This client is a design driven firm known for delivering high performance, sustainable, and architecturally significant projects across diverse building types.

Both roles offer the opportunity to work on complex, innovative building systems from schematic design through construction administration in a collaborative, principal led environment.

About the Role

The MEP Electrical Engineer and Senior MEP Electrical Engineer will be responsible for the design, documentation, and coordination of electrical building systems for commercial, institutional, and mixed use projects. These professionals will collaborate closely with architects, owners, and multidisciplinary MEP teams to deliver technically sound and constructible solutions.

The Senior MEP Electrical Engineer will take on expanded technical leadership, detailed system design responsibility, and mentorship of junior staff.

Key Responsibilities

Responsibilities for both roles include:

• Conceptualize electrical systems and communicate design strategies to clients and stakeholders

• Develop high quality construction documents and technical specifications

• Perform engineering calculations including load analysis, short circuit studies, voltage drop, feeder sizing, generator sizing, and lighting power density

• Design emergency power systems and prepare associated documentation

• Prepare building assessments and due diligence reports outlining existing conditions and system recommendations

• Participate in construction administration including field observations, contractor coordination, submittal review, RFIs, punch lists, and cost review

• Coordinate with internal MEP disciplines and external consultants

• Build and maintain strong client relationships

Additional responsibilities for the Senior MEP Electrical Engineer:

• Prepare detailed power one line diagrams, grounding diagrams, fire alarm layouts, lighting control systems, and complex distribution systems

• Lead project teams and manage electrical scope across multiple phases

• Mentor and develop junior engineers and designers

• Serve as a technical resource for complex code interpretation and system design decisions

Qualifications

MEP Electrical Engineer

• Bachelor’s Degree in Electrical Engineering or Architectural Engineering

• Minimum 3+ years of experience in MEP building design

• Experience across multiple project phases from schematic design through construction administration

• Proficiency in Revit, AutoCAD, and Microsoft Office

• Strong knowledge of NEC, NFPA codes, and applicable building codes

• Experience with engineering calculations and energy compliance documentation

• LEED Accreditation preferred

Senior MEP Electrical Engineer

• Bachelor’s Degree in Electrical Engineering or Architectural Engineering

• 6 to 10 years of experience in the MEP buildings industry

• Licensed Professional Engineer preferred or required depending on project responsibility

• Demonstrated experience leading electrical system design for complex projects

• Advanced knowledge of NEC, NFPA, and applicable state and local codes

• Strong construction administration experience including submittal review and field coordination

All candidates must be legally authorized to work in the United States without current or future sponsorship.

Key Competencies

• Experience with diverse building types including commercial, institutional, and high performance facilities

• Strong verbal and written communication skills

• Desire to grow into or continue in project management leadership roles

• Creative problem solving and analytical thinking

• Commitment to sustainable and high performance building design

Why Consider This Opportunity

• Offices in both New York City and San Francisco

• Work on architecturally significant and sustainable projects

• Collaborative, principal involved leadership structure

• Strong technical mentorship and professional development

• Exposure to high profile clients and complex design challenges

If you are an MEP Electrical Engineer or Senior MEP Electrical Engineer seeking an opportunity in New York City or San Francisco with a top tier consulting engineering firm, we would welcome the opportunity to speak with you.

Apply today to learn more about these openings!

Apple / Infoys

Locatoin - Cupertino ( Hybrid)

PMO:

Description :

•Setting the standards and tools : Business Planning, Program and Project management

•Set up and run Governance: Running the management system, ensure compliance to processes providing assurance for successful execution of our programs

•Acting as a program management function for key cross functional initiatives within Sales.

•AI self sufficiency to improve internal productivity / processes. MUST HAVE know-how and MUST HAVE some experience with some use cases

Key Qualifications :

•PMO support requires the person to be extremely versatile and open to learning new skills based on the need and scope

•Will require hands on work, ability to get into tools, configure, drill down into project statuses, analyze data etc.

•Strong analytical skills with continuous process improvement mind set.

•Ability to use data to tell a story, drive root cause analysis and extract actionable insight. (This will require telling story using various methods – Keynote, Tableau dashboarding, Excel)

•Understanding of project, program, and portfolio planning and delivery to the level that you can support setting standards, propose policy, and coach others.

•Understanding of Agile/Scrum, Waterfall, and Iterative.

•Good communication skills - verbal, written and presentation.

•Excellent teamwork skills and ability to influence others and an ability to quickly establish trust, credibility, and rapport.

Education :

•Bachelor's degree or equivalent experience

Additional Requirements :

•Self-motivated, driven individual who is comfortable working in a global, matrixed, fast-paced environment with high levels of complexity and ambiguity.

•Innovative mindset and ability to think outside of the box, challenge status-quo, and incorporate industry best practices.

•Quality thinking, process improvement mindset necessary

Where it all began…

In 1951 SF Fire Credit Union first opened its doors from a modest 10′ × 15′ office space in 17 Engine. It was from those humble beginnings—where everyone pitched in to help one another in their community—that the organization forged its way of business forever. Today, the San Francisco-based credit union has grown to $1.7B in assets and a membership that extends from the regional firefighters we trace our roots back to throughout our many neighbors in San Francisco, San Mateo and Marin Counties. Our members benefit from the ideas and principles that have shaped us: Shared trust, continuous innovation of products and services, competitive rates, and excellent member service. These qualities foster a true sense of member-ownership and strengthen the credit union’s bond with the people for whom this credit union was created.

What we stand for…

There are a few things we look for those we hire at SF Fire Credit Union, regardless of role or team.

First, do they align with our values?

Be Personal – Walk the Member/Employee Path

Be a Leader – Empower, Collaborate, Own

Be Outside the Box – Innovate, Educate, Engage

Be Real – Integrity and Transparency Matter

Be the Connection – Serve our Community

Second, will they thrive in a culture like ours, where we default to trust, embrace feedback, and desire to innovate? Finally, do they share our vision to help empower members to accomplish their dreams and build lasting financial security in whatever way is most relevant to their role?

What it feels like…

Most days it feels more like going to work with a big family. Whether it’s a pot luck lunch, baking birthday cakes for colleagues in the kitchen, or after-hours get together, we’re here to do a great job and have a good time while doing it! We value a good sense of humor, are motivated by a higher purpose, and always bring an “in-this-together” attitude. While we’re driven to do great work, we also value real work/life balance.

Is This the Career for You?

The Chief Risk Officer (CRO) is a key member of the executive leadership team responsible for the overall management of risk across the credit union. This includes enterprise risk management, compliance, internal audit, vendor management, corporate insurance, business continuity management, records retention, and fraud risk management. The CRO will ensure that the credit union operates within its risk appetite, adheres to regulatory requirements, and protects its members' assets while supporting sustainable growth and innovation.

What You Get To Do:

1. Risk Management

• Develop and implement a robust enterprise risk management (ERM) framework that identifies, assesses, mitigates, and monitors risks across the credit union.
• Advise the CEO and board of directors on risk exposures and mitigation strategies, providing clear and actionable insights.
• Collaborate with executive team members and department leaders to integrate risk management practices into day-to-day operations and strategic planning.

1. Internal Audit

• Oversee the internal audit function, ensuring it operates independently and effectively to assess the adequacy and effectiveness of the credit union’s internal controls.
• Manage co-sourcing partners to execute against the audit plan and to ensure that control deficiencies are identified in a similar and thorough manner.
• Develop and execute a risk-based internal audit plan that addresses key operational, financial, and compliance risks.
• Report audit findings and recommendations to the CEO and board, ensuring timely resolution of identified issues.

1. Vendor Management

• Manage the third-party risk management program, ensuring that third-party relationships are adequately assessed for sufficient controls (especially information security), risks and aligned with the credit union’s strategic goals.

1. Records Retention

• Oversee the records retention program, ensuring that all records are maintained, stored, and disposed of in compliance with legal and regulatory requirements.
• Develop and implement policies and procedures for records management, ensuring the security and confidentiality of sensitive information.
• Conduct regular reviews of the records retention program to ensure ongoing compliance and operational efficiency.

1. Business Continuity Management

• Lead the development and maintenance of the business continuity plan (BCP) to ensure the credit union’s ability to operate during and after a crisis or disruption.
• Coordinate and lead regular testing and training exercises to ensure preparedness and continuous improvement of the BCP.

1. Corporate Insurance

• Oversee the corporate insurance program, ensuring adequate coverage for all operational, financial, and liability risks.
• Evaluate and select insurance providers, negotiate policy terms, and manage claims processes.
• Regularly review and update insurance coverage to reflect changes in the credit union’s risk profile and operations.
• Own the notification process to insurance carriers and other key stakeholders for potential or actual claims.

1. Compliance and Regulatory Affairs

• Ensure compliance with all applicable federal, state, and local regulations, including those specific to credit unions.
• Stay informed about changes in the regulatory environment and assess their impact on the credit union’s operations.
• Collaborate with the compliance team to develop and implement policies and procedures that meet regulatory requirements.

1. Team Leadership and Development

• Lead, mentor, and develop the risk management, internal audit, and vendor management teams, fostering a culture of integrity, accountability, and continuous improvement.
• Set clear goals and performance expectations for direct reports, providing guidance and support to achieve them.
• Ensure effective succession planning within the risk management and related functions.

1. Board and Executive Collaboration

• Serve as a key advisor to the CEO and board of directors on all risk-related matters, providing regular updates on risk exposures, mitigation strategies, and internal audit findings.
• Collaborate with other senior executives to align risk management practices with the credit union’s overall business objectives.
• Present reports and recommendations to the board’s audit and risk committees, ensuring transparency and accountability.

1. Strategic Initiatives

• Participate in strategic planning and decision-making processes, ensuring that risk considerations are integrated into the credit union’s long-term plans.
• Lead or contribute to special projects and initiatives that involve risk management, internal audit, or compliance considerations.
• Support innovation and transformation initiatives by assessing risks and providing solutions that align with the credit union’s strategic goals.

1. Other duties as assigned.

What We Look For In You:

EDUCATION: A bachelor's degree in business administration, accounting or finance is required. A Master of Business Administration and Certified Internal Auditor is preferred.

EXPERIENCE: Minimum of 15 years of progressively responsible management experience in a financial institution setting. A strong background in risk management, including direct experience in developing, assessing, and performing enterprise risk assessments are required. Must also be familiar with risk management concepts and leading practices such as the COSO framework.

SKILLS & COMPENTENCIES:

• Extensive experience in a senior risk management role, preferably within a credit union, financial institution, or similarly regulated industry.
• Proven track record of developing and implementing risk management and internal audit strategies.
• Have previous hands-on experience with regulatory compliance, third-party risk management, business continuity planning, and corporate insurance program management.
• Excellent leadership skills with experience managing and developing high-performing teams.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with both internal and external stakeholders.
• Willingness to “roll-sleeves” up to help the credit union achieve its broader goals.
• Analytical mindset with the ability to leverage data and insights to inform risk management decisions.
• Commitment to the credit union’s mission, values, and member-first approach.
• Adaptability and the ability to thrive in a dynamic and fast-paced environment.

Note: This job description is non-contractual, or an exhaustive list and it may be added to or changed to from time to time.

Salary

This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SFFCU, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for the San Francisco Market is an annual salary of $200,000 to $285,000.

OUR BENEFITS

We have a competitive compensation and benefits package, but the true reward of working for SF Fire Credit Union goes beyond what you’ll see on a pay-stub. We genuinely care our employees and we strive to invest in their professional and personal growth. We’re a relatively small organization at about 200 employees, so you can see the impact of your efforts and the value your contributions bring to our members and fellow employees.

• 401(k) and Employer Match
• Health, Vision, Dental and Life Insurance
• Annual Incentive/Bonus Program
• Tuition Reimbursement Program
• 11 Paid Holidays + Competitive PTO package
• Home & Consumer Loan Program (Discounted Rates)
• Professional development and training programs
• On-demand personal coaching resource
• Wellness Program (Discounted Gym Membership)

“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”

Event & Catering Service Manager – $80,000–$90,000 + Benefits – San Francisco Bay Area, CA

The company is seeking an experienced Event & Catering Service Manager to lead the delivery of high‑volume, off‑site catering and events across the Bay Area. This role is ideal for a professional who thrives on organising seamless occasions, managing teams under pressure, and ensuring every detail lands perfectly.

The successful candidate will oversee weddings, corporate functions, banquets, and social events, taking responsibility for the full event journey — from initial client briefing through to post‑event review. Acting as the main point of contact for clients, the Event & Catering Service Manager will ensure that every occasion runs smoothly, safely, and on time.

This is a hands‑on, varied position where no two days are the same. One day may involve planning menus and floor layouts, while the next requires on‑site leadership, guiding the team and welcoming guests. The role offers real satisfaction for those who enjoy seeing a room come together and guests smiling.

Key Responsibilities

• Plan and manage banquets, weddings, meetings, and large‑scale off‑site events
• Meet clients to confirm requirements, menus, layouts, and staffing
• Collaborate with chefs, venues, and suppliers to deliver flawless service
• Prepare event sheets, floor plans, packing lists, and hire orders
• Supervise event and catering staff on‑site, ensuring service standards are upheld
• Oversee set‑up, service areas, and food safety compliance
• Resolve issues quickly and professionally during live events
• Record staffing and labour details, completing post‑event reviews

The Company

The organisation is a friendly, professional hospitality team known for well‑run events and warm service. Teamwork, clear communication, and pride in delivery are central to its reputation. The Event & Catering Service Manager plays a key role in maintaining and strengthening that reputation.

Benefits

• Competitive salary ($80,000–$90,000)
• 401(k)
• Health, dental, and vision insurance
• Paid time off

The Person

• Minimum 3 years’ experience as an Event & Catering Manager, Event Manager, or similar role
• Proven experience in off‑site catering and managing high‑volume events
• Strong organisational and time management skills
• Confident in leading teams on busy event floors
• Excellent client communication abilities
• Knowledge of food hygiene standards
• Calm, practical, and reliable under pressure
• Flexible with evenings, weekends, and holidays

How to Apply If you are ready to bring your expertise in off‑site, high‑volume catering to a team that values professionalism and pride in delivery, we would love to hear from you. Please apply directly through LinkedIn with your resume.

Who We Are:

17A is a new type of management consulting firm. We come from places like McKinsey, Palantir, JP Morgan Philanthropies, and venture-backed Healthcare startups. We share a common goal: improving the quality of government and social services. 17A believes that trust in government is something to be continuously built and earned, through strong service delivery.

We have a dynamic core team, and partner with Consultants, known internally as Project-Based Team Members, to bring the best combination of expertise to what we do. Our team has varied skills from a range of industries and experiences, including management consulting, technology and analytics, and public service. If you've spent the early part of your career in consulting or a fast-paced analytical environment and you're ready to apply those skills to something with direct civic impact, 17A is for you.

The Opportunity:

17A is supporting a large Bay Area county agency on a technology and digital services transformation effort. This is a fully embedded, on-site role — not parachuting in. You'll work inside the agency's digital innovation team, sitting alongside Deputy-level leadership to help the county deliver on its mission to make government more human, more responsive, and more digital. This position is a contract role with the potential to convert to full-time after a few months.

This agency has taken a distinctive approach to transformation: rather than buying expensive new systems and hoping for the best, it's doing the hard, human-centered work of dismantling bureaucracy, redesigning how services are delivered, and building a digital culture from the inside. A core initiative — which brings departments through rapid, structured sprints to identify and address service delivery friction — will be a major focus of this role.

This is a chief-of-staff style position for a sharp, early-career operator ready to take on real ownership. You'll help senior leaders turn strategy into action — managing complex initiatives across departments, facilitating working sessions, and communicating progress clearly to executive and operational audiences.

What You'll Do

• Serve in a chief-of-staff capacity to Deputy-level leaders within the innovation team, helping translate priorities into structured plans and concrete next steps
• Support coordination and execution of digital transformation sprints, including logistics, stakeholder engagement, documentation, and follow-through on recommendations
• Facilitate working sessions with department staff and senior leaders to map current-state processes, identify friction points, and co-design improvements
• Lead and coordinate cross-functional workstreams, tracking progress, surfacing blockers, and keeping stakeholders aligned across a large, multi-department organization
• Prepare executive-level communications including briefings, memos, presentations, and decision documents for senior agency leadership
• Conduct rapid research and analysis to support emerging decisions and evolving priorities
• Help build the internal documentation, playbooks, and operational systems the innovation team needs to scale its impact countywide
• Operate as a collaborative, low-ego team member who is genuinely embedded in the agency's culture and mission

Who You Are

You're 1–2 years into your career and you're looking for a role where you can do meaningful work and see the results directly. You might be a current or former:

• Business Analyst or Associate at a management consulting firm
• Fellow or analyst at a public sector-focused organization (e.g., a government innovation lab, a civic tech organization, or a public agency)
• Analyst in a fast-paced, mission-driven environment where you built strong project management and communication muscles

The Skillset:

You'll thrive in this role if you:

• Are energized by the mission — you genuinely care about improving how government works and the people it serves
• Are comfortable operating with ambiguity and building structure where there isn't any yet
• Have strong project management instincts and can keep multiple workstreams moving simultaneously
• Can communicate clearly and credibly with both frontline staff and senior leaders
• Understand that real transformation requires engineering culture, not just deploying technology
• Are ready to be embedded — not just advisory — and want to see the direct impact of your work
• Are based in or willing to relocate to the Bay Area

Bonus if you have:

• Familiarity with local or county government operations
• Experience with digital services, human-centered design, or service delivery improvement
• Prior exposure to process redesign, organizational change, or operational improvement
• Interest in civic technology and the future of public service delivery

Location:

This position is based out of San Francisco, California and you must reside within the area. If you are interested in remote-only opportunities, please consider joining our Network for future roles.

Compensation:

Due to the nature of our business and the clients that we partner with, compensation for this position (and all of our opportunities) depends on the skillset, tenure, and experience that you possess. This specific position has a range of 90,000- 110,000 annually. Depending on the type of work you do with us, you may be eligible to receive medical benefits and other perks.

Accommodation Statement:

Improving public service delivery requires a team with diverse backgrounds and perspectives. We are an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based race, color, creed, religion, national origin, sex, gender identity, sexual orientation, disability, age, marital status, familial status, pregnancy or pregnancy-related conditions, domestic violence victim status, prior arrest or conviction record, military status, predisposing genetic characteristics, membership or activity in a local human rights commission, or status with regard to public assistance.

We encourage and welcome applicants who identify with groups traditionally underrepresented in government to apply.

Please contact , if you would like to request reasonable accommodation during the application or interview process.

Not interested in this specific opportunity but want to make an impact with the work you do? Join our Network for future consulting opportunities within the public service sector!

PLEASE READ THIS JOB ANNOUCEMENT IN ITS ENTIRETY. An Alameda County Job Application is required to be considered for ALL County recruitments.

MANAGEMENT ANALYST

Alameda County Health, Housing and Homelessness Services, Flexible Housing Subsidy Pool, is recruiting for a *provisional-project position: Management Analyst

$98,217.60-$131,601.60 Annually

Plus, excellent benefits!

This is provisional-project recruitment.

*Provisional Appointments: For a provisional appointment, a civil service exam is not required. However, to obtain a regular position, the appointee will need to compete successfully in a County Exam when open.

Project positions are generally for a specific, limited duration. Projects can last for five years but may be shorter depending on the project. Newly hired incumbents in project positions do not qualify for retirement.

This position requires CA residency.

*This position is located in Oakland CA, and is available for hybrid work.

Housing and Homelessness Services

Housing & Homelessness Services works to build a robust, integrated, and coordinated system for housing and homelessness services and acts as the County’s point of contact on homelessness strategic planning and program development. Formerly the Office of Homeless Care and Coordination (OHCC), Housing & Homelessness Services (H&H) works to improve health and housing outcomes among people experiencing homelessness.

H&H operates within Alameda County Health and alongside other County agencies and departments, as well as cities, community-based organizations, and other Continuum of Care partners. Housing & Homelessness Services oversees Coordinated Entry and System Access services, the Homeless Management Information System (HMIS), and works with 50+ providers across more than 145 contracts to provide comprehensive crisis response/diversion, interim, and permanent housing services throughout the County’s homelessness response system. Health Care for the Homeless (HCH), which also sits within Housing & Homelessness Services, is a federally designated health center program offering medical, mental health, dental, optometry, pharmacy, and case management services.

Learn more about us!

POSITION

Under direction, to plan, design and conduct operational, policy and programmatic studies; to recommend and assist with the implementation of program, policy and procedure modifications; to assist with the general administrative support of the organizational unit to which assigned; and to do related work as required.

DISTINGUISHING FEATURES

Positions in this class normally independently perform sophisticated research and a variety of operational and policy analysis activities designed to maximize resource utilization and operational effectiveness in the organizational unit to which assigned. This class is distinguished from Senior Management Analyst which regularly provides work direction to a small professional staff. It is further distinguished from the Administrative Specialist and Administrative Services Officer classes in that the focus of the Management Analyst class is on operational and policy research, rather than the provision of ongoing administrative services.

Duties and Responsibilities:

Note: The following are duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Plans analytical studies to be performed; defines and clarifies problem areas; determines research methodology, identifies data sources and designs survey instruments; establishes timeframes for study completion.

2. Assembles required data; designs questionnaires, conducts interviews, makes observations, researches files and literature, surveys other organizations and documents findings.

3. Collects and analyzes information; utilizes computer based and statistical techniques where appropriate; evaluates alternative problem solutions.

4. Makes recommendations for action; prepares narrative and/or statistical reports, including implementation strategies; makes presentations to management or the Board of Supervisors as required.

5. Prepares policies, procedures and other written documentation; monitors legislative and regulatory changes that may affect unit operations and recommends necessary changes.

6. Serves in a consultative role to departmental management on administrative and related issues and strategies; provides significant input into policy, operational and service delivery decisions; assists line management in the implementation and facilitation of policy and programmatic changes.

7. Represents the agency or department and serves as liaison with other County departments and agencies in areas of mutual concern; confers with representatives of governmental, business and community organizations and the public; may serve on a variety of task forces.

8. May assist with or perform specific administrative services such as negotiating and administering contracts for services, assisting with development of the budget, writing grant applications and specifications for proposal, and designing computerized systems and data bases.

9. Interprets and applies a variety of policies, rules and regulations; provides information which may require tact and judgment to employees and others.

10. May direct and review the work of others on a project or day-to-day basis.

11. Operates a variety of standard office equipment including a word processor and/or computer; may drive a County or personal vehicle to attend meetings.

MINIMUM QUALIFICATIONS

EDUCATION:

Equivalent to graduation from a four-year accredited college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, or a field related to the work;

AND

EXPERIENCE:

Equivalent to three years of full-time professional level experience in independently providing complex administrative or management services, including planning, organizing and conducting high level administrative, organizational or related studies, preferably in a public agency setting.

(Additional professional or paraprofessional administrative services experience may be substituted for the education on a year-for-year basis.)

HOW TO APPLY

An Alameda County Application is required to be considered for this position. Please email your cover letter and application to:

Tyler Clark ( )

The application template is available online on Alameda County’s Online Employment Center @

USERS can click on “Fill out an application” to fill out an application template. Once the application is completed, candidates can click on the “Review” tab to “Print My Application” or “SAVE as PDF”. An Alameda County job application must be submitted to to be considered for the position.

Alameda County HCSA is enriched with a diverse workforce. We believe the best way to deliver optimal programs and services to our communities is to hire and promote talents that are representative of the communities we serve. Diverse candidates are strongly encouraged to apply.

BENEFITS

In addition to a competitive salary, employees also enjoy an attractive benefits package with the following elements:

For your Health & Well-Being

• Medical and Dental HMO & PPO Plans
• Vision or Vision Reimbursement
• Basic and Supplemental Life Insurance
• Accidental Death and Dismemberment Insurance
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short and Long -Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)
• Annual Cost of Living Adjustments as determined by bargaining units
• May be eligible for Public Service Loan Forgiveness
• May be eligible for up to $3,300 in annual County allowance

For your Work/Life Balance

• 12 paid holidays
• 4 Floating holidays and 7 Management Paid Leave days
• Vacation and sick leave accrual
• Vacation purchase program
• Catastrophic Sick Leave
• Employee Mortgage Loan Program
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Employee Wellness Program
• Employee Discount Program
• Child Care Resources

*Benefit rates are dependent upon the management employee's represented or unrepresented classification.

*Click here to learn more about benefits.